326 to 343 of 343 Customer Retention Jobs in England

Jobtailor is seeking a Senior Customer Success/Account Management professional to oversee strategic client relationships and drive exceptional engagement across our SaaS portfolio. You will act as a senior relationship owner for key customers, ensuring clear communication and successful delivery coordination. In this role, you will drive customer satisfaction, retention and long-term engagement, support renewal discussions, and identify expansion opportunities. #J-18808-Ljbffr ...

forefront of that charge. To support this continued growth, we’re expanding our Early Stage Sales team. We’re looking for high-energy, customer-focused Account Executives who thrive in high-volume, fast-paced environments and are motivated by the challenge of turning velocity into results. In this role … repetition, fast decision-making, and a transactional approach to deal flow Be highly empathetic to customers, with a proven track record of long-term customer retention. Possess the technical competency to understand Vanta’s software and build great relationships with highly technical prospects. Have stellar problem-solving chops ...

payments and fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital.Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention.Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow.Build for scale … experiences that work across markets.Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision.Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform.Embrace AI: Use AI tools to accelerate discovery, research and decision-making ...

fintech roadmap across Accounts Receivable, Accounts Payable and Access to Capital. • Drive commercial impact: Own portfolio outcomes, growing payments adoption, revenue opportunities and customer retention. • Create better experiences: Use customer insight, experimentation and AI-powered workflows to simplify financial tasks and help customers manage cash flow. • Build … that work across markets. • Lead through influence: Align Product, Engineering, Design, Commerce, Mobile, Marketing and external partners around a shared vision. • Navigate complexity: Balance customer needs, commercial priorities, regulation and local market requirements while maintaining a coherent global platform. • Embrace AI: Use AI tools to accelerate discovery, research ...

strong earning potential, were looking for a confident, commercially focused leader who can drive sales, develop their team and deliver a consistently strong customer experience. Youll have the autonomy to shape the stores culture, lead from the front and turn its commercial opportunities into results. Our client represents … focus on employee wellbeing, alongside ongoing training and personal development . More about the role: Take full ownership of the stores sales, operational and customer service performance. Lead from the front on the shop floor, providing tailored advice across mobile, broadband, accessories and other connected products. Coach, motivate ...

Infinity Group is looking for a Service Delivery Manager (D365 & M365) to drive customer value, retention, and growth. You will own the customer relationship and orchestrate delivery across teams to ensure services are stable, proactive, and aligned with business outcomes. Based in the UK, this remote ...

want to be us. It's a big vision, but absolutely achievable. Our clients are our focus, and we build strong relationships through exceptional customer service and our core values: Always acting with INTEGRITY Keeping ourselves ACCOUNTABLE Leading the way with EXPERTISE Always GOING THE EXTRA MILE We stay … client issues Maintain strong vendor and partner relationships What Success Looks Like Accurate pipeline and CRM management Meeting or exceeding revenue targets High customer satisfaction and retention Clear and professional reporting What You'll Bring 10+ years' account management experience (IT services preferred) Strong commercial and relationship ...

Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey … opportunity forecasting within our internal forecasting system (SFDC) Self-generate leads from a personal connections, referral partners, and regional networking events Ensure 100% customer satisfaction and retention throughout the Implementation and Support experience Key Qualifications 3+ years of Contact Center software or CRM sales experience Be able ...

idea you have in the shower can be live, measured, and either proven or revised within a week. The funnel from “lead arrives” to “customer signed up” is yours to own, optimise, and keep optimising. And this is where AI earns its keep. You'll have it in your … conversion marketing strategies to drive growth and achieve business targets. · Lead the planning, execution, and optimisation of marketing campaigns across multiple channels. · Contribute to customer journey improvements, including renewals, loyalty, and reactivation initiatives. · Support the rollout of new marketing technologies, including AI-driven campaigns and automation software. · Maintain brand ...

continual service improvement, communication, and financial oversight. Key responsibilities: Provide leadership, management and development to the Global Client Service Management (CSM) teams Drive client retention and growth in the Managed Onsite Services division by adhering to best practice standards of execution, team development and motivation and commercial management … with a wide variety of stakeholders An ability to influence and gain credibility quickly across a diverse business Highly developed service-focused attitude & excellent customer service skills Extensive experience in working in a pressured operational environment Highly organised and excellent scheduling and time management capabilities Good working knowledge ...

important client relationships. Acting as a trusted technology and commercial advisor, you will work closely with senior and C-suite stakeholders to strengthen client retention, expand revenue opportunities, and maintain an exceptional client experience across your portfolio. Reporting to the Commercial Director, you will work with a high … collaborating with service delivery, finance, and technical teams to provide a consistent and high-quality client experience. What Success Looks Like Maintaining annual client retention of at least 95% across your assigned portfolio. Delivering consistent year-over-year net revenue growth Achieving an annual project pull-through rate ...

practical, scalable, and efficient technical implementations. By aligning technical delivery with strategic business goals, the Technical Consultant supports the organisation’s objectives of driving customer satisfaction, operational excellence, and long-term client retention. The role ensures that solutions are not only technically sound but also commercially viable and aligned … seamless integration and delivery of solutions. They act as trusted advisors, fostering strong relationships through clear communication, technical credibility, and a deep understanding of customer environments. What you will do Design and deliver implementation services across a wide range of clients and technologies. Acts as a mentor and technical ...

practical, scalable, and efficient technical implementations. By aligning technical delivery with strategic business goals, the Technical Consultant supports the organisation’s objectives of driving customer satisfaction, operational excellence, and long-term client retention. The role ensures that solutions are not only technically sound but also commercially viable and aligned … seamless integration and delivery of solutions. They act as trusted advisors, fostering strong relationships through clear communication, technical credibility, and a deep understanding of customer environments. What you will do Design and deliver implementation services across a wide range of clients and technologies. Acts as a mentor and technical ...

customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies … EMEA Comms & Media vertical, you’ll be a key leader of our regional Account Management function and drive strategic growth through client retention, expansion, and relationship excellence. This is a critical leadership role, focused not just on managing accounts, but on shaping how we deliver value, build trust ...

London is seeking a Customer Care Consultant to join a global team supporting construction professionals using RIB Candy and other software solutions. You will act as a trusted advisor, handle inquiries, diagnose issues, and help optimize workflows across estimating and commercial processes. As part of a global Customer Care team, you will resolve technical and functional challenges, maintain proactive communication, and contribute to customer satisfaction, retention, and long‐term #J-18808-Ljbffr ...

Regulatory Technology business is seeking a senior Customer Success leader to drive a scaled CS function and become the senior voice in executive conversations. You will coach two CSMs, own a £4-5M ARR portfolio and influence commercial outcomes with cross-functional partners. You will engage in strategic … reviews, ensure health and adoption data drives decisions, and balance customer value with retention and revenue growth. #J-18808-Ljbffr ...

large enterprise accounts Partner with C-Level executives to develop and implement effective, enterprise-wide strategies Identify and develop new business opportunities Guide customer satisfaction, account retention, renewal and growth Own forecasting and account planning on a monthly/quarterly/annual basis Travel ...

fast-growing SaaS market leader is seeking a proactive Customer Success Lead to enhance subscription renewals and drive customer retention. The role involves leading the renewals process, utilizing data analysis to inform strategies, and effectively communicating with educational stakeholders. Ideal candidates will have a proven track record … renewals or customer success, particularly in the SaaS or EdTech sectors. Competitive compensation and a hybrid work model are offered. #J-18808-Ljbffr ...