301 to 325 of 377 Customer Retention Jobs in England

strategy. This is a key role within the Group Marketing & Communications team , responsible for helping to build and strengthen the group’s brands, improve customer and employee engagement, support sales growth and ensure marketing investment delivers measurable commercial outcomes. Duties of a Group Marketing Manager: • Support the development … Develop thought leadership, PR, media relations and reputation programmes. • Lead crisis and issues communications, maintaining robust approval processes and prepared response plans. • Improve digital customer journeys, conversion performance, lead generation and lifecycle communications. • Work with sales and commercial teams to define target audiences, campaign propositions, lead management processes ...

expanding our product, engineering, and analytics teams. Our work ranges from building financial infrastructure to designing intuitive customer experiences for emerging markets - solving real, meaningful problems at scale. We onboard over a million new customers each month, process 100s of billions of dollars in payments annually, and support tens … credit lifecycle. Sitting at the intersection of data science, credit risk, and product, you’ll build the analytics and modelling foundations that inform underwriting, customer acquisition, retention, and portfolio performance at scale. Developing credit scoring, affordability, and behavioural models to support underwriting, pricing, and collections Design ...

growth plans, they are investing heavily in data-led decision making as they continue to expand. The Role Own analytics across growth, product adoption, customer engagement, retention, and monetisation. Identify opportunities through data and turn insights into actionable business recommendations. Partner with senior stakeholders to influence product ...

growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey.Job DescriptionThe role of a Customer Resolution Specialist is to manage the pipeline of customers who are disputing their invoices. You will work closely with colleagues across the Telematics business … investigate and resolve customer queries and disputes that are preventing payment, supporting both customer satisfaction and business growth.You will also support the management and reporting of our CSAT surveys, capturing customer feedback and identifying opportunities to improve our processes, products and overall customer experience. Your ...

accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust growth of the Bureau function. Develop and implement new chargeable Bureau … Oversee the contractual delivery of Service Level Agreements (SLAs) and ensure internal processes, legislation, and contract requirements are met. Collaborate with marketing to produce customer communications and service collateral. Support the Commercial Team in selling existing and new Bureau services. Monitor KPIs to assess service efficiency and quality ...

accountability, collaboration, and continuous improvement. Empower your team to consistently deliver high-quality service, identify and resolve process challenges, and ensure an outstanding customer experience at every touchpoint. Deliver a Business Plan focused on the consistent and robust growth of the Bureau function. Develop and implement new chargeable Bureau … Oversee the contractual delivery of Service Level Agreements (SLAs) and ensure internal processes, legislation, and contract requirements are met. Collaborate with marketing to produce customer communications and service collateral. Support the Commercial Team in selling existing and new Bureau services. Monitor KPIs to assess service efficiency and quality ...

wholesale trade customers once commercial deals have been signed. This role is focused on ensuring that signed opportunities translate into successful implementation, sustained customer adoption and measurable GDV growth.The successful candidate will act as the post-sale commercial owner for key wholesale trade relationships, working closely with customers, internal … primary commercial point of accountability.• Build trusted relationships with CFOs, Procurement Leads, Heads of AR/Collections, finance operations and commercial leaders.• Understand each customer’s operating model, payment flows, onboarding needs, AR processes and growth potential.• Maintain clear account plans covering implementation progress, stakeholder engagement, volume ramp ...

accountability, rapid experimentation, and structured delivery. Data-Driven Decision Making: Define, track, and optimise core product KPIs, driving product-led growth (PLG) indicators, client retention, and data-accuracy features. Customer Advocacy: Act as the voice of the customer—spending time on-site at recycling facilities ...

demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans.Your primary goal is to lead and empower a team that … Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.Measures of SuccessYour success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success.The work you’ll do:Team ...

demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans. Your primary goal is to lead and empower a team … Engineering, Product Management, Data Ops, and Information Security teams. Measures of Success Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success. The work ...

technology solutions for the conveyancing industry, helping law firms deliver a best-in-class service to people buying and selling homes. As our customer base continues to grow, we're looking for an experienced Account Manager to strengthen client relationships, increase product adoption and identify new commercial opportunities across … existing customer base. What you’ll be doing Manage a portfolio of existing clients, acting as their primary point of contact Build trusted, long-term relationships that encourage customer loyalty and retention Identify opportunities to introduce additional InfoTrack products and services Deliver product demonstrations and client ...

Customer Retentions Adviser Location: Gateshead Salary: Basic of £33,340.51 per annum +Bonus (OTE £37,734) Vacancy Type: Full Time LexiaUK Ltd is an expanding market-leading literacy software company, who seek a Customer Retentions Adviser as part of a growing team. Dealing with existing customers, the successful … candidate will work to ensure our customer and revenue retentions rates are maximised. Applicants will need to be experienced in a consultative sales approach as well as being customer and quality focussed. You will work towards ensuring a high renewal rate for our software and support contracts ...

positioning Bloomberg's electronic trading solutions as a strategic part of their investment process.Working closely with colleagues across Enterprise Sales, Product, Engineering and Customer Success, you'll bring together Bloomberg's broader capabilities to deliver long-term value for clients and drive commercial growth across the region.We'll trust … value of Bloomberg's solutions.Partner with clients to identify workflow gaps and deliver solutions that improve execution efficiency, productivity and user adoption.Drive client retention by proactively managing relationships, identifying at-risk accounts and executing growth and retention strategies.Collaborate with colleagues across Enterprise Sales, Product, Engineering ...

efficiencies through data-driven hypotheses as well as new opportunities with new and evolving platforms. Extensive experience leveraging marketing technology to optimise campaigns and customer experienceEmbraces change with the ability to be flexible on pre-existing theories, plans or ways of working. Has strong attention to detail … impressive ability to problem-solveExcellent understanding of customer loyalty and retention strategiesStrong management & leadership skills with the ability to prioritise own time and time of the team, thrives on accountability and ownership and appreciates the importance of team development. Experience managing a team of at least ...

positioning Bloomberg's electronic trading solutions as a strategic part of their investment process. Working closely with colleagues across Enterprise Sales, Product, Engineering and Customer Success, you’ll bring together Bloomberg's broader capabilities to deliver long-term value for clients and drive commercial growth across the region. … Bloomberg's solutions. Partner with clients to identify workflow gaps and deliver solutions that improve execution efficiency, productivity and user adoption. Drive client retention by proactively managing relationships, identifying at-risk accounts and executing growth and retention strategies. Collaborate with colleagues across Enterprise Sales, Product, Engineering ...

Your success will be measured by your team's impact, including new customer acquisition rates, retention, up-selling, and your overarching contribution to the overall sales team and business success. Key Responsibilities To push further our vision of Enterprise AI, we are looking for a senior leader … demands a unique blend of deep technical expertise, people management experience, and executive presence. You will act as an executive sponsor, confidently presenting to customer C-level executives and helping your team translate strategic goals into actionable technical plans. Your primary goal is to lead and empower a team ...

channel campaigns. Lead the implementation of email marketing campaigns, including segmentation, content set-up, automation workflows, tracking, testing, optimisation, and performance reporting. Develop automated customer journeys that improve engagement, lead conversion, and customer retention. Support sales teams through the implementation and optimisation of sales automation processes. Improve alignment … provide actionable insights into marketing and sales performance including pipeline performance, lead generation, conversion rates, campaign effectiveness, and ROI. Analyse campaign performance and customer behaviour to identify growth opportunities. Conduct A/B testing and performance analysis across campaigns and automation workflows. The successful candidate will possess; Minimum ...

opportunity to lead a large-scale CRM platform migration for a well-established e-commerce business. You'll play a key role in shaping customer communications, data strategy, and lifecycle marketing capabilities as the organisation transitions to a new CRM ecosystem. The Company They are a growing digital business … with a strong e-commerce presence and a focus on customer engagement and retention. As part of a wider CRM transformation programme, they are investing in modern marketing technology and customer lifecycle capabilities. The project involves close collaboration across CRM, data, and technology functions to deliver a seamless ...

Customer Success Manager Woking £35,000 - £45,000 per annum Our client is a well-established technology company looking for a client-focused professional to manage a portfolio of accounts and deliver exceptional service experience. The ideal candidate will be confident working with stakeholders, identifying opportunities for improvement … outcomes and improvements. Turn operational data into clear, meaningful client insights. Identify and address service risks, concerns and early signs of dissatisfaction. Support client retention and renewals by demonstrating ongoing value. Gather client feedback and contribute to continuous improvement across customer success processes. Requirements: Proven experience within ...

Core Product to translate agreed priorities into clear requirements and deliverable plans across one of Moneybox's broadest and most foundational product areas - from customer registration and retention through to the compliance, financial crime, investing platform, key third parties, and operational architecture that underpins everything we build … platform and operational side of change - back-end systems, processes, and workflows, enabling the Product and UX team who own the front-end, customer-facing, and UX requirementsElicit and document requirements from stakeholders across Leadership, Compliance, Legal, and Operations, as well as Engineering through to sign-offMap current-state ...

Relationship Management, and Product & Technology to align client needs with BNY’s commercial strategy and drive successful service outcomes.Help strengthen client confidence and retention by monitoring inquiries, resolving non-routine issues, and escalating critical matters appropriately to minimize disruption and maintain service excellence.Contribute to continuous improvement efforts … client service, operational, or relationship management role within a Prime Brokerage, Collateral Management, Custody, or Liquidity team.A proven track record of client retention and satisfaction, with a strong focus on long-term relationship building and client service delivery.The ability to articulate information clearly and simply to a variety ...

Management, and Product & Technology to align client needs with BNY's commercial strategy and drive successful service outcomes. Help strengthen client confidence and retention by monitoring inquiries, resolving non-routine issues, and escalating critical matters appropriately to minimize disruption and maintain service excellence. Contribute to continuous improvement efforts … client service, operational, or relationship management role within a Prime Brokerage, Collateral Management, Custody, or Liquidity team. A proven track record of client retention and satisfaction, with a strong focus on long-term relationship building and client service delivery. The ability to articulate information clearly and simply ...

Coordinate with Financial Due Diligence, Corporate Finance, Strategy, Tax and sector teams to ensure joined-up insights across workstreams. Review analysis of revenue, margin, customer, cohort, pricing, retention, site or project-level performance and ensure outputs are clearly linked to the transaction narrative. Ensure analytical outputs ...

stage of its journey. Reporting directly to the CEO, you'll take ownership of everything digital-from ecommerce and website optimisation to social media, customer acquisition and brand growth. Initially, this is a genuinely hands-on role. There isn't a large team waiting for you. You'll roll … this could be exactly what you've been looking for. What you'll be doing You'll take ownership of the entire digital customer journey, including: Growing ecommerce revenue through Shopify. Making the website feel genuinely premium and commercially effective. Owning social media strategy and execution across Instagram, Facebook ...

deliver products that help enterprise customers adopt, manage, and scale Hack The Box across their organisations. You will work cross-functionally with Engineering, Design, Customer Success, Sales, and Product Marketing to solve complex customer problems, drive product strategy, and deliver measurable business impact. Success in this role means … balancing customer needs, technical feasibility, and commercial priorities to build enterprise-grade experiences that accelerate growth and strengthen customer retention. Location &Work Mode: Europe(EoR-EmployeeofRecordthroughDeel)ORAthens,Greece(we'llsupportyourrelocation) If in Athens, Greece: Hybrid (2 days in office) Full time Relocation We offer a 10% relocation bonus ...