301 to 325 of 343 Customer Retention Jobs in England

execute high-impact field marketing programs—spanning proprietary (first-party) events, strategic third-party conferences, joint partner activations, and scalable webinars—that drive customer acquisition, engagement, retention, and pipeline growth in EMEA. The ideal candidate is not just a logistical mastermind, but a storyteller and content strategist. ...

result, we are looking to recruit an experienced IT Account Manager to join our successful commercial team. This is an excellent opportunity for a customer-focused technology sales professional who enjoys building long-term client relationships, identifying opportunities, and helping businesses maximise their investment in IT solutions and services. … while driving additional revenue through strategic account development. The Role As an IT Account Manager, you will be responsible for nurturing and developing existing customer relationships, identifying opportunities for additional services, and helping clients plan their future IT requirements. You will work closely with technical consultants and support teams ...

IDeaS Success Manager (ISM) plays a pivotal role in driving the long-term success, satisfaction, and retention of IDeaS clients by ensuring optimal implementation, configuration, and adoption. With expertise in IDeaS solutions, revenue management, and client relationship management, the ISM is responsible for providing clarity and innovation … Doing... Client Relationship Management and Retention Manage the client relationship post-sale, supporting the implementation team and onboarding process. Drive client retention through proactive engagement and ongoing support. Establish trusted, strategic advisor relationships with clients to drive continued value recognition of IDeaS products and services. Develop ...

across teams, you will help customers achieve their business objectives and overcome challenges. Your role will span strategic planning, executing partner events, and guiding customer workflow discussions. You will collaborate with executives and senior leaders across Sales, Technical Sales, and Partner Optimization teams to design impactful programs that drive … measurable results. These programs equip partners to accelerate enterprise sales by integrating technology-driven workflows that foster long-term customer growth and retention. We seek a strategic thinker who is analytical, adaptable, and adept at managing multiple projects simultaneously. Expertise in Autodesk Construction Cloud within a construction environment ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

against agreed commercial parameters Supporting accurate forecasting and revenue reporting through on time and on budget delivery performance Client satisfaction and long-term retention through delivery excellence Risk containment, escalation management and delivery recovery Leadership, coaching and support for the project and programme management leaders and team Delivery … work Teams operate with clear accountability and ownership Projects convert into long-term relationships, retained revenue and reputation growth Delivery quality directly drives client retention, account growth, referrals and commercial sustainability. Operational excellence is a strategic growth driver. This role also owns containment: in pressured environments, the Delivery ...

Location: London (with regional travel across EMEA) Reports to: Chief Revenue Officer Function: Sales & Account Management Direct reports: 9 Working arrangement: Hybrid - 3 days in office per week Smartstream Technologies is a leading provider of ...

Senior Client Success Manager, you will manage a portfolio of approximately 25-30 existing client accounts, taking responsibility for client satisfaction, retention, profitability and commercial growth. This is a relationship-driven, commercially focused position combining strategic account management, client success and business development within existing accounts. Key Responsibilities … relationships across a portfolio of 25-30 existing clients. Proactively monitor client satisfaction, account health and potential retention risks. Maintain a client retention rate of 95% or above. Conduct Quarterly Business Reviews (QBRs), presenting performance updates, technology recommendations and strategic roadmaps. Identify upselling and cross-selling ...

Senior Client Success Manager, you will manage a portfolio of approximately 25-30 existing client accounts, taking responsibility for client satisfaction, retention, profitability and commercial growth. This is a relationship-driven, commercially focused position combining strategic account management, client success and business development within existing accounts. Key Responsibilities … relationships across a portfolio of 25-30 existing clients. Proactively monitor client satisfaction, account health and potential retention risks. Maintain a client retention rate of 95% or above. Conduct Quarterly Business Reviews (QBRs), presenting performance updates, technology recommendations and strategic roadmaps. Identify upselling and cross-selling ...

Mimecast Limited is seeking a Senior Sales Manager in Customer Development (Commercial) to lead a high-velocity, data-led upsell team across EMEA. You will coach Commercial Account Managers, drive revenue protection and growth, and oversee forecasting, pipeline reviews and disciplined CRM usage. You’ll manage cross-functional relationships … build territory plans with Channel/Partner teams, and report KPIs to leadership while maintaining an emphasis on talent development and customer #J-18808-Ljbffr ...

Brief Description The Senior Account Manager is responsible for managing a portfolio of key and complex client relationships, ensuring exceptional client retention, sustained revenue growth, and a consistently high-quality client experience across their assigned accounts. Reporting to the Commercial Director, this role operates with a high degree … professional services, or a comparable client-centric environment, with a minimum of seven years in a client-facing role Demonstrated track record of client retention, account expansion, and revenue growth Strong commercial and contractual acumen, including ownership of renewals and negotiation Experience managing complex, multi-stakeholder client relationships ...

maintaining pipeline hygiene, forecast accuracy, and a rolling 90-day book of business Work closely with Core Account Directors, Sales Development Representatives, Solution Engineers, Customer Success Managers, and the broader virtual account team to deliver customer outcomes Participate in structured coaching, enablement programs, and regular feedback sessions … hygiene, and consistent quota attainment Strong collaboration skills with the ability to work effectively across cross-functional teams including account directors, solution engineers, and customer success Experience selling technology solutions, SaaS products, or Enterprise software with a focus on customer growth and retention Preferred Qualifications Experience ...

executing comprehensive sales strategies, including pricing structures and promotional campaigns.Develop long-term category strategies which are fit for the local market to ensure customer acquisition and retention as well as growth in key category KPIs.Cross departmental engagement with supply chain, app development and marketing to deliver ...

showcase progress and results, and manage retention and upselling. The main KPIs for the role Positive Replies (Weekly), Client Satisfaction (NPS), Client Retention (Quarterly), New Ideas proposed to Clients (Monthly), Deals Created (Monthly) Who you are At least 2 years of relevant work experience in Marketing ...

implementation of digital strategies, data analytics, AI adoption, technology and product development. The main objective will be to provide comprehensive end-to-end customer support, facilitating the integration of digital solutions into their business operations. In this pivotal role, you will collaborate closely with clients, understanding their business goals … working with technical and non technical analytics teams Experience of influencing non-technical executive stakeholders from around the business Experience in supporting business development, customer acquisition and retention. At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. ...

Inside Sales Manager Location: Northamptonshire (On-site) Salary: Circa 50,000 per annum + Commission, Performance Bonus & Corporate Benefits. OTE - 70- 75K A premier, rapid-growth technology and security systems business is seeking a dynamic ...

Talent is recruiting for a senior Customer Success leader to take charge of a scaled CS function in a UK SaaS business. You will lead two Customer Success Managers and own the portfolio strategy, health and commercial outcomes, influencing executive stakeholders and driving renewal success. You will engage … with customers at the highest level, run strategic reviews and collaborate with Marketing, Data & Analytics to optimise the customer journey and retention strategies. #J-18808-Ljbffr ...

Carnival UK is seeking an Analyst, Insight and Analytics to turn digital performance, customer behaviour and testing data into actionable insights that improve online guest journeys and commercial results. You will maintain reporting, support testing and personalisation initiatives, and analyse complex datasets to guide customer acquisition, retention ...

Health. Your role and responsibilities Business Development: Identify market opportunities, actively expand our strategic growth area InfoLink, implement targeted initiatives to drive long-term customer satisfaction and retention Sales: Responsible for the sales process for our InfoLink solutions, provide expert customer consultation, develop customized fleet management … well as independent? You enjoy engaging with decision‐makers, understanding customers’ challenges, and turning complex technologies into practical business solutions? Passion: You thrive in customer‐facing environments and value the opportunity to regularly visit customers and support them on‐site? #J-18808-Ljbffr ...

looking for. A well-established, ambitious Managed Service Provider (MSP) is looking for a Service Delivery Manager to take ownership of its service desk, customer experience and service performance as the business enters an exciting period of growth. This isn't a caretaker role. You'll have the autonomy … team, improve processes and ultimately make a measurable difference to the service clients receive. The Opportunity You'll lead a growing team of Customer Service Agents and 2nd/3rd Line Engineers, with around 70% of your time focused on leading the service operation and developing your people ...

address issues quickly to maintain strong relationships Day-to-day oversight of client queries, issues and changes Support contract renewals and contribute to client retention Identify opportunities to introduce new and value-add features, services or solutions Deliver training and webinars to encourage client engagement Project Co-ordination … continued growth of the business Skills & Experience Experience & Qualifications 3+ years in a Project Management, Account Management or similar role Experience in Customer Service or Client Management Minimum of 3 A levels or equivalent Degree (or equivalent) is desirable Skills & Traits Excellent interpersonal and written/spoken communication Proactive ...

contact for a portfolio of clients, understanding their needs, aligning our managed IT services to their goals, and driving customer satisfaction and retention. In this role, you will collaborate closely with technical teams to deliver an excellent experience, help clients maximise their technology investments, and identify opportunities for growth … collaboratively to contribute towards service enhancements and client success initiatives. Experience & Skills Desired – Outstanding communication and interpersonal skills with a commitment to providing excellent customer service. Proven ability to build trusted relationships and work collaboratively with diverse stakeholders. Experience in account management, client success, or a customer-facing ...

products. Develop and drive best practicesand manage the execution within the Product Technical Support team to provide consistently high-quality service which drives customer loyalty. Meet or exceed established service levelobjectivesto ensure client satisfaction including staffing, volume, responsetimesand quality of service. Act as a subject matter expert for Bose … skills. Experience working in a global organization with cross-functionalteams;collaboratively. Demonstrated experience in creating and implementing processes and procedures necessary tomaintainhigh levelsof customer satisfaction and retention. Experience in networking and IT infrastructure, for AV over IT. Knowledgeofconferencing technologies, control systems,USB peripheral management, AV design, and electronic schematics. ...

directly. What You'll Do: As a Senior Account Strategist, you will be managing a portfolio of top accounts among our UK clients. Client retention together with account growth will be your main objectives to continue supporting our strategic plan, in a fast paced environment. You will … plan, forecast and negotiate yearly budgets, along with upselling top new Criteo solutions. Provide top level strategic account management to advertisers to ensure retention and client satisfaction. Negotiate additional budgets along with upselling new products. Develop and maintain strong partnerships with clients at all levels, including C-level. ...

relevant technologies for their aligned team By aligning technical delivery with strategic business goals, the Consultant supports the organisation’s objectives of driving customer satisfaction, operational excellence, and long-term client retention. The role ensures that solutions are not only technically sound but also commercially viable and aligned with … seamless integration and delivery of solutions. They act as trusted advisors, fostering strong relationships through clear communication, technical credibility, and a deep understanding of customer environments. What you will do: Design and deliver implementation services across a wide range of clients and technologies. Acts as a mentor and technical ...