151 to 175 of 401 Customer Service Jobs in the Midlands

Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Service Delivery Manager to manage global customer relationships and the delivery of technical services. This is an excellent opportunity for someone with 2–3 years’ Service Delivery … experience who is ready to take the next step, broaden their responsibilities and develop within a growing technical environment. Key Responsibilities: Manage service delivery across multiple customers. Run QBRs and regular service reviews. Monitor SLAs, KPIs and service improvement actions. Build strong customer and stakeholder relationships. ...

Alarm Service Engineer/Field Service Engineer - Security Systems to £45k neg dep exp + generous benefits + vehicle Stoke-on-Trent/Midlands & North West Our client has been established for almost a decade and specialise in the provision of a range of solutions allied … continued success and an ongoing programme of strategic growth, they are now seeking to recruit an experienced and self-motivated Field/Alarm Service Engineer - Security Systems to complement their professional team. The Alarm Service Engineer role will involve a varied mix of installation, commissioning, servicing, maintenance ...

Service Desk Analyst – Contract Location: Hereford ( 1 day a week in office) Contract: 3 Months Rate: Up to £180 per day Job Type: Full-Time Contract Working Hours: Monday–Friday, between 8am and 5:30pm on a rota basis About the Role Our client is looking for an experienced … Service Desk Analyst to join their IT team on an initial 3-month contract . You'll provide professional, customer-focused 1st line IT support to a broad user base, handling incidents and service requests across desktop devices, applications and user access. This is a great opportunity ...

related fraud and emerging threats. Its mission is built on three interconnected pillars: Protection, Detection, and Response, all underpinned by advanced threat intelligence and customer support. The Centre operates across multiple functional areas, including Proactive Protection, Customer Support & Response, and Strategy & Advisory, to deliver a holistic approach … fraud detection techniques, and ensuring high standards of analytical rigour and teamwork across the function. Strategic Reporting & LeadershipSupport and deputise for the G7 Cyber Customer Operations Lead by producing clear, insightful reports and presentations for senior stakeholders, translating technical findings into business-relevant insights. Cross-functional CollaborationAct ...

projects. The Sales & Quotations Executive job, based in Nottingham, is office-based with hybrid working available and will play a key role in supporting customer enquiries, developing quotations, coordinating with technical teams, and proactively managing a portfolio of customer accounts. The successful candidate will work closely with … wider sales function to ensure customers receive a responsive, professional, and consistent service. This role offers an excellent blend of sales support, account management, customer engagement, and commercial coordination, making it ideal for candidates looking to develop their career within a technical and customer-focused environment. Ideal candidates ...

currently partnered with a public sector organisation in the West Midlands, who are seeking an experienced Second Line Support Engineer to join their IT Service Desk team. This is an excellent opportunity for an experienced IT professional to join an established enterprise IT function supporting over 8,000 users … while working alongside internal technical teams and external suppliers. As the Second Line Support Engineer, you will work as part of a busy IT Service Desk, supporting users remotely across multiple sites and environments. You will manage your own workload, liaise with internal teams and external suppliers, and contribute ...

leave (plus bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … People Services function Oversee colleague support and onboarding services , ensuring enquiries, cases and new starter activity are managed efficiently, accurately and in line with service standards Use data, feedback and insight to improve service performance, simplify processes and enhance colleague satisfaction across all support channels Partner with ...

Type:PermanentPosition Overview:The Field based Machine Control Engineer would report directly to the Installations Team Leader (Regional) and would be responsible for providing customer support through the performance of on-site Machine Control installations of Trimble hardware (Base kit), including accurately measuring the machine control systems … Trimble Earthworks) dealer machines and customers construction equipment, including diagnosis, troubleshooting, service and repair of on machine control systems SITECH UK is an exclusive dealer of Trimble Machine Control Systems, the most reliable and cutting-edge technology systems available to the heavy equipment industry and highway contractor today. ...

timely processing of operational tasks through Business Process Automation (BPA); including customs clearance preparation, booking insurance, preparing import shipment files, maintaining accurate data for customer reporting, and completing new customer onboardings. The role works closely with Customer Care Locations (CCL) to ensure service excellence and operational … compliance. How you create impact Operational/Tactical duties Complete import clearance tasks. Support new customer onboarding, system business profile updates, and discussions with CCL as required. Maintain allocated BPA tasks within required timeframes. Assist with customer implementations and the rollout of new systems and technologies. Leadership Responsibility ...

HMRC.Visit our YouTube channel to watch the full series and come and discover your potential.HMRC Chief Digital & Information Office is made up of Customer Groups which are working independently towards one common goal. Our role sits within HMRC’s Chief Digital & Information Office (CDIO) Group that deliver in-house … delivery oversight, monitoring progress and actively engaging in removing blockers and resolving issues promptly. Working closely with DPS POD leads, Delivery Leads and key Customer Stakeholders to maintain delivery standards and drive improvements across the DPS Project Delivery Lifecycle, fostering a culture of continuous improvements. With approximately 150 deliveries ...

Digital and Information Officer (CDIO) Group is at the heart of that mission. We are building high-quality digital services that will enhance the customer experience, enable real time interactions, and make tax simpler and more intuitive for everyone. By equipping our colleagues with modern tools and technologies … Excellence. We are already a diverse team of 90+ technologists, creating a dynamic and inclusive working environment whose skills cover architecture, platform development, service design, platform operations and governance. You will play a key role in delivering secure, resilient, and scalable cloud platform services, working closely with engineers ...

delivering outcomes to challenging timescalesEnsure appropriate security controls and data governance are embedded in platform services.Engage with internal users and stakeholders to improve self-service data capabilities.Work with suppliers and partners to design, build, and run data services at scale.Contribute to out-of-hours support and on-call rotas … selection process:LeadershipBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid ...

application form:Working TogetherBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

application form:Working TogetherBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

maintenance of critical infrastructure in the cloud and on-premise, to ensure the availability and consistent performance of our products and services within agreed service levels.At HMRC, diversity is normal here, and we are a considerate organisation that values respect for its people. We offer exceptional flexibility and work … will experience challenging work in our future-focused initiatives, contributing to inspiring purpose and ethical standards that make a social difference.Join us in our service-led organisation where great working conditions meet rewarding opportunities and where your technical expertise directly supports the nation's essential services.Job descriptionThe ideal candidate ...

Moves Adjustment Payment guidance.BenefitsAlongside your salary of 45,544, HM Revenue and Customs contributes 13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

annum Security Clearance: Not Required Employment Type: Full Time, Permanent Location: Scunthrope About the Role We are looking for customer-focused Deskside Support Technicians to join our growing IT support team to be based in Scunthorpe. This is an excellent opportunity for experienced IT professionals who enjoy working directly … with end users, resolving technical issues, and delivering outstanding customer service. As a Deskside Support Technician, you will provide hands-on technical support for desktop, laptop, software, and peripheral issues. Acting as an escalation point for more complex incidents, you will take ownership of problems through to resolution while ...

also like to hear from you: IT Support Engineer, 2nd/3rd Line Support Engineer, IT Support Technician, 2nd Line IT Support Technician, Service Desk Analyst, Technical Support Engineer, Helpdesk Analyst, Desktop Support Engineer, Service Desk Analyst, ICT Technician, IT Technician, IT Support Analyst SALARY … exciting opportunity for a motivated 2nd Line IT Support Engineer who enjoys solving technical problems, taking ownership of issues and delivering excellent customer service. Working as the 2nd Line IT Support Engineer, you will provide technical support to a diverse client base, resolving escalated incidents and service requests ...

Supplier Management Practice ensures:Suppliers and their performance are managed appropriatelySourcing strategy aligns to HMRC objectivesSupplier relationships are robust, transparent and compliantValue, innovation and service continuity are realisedRisk and dependency are understood and controlledWebinars17th September 15:00 -Head of Supplier Management Pillar - Information Session – Fill in form21st September … including the Strategic Supplier Management Team to differentiate how supplier relationships across the segmented suppliers are managed with both teams working collaboratively with the customer at the heart. Collaboration required with wider CDIO stakeholders, Including Service/Product/Platform Owners, Commercial, Finance Business Partners and Business Units ...

FläktGroup , we’re looking for a National Account Administrator based in Hereford to plan & control the day-to-day operations of the National customer account contracts, reactive work, quoted work and associated admin tasks. Application Details Deadline: 24th September 2026 (Continuous selection—apply early!) Location: Interviews will be held … Health Support Enhanced family-friendly policies Flexible & hybrid working opportunities (role dependent) Cycle to Work Scheme Employee discounts, including exclusive Samsung product offers Long Service & Recognition Awards Learning, training & career development opportunities Employee referral scheme Wellbeing initiatives & free fruit days What You’ll Be Doing Coordinating planned maintenance, reactive ...

Business Analyst. Key Responsibilities • Provide first-line support for ServiceNow users across the business. • Assist in the investigation and resolution of platform incidents and service requests. • Log, triage, and prioritise support tickets. • Monitor platform performance and escalate issues where appropriate. • Support platform testing, upgrades, and enhancement activities. • Assist with … development programmes to build ServiceNow expertise. • Collaborate with colleagues across technology and business teams to deliver excellent user support. Exposure To • ITSM (IT Service Management) • CSM (Customer Service Management) • CMDB • Asset Management • Knowledge Management • Service Portal • Integration Hub • Flow Designer • Reporting & Dashboards • Performance Analytics • Custom Applications ...

servants, the total reward compensation offer is a combination of base salary and, if applicable, a capability-based allowance. New entrants to the Civil Service will start on the pay range minimum. For existing civil servants, our policies on level transfer and promotion will apply.For more information please visit … window).BenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible and Hybrid Working ...

process:Complex Agile DeliveryBenefitsAlongside your salary of 58,541, HM Revenue and Customs contributes 16,959 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides (opens in a new window).HMRC operates both Flexible … welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service ...

Photocopier/MFD Field Service Engineer Location: Stratford‑upon‑Avon & Leamington Spa/Birmingham Opportunity to Join a Growing Service Team We are recruiting on behalf of a well‑established and expanding Managed Print Solutions provider, seeking an experienced Photocopier/MFD Field Service Engineer to support … customers across the Stratford‑upon‑Avon/Leamington Spa/Birmingham region. This role is ideal for a motivated, customer‑focused engineer who enjoys working independently, managing their own schedule, and delivering high‑quality technical support across a varied client base. Key Responsibilities Installation, maintenance and repair of photocopiers ...

Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal stakeholders.The role involves diagnosing and resolving technical issues, supporting product configuration and setup, managing customer enquiries, and ensuring a positive customer experience throughout the support … Investigate faults, identify root causes and recommend appropriate solutions. Escalate complex technical issues to specialist teams where necessary. Maintain accurate and detailed records of customer interactions, investigations and resolutions. Prioritise and manage multiple support cases while meeting agreed service standards. Provide clear and concise technical guidance to both ...