751 to 775 of 1,035 Customer Service Jobs in the UK excluding London

troubleshooting skills Exposure to VMware vSphere and Microsoft Azure environments Understanding of backup technologies and operational support processes Strong communication, problem-solving, and customer service skills Knowledge of ITIL-based service management practices Why Join? A genuine career progression opportunity into senior infrastructure and cloud engineering roles … Exposure to enterprise-scale Azure, VMware, backup, and monitoring technologies Join a collaborative team supporting complex customer environments Gain hands-on experience across cloud and on-premise infrastructure platforms Ongoing learning and development opportunities with access to modern technologies Flexible remote/hybrid working and a competitive package with ...

Operations Manager, based in Kingston Upon Hull with flexibility for remote work. The role will provide senior operational leadership for the Integration portfolio and Service Management functions of Interweave, ensuring the safe, efficient and resilient operation of core digital services. The post-holder acts as a senior technical specialist … system integrations and interoperability, while also providing oversight of service management capabilities in line with ITIL frameworks and national digital policy. Main duties of the job Knowledge, experience & expertise in IT/Digital management & staff management Senior level experience in systems integration and Integration Engine tools Advanced knowledge ...

actual operations. Connection Technologies Ltd works directly with major network providers, including EE, Vodafone, O2, and Three, to design connectivity that performs reliably at customer locations, not just on paper. Clients get support from people who understand their business, so teams can stay focused on their work rather than … data, and enabling the sales team to focus on revenue generation. This role acts as a central point of coordination between sales, operations, and service teams to deliver a seamless customer experience. Key Responsibilites Conduct credit checks for new and existing customers, ensuring timely and accurate processing ...

actual operations. Connection Technologies Ltd works directly with major network providers, including EE, Vodafone, O2, and Three, to design connectivity that performs reliably at customer locations, not just on paper. Clients get support from people who understand their business, so teams can stay focused on their work rather than … data, and enabling the sales team to focus on revenue generation. This role acts as a central point of coordination between sales, operations, and service teams to deliver a seamless customer experience. Key Responsibilites Conduct credit checks for new and existing customers, ensuring timely and accurate processing ...

pricing. Support the implementation of online promotions, campaigns and special offers. Monitor product performance and identify opportunities to improve online sales. Respond to customer enquiries via email, telephone and online channels. Manage returns, warranty claims and customer complaints efficiently and professionally. Investigate and resolve order issues, working closely … similar role. Strong attention to detail and excellent organisational skills. Experience working with product databases, stock systems or inventory management platforms. Excellent customer service and communication skills. Ability to manage customer complaints and resolve issues effectively. Good IT skills, including Microsoft Office and online systems. Experience within ...

Service Desk Coordinator Location: Kidderminster Salary: £25,000 per annum Vacancy Type: Full Time, Permanent As an IT recycler and supplier of IT Services, Greensafe IT have overseen more than three million devices through the IT lifecycle and, as a result, are perfectly placed to provide their customers with … brokerage service. The Role Due to continued growth within the company, they are looking for someone to be able to support their current Service Desk to prioritise and solve enquiries efficiently. The primary purpose of this role is to be responsible for the workflow and support of the Service ...

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

reading. What's in it for you? Salary: £35,000 - £42,000 Hybrid working (typically 1 day from home) Join a well-established IT Service Provider Work across a broad Microsoft technology stack Become a key technical escalation point within the team Opportunity to mentor and support other engineers … Stable, service-focused environment Opportunity to progress into project delivery What's the role really about? This is a true 3rd line support role. Not project delivery. Not pre-sales. Not architecture. You'll be the senior technical escalation point for the service desk team, helping resolve ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

Responsibilities Deliver frontline support for Microsoft Dynamics 365 Business Central and Microsoft 365 tools (Teams, SharePoint, Outlook, OneDrive) Investigate, troubleshoot and resolve incidents and service requests in a timely and professional manner Escalate complex or unresolved issues to third-party vendors or senior IT colleagues Maintain and update support … SharePoint, Outlook, OneDrive) Familiarity with PowerApps and Power BI Understanding of business processes in finance, operations, or supply chain Strong problem-solving ability and customer service mindset Clear and confident communication skills Desirable Skills Knowledge of Dynamics 365 Field Service or CE modules Experience with Power Automate ...

maximising resale performance across approximately 300,000 ex-lease vehicles sold annually into the used vehicle market. You'll work closely with Pricing, Customer Development, MI, Product and Technology teams to improve pricing decisions, optimise channel performance and identify opportunities to improve operational efficiency through scalable, insight-driven solutions. … operational value Identifying opportunities to improve resale performance, pricing effectiveness and channel allocation through data-led insight and analysis Working cross-functionally with Pricing, Customer Development, MI, Product and Technology teams to deliver scalable process and capability improvements Supporting improvements to stock selection and channel allocation logic Identifying opportunities ...

hold the full rights to work in the UK** You will play a key role in the design, implementation, support, and continuous improvement of customer networks and the companies global infrastructure. Working closely with customers, suppliers, and internal teams, you will help deliver innovative solutions across VSAT … networking, VoIP, virtualisation, cybersecurity, and cloud-based services. Key Responsibilities of DataComms Technician Design, implement, test, commission, and support customer network solutions. Troubleshoot and resolve complex escalated technical issues. Support the delivery of customer projects from initial design through to deployment and ongoing support. Develop and maintain technical ...

Fi. Monitor and support servers, storage, backups, and virtual environments. Assist with patching, vulnerability remediation, endpoint security, MDR, and SIEM solutions. Support ITIL service desk processes, change management, and major incident management. Essential Skills & Experience Microsoft 365 and Entra ID administration. Intune MDM and Conditional Access fundamentals. Active Directory … DHCP. Strong networking fundamentals (VPN, VLAN, TCP/IP, Wi-Fi). Endpoint security, antivirus management, and EDR concepts. Excellent troubleshooting and customer service skills. Experience working within a structured IT support environment. Technologies Windows Server 2016/2022/2025, VMware ESXi, Windows 11, Ubuntu LTS, Dell ...

tasks * Ensure all system monitoring alerts are processed in a timely manner * Ensure all Incidents and changes are dealt with appropriately * Provide a professional service at all times * Ensure that all customer problems are resolved to a satisfactory conclusion * Ensure all Incident … work under pressure whilst demonstrating a positive approach to work * Excellent communication skills (verbal, written and listening) including an excellent telephone manner and strong customer service skills * Logical approach to troubleshooting, diagnosing and resolving problems * Experience of incident management on an ITSM system * Understanding of the creation ...

scope, budgets, timelines, and risk. Confidence working directly with clients both remotely and on-site. Full UK driving licence and willingness to travel to customer locations. Willingness to participate in an out-of-hours support rota when required. Personal Qualities We're looking for someone who combines strong technical … proactive and professional approach: Excellent organisational and time-management skills. Strong attention to detail. Calm and professional under pressure. Positive, solutions-focused mindset. Strong customer service and relationship-building skills. Ability to explain technical concepts clearly to different audiences. Commitment to continuous improvement, documentation, and best practice. Interest ...

proactive Helpdesk Coordinator to join our clients team. In this role, you will be the main point of contact for a portfolio of customer accounts. Working alongside our Helpdesk Supervisor, you will handle daily administrative tasks, track inventory, and ensure our service contracts run smoothly. Key Responsibilities Customer Support: Manage a dedicated portfolio of client accounts and deliver excellent customer service. Daily Operations: Complete daily tasks and administrative duties to meet team goals and KPIs. Inventory Tracking: Monitor stock and inventory levels according to contract requirements. Compliance & Quality: Follow standard processes to keep our operations organized ...

available immediately? We are looking for a Customer Support Administrator to join our superb client on a Temporary basis, starting asap. This is a Temporary role running until the end of July, however, this could be extended. Working in a friendly, supportive team, you will answer first line phone … 30pm Monday to Friday. What you'll be doing: Provide telephone and email support to customers throughout the UK. Co-ordinate engineer visits to customer sites and escalate service requests. Deal with any concerns over the phone and complete call incident reports. Update and maintain the company database. ...

other areas of the business as the need arises. Sudlows prides itself on quality of our installations and how we engage with the customer, as a customer facing operative the engineer will be expected to provide a high level of customer service in keeping with Sudlows ...

into the used car market. The Scheme has been providing affordable, all-inclusive motoring for over 45 years. We pride ourselves on delivering outstanding customer service, with an independent customer satisfaction rating of 9.6 out of 10. How we work We work in a hybrid way. That … should be left behind - We find solutions • We believe we must take the lead - We drive change • We believe everything starts with the customer - We care What we can offer you Pay: competitive salary, with a yearly discretionary bonus, based on your performance Holiday: 28 days ...

teams to ensure services are delivered efficiently. Liaise with external vendors and maintain effective working relationships. Help improve processes and identify opportunities to enhance service delivery and customer satisfaction. About You We're looking for someone who is: Highly organised with excellent attention to detail. A confident communicator … both written and verbal. Experienced in an administrative, project coordination, customer service, or client-facing role. Comfortable managing multiple priorities in a fast-paced environment. Proactive, solutions-focused, and able to work independently. Experience within IT services, MSP, or technical environments would be an advantage ...

shaping, designing, and governing modern Microsoft-based business solutions across razorblues client base. This role combines strong technical capability with commercial awareness and excellent customer engagement skills. Youll work closely with the customers, Solution Architects, Account Management, Development, and Project Delivery teams to ensure all proposed solutions are scalable … particular focus on Power Platform, Microsoft Fabric, Microsoft 365, and emerging AI technologies such as Copilot and AI Builder. Youll be comfortable switching between customer workshops, technical design sessions, pre-sales discussions, and hands-on solution guidance when required. This is a customer-facing role requiring strong communication ...

excellent opportunity for an IT professional with experience in device management, IT asset administration, and end-user support who enjoys working in a customer-focused environment. You'll play a key role in ensuring the smooth delivery of technical services, managing IT assets and licences, supporting user onboarding … external suppliers to resolve technical issues. Acting as an escalation point to ensure timely resolution of support requests. Producing and maintaining asset and service reports. Contributing to technology projects and service improvement initiatives. Supporting the adoption of IT governance, controls, and best practices. Essential Skills & Experience Experience ...

excellent opportunity for an IT professional with experience in device management, IT asset administration, and end-user support who enjoys working in a customer-focused environment. You'll play a key role in ensuring the smooth delivery of technical services, managing IT assets and licences, supporting user onboarding … external suppliers to resolve technical issues. Acting as an escalation point to ensure timely resolution of support requests. Producing and maintaining asset and service reports. Contributing to technology projects and service improvement initiatives. Supporting the adoption of IT governance, controls, and best practices. Essential Skills & Experience Experience ...

excellent opportunity for an IT professional with experience in device management, IT asset administration, and end-user support who enjoys working in a customer-focused environment. You'll play a key role in ensuring the smooth delivery of technical services, managing IT assets and licences, supporting user onboarding … external suppliers to resolve technical issues. Acting as an escalation point to ensure timely resolution of support requests. Producing and maintaining asset and service reports. Contributing to technology projects and service improvement initiatives. Supporting the adoption of IT governance, controls, and best practices. Essential Skills & Experience Experience ...

Digital Team, the apprentice will assist in maintaining website content, supporting online processes, and helping to improve digital services based on feedback, analytics and service needs. Role The role does not involve direct customer handling but contributes to improving the experience of residents through better digital services. This … general guide to duties and responsibilities. You will be supported throughout the apprenticeship, and duties will develop in line with skills, training and service needs: Maintaining and improving the council’s digital services and online processes Support the Digital Team in responding to requests received through the shared inbox ...