851 to 875 of 1,597 Customer Service Jobs in the UK excluding London

part of a wider technology-enabled change initiative, the organisation is investing in new processes, operating models and ways of working to enhance service delivery, operational efficiency and user experience across a complex stakeholder environment. This role offers the opportunity to contribute to a high-profile transformation with organisation … realisation and value tracking. Stakeholder engagement within complex organisations. Workshop facilitation and senior stakeholder management. Higher Education sector experience. Accommodation, housing, student services, or customer service transformation programmes. Experience with SaaS platform implementations. Familiarity with self-service, automation, and digital service transformation initiatives. Job Offer Play ...

based in Wakefield, who are looking for an Implementation Project Coordinator to join their team. This is an exciting opportunity to take ownership of customer implementation projects, ensuring a smooth onboarding experience while delivering projects on time and to a high standard. You'll work closely with customers … internal teams to coordinate implementations, manage project plans, gather requirements, mitigate risks and provide excellent customer service throughout the project lifecycle. Key Responsibilities of the Implementation Project Coordinator: Manage multiple customer implementation projects from kick-off to completion. Lead customer meetings and gather implementation requirements. Create ...

preparation, imaging, asset tagging and deployment documentation. Provide hands-on technical support during deployment activities and troubleshoot hardware/software issues. Work closely with Service Desk, Infrastructure and wider IT teams to coordinate deployments. Maintain accurate asset and deployment records. Support user migrations, device replacements and technology upgrades. Follow … Azure AD/Entra ID. Good understanding of IT asset management and deployment processes. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Comfortable working 5 days per week on-site in London. Previous experience within financial services or another highly regulated environment would ...

join our IT Services team and provide expert 2nd line support across our business. This is an exciting opportunity for a technically skilled and customer-focused IT professional who thrives on solving complex problems, supporting users, and contributing to the continuous improvement of IT services. You'll work across … reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed ...

administrative and clerical processes and excellent communication skills. This pivotal role will support the Trust in transitioning from PAS to eCare, driving service transformation and ensuring elective care processes align with programme objectives. This is a fixed term contract until 30 April 2026. We recognise this is a challenging … judgement, support improvements in key areas such as referral management, inpatient and outpatient correspondence, collection of pre-procedure information and diagnostic workflows. Contribute to service redesign initiatives, optimise processes, and improve patient experience. Support data migration and testing cycles, ensuring accuracy and continuity of patient information. Use analytical, negotiation ...

join their team and provide remote technical support, troubleshooting and guidance to customers. This is predominantly a desk based role, with occasional travel to customer sites when additional hands on support is required. It could be an ideal move for someone currently working as an AV Installation Engineer … Service Engineer, AV Field Engineer or AV Technician who has built strong technical knowledge on the tools and is now looking for a better work life balance without stepping away from the AV industry. What will you be doing? You'll become a key technical point of contact ...

someone who is ambitious, resilient and eager to build a long-term career in business development. You may already have experience in sales, customer service, recruitment, retail, hospitality or another customer-facing environment where you've demonstrated the ability to influence and build relationships. You'll ideally … have: Previous experience in a sales or customer-focused role. Excellent communication and interpersonal skills. A positive attitude and strong work ethic. The confidence to build rapport and engage with new people. Self-motivation and a desire to achieve and exceed targets. A willingness to learn, develop and progress ...

recovery following the delays caused by the COVID-19 pandemic? An opportunity has arisen for highly motivated, enthusiastic and empathic individuals to join our Customer Care Support Team an integral part of our Elective Care Hub. The role includes communication with patients and carers as well as developing analytical … duties of the job Our ambition to succeed with an elective recovery programme for our patients has now led to the development of the Customer Care Support Team which compliments our Elective Care Hub. The Customer Support Team provide a source of contact, reassurance and support ...

sectors , helping customers deliver secure and well-managed electoral processes. As the business continues to grow, they are looking for a detail-oriented and customer-focused Account Executive to join their Client Services team. This is an opportunity to build a career within a specialist environment where organisation, accuracy … reliability are highly valued. The Role We're looking for an Account Executive - Full-Service Elections to help coordinate and deliver a variety of customer election projects. You'll be involved throughout the process, from taking the initial customer brief through to supporting nominations, ballot processing ...

Microsoft 365 and Windows environments. Basic networking knowledge (switches, routers, TCP/IP, DNS and DHCP). Excellent troubleshooting skills. Strong communication and customer service skills. A genuine desire to develop your career. Full UK Driving Licence. Exposure to Azure, networking, firewalls, virtualisation, CCTV, Ubiquiti or cloud technologies ...

skills and the ability to interact effectively with people at all organizational levels of the firm and work in a team environment with a customer-service focus And have: Experience with enterprise class software installations and upgrades, training and technical documentation preferred Exposure to some of the recent ...

Role: 2nd Line Service Desk Engineer Location: Sevenoaks, Kent (Office Based) Salary: £35,000 per annum Benefits: Private healthcare Our client is a well-established Managed IT Service Provider based in Kent, supporting a loyal client base across South-East London and the South-East. As they continue … grow, they're looking for a 2nd Line Service Desk Engineer to join their support team, working closely with 1st Line and reporting into the Technical Services Manager. This is a great opportunity for someone who enjoys variety - from day-to-day troubleshooting and customer support through ...

benefits ServiceNow is making a bigger push into CRM, but there still are not many people who have spent years working across its newer customer products. The hiring manager knows that, so this is less about matching every module and more about finding someone who understands ServiceNow … good customer operations should work. I'm working with a large transformation consultancy that wants to build its capability in this area ahead of expected client demand. They need a senior consultant who can sit with a client, understand how their customer services currently operate and help them ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

role, you will be required to work closely with the Delivery, Support and Change teams to facilitate the installation and support of customer and Claranet equipment to the highest possible standards. You will also be responsible for the decommissioning of equipment at the end of its life … Provide hands and eyes services to all Claranet departments and external customers Installation and decommission of managed equipment within the Data Centres and external customer sites Performing routine maintenance on server and network equipment to maintain maximum uptime of customer environments Accepting and taking ownership of fault escalations ...

hands-on role supporting the preparation, configuration, and deployment of IT equipment for our clients while ensuring the highest standards of quality, organisation, and customer service. The successful candidate will play a key role in delivering reliable IT solutions by configuring new equipment, maintaining accurate records within … checks on all equipment prior to delivery. Log, update, and manage all work activities within the company's CRM system, ensuring compliance with established Service Desk procedures. Manage and maintain the off-site workshop and storage facility, including: Receiving and dispatching customer equipment. Maintaining accurate inventory records. Ensuring ...

access Provide support for meeting-room hardware Assist users with business applications and multi-factor authentication Escalate incidents that cannot be resolved within agreed service levels Maintain accurate, professional communication with users and colleagues Follow IT processes, procedures and company standards Comply with Health & Safety requirements when moving … equipment, including moving hardware around the office and into or out of storage areas. Skills & Experience Previous desktop support, IT support or service desk experience Good knowledge of Windows 10 and Windows 11 Strong working knowledge of Microsoft Teams and Microsoft applications Experience imaging, building or configuring PCs using ...

Engineer Location: Cheltenham (Hybrid) Salary: Up to £45,000 Job Type: Permanent, Full-Time About the Role Our client, an established and growing Managed Service Provider, is looking for an experienced 3rd Line IT Engineer to join their technical team. This is a fantastic opportunity to work … Active Directory environments Deliver infrastructure upgrades, cloud migrations and technical projects Troubleshoot networking, virtualisation and security-related issues Mentor junior engineers and contribute to service improvements What We're Looking For: Previous experience in a 3rd Line Support or Senior IT Engineer role MSP experience is highly desirable Strong ...

growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. … involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product ...

growing team, based from Truro and covering the surrounding areas. This is an excellent opportunity for an experienced engineer with a background in either service and breakdowns or installation within the fire and security industry. The Role Depending on your experience, you will be responsible for either: Servicing, maintaining … maintenance. Installing and commissioning fire and security systems. Ensuring all work is completed to the required industry and company standards. Completing relevant paperwork and service reports. Providing a professional and reliable service to customers. Requirements Previous experience working as a Fire & Security Engineer . Experience in either service ...

growing business and play a key role in supporting customers, technical teams, and product development. This is an exciting opportunity for a technically minded, customer-focused professional who enjoys problem solving, collaboration, and continuous improvement. About the Opportunity Provide expert technical support to customers, installers and internal teams. … involved in testing, product validation, technical documentation and knowledge sharing. Support new product development activities and contribute to service excellence. Work within a collaborative team environment with genuine long-term career progression opportunities. Key Responsibilities Handle incoming customer and technical enquiries via phone and email. Provide accurate product ...

ensure compliance with company policies About You To be considered for this role, you should have: Previous IT Desktop Support, IT Support or Service Desk experience Experience building and imaging PCs Knowledge of SCCM, MECM or similar deployment tools Good knowledge of Windows 10 and Windows 11 Experience supporting … Microsoft Teams and Office 365 Strong communication and customer service skills A full UK driving licence The ability to work in a hands-on environment involving the movement of IT equipment Security Clearance Requirements Due to the nature of this position, applicants must: Be a UK National Have ...

Graduate Customer Success Engineer London | Hybrid | Climate Tech Want to start your career doing something that actually matters? This is not your typical graduate customer service role. We’re working with an ambitious climate tech startup that is transforming the way homes are heated and helping accelerate … looking for a technically minded graduate with a background in mechanical engineering, engineering, physics, energy, or another technical discipline to join their growing Customer Success team. This is an opportunity to combine your technical knowledge with your communication skills and work directly with customers, installers and industry professionals ...

excellent opportunity for an experienced IT support professional to join a corporate environment, providing hands-on technical support to users and working closely with Service Desk and specialist IT teams. Roles & Responsibilities: Provide on-site IT support, resolving incidents, service requests and user queries. Act as the first … system. Carry out regular checks of meeting rooms and audiovisual equipment. Person Specification: Fluent in Spanish Excellent communication and interpersonal skills with a strong customer-service focus. Strong troubleshooting and problem-solving abilities. Experience diagnosing, prioritising and resolving IT incidents, with a focus on first-time resolution. Solid ...

support team. This is an exciting opportunity for someone with a passion for technology, excellent communication skills, and a genuine desire to deliver outstanding customer service. You'll play a critical role in supporting our software products, handling escalated incidents, and working collaboratively across teams to restore services quickly … Doing As a 2nd Line Software Support Engineer, you'll be one of the key points of contact for escalated software support incidents and service requests. Your responsibilities will include: Investigating, diagnosing, and resolving complex software-related issues. Managing incidents escalated from 1st Line Support. Providing support across multiple ...