876 to 900 of 1,035 Customer Service Jobs in the UK excluding London

Opportunity Our client is a leading company in the audio visual sector, dedicated to delivering cutting-edge solutions and exceptional service to their clients. As they continue to experience rapid organic growth, they are looking for a dynamic Internal AV Account Manager to join the team and contribute … pursue new business opportunities, aiming to increase revenue and market share. Business Development: Generate leads and manage the sales pipeline to achieve sales targets. Customer Support: Provide excellent customer service, addressing client inquiries and concerns promptly and effectively. Project Coordination: Collaborate with internal teams to ensure seamless ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … recruitment keywords: sidmouth devon IT support first line second line third line 1st line 2nd line 3rd line admin administrator tech technical helpdesk service desk ...

involve multilevel support for a wide range of business customers to a very high level as well as infrastructure improvements & commissioning of equipment. High customer service levels are key to their business which also requires the ability to communicate well. Required Experience PC Desktop & Workstation, Windows OS Windows … sidmouth devon IT support first line second line third line 1 st line 2 nd line 3 rd line admin administrator tech technical helpdesk service desk ...

7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client … base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments. Escalate complex issues ...

7.5 hours a day Hybrid working - Office (3 days)/home (2 days) We are seeking an experienced and customer-focused 2nd Line Support Analyst to join our growing IT support team. Reporting to the Helpdesk Team Leader, you will provide high-quality technical support to a diverse client … base, resolving and progressing IT issues while delivering excellent customer service. Key Responsibilities Manage and resolve 2nd line support tickets within agreed SLAs. Provide remote support to end users via phone, email, and ticketing systems. Troubleshoot Microsoft 365, Azure/Entra, Windows Server and Desktop environments. Escalate complex issues ...

ResponsibilitiesUser Support Provide 1st and 2nd line IT support to users. Diagnose and resolve everyday hardware and software issues. Respond to IT incidents and service requests in a timely manner. Provide support in person, over the phone and remotely. Set up new users, laptops and other IT equipment. Assist … with password resets and user account administration. Escalate more complex issues when required. Skills & ExperienceEssential Previous experience in an IT Support or Service Desk role. Good working knowledge of Windows operating systems. Experience supporting Microsoft 365 applications (Outlook, Teams, OneDrive). Basic experience with Active Directory or user account ...

User Support Provide 1st and 2nd line IT support to users. Diagnose and resolve everyday hardware and software issues. Respond to IT incidents and service requests in a timely manner. Provide support in person, over the phone and remotely. Set up new users, laptops and other IT equipment. Assist … with password resets and user account administration. Escalate more complex issues when required. Skills & Experience Essential Previous experience in an IT Support or Service Desk role. Good working knowledge of Windows operating systems. Experience supporting Microsoft 365 applications (Outlook, Teams, OneDrive). Basic experience with Active Directory or user ...

User Support Provide 1st and 2nd line IT support to users. Diagnose and resolve everyday hardware and software issues. Respond to IT incidents and service requests in a timely manner. Provide support in person, over the phone and remotely. Set up new users, laptops and other IT equipment. Assist … with password resets and user account administration. Escalate more complex issues when required. Skills & Experience Essential Previous experience in an IT Support or Service Desk role. Good working knowledge of Windows operating systems. Experience supporting Microsoft 365 applications (Outlook, Teams, OneDrive). Basic experience with Active Directory or user ...

Familiarity with Active Directory, Azure AD, MFA, and identity-based access. Good understanding of network basics (TCP/IP, Wi-Fi, VPN). Excellent customer-service and communication skills. Ability to work independently, manage workloads and meet deployment deadlines. Active SC Clearance If you are a results-driven ...

collateral Supporting process improvements across the Sales Operations function The Person The successful candidate will have: Previous experience within sales support, sales administration or customer service Experience working in CCaaS/Contact Centre/SaaS environments is highly desirable Exposure to Sales Operations or Revenue operations would ...

technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

technical onboarding of partner organisations and support integration projects. Maintain thorough documentation covering infrastructure, configurations, and operational processes. Essential Qualifications & Experience Strong customer service mindset with the ability to communicate clearly and professionally. Minimum 3 years’ experience in a similar Cloud/Infrastructure role. Deep expertise with Windows ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs ...

Development Centre Delivery Lead to shape and lead our Contact Centre learning offer from new starter induction through to ongoing technical, behavioural and service excellence development. This is a role where your work will directly shape colleague capability, improve member experience and support operational performance across our Contact Centre. … Centre curriculum, from induction and new starters through to ongoing technical and behavioural development, creating structured learning pathways that drive measurable improvements in quality, customer experience and performance. Working independently and as part of the MS Development Team, the role ensures the design and delivery of high-quality, engaging ...

Quality Assurance Assistant: The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast-paced food manufacturing environment. This is a varied role with roughly 40% of time spent in the factory and 60% office … based, supporting with customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities. You will work closely with QA, Technical and Production teams to ensure food safety, quality standards and customer requirements are maintained across the site. Sector - Factory Maintenance Non-Negotiable Requirements of the Quality ...

site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing … problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite ...

site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing … problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite ...

working towards clear goals with strong team support. What You'll Be Doing You will: Speak with customers on inbound and outbound calls Understand customer needs and recommend suitable packages Build long-term customer relationships Use Salesforce to manage your pipeline Handle queries and objections professionally Work towards … individual and team targets Keep accurate customer records Follow compliance and data protection standards What We're Looking For You will have: Experience in telesales, customer service, or contact centres Confidence speaking to customers on the phone Good listening and communication skills A positive, reliable attitude Willingness ...

business offering next-generation fleet management and intelligence, built in an intuitive and customisable award-winning ecosystem. Combining powerful, future-proof technology with uncompromising customer service, Crystal Ball helps businesses transform fleet performance, reduce risks, and deliver measurable cost savings. Following a sustained period of growth … Experience managing multiple campaigns and priorities simultaneously. Excellent communication and stakeholder management skills. Knowledge of marketing automation. Experience creating marketing funnels, lead nurturing and customer journey optimisation. Proven experience developing and optimising marketing funnels, lead nurturing programmes, and customer journeys to maximise lead generation, conversion, and customer ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Developer Services Trainer to join the Developer Services team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire ...

with shared mailboxes, distribution lists and mailbox permissions Excellent organisational skills and attention to detail Ability to manage multiple priorities effectively Strong communication and customer service skills Desirable Experience with Microsoft Dynamics 365 Business Central Previous involvement in IT project work Experience supporting users within a multi-site … environment Understanding of retail or customer-focused business operations What We're Looking For: We're looking for someone who can hit the ground running and quickly become a valuable member of the team. The successful candidate will be: Proactive and self-motivated Highly organised and detail-oriented Comfortable ...

with shared mailboxes, distribution lists and mailbox permissions Excellent organisational skills and attention to detail Ability to manage multiple priorities effectively Strong communication and customer service skills Desirable Experience with Microsoft Dynamics 365 Business Central Previous involvement in IT project work Experience supporting users within a multi-site … environment Understanding of retail or customer-focused business operations What We're Looking For: We're looking for someone who can hit the ground running and quickly become a valuable member of the team. The successful candidate will be: Proactive and self-motivated Highly organised and detail-oriented Comfortable ...

Description JOB TITLE: L1 Service Desk Team Leader Location: Livingston SALARY: £28,000 - £32,000 per annum Benefits: Private Healthcare, Pension, 25 days holiday rising to 30 over 5 years, Group life insurance, income protection, Gym Discounts, Free Fuel Fridays, Employee of the Quarter, Employee Referral program … value-added resellers in the UK. Today, we’re an independent UK company with full geographic coverage – and our skilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise ...