1,051 to 1,075 of 1,145 Customer Service Jobs in the UK

role are as follows: Overall responsibility for prioritising and driving the delivery of key strategic business change. Drive innovative development response to customer and business feedback, efficiency saving opportunities and ideas to differentiate AJ Bell from other retail investment providers. Developing and maintaining strong working relations with senior management … priorities and short-term incremental improvements. Managing a team of Product Owners ensuring that they maximise the value of changes delivered across the Operations, Customer Services and Regulatory channels. Own the backlog of development work for the Operational and Regulatory teams. Manage overall tracking of business benefits across ...

Paris Steele? Paris Steele have been providing a comprehensive legal service to the residents of East Lothian since 1926. They have offices in North Berwick and Dunbar and are proud to combine the highest quality of professional advice with first rate customer service. Paris Steele are looking ...

telephony system. Assist with onboarding and offboarding, including handset deployment, configuration and routing. Support voicemail setup, call routing and handset troubleshooting. Liaise with thirdparty service providers for escalations. Maintain and update telephony and AV hardware inventory. Person Specification Required Skills & Experience Minimum 2 years’ experience … advantageous). Strong understanding of AV hardware, video conferencing platforms and room control systems. Excellent troubleshooting skills with a logical and methodical approach. Strong customerservice orientation with confident, professional clientfacing communication skills. Calm, composed and solutionsfocused under pressure. Professional appearance, tone and manner. Technical Experience (desirable) Cisco and Crestron Zoom ...

role in keeping our CRM activity running smoothly and effectively. Youll take ownership of email deliverability, domain reputation and the technical build behind our customer journeys. Youll also support the wider team with data, insight and day-to-day Salesforce needs, helping us deliver relevant, personalised and reliable communications … automated, always-on programmes with journey setup and ongoing maintenance. Manage campaign insights from start to finish, including counts, selections, analysis and recommendations. Build customer journeys in Salesforce, including data extensions, dynamic content, testing and scheduling. Act as a Salesforce admin, helping users troubleshoot issues, training new starters ...

benefits package choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location: This role will initially be based in Bradford but were moving our office … Senior Cloud Engineer to join the TEC team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. Could this be you? What we do: Everyone has an idea of what a water company does. Here in Yorkshire, we make ...

business is insight-led. This role sits in the Insight Team, which is a team of 20 insight specialists who provide performance management, forecasting, customer insight, business insight and research for Abri. You'll work closely with teams across Abri to ensure insights are clear, relevant, and aligned with … team. Demonstrable experience working with performance, insight and data to drive business improvement. A positive, motivated team-player with a strong commitment to excellent customer service. A clear commitment to and demonstration of our values and behaviours. What you'll get in return £36,000 per year salary ...

Head of Service Delivery - Warrington £80,000 - £100,000 Per annum Vehicle/Allowance Main Purpose: Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating that … agreed KPI's * Ensure that all policy, procedure and process is effectively mapped, documented & delivers incremental improvements for the business * Identify opportunities to improve service delivery processes, systems, and technologies to enhance efficiency and customer satisfaction * Ensure that all regulatory and accreditation requirements are exceeded and that ...

Title: 3rd Line Service Desk Team Lead Location: Edinburgh Hybrid Working Pattern: Mon-Fri 9am-5pm Salary: £45,000 - £50,000 Benefits: 31 days holiday, discounted gym membership, enhanced pension, private healthcare, employee wellbeing support and career coaching WHO WE ARE At GoFibre were on an exciting journey … slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive ...

Windows, MacOS), Microsoft 365 etc. Administer Active Directory, network protocols (TCP/IP, DNS, DHCP), and remote access tools. Deliver a high standard of customer service. Manage and prioritise multiple open incidents effectively. What they are looking for from you: You should have experience working in a service ...

Head of Digital Learning Ciphr has created a brand new opportunity, Head of Digital Learning to shape our content team and influence exceptional customer experiences. As the Head of Digital Learning, you'll lead the content team, ensuring seamless day-to-day operations always keeping our customers … heart of everything we do. You'll be the driving force behind customer onboarding, relationship management, and retention strategies while providing hands-on leadership and support to your team. Working closely with stakeholders across the wider CIPHR group, you'll use data-driven insights to optimise performance, identify growth ...

work, offering a competitive salary, a generous benefit package and the opportunity for flexible working. Role Summary: You should possess advanced skills and prioritise customer satisfaction, demonstrating outstanding communication abilities. Your primary role will involve adeptly resolving technical challenges pertaining to ERP software, all while upholding the highest standards … customer service. It's important to note that the designated support hours align with the UK time zone, spanning from 9:00 AM to 5:30 PM. Main Tasks: Accurately recording customer-reported requests through telephone, portal, and email. Serving as the initial point of contact for customers ...

agreed key business priorities. You will lead the brand and creative teams, alongside the CRM/eMarketing manager, thereby owning all means of customer acquisition and retention, to help drive online sales. Your core objectives will include the setting and managing of target optimisations, (given the remit to manage … spend), measured through KPIs such as CPA, COS% and RoAS metrics; to support revenue growth, predominantly by optimising AOV and CVR; and growing customer retention and frequency of repurchase, measured through order frequency and LTV metrics. Working with the Digital Agency, you will be responsible for ensuring budgets ...

customers every day. We’re an inclusive, dynamic, exciting, and ever evolving business built on doing the right thing and bringing exceptional quality, value, service to every customer, whenever, wherever and however they want to shop with us. After completing your probationary period, you’ll receive 20% colleague ...

enjoying a supportive and professional workplace. As a Technical Support Engineer, you'll play a pivotal role in delivering exceptional technical support and ensuring customer satisfaction, all while enhancing your skills and experience in the electro-mechanical engineering industry. What You Will Do: - Provide timely, professional, and effective … special testing of chambers, including research and development profiles, where extra technical expertise is required. - Handle warranty-related matters, liaising with suppliers and ensuring customer accounts reflect accurate chargeable/non-chargeable warranty work. - Support quality audits and production inspections, ensuring products meet the highest standards before dispatch. - Assist ...

Service Engineer needed by my rapidly growing client. This is a role where you can really grow your career within IT, in an area where there is massive investment. You must have SC clearance or have recently lapsed SC clearance. Role Summary You will provide hands-on technical support … work with servers, RHEL, networking basics, and Nexor products. You follow procedures with accuracy. You keep the build and inventory functions organised. You handle customer communication in a clear and polite way. To support product delivery and customer service. You manage Level 1 and Level 2 support tasks. ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … journey! Role Overview As Senior Project Manager, you'll be at the forefront of delivering complex internal projects and large-scale customer projects. From retail technology rollouts to product development, software and service setup, you'll lead initiatives that directly impact customer success and business growth. ...

organised and informed manner Leadership qualities including the ability to enthuse and motivate Excellent analytical and problem solving skills Good Communication skills Customer Services skills Strong organisation skills Ability to achieve a high level of accuracy Analytical & problem solving skills High attention to detail Excellent interpersonal skills What … Refer a friend scheme As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation ...

benefits package – choose from health cash plan scheme, critical illness insurance, dental insurance, life assurance flex and partner cover. Retail savings scheme Online GP service, cycle to work scheme, gym membership discounts and many more! Location & Working Arrangements West Yorkshire/Hybrid Working (1-2 days in the office … Prinicpal Consultant to join the IT team at Yorkshire Water and be a part of helping Yorkshire Water to provide the best service to our customers. What We Do Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million ...

timely technical support operations while embedding modern engineering practices and striving for continual improvement. Your domain will be a key enabler in delivering great service to our customers and to our Engineering teams, and you will drive this through effective KPIs and metrics. You will liaise closely with your … Operations strategy with PETO leadership, redesigning ITIL processes, ticket flows and the operating model to build a best‐in‐class function. Re‐engineer Jira Service Management workflows, queues, automations, and implement a unified Service Catalogue mapping services to owners, SLAs/SLOs, request types, runbooks and escalation paths. ...

retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action, we're trusted … journey! Role Overview As Head of Implementation Projects, you will be responsible for leading, developing and improving the end-to-end project management of customer implementations, ensuring the successful installation and upgrades of VoCoVo hardware and software solutions at client sites. You'll take ownership of projects from early ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS (Officially titled Business Development Manager . For advertising purposes ...

Field Customer Success Manager (Account Manager) - Sage Accounting Products Overview Solutions for Accounting are leading Sage Business Partners with a focus on providing high-impact ERP & Accounting solutions across the UK. With an impressive customer base that includes over 400 Sage 200 and Sage Intacct clients we have … established a strong reputation for delivering excellent technology solutions, backed up by outstanding customer service. With established development, support, implementation and training teams, we are well resourced for sustained organic growth, aspiring to be the leading UK provider of Sage mid-market business systems. We are currently seeking ...

Group IS departments. Manage the local operational crisis unit. Participate in meetings with the Group ISS community Supporting Business development and services to customer Identify the IS requirements in contracts and monitor the implementation of the requirements; Identify risks and escalate when necessary Support pre-sales activities … identification and understanding of security requirements Ensure project management practices (service to customers) are compliant with internal procedures. Continual improvement Carry out internal audits and follow-up of corrective actions Support of external audits (e.g. Customer, Certification) and follow-up of corrective actions Support Process Owners ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … focused sales professionals who know how to start conversations, build trust and close naturally. You might be in Retail. Events. Promotions. Hospitality. Or another customer-facing sales role. If youre great with people and motivated by earning potential, a Field Sales Executive, could be your next move. WHAT ...

slow down anytime soon as we play our part in ensuring future-proof full fibre coverage. We continue to raise investment for our infrastructure, service and people through our top-notch partnerships, and were confident and enthusiastic about what is coming next for the GoFibre family, as we strive … focused sales professionals who know how to start conversations, build trust and close naturally. You might be in Retail. Events. Promotions. Hospitality. Or another customer-facing sales role. If youre great with people and motivated by earning potential, a Field Sales Executive, could be your next move. WHAT ...