26 to 50 of 2,164 Customer Service Jobs in the UK

Function: Customer Management Job Sub Function: Technical Field Service Job Category: People Leader All Job Posting Locations: Leeds, West Yorkshire, United Kingdom Job Description: At Johnson & Johnson, we believe health is everything. Through innovation, technology, and deep clinical expertise, we are helping reshape the future of healthcare. DePuy … provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes. We are seeking a highly motivated Service Manager Capital and VELYS to join our team. Purpose of the role As Service Manager you will build and lead a team of highly ...

ensure you are not duplicating efforts. Job Category Sales Job Details About Salesforce Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world … agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. Job Description About Service Cloud Service Cloud is Salesforce's complete agentic service platform — built for every type of service, in any industry, across ...

behalf of a client with offices in London, we are currently looking for an SAP Service Management consultant to join an ongoing Bluefield S/4HANA program currently in the early stages of the implementation. Key responsibilities:- Lead SAP S/4HANA Service transformation workstreams across complex …/4HANA programmes, partnering with Service, Operations, Customer Experience, Commercial and Finance leaders to modernise service operations and improve customer outcomes. Design integrated service solutions across service request management, service orders, installed base, equipment, service contracts, warranty management, repairs, returns, spare parts ...

client, a global leader within the technology distribution sector, is seeking a highly organised and customer-focused Service Delivery Executive to join their successful Retail team in Basingstoke. This is an excellent opportunity for someone with strong customer service, operations, order management, or account support experience … thrives in a fast-paced environment and enjoys building strong relationships with both customers and internal stakeholders. Key Responsibilities Process and validate customer purchase orders accurately and within agreed service levels. Coordinate with logistics and warehouse teams to ensure timely and successful deliveries. Monitor customer orders ...

proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

IR35 Job purpose We are seeking an experienced Lead Product Manager to own the product strategy, vision and roadmap across a major CRM and Customer Service Transformation programme. The role will cover the end-to-end customer service technology landscape, including Salesforce Service Cloud, Voice … call routing, Workforce Management (WFM), customer service automation and AI-enabled capabilities. You will provide strong client-side product leadership, working across business stakeholders, technology teams and system integration partners to drive product priorities, improve customer and colleague experience and deliver measurable business outcomes. Key responsibilities ...

seeking a Technical Product Owner to drive the development and delivery of connected healthcare solutions, working closely with Solution Architects, engineering, and customer service teams. This role bridges business, clinical operations, and engineering—owning product direction while translating real-world healthcare service needs into scalable, secure … will consider suitably qualified applicants across the region. Key Responsibilities Own the product roadmap and backlog for healthcare IoT and connected device solutions Translate customer service workflows and field operations needs into product features and technical requirements Work closely with Solution Architects to align product vision with system ...

flow of energy, making it affordable, accessible, and for the benefit of everyone. About the Role We're at a pivotal point in our customer experience transformation, and this role will have a real opportunity to shape how we support our customers for years to come. We're looking … both our customers and our teams. You’ll be responsible for: Own Product Requirements and Roadmap - You’ll lead discovery and requirements gathering across Customer Support, Operations, and Technology teams, translating stakeholder needs into clear, prioritised product requirements and roadmap initiatives Shape and Refine the Product Backlog ...

Customer Service and Support £26,000-£28,000 per annum Bristol (Hybrid) Our client is a fast-scaling SaaS business that is transforming how customers in their sector manage risk, knowledge and commercial performance. With a unique and market-leading product suite already trusted by major industry players … next 3 years as it accelerates product adoption across the UK and global markets. As part of this journey, they are seeking a Customer Service Advisor to support their fast-growing customer base. The Role Be the first point of contact for customer support requests Interact ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

technically strong architect to take ownership of end-to-end ServiceNow architecture, lead technical governance and drive the delivery of complex telecommunications service management solutions. Job Responsibilities/Objectives You will be responsible for defining and governing the overall ServiceNow platform architecture, ensuring scalable, secure and integrated solutions across … Telecommunications Service Management (TSM), Telecommunications Service Operations Management (TSOM), Customer Service Management (CSM) and the Common Service Data Model (CSDM). Key responsibilities will include: Architecture & Technical Leadership: Define and own the target ServiceNow architecture, covering instance strategy, role-based access control (RBAC), integration standards ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 37.5 hours per week, Monday to Friday, between 7am-6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this … role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email, and web chat Log all requests using the appropriate call logging software Resolve issues ...

energy transition, affordability pressures and changing expectations of digital services. Across energy retail, power networks, generation, renewables and water, front office transformation connects customer strategy, experience, people, processes and technology to deliver better customer outcomes and more effective operations. As a Director at Deloitte, you will lead front … office transformation for Power and Utilities clients, helping them redesign customer journeys and operating models and realise value from front office technologies. Your remit will span sales, marketing, customer service, digital channels and field service, connecting these capabilities with billing, metering and core operational systems. This ...

looking for a permanent Software Customer Service Manager to join a leading provider of precision manufacturing tools in Bristol. This role provides a vital link between Field Service Software Engineers and the Software Engineering team, driving the swift resolution of complex challenges while fostering continuous improvement through … effective training, knowledge sharing, and valuable customer feedback. You are expected to provide exceptional support to clients in EMEAI and to external staff (including Process and Service Engineers) globally. You will provide advanced software expertise and rapid escalation support to Customer Service Engineers in the field ...

Customer Service Advisor Location: Horsham Employment Type: Permanent, or Rolling Contract Salary: up to £26,500 Hours: 40 hours per week. Core working hours Monday-Friday 8:30am and 5:30pm, with occasional Saturday working required (9:00am-1:00pm) min 1 shift per month About the role … Customer Service Advisor, you’ll be the first point of contact for our valued customers, delivering friendly, efficient, and solution-focused support. Whether it’s a billing query, a technical hiccup, or a general question, you’ll handle it with confidence, clarity, and care. This is more than ...

Centre & CRM) Role Overview We are seeking an experienced Functional Developer – Dynamics 365 Contact Centre & CRM to configure, develop and support Microsoft Dynamics 365 Customer Service and Contact Centre solutions. The successful candidate will translate business requirements and solution designs into effective CRM functionality, ensuring systems meet operational … needs and provide a positive customer experience. Key Responsibilities Configure and support Microsoft Dynamics 365 Customer Service and Contact Centre solutions. Develop and maintain CRM functionality, including case management, queues, routing rules and service-level agreements (SLAs). Configure customer contact channels, including voice, email ...

looking for a Lead Solutions Architect to define and govern the technology, data, AI and business capability architecture that supports the end-to-end customer lifecycle at Very. Sitting at the heart of our Customer Domain, you'll create the architectural vision that enables us to acquire, understand … engage and serve millions of customers. Working across customer engagement, marketing, personalisation, communications, measurement, customer data and AI-enabled capabilities, you'll keep business strategy, customer ambitions and technology investment aligned. This is a highly visible leadership role. You'll work closely with Product, Engineering, Data, Marketing ...

Customer Service Advisor (4 on/4 off nights) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights) once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Customer Service Advisor (4 on/4 off) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Inverness Hours: 4 on/4 off shift pattern (18:00-06:00 nights, 06:00-18:00 days) once trained. The initial training period will be Monday … Friday day shift Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. ...

Customer Service Advisor (4 on/4 off days) Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness Hours: 4 days on/4 days off shift pattern, working 6:00am to 6:00pm once trained. The initial training period will be Monday to Friday day shift … Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What ...

Customer Service Advisor (4 on/4 off) Salary: £16.11 per hour (Combined standard rate and shift allowance) Location: Capgemini, Manchester Hours: 4 on/4 off shift pattern (19:00-07:00 nights, 07:00-19:00 days) Manpower has a fantastic opportunity for the right candidate … become a Customer Service Advisor, working with our client, Capgemini. In this role, you will be the first point of contact for customers, providing 1st line IT support and ensuring a great service experience. What you'll do Respond to customer requests via telephone, email ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

leading global audio visual integrator, providing AV and event services across multiple client partnerships globally. Our immediate requirement is for an experienced Customer Service Agent/Helpdesk Agent to be a key part of our Egham team, taking full responsibility for maintaining high levels of customer service … Support Services business many of theses areas are subject to SLA’s, key performance indicators and balanced scorecard assessments. Developing and sustaining excellent customer relations whilst ensuring the commercial impact of accounts are upheld, are the primary objective of the role. This is an exciting opportunity for an exceptional ...

specified Full-time Not specified Operations Job Description The Service Delivery Associate (SDA) works within the Service Delivery Office (SDO) and owns the operational relationship for their assigned customers providing support for our Tier 2 customers at Telefónica Tech. They will work to develop an understanding … customers business needs and requirements. The SDO is part of the wider Service Delivery Management team which in turn forms the main customer relationship arm of Service Delivery within Telefónica Tech. The SDA will create, own and update documentation for their assigned customers and engage ...