51 to 75 of 1,163 Customer Service Jobs in the UK

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading … developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing ...

exceed all individual KPIs Record information accurately in CRM Report on own performance weekly/monthly/quarterly to the Head of Retention and Customer Solutions Identify opportunities to increase contract value by discussing additional products, services and software over usage, focussing on the needs of businesses and driving … product usage and engagement Work with the finance and credit control departments to retain clients experiencing financial hardship Work with the customer service team to re-engage dissatisfied clients following service issues with a view to establishing long term business relationships and customer loyalty Generate ...

Customer Service Advisor - 12 month FTC Location: Warwick - Hybrid Salary: 25,000 Do you enjoy being the voice of support and enabling customer success? Maxwell Bond is partnered with a Saas Edtech business who are looking for a Customer Success Administrator to join their growing team … order queries Process orders and manage licences accurately, including renewals and updates, while keeping CRM data up to date and logging all interactions Support Customer Success Associates with administrative tasks, share customer feedback, and help maintain smooth internal communication About you Previous customer service experience & basic ...

Romanian Speaking Service Desk Analyst (Customer Service agent) Location - Peterborough Our client are looking to appoint a Service Desk Analyst, to supplement the team with hard working, enthusiastic and customer focused individuals to provide an outstanding level of service and quality. Key Responsibilities … Service Desk Analyst Present a professional image of the company to deliver positive customer experience throughout the customer journey Be clear and transparent in all communication with customers to ensure they understand the current situation in order to demonstrate the business principles Responsible for working in adherence ...

sales and support locations across the country, our ambitious growth is driven by our core values and fundamental principles. We deliver every product and service with expertise, passion, and heart. When you join Flotek Group you join our 'Purple Army' and become part of a team driven … exceptional, earn trust through actions and receive recognition when our work gets a 'Wow!' About the Role: We are seeking an enthusiastic and customer-focused individual with previous experience in the ICT sector, ideally within a 2nd Line IT Helpdesk or IT Delivery role that includes face-to-face ...

World-class facilities and the technology you need to thrive – in our offices or yours. Job Summary The Account Manager is responsible for driving customer retention and growth by identifying client pain points and developing tailored solutions, while maintaining regular communication to align sales and supply chain forecasts. This … role involves hosting business reviews, engaging internal and external resources to meet customer needs, and acting as the primary liaison between customers, sales, and internal departments. Additionally, the Account Manager is tasked with providing exceptional customer service, managing CRM activities, and supporting major initiative campaigns to enhance ...

Customer Success Manager Salary: £45,000 £55,000 Location: Sheffield City Centre (Hybrid) Hours: Full Time Contract: 12 Month Fixed Term Contract Are you a people focused leader who knows how to drive customer satisfaction, retention and commercial growth? This is an exciting opportunity to join a well … established, technology led business as their next Customer Success Manager, leading a high performing team and shaping the customer experience strategy. You ll lead a team of 15 Customer Success & Service professionals, ensuring customers receive exceptional support and long term value. Working closely with senior leadership ...

client of ours, which provides bespoke solutions to a variety of emergency services customers across the UK is currently in the market for a Customer Service Engineer. As a Customer Service Engineer, your role is all about providing exceptional second-line technical support to a number … will use a broad range of systems and technologies across multiple domains and technologies to do this. You will report to the Lead Customer Service Engineer and work with both the Service Engineering team in the UK and the wider Service Engineering teams in Vienna ...

summary Service Desk:IT Support Officer This role requires regular attendance at our Cardiff-based office, and applicants must be able to work in-person from there, as well as occasionally elsewhere in Wales. Interviews will take place in person at our Cardiff base office We areseekinga process-driven … ourServiceDeskteam. In this role, you will be the face of IT, acting as the primary point of contact for technical issues, with thepriorityofdelivering exceptional customer service whilstadheringtoframeworks and procedures. Youaren'tjust fixing computers; you are ensuring ourserviceusers feel supported and that everyrequest for supportis logged, categorised, and escalated ...

paying a basic salary up to £30k plus an excellent benefits scheme. Our client have experienced massive growth across their UK and European customer base so they are looking to expand their Technical Support team who look after their Fintech payments platform. They are looking for a person with … love of customer service and with an interest in technology, software systems and customer support. No Prior IT experience is necessary but a background in Customer Service and a real interest in IT is! You will play a key role in supporting their software solutions ...

Customer & Product Advisor Sheffield | Monday - Friday (between 8am – 5pm (4pm finish on two days) | Competitive salary Elevation Recruitment Group’s Business Support team are exclusively partnering with a well-established and growing organisation in Sheffield to recruit a Customer & Product Advisor . This is a fantastic opportunity … someone who thrives in a fast-paced, customer-focused environment and enjoys combining customer service with technical problem-solving and operational support. Benefits: 25 days holiday + bank holidays Your birthday off Early finish on a Friday Health cash plan Profit share scheme Life assurance Nursery support ...

Romanian-Speaking Service Desk Adviser Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their multilingual team within their modern service office in Peterborough. We are currently seeking Romanian-speaking Service Desk Advisers to handle inbound IT support enquiries. This … issues Guiding users through solutions via phone and email Escalating technical issues where required Maintaining accurate documentation and support notes Supporting continuous improvement across service processes Delivering excellent customer service and building strong client relationships Who We're Looking For: Fluent in English and Romanian (written ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to 35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery ...

Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point of contact … assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is up to £35,500 Depending on experience and will be a office based role in Solihull with some remote working. Benefits & Package for a Service Delivery ...

Customer Service/Helpdesk Advisor Salary: £25,500 per annum (pro‐rata) Contract: 3‐month fixed‐term contract Location: Fully Remote (UK‐based) We are supporting the recruitment of a Customer Service/Helpdesk Advisor to join a virtual helpdesk team delivering high‐quality support across … first point of contact, providing clear information, resolving queries where possible, and ensuring accurate records are maintained. The environment is fast‐paced and service‐driven, requiring a strong customer focus, attention to detail, and the ability to manage enquiries independently while working as part of a remote team. ...

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1 st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely … email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPIs, but at all times youll provide exceptional customer service ...

value-added resellers in the UK. Today, we re an independent UK company with full geographic coverage and our fskilled workforce serves a diverse customer base across the public and private sector. We win awards for our ability to help organisations and users achieve more with technology. We specialise … experience for our customers. From managing hardware deployments to supporting billing and reporting, your work will directly contribute to our mission of excellence in customer service. Key Responsibilities MPS Operations Specialist Manage consumables, hardware, and software orders from request to invoicing Coordinate large-scale hardware deployments and relocations Handle ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. ...

Customer Support Consultant Accountancy Location: Wokingham Salary: Up to £24,800 A fast-growing fintech software company is seeking an Accountancy Customer Support Consultant to join its team in Wokingham. This role is ideal for someone with an accountancy background who wants to combine their technical knowledge with … strong customer service skills. You will support customers using accounting software, providing practical, knowledge-based solutions while building strong relationships. The position also involves mentoring junior team members and contributing to continuous improvement across the support function. Key Responsibilities Deliver high-quality second-line support via telephone ...

Interaction Recruitment are proud to be partnered with a specialist IT company looking to expand their support team within their modern service office in Peterborough. We are currently seeking Service Desk Advisers to provide first-line IT support to external clients. This is an excellent opportunity for candidates … with strong communication skills and a passion for customer service and technology. Full training will be provided, making this role suitable for both experienced support advisers and those looking to begin a career in IT support. Location: Peterborough Hours: 37.5 hours per week, between 7am – 7pm, with flexible ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

Customer Service Advisor Salary: £13.45 per hour (Living Wage Employer) Location: Capgemini, Inverness or Nairn Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor, working with our client, Capgemini ...

more than just an administration role. As a Sales Administrator, you will support both customers and internal teams by ensuring orders, installations, and service changes are managed smoothly and professionally. You will take ownership of customer orders from start to finish, working closely with engineers, suppliers, and internal … departments to ensure delivery within agreed Service Level Agreements. You will keep customers informed throughout the process, resolve issues efficiently, and help maintain strong customer relationships. If you enjoy organisation, problem-solving, and working in a fast-paced, customer-focused environment, this role offers an excellent opportunity ...

more than just an administration role. As a Sales Administrator, you will support both customers and internal teams by ensuring orders, installations, and service changes are managed smoothly and professionally. You will take ownership of customer orders from start to finish, working closely with engineers, suppliers, and internal … departments to ensure delivery within agreed Service Level Agreements. You will keep customers informed throughout the process, resolve issues efficiently, and help maintain strong customer relationships. If you enjoy organisation, problem-solving, and working in a fast-paced, customer-focused environment, this role offers an excellent opportunity ...

Business We are a well-established, dynamic business operating within the IT sector, based in Borough Green. We pride ourselves on delivering excellent customer service, fast response times, and a flexible customer-focused approach. The business specialises in IT spare parts distribution and operates an extensive repair … service operation within the Retail and Hospitality sectors. We work internationally with recognised global brands including Epson, Citizen, and PAX. You will be joining a friendly, professional, and hardworking office environment where customer focus and commercial awareness are central to day-to-day operations. Role Overview This ...