401 to 425 of 2,164 Customer Service Jobs in the UK

individual to join the team, to help us grow and shape the exciting journey we are on. We're looking for a proactive and customer-focused IT Operations Assistant. As part of a growing retail business with stores, concessions, distribution operations and a thriving e-commerce platform … Entra ID and endpoint management solutions. Help maintain network infrastructure, including LAN, WAN, Wi-Fi, DNS and DHCP. Work with third-party suppliers and service providers to resolve technical issues. Assist with IT projects, system upgrades, new store openings, hardware deployments and business improvement initiatives. Maintain accurate documentation, asset ...

operation of IT systems, providing high-quality support to end users, and contributing to ongoing IT initiatives. This role requires hands-on troubleshooting, excellent customer service, and the ability to work effectively in a fast-paced environment. Technical Skills Proficiency with Microsoft Windows 10/11, including troubleshooting … with Microsoft Office suite and other client-side applications. Understanding of IT infrastructure, networking, and telecommunication fundamentals. Key Accountabilities End-User Support Respond to Service Requests via ticketing system and escalations and provide walk-up and deskside support. Troubleshoot and resolve day-to-day tickets effectively and efficiently. Promptly ...

arisen for a Technology Support Specialist to join the London office of a leading international law firm. This role is ideal for a customer-focused IT professional looking to build their experience within a fast-paced, professional environment. You'll play a key role in delivering hands-on technical … records. Manage loan equipment and device deployment processes. Diagnose technical issues and implement effective solutions in a timely manner. Deliver a high level of customer service and support to users at all levels of the business. About You You'll be a proactive and service-oriented individual ...

Position Summary We are currently looking for a Principal BPO/BPaaS Sales Lead for our Agentic AI Customer Service business, based in the UK & I region. The role requires remote work with client-related travel. The successful candidate will be a subject‐matter expert … focus on Contact Centres. Demonstrated success in selling large, complex global BPO deals, ideally exceeding $20M TCV. Industry experience in selling transformative Customer Experience/Customer Service and industry‐specific core value chain deals. Strong financial acumen and ability to structure complex deal constructs. Exceptional executive presence ...

technology business specialising in advanced gas and flame detection systems used within safety-critical environments. This is an excellent opportunity for an experienced Field Service Engineer to join a small, established team supporting customers across the UK. Ideally, you will already have experience working with gas detection equipment. However … strong testing, controls and fault-finding experience. THE OPPORTUNITY This is a home-based field role offering considerable autonomy over your diary, workload and customer visits. You will join a team of three other Field Service Engineers and report directly to the Fixed Systems Service Manager. From ...

excellent opportunity for an experienced freight forwarding sales professional to join a successful international organisation, developing new business opportunities and growing existing customer relationships across the UK and international freight markets. The successful candidate will be responsible for identifying and securing new business, developing long-term customer relationships … advantageous Excellent communication, negotiation, and relationship-building skills Confident in identifying and developing new business opportunities Commercially minded with the ability to understand customer requirements and develop tailored freight solutions Experience preparing quotations, negotiating rates, and securing new contracts Strong ability to manage the full sales cycle from prospecting ...

client, an established IT provider, is currently recruiting a 2nd/3rd Line Service Desk Engineer to join their growing service desk team based in Shoreham. The 2nd/3rd Line Support Engineer will be responsible for providing excellent customer service while responding to and resolving … closely with the senior management team. Handling office-based duties and conducting onsite works when required. Skills Required for the 2nd/3rd Line Service Desk Engineer: Minimum 1 year of experience working within an MSP environment (Desired) Proven experience in 2nd/3rd Line support. Strong experience with ...

those who serve their nation. Led by our talented teams around the world, Cubic is committed to solving global issues through innovation and service to our customers and partners.We have a top-tier portfolio of businesses, including Cubic Transportation Systems (CTS) and Cubic Defense (CD). Explore more … Cubic.com.Job Details:Job SummaryThe Customer Success Operations Senior Manager is a people leader and program owner responsible for enabling consistent, scalable execution across the Customer Success organization. This role owns the standard operating model for Customer Success—defining how the business runs day-to-day, how performance ...

grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTS Expertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics … client-facing situation. Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction. Embracing our differences At Kainos ...

grow and develop. MINIMUM (ESSENTIAL) REQUIREMENTS Expertise in Microsoft Dynamics CE and Power Platform Products: Proficiency in several of the following products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics … client-facing situation. Help set clear expectations of standards of behaviour, and speed and quality of delivery that reflect the levels of professionalism and service we expect to provide to our customers, and how we treat each other, encouraging personal growth, achievement and satisfaction. Embracing our differences At Kainos ...

Expertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics ...

Expertise in Microsoft Dynamics and Power Platform Products: Indepth knowledge with at least 2 of the following Microsoft Dynamics or Power Platform products: Sales, Customer Service, Customer Insights, Field Service, Power Apps, Power Automate, Power Pages, Copilot Studio, and Power BI. AI features within Microsoft Dynamics ...

month contract Fully Remote (Must based in UK) Valid SC Clearance (Essential) ECS Resource Group are currently working in partnership with a global managed service provider, assisting them with the search for a 1st Line Support Engineer on a contract basis. The successful candidate will be working within … defence sector. This role is ideal for someone with a strong foundation in AWS, excellent customer service skills and experience managing user support requests within a service desk environment. Valid SC Clearance is essential for this position. Due to the nature of the work, candidates must hold ...

Peterborough based client is looking for a highly organised Service Desk Controller to join them on a full-time permanent basis, working Monday to Friday working 40 hours per week, between the hours of 7:30 am 5 pm on a rota basis. Opportunity to work from home … week after successful probation. As a Service Desk Controller, you'll be responsible for handling customer service requests, scheduling field engineers, coordinating parts, and ensuring maintenance and breakdown calls are managed efficiently to deliver excellent customer service. Key Responsibilities for the Service Desk Controller Handle ...

Service Design Lead you will manage and lead the Service Design Team working across YBS customer facing channels including digital, telephony and retail. You will sets the direction for the team to ensure they fully contribute to strategic thinking across all customer channels (Digital, Retail, Customer Services) and drive Service innovation, across channels, for the YBS group. Why join us now? We are at a very exciting place in our transformation journey and this role will give you the brilliant opportunity to set direction, drive forward improvements and make a real impact, all whilst ...

Role: Digital Service Desk Analyst Location: Norwich or Chelmsford, UK Duration: 3-Month Contract (Inside IR35) Hours: 37.5 hours per week, Monday to Friday rota (08:00-16:00 or 10:00-18:00) Job Summary Provides first-line technical support and customer service to Trust staff … across all sites. Logs, manages, resolves, or escalates IT incidents and service requests using the call management system in line with SLAs. Key duties include supporting Smartcard (RA) services, remotely managing asset tracking (CMDB), and escalating Major Incidents. This is a fully on-site, phone-focused role requiring participation ...

maintaining a range of security systems, including intruder alarms, CCTV, fire alarms and other similar. You'll be confident working independently, delivering excellent customer service and travelling throughout London and the surrounding counties. Security Systems Engineer Key Responsibilities * Service, maintain and fault-find on a wide range … servicing issues and report any non-conformances in line with company procedures. * Ensure all work is completed to a high standard while maintaining excellent customer relationships. * Accurately complete service documentation and maintain company records using electronic devices. * Work safely and professionally, complying with industry standards and health & safety ...

clients. Our Welcome Experience Specialist should convey an attitude where no request is too big and no detail is too small, creating a personal service to all those entering clients which includes guests and internal stakeholders, while promoting and nurturing a culture of excellence. They will convey a friendlier … Support • Greet all guests and staff with genuine warmth, professionalism and promptness, creating a welcoming first impression that reflects our commitment to exceptional customer service. • Communicate visitor and guest arrivals efficiently and courteously, ensuring seamless coordination between landlord teams and a smooth experience for all parties. • Maintain comprehensive knowledge ...

Time Advisor, you'll be responsible for processing a wide range of payroll, time management and HR administration activities, ensuring accuracy, compliance and outstanding customer service at every stage. Working within a fast-paced environment, you'll support colleagues and stakeholders with payroll-related queries, manage key administrative … flexible benefits queries Administration and support of the e-pay system Mail merge communications and departmental correspondence Liaison with the external e-payslip provider Customer Support Provide professional and customer-focused support via telephone and ticketing systems. Assist internal stakeholders with payroll and HR-related queries. Ensure Service ...

diverse as development of new biomaterials, carbon capture to achieve net zero targets and EV battery development. An opportunity exists to join our Customer Support Team at our Manchester HQ as a Customer Support Service Engineer with frequent travel (~50%) to continental Europe, occasionally further afield. … role would suit a customer facing candidate, comfortable with the operation and maintenance of complex instrumentation and a passion for travel. A German speaking candidate would be a huge advantage. Responsibilities On customer site installation of upgrades, delivery of warranty work, ad-hoc maintenance and planned preventative maintenance ...

systems and services.The ideal candidate will have a strong understanding of Microsoft 365 and a broad background in IT support, with excellent troubleshooting and customer service skills. Responsibilities Provide 1st and 2nd line support to end users across hardware, software, and business applications. Manage and support the Microsoft … including account creation and access management. Assist with device builds, deployments, and software installations. Manage tickets through to resolution, ensuring a high level of customer service. Escalate complex issues where required and work with third-party suppliers. Maintain IT documentation and contribute to process improvements. Experience Required Previous experience ...

summary At Horder Healthcare we are committed to delivering the very best patient service starting from the initial patient enquiry (NHS or private) through to booking, treatment, recovery and discharge. This is a key role within the Patient Services Team. The Patient Services Advisors are responsible for handling … making all bookings (Outpatients and surgical) related to a patients pathway. The role will ensure that there is consistently high standards of administrative service to patients irrespective of their referral route which is embedded throughout the culture and working practices of the team. Based from The Horder Centre, Crowborough ...

annum Job Type: PermanentA growing telecommunications provider based in the heart of Brighton are seeking a highly organised and customer-focused Sales Coordinator to join their team on a permanent basis.This is an excellent opportunity for someone with experience in sales support, customer service, or account coordination … enjoys working in a fast-paced, customer-facing environment and is looking to develop their career within a thriving telecoms business.As a Sales Coordinator, you will play a key role in supporting both the direct and wholesale sales channels, ensuring customers receive an exceptional service while providing administrative ...

looking for a customer-focused and technically skilled IT Helpdesk Support Advisor. This is an excellent opportunity for an IT support professional who enjoys solving technical issues, delivering outstanding customer service, and ensuring users remain productive with minimal disruption. As an IT Helpdesk Support, you will … Ensure compliance with IT security policies and best practices. The ideal candidate will be: Minimum of 2 years' experience in an IT Helpdesk or Service Desk role. Experience supporting Microsoft 365 cloud environments. Strong knowledge of Windows operating systems. Experience administering Microsoft Entra ID and Exchange Online. Excellent troubleshooting ...

Record enquiries, actions and outcomes in the CRM or internal tracker and ensure timely responses Coordinate with Sales Support regarding quotations, order confirmations and customer requirements Maintain product documentation, test certificates and customer specific information, ensuring accuracy and compliance Work with Technical, New Product Development and Marketing … keep technical resources, training packs and installation visuals current Prepare reports, review historical test data and record results clearly for internal and customer use Support New Product Development by comparing test results for new products and prototypes Carry out compatibility and quality testing on alternative materials and maintain ...