401 to 425 of 2,789 Customer Service Jobs in the UK

Service Desk Analyst Local authority | Hybrid Working £18.48 PAYE/£20.77 umbrella per hour Immediate Start | Ongoing Temporary Contract We are recruiting for an experienced ICT Service Desk Analyst to join a busy local authority ICT team in Oxford. You will provide 1st and 2nd line support … council staff, resolving technical issues, logging and managing incidents, and ensuring excellent customer service across ICT systems and applications. Key Duties Provide 1st and 2nd line IT support via phone, email and service portal. Log and manage incidents and service requests in line with SLAs. Troubleshoot ...

cater to the specific needs of both public and private sectors. Job Description 7 Month Contract With A local Authority Job Purpose The Service Desk Manager is responsible for leading the day-to-day operation of the Technology Services Service Desk, ensuring the delivery of high-quality … support across Level 1, Level 2, and Level 3 support teams. The role is accountable for driving service excellence, enhancing the customer experience, managing operational performance, and ensuring effective incident and service request management. Working collaboratively with technical teams, third-party suppliers, and key stakeholders, the Service ...

Health Campus, Midland Metropolitan University Hospital (MMUH) and community healthcare properties. The role is responsible for managing the full lifecycle of maintenance work, from customer enquiry through to job completion and purchase order receipting. The post holder will provide excellent customer service, manage work orders through … Maximo CAFM system and ensure all tasks are completed within contractual SLAs. Key Responsibilities Receive and log customer requests and maintenance calls via telephone and email. Manage the full job flow, including allocation to engineers/subcontractors, scheduling, attendance chasing and job closure. Monitor open jobs and proactively chase ...

Customer Support £26,000-£28,000 per annum Bristol (Hybrid) Our client is a fast-scaling SaaS business that is transforming how customers in their sector manage risk, knowledge and commercial performance. With a unique and market-leading product suite already trusted by major industry players, they are entering … next 3 years as it accelerates product adoption across the UK and global markets. As part of this journey, they are seeking a Customer Support Advisor to support their fast-growing customer base. The Role Be the first point of contact for customer support requests Interact with ...

energy management solutions. Supporting customers across the commercial, healthcare, manufacturing, education and office sectors, the organisation is recognised for delivering innovative technologies and exceptional service standards. As part of its continued growth, the company is looking to appoint a Controls Technician to join its field-based engineering team. This … system graphics, communications links and control strategies in line with project requirements Carrying out end-to-end testing, troubleshooting and fault-finding activities on customer sites Validating sequences of operation and completing point-to-point verification checks Producing commissioning documentation and project close-out records Acting as the primary ...

SERVICE DESK TEAM LEADER LOCATION Central London £45,000-£50,000 + Benefits Package WAY OF WORKING Full Time Permanent Hybrid/Office-Based ABOUT THE BUSINESS This growing technology services organisation delivers innovative IT solutions and exceptional customer support to a diverse client base. Known … opportunities for ambitious individuals. Due to continued growth and increasing demand for its managed services offering, the organisation is looking to appoint an experienced Service Desk Team Leader to support and develop its service delivery function. THE SERVICE DESK TEAM LEADER OPPORTUNITY As the Service Desk ...

Role We are currently looking for an experienced Professional Groundcare Service Technician to join an established and growing Service Department. Reporting to the Service Development Manager, you will be responsible for diagnosing faults, repairing, servicing and maintaining a range of professional groundcare, horticultural and related machinery. Working … both within the workshop and at customer sites, you will use modern diagnostic tools and technical knowledge to identify and resolve faults, replace components to manufacturer specifications and ensure all work is completed to a consistently high standard. This is an excellent opportunity for an experienced Service Engineer ...

support homeowners and end users, installers, merchants, new build developers, social housing managers and commercial building managers. What you will be doing Helpdesk and customer support First point of contact for inbound calls and HubSpot tickets across our full customer and partner base Log, categorise and prioritise every … current as the products evolve Contribute to knowledge-base articles, FAQs and troubleshooting guides Share recurring issues and product feedback with the wider Service and Engineering teams What you will bring Essential Sound technical aptitude and a genuine interest in learning how our solutions work Strong problem-solving ...

will be responsible for testing, validating, commissioning and troubleshooting electrical systems, control panels and equipment to ensure they are safe, reliable and compliant with customer requirements, industry standards and relevant legislation. Working within the Customer Service Department, you will support the successful delivery of equipment by carrying … electrical testing, fault-finding and technical investigations. You will work closely with Engineering, Production and Service teams while also providing technical support to customers when required. Duties: Implement and execute test plans and procedures for electrical components, control panels and associated systems. Carry out functional, performance and safety testing ...

continuing to expand. As the business grows, they are looking for an Online Reputation Coordinator to take ownership of their online reputation, customer feedback and employer brand across a wide range of review platforms and social channels. This is far more than a social media or review management role … with challenging customers and sensitive situations. Day to Day You'll become the central point of contact for the organisation's online reputation, ensuring customer and colleague feedback is not only responded to professionally, but used as a genuine tool for business improvement . Your responsibilities will include: Monitoring ...

Customer Account Manager - UK Software company in Guildford - to £50k per annum My client Guildford-based software and services company delivering Enterprise management software, primarily to the rail industry, both within the UK and internationally. They are looking for a Customer Account Manager to be based … offices. This role is on-site full-time. This role is integral to the success of the business because you will be responsible for customer care for a group of customers for the business. This role is 100% customer care focused. They have 28 days' holiday plus Bank ...

partnering with a leading professional services organisation to recruit an IT Analyst for their Manchester based IT Service team. This is an excellent opportunity for someone with experience in hands-on IT support who enjoys providing exceptional customer service and wants to broaden their technical skills across … contact for employees across the business, delivering high quality technical support both remotely and face-to-face. Working as part of a collaborative IT Service team, you'll troubleshoot and resolve technical issues while ensuring excellent service delivery and user satisfaction. Key responsibilities include: Providing ...

Support Engineer - Stevenage VIQU have been approached by a customer who are seeking a IT Support contractor to provide some additional BAU support to their client-facing Service Desk. The successful IT Support engineer will have solid previous experience in IT Support within a Microsoft environment and will … committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets for 3rd party software, as well as handling 1st Line tickets coming onto the helpdesk. This role involves working with external clients as the end user, so communication skills and a focus ...

Field Service Engineer – Slough and Surrounding areas We’re looking for an experienced Field Service Engineer to support and maintain customer technology across a large territory. This is a hands‐on role combining electro‐mechanical repair, Windows‐based diagnostics, and basic networking to keep customer sites … operating reliably. You’ll be trusted to work independently from day one — managing your workload, communicating professionally on site, and delivering a high‐quality service aligned to agreed service levels (SLAs). Field-based (home-start) | Company Vehicle | Full Training Provided | Driving Licence Required. Key Responsibilities What ...

Health and Safety, environmental, company procedures related general legislation and client/tenant requirements. This includes ensuring the adherence to the budgetary costs and customer service standards. Key Responsibilities Customer To further develop and maintain excellent client relationships, ensuring that they receive the highest standards of service in relation to their operational needs and attend client meetings as applicable. Preparation, control and monitoring of the service agreement in accordance with the client’s budgetary agreement. Regular monitoring of the key performance indicators and taking remedial action as applicable to ensure the required standards are maintained ...

Technical Customer Engineer, UK - Job application Cloudi-Fi is on a mission: to become the Security Gateway for all unidentified devices connecting to Wi-Fi. Our 100% cloud-based solution combines best-in-class marketing features, global personal data compliance, and a Zero-Trust security framework. Thanks to strong … brings together a passionate, multicultural team working toward a safer and more seamless internet experience for everyone. We are building a world-class Customer Engineering team that sits at the intersection of technical expertise, deployment excellence, and Customer success/Service adoption. If you love solving complex ...

business specialising in the installation, maintenance and support of specialist equipment. Due to an internal promotion, they are now looking to recruit a Field Service Technician to support customers across in the St Neots, Cambridgeshire area. This is an excellent opportunity for someone with a technical or engineering background … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

business specialising in the installation, maintenance and support of specialist equipment. Due to an internal promotion, they are now looking to recruit a Field Service Technician to support customers across in the St Neots, Cambridgeshire area. This is an excellent opportunity for someone with a technical or engineering background … cover with the option to add family members. Pension scheme. Full product training provided. Stable and growing technology business. Friendly and supportive team. Field Service Technician Responsibilities: Attend customer sites across your designated region carrying out inspections, servicing, fault finding and repairs on specialist equipment. Diagnose faults ...

working 36 hours per week. This is a 6-month fixed term contract or secondment opportunity. We are excited to be hiring a new Customer Relationship Associate to join our fantastic Surrey Pension Customer Relationship team. Our team follows a hybrid schedule, working in-office … develop in the role. Our Offer to You 26 days' holiday (prorated for part time staff), rising to 28 days after 2 years' service and 30 days after 5 years' service Option to buy up to 10 days of additional annual leave An extensive Employee Assistance Programme ...

Security Service Engineer Oxford & Surrounding Areas £40,000 - £45,000 + Overtime + Bonus + Travel Package Company Van & Fuel Card Are you an experienced Security Service Engineer looking for a new mobile role? We are supporting a leading provider of Fire, Security and Electrical services … range of Fire & Security systems across commercial and residential sites, as well as supporting with small works and commissioning when required. Key Responsibilities Service, maintenance and fault-finding of Fire & Security systems Working on CCTV, Intruder Alarms, Access Control, Door Entry and Emergency Lighting Carrying out repairs, reactive call ...

offices overlooking the river Ouse in Lewes, East Sussex. THE ROLE The Head of CRM owns the commercial performance of the Ancient + Brave customer base. Where acquisition brings customers in, this role is accountable for what happens next: how many stay, how long they stay, how much they … long-term retention, across DTC and across all trading markets, setting the plan that the Senior CRM Manager translates into delivery. Map the full customer journey - first order, second order, subscription conversion, product expansion, lapse and win-back - and set the intervention, channel and message at each stage. Define ...

contact for clients requiring IT support. You will be responsible for logging, troubleshooting, and resolving technical issues, while delivering a high level of customer service. Working within a Managed Service Provider (MSP) environment, you will support multiple external clients , ensuring issues are resolved efficiently or escalated appropriately … line with service level agreements (SLAs). Act as the first point of contact via phone, email, and ticketing system Log, categorise, and prioritise incidents and service requests Communicate clearly with users, providing updates and managing expectations Deliver excellent customer service and maintain strong client relationship ...

consult and define the people we want to join us on our journey. The Senior Enterprise Systems Manager is accountable for the operational support, service performance, governance and continuous improvement of Mace's enterprise finance systems and associated business-critical applications. The role provides leadership and oversight … outsourced application support team, ensuring services are delivered in line with agreed service levels, operational controls and business requirements. Working closely with Finance, Digital Services and third-party partners, the role ensures the stability, integrity and continual development of enterprise finance platforms, with particular ownership of the IBM Cognos ...

weeks Clearance: BPSS & SC required Our client, a reputable organisation, is hiring for driven and enthusiastic First Line Support Agents to join their Service Desk team on exciting Atos campaigns. This entry-level role offers a fantastic opportunity to kickstart a career in IT support, delivering exceptional customer service while supporting end-user IT needs. What you'll be doing: * Handling a high volume of calls from end users, providing clear and professional support * Assessing issues to identify problems and determine the best course of action (troubleshooting or escalation to 2nd Line Support) * Providing advice ...

running of our eBay shop and other online sales channels, helping to process donations, create listings, dispatch orders and provide excellent customer service. This is a varied and hands-on role that would suit someone with a passion for retail, sustainability and online selling. Full training will be provided … marketplaces and route stock appropriately. Maintain accurate stock records and inventory systems. Ensure sold items are removed from inventory promptly and accurately. Order Fulfilment & Customer Service: Pick, pack and dispatch customer orders accurately and within agreed timescales. Prepare fragile and high-value items securely for shipment. Process ...