651 to 675 of 1,154 Customer Service Jobs in the UK

Description SAP Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation … estate. You will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role ...

Service Manager - ERP Transformation Sector: Local Government Location: Bradford, onsite 2/3 days a week Duration: 3 month contract Rate: Up to £550 per day As SAP Service Manager, you will oversee the day-to-day operation, performance, and development of the organisation's SAP estate. … will lead a dedicated SAP support team, manage service delivery, ensure system stability, and maintain strong relationships with stakeholders and suppliers. You will also play a key part in an upcoming ERP transformation programme-supporting the planning, transition, and implementation of a new enterprise platform. This role combines operational ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … through a period of major transformation, including the migration to the ENSEK Ignition platform. The role shapes product-aligned, outcome-driven architecture that improves customer experience, strengthens operational performance, and simplifies the technology estate. Acting as the key architectural partner for Product, Engineering, and Delivery teams, the Domain Architect ...

Full-time (rotating shifts) Department: Information Technology Location: London The Role The London office of a global law firm is seeking a proactive and service-driven AV & Telecoms Specialist to join their IT team. This is a highly visible, client-facing role that plays a critical part in ensuring … system. Assist with onboarding and offboarding, including handset deployment, configuration and routing. Support voicemail setup, call routing and handset troubleshooting. Liaise with third-party service providers for escalations. Maintain and update telephony and AV hardware inventory. Person Specification Required Skills & Experience Minimum 2 years' experience ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

Partner badges across key domains: Modern Work, Security, Data & AI (Azure), Infrastructure (Azure), and Digital & App Innovation (Azure). Drawdown Awards – Best Managed IT Service Provider, 2025 Innovative/unique projects: Pioneered IT outsourcing for cruise shipowners in Antarctica Your Expertise: Managed IT Support, Managed Cybersecurity, Microsoft, Cloud. … over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. ...

Level 3 IT Technical Salesperson Apprenticeship (L3ITTS) trains apprentices to sell their business’ technical products and services. Apprentices will develop approaches to maintaining good customer relations and winning new business through a thorough understanding of existing and emerging technologies. Firebrands course is delivered either online (online live instructor … world-class vendor certifications in addition to the IT Technical Sales apprenticeship. Microsoft Certified Azure Fundamentals Microsoft Certified 365 Fundamentals Masterclass 1 - Engaging the Customer Masterclass 2 - Negotiation Skills Masterclass 3 – Becoming the next top seller Key areas covered are: Communication skills Customer service IT Infrastructures Effective ...

ecommerce trading operations across one or more DTC websites, working closely with marketing and operations to drive performance, improve the customer experience, and support the commercial strategy of a business with a genuine reputation for excellence in its field. Main Responsibilities: Develop strategic sales plans each period and track … conversion rate optimisation Manage the scheduling and publishing of digital promotional calendars in line with campaigns and seasonal priorities Coordinate with operations and customer service teams to support an exceptional end-to-end customer experience Skills/Experience: 2 to 3 years of experience in a similar ...

Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Degree or relevant Level 3 qualification in Computing, IT or Business Administration. Strong DevOps experience using tools such as Jira … Server, SharePoint and Power Platform. At least 5 years' senior DevOps or senior MIS experience in a large education setting. Strong problem-solving, communication, customer service, organisation and mentoring skills. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that ...

Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Degree or relevant Level 3 qualification in Computing, IT or Business Administration. Strong DevOps experience using tools such as Jira … Server, SharePoint and Power Platform. At least 5 years' senior DevOps or senior MIS experience in a large education setting. Strong problem-solving, communication, customer service, organisation and mentoring skills. Benefits Generous annual leave and pension scheme. Professional development opportunities to support continued growth. Inclusive, supportive environment that ...

housing in England. We build and manage homes and provide housing services for nearly 160,000 residents nationwide. Our vision is to deliver great service, provide great homes, to be a great business and to be a great place to work. Because everything we do is about our residents … contract management with external and internal contractor organisations delivering multi discipline projects to achieve value for money and quality. Proven experience of providing excellent customer service, including consulting with residents as part of planned works. Excellent project management skills. Good knowledge of building construction and repair techniques, building ...

someone who thrives in a fast-paced support environment, enjoys solving a wide range of technical issues, and takes pride in delivering excellent customer service. Key Responsibilities Handle incoming technical support incidents, service requests, and change tasks. Manage your personal call queue, ensuring all tickets are progressed … closed within agreed timeframes. Maintain clear, consistent customer communication and provide timely updates. Resolve issues ranging from simple password resets to complex server-related queries. Escalate cases to the 3rd Line Technical Team when required. Work collaboratively within a close-knit, highly skilled team of Engineers. Deliver a high ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...

Infrastructure Team Provide prompt, accurate, and consistent communication to colleagues and clients Deliver day-to-day front-end support, resolving incidents and fulfilling service requests to minimise disruption Investigate, diagnose, and resolve technical issues, escalating where necessary for collaboration Gain an in-depth understanding of client systems and infrastructures … Lead technical installations, implementations, and project delivery across client sites Travel to client locations across the UK (occasional overnight stays required) Mentor and support Service Desk Analysts and Field Technicians, helping develop their technical capabilities Collaborate with third-party vendors for issue resolution Work with the Sales team ...

company-assigned vehicle i.a.w. policy Responding to basic IT support requests via email, ticketing systems, or in person Escalating more complex or unresolved customer issues to the Team Leader, when required At all times providing excellent customer service on client site, following documented procedures and support guidelines … provider- Peta Training & Consultancy Ltd, Cosham, Portsmouth. Successful completion of the apprenticeship may lead to roles such as: Associate IT Technician (SFIA Level 2) Service Desk Analyst Desktop Support Engineer Apprenticeship Standard Information communications technician (level 3) Training Provider PETA LIMITED Working Week Monday to Friday 7.30am to 4.30pm. ...

release processes across complex environments. UK home based Candidates should be eligible for SC clearance At Capita, we live by our values: Customer First, Always; Fearless Innovation; Achieve Together; Everyone is Valued. These guide how we work, collaborate, and deliver exceptional results. What you will … complex technical and deployment issues What we are looking for: Dynamics 365 CRM (Senior-Level Expertise) Extensive experience with Microsoft Dynamics 365 CE (Sales, Customer Service, etc.) Advanced customization and configuration: Entities, forms, views, dashboards Business rules, workflows, business process flows Strong development experience: C# plugins and custom ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

over 30 years - Doherty IT consultancy and managed services provider has supported world-renowned international clients. The business is dedicated to delivering exceptional customer service within the professional and financial services sector, including leading private equity and venture capital firms, as well as several top UK law firms. … across the UK SME market, with a particular focus on organisations operating in highly regulated sectors. These are clients where risk, compliance, security, and service quality are critical. This is a true hunter position. You will be expected to open doors, build relationships, and convert complex, long-cycle managed ...

together to deliver meaningful outcomes at pace. We're scaling automation and AI from proof-of-concept into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that underpin everything from energy trading and risk to field operations … role ensures that platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting, workforce planning and safe, efficient customer service delivery. This role is expected to use automation, data and AI enabled tooling to reduce manual effort, enhance engineering quality, improve cycle ...

standards. You will support continuous improvement across the site through audits, inspections, investigations, and quality documentation, helping to maintain compliance, reduce waste, and ensure customer satisfaction. Responsibilities: Conduct shop floor, line, first piece, and goods-out inspections. Lead housekeeping audits and support sitewide compliance. Handle customer complaints from … Support change control processes and deviations from company procedures. Create, review, and maintain SOPs, work instructions, and quality documentation. Conduct internal audits and host customer and accreditation audits. Support the development of quality standards and process improvements. Required Skills and Experience: Previous experience in a quality role within manufacturing ...

infrastructure queries and issues, ensuring the smooth run of their IT estate. The 1st Line IT Support Analyst will troubleshoot and restore routine technical service and equipment problems by analysing, identifying root cause, diagnosing faults and following established procedures . Visa sponsorship is not offered. Responsibilities Provide 1st line … methodical approach to diagnosing the root cause of unfamiliar issues Individual must possess strong technical aptitude and the desire to acquire knowledge Strong customer service ethos and excellent communication skills Able to work efficiently in a fast-paced environment Excellent time and quality management skills Able to work ...

seeking a Support Engineer to join a well-established enterprise software business with a global customer base, building out a 24x7 follow-the-sun support function for a suite of cloud-hosted enterprise products. This role sits at the intersection of cloud engineering, deep troubleshooting, and direct customer … developer depth, but enough to work alongside devs, write a Lambda, or debug a PowerShell script. You can hold your own on a customer call and explain technical issues clearly under pressure. Ideally, you'll bring: 2–3+ years' hands-on experience managing and supporting AWS environments Strong ...

Illness Discretionary bonus Can opt to join Electric Car Scheme Enhanced Maternity and Paternity Policy Can opt to join Workplace Nursery Scheme Length of service holiday entitlement Job Overview - Application Support Team Lead (Trading, FinTech, Financial Services, FIX Protocol, Linux/Unix, SQL) The primary responsibilities of the Support … phone calls and monitoring help desk systems, dealing with basic issues and escalating other calls to the appropriate person Maintain a high degree of customer service for all support queries Performing troubleshooting and collection of information for effective issue diagnosis and internal escalation Maintain security reference data ...

delivery of military and industrial capability. What's In It For You 26 days holiday per year (excluding UK bank holidays), rising with long service All IT equipment necessary for your role and support for office equipment in your home is provided Life Assurance Free access to learning … Recognition Reward Scheme Travel across the UK with regular overnight stays Requirements Essential A proven record of developing client relationships, maintaining high levels of customer service and delivering excellent quality training to customers Sound experience in undertaking a training needs analysis and designing/developing suitable training material ...

Azure AD & Intune SCCM imaging & deployments Enterprise x64 hardware support Laptop/Desktop builds & troubleshooting IT ticketing systems AV/meeting room support Excellent customer service skills Experience Needed: 1st/2nd Line Support experience High-volume support environments Hardware diagnostics, BIOS, drivers & device repairs Onboarding/offboarding ...