651 to 675 of 1,090 Customer Service Jobs in the UK

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs ...

Development Centre Delivery Lead to shape and lead our Contact Centre learning offer from new starter induction through to ongoing technical, behavioural and service excellence development. This is a role where your work will directly shape colleague capability, improve member experience and support operational performance across our Contact Centre. … Centre curriculum, from induction and new starters through to ongoing technical and behavioural development, creating structured learning pathways that drive measurable improvements in quality, customer experience and performance. Working independently and as part of the MS Development Team, the role ensures the design and delivery of high-quality, engaging ...

Quality Assurance Assistant: The Quality Assurance Assistant will act as a key support function between the QA team, Technical team, Production and Customer-facing departments within a fast-paced food manufacturing environment. This is a varied role with roughly 40% of time spent in the factory and 60% office … based, supporting with customer complaints, quality investigations, reporting, audits, technical administration and retailer compliance activities. You will work closely with QA, Technical and Production teams to ensure food safety, quality standards and customer requirements are maintained across the site. Sector - Factory Maintenance Non-Negotiable Requirements of the Quality ...

growing technology solutions provider delivering managed IT services, cloud, infrastructure, networking, and professional services to schools across the UK. With a strong reputation for customer service and technical expertise, the business acts as a trusted technology partner to a number of Primary and Secondary Schools, supporting both teaching … school environment. You'll be responsible for providing onsite technical support, managing escalations, supporting projects, and ensuring schools receive a high level of service across their IT infrastructure. Why apply: School-focused role: Become a trusted IT resource supporting Primary and Secondary Schools Varied technical exposure: Work across Microsoft ...

This is a hands-on role focused on resolving complex issues, maintaining system performance, and contributing to continuous improvement within a 24/7 service environment. You will be an experienced third line engineer who thrives on solving complex technical problems. You take ownership of escalations, work confidently across …/or Bash scripting Familiarity with API management tools Strong understanding of ITIL frameworks Proven troubleshooting and problem-solving skills Excellent communication and customer service skills Ability to work independently and manage multiple priorities Full UK driving licence Desirable: Experience with Technology Enabled Care Services (TECS) or SmartTEC ...

site and remotely, ensuring the smooth operation of IT systems for our clients. You will act as a key escalation point for other service desk engineers, providing advanced troubleshooting and resolution for complex technical issues. Your role will involve working closely with clients to understand their technical needs, diagnosing … problems, and implementing solutions to enhance the overall IT environment. Key Responsibilities Address technical queries promptly and efficiently, prioritising them to meet KPIs and customer service expectations Providing timely updates to clients Diagnose and resolve technical issues and provide technical assistance on client sites Completing proactive maintenance onsite ...

Service Manager The Role This is an opportunity for you to join us as a Service Manager, becoming part of an established service management team responsible for the day-to-day operation of our business-as-usual support services. This role includes line management responsibilities, supporting … developing a team of Support Desk Engineers to ensure daily operations run effectively and smoothly. As a Service Manager, you will be helping maintain our key performance indicators, service levels, and promote excellent customer service. You will produce and analyse customer reports, ensuring data is clear ...

with shared mailboxes, distribution lists and mailbox permissions Excellent organisational skills and attention to detail Ability to manage multiple priorities effectively Strong communication and customer service skills Desirable Experience with Microsoft Dynamics 365 Business Central Previous involvement in IT project work Experience supporting users within a multi-site … environment Understanding of retail or customer-focused business operations What We're Looking For: We're looking for someone who can hit the ground running and quickly become a valuable member of the team. The successful candidate will be: Proactive and self-motivated Highly organised and detail-oriented Comfortable ...

Line IT Support Technician, you will provide technical support to internal users, ensuring prompt resolution of incidents and requests while delivering exceptional customer service in line with ASSA ABLOY’s standards. Role Act as the first point of contact for logs raised via Service Now, ensuring tickets … ensuring users across all locations receive consistent and timely technical assistance. Deliver dedicated technical support to executives and directors, providing a high level of service, discretion, and rapid response to minimise disruption to business operations. Coordinate new starter IT setup, including preparing laptops, mobile devices, and account access ahead ...

delivering forward-thinking solutions that enhance both aviation safety and efficiency. Headquartered in the Dorset area their commitment to innovation, advanced technology, and exceptional customer service drives to constantly push the limits of aviation training and simulation. Systems Engineer This vital role involves providing requirements analysis and systems … engineering support across various functions, including product development, sales and marketing, and customer support. The ideal candidate will possess the ability to juggle diverse tasks, adapt to rapidly shifting priorities, and serve as a key point of contact for customers. Key Responsibilities Gather and analyse customer requirements ...

services. Working within a 24/7 Network Operations Centre, you'll investigate faults, restore services, coordinate with internal teams and customers, and ensure service availability across UK and global satellite networks. Key Responsibilities 24/7 monitoring and incident management of SATCOM platforms and managed services First-line … fault diagnosis and resolution Incident reporting and customer communications Support disaster recovery and service restoration activities Monitor network performance and escalate issues where required Process customer service requests and bookings Liaise with internal engineering teams and external partners Support the operation of Earth Station equipment ...

like-minded tech people. Should you choose to accept, your responsibilities will encompass: Sales (50%) Consult with Purchasing Team to provide quotations for service within the product/services and price ranges defined by the business. Production of contracts for services including liaison with legal functions where required Identify … assigned clients Operate as the lead point of contact for any and all matters specific to your customers Build and maintain strong, long-lasting customer relationships with multiple client stakeholders Hold regular reviews with clients in accordance with Account Management Procedure, including on-site days/visits where necessary ...

retail, venue hire, events, courses, partnerships, and café franchise. Optimise the profitability of existing revenue streams by enhancing efficiency, refining pricing strategies, and elevating customer experience. Adopt data-driven approaches to commercial decision-making, utilising analytics to identify trends, monitor performance and identify growth opportunities Establish robust financial monitoring … drive online sales and engagement Explore emerging technologies and trends that could create new commercial opportunities Ensure seamless integration between physical and digital customer experiences Use digital tools and analytics to better understand customer behaviour and preferences Partnership & Relationship Development Identify and secure high-value corporate partners ...

specialist educational technology, making it an excellent opportunity to continue developing your career in IT. You'll provide first-line technical support, manage service desk tickets, install and configure hardware, support classroom technology and assist with maintaining the school's IT infrastructure. You'll also play a key role … positively impact the lives of young people every day. The Role *Provide first-line IT support to staff and students *Manage and respond to service desk tickets *Install, configure and maintain desktops, laptops, tablets and peripherals *Support Microsoft 365, Entra ID and Active Directory user administration *Maintain IT assets ...

role is ideal for an individual with strong insolvency knowledge and hands-on experience of Turnkey IPS , who enjoys supporting clients and delivering exceptional customer service. The successful candidate will play a key role in providing expert support and guidance to clients, ensuring they maximise the benefits … software and receive a first-class customer experience. Key Responsibilities Act as the primary point of contact for clients seeking support, guidance, and advice on insolvency software products. Accurately document and manage support issues within the internal case management system. Provide expert guidance on the use and application ...

create and implement new features to be used within the system Monitor incoming errors and ensure these are investigated and resolved within the agreed customer Service Level Agreement (SLA) Carry out thorough testing to ensure a Right First Time result is achieved Monitor and manage error logs, backups … effective manner with all customers to ensure that they are kept informed of updates/progress Take incoming calls and deal with customer queries on a daily basis when required Understand and manage customer queries. Implement resolutions to these or ensure the responsible party is made aware ...

Summary of Role We are looking for a highly experienced and competent Security Systems Service Engineer. You will be servicing security systems i.e. Intruder Alarms, CCTV & Access Control Systems to the relevant industry standards, using your exceptional technical industry knowledge. Ideally you will have experience of/… annual maintenance including reactive response. Managing your own time to ensure jobs are prioritised correctly. Correctly complete work reports and client recommendations. Provide excellent customer service with internal and external customers, establishing and maintaining effective relationships with customers. What we will need from you Experience within Electronic Security ...

they are seeking an experienced commercial leader to join the senior leadership team and take responsibility for driving revenue growth, strengthening network relationships, enhancing customer engagement, and identifying new market opportunities across the UK. This is a rare opportunity to influence strategy at Board level while playing … implementing a UK-wide commercial strategy aligned to the organisation's growth objectives. Driving revenue growth through new business acquisition, strategic partnerships, and customer retention initiatives. Building strong relationships with network members, major customers, shareholders, and key industry stakeholders. Identifying emerging market opportunities, customer requirements, and commercial trends. ...

role will come naturally to an individual who has experience of dealing with testing software products and reporting when it does not meet the customer's needs. With a mix of both manual and automated testing, this role will suit an individual who has tested in both environments … conducted To report where the software does not meet its specification. To prepare and maintain user documentation. Manager or the relevant Project Manager/Customer Service manager To evaluate customer's warranty claims and internally generated software problem reports To prepare data for customers as required ...

Cyber Essentials, GDPR). Assist with site setups, network infrastructure, and mobile phone provisioning. Support core IT systems including Exchange 365, Mimecast, Manage Engine Service Desk Plus, and security tools. Travel to sites (minimum one day per week) to provide and maintain IT services. What We’re Looking … Hands on experience within an IT support/service role working at various sites. Hands on exposure to Exchange 365, Mimecast, Azure would be great Strong working knowledge of MS Office, including Access and SharePoint. A problem-solver with excellent customer service skills. A confident communicator ...

client who service and maintain all facilities within schools mainly in South East London are seeking an experienced Security Systems Engineer with in-depth knowledge in servicing and maintaining, CCTV, Access Control, intruder alarms, fire alarms and automated gates. They require a Security Engineer to deliver high-quality maintenance … minor remedial work, ensuring all systems perform effectively and meet regulatory standards. Working as part of a team, youll be supported by dedicated service administrators and an electrician. Full Time Permanent role Location Orpington Key responsibilities: Deliver planned maintenance and reactive service calls Communicate effectively with Site Managers ...

regulation, pneumatic, and fluid control solutions. Prepare and submit technical and commercial proposals, negotiating terms to close business. Collaborate with internal engineering, applications, and customer service teams to ensure seamless delivery and customer satisfaction. Monitor market trends, competitor activity, and customer needs to feed intelligence back ...

site brands often overlooked by traditional technology providers. Our tailored approach addresses the unique challenges faced by these brands, emphasising exceptional technical support and customer service. This covers GDPR Compliant Guest Wi-Fi, SD WAN Networks, Managed Wi-Fi/LAN Infrastructure, Broadband/Leased Lines, Network Security … Consultancy, and structured cabling. Job Summary The Service Desk Manager will lead and manage the 1st Line Support Team, ensuring the effective and efficient delivery of IT support services to internal and external stakeholders. The role involves overseeing service desk operations, maintaining service levels, and driving continuous ...

England, delivering IT projects from design through to implementation. You will work across infrastructure, networking, hardware, and cloud technologies, whilst also supporting the wider service desk function and contributing to the continued growth of the business. As part of a close-knit team, you will have the opportunity … firewalls (such as WatchGuard or Fortinet), Windows Server, DNS, DHCP, VLANs, and routing is highly desirable. You will be a strong communicator with excellent customer service skills and the confidence to work independently on client sites. A full UK driving licence and willingness to travel across the South ...

issues to the wider IT team where required. Monitor IT systems and proactively identify potential issues. Maintain accurate documentation and asset records. Deliver excellent customer service and technical support to end users. Requirements Previous experience in an ICT Support Technician, IT Support Engineer or Service Desk role. ...