701 to 725 of 2,110 Customer Service Jobs in the UK

BMS Service Engineer - Midlands

Hiring Organisation
Jobleads-UK
Location
Ashby-de-la-Zouch, England, United Kingdom
Position: BMS Service Engineer Location: Midlands Department: Service Employment Type: Full-Time As a BMS Service Engineer, you’ll be the face of Learnd on customer sites in the Bristol area, delivering high-quality building management system (BMS) support, energy-saving solutions, and expert technical care. … Your mission: keep systems running efficiently while providing outstanding customer service and energy advice. Key Responsibilities Perform preventative maintenance, fault diagnostics, and emergency repairs on BMS control systems. Ensure customer satisfaction through excellent communication, ownership of issues, and top-quality work. Promote energy efficiency, advising customers ...

Microsoft 365 Administrator

Hiring Organisation
Profile 29
Location
Loughton, Essex, South East, United Kingdom
Employment Type
Permanent, Work From Home
IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

On-Site Service Desk Engineer

Hiring Organisation
FryerMiles
Location
Orpington, Kent, England, United Kingdom
Employment Type
Full-Time
Salary
£30,000 - £35,000 per annum
site Service Desk Engineer – Orpington - £30,000 to £35,000 per year – On-site FryerMiles are delighted to be working with a leading Managed Service Provider to assist with their recruitment of a Service Desk Engineer to join their team in Orpington. The successful candidate will have … strong technical knowledge, excellent customer service skills, and a proactive approach to IT support. The successful candidate will be responsible for providing on-site technical support, resolving hardware and software issues, maintaining IT infrastructure, and ensuring a high standard of service delivery across customer sites. ...

Senior Trader Voice and Voice Recording Engineer

Hiring Organisation
Jobleads-UK
Location
City Of London, England, United Kingdom
effective support.Identify and manage risks to legacy voice recording systems and ensure there are comprehensive checks in place to prevent any loss of service and align with the Head of Trader Voice to migrate to a strategic platform.Ensure all upgrades and changes to production systems follow the TPICAP process … aspects of the production environment.Work with Head of Trader Voice to provide system monitoring improvements and alerting tools in order to provide proactive & accurate service reporting of the Global Trader Voice estate and to automate the process controls where possible.Complete the transformation from legacy to VFC recording systems ...

Fire and Security Engineer

Hiring Organisation
4way Recruitment
Location
Fenstanton, Cambridgeshire, United Kingdom
Employment Type
Permanent
Salary
GBP 38,000 - 40,000 Annual
Fire and Security Install and Service Engineer, 25 Days Holiday & 1 in 6 Call Out: Location of works: Cambridgeshire and surrounding areas Salary Bracket: Up to £40,000 On target earnings (OTE): Competitive + Call Out & Overtime Industry: Fire & Security Recruitment Partner: 4way Recruitment Ltd - Specialists in finding … right talent across the full spectrum of Fire, Security, Mechanical & Electrical roles since 2015. About Our Customer 4way Recruitment has partnered directly, with an accredited provider to secure a permanent Fire and Security Install and Service Engineer for their team. Salary and Benefits - Fire and Security Install ...

Field Service Engineer

Hiring Organisation
Pangea Recruitment Ltd
Location
United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 Annual
Field Service Engineer (UK ONLY) - Food Equipment Inspection Equipment - Metal Detection, X-Ray, Check-Weighing Systems & Grading Solutions Midlands/E.Mids/S.Yorks/Birmingham/Bristol/Leeds/Manchester £50K Basic Salary + Bonus + Overtime + Car + Pension + Healthcare path for progression - to Senior … MUST HAVE relevant experience or transferable skills from a related sector. Candidates without experience will not be considered Our Client is a technically driven, customer-focused business operating at the forefront of food processing solutions. With a reputation built on technical credibility, strong supplier and customer partnerships, responsive ...

Field Service Engineer

Hiring Organisation
Pangea Recruitment Ltd
Location
East Midlands, United Kingdom
Employment Type
Permanent
Salary
£50000/annum +Bonus +Overtime +Car +Benefits
Field Service Engineer (UK ONLY) - Food Equipment *Inspection Equipment - Metal Detection, X-Ray, Check-Weighing Systems & Grading Solutions Midlands/E.Mids/S.Yorks/Birmingham/Bristol/Leeds/Manchester £50K Basic Salary + Bonus + Overtime + Car + Pension + Healthcare *path for progression - to Senior … MUST HAVE relevant experience or transferable skills from a related sector. Candidates without experience will not be considered** Our Client is a technically driven, customer-focused business operating at the forefront of food processing solutions. With a reputation built on technical credibility, strong supplier and customer partnerships, responsive ...

Customer Care Support

Hiring Organisation
Parkside
Location
Surrey, United Kingdom
Employment Type
Permanent
Salary
GBP 26,500 Annual
client based in Sunbury is looking for Customer Care support for their Helpdesk department Key Responsibilities/Account Abilities: To ensure our Customer Care function provides world class service to all customers and act as a welcoming, professional first contact with the client First point of contact … attendance SLA. Prioritize work in accordance with the contract requirements. Updating Key Account web-portals. Provide prompt and regular updates to customers. Assist with service administration requirements as and where required. Liaise with other departments within the business: Planning Team, Helpdesk/KA/Small works. Knowledge/Skills ...

Dynamics 365 Developer

Hiring Organisation
Nigel Frank International
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£65,000 - £70,000 per annum
approved technical solutions across development, testing, and live environments. Design, build, customise, and deploy solutions within Microsoft Dynamics 365 applications, including areas such as Customer Engagement, Sales, Customer Service, Field Service, Finance, and Operations. Develop and configure Dynamics 365 components, including entities, forms, views, workflows, business … technologies relevant to Dynamics 365 development. Skills and Experience Essential: Proven experience developing solutions within Microsoft Dynamics 365 environments. Strong knowledge of Dynamics 365 Customer Engagement and/or Finance & Operations modules. Experience with C#, JavaScript, TypeScript, Power Apps, Power Automate, and Dynamics 365 plugin development. Experience working with ...

Service Delivery Manager

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
only surpassed by our commitment to empowering our employees around the world . The Opportunity ECI has an exciting opportunity for an experienced, Service Delivery Manager to join our London team. In this high profile customer facing role within Customer Services, responsible for managing all aspects … relationship between the company and contracted customers. As a single point of accountability the Service Delivery Manager owns and manages all customer related issues, changes, incidents and escalations through to resolution while ensuring a high standard of Customer Satisfaction is maintained at all times. This ...

Microsoft 365 Administrator

Hiring Organisation
Profile 29
Location
Loughton, Essex, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
IG10 3TQ. Company Established in 2009 and regulated by the FCA, this multi-award-winning finance & credit company has a proven track record for customer and employee satisfaction. With a Trustpilot rating of 4.8/5 and over 33,500 combined online reviews, they pride themselves on their customer service and their duty as a responsible lender. What are they looking for? Their IT Department provides support for all internal IT systems, services, hardware and software. In this role you will be responsible for the IT infrastructure both hardware, software on client and server equipment and ensuring ...

Remote Service Engineer – Bracknell Office based

Hiring Organisation
Reliance High Tech
Location
RG12, Bracknell, Bracknell Forest, Berkshire, United Kingdom
Employment Type
Permanent
Salary
£32000 - £37000/annum Pension, Healthcare, Bonus Scheme
expertise. Unique in the industry, Reliance High-Tech/Reliance Protect combines the capability and footprint of a large organisation, with the agility and customer focus of an independent business. We operate at the top end, for the most discerning clients, in the most demanding and complex environments with … highest stakes, and always with integrity and customer focus A 1st Line Service Desk Analyst acts as the Single Point of Contact (SPOC) for all Incidents, Service Requests, and Events relating to electronic security systems. Operating within Service Desk framework, the role ensures issues are logged ...

ServiceNow Architect, Telco Consulting

Hiring Organisation
Jobleads-UK
Location
City of Westminster, England, United Kingdom
requires a combination of technical expertise, solution design skills, and telco domain knowledge to build scalable, high-quality ServiceNow solutions that support complex telco service management and operations landscapes. Key Responsibilities Solution Design & Architecture Lead end-to-end design and configuration of ServiceNow solutions for telco processes. Align solution … architecture with CSDM 4.0+, CMDB best practices, and enterprise data models. Design telecom-specific data models, service models, CI classes, and relationships using TNI (Telco Network Inventory) and extended CMDB classes. Create high-level and low-level design documents, process flows, and integration blueprints. Hands-on ServiceNow Configuration & Development ...

Microsoft Dynamics 365 Solutions Architect

Hiring Organisation
Practicus
Location
United Kingdom
align cross-domain data, AI, and integration strategies. Technical & Systems Landscape 💻 Core Platform: Dynamics 365 Finance & Supply Chain Management (primary ERP focus) alongside Customer Engagement (Sales, Customer Service, Field Service) touchpoints. Middleware & Integration: Flowgear orchestrating enterprise integrations alongside Azure Integration Services and Dataverse. Data & Analytics: Microsoft ...

Service Desk Team Leader

Hiring Organisation
Identify Solutions
Location
London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £50000/annum Benefits
Service Desk Team Leader Up to £50,000 per annum + benefits London (Farringdon/Chancery Lane) Hybrid (3 Days Office/2 Days Home) We're looking for a hands-on Service Desk Team Leader to join a growing MSP, leading and developing a team of Service Desk Engineers while remaining close to the technology and supporting escalations when required. Working alongside the Service Desk Manager and another Team Leader, you'll help drive service performance, mentor engineers and ensure customers receive an exceptional support experience. Key Responsibilities Lead, coach and develop a team ...

IT Support Engineer

Hiring Organisation
vertex-it-solutions
Location
York, North Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£29,500 per annum
recruiting on behalf of a leading Managed Service Provider (MSP), delivering IT services into a government department. This is an excellent opportunity to join a professional IT team supporting a secure, enterprise-scale environment where you'll play a key role in delivering high-quality deskside support … users. As a Deskside Technician, you will act as the escalation point for technical issues that cannot be resolved by the 1st Line Service Desk. You'll provide hands-on technical support, take ownership of incidents through to resolution and deliver an exceptional customer experience. Key Responsibilities • Provide ...

IT Service Desk Team Leader

Hiring Organisation
Randstad Delivery (GBS)
Location
Fareham, Hampshire, England, United Kingdom
Employment Type
Contractor
Contract Rate
£40,000 per annum
Service Desk Team Leader Location: Fareham Contract length: Up to 6 months Pay rate: £40,000 per annum equivalent Role Purpose The IT Service Desk Team Leader is responsible for overseeing the day-to-day operations of the support team. This role ensures that high-quality technical assistance … provided to all users while maintaining agreed service levels. You will balance "hands-on" technical escalation with "hands-off" people management, driving continuous improvement across the service desk. Key Responsibilities Team Supervision: Lead a team of Service Desk Analysts, managing rotas, conducting 1-to-1s, and overseeing ...

Customer Success Manager - UK

Hiring Organisation
Masabi
Location
United Kingdom
Employment Type
Full Time
Salary
1000 GBP Annually
taking the direct route or trying a new path, we'll support you no matter what. The Role_//As a Customer Success Manager, you'll look after your own portfolio of transport operators and authorities across the UK, and you'll be the person they come to. … right people across the business, and guide customers through change as their needs shift. You'll join a small, close UK team of customer success managers who know their accounts inside out. It's a hands-on role with real ownership from the start, and a proper runway ...

Lease Manager, Legal Leasing, EMEA

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
Vantage is seeking a highly organized, detail-oriented Lease Manager, EMEA, to join the Legal Leasing team and support the full lifecycle governance of customer lease transactions across the EMEA portfolio.This role will support enterprise lease negotiations in accordance with pre-established Legal playbook positions; assist with simple enterprise … hyperscale lease amendments, project notices, and other customer-related documentation; coordinate approvals and execution readiness; and ensure that executed leases and related documents are accurately abstracted, filed, tracked, interpreted, and operationalized across the business.The role will also own, from a Legal perspective, the EMEA lease abstraction process ...

Director of Engineering & Technology

Hiring Organisation
Jobleads-UK
Location
Greater London, England, United Kingdom
technology, systems and integrations that support EF English Live’s commercial operations, including e‐commerce, Salesforce and sales technology, marketing and omnichannel platforms, customer‐facing business systems, and the integration and configuration of the Efekta platform for our customers. Product ownership remains with the business and relevant product teams. … commercial plan, and understood across the SLT and key teams. A functioning e‐commerce capability live in priority markets, integrated with Salesforce, payments and customer operations, while preserving telesales performance. AI‐enabled capabilities deployed across key customer, commercial and operational journeys, delivering measurable improvements in conversion, revenue ...

Service Engineer

Hiring Organisation
SER Limited
Location
Birmingham, West Midlands (County), United Kingdom
Employment Type
Permanent
Salary
£47000/annum Plus OT
Service Engineer (Mechanical/Electrical/Mechatronics) Location: Midlands, UK (Field-Based) Salary: £45,000–£47,000 + Door-to-Door Overtime + Company Vehicle OTE: £65,000+ (based on 50–55 hour weeks) Are you an experienced Field Service Engineer with a background in automated machinery … enjoy fault finding, travelling across the UK and working on a variety of mechanical and electrical systems? We are seeking a Service Engineer to join a leading manufacturer of palletising, bagging and packaging equipment. Based in the Midlands, you'll travel throughout the UK carrying out installation support, servicing ...

Client Service Coordinator

Hiring Organisation
Exponential-e
Location
Bridgend, Mid Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
contact for Ambulance Trusts (with any ARP related IT issues) and other Exponential-e customers Responsible for managing and owning support tickets and driving customer issues through to resolution either internally or via suppliers Proactively monitor systems and suppliers for any potential issues Key responsibilities for this job: Understand … support model of ARP and the responsibility of each supplier Log and accurately assign incidents and service requests to resolver groups or suppliers within agreed SLAs Acknowledge and escalate incidents and requests received via the portal, email (or other means apart from phone) to resolver groups or suppliers within ...

Service Desk Support Engineer

Hiring Organisation
Bulb Resourcing
Location
Swindon, Wiltshire, South West, United Kingdom
Employment Type
Permanent
Salary
£30,000
security-focused IT services organisation dedicated to providing robust infrastructure and technical support solutions across the UK. Known for maintaining exceptional operational standards and customer satisfaction, they offer an environment that values continuous learning, professional development, and adherence to industry best practices. Key Responsibilities Act as the primary point … resolve issues across operating systems, applications, hardware, and networks. Document all support tickets with high accuracy, contributing to knowledge base articles and self-service guides. Prioritise, escalate, and collaborate on complex issues with higher-tier IT teams to maintain SLA targets. Monitor system alerts and perform routine operational checks ...

1st Line Service Desk Analyst

Hiring Organisation
Fawkes & Reece London
Location
City, London, United Kingdom
Employment Type
Permanent
Salary
GBP 22,000 - 26,000 Annual
Line Service Desk Analyst Role Full-time, permanent role Location: 5 days in Canary Wharf Need to have construction experience Main Responsibilities Field incoming service desk incidents and requests: Act as a contact for the internal customers receiving IT incidents and requests through calls, emails, portal and walk … Receive, log, and manage incidents and requests within the IT Service Management platform Assist maintenance of our asset management database, tracking changes accordingly Provide a high-level of customer service and adhere to service management principles and processes (ITIL) Resolve IT service desk requests ...

Customer Care Executive – HVAC | Global FM Business | London

Hiring Organisation
Hawke Search
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£35,000 - £36,000 per annum
Join a global facilities management leader supporting major commercial clients across a high-performing technical environment. We’re looking for a customer-focused professional with proven HVAC sector experience to become a key link between customers, engineers and operational teams. You’ll manage service requests, coordinate engineers, resolve … customer queries, track jobs and ensure excellent service levels from initial request through to resolution. We’re looking for: • HVAC/building services experience – essential • Customer service, helpdesk or service coordination experience • Experience working with engineers or technical teams • Strong communication and relationship-building skills ...