851 to 875 of 970 ITIL Jobs in the UK excluding London

diagnostic skills. Good knowledge of Windows 11, Microsoft 365, computer hardware, and basic networking. Experience using Service Desk/ticketing systems and working within ITIL-based environments. Strong communication and customer service skills. Ability to work independently across multiple locations. Full UK driving licence and willingness to travel. Desirable Experience … warehouse, or operational technology environments. Exposure to SAP, warehouse scanning devices, industrial printers, or mobile computing equipment. Relevant IT qualifications or certifications (Microsoft, CompTIA, ITIL, etc.). Ideal for: An IT Support Engineer looking for a varied hands-on role supporting both office users and operational technology in a manufacturing ...

etc.) CI/CD pipelines and DevOps practices Strong understanding of: Networking, identity (Entra ID), and security in cloud environments Experience working in: ITIL-aligned service organisations Experience with FinOps and cost optimisation practices Exposure to multi-entity/shared service models Experience supporting data platforms and analytics workloads Qualifications … Azure certifications (e.g. AZ-104, AZ-305 or equivalent) ITIL v4 Foundation (or working towards) Behavioural Expectations (Aligned to FO Digital Values & Model) One Service Mindset Think beyond tower boundaries and optimise for end-to-end service outcomes Ownership & Accountability Take ownership of platform quality, standards, and outcomes Simplicity & Standardisation ...

standards, and stakeholder communication across IT and business functionsQualifications & Key RequirementsBachelor's degree in Technology, Engineering, Management, or related field (Master's degree preferred)ITIL certification (Foundation/Intermediate/Expert) preferred12+ years of experience in application support, IT service management, or IT operations leadership rolesStrong expertise in ITIL frameworks ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

Introduction, Service Transition, Service Design or Service Management leadership, including managing teams within a service management or project delivery environment. A strong understanding of ITIL principles and service lifecycle management, with proven experience of operational readiness, Acceptance into Service and transition governance. The ability to manage risks, dependencies, resources … stakeholder management skills, with the ability to influence senior stakeholders and translate complex technical and operational considerations into clear business outcomes and recommendations. An ITIL 4 Managing Professional qualification, or equivalent, alongside practical experience of ServiceNow and related service management tools. Additional certifications such as SIAM or COBIT would ...

ServiceNow. Provide hands-and-eyes support for infrastructure teams, projects and third-party suppliers. Escalate complex network, infrastructure, application and security issues appropriately. Follow ITIL, security, change-control and site safety procedures. What We're Looking For Experience in IT Support, IT Proximity, Field Engineering or Site Support. Strong hardware … ServiceNow is advantageous. Strong communication, organisation and customer-service skills. Full UK driving licence and access to a vehicle. Desirable IT, Microsoft, CompTIA or ITIL qualification/certification. Experience with SAP/RF devices, warehouse scanners, industrial printers, touchscreens or vehicle-mounted equipment. Experience supporting industrial/operational IT environments. ...

/Records and fee earner teams. Ability to manage multiple concurrent tickets and projects while maintaining accuracy and attention to detail. Ability to follow ITIL-aligned processes for incident, request, problem and change management. Strong customer service focus, with a proactive and collaborative approach to problem-solving. Desirable Direct experience … firm or intellectual property practice. SQL or basic database querying skills for data investigation and reporting. Power Platform (Power Automate, Power BI) experience ITIL Foundation qualification. The Company Potter Clarkson LLP is one of the leading pan-European Intellectual Property law firms, with seven offices across the UK, Denmark, Sweden ...

Essential Relevant IT qualification (e.g. CompTIA A+, Microsoft certification) or equivalent practical experience Degree in an IT-related subject or equivalent demonstrable experience Desirable ITIL Foundation certification Experience Essential Experience providing 1st and 2nd line IT support within a service environment Experience supporting/troubleshooting desktop hardware, software, and networked … basic networking concepts (e.g. TCP/IP, Wi-Fi, LAN) Understanding of Information Governance, data protection, and IT security principles Desirable Knowledge of ITIL principles and best practice Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such ...

Deskside Support, Desktop Support or IT Support position. Strong troubleshooting and problem-solving skills. Excellent communication and customer service skills. Experience working within an ITIL-based support environment. Experience supporting Microsoft Windows and Microsoft 365 environments. The ability to prioritise workloads and manage multiple support requests effectively. A professional, organised … customer-focused approach. Desirable Qualifications ITIL Foundation. CompTIA A+. Microsoft Windows and Microsoft 365 certifications. What's on Offer? Salary up to £35,000. Opportunity to work in a dynamic technical support environment. Exposure to a broad range of technologies and infrastructure. Training and development opportunities. Supportive team culture with ...

asset registers or compliance documentation within a structured environment. Experience coordinating equipment orders, installations, suppliers or service delivery activities across multiple stakeholders. Knowledge of ITIL or a similar ITservice management framework. More about you You're highly organised and able to manage multiple priorities while maintaining excellent attention to detail. … administrative, coordination or telecommunications-focused environment and be confident managing billing information, records and service requests. Knowledge of IT service management principles, such as ITIL, would be beneficial. Most importantly, you'll take ownership of your work, enjoy solving problems and be committed to delivering a great experience for colleagues ...

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detailed knowledge of the Trust applications which are supported by the Ordercomms Support team. Implement, adjust and adhere to IT Service Management (ITSM) e.g. ITIL based practices specifically in the areas of incident, problem, release and change management. About us The Princess Alexandra Hospital NHS Trust (PAHT) is proud … signed off, prior to application in the live environment. Person Specification Qualifications Essential Post graduate degree or equivalent NHS, Training and Testing Experience Desirable ITIL V3 Foundation IT or professional clinical qualification desired Experience Essential Experience with using ICE ordercomms Experience of providing application support in an NHS Acute environment ...

IT Global Consulting Limited - Seeking an experienced and highly motivated ‘QA & Automation Test Engineer’ who is responsible for the Testing, maintenance, and ongoing support for the platform and acting as the internal focal point for ...

Release and Change Manager Release and Change Manager - Agile Environment, Scrum, ITIL, Stakeholder Management, Azure Platform, ITSM Tools, ADO - Hybrid (Birmingham) - £55-60k + bens A Release and Change Manager is urgently required by this UK market leader. The role carries full responsibility for the management … Microsoft development environment including knowledge of Development and DevOps teams and associated technologies (ADO, Azure tools, SQL Server, .Net, C#, React, JavaScript etc) - ITIL accreditation and a good knowledge of ITSM tools A key part of the role involves working on a programme of incremental delivery to provide change ...

Travel to other UK SDG sites occasionally when required. Skills & Experience: A minimum of 3 years' experience working in IT support, ideally in an ITIL environment. Full UK Driving Licence. Hands-on experience with Microsoft 365 administration, including Exchange Online, Teams, SharePoint/OneDrive and licence management. Experience with Microsoft … record keeping. Self-motivated and able to work independently on site, while collaborating effectively with an IT team based across multiple locations. Qualifications: ITIL Foundation (Desirable). CompTIA A+ or equivalent (Desirable). Azure Fundamentals - AZ-900 (Desirable). #J-18808-Ljbffr ...

Practice Group/Department: IT Regional - Project & Program Management - London Job Description Norton Rose Fulbright is a global law firm with more than 3,000 lawyers advising clients across locations in the United States, Europe ...

work independently. A proactive, flexible and solution-focused approach. Full UK/EU driving licence and willingness to travel between sites. Desirable Skills ITIL 4 Foundation certification or knowledge of ITIL practices. Experience with Sophos, Mimecast, PDQ, Logitech and PowerShell. Familiarity with service desk ticketing systems such as ManageEngine ServiceDesk … work independently. A proactive, flexible and solution-focused approach. Full UK/EU driving licence and willingness to travel between sites. Desirable Skills ITIL 4 Foundation certification or knowledge of ITIL practices. Experience with Sophos, Mimecast, PDQ, Logitech and PowerShell. Familiarity with service desk ticketing systems such as ManageEngine ServiceDesk ...

environments Proven expertise in the design, construction, and management of storage and backup systems Hands-on experience applying the Information Technology Infrastructure Library (ITIL) framework effectively Practical application of Capacity Management, Backup (Disaster Recovery), Business Continuity, and Performance Management Strong understanding of network protocols and topologies Extensive customer-facing experience … Methodical and positive approach to problem-solving Experience working effectively as part of a highly productive small to medium-sized team in an Infrastructure/Application ITIL/DevSecOps-based support environment Background in managing business-critical real-time systems, ensuring high levels of availability through direct actions Commitment ...

expertise across Microsoft 365, Entra ID, Active Directory, Teams and Endpoint Management Experience with workplace technologies, collaboration platforms and unified communications Experience operating within ITIL service management environments Desirable: Microsoft certifications ITIL qualification Experience with Microsoft Copilot, automation and PowerShell Experience designing enterprise-scale infrastructure solutions ...

channels. You will manage and mentor our Service Desk team, ensuring team success, SLA adherence, and customer satisfaction. Drive continuous improvement by implementing ITIL best practices and leveraging customer feedback to enhance our services. Your leadership will be pivotal in shaping a responsive, efficient, and customer-centric support environment. Responsibilities … well, and stay focused on the customer. Keep our incident and problem management processes running smoothly and look for ways to improve them. Use ITIL best practices (ITIL 4 preferred) to make sure everything we do is consistent and efficient. Solve problems, streamline workflows, and make support better for both ...

will lead and manage the IT Service Management (ITSM) Service Desk operation, ensuring the delivery of high-quality IT support services aligned with ITIL best practices. Drive exceptional customer experience while maintaining Service Level Agreement (SLA) compliance and fostering a culture of continual service improvement. Act as the single point … relevant to Service Desk tooling and services. Ensure Business Continuity and Disaster Recovery plans are in place and tested for the Service Desk function. ITIL Best Practice Ensure Service Desk operations are aligned with ITIL 4 frameworks, specifically Incident Management, Request Fulfilment, Knowledge Management, Problem Management, and Service Request Management. ...

Service Management Analyst to join the Digital Sensitivity Review (DSR) Service Support team. You’ll deputise for the IT Service Manager and ensure effective ITIL processes, incident handling, data analysis, and reporting to internal and external stakeholders. The role requires UKSV SC clearance eligibility, ITIL v4 Foundation, and experience with ...