176 to 200 of 445 ITSM Jobs in England

term customer relationships ✅ Is highly organised, commercially aware and comfortable managing multiple priorities in a fast-paced environment ✅ Has experience using CRM and IT Service Management tools such as ServiceNow, Zoho or similar platforms Why Consider This Opportunity? 🚀 Join a growing technology organisation with ambitious expansion plans 🤝 Build long-term ...

budgets and strategic vendor relationships. Desirable Experience Pharmaceutical, biotechnology or medical device manufacturing. Manufacturing Systems, MES, LIMS, ERP or Operational Technology (OT). IT Service Management and Business Continuity Planning. ITIL, PRINCE2, PMP, Agile or similar professional certifications. Why Join? Influence technology strategy at both site and regional level while ...

software Help maintain audio-visual equipment and classroom technology Support systems including telephony, visitor management and CCTV Keep accurate records using our IT service management system Travel between our local schools to provide on-site technical support Deliver excellent customer service to colleagues across our schools What we're looking ...

principles. Excellent communication skills with the ability to engage confidently at both technical and senior stakeholder level. Experience of using ServiceNow or another enterprise ITSM platform. A calm, organised approach with excellent decision-making skills. Flexibility to support an operational shift or on-call rota where required. What ...

incident management and problem resolution experience Database configuration, database administration or SQL knowledge Knowledge of IT networks, telecommunications or hardware support Understanding of IT Service Management, configuration management and knowledge management Strong communication, prioritisation and stakeholder management skills ITIL Foundation v4 or above is highly desirable. Programming, hardware installation, telecommunications ...

verbal and written communication skills - Essential Willingness to participate and lead project meetings with the customer on request - Essential Sound technical knowledge across the ITSM tools, applications including MS Office, Skype for business, etc. Knowledge on Scripting will be an added advantage. ...

mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure ...

mentor, implementing quality standards such as code and architectural reviews Minimum of 5+ ServiceNow CIS certifications Experience across 3 product lines outside of ITSM (e.g. ITOM, ITAM, HAM/SAM, SPM, HR, CSM, etc.) Advanced scripting and integration skills JavaScript, SQL, API Web Services Experience integrating ServiceNow with cloud infrastructure ...

expertise in finance practice management systems (FPMS). Advanced SQL proficiency, as well as the ability to run queries unsupervised. Experience working within structured ITSM frameworks, such as ITIL. Experience within a large, global law firm or other professional services environment. Familiarity with core finance processes (general ledger, accounts payable ...

experience as BA with demonstrable knowledge of cybersecurity governance, third-party risk, vendor risk management, or IT audit. Firsthand experience with ServiceNow (workflow/ITSM), Third Party Risk Management Toolsets (e.g. ServiceNow or SureCloud TPRM), PowerBI (data visualization), and BitSight (third-party risk management). Knowledge of emerging technology related ...

improvement including those involving AI What we are looking for Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement ...

improvement including those involving AI What we are looking for Proven leadership experience across software or application support teams Strong understanding of IT service management principles Experience managing complex incidents and customer environments Confidence working with data, KPIs, and service reporting Excellent communication and stakeholder management skills A continuous improvement ...

retail technology landscape.The successful candidate will bring a strong background in Retail Systems, particularly POS and associated technologies, alongside deep knowledge of IT service management disciplines including incident, request, problem and change management.You will lead a team of specialist engineers, act as the primary escalation point for service-impacting issues ...

retail technology landscape. The successful candidate will bring a strong background in Retail Systems, particularly POS and associated technologies, alongside deep knowledge of IT service management disciplines including incident, request, problem and change management. You will lead a team of specialist engineers, act as the primary escalation point for service ...

production, maximising the value and adoption of data‐driven decision making across the business. Own service performance and continuous improvement, ensuring robust IT Service Management, regulatory compliance, model risk management, ethical AI standards and ongoing enhancements to user experience, efficiency, scalability and cost of operation. Define and deliver ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience exceeding sales targets Experience leading a virtual or matrixed ...

opportunity to broaden your technical knowledge. What you'll be doing Supporting Microsoft Windows and Microsoft 365. Working within a ticketing or IT service management system. Troubleshooting first-line technical issues. Communicating confidently with customers over the phone and by email. Managing multiple priorities while remaining organised and calm. Experience ...

Payments Services management and any escalations Active involvement and ownership of support activities covering stability, efficiency and improvement initiatives Lead and Manage regional IT Service Management teams and liaise closely with Regional Payments Operations teams for effective service management Drive automated security patching across the GPS estate. Help prioritise ...

experience in IT asset management, inventory control, or a closely related field. Demonstrated proficiency with inventory management systems (e.g., ServiceNow, Snipe-IT, or similar ITSM/ITAM platforms). Strong understanding of IT hardware and peripherals, including desktops, laptops, monitors, docking stations, keyboards, and related accessories. Experience conducting cycle counts ...

Birmingham offices on a hybrid basis. Cyber Security Specialist: Duties Adequate Implementation of security controls - XDR Escalation pint for security tickets raised in ITSM and Incident Management Portals Implementation/Operation of InfoSec processes, Threat Hunting, detection, monitoring and incident response Delivery of cyber security projects, implementation of new cyber ...

demand status and backlog. Knowledge and Skills Strong senior‐level business engagement and stakeholder partnership capabilities. Deep understanding of enterprise technology operations, cyber security, ITSM, and system lifecycle practices. Proven people leadership experience building and sustaining high‐performing teams. Program, portfolio, demand, and financial management expertise. Excellent analytical, problem‐solving ...

implementing ServiceNow solutions across multiple data centres and public cloud platforms. SME in multiple areas of the ServiceNow core platform modules or the IT Service Management modules Functional experience in ServiceNow platform security, Integration frameworks, technologies and best practice. Strong influencing and communication skills when presenting to technical governance forums. ...

onboarding activities for Servers, databases, applications, cloud platforms, and privileged accounts across enterprise environments. * Develop and maintain CyberArk integrations with identity providers, SIEM platforms, ITSM tools, cloud services, and enterprise applications. * Provide technical leadership and architectural guidance for PAM projects, upgrades, migrations, and transformation initiatives. * Collaborate with security, infrastructure, DevOps ...

strong ServiceNow expertise with excellent communication and stakeholder management skills. You'll ideally have: Extensive experience working with the ServiceNow platform. Strong knowledge of ITSM and HR Service Delivery. Experience working with enterprise customers and senior stakeholders. Excellent customer-facing and relationship management skills. The confidence to lead technical discussions ...

success while identifying opportunities to expand ServiceNow capabilities. Champion AI-driven innovation across the ServiceNow platform. Key Requirements Strong ServiceNow development experience. Expertise in ITSM and HR Service Delivery (HRSD) . Excellent stakeholder management and communication skills. Experience working with enterprise clients and leading technical discussions. Exposure to solution design ...