176 to 200 of 301 ITSM Jobs in England

integrations. Collaborate with stakeholders and technical teams to translate business requirements into scalable technical designs. Oversee the configuration and customisation of ServiceNow modules, including ITSM, ITOM and HRSD. Ensure architectural consistency and best practice across ServiceNow platforms. Provide technical leadership and mentoring to development teams. Keep abreast of ServiceNow releases ...

Clearance: Active SC Clearance required Technology & Risk Recruitment are supporting a major UK Government greenfield ServiceNow programme and are building out a high-performing ITSM delivery team click apply for full job details ...

Clearance: Active SC Clearance required Technology & Risk Recruitment are supporting a major UK Government greenfield ServiceNow programme and are building out a high-performing ITSM delivery team. This is a rare opportunity to be invo... WKCL1_UKTJ ...

operate independently in a fast-paced, audit-driven setting Confident stakeholder engagement and ability to drive audit outcomes Nice to Have Familiarity with ITSM/ITIL frameworks Experience in regulated or critical infrastructure environments Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation ...

Head of IT Service Management £600 day rate (Inside IR35), Hybrid Working Parity is delighted to partner with our client; a public sector organisation, who are looking to recruit an experienced to lead and shape the strategic direction of IT Service Management across a complex and high-profile environment. … IT service environments. Key Responsibilities Lead and develop a Service Management team, ensuring capacity, performance, and adherence to standards Define and deliver the IT Service Management strategy and continuous improvement roadmap Act as a senior escalation point for service issues and stakeholder concerns Oversee service performance, reporting, and customer satisfaction ...

associated services (Group Policy, DNS, Sites & Services) Experience managing technical teams and operating in high-pressure environments Solid understanding of IT Service Management (ITSM), including incident, problem, and change management processes Experience with ITSM tools (e.g., Jira) and working within SLA-driven environments Familiarity with legacy systems connectivity (e.g. ...

direction and success of general day to day operation of the Service. The role will be a system administrator for the Councils corporate IT Service Management tool and assisting with the maintenance of access control of circa 3500 user accounts across the Council's 150+ sites which include libraries, schools … offices. You will be responsible to: Create and perform triage actions to all support calls and tickets from the user community into the IT Service Management tool. Ensuring accurate and necessary information is obtained and appropriate categorisation for incidents and requests is applied and promptly allocates ticket. investigate first stage ...

with enterprise architecture principles, standards, and strategic objectives. Provide expert technical advice and guidance on emerging technologies and opportunities for service improvement. Support IT service management processes and contribute to continuous improvement initiatives. Investigate technical issues and collaborate with colleagues to identify and implement effective solutions. Requirements: Proven experience developing ...

with enterprise architecture principles, standards, and strategic objectives. Provide expert technical advice and guidance on emerging technologies and opportunities for service improvement. Support IT service management processes and contribute to continuous improvement initiatives. Investigate technical issues and collaborate with colleagues to identify and implement effective solutions. Requirements: Proven experience developing ...

senior level across the platform. Advanced configuration using Business Rules, Client Scripts, UI Policies, and Flow Designer. Hands-on experience configuring and optimising ITSM and ITOM modules. Strong background in data modelling, CI relationships, and CMDB design. Expert in designing synchronous/asynchronous REST/SOAP integrations (inbound and outbound ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

scripting (PowerShell, PowerCLI) for automation and administration Experience with Cisco MDS Fabric switches and broader data centre networking concepts Familiarity with SQL Server and ITSM tools such as ServiceNow Proven ability to work in complex, multi-region environments with overlapping time zones Experience mentoring or supporting junior engineers within infrastructure ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. You'll provide strategic leadership for IT Service Management, overseeing … required to be considered, however it would be a 'nice to have' to aid in speeding up onboarding. Role: Head of IT Service Management Duration: 6 Months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Skills: A demonstratable ...

future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning click apply for full job details ...

supporting Microsoft 365 applications including Outlook, Teams and SharePoint. Experience of Windows 11 administration and troubleshooting. Experience of using an IT Service Management (ITSM) or ticketing system. Strong troubleshooting and problem-solving skills with the ability to diagnose and resolve technical issues independently. Resilient and able to work to tight ...

Architect and design CMDB solutions that support complex business and technology requirements within the Common Service Data Model (CSDM) framework. Design and implement ServiceNow ITSM, ITOM Discovery, and CMDB solutions aligned with business needs and industry best practices. Collaborate with process owners to define configuration management requirements, conduct gap analysis … scale ServiceNow environments. Experience creating, maintaining, and governing CMDBs, asset repositories, and configuration management databases within complex IT environments. Strong knowledge of ServiceNow ITOM, ITSM, and Asset Management capabilities. Experience with CSDM, Application Portfolio Management (APM), and Technology Portfolio Management (TPM). Working knowledge of infrastructure technologies including servers, networks ...

suppliers Lead service reviews, operational meetings, and customer updates as required Required Skills & Experience Essential ITIL v3 Foundation (minimum) Experience working in a structured ITSM environment Experience operating key ITIL processes (Incident, Problem, Change, Release and Deployment, Asset and Configuration Management) Working knowledge of Remedy ITSM tool Experience using other … ITSM tools (eg JIRA, Confluence) Data analysis and dashboard/report creation Strong communication and documentation skills Desirable ITIL 4 Foundation Knowledge of Defence Digital, JSP guidelines, and secure environments Experience of Major Incident coordination Experience of implementing process development and maturation to support a complex and evolving service. Behaviours ...

seeking an experienced ITSM Project Manager to lead a critical service management readiness initiative. This is a high-profile programme focused on enhancing IT Service Management processes, strengthening governance controls, and delivering key technology and operational improvements across the organisation. The Role As ITSM Project Manager, you will be responsible … relationships with third-party implementation partners, suppliers, and internal delivery teams. Required Experience Minimum 5 years' Project Management experience delivering IT Infrastructure, Service Management, or ITSM transformation programmes. Proven track record delivering projects involving Data Privacy, Information Governance, GDPR, Data Loss Prevention (DLP), or related compliance initiatives. Strong experience implementing ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Scroll down to find the complete details of the job offer, including experience required and associated duties and tasks. Type: Permanent Salary: £26,000 £32,000 basic ...

BDM - IT Services Location: Reading, Berkshire (Office-based) Type: Permanent Salary: £26,000 £32,000 basic OTE: +£6,000 Year 1 - Uncapped Start Date: ASAP An exciting opportunity has arisen with a growing, global ...

auditor is also considered Ideally you will have a baseline knowledge or familiarity across the following areas: IT risks, information security, cyber risk, IT service management, system development practices, IT general controls, application controls, and data concepts. Desirable Skills Progress toward, or completion of, a relevant professional qualification is desirable ...

Network IT is currently recruiting for a Head of IT Service Management, to join our client in Milton Keynes on a 6 month initial contract. This is a critical role for our client, who operate an ITIL focussed ITSM function. Youll provide strategic leadership for IT Service Management, overseeing service … required to be considered, however it would be a nice to have to aid in speeding up onboarding. Role: Head of IT Service Management Duration: 6 Months Rate: £600 per day Status: Inside IR35 Location: Milton Keynes Working Practice: 3 days onsite/2 days remote Key Skills: A demonstratable ...

people manager leading SE or technical consulting teams (typically 6–12+ ICs) Deep background in at least one of: Agile/DevOps, ITSM/ESM, enterprise work management, or adjacent solution domains Experience driving complex, multi‐stakeholder deals with Enterprise or Strategic customers Skills & Capabilities People Leadership Builds high‐performing ...

client engagement. Role: ServiceNow Designer Location: London, UK Positions: Permanen Role Overview We are looking for a skilled ServiceNow Designer with strong experience in ITSM modules, workflow automation, and Python scripting. . click apply for full job details ...

sustainability and will operate with a high degree of autonomy. Key Responsibilities Design and develop solutions across the ServiceNow platform Configure core capabilities (eg ITSM, CSM, Now Assist, EC/... WKCL1_UKTJ ...