376 to 400 of 884 ITSM Jobs in England

include: Responding to IT queries from staff and students, helping to identify and resolve common technical problems Recording support requests in the IT service management system, updating tickets and referring more complex issues to the appropriate colleague Keeping staff informed of progress on reported faults and requests Assisting with ...

cost control, and supporting audits. Applicants should hold UK security clearance or be willing to obtain it, with 2+ years in ITAM and strong ITSM tool experience including ServiceNow and #J-18808-Ljbffr ...

Single Patient Record. Main duties of the job The post holder will lead the end-to-end design, standardisation, and operation of IT Service Management across the UHL Group, ensuring consistency of service delivery across sites while maintaining local responsiveness. This includes embedding ITIL-aligned practices (incident, change, problem, service … planned care and specialist services. For roles at Liverpool Women's, visit their careers page. Job description Job responsibilities Provide strategic leadership for IT Service Management across the UHL Group, ensuring alignment to organisational and national digital priorities Lead the development and implementation of ITIL-aligned service management processes, ensuring ...

heart of everything Version 1 does. With a focus on supporting self-service and automation, we utilise the best digital capabilities of the ServiceNow ITSM tooling product to provide the very best Experience to our Customers. We are seeking an experienced and results-driven ITSM Manager to ensure the consistent … standards such as GDPR, ISO 27001, and SOX Qualifications Skills, Education & Qualifications: 5+ years working in a ITSM role Proven experience in IT service management, service assurance, or IT operations Experience managing service performance in complex, multi-vendor environments Excellent analytical, communication, and stakeholder management skills Familiarity with audit processes ...

example Microsoft or Thales Cloud infrastructure storage experience VMware cloud technologies Willing to work a rotating shift pattern and travel to other customer sites ITSM tooling and processes Server administration, for example Microsoft Windows Server Event management tooling such as SCOM, use of rather than administration VMware vCenter ...

management procedures. Required skills and experience Experience administering, configuring or supporting ServiceNow. Understanding of users, groups, roles, access controls and configuration. Knowledge of core ITSM processes. Familiarity with Service Catalog, notifications, forms and reports. Strong troubleshooting, organisational and documentation skills. Clear communication with technical and non-technical stakeholders. Methodical approach ...

build, scale, and evangelize cutting-edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We've recently established these teams and are excited to continuously develop programming, assets ...

documentation skills Desirable Criteria Experience with monitoring and logging platforms such as Zabbix & Grafana or similar Experience integrating infrastructure platforms with ServiceNow or similar ITSM tooling Familiarity with Atlassian products such as Jira and Confluence Strong collaborative working and stakeholder management skills Find out more about our organisation and values ...

working within a portfolio, programme or project delivery environment. Strong governance , planning, reporting, risk management and delivery control capabilities. A good understanding of IT Service Management and service operations. Experience working with technologies and environments such as ServiceNow, ITM, infrastructure build and deployment, and platform upgrades. A traditional, structured project ...

releases and automation. Experience in a large organisation with established processes. Confidence working with stakeholders, leading improvements and supporting colleagues. Bicep, Azure DevOps, IT Service Management, ServiceNow and financial services experience would be useful. Apply Now. ...

management, CMDB, Service Requests, SLM & Virtual Agent. Experience with IAM modules specifically Clear Skye identity governance and admin software (mandatory requirement) Experience on non-ITSM modules e.g., ITOM, ITBM, HRSD & CSM. Experience with integrations with Oracle Fusion & Active Directory Familiarity with SQL, HTML and CSS. Excellent verbal and written communication ...

incidents in a large IT organisation. Proven ability to lead incident response and make clear, prioritised decisions in high-impact situations. Experience using IT service management tools such as ServiceNow or Jira. Experience of on-call working, ideally including Duty Management responsibilities. Clear written and verbal communication skills, including reporting ...

qualifications, capabilities, and skills ServiceNow implementation & data model knowledge highly desirable, but not essential as training and qualification will be provided Understanding of IT Service Management/IT Operations Management/IT Asset Management concepts desirable Experience with statistical data analysis and ability to determine appropriate tools to perform analysis ...

environment Hands-on experience with HCM software, so you understand the core concepts. Workday is a plus, but not essential to start Strong IT service management experience, including incident and change management Understanding of access and security governance, data governance and audit readiness Confident communicator who can build enthusiasm ...

Client Director or equivalent role with validated multi-million-dollar sales solutions experience and Executive- level relationship management Previous sales experience in IT Service Management, HR, Security Operations, Customer Service or IT Operations Management (within software or IT sales organizations) Experience leading a virtual or matrixed team Understanding of broad ...

Certified DevOps Engineer – Professional Sun Certified Java Programmer (SCJP) for J2SE 6.0. Sun Certified Web Component Developer (SCWCD) ITILv3 Foundation Certificate in IT Service Management #J-18808-Ljbffr ...

network monitoring tools, including SolarWinds and Sentinel. Experience building and maintaining physical and virtual networks. Familiarity with Avaya telephony and network security. Understanding of ITSM and ISO 20000 principles. Strong troubleshooting, technical documentation and problem-solving skills. Ability to independently own technical tasks and work effectively with stakeholders and suppliers. ...

experience of creating concise and effective documentation Essential Application Support Technical Support MDM Bespoke services Middleware Technical Documentation Virtual Servers Event Management Network Topologies ITSM Linux command line SaaS Demonstrable knowledge of core ITIL functions and relationships Supporting high availability Applications and systems Very good verbal and written communication skills ...

requirements from BA’s and Stakeholders into effective solutions Technologies it’s useful to know include: Laravel, C#, Knockout.js Bonus points forexposure to IT service management tools such as ServiceNow and experience working within a fast-paced SME environment What you’ll get Salary: £50-60,000 for experienced ...

Import Sets. Working knowledge of JavaScript, Glide APIs, HTML, CSS and XML. Experience developing custom scoped applications and workflows across areas such as ITSM, CMDB, Security Operations, Workplace Service Delivery, Contract Management and Discovery. Experience with ServiceNow AI capabilities, or strong knowledge of Now Assist, AI Agents and AI Agent ...

build, scale, and evangelize cutting‐edge solutions? Salesforce is heavily investing in two key specialist teams and solutions: HR Service (soon to include ITSM) and Partner Ecosystem Management (an upgraded version of Partner Relationship Management). We've recently established these teams and are excited to continuously develop programming, assets ...

governance, and documentation standards. Bonus Atlassian certifications such as ACP-120 Jira Administration for Cloud or ACP-220 Confluence Administration for Cloud. Experience supporting ITSM or ITIL-aligned service management processes. Familiarity with Atlassian Guard, SSO, SCIM provisioning, or enterprise identity management. Experience working with Jira or Confluence REST APIs. ...

Root-Cause Discipline: A strong bias toward permanent fixes and preventing repeated short-term restoration. Tech Tooling: Proficiency with Jira, Azure DevOps, Confluence, and ITSM tooling. Experience in aviation, airline operations, airport logistics, or transport environments. Knowledge of core systems of record (e.g., AIMS, AMOS) and modern integration patterns (APIs ...

Root-Cause Discipline: A strong bias toward permanent fixes and preventing repeated short-term restoration. Tech Tooling: Proficiency with Jira, Azure DevOps, Confluence, and ITSM tooling. Experience in aviation, airline operations, airport logistics, or transport environments. Knowledge of core systems of record (e.g., AIMS, AMOS) and modern integration patterns (APIs ...

development experience using JavaScript, HTML, CSS, AngularJS, and ServiceNow scripting. Experience developing custom widgets, components, and self-service solutions. Strong understanding of ServiceNow ITSM and Service Catalog capabilities. Experience integrating ServiceNow with third-party applications and enterprise systems. Understanding of UI/UX principles and responsive design. Experience working within ...