401 to 425 of 446 ITSM Jobs in England

work with a leading global IT transformation business on a large-scale Government project: Leading the migration from BMC Remedy to BMC Helix SaaS ITSM environment. Design, build + migration for an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset + Service Catalogue management. Strong … hands-on BMC Helix ITSM experience on large-scale enterprise environments. In-depth expertise in BMC Helix ITSM modules including: Incident, Problem, Change, CMDB, Asset, Service Request + Knowledge. Design + build integrations with 3rd-party platforms via BMC Helix iPaaS and REST/SOAP APIs. Configure + maintain ...

ServiceNow Developer - JavaScript, API, Jira, Azure, ITSM, ITOM, Hybrid, 12 months contract £700 London, United Kingdom Posted 9 months ago Our client within the Public sector requires a proven SC Cleared ServiceNow developer to support the development of enterprise workflows and data-driven decisions. Technical Skills ServiceNow development JavaScript … integration Jira Azure ITSM ITOM Compensation & Benefits Up to £700 per day Contract – 12 months #J-18808-Ljbffr ...

escalations. Coordinate technical teams, business stakeholders and third party suppliers. Facilitate workshops, sprint planning sessions, governance meetings and project reviews. Support improvements across IT Service Management, operational performance and customer experience. Ensure projects are delivered on time, within budget and to agreed quality standards. Develop implementation plans, operational readiness documentation … Essential Experience Proven experience delivering multiple IT infrastructure, service improvement or technology projects. Strong Project Delivery or IT Project Management background. Experience within IT Service Management or IT Operations. Knowledge of ITIL environments. Experience delivering cybersecurity, resilience or risk remediation projects. Strong stakeholder engagement and governance experience. Experience managing RAID ...

Are you an experienced IT professional with strong technical knowledge and leadership skills? Do you have a passion for delivering high-quality IT services and supporting teams through digital change? We are looking for an ...

privileged credential management, vaulting and session monitoring solutions. Define privileged access policies and least privilege models. Integrate CyberArk with Active Directory, LDAP, SIEM and ITSM platforms. Conduct security assessments, gap analysis and remediation planning. Produce High Level Designs (HLDs), Low Level Designs (LLDs), security architecture documents and operational runbooks. Provide … Identity & Access Management (IAM) principles. Experience with privileged credential life cycle management and session recording. Integration experience with: Active Directory LDAP SIEM platforms ITSM tools Experience producing HLDs, LLDs, security architecture documentation and implementation runbooks. Excellent stakeholder engagement and communication skills. Desirable Skills Experience with: DevSecOps Secrets Management Enterprise Security ...

Change, Asset Management, Infrastructure, and Support teams, you'll become the subject matter expert for Configuration Management and help embed it as a core ITSM discipline across the business. What You'll Be Doing Leading the implementation, design, and population of a new CMDB platform. Defining configuration item models, taxonomy … data owners and custodians. Producing meaningful reporting, metrics, and CMDB health dashboards for leadership teams. What You Bring Experience working in Configuration Management, ITSM, or IT Asset Management environments. Proven experience implementing or maturing a CMDB capability. Strong understanding of ITIL Configuration Management and its relationship with Change, Incident ...

monitoring. Participate in CCRBs and drive continual service improvements. Provide 24x7 on-call support on rotation for incidents and maintenance. Use Jira Service Management and ITSM tools to manage escalations, track issues, and document changes. Support in-house applications while ensuring policy alignment. Balance project delivery with escalation duties … Computer Science, Computer Engineering, Information Systems, or related field. Several years of Linux administration experience, ideally in an HPC environment. Strong troubleshooting and IT service management skills. Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform). Experience with Docker and container orchestration. Scripting skills (Bash, Python, Perl ...

monitoring.* Participate in CCRBs and drive continual service improvements.* Provide 24x7 on-call support on rotation for incidents and maintenance.* Use Jira Service Management and ITSM tools to manage escalations, track issues, and document changes.* Support in-house applications while ensuring policy alignment.* Balance project delivery with escalation duties … Information Systems, or related field.**Key Skills & Experience*****Essential**** Several years of Linux administration experience, ideally in an HPC environment.* Strong troubleshooting and IT service management skills.* Proficiency with automation/configuration tools (e.g., Ansible, Puppet, GitLab, Terraform).* Experience with Docker and container orchestration.* Scripting skills (Bash, Python, Perl ...

Job summary We are seeking a Senior EPR Configuration Specialist to join the Health Informatics team at County Durham and Darlington NHS Foundation Trust. This Band 6 role will support new EPR development and optimisation ...

quality, scalable solutions. What you'll have the opportunity to do as a ServiceNow Technical Archityect Develop and deliver ServiceNow solutions across multiple modules (ITSM, ITOM, HRSD, CSM etc.) Build and implement custom applications, workflows and integrations using JavaScript and APIs Design and develop scalable platform architectures aligned to best … ServiceNow implementations (ideally 3+ end-to-end projects) Strong hands-on experience with ServiceNow development and scripting (JavaScript) Exposure to multiple modules such as ITSM, ITOM, HRSD, CSM or similar Experience working with integrations (REST/SOAP APIs) and external systems Understanding of modern ServiceNow architecture and platform capabilities Experience ...

machines that have missed Windows security updates. Your work directly strengthens our business resilience. Responsibilities Managing incidents and service requests through Hornbill and our ITSM platform Prioritising and triaging cases to ensure smooth, timely resolutions Monitoring systems and maintaining anti-virus/security tooling Supporting users with hardware, software … scale project work with our Direct Delivery team Experience Windows 10/11 & M365 Basic TCP/IP and LAN/WAN Troubleshooting experience ITSM & ITIL Experience Mobile Device maintenance Communicate confidently and build strong relationships across teams Take ownership of issues and follow them through to resolution Have hands ...

About The Role Right across infrastructure, theres a requirement to not only maintain, but also renew and reimagine. Whatever stage youre at in your career; with us youll have an opportunity to grow and develop. ...

Barclays is seeking an ITSM JiraSM Platform Engineer in London to design, configure and continuously improve the ITSM platform enabling risk-based change across a CI/CD-led environment. The role is hands-on, building workflows, automation, integrations, data models, and control evidence for safe, observable changes. You will … design and engineering of ITSM change enablement workflows within Jira Service Management, integrating change, incident, request and CMDB capabilities with #J-18808-Ljbffr ...

Type: Full-time, Permanent About the Opportunity Thames 360 Limited is delighted to be partnering with a global leader in IT Service Management (ITSM), consulting, and professional training solutions to find their next high-calibre sales professional. Our client has a rich history of pioneering industry frameworks and a reputation … experience, ideally within IT services, SaaS, consulting, or professional corporate training. Framework Knowledge: Familiarity with modern operational frameworks (such as ITIL, SIAM, or general ITSM) is highly advantageous, though not strictly mandatory. Strong Communicator: An exceptional relationship builder with a consultative, listener-first approach to sales who can confidently pitch ...

users across 100+ sites, managing a team of 11 and overseeing everything from the Service Desk and Major Incident Management through to Asset & Configuration Management, ITSM platform development and third-party supplier performance. What you'll be doing Leading, developing and motivating a Service Desk and Service Operations team, building … third-party service performance Handling the full people-management piece What we're looking for Solid experience in IT Service Operations or IT Service Management, ideally managing a Service Desk or End User Support function of meaningful scale Confidence managing and developing a team, including handling performance and conduct conversations ...

cross‐functional partners to drive customer outcomes and revenue growth Intellectual curiosity and growth mindset—you actively seek to understand emerging trends in IT service management, employee experience, and AI‐driven automation Exceptional communication skills, both written and verbal, with the ability to tailor messaging to technical and executive audiences … sales process such as Sandler, MEDDIC, or Challenger Familiarity with the IT technology landscape is highly valued, including awareness of tools in categories like ITSM, ESM, service desk, ticketing platforms, knowledge management, and workflow automation Preferred Qualifications Familiarity with service management methodologies (ITIL, service catalog design, SLA frameworks, incident/ ...

improvement initiatives that strengthen operational resilience, improve service maturity and support long-term technology transformation. You'll lead initiatives including: ITIL 4 and IT Service Management improvement Cyber Security enhancement IT Disaster Recovery and Operational Resilience Supplier rationalisation and MSP transition Service governance and continual improvement Target Operating Model development … deliver lasting value. About You We're looking for someone with experience delivering large-scale IT service improvement and transformation programmes, including: IT Service Management (ITIL) Infrastructure transformation Cyber Security Disaster Recovery Supplier and vendor management IT operating model or service improvement initiatives Executive stakeholder management Delivery within complex ...

Rate We're looking for an experienced BMC Helix Solution Architect to support a large-scale enterprise transformation programme focused on modernising IT Service Management, automation, and operational resilience. Key Responsibilities: Architect and deliver BMC Helix solutions across ITSM, CMDB, Discovery, Digital Workplace and Automation Lead platform integrations with cloud … projects across complex enterprise environments Produce solution designs, architecture documentation and technical standards Required Experience: Strong BMC Helix/Remedy architecture expertise Experience with ITSM, Discovery, CMDB and Digital Workplace implementations CIS Controls v8.1 implementation experience Strong understanding of ITIL frameworks and service management best practice Experience integrating cloud platforms ...

with deep expertise in technology separations and TSA delivery management within large corporate environments. They possess broad tech literacy across infrastructure, cyber security, and ITSM, combined with sharp commercial and legal acumen to enforce contracts and manage cost-recovery. The ideal candidate is highly resilient, discreet, and capable of navigating … Hybrid, 2-3 days/week) Employment: Full-time, 3-year fixed-term contract Core stack: M&A, TSA Management, Carve-out, IT Service Management, ITIL, Stakeholder Management, Contract Management, Risk Management Posted: 2026-07-27 Mission & context Our client is a major media and entertainment company currently undergoing ...

robust ServiceNow designs, govern future-state processes, and collaborate with cross-functional delivery teams to ensure successful implementation. The role requires deep ITIL/ITSM knowledge, strong analytical and stakeholder management skills, and experience across the full project lifecycle #J-18808-Ljbffr ...

ServiceNow Developer to deliver secure ServiceNow solutions for public sector and defence clients. You will focus on development, configuration, and advisory services, ensuring robust ITSM/ITOM implementations … strong stakeholder collaboration. You will lead design, automation, and integration efforts while maintaining governance and security in sensitive environments, contributing to optimal IT service management outcomes. #J-18808-Ljbffr ...

enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design … third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM ...

enhancement of the ServiceNow platform, delivering scalable solutions that support business operations and strategic initiatives. Key Responsibilities Configure, develop and support ServiceNow modules including ITSM, ITOM, HRSD, CMDB and other platform capabilities. Develop and maintain platform automation using UI Policies, UI Actions, Business Rules, Client Scripts and Script Includes. Design … third-party APIs. Experience managing update sets and supporting instance migrations. Ability to translate business requirements into technical solutions. Understanding of ITIL and ITSM principles. ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) desirable. Additional ServiceNow certifications across ITSM, ITOM or HRSD desirable. Experience with ITOM ...

We're supporting a leading UK organisation through a major business transformation and are seeking an experienced M&A Programme Director to play a pivotal role in a high-profile separation programme. This is a ...

with the ServiceNow platform in Solution/Platform Architecture roles. Strong expertise in ServiceNow Platform Architecture and enterprise solution design. Hands-on experience with ITSM, HRSD, SPM, IRM, CMDB, and CSM modules. Strong knowledge of CMDB , Configuration Management, and Discovery concepts. Experience with Flow Designer , IntegrationHub , and workflow automation. Expertise … Lead architecture discussions with customers, enterprise architects, platform owners, and technical teams throughout the project lifecycle. Provide architectural guidance across multiple ServiceNow workflows including ITSM, HRSD, SPM, IRM, CMDB, and CSM . Translate business requirements into scalable, secure, and high-performing ServiceNow solutions. Develop architecture roadmaps and implementation strategies ...