176 to 200 of 582 Performance Management Jobs in England

high-performing teams, and design products people love. But we are more than a platform—we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention—but most of all it requires close … managing the operating rhythm of our global go-to-market field teams.Core responsibilities include territory planning, quota setting, pipeline and capacity health, customer health, performance management, and customer journey analytics.If you are ready for a new high-impact challenge, we encourage you to apply.Our Team’s Favorite Perks ...

points, and ensuring that they optimize their Yext investment. CSMs play an integral role in our business, working closely with sales, solution engineers, product management, and GTM teams. What You’ll Do Manage a portfolio of assigned customers, with a focus on increasing adoption, ensuring retention and growth … maintain strong relationships with Yext customers, serving as their primary point of contact for all post-sales activities. Work with Yext Support, Product Management, Services, and GTM teams to share customer feedback and act as an internal advocate for our customers Be an expert on the Yext platform ...

delivery of machine learning and AI solutions for complex payments and banking operations problems, from discovery and framing to production rollout and lifecycle management Develop innovative machine learning solutions, including generative AI and multi‐agent approaches, and define evaluation, safety, and monitoring strategies for production use Own production deployment … machine learning capabilities that scale across use cases, including feature engineering, evaluation harnesses, prompt tooling patterns, agent frameworks, orchestration, and context and memory management Provide technical leadership and mentorship through code reviews, design reviews, best practices, and upskilling across data science and engineering partners Communicate with technical ...

looking for an experienced Service Desk Manager to take ownership of a busy Service Desk operation, lead a team of engineers and drive service performance, customer satisfaction and continuous improvement. The Role Lead, manage and develop a team of 10 Service Desk Engineers across 1st, 2nd and 3rd Line … Service Desk operations, ticket queues, escalations and resource management. Drive SLA compliance, KPIs, CSAT and overall service performance. Conduct 1:1s, performance reviews, coaching and manage underperformance. Produce service reports, analyse trends and implement improvements. Manage customer escalations, service reviews and key client relationships. Champion ITIL processes, including Incident ...

grounded in player feedback and data-informed creativity. What you’ll be doing On a day-to-day basis, you will: 1. Design discipline management Organising the discipline management structure to provide quality people management (hiring, onboarding, 1:1s, career development, clear communication and escalation paths, motivation … performance management, feedback, helping with project placement/allocation in collaboration with Resource Managers etc.) Building a formal design capability pathway: a competency framework, career progression and an onboarding programme, so every designer has a clear route to expert level whichever discipline they came from Owning the design ...

leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing organization while influencing business performance, customer value, and long-term success? Practical Information Location: London, UK | Work Arrangement: Hybrid | Contract type: Full-time | Reports to: UK Sales Leader | Visa … Success function, ensuring exceptional customer outcomes and sustainable business growth. You will lead and develop high-performing teams while aligning Customer Success, Sales, Account Management, and delivery functions to create a seamless customer experience. Working closely with Sales Leadership, you will help Customer Success and Sales operate ...

making sure that the function enables the business rather than slowing it down. This is a strategic leadership role with line management at its core. You will manage the Senior IT Analyst and IT Support Analysts, set the priorities for the team, and own the plan … aligned to business and Risk and Compliance objectives stepping in when necessary to support them. You will own the IT strategy and roadmap, service performance, vendor procurement outcomes, and the IT control environment, including SOC 2, Cyber Essentials, and GDPR-related IT controls. You will plan and manage ...

leaders, and helping customers realize lasting value? Would you enjoy partnering with Sales leadership to create a unified customer-facing organization while influencing business performance, customer value, and long-term success? Practical Information Location: London, UK | Work Arrangement: Hybrid | Contract type: Full-time | Reports to: UK Sales Leader | Visa … Success function, ensuring exceptional customer outcomes and sustainable business growth. You will lead and develop high-performing teams while aligning Customer Success, Sales, Account Management, and delivery functions to create a seamless customer experience. Working closely with Sales Leadership, you will help Customer Success and Sales operate ...

support of the networks is generally performed by the customer, with Leonardo UK providing spare equipment and design authority support (such as obsolescence management and approval of configuration changes). Key Responsibility Areas The successful candidate will work within the project engineering team and be responsible for: Designing … verification including interfacing communication systems, fault finding, fault resolution, electrical safety and safe working practices. Demonstrable experience in the design and implementation of network management architectures including monitoring, fault, configuration, performance management, capacity planning and integration of network management systems. Experience of writing documentation in support ...

managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What … Will Do Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption ...

Team Lead who owns how a squad builds and ships, from architecture and API design through to delivery, reliability, and the growth and performance of the engineers on the team. You already use AI as part of how you think, build, test, and ship, and shape how the team … product and business audiences. Nice‐to‐have Track record leading engineering teams shipping payments, fintech, or money‐movement products at scale. Formal line‐management or performance‐management experience. Track record of hiring, interviewing, or onboarding engineers. Experience modernizing platforms, decoupling from legacy services, or leading large refactors. ...

products, systems and materials meet required standards and are delivered with consistency and reliability. The role provides clear ownership, leadership and visibility of quality performance, acting as the primary point of accountability for quality outcomes and a key point of engagement for senior stakeholders on quality risks, issues … visibility of quality assurance across Advanced Sensing, ensuring products, systems and materials meet company and international standards Lead and develop the quality capability, including management of team members and evolution of the function as the business scales Own supplier quality across Tier 1 and Tier 2 suppliers, including audit ...

Join Pigment: The AI Platform Redefining Business Planning Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team - from Finance to HR - to build, adapt, and align … love to hear from you. We're hiring an Engineering Manager who wants to spend 80% of their time writing code, not attending management meetings. About the role Are you an experienced Software Engineer who loves writing code, solving complex technical problems and helping other engineers become better ...

industrial sectors. This is a unique and high-impact opportunity to join the RF Power Project team, taking a leading role in driving subcontractor performance and supplier readiness across complex, cutting-edge programmes. You will play a pivotal part in two strategically important PCBA system integration projects, each … programme delivery. As the key interface between engineering, operations, quality, and the supply base, you will ensure that commercial strategy, technical maturity, and delivery performance are fully integrated—driving programme milestones and strengthening overall delivery assurance. Main Responsibilities Subcontract & Supplier Delivery Lead supplier selection activities ensuring capability, capacity ...

managed services across assigned customers, ensuring delivery aligns with agreed specifications, service quality standards, and business outcomes. The role combines financial accountability, service performance management, and customer relationship leadership, while working collaboratively across internal teams to drive continuous improvement and deliver a high-quality customer experience. What … will do 1. Service Governance & Contract Management Ensure services are delivered in line with contractual scope, SLAs and customer expectations Maintain governance artefacts including service management plans, improvement plans, risks, and service documentation Lead service reviews, governance forums, and QBRs with actionable outputs Govern scope changes, consumption ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational … teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs ...

responsible for ensuring IT services meet agreed service levels and that continual improvement delivers measurable business and customer value. The role leads Service Level Management and Continual Improvement, establishing effective frameworks for service performance measurement, reporting, governance and improvement delivery. Working closely with business stakeholders, service owners, operational … teams, commercial functions and third-party suppliers, the role drives accountability, addresses service performance issues and embeds a culture of continual improvement aligned with ITIL 4 principles. Key Responsibilities Define, negotiate and maintain SLAs, OLAs and supplier underpinning agreements, ensuring commitments are measurable, achievable and aligned with business needs ...

500+ employees and ~30,000 customers worldwide, including 60% of the Fortune 500. Founded in 1999, Cvent delivers a comprehensive event marketing and management platform for marketers and event professionals and offers software solutions to hotels, special event venues and destinations to help them grow their group/MICE … continuous improvement Oversee, implement, and manage accurate sales forecasting, planning, and budgeting processes Monitor data capture and use of reporting tools to track performance, while providing accurate and timely management reports on team metrics Evaluate existing sales compensation structure and define proposed changes to improve company and individual ...

Salary range high : 600 Salary range low : 500 London Contract Consulting GBP500 - 600 per day Head of Service Operations/Director of Service Management We are looking for an experienced Head of Service Operations/Director of Service Management to join a global technology and AI organisation undergoing … significant business and technology transformation. This is an opportunity for an established Service Management leader to take ownership of complex, business-critical live services operating across multiple regions. The successful candidate will bring strong operational leadership, commercial awareness and the ability to engage confidently with senior stakeholders, whilst driving ...

leading Essex based client to recruit for a Procurement Manager (Electronics) The role: You will take a leading role in driving subcontractor performance and supplier capability across complex, cutting-edge programmes. You will play a key part in strategically managing important PCBA system integration projects, each at different stages … activities ensuring capability, capacity, and maturity alignment to programme phase (NPI through to production ramp) and delivery risk profile. Own end-to-end delivery performance of assigned subcontractors, ensuring alignment to programme milestones, cost targets, and quality requirements. Establish and maintain robust supplier delivery plans, tracking performance against ...

traced back hundreds of years, featuring famed typefaces like Helvetica, Futura, Times New Roman and more. Monotype specializes in the design, development, licensing, and management of typefaces and font technologies for the world’s biggest global brands and individual creative professionals, offering a wide set of solutions that make … execute account plans to achieve revenue targets and maximise account growth Combine coaching, mentoring and training to foster a strong focus on client relationship management, individual forecasting and performance management to ensure members of the team are meeting assigned quota targets. Develop strategic Global Key Account Plans ...

looking for a Project Manager to join the Bullet Echo team. In this role, you will combine strong operational management with a focus on developing and improving processes. You will work closely with a development team, ensure effective day-to-day operations, and identify opportunities to make … operational processes within your area of responsibility. Identify process gaps and inefficiencies and drive improvements from idea to implementation. Work with the team and management to set priorities, goals, and ways of working. Participate in people management, including hiring, onboarding, performance management, and offboarding. Contribute ...

senior in-country technology leader, establishing governance frameworks, KPIs, and delivery processes that connect regional priorities to global strategy. Manage vendor performance, contracts, and service delivery, representing Fanatics International in partner and stakeholder engagements across the UK. Build and develop a high-performing UK-based technical team spanning infrastructure … UK. Ownership & Execution (Determined & Relentless Mindset) Own full accountability for supply chain technology teams and systems, driving delivery against agreed timelines, budgets, and performance targets. Establish and manage delivery frameworks, KPIs, and governance processes to ensure consistent, measurable outcomes across all UK technology programs. Oversee cybersecurity posture and compliance ...

security, and AI governance requirements. Portfolio Ownership & Delivery Oversight Own the technology and AI portfolio for UK & Lloyd’s and Enabling Functions, ensuring delivery performance, dependencies, and risks are actively managed. Hold delivery teams accountable for execution outcomes while ensuring the business fulfils its accountabilities (SMEs, process change, adoption … . Provide clear reporting to Global Leadership Team partner(s) on delivery confidence, risks, financial position, and benefits tracking. Stakeholder Management & Executive Influence Challenging and influencing senior stakeholders with poise and composure, facilitating decision-making forums, resolving prioritization conflicts and driving outcomes. Build alignment across business functions including underwriting ...

Management Level F EQ Retirement Solutions is transforming the retirement and pensions markets with leading administration and technology solutions. With over 1,200 employees globally, 189 years of knowledge and 11 million pension scheme members and policyholders, we are here to help people plan for a confident financial future … quality, reliability and operational effectiveness. Act as a senior technical authority for complex network issues, major incidents and problem resolution. Drive network automation, configuration management and operational improvements to increase efficiency and consistency. Establish and maintain network governance, ensuring compliance with security, regulatory and organisational requirements. Collaborate with Architecture ...