351 to 375 of 867 Performance Management Jobs in England

exceptional customer outcomes while improving efficiency, scalability, and business performance. You will have accountability for the operational capabilities that support CX teams, including Workforce Management, Quality Assurance, Knowledge Management, Training, and CX Project Management. You will build and evolve the operating model, processes, and insights required to enable … aligned to business priorities and customer needs. Develop and execute operational strategies, frameworks, and processes that enable CX teams to scale effectively. Own operational performance management, establishing meaningful metrics, reporting, and insights to drive accountability and decision making. Partner with CX Analytics to build dashboards and reporting that ...

QUALIFICATIONSUndergraduate degree required, preferably in a field related to business 3+ years of External Worker program or project management experience Expertise in external workforce models, including onboarding, renewal, and offboarding processesExperience managing third-party providers, including performance management against SLAs and KPIsStrong relationship management skills, with … interpersonal skills, with the ability to influence and collaborate across diverse teamsWHO YOU'LL WORK WITHYou are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact. In return for your drive, determination, and curiosity ...

Hammersmith (London), UK, England, United Kingdom Trending Job Description Vice President Account Management – Comms & Media, EMEA (Hammersmith - on-site) Who Are We Hansen (ASX: HSN) is a global provider of software and services to the telecoms and pay-media vertical, and also the energy & water industries. With our award … than 600 customers in over 80 countries to create and deliver new products and services, engage with customers, and control and manage critical revenue management and customer support processes. Traditionally Hansen has been known for our billing and customer care solutions for utilities and energy companies ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security. The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

region of England. Job description: Catchment Team Leader We offer a salary range from £36,673- £45,776 per annum dependent on experience. Annual performance related bonus Attractive pension scheme (up to 12% company contribution) Development opportunities in line with the Catchment Team Leader progression plan 25 days annual … work scheme, gym membership discounts and many more! We currently have an exciting opportunity for a for Catchment Team Leader to join the Customer Management Centre Work Type -This is a permanent role, working full time 37 hours per week, the working pattern we have available is working Monday ...

Overview Insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. The Growth Marketing Manager will drive growth strategy and execution within the Data + Analytics business unit, focusing … user engagement, product adoption, and customer lifetime value. Manage third‐party activities (webinars, content syndication, vendor partnerships) and coordinate with stakeholders to maximize ROI. Performance Measurement & Optimization Monitor campaign performance and report key metrics (MQLs, pipeline generation, bookings, conversion rates). Analyze marketing metrics to uncover performance ...

delivery of nexfibre’s business intelligence and analytics framework, enabling the organisation to make informed, data‐driven decisions. This role oversees reporting, data management, and KPI governance for customer and service performance under the Master Services Agreement (MSA) with Virgin Media O2. It defines, tracks and analyses … service KPIs, validates operational and financial performance, and ensures data integrity across nexfibre and VMO2 processes. The Manager also develops analytical capabilities across all business functions and drives a consistent, governed approach to data and performance reporting. Key Accountabilities Business Intelligence Leadership & Strategy – develop and execute nexfibre ...

Innovasea’s internal data systems, enterprise applications, and corporate reporting platforms. The role ensures that data flowing across Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), planning, and reporting systems is accurate, maintainable, secure, and operationally useful for the business. This position supports business decision‐making, reduces manual effort … identifies data integrity and process gaps, and ensures enterprise systems meet operational, financial, and compliance requirements. The role supports Innovasea’s Information Security Management System (ISMS) by ensuring systems and data are designed, implemented, and operated in accordance with approved security policies and controls, protecting the confidentiality, integrity ...

Supervisor is responsible for leading the day-to-day operations of a designated shift within the Configuration department. Success measures Effective resourcing and bandwidth management, with a strong and sustainable talent pipeline Proactive leadership that educates, coaches, and drives a continuous reduction in errors Engaged, motivated teams aligned … priorities for the team Maintain internal and external service levels Work collaboratively with other supervisors and departments to resolve issues and improve workflows People Management & Development Lead, coach, and develop direct reports through regular feedback, mentoring, and performance management Build bench strength through effective succession planning ...

range of healthcare organisations. Actively identifying and progressing healthcare business development opportunities, as well as managing sales activities such as responding to RFPs, bid management, proposal writing and client presentations. Developing internal networks and maintaining excellent relationships with colleagues across KPMG, particularly across cyber, digital health, transformation, cloud, data … risk and public sector teams. Coaching and developing team members as part of our overall performance management process or on specific engagements, with a focus on building commercially confident, technically credible and sector-aware talent. Contributing to practice management, including training, knowledge management, thought leadership, propositions ...

from the JLL technology platform and customer tools. It ensures operational excellence of Work Dynamics on-account business applications and data platforms including technology performance management, compliance, and security.The Account Technology Director (ATD) is a senior leadership role within the Work Dynamics Technology Enablement team, responsible for overseeing … effectiveness of account operations, and for leveraging data insights for assigned Work Dynamics accounts. This role requires a strategic mindset, technical expertise, strong team management skills, and a deep understanding of data analytics and insights. The ATD acts as a leader, providing guidance and mentorship to their team while ...

partnering directly with OneAdvanced to hire for this role. The Senior Product Manager for Legal is responsible for leading the strategy, delivery, commercial performance, and continuous improvement of multiple products and workflows, with a specific focus on the billing and legal accounts side of the Legal portfolio. The role … Product Manager operates across multiple products, coordinating cross-product priorities, dependencies, investment decisions, roadmaps, and go-to-market execution while coaching and developing product management capability across the team. The role plays a critical leadership position in shaping product direction, driving adoption of AI-enabled practices, and influencing senior ...

delivery structures. Learning Strategy & Design: Ability to develop training strategies, learning pathways, materials and delivery approaches for diverse user groups and capability levels. Stakeholder Management: Strong experience engaging senior stakeholders, programme teams, SMEs and cross-functional delivery teams across multiple organisations or departments. Delivery & Performance Management: Ability … services, platforms, processes or operating models. Experience of train-the-trainer, blended learning and large-scale user adoption approaches. Familiarity with Agile delivery, change management and adoption methodologies. Recognised qualification in Learning & Development, Change Management, Agile, Project/Programme Management or similar. Security Clearance: Willing and eligible ...

client, a leading vendor of OSS/BSS software to Telecoms Service Providers, is looking for a VP of Account Management to lead a small team (of around 5) to handle complex (multi-million USD renewals) and grow additional revenue streams from existing accounts. The VP of Account Management will be responsible for the relationships with key clients as well as overseeing the day-to-day activities of our Account Management (AM) team in the region. The client is looking for candidates who can generally be in their London office when they are not traveling. Duties/ ...

ensure GTM excellence. The ideal candidate will have a strategic mindset, strong operational capabilities, comfortable with data and a proven ability to elevate sales performance through enablement programs on scale. Critical skills required: Sales Enablement & GTM Strategy – Ability to execute programs that align with business goals and drive sales … Strong skills in organizing and maintaining high-impact sales content and collateral with the support from product. Data Analysis & Reporting – Ability to interpret sales performance data and generate actionable insights. Cross-Functional Collaboration – Experience working closely with Sales, Marketing, Product, Customer Success, and Operations to drive alignment. Communication Skills ...

industry-specific solutions, and leading large consulting teams. The role combines deep Quality Engineering expertise, business consulting, AI-led innovation, portfolio governance, client relationship management, and practice leadership to deliver measurable business outcomes and sustained account growth. Key Responsibilities: Executive Consulting & Strategic Transformation Leadership Serve as a trusted advisor … Testing, and Cloud Validation. Ensure alignment of delivery outcomes with business objectives, contractual commitments, and customer success metrics. Drive portfolio planning, resource strategy, capacity management, risk governance, and financial performance management. Lead steering committee reviews, executive governance forums, and strategic account reviews. Enable cross-program standardization, reusable frameworks ...

Asset & Wealth Management - Engineering Manager, Marcus Mobile - Vice President - London Job Description Overview We are seeking an experienced Engineering Manager to lead a team of software engineers responsible for delivering mobile technology solutions that support critical business capabilities across the firm. The successful candidate will combine strong technical leadership … with people management, delivery execution, and stakeholder engagement. They will work closely with engineering teams, product partners, and business stakeholders to drive the development of secure, scalable, and high-quality mobile applications. Responsibilities Lead and develop a team of software engineers through coaching, mentoring, performance management ...

platform standardisation across strategic product lines to improve efficiency, strengthen supply chains, and optimise procurement leverage Leading continuous improvement initiatives focused on productivity, equipment performance, uptime, throughput, and overall equipment effectiveness Championing sustainability initiatives and ensuring platform compliance with evolving environmental regulations Collaborating closely with Product Management, Engineering … platform capabilities Building business cases and securing investment for platform development and innovation Defining and tracking platform KPIs, lifecycle value, customer outcomes, quality, and performance metrics Promoting industry best practices and increasing awareness of relevant SEMI standards, including E10, E35, and E79 What We're Looking ...

company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy … help drive exceptional service delivery for enterprise customers across E EMA . As a Service Delivery Manager, you will oversee customer satisfaction, partner performance, service quality, and operational improvements while collaborating with Sales, Engineering, Operations, and external service providers. This role reports to the Senior Manager, Service Delivery, EMEA ...

Application Deadline: Monday 28th September 2026 Reports to: Funding and Development Manager About the Role As Quality and Impact Manager, you will strengthen project management, quality, data and impact systems across Future Projects, helping teams deliver effective, sustainable services that respond to local need. Working with Department Heads … insight to drive continuous improvement. Key Responsibilities Support service and project planning, mobilisation, sustainability, transition and closure. Develop and maintain proportionate quality assurance, project management and improvement systems. Monitor KPIs, outputs, outcomes, milestones and deliverables, identifying risks and performance issues early. Provide planning support, problem-solving, coaching ...

replacement components Attend sites with engineers where additional technical support or investigation is required Assist with technical surveys and site inspections Monitor engineer performance, workmanship and compliance Provide technical feedback and coaching to engineers to support continuous improvement Help identify training and development requirements within the engineering team Ensure … industry standards Support the Contracts Team with technical queries, variations and additional works Maintain accurate records of technical issues, remedial works and engineer performance Ensure all company procedures, health & safety requirements and client standards are followed Systems & Equipment The successful candidate should have strong practical knowledge of Access Control ...

replacement components Attend sites with engineers where additional technical support or investigation is required Assist with technical surveys and site inspections Monitor engineer performance, workmanship and compliance Provide technical feedback and coaching to engineers to support continuous improvement Help identify training and development requirements within the engineering team Ensure … industry standards Support the Contracts Team with technical queries, variations and additional works Maintain accurate records of technical issues, remedial works and engineer performance Ensure all company procedures, health & safety requirements and client standards are followed Systems & Equipment The successful candidate should have strong practical knowledge of Access Control ...

autonomous field robotics, sensing payloads, electronics and mechatronics integration, testing and deployment readiness. This is a hands-on technical leadership role with immediate line-management responsibility for a multidisciplinary team of around six engineers, with expected team growth. The role reports to the Head of Engineering and works closely … make good system-level judgements, bring multiple disciplines together and keep delivery moving in a fast-changing engineering environment. Team leadership, delivery and people management: Provide full line management for the Autonomous Systems team, including direct reporting lines, delegation and project/workload setting, mentoring, career development, performance ...

engineers, architects and developers to design, optimise and support resilient, secure and scalable data environments. With responsibility for monitoring critical production databases and enhancing performance across on‐premises, cloud and PaaS platforms, the role makes a significant contribution to the delivery of technology solutions that drive business success. … technical colleagues Building strong stakeholder relationships across the business to understand objectives, data requirements and the value delivered through data platforms Executing data management activities in a controlled, compliant and reliable manner Configure, maintain and optimise proactive monitoring solutions using tools such as Redgate and New Relic Manage ...

escalation point for complex engineering and client delivery matters.Manages the work efforts of managers, supervisors, engineers, analysts and associated delivery resources, including hiring, performance management, pay review input, coaching and development.Identifies, plans and allocates technical resources, including software engineers, programmers, business analysts, quality engineers and purchased resources … payment gateway services and supporting platforms meet appropriate quality, security, resilience and operational readiness standards.Adheres to departmental application development, software delivery, client delivery, change management and operational governance process standards.Provides input to product managers and technology leaders on product direction, delivery feasibility, engineering risk, technical debt and platform capability.Coordinates ...