1 to 25 of 692 Service Delivery Jobs

Service Delivery Manager - Defence/Cyber Security Nottingham/Hybrid £65,000 - £75,000 + Excellent Benefits Applause IT are recruiting for a Service Delivery Manager to join a specialist technology organisation delivering secure projects and services across defence, cyber security and government sectors. This … customer-facing delivery role focused on managing the successful delivery of complex technical programmes and services within highly secure environments. The successful candidate will take ownership of customer relationships, project delivery, governance, risk management and service quality across a portfolio of secure programmes. The role would ...

Service Delivery Manager with experience with Managed Service Providers (MSP)? Do you have ITIL V4/V5 experience? Job Title: IT Service Delivery Manager Location: Central London (Hybrid - 3 days office based, 2 days from home) Rate: Dependant on Experience Contract: Permanent Start Date: ASAP … Looking for an opportunity where you can take ownership of IT service delivery and play a key role in driving digital improvement across a growing business? This is an opportunity for an experienced IT Service Delivery Manager to oversee the day-to-day delivery ...

find out more about this in ourHead of Cyber Security service delivery and Advisory page is loaded## Head of Cyber Security service delivery and Advisorylocations: Londontime type: Full timeposted on: Posted Todayjob requisition id: JR-0021793The Apex Group was established in Bermuda … world’s largest fund administration and middle office solutions providers.Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation ...

Title: Junior Service Delivery Analyst Location: Manchester/Stoke About the Role: The Junior Service Delivery Analyst supports the Service Delivery function by assisting in the governance, coordination, and reporting of IT services to maintain service quality and operational stability. This role … development position, providing hands on exposure to IT Service Management processes while working under the guidance of senior Service Delivery colleagues. The postholder will support incident coordination, change administration, service reporting, and continuous improvement activities, building capability and experience across the service lifecycle. Key Responsibilities ...

Service Delivery/B2B/ITSM/Service Desk Role: Service Delivery Manager (B2B/ITSM/SaaS) Company: Ecommerce Location: London, Hybrid Salary: up to £90,000 basic + Bonus About You You are an experienced and proactive Service Delivery Manager … Role This is a pivotal leadership role responsible for evolving both the technical estate and support function. While initially focused on enhancing internal service delivery, the primary objective is to build a scalable support framework that enables seamless onboarding and support for external B2B and white-label partners. ...

Service Delivery Analyst UK | Hybrid/Remote The Opportunity We’re looking for a detail-oriented and organised Service Delivery Analyst to support the successful delivery and continual improvement of Managed Services operations. Working closely with senior service leadership, you’ll play … role in maintaining service lifecycle data, producing client performance reporting, supporting service reviews, and ensuring operational processes and documentation remain accurate and up to date. This is an excellent opportunity for someone with experience in IT service support or service management who enjoys working with data ...

customers, as well as delivering social value to the UK with our products and services. Thales currently have an opportunity for a Service Delivery Manager (SDM), based out of our Belfast site. Service Delivery Managers are responsible for managing and delivery of Service-related … Repairs, to the provision of an overarching support capability. The SDM plays a vital role in developing the business as a long-term progressive service provider, building strong customer relationships, acting as the bridge between the Customer and our operational delivery teams. As an SDM youll report into ...

Service Delivery Director page is loaded## Service Delivery Directorlocations: TCMi - London: TCMi - Paristime type: Full timeposted on: Posted 28 Days Agojob requisition id: REQ0226\_0036274**Disclaimer:**As part of the transition following the sale by Finastra of the Teciem business, Finastra is supporting Teciem … that covers most asset classes, meets complex real-world treasury and capital market's needs, and adapts as markets evolve.**Role Overview** The Cloud Service Delivery Director is accountable for the strategic and operational delivery of cloud-based managed services for financial software clients. This role ensures ...

Enterprise Service Manager/Business Analyst - Service Now - HR - 100k You must have experience of implementing ServiceNow to be considered. Please only apply if you have experience of implementing ServiceNow The Client Based in London my client are a prestigious professional services organisation boasting a workplace with cutting … times in a row, the work environment attracts a seasoned professional who wants to be part of the best of breed. The Enterprise Service Management team is collaborating with business functions across the firm to leverage best practice, shared services and technology platforms. We are implementing ServiceNow ...

experienced, people focused Service Delivery Manager looking for a role where you can lead from the front in a structured, customer-centric environment? Our client is an established and growing managed IT services provider with a strong reputation for quality and care. This role offers the opportunity … take real ownership of service delivery within a close-knit team and the chance to shape and improve how services are delivered across the business. Service Delivery Manager Waterlooville (Hybrid - 3 days office, 2 days home) £55,000 to £65,000 per annum In this role ...

Service Delivery Manager Location: Waterlooville - Hybrid (3 days of8ice, 2 days remote) Salary: £50k - £55k Overview An experienced Service Delivery Manager is required to lead and continuously improve managed IT service delivery. The role is responsible for ensuring consistent, high-quality customer outcomes while leading … developing technical teams. A key focus is embedding structured service management practices aligned with/IEC 20000-1 to drive continual improvement and operational excellence. Key Responsibilities People Leadership - Lead and develop Service Desk and engineering teams - Conduct performance reviews, 1:1s, and development planning - Manage workload, wellbeing ...

Service Delivery Director Must have an Active DV Clearance. The Service Delivery Director will drive service performance, financial control and continuous improvement while identifying opportunities for growth and increased value. This role suits a strategic Service Delivery Director who can lead large teams … operate confidently within secure environments. Responsibilities Lead end to end service delivery across multiple contracts aligned to SLAs. Own full P&L accountability, financial governance and cost control. Manage service risks, performance and productivity improvements. Lead and develop a team of Service Directors and delivery ...

build a better working world. Position Summary We are looking for a Product Consultant to help shape the future of Talent/HR Service Delivery at EY. This is a high-impact role at the centre of our transformation agenda - driving innovation through AI, automation, and user experience … more efficient Talent solutions at scale. You will work across a global ecosystem to translate strategy into tangible outcomes that improve both business performance, service delivery, and employee experiences. What will you do for Talent/HR Service Delivery Lead the design and deployment of Talent ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

Technology continues to grow our SAP Practice and were looking for an experienced SAP Service Delivery Manager to join us. Were passionate about building diverse, inclusive teams and actively encourage applications from women, underrepresented groups, and neurodivergent candidates, with support and adjustments available throughout the hiring process. … Service Delivery Manager, youll take full ownership of service delivery for a single, strategic customer. This is not a portfolio role youll be fully dedicated to one account, embedded within the customers environment and working closely with their team day to day. The customer operates ...

This is a great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction.You may currently be in an identical role, and seeking a fresh challenge … line IT Support Engineer, and be seeking to utilise your skills in a slightly different role, with different responsibilities and lots of reward. Service Delivery Lead/Senior Service Manager Role Purpose The Service Delivery Lead is responsible for the day-to-day running, quality ...

Service delivery you can stand behind At Intercity, service delivery is about trust, accountability and doing right by customers, every day. Were looking for a Service Delivery Manager who can own customer relationships end to end, bring structure where its needed and calmly drive … person they trust to keep things running well, improve what isnt and speak plainly when it matters. Key Responsibilities as a Service Delivery Manager: Youll be the main point of contact for your customers and the person accountable for how service lands day to day. That means ...

Competitive (including bonus) Job Description The Customer Relationship Manager (CRM) acts as the primary interface. The role is responsible for managing client relationships, ensuring service satisfaction and aligning Infosys service delivery with strategic, operational and governance expectations. The CRM operates within a complex multi‐stakeholder environment involving … Central Team, organisations and internal Infosys delivery functions, ensuring that service outcomes support the ESR programme’s objective of delivering an integrated HR and Payroll service. Key Responsibilities Client Relationship Management Act as the primary point of contact for ESR Central Team stakeholders Build and maintain strong, trusted ...

Role: IT Service Management Coordinator Location: London, UK (Hybrid) Contract: 6 months Working Shifts: Full-time Monday to Friday Overview We are seeking an experienced and proactive Service Management Specialist to support and enhance operational service delivery across a multi-functional technology support environment. This role … will act as a key operational liaison between internal stakeholders, global service desk providers, and third-party vendors to ensure high-quality service delivery aligned to business expectations and operational standards. The successful candidate will play a central role in driving continual service improvement, managing operational ...

Service Management Coordinator (Service Delivery) Location: central London (Hybrid, 2 days onsite) Rate: £183 per day (Umbrella) Duration: 6 months Overview We're seeking a proactive and detail-driven Service Management Coordinator to join a busy and collaborative technology environment in London. This role sits … heart of service delivery, acting as a key link between internal stakeholders, global service desk teams, and external vendors to ensure a high-quality, consistent support experience. If you have a passion for IT Service Management (ITSM), enjoy analysing performance data, and thrive in a fast ...

looking for the right role for you? Then look no further Service Delivery Manager Salary £42,249 - £58,093 per annum (plus benefits) Hours 40 hours per week Location & Postcode Havering, RM12 5BF As a Service Delivery Manager at FCC Environment, you will be responsible … management of waste and recycling collection services, ensuring safe, efficient, and high-quality service delivery in line with contract requirements. You will lead operational teams, manage resources effectively, and ensure all objectives and KPIs are met. This vacancy is for a full-time position, working 5 days ...

hand experience of defining its future.Your locationYour locationIndustriesChoose a partner with intimate knowledge of your industry and first-hand experience of defining its future.# Service Delivery DirectorTelford, WorthingThis is a senior Service Delivery leadership role supporting one of Capgemini’s largest and most complex global clients. … will be accountable for the end‐to‐end delivery, performance and continuous improvement of critical live services, operating at scale across multiple technologies, suppliers and delivery centres.As a senior Service Delivery Director, you will act as the primary point of accountability between Capgemini and HMRC Service ...

Service Delivery Lead/Senior Service Manager Employer: Location: Whitchurch, Shropshire Pay: £40,000 to £50,000 per year, depending on experience + benefits + career Contract Type: Permanent Hours: Full time Disability Confident: No Closing Date: 05/06/2026 About this job This … great opportunity to join a long established, and continually growing business, where you will have the opportunity to take ownership of service delivery, to ensure continuous customer satisfaction. You may currently be in an identical role, and seeking a fresh challenge, or you may be an experienced ...

Service Delivery Manager Bournemouth Salary up to £40,000 We're hiring a skilled IT Service Delivery Manager to join this fantastic MSP team in Bournemouth. As a Service Delivery Manager, You will be responsible for the day-to-day operation of the business … monitoring and maintaining contractual KPI commitments, producing customer reports, and serving as an escalation point for both internal and external stakeholders. DUTIES & RESPONSIBILITIES: Oversee service operations, incidents, and ITIL processes to ensure SLA compliance. Improve service delivery through trend analysis and process improvements. Manage customer service ...

Overview We are seeking an experienced Service Delivery Director to lead delivery across a high-profile, mission-critical defence programme. This is a senior leadership role with full accountability for end-to-end service delivery, financial performance, and customer outcomes within a secure MOD environment. … will operate at a strategic level, driving service excellence across multiple contracts while leading a team of Service Directors and managing key customer and supplier relationships. Key Responsibilities Lead the delivery of multiple services in line with contractual SLAs and KPIs Own full P&L accountability , ensuring ...