1 to 25 of 592 Service Delivery Jobs

Service Delivery Director

Hiring Organisation
PropRec Search
Location
City of London, London, United Kingdom
Role We are seeking an experienced Service Delivery Director to lead global service delivery within a complex Master Service Provider (MSP) environment. This is a senior, high-impact role for a proven leader who excels at managing international operational teams and delivering consistent, high-quality … outcomes for enterprise clients. Our client is looking for an individual who can take ownership of end-to-end service delivery, drive operational excellence, and act as a trusted senior partner to internal and external stakeholders. What’s in it for you as a Service Delivery ...

Service Delivery Manager

Hiring Organisation
Odevo UK
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
Competitive salary
Exciting Opportunity! Join Odevo as a Service Delivery Manager Odevo continues to redefine residential property management through technology, innovation, and exceptional service. As we scale our digital and operational capabilities across our UK Operating Companies (OpCos), we are strengthening how IT services are delivered, governed, and continuously improved. … looking for a highly capable, service-focused Service Delivery Manager to join our UK IT Operations team and play a key role in ensuring reliable, high-quality IT services across Odevo UK. Position: Service Delivery Manager Company: Odevo UK Location: Hybrid – London/UK-based ...

Service Delivery Manager (IT/MSP)

Hiring Organisation
Ernest Gordon Recruitment
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Permanent
Salary
£60,000
Service Delivery Manager (IT/MSP) Cardiff, Wales £40,000 - £60,000 + Company Pension + Paid Overtime + System Training + Career Progression + Potential Hybrid Opportunities Are you a Service Delivery Manager or similar, coming from a background within IT Managed Services, having previous … working experience in a Service Delivery Manager role or a related position, looking to join a well-established, rapidly growing company, recognised as leaders within the industry, rich with over 20 years of history? Do you want to become a key member in a team of highly skilled ...

Tier 2 Team Lead

Hiring Organisation
The Christie NHS FT
Location
Manchester, United Kingdom
Employment Type
Permanent
Salary
£38682.00 - £46580.00 a year
summary Join our fast-paced and friendly Tech Bar team within The Christie's Digital Services department. We handle around 4,500 service requests per month, providing exceptional IT support to staff across the Trust. As Tier 2 Team Lead , you will supervise the Tier 2 Tech Bar team … ensuring efficient, responsive, and customer-focused technical support in line with corporate Service Level Agreements. You'll work closely with the Tier 1 Team Lead, IT Service Delivery Manager and Digital Operations Lead to maintain high standards and support the Trust's IT strategy. Key Responsibilities- Lead ...

Regional Service Delivery Manager - Multi-Site IT Leadership

Hiring Organisation
Rise Technical Recruitment Limited
Location
Woking, Surrey, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
Regional Service Delivery Manager - Multi-Site IT Leadership Woking/Addlestone/Basingstoke Corridor £47,142 + 18.9% employer pension + 34 days holiday + ongoing CPD + staff benefits platform + supportive culture + work-life balance Are you an experienced IT Manager or Service Delivery … infrastructure and they are looking for an IT leader who wants to help drive that forward. In this role, you'll lead the IT service delivery across a cluster of schools, working closely with headteachers, on-site technicians and the central IT leadership team. You'll line-manage ...

Service Delivery Manager - ITSM ITIL

Hiring Organisation
Operations Resources
Location
Cardiff, South Glamorgan, Wales, United Kingdom
Employment Type
Full-Time
Salary
£35,000 per annum, Negotiable
Service Delivery Manager – IT Managed Services Location: Cardiff (3 days office based, 2 days remote + occasional client site meetings) Salary: Negotiable on experience around £35000 Role overview We are seeking an experienced Service Delivery Manager (SDM) to join our IT Managed Services team. Reporting … Director of Customer Success, the SDM will be responsible for overseeing the delivery of IT services to our key customers, ensuring that service levels are met and continually improved. The successful candidate will act as the customer’s champion within The company, maintaining robust relationships and ensuring ...

Service Delivery Manager

Hiring Organisation
red recruitment
Location
Birstall, Batley, West Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point … contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the Yorkshire Office Weekly. Benefits & Package ...

Service Delivery Manager

Hiring Organisation
red recruitment
Location
Blythe Valley Park, Shirley, Solihull, West Midlands, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
Service Delivery Manager Red Recruitment is recruiting a Service Delivery Manager to join a telecoms and technology company who are recognised as a leader in their field. The ideal candidate will have a background in Service Delivery Management to act as the key point … contact for assigned customers, ensuring we deliver against contractual commitments while identifying opportunities for service and revenue enhancement. The salary for this position is between £40,000 and £50,000 Depending on experience and will be a hybrid role with travel to the various sites expected as part ...

Technical Service Delivery Manager

Hiring Organisation
Gleeson Recruitment Group
Location
Northamptonshire, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Technical Service Delivery Manager Hybrid - Locations: Northampton, Manchester, Wiltshire Are you a customer-obsessed IT leader with a knack for managing complex service environments and building long term client relationships? We're currently recruiting for an experienced Technical Service Delivery Manager to join a fast … growing organisation. You'll be the critical link between technical delivery teams and high-profile enterprise clients. Key Responsibilities: Own service delivery excellence : Ensure operational targets and contractual obligations are consistently met, with strict adherence to ITIL practices (Incident, Problem, Change, CSI). Be the escalation point ...

Managed Services Consultant

Hiring Organisation
Chess
Location
Alderley Edge, England, United Kingdom
work, a great place to be a customer” Responsibilities, not limited to: To work across the different Sales and Services teams to define Managed Service solutions for our customers (New Business and Contract Renewals). To directly engage with customers and capabilities within the business to propose and design … services. To provide sales support and collaboration with the technical teams, as required throughout the sales lifecycle. To assist in developing and configuring Managed Service solutions across our solution areas of Connect, Cloud, Devices, Modern Workplace and Security, including more complex and cross-solution area deals. Engage directly with ...

Head of IT Service Delivery

Hiring Organisation
Picture More
Location
London, South East, England, United Kingdom
Employment Type
Full-Time
Salary
£95,000 - £100,000 per annum
experienced Head of IT Service Delivery looking for a rewarding role where you can really make an impact? If so we have a brilliant opportunity available where you will play a pivotal leadership role within a forward-thinking IT function, where service quality, innovation, and collaboration … highly valued. You'll have the scope to shape service delivery strategy, influence senior stakeholders and manage high performing teams that make a real difference to the organisation. The role will involve: Leading IT service and support delivery across the organisation, maintaining strong relationships with senior ...

Security Services Demand & Delivery Senior Manager

Hiring Organisation
La Fosse
Location
London Area, United Kingdom
Security Services Demand & Delivery Senior Manager Location: Reading or London (4 days onsite) Salary: Up to £80,000 base + bonus & benefits About the Opportunity We’re working with a Global Telco business revolutionising the industry going through a huge cyber security transformation! I’m looking for a Security … Services Demand & Delivery Senior Manager to manage the delivery performance and quality of security services across a diverse portfolio. This is a senior, but hands-on role – in which you’ll act as the operational hub for security service delivery, managing demand, coordinating resources, tracking service ...

Customer Service Delivery Manager

Hiring Organisation
IntaPeople
Location
Cardiff, Llanrumney Community, South Glamorgan, United Kingdom
Employment Type
Permanent
Salary
£30000 - £35000/annum
Customer Service Delivery Manager IT Managed Services Cardiff We’re looking for an experienced Service Delivery Manager to take ownership of customer-facing IT managed services. This is a senior, visible role where you’ll sit between customers and technical teams, making sure services run smoothly … busy, this one will make sense. What you’ll be doing Acting as the main point of contact for a portfolio of managed service customers Owning contracts and SLAs, including reviews, reporting, and improvement plans Leading major incident management, coordinating technical teams and keeping customers informed Working closely with ...

Senior Service Delivery Consultant - Climate-Tech SaaS

Hiring Organisation
Climate17
Location
England, United Kingdom
platforms provide real-time insights to support reporting and net-zero commitments. Following strong sales traction, we are looking for a hands-on Senior Service Delivery Consultant to ensure clients get maximum value from our platforms. Role summary You will be the day-to-day owner of service delivery and customer support across our energy-data and carbon-accounting platforms. Working closely with the sales and product teams, you will oversee client onboarding and implementation, prepare technical documentation, handle service enquiries and renewals, and feed client feedback into the product roadmap. The role is remote ...

Senior Data Migration Manager (Oracle Fusion Cloud)

Hiring Organisation
Circle Group
Location
London, United Kingdom
Employment Type
Contract, Work From Home
Contract Rate
£600 - £700 per day
with potential to extend, operating inside IR35. Security Clearance: eligible for Security Check ('SC Clearance') This role is inside IR35 - Due to the service of the role, it will now be based on an Umbrella solution. Essential skills/experience required: Accounting qualification Bachelor's degree in computer science … deployment of IT solutions, change and risk management and the interaction between development and support services. Take ownership of technical design decisions throughout the delivery and assist project decision-making around the appropriate way to achieve deployment. Use data to inform planning. Manage complex internal and external dependencies. Ensure ...

Service Delivery Manager (M&R)

Hiring Organisation
National Highways
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£50,000
About the job. National Highways have an excellent opportunity for a Service Delivery Manager to oversee and control the delivery of highway asset maintenance and repair works across the North West Region. The Service Delivery Manager will oversee and control the delivery of maintenance … will need to have no more than 3 points to be considered for this position and during employment. Managing supplier performance to agreed contractual service level agreements, technical, quality and safety standards, including the investigation of breaches of service level targets and service non-availability, with ...

Service Delivery Engineer

Hiring Organisation
Jackie Kerr Recruitment Ltd
Location
Bedlington, Northumberland, England, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Service Delivery Engineer Bedlington Negotiable Salary Depending on Experience Our long-standing client, leaders in their industry, are looking for a Service Delivery Engineer to join their ever-growing team! Service Delivery Engineer Roles and Responsibilities: Be the first point of contact … delivering continual improvement within communicated and well managed budgetary restrictions Once up to date join or cross lead a Virtual Team The ideal Service Delivery Engineer will: Knowledge of ITIL Service Management and process execution is a benefit Knowledge of Microsoft Windows client and server operating systems ...

Service Delivery Manager

Hiring Organisation
Integral Recruitment Ltd
Location
Falmer, Sussex, United Kingdom
Employment Type
Permanent
Salary
GBP 50,000 - 55,000 Annual
Service Delivery Manager MSP Brighton, BN1 (primarily on-site, 1 day hybrid) £50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Service Delivery Manager

Hiring Organisation
Integral Recruitment Ltd
Location
Falmer, Brighton, East Sussex, England, United Kingdom
Employment Type
Full-Time
Salary
£50,000 - £55,000 per annum, Negotiable
Service Delivery Manager – MSP Brighton, BN1 (primarily on-site, 1 day hybrid)£50,000 - £55,000 plus benefits My client is a well-established Managed Service Provider (MSP) , supporting long-standing clients across a variety of sectors. With a fantastic reputation, they pride themselves on building strong … client relationships and a collaborative culture. They are now looking for a Service Delivery Manager to take ownership of the IT services department and play a central role in the leadership team. This is an exciting opportunity to lead and grow a team of 6 talented IT Technicians ...

Customer Success Manager

Hiring Organisation
Ultima
Location
Reading, England, United Kingdom
quality support experience for managed services clients, ensuring services are aligned with contractual commitments and evolving customer expectations. This role is responsible for driving service excellence, maintaining strong operational relationships, and acting as the client’s primary point of contact for support-related matters. Operating at the intersection … service delivery and customer success, the CSM ensures SLA/KPI adherence, leads service reviews, and supports continuous improvement initiatives. The role requires close collaboration with Technical Account Managers (TAMs) , Support Leads , Service Leads , and Account Managers , maintaining strong communication loops between client feedback, technical operations ...

Service Delivery Manager

Hiring Organisation
Neoci Ltd
Location
York, North Yorkshire, England, United Kingdom
Employment Type
Full-Time
Salary
£40,000 - £50,000 per annum
recruiting a Service Delivery Manager to act as the primary point of contact for a portfolio of customers, ensuring services are delivered in line with contractual commitments while identifying opportunities to enhance service quality, customer satisfaction, and commercial performance. This is a highly customer-facing role, working … closely with internal teams to manage the full service lifecycle. You’ll be accountable for communication, performance, and outcomes—owning the relationship and ensuring customers see real value from the services delivered. Key Responsibilities Own customer contracts and service obligations, identifying risks, gaps, and mitigation plans Plan, lead ...

ITSM Specialist

Hiring Organisation
Gleeson Recruitment Group
Location
United Kingdom
Employment Type
Contract
Contract Rate
GBP Annual
Role Summary As the ITSM/Platform Specialist you will take ownership of our clients Hornbill Service Manager platform, optimising, extending and automating workflows to drive efficiency and service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB ...

ITSM Specialist

Hiring Organisation
Gleeson Recruitment Group
Location
West Midlands, United Kingdom
Employment Type
Contract
Role Summary As the ITSM/Platform Specialist you will take ownership of our clients Hornbill Service Manager platform, optimising, extending and automating workflows to drive efficiency and service excellence across the organisation. You'll work closely with IT, operations and business teams to ensure ticketing, service catalogue, incident/change management, self-service and asset and processes meet business needs but with less manual effort and faster, more reliable delivery. Key Responsibilities Administer, configure and maintain the Service Manager platform (service desk, service catalogue, self-service portal, asset/CMDB ...

Senior Service Delivery Manager

Hiring Organisation
National Highways
Location
Birmingham, West Midlands, United Kingdom
Employment Type
Permanent
Salary
£50,000
About the job. National Highways have an excellent opportunity for a Senior Service Delivery Manager to join our team in Digital Services. The Senior Service Delivery Manager (Digital Workplace Services) will be responsible for a portfolio of services in Digital Workplace Services, such as: OT service desk, application packaging and distribution, end user services, and foundational services. The Senior Service Delivery Manager will lead the delivery of the services, ensuring support of existing and emerging information and communications technology (ICT) services, including providing technical advice to project teams. You will also ...

Installations Manager

Hiring Organisation
Celestra Ltd
Location
Milton Keynes, Buckinghamshire, South East, United Kingdom
Employment Type
Permanent
Salary
£45,000
work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role As an Installations Manager, you will be responsible for managing a small team of coordinators overseeing … delivery of IT installation projects across multiple client sites while ensuring a seamless connection between our Support Centre and Service Delivery teams. Your role will be key in managing on-site teams, coordinating logistics, and ensuring installations are delivered efficiently, on time, and within budget. Youll also ...