Service Delivery Jobs

Umbrella Only. Mixture of On site/Remote. Strong Service Delivery background. Manage a small team of technical resources deliver an outstanding service to agreed SLAs and OLAs. Need to have an excellent understanding of technology and have experience in Service Improvement. Ideally worked in a fast paced environment. Potential for... more ▸

Lincolnshire County Council has an exciting opportunity for a Residential Care Officer Level 2 to join our team at The Beacon. The Beacon is an 11 bed Residential Children's Home in Grantham that provides full time care for young people. Working as a Residential Care Officer you will join an established and experienced care team in the mentoring of children and young people who can... more ▸

A highly reputable and successful firm of chartered accountants based in Barnstaple is searching for a highly experienced Practice Accountant / Client Manager to join their team as a key addition and pivotal support role to the partners with career development prospects and opportunity to carve an influential role. Client Details. Based in Barnstaple, this several partner firm has developed a very strong reputation across... more ▸

Our client is looking for a Technical Helpdesk Advisor to. answer first line phone calls on their Helpdesk This will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services team in contacting customers and engineers when required. Main Tasks and... more ▸

Service Service / Co-ordinator Location - Buckinghamshire 18 months contract Rate - £12.37 per hour PAYE Quarterly bonus of £500 based on performance (£2k per year) My Client is looking for an experienced Customer Service Delivery Co-ordinator for an 18 month contract. For this role you will work in the Service Centre for Healthcare Systems and be responsible for coordinating and resolving customer issues with their... more ▸

Exciting new opportunity for Service Desk Agents based in Wakefield or Manchester on a Temporary contract until mid-next year 2022. As the Service Desk Agent you will provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. Key Accountability's. Technical Capability. Works... more ▸

This qualification is required by many organisations providing energy advice, It is essential for this role that you have a Full current driving licence ... This post is subject to a DBS check... This is a mobile position so a Full UK driving licence is essential and ideally access to your... more ▸

A growing and successful firm of chartered accountants based in the Bideford area is searching for a qualified ACA/ACCA Senior Accountant / Client Manager to join their team as a key addition in a pivotal support role to the directors, with career development prospects on offer and opportunity to carve an influential role within a highly regarded firm of chartered accountants. Client Details. Based in the Bideford area this... more ▸

Service Delivery Lead. We're looking for an enthusiastic and motivated individual to join the Locality Impact directorate and lead on Service Delivery in London Service area. Position: Service Delivery Lead. Location: Homebased - London with extensive travel across the service area. Hours: 35 hours per week. Salary: Salary circa £41,000 per annum (inner London weighting £3,299 per annum/pro... more ▸

Braxfield Recruitment have been appointed by a G15 housing association that are looking to hire an experienced Head of Compliance Contracts on a permanent contract. The successful candidate will support the M&E contract managers in delivering across M&E disciplines including water management, PAT testing, street lighting, door entry systems and lifts. The ability to analyse data to detect trends and anomalies is incredibly important... more ▸

Change and Integration Lead Salary: £39,748 - £44,166 per annum Grade: E Location: Swindon Hours: Full-time Contract type: Open Ended Closing date: 2nd August 2021 The Organisation. Operating across the whole of the UK with a combined budget of more than 6 billion, UK Research and Innovation is a new entity that brings together nine partners to create an independent organisation with a strong... more ▸

Are you looking for a New Challenge? An expanding family-owned care provider with over 50 services located in Folkestone, Dover, Ashford, and Herne Bay, supporting adults with highly complex learning disabilities, physical disabilities, and mental health diagnoses within residential and supported living environments. We are looking for a Care Sector, Service Delivery Manager that is willing to undertake registration... more ▸

All About Us. Currie & Brown is currently looking for an associate cost consultant for our London office to join the team working on an exciting restoration and renewal project that will also involve co-location to the programme office in Westminster. The successful candidate will be responsible for assisting in generating a high standard of service delivery and achieving successful outcomes for our client,... more ▸

Job Purpose: * Support the delivery teams by ensuring the relevant information has been received from the client and other delivery teams prior to commencing a design package and if not the relevant communications and mitigations are agreed. * Manage the interfaces during the design phase ensuring the relevant information has been provided to the client and / or other... more ▸

Service Delivery Lead - ITIL - Canary Wharf / WFH, London, £40-£45,000 + great benefits. Major client has an urgent opportunity for a Service Delivery Lead, ideally Degree educated and with a minimum of 3 years experience in a similar role. Supporting the ongoing availability of my clients Infrastructure and reporting directly to the Service Delivery Manager your primary responsibility as a Service Delivery Lead is to communicate with... more ▸

This is an administration focused position which requires excellent attention to detail and organisation in order to make sure all of the operations processes are efficient across the business. You will report into the Contracts Manager and provide support across the team to make sure goals are met. Client Details. My client are a fast growing business who have achieved... more ▸

I am currently recruiting for an IT Business Partner to join a well-established business, who are maximising their presence in the industry. Aligned to a crucial programme for them, you will be responsible for identifying and understanding business processes, owning business critical relationships and drive the increased usage of their IT solutions. This is an exciting, hybrid role where you will not only be managing relationships... more ▸

Group Head of IT. wanted to manage, steer and shape a UK-wide ERP technology transformation and change programme. The initial focus will be on transitioning disparate services across five organisations to a standard UK ERP infrastructure. We would love to hear from senior heads of technology with significant ERP planning, implementation and management experience, excited by the challenge of controlling and owning a massive technology transformation... more ▸

The highly successful National Lottery funded Communities Prepared programme places people and communities at its core with a ground-breaking step forward for community resilience towards emergencies by empowering and mobilising community emergency volunteers (CEVs) across England. Communities Prepared CEVs support communities to be more resilient by preparing for, reacting... more ▸

Helpdesk Manager - Contract 3 months High Wycombe £16.83 - 16.83 per hour The position has responsibility for a number of functions within the Project: a client facing CAFM Helpdesk, providing a logging, allocating and completion process, an administration team, and line management of the Data Assistant. The successful applicant will manage service delivery to meet the highest standards and maintained across multiple... more ▸

CCP has passionately supported candidates with ‘customer contact’ job opportunities since 2010. We focus on partnering with our fantastic clients, immersing ourselves in their brand when they’re looking for talented, culturally aligned people to join their business. We are excited to be working with a brand new client which operates within the commercial side of the entertainment world. They are... more ▸

BMS Lead/Supervisor Engineer - London / Home Counties. Our client requires a BMS Lead/Supervisor Engineer to support their service delivery function, the experienced Lead/Supervisor Engineerr will be responsible for managing and mentoring engineers you will be proficient with BMS Controls, HVAC and have an electrical qualification. As the BMS Lead/Supervisor Engineer you will have a strong electrical background and a good... more ▸

Robert Half are recruiting a new position of Service Delivery Manager to join a growing professional services organisation with a Head Office based on the outskirts of Edinburgh. The successful applicant will be joining the business an exciting time as they have tripled in size over the last 18 months and further growth is likely to offer significant long term development opportunities for the right... more ▸

Comfortable in using Microsoft Office - in particular, Excel. *Thrives in an agile and rapid-paced environment... Someone who can work side-by-side with the business and the Service Delivery Managers to ensure that this team of highly-skilled engineers are best assigned and supported throughout the working week... YOUR... more ▸

Baltic Apprenticeships are delighted to be working in partnership with Silverbug. Established in 2002, Silverbug are a managed services provider with experience of working with both UK and global IT projects. Due to continued growth, Silverbug are currently looking to expand their team through the addition of a new IT Service Desk Apprentice based in Milton Keynes. Working in a team of 20, this is an excellent opportunity for someone looking... more ▸

Service Delivery Manager. An exciting opportunity has arisen for a Service Delivery Manager to join a leading organisation based in North London. The successful Service Delivery Manager must have experience of ITIL frameworks, Information governance, ISO accreditations and Service Now. It is also important you have budgeting and pricing experience while also planning, research and roadmaps for their extensive... more ▸

MM586 - Service Desk Operator x 2 Location - Birmingham Salary - £9.35/hr to £10.40/hr DOE Overview First Military Recruitment is working in partnership with our client to recruit a Service Desk Operator to join their team in Birmingham. The role An opportunity has become available for a Service Desk Operator to be based in our Birmingham Office to deliver outstanding and efficient customer service to our customers both internal and external... more ▸

The more you put in, the more our residents will get out of life. Head Start Advisor (Housing and Mental Wellbeing) £24,517 + Benefits. Newton Abbot, Devon TQ12. Teign Housing is a successful social landlord employing over 90 ambitious, committed people, responsible for managing more than 3,700 homes across South Devon. Going the extra mile to transform our... more ▸

Deputy Chief Information Officer (Grade 10) University of Birmingham (£80 - 95k + University benefits) Harvey Nash are delighted to be partnering with the University of Birmingham (UoB) in hiring their new Deputy CIO. University of Birmingham (UoB) is the original Red Brick University and part of the prestigious Russell Group, with 8,000 staff and 38,000 students in the UK alone. With their iconic, Edgbaston... more ▸

Job Title: IT Service Engineer. Business Unit: Enabling Functions. Location: London. Role purpose. The Service Engineering team offer 1st and 2nd line support for all ISG offices and project sites. Service Engineers work as part of the Service Engineering team to provide first and second line support functions across all office and project site locations... more ▸

Account Managers job based in Coventry Your new company You will be working for a rapidly expanding company that is currently going through some exciting changes, and winning a number of prestigious large clients. Your new role You will be responsible for ensuring that the all the contract requirements are being met. This will involve liaising with the... more ▸

Mobile Refrigeration Engineers to join the FM team within the South East. Reporting directly to the Technical Manager, you will be expected to take full responsibility for the refrigeration and associated equipment maintenance across several sites in and around London and the South East. As part of this role, you will be required to complete a variety of tasks related to this role to ensure... more ▸

Our client a large service provider is recruiting a Mobile Gas Engineer to join the FM team within the Midlands region. Reporting directly to the Contracts Manager, you will be expected to take full responsibility for the building maintenance across several sites in and around the Midlands area. As part of this role, you will be required to work flexible hours and complete a variety... more ▸

Tangent International have a number of UK role at the moment and are looking to speak with Acquisition Delivery Managers for an urgent role with a global telecommunications company. Responsibilities. Accountable for Acquisition service delivery of the project deliverables through from start to finish to ensure all tasks are completed as per SLA’s and forecasts. Collaborate with small internal Acquisition, Design Delivery... more ▸

A growing firm of accountants based in Paignton is searching for an experienced, accountancy practice career background Senior accountant / Client Manager to join their team as a key addition in a hands on role, delivering accounts/tax and all around services to a varied portfolio of clients as a key right hand support to the firms directors, along with managing and supporting a wider team of professionals. Client Details. A successful firm... more ▸

Barts Health are looking to recruit a band 7 Service Delivery Manager to cover the Neurosciences department at The Royal London Hospital. The successful applicant will play a key role in ensuring the consistent delivery of high quality care to our patients that will enhance our reputation as a centre of excellence both internally and externally. The key challenges of the role will be turning... more ▸

UC Engineer. UC Engineer UC Engineer. Franklin Fitch are excited to be recruiting for a permanent UC Engineer role at one of our reputable partners based in Central London. We are looking for an UC engineer like you with a good base technical understanding of MS Teams, BroadSoft, and other UC solutions. You will be working as key support within the Unified Communications team and will have input on key UC projects... more ▸

Service Delivery Manager : Flexible Working. Type : Permanent. Location : London. Salary £60,000 - £65,000 + Benefits. A rapidly expanding, international digital payments organisation are recruiting a Service Delivery Manager to join their team. Their main goals are to make international payments easier, faster and economical. As Service Delivery Manager you will be working within the infrastructure department, alongside their Tech... more ▸

We have an exciting opportunity available at The University of Suffolk for you to join a developing team as an IT Operations Manager based in Ipswich . This is a full time, permanent role and in return, we are offering a competitive salary of £42,792 - £51,034 per annum plus benefits. The University of Suffolk. is all about transformation - transforming individuals, our community, our region and beyond. We have absorbed the best... more ▸

About the opportunity Reporting into the Problem Management Lead, the main purpose of the Problem Managers role is to resolve the causes of incidents and minimise the adverse impact of incidents caused by errors within the IT infrastructure... Is able to classify and prioritise problems, document their causes and implement... more ▸

Job title: Global IT Manager Location: Newcastle Salary: up to £70,000 plus benefits Our client is looking for highly skilled Group IT Manager to join their growing team, this is a very secure and long standing global business with a clear plan for the future, the products they offer are all high end to blue chip clients. This is not just an onsite... more ▸

Our client has grown quickly with presence in 11 countries but expanding to 20 by the end of 2021. They are currently going through a Service Transformation and new roles are being created to meet the demand on service. The focus on this role will be a Service Delivery Manager with a focus on Change Management and Projects. This is not an Implementation Manager role but working... more ▸

Service Desk Analyst Preston £11.13ph-£13.35ph My public sector client based in Preston is searching for a service desk analyst for an initial 3 month contract. Key Responsibilities- * To identify and record all ICT incidents, service requests and change requests onto the Service Desk System. * To provide 1st line resolutions/ updates in response to ICT incidents and requests, where applicable and to assign... more ▸

Bristow Holland have an excellent IT Service Delivery Team Lead position based in Stowmarket working for a market leading organisation. You will lead a team of 3 Engineers both on-site and remotely to ensure the IT Engineering Team operate efficiently and meet the business expectations and service levels. The aim of you in this position is provide end user hardware support to all sections... more ▸

My client a leading company are searching for a Service Delivery Manager for a 12 month contract inside IR35. This role offers remote working. Looking for someone who can working with different stakeholders and teams to implement an efficient model and drive standards. Key Skills and Experience Required: In-depth ITIL knowledge, and specific demonstrable experience across all the... more ▸

Our client, a large Facilities Management provider are recruiting a HVAC Engineer with Electrical bias to join the South FM team working within the M25 and Central London. Reporting directly to the Contracts Manager, you will be expected to take full responsibility for the building maintenance across several sites in and around the area. As part of this role, you will... more ▸

ITSM Developer Remote with Occasional Site Work in Malvern 6 Month Contract Inside IR35 £520 Per Hour Responsibilities: Application support professional with experience in designing and developing ITSM platforms (in particular Cherwell) Work with our Service Operations team to provide configuration and maintenance support to a newly deployed ITSM platform. Working alongside service delivery teams to provide day to day... more ▸

IT Change Coordinator. The ICT Department is looking for a dynamic and driven ICT Change Coordinator to join the Service Delivery team. This apprenticeship role is ideally suited to someone who has a passion for service and continuous improvement, but importantly also has the desire to develop their skills and knowledge through a combination of formal training and on the job learning... more ▸

IT Field Technician, Lookers plc. IT Service Delivery, Belfast. Ref: req9779. Market leading employee benefits. We're searching for a tech savvy individual to join our hardworking and passionate team as an IT Field Technician covering our locations across both Northern Ireland and the Republic of Ireland. It's an exciting time to join our award winning company and reap the benefits of working for a market... more ▸

Helpdesk Administrator. Stallion Recruitment are currently looking for a Helpdesk Administrator to join a fast growing and dynamic facilities management company in Slough. This is a challenging and rewarding role, with a lot of career advancement opportunity and great stability for the future. The hours are 08:00 - 17:00, Monday to Friday. Responsibilities of the Helpdesk Administrator. Providing administrative support to a large team of day and... more ▸

Level 2 SOC Analyst. Bournemouth based. Great salary and benefits. Permanent. We are looking for people with experience within a SOC environment to join the team based out of the Bournemouth office for a leading cyber security company. **If you would consider relocating to Bournemouth we can allow 3 months working from home while you adjust to the new job and find... more ▸

Are you experienced in IT Customer Service? Do you have excellent communication skills and the ability to develop effective relationships across a wide customer base? If so, this may be the role for you. We have an exciting opportunity for a Lead IT Systems Advisor to join our Information Management and Technology Team. The role. This role will be accountable for the performance of the IT System... more ▸

Service Delivery Manager – Access & Sufficiency (School Organisation and Pupil Place Planning ) Education & Skills. Grade : SMG £61,902 - £65,039 per annum. 37 hours per week. It is an exciting time to join Telford and Wrekin’s Education and Skills Directorate. Our fantastic town is growing and in light of our increasing population we are able to invest in our education services. We have recently added the... more ▸

Service Delivery Cleaning Manager. Location - York, YO19 4TA. Hours - 40 hours per week, 5 days out of 7. Some Benefits include : 25 days plus BH. Life assurance. Employee discounts via Perkbox. Dental Insurance. Cycle to work. Access to a virtual GP. Access to a health & wellbeing app. Savings, loans and salary advances. Training & Development. Are you dedicated to delivering great service and want to join... more ▸

Job Description: Essential Job Functions. Interfaces with end users to independently resolve problems concerning system function(s) which have been escalated through a problem ticket process and generally are outside of established processes and procedures. Reviews assessments of diagnostic information and determines alternatives. Coordinates, oversees and/or conducts install, move, add, and change (ICMS) activities based for... more ▸

Job Description: Essential Job Functions. Interfaces with end users to independently resolve problems concerning system function(s) which have been escalated through a problem ticket process and generally are outside of established processes and procedures. Reviews assessments of diagnostic information and determines alternatives. Coordinates, oversees and/or conducts install, move, add, and change (ICMS) activities based for... more ▸

this is a superb opprtunty for a Service Desl Ticket Coordinator with a passion for technology. This is a great opportunity for a Technical Service Desk Ticket Co-Ordinator to work within our Service Delivery Team. You will be reporting to the Service Delivery Lead and be responsible for ensuring that all customer tickets are logged and assigned to the relevant engineer in line with... more ▸

Solutions Delivery Manager required for a global financial services organisation with a network of clients and partners spanning all corners of the globe. Their dedicated technology division plays an essential role in the day to day operations, data processing and information analysis of their proprietary technology platform, providing innovative solutions and identifying and anticipating the needs of their global client... more ▸

5 Month Contract Inisde IR35. Remote for the foreseeable but will need to be onsite at some point 3-4 days a week, can be Luton or Cambridge... This will involve proactive activity, developing and executing sourcing plans, building talent pipelines, conducting direct sourcing activity, research, screening, interviewing, pre-selecting,... more ▸

*** FANTASTIC OPPORTUNITY JUST IN *** Service Delivery Manager. A fantastic opportunity has arisen at a rapidly expanding IT & Wi-Fi specialist company in Preston . They are looking for an experienced Service Delivery Manager to join their dynamic team. The ideal candidate for the role will be customer-focused, a team player and will have existing experience in service delivery and managing a team effectively. The purpose of the... more ▸