Service Delivery Jobs

Onsite Engineer. Location: Cambridge. Salary: Up to £27,000. ? ? What you'll be getting up to on a day-to-day basis… Provide 1st and 2nd line onsite and remote technical support services. Resolve issues in a competent manner, whilst communicating professionally with the customer and teams. Prioritise, progress and resolve technical queries and service requests assigned to the individual in accordance with standard and customer... more ▸

We are excited to be recruiting an IT & Tech Category Specialist to join a top city based professional services firm to manage and deliver all procurement projects as well as supporting with implementing all global category strategic plans. The role which will be part home and office based will require the incumbent to have come from or have previous experience within the IT/Tech Category... more ▸

Build Recruitment are working with a Facilities Services provider to make the key appointment of a HelpDesk supervisor working on a busy university campus. The purpose of the HelpDesk supervisor will be to to lead the helpdesk team to ensure excellent service delivery of the Helpdesk across the estates with a key focus on compliance and chargeable works. You will be responsible for ensuring all Helpdesk... more ▸

Our IT client is seeking a 2nd line engineer to join its busy team. The role will carry out remote technical vetting, fault rectification and call closure of faults logged on customer’s equipment. To support field service engineers’ in identifying faults, ordering parts and coordinating activities to successfully achieve customer service level agreements. Main Tasks and Objectives. - Working with customers... more ▸

A Senior 2 nd Line Engineer is needed for a large private healthcare group to support the service delivery function. The role is a contract opportunity and offers a day rate of £140 - £240, dependant on the right candidate. The role is flexible in terms of remote working and has a requirement of travel to nationwide sites as and when required. The role is a contract opportunity and offers a day rate... more ▸

Leading Broker in London are looking for a Broker Support Technician to drive the delivery of an efficient and enhanced end to end operations service to their Clients and their Brokers. This is a full Broker Support position, assisting in the preparation of key placement documentation, overseeing the premium processing function, overseeing the service delivery provided by their 3rd party providers, utilising relevant... more ▸

Our client is looking for a Technical Helpdesk Advisor to. answer first line phone calls on their Helpdesk This will include call logging and undertaking first line fixes, also directing calls to 2nd and 3rd line resolvers as required. The role will also support the technical services team in contacting customers and engineers when required. Main Tasks and... more ▸

Are you skilled in IT with a background in IT support and service delivery? We have an exciting opportunity to join one of our customer facing IT support teams. As an IT Supporter, you will work within a small, expert team to provide an outstanding IT service across our Academic and Professional Service areas, providing digital solutions within a changing business and technical environment, and supporting the day-to-day IT requirements... more ▸

My client is a small to medium size global insurance firm and they are in the midst of a major Cloud migration and looking to bring in a heavy hitting Service Delivery/Improvement professional to help refine & improve their support model. This role requires someone with the following skill set... more ▸

*Role - Helpdesk Supervisor (Facilities Management) *Location - West London. *Company - A well-established maintenance provider. *What you get in return - £42,000 + Training, Progression & Incentives. A medium sized facilities management provider who are renowned for their staff retention and family ethos are currently recruiting for a Helpdesk Supervisor to work on one of their flagship sites in West London. This reputable company... more ▸

Role Purpose. To provide a single point of contact for users, dealing with the management of both routine and non-routine incidents, problems and requests. Provision of 1st line support for incidents. This role will involve 4 days on and 4 days off with 11.5 hours shift and involve... more ▸

Helpdesk Supervisor Livingston £28,000 Who will you be working for? A leading Facilities Management & Technical Services provider. Offering fantastic benefits and training opportunities. Your new role. Working Monday - Friday, 8am - 5pm in one of the companies’ offices in Livingston. Supervising a team of helpdesk operatives, ensuring that all SLAs are met in time and driving team performance to maximise self-delivery... more ▸

Role: Helpdesk Supervisor. Location: Livingston and some remote work. Duration: Permanent. Salary: £28,000. Key Responsibilities. * Supervision of the Helpdesk Team in accordance with company Policies and Procedures. * Ensure the efficient and effective delivery of services in accordance with client contractual obligations. * Liaise with client representative and company teams to ensure PPM and reactive tasks are delivered... more ▸

Role: Helpdesk Supervisor. Location: Glasgow and some remote work. Duration: Permanent. Salary: £28,000. Key Responsibilities. * Supervision of the Helpdesk Team in accordance with company Policies and Procedures. * Ensure the efficient and effective delivery of services in accordance with client contractual obligations. * Liaise with client representative and company teams to ensure PPM and reactive tasks are delivered... more ▸

Service Delivery Manager required to join one of Kent's top care providers to support their East Kent Services Your new company Hays are the UK's number one leading recruitment agency, successfully helping more individuals find work than any other agency, and we are expanding. We are currently looking for a dedicated Service Delivery Manager on behalf of an Outstanding CQC rated... more ▸

We have an opportunity for a Mobile Gas Engineer. to join our Smartspace FM team. Working as part of the London and South East mobile team, where the focus of this role will be to carry out planned preventative maintenance. Key Accountabilities will include: Carry out Planned Preventative Maintenance (PPM) to boilers and associated plant, including Reactive Maintenance and extra works/emergencies in accordance... more ▸

A highly reputable and successful firm of chartered accountants based in Barnstaple is searching for a highly experienced Practice Accountant / Client Manager to join their team as a key addition and pivotal support role to the partners with career development prospects and opportunity to carve an influential role. Client Details. Based in Barnstaple, this several partner firm has developed a very strong reputation across... more ▸

My client, a forward thinking and customer focused vehicle management business, is looking for an experienced Technical Services Executive to join their Operations team. The main purpose of the role is to provide a high level of service delivery to clients in all areas of the Technical Services operation, providing support to the areas of the business who interact with the department. Key responsibilities:- - To monitor and... more ▸

A leading and high-profile global organisation with multiple business streams is looking for a. Service Desk Manager. to join their team. This role will see you working in a highly dynamic fluid environment and see you leading a team of 10 within a service delivery function. This role will see you taking responsibility for future deign of the service operations function of the... more ▸

Main Responsibilities: The successful candidate will be accountable for establishing and maintaining strategic and operational relationships with their customers based upon service excellence and good customer service. What we’d like from you: Candidates must have a proven track record of the successful service management of a customer and strong knowledge across multiple technology platforms. Experience in managing relationships... more ▸

Service Delivery Manager. cardiff. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

Service Delivery Manager. Newport. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

Service Delivery Manager. Bristol. If you are a talented Service Delivery Manager then make your "New Year, New Me" mantra count this year by working with a leader in the Defence and Space Sector. Join a team of ambitiously talented individuals who continuously innovate to deliver efficient and technically advanced solutions throughout all services. The Service Delivery Manager will be responsible... more ▸

We are currently recruiting for a Temporary Team Leader/Senior Practitioner Role base in Wandsworth South London. The project is supported housing consisting of 30 units. There are 8 beds in a shared house with 24/7 cover, 6 beds in a shared house with 9-5 cover and then 16 self-contained flats as step down accommodation. The service user group is people who use substances. Working hours are Monday to Friday... more ▸

Wintel Engineer / Integrator - Contract - Hampshire. Leading Defence Industry service provider require a skilled Integrator to work on an ongoing contract basis. Please note the role with involve some travel and on-site work. **A national security clearance is required for this role but candidates not holding this level of clearance will be considered** Responsible for the design, creation, testing and... more ▸

Fujitsu are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract... Works under supervision, supporting standard technical queries related to a single product/small set of products (eg Microsoft products, operating system, basic networking,... more ▸

Fujitsu are keen to drive the hiring within and are looking for candidates that would be potential and suitable permanent employees at the end of the contract... Works under supervision, supporting standard technical queries related to a single product/small set of products (eg Microsoft products, operating system, basic networking,... more ▸

About The Role. Client Solutions Manager. Hemel Hempstead or Tingley or Homebased. The post-holder will work within the Non Clinical team providing tactical, hands-on support and being a main point of contact for the Trust’s temporary staffing functions and NHSP onsite teams with specific responsibility for driving both a high level of customer service and trust specific... more ▸

BMS Lead/Supervisor Engineer - Midlands. Our client requires a BMS Lead/Supervisor Engineer to support their service delivery function, the experienced Lead/Supervisor Engineer will be responsible for managing and mentoring engineers you will be proficient with BMS Controls, HVAC and have an electrical qualification. As the BMS Lead/Supervisor Engineer you will have a strong electrical background and a good understanding of HVAC... more ▸

Location: Mostly home working with infrequent travel in to Bristol and Midlands... Experienced PM required to ensure quality of delivery across broad portfolio of projects, managing with internal stakeholders and external clients. Key skills: Sound understanding of IT architectural and management aspects. Clear ability to understand, interpret and deliver against... more ▸

Service Delivery Lead / Infrastructure / IT / ITIL / COBIT / InfoSec / London / Banking / Permanent / £45,000 - £50,000. Vivo Talent is currently engaged with a leading international bank to recruit for a Service Delivery Lead. As the Service Delivery Lead you will be supporting the Head of IT in managing the IT team and ensuring stable and high-quality service delivery of IT within the bank. You will be integral in helping... more ▸

Previous service delivery/account management will be ideal. ITIL certification is expected but not essential if you are already familiar with the framework and have working knowledge. Ideally you would have worked for a Systems Integrator who has had a growth target If you have experience in Delivering in Project... more ▸

Service Executive / Senior Service Manager (work from home) An exciting opportunity has arisen for a Customer facing Service Executive to join an establish multi award winning business who are a market leader in their sector offering outsourced IT services. Looking for someone with an entrepreneurial edge that can spot and develop opportunities that you will have the autonomy to build... more ▸

Support Analyst Remote/Huddersfield £28,000 + Holiday + Progression An amazing opportunity for a Systems Analyst to join a leading Energy distributor within the Energy industry. You will be helping provide essential Support to the IT teams. The company in question has a real solid footing not only in the UK but also in Europe and South Africa and is looking to continue the growth by adding a Support Analyst... more ▸

Support Analyst Remote/ Huddersfield £28,000 + Holiday + Progression An amazing opportunity for a Systems Analyst to join a leading Energy distributor within the Energy industry. You will be helping provide essential Support to the IT teams. The company in question has a real solid footing not only in the UK but also in Europe and South Africa and is looking to continue the growth by adding a Support... more ▸

Cloud Engineer (Azure) sought by a household name with offices in Reading. The role will be a 50-50 split between working from home and being office based. You will work as part of a larger infrastructure team and be accountable for all Azure services. The ideal candidate will have at least 1 years' experience working with Azure technologies. Purpose. The Senior Cloud Engineer... more ▸

Accountable to the Head of Hybrid Platforms for all aspects of delivering a customer-focused, robust, reliable, responsive and secure, high quality IT monitoring service, specifically but not exclusively: * Working in collaboration with teams from Platforms and Service Delivery; Solutions development; and ITS Research to automate checks that are currently performed manually * Evaluate the range of monitoring tools and products... more ▸

IT Technician-FT Onsite-Must have current Enhanced DBS. Our client, a School based in London require a full time onsite IT Technician. -Asset and configuration management Track, log and correct information to protect assets and components; create and maintain operational documentation; compile inventories for computer hardware and software licences; maintain all stock levels of equipment. -Customer service management Act... more ▸

We are looking for a customer centric person to join a global, leading company that are currently going through a period of growth. This tech-led business is currently going through a large digital transformation towards the cloud & automation and are looking for someone to lead their IT Service Desk environment. You would be responsible for managing the team and the service delivery... more ▸

Capstone Foster Care are an independent fostering agency with hundreds of carers across England helping foster children build brighter futures. Working for Capstone Foster Care you will have the unique opportunity to work for a company that is owned by its employees, as an Employee Ownership Trust. Employee Ownership Trusts result in improved employee wellbeing, staff engagement and a sense of achievement... more ▸

Role responsibilities: Manage the service delivery to clients, including high impact and escalated issues, providing a key focal point to interface with both clients and delivery teams. Define and drive the delivery of IT platform services to achieve the required SLA targets. Develop and implement a scalable service delivery model,... more ▸

IT Engineer - Permanent vacancy. Location: Bristol. Salary: £25,000 - £27,000 + company benefits. Role purpose: The core purpose of this role is to deliver onsite IT assistance to schools within organisation, this includes technical assistance as well as advice on the usage of systems/equipment. The IT team focuses on providing a customer service centric approach to the delivery of support services to the schools, this role is a key visible component... more ▸

Working for this US bank in their London office, the role of the IT Service Delivery Lead is to support the Head of IT in any ongoing support and new project roll-outs. Experience Required. Service Delivery Experience. Sound knowledge of IT environments and infrastructure. Experience of IT best practices and frameworks (i.e. ITIL and COBIT) Management skills and experience to create an efficient work environment, conducive to teamwork... more ▸

Service Delivery Manager – London / Remote - £55,000 - £60,000. Service Delivery Manager, Service Management, Service Desk, End User Computing services, SDM, ITIL… We are parterned with a leading IT Services business with an impressive protfolio of cutsomers spready across the UK who are hiring for several Service DElivery Managers to assist their continued growth. The successful Service Delivery Managers will... more ▸

We are parterned with a leading IT Services business with an impressive protfolio of cutsomers spready across the UK who are hiring for several Service DElivery Managers to assist their continued growth. The successful Service Delivery Managers will be dedicated to a customer and will require travel to the customer... more ▸

Are you a global payroll professional with large team management experience, within a high volume environment? Do you have a proven track record in process improvement and global vendor consolidation? I am partnering a leading financial services brand to source a Global Payroll Service Delivery Lead on a permanent basis. Key responsibilities include: Leading a global team of approximately 50 people, with 7 direct reports located in the... more ▸

The Role They are looking to fill a IT Service Delivery manager position. The right candidate will be responsible for overseeing a portion of their administration processes including budget forecasting, co-ordinating policy updates. On a day to basis your activities will include: * Allocating licenses and managing the costs related... more ▸

Job Title: IT Service Desk Manager. Location: Warrington. Day Rate: £40,000 to £45,000. Benefits: Pension, Excellent Profit Share. This is a new opportunity for an experienced Service Desk Manager or Helpdesk Manager to join the UK arm of a large highly successful international sales and distribution business based in Warrington. The company is key part of a global organisation where IT is critical to their continued success and... more ▸

A leading facilities maintenance company is seeking a Helpdesk Administrator. This role is based in Birmingham and is offering a salary of up to £22,000 Per Annum. Job Role: Responsibilities: § To provide all of the necessary administration support for the specified contract. § To operate and co-ordinate all of the Helpdesk functions and to provide a single point of contract for the Client, the service technicians and the dedicated... more ▸

A leading facilities maintenance company is seeking a Helpdesk Administrator. This role is based in Birmingham and is offering a salary of £22,000 Per Annum. Job Role: Responsibilities: §To work as part of a team, engaging in all of the office administrative functions, in order to be able to provide support and assistance whenever necessary. § To provide all of the necessary administration support for the specified contract. § To operate and co-ordinate all... more ▸

Sellick Partnership are currently recruiting for an Interim Financial Control Manager to support in a closedown process for the period between February and June. Our client is happy to consider applicants who wish to work 3-4 days a week, as well as a full time basis. The main duties of the Closedown Accountant are as follows: To support and effectively plan, co-ordinate and deliver the completion... more ▸

An expanding Cyber Security company are looking to hire a Service Delivery Manager to join the team on a permanent basis to help organise their service team as the company scale and grow. This could be an exciting opportunity for someone to be able to implement their own strategies and to keep their team focused on the right priorities and targets as the company continues to expand. This... more ▸

Reactive Repairs Manager (Social Housing) Stockport. £35,000 - 40,000. 10% Car Allowance. + flexible working, annual bonus, mileage contribution, all IT equipment supplied, competitive pension scheme, 27 - 30 days holiday. This is a permanent opportunity for an experienced Reactive Repairs Manager to join a leading housing association. The housing association operate locally within a 20-mile radius, providing refurbishment and maintenance to over 11,500 stock... more ▸

Voids Manager (Social Housing) Stockport. £35,000. 40,000. 10% Car Allowance. + flexible working, annual bonus, mileage contribution, all IT equipment supplied, competitive pension scheme, 27 - 30 days holiday. This is a permanent opportunity for an experienced Void Repairs Manager to join a leading housing association. The housing association operate locally within a 20-mile radius, providing refurbishment and maintenance to over 11,500 stock of social... more ▸

Chief Technology Officer Location: South-West Start date: ASAP Job Type: Permanent Salary: £90,000 - £100,000 + Equity + Package Allied Resource are currently working with a fantastic telecommunications firm based in the South West. Our client is looking to recruit an experienced CTO to play a vital role in the future growth and management of the business. You will focus on the technological developments... more ▸

Baltic Apprenticeships are delighted to be working in partnership with Silverbug. Established in 2002, Silverbug are a managed services provider with experience of working with both UK and global IT projects. Due to continued growth, Silverbug are currently looking to expand their team through the addition of a new IT Service Desk Apprentice based in Milton Keynes. Working in a team of 20, this is an excellent opportunity for someone looking... more ▸

Contracts Service Delivery Manager. Title: Contracts Service Delivery Manager. Location: Cirencester. Salary: £21,000 to £22,700 depending on experience (full-time equivalent salary of £32,375 to £35,000) Hours: 24 hours/week, flexible working with core hours. About the role: Our client is a small general needs housing registered provider with 176 homes located in Cirencester and the surrounding rural communities. They have... more ▸

Our client are on the lookout for a Service Desk Advisor to join their established service desk team, to play a key part of their Service Delivery function and provide an outstanding level of 1st line technical support to colleagues across the business... You will support effective incident root cause... more ▸

Our client which has over 16,000 homes across the region, has a rare opportunity for a talented and experienced Development and Compliance Manager to join them. This role is critical to ensure the Asset and Property Services Division consistently deliver a high quality service to their customers in a cost effective and efficient manner. We are looking for individuals within this... more ▸

Service Delivery Manager. Remote/ Home based. Up to £40k (dependant on experience) + bonus + benefits. I am representing a disruptive technology platform & cloud-first solutions organisation who provide a comprehensive range of world-class business-enabling digital solutions looking to hire an enthusiastic Service Delivery Manager. My client is offering an opportunity to step into a client focused role, with the chance to work directly with some of UKs top players across... more ▸