101 to 125 of 2,700 Service Delivery Jobs

programme starting in Nov 2026. Purpose of role The ‘Small Business Resource Manager will work with the Head of Small Business Service Delivery to ensure that we are meeting the demands of London’s small businesses with relevant and timely resources, content and support offerings. Working with stakeholders … role in supporting the creation for the AI Adoption programme. The successful candidate will work in close collaboration with other teams, such as Content, Service Delivery, Small Business Programmes and Marketing on tasks such as planning and sourcing content and webinar speakers from provider organisations and corporate partners ...

Department: SRG Governance Service Delivery Company Description Version 1 has celebrated30 yearsinbusinessand continues to be trusted by global brands to delivertechnology and transformationsolutions that drive customer success. Ourdeepexpertiseenables our customers to navigate the rapidlyevolving technology landscape. We foster strong partnerships withglobal technology leadersincluding Microsoft, AWS, Oracle … sdeeply embedded within our DNA. Invest in us andwe’llinvest in you!. Job Description We are looking for a highly skilled and dynamic Service Transition Project Manager to join our team. In this role, you will be responsible for the end-to-end delivery of projects ...

using technology to solve business problems, working in partnership with our clients to help in achieving their goals. We are seeking an experienced Service Delivery and Service Improvement professional to take ownership of the ongoing performance, stability, and continuous enhancement of IT services across the organisation. This … role is responsible for ensuring high levels of service quality through effective service delivery management, performance monitoring, incident and escalation management, supplier governance, and stakeholder engagement. Working closely with both business and IT teams, you will drive service excellence by identifying improvement opportunities, managing risk ...

Sales Skills Strong experience supporting SAP AMS pre‐sales cycles, including solution scoping, effort estimation, and proposal development. Ability to design value-driven AMS delivery models aligned with client business objectives, including hybrid, offshore/onshore, and outcome-based models. Extensive experience presenting Service Delivery … creating RFP/RFI responses, pricing models, resource pyramids, SLAs, and KPIs for AMS engagements. Expertise in conducting client workshops, fit–gap assessments, and service discovery sessions to identify AMS opportunities. Ability to collaborate with Sales, Presales, Solution Architects, and Delivery teams to shape winning AMS propositions. Demonstrated ...

make a difference in the world! The role is office based in Hartlepool with an ability to work 50% of the time remotely. The Service Desk Manager is a varied, challenging and exciting role. The role is responsible for ensuring the Service Desk and Incident Management processes … evolving needs of the business. It will involve working closely with both internal and external stakeholders and customers and is targeted with supporting the delivery of a high performance and reliable IT capability worldwide. Working within the Cyber, Service and Technology (CST) division and reporting to the Head ...

varied and fast-paced role combining technical service delivery, team leadership, project coordination, and exceptional client service. Elevate Cloud is a leading provider of IT Support, Cyber Security, Microsoft 365, Cloud Solutions, Connectivity, and Business Telephony services. We support businesses across the UK by delivering reliable, proactive … customer-focused technology solutions. As part of our continued growth, we are looking for a Service Delivery Manager to lead the day-to-day operation of our Technical Services team. This role offers an excellent opportunity to shape how we deliver service to our clients while developing ...

queries, requests and escalations Ensuring there is an understanding of the needs and priorities for their designated Customers and effectively communicating that internally Delivery of a high-quality service and high levels of customer satisfaction with our provision – avoiding or minimise complaints about service delivery Responsibilities … escalating as necessary Retain ownership of recovery-related responsibilities for designated accounts, while taking increased ownership of account management activities, ensuring continuity of service, effective customer engagement and alignment between operational delivery and wider account objectives. Lead service recovery and Return-to-Green activities where required, while ...

Title: Senior Service Delivery Manager Application Management ServicesJob Location: London, UK (Hybrid)Job Type: FTEJob Description :We are looking for a Senior Service Delivery Manager to lead end-to-end delivery for Application Management Services with a team of approximately 36 resources across development, testing … Scrum Master, and other technical streams. The role will be responsible for service governance, stakeholder management, KPI/SLA performance, operational excellence, and continuous improvement.Key ResponsibilitiesOwn end-to-end service delivery for the Application Management Services engagement.Lead, manage, and coordinate a cross-functional team of approximately ...

Hybrid/IT Operations Management/SLA Management/Vendor Management - A global Japanese fashion brand is currently recruiting an IT Service Delivery/IT Operations Manager to establish and manage its day-to-day IT service across Europe. You will own the service desk experience … user computing, vendor service integration, and ServiceNow-based support model for approximately 50 office users and 300 retail users as the European business separates from the regional organisation. The ideal candidate should have strong IT service delivery and service desk, SLA management experience, hands-on ServiceNow ...

Senior Service Architect Location: Bristol Job Type: Permanent, Hybrid, Full time Salary: Up to £80k + bonus + benefits We’re looking for a Senior Service Consultant/Service Architect to join a specialist Service Consultancy team, working closely with MoD customers across major bids, service design and technology transformation. This is a highly client-facing role where you’ll act as an SME across service architecture, service management and service delivery, helping translate complex customer requirements into practical, deliverable solutions. Key responsibilities Support and shape ...

Project & Service Delivery Manager Location:Kingston, Surrey - hybrid Salary:£70,000 plus benefits Project Manager and Service Delivery A well established, tech business based in Kingston, Surrey are looking for a proactive, organised and delivery-focusedIT Project & Service Delivery Managerto join their Technology … Team. This is a broad and highly visible role, responsible for bringing structure, governance and accountability to the delivery of IT and infrastructure projects, while also supporting effective technology service operations. You will work across technical teams, business stakeholders, finance and third-party suppliers to ensure projects ...

experienced Service Delivery Manager who thrives on managing high-value customer relationships, driving service excellence and identifying commercial opportunities? Think Specialist Recruitment are delighted to be working with a leading business to recruit a Service Delivery Manager to take ownership of some of their largest … strategically important customer accounts. This is a high-profile role where you'll be trusted to build strong relationships with senior stakeholders, ensure exceptional service delivery and act as the bridge between customer requirements and internal operational teams. Salary - £70,000 plus benefits Monday - Friday - Office based ...

Overview: We are building a modern Service Management capability combining ITIL 4, SRE, automation and operational governance to enable fast, reliable delivery. This role translates business and technical requirements into practical, end-to-end service designs, creating the models, documentation and readiness evidence needed to ensure services … supportable, resilient, secure and ready to operate from day one. Working across product, engineering, architecture, security, operations, service management and suppliers, the role facilitates design conversations, identifies gaps early and helps delivery teams achieve service acceptance and operational readiness without unnecessary delay. Responsibilities: Support ...

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

About the role: Join Us as our IT Service Delivery Lead At London South East Academies Trust (LSEAT) , technology is at the heart of enabling exceptional education and support for our schools. We are looking for an enthusiastic, relationship-focused and highly organised IT Service Delivery Lead to help shape and lead the operational delivery of IT services across our growing Trust. Why This Role Matters This is an exciting opportunity for someone who enjoys working with people as much as technology. You'll play a pivotal role in ensuring our schools receive ...

take the next step in your career? Join a technology and managed services provider delivering transformation solutions across AI, data, cybersecurity, networking, and service design. The organisation helps customers improve performance through specialist expertise, innovative technology, and outcome-focused solutions. This company is seeking a Service Delivery … manage a portfolio of CCaaS clients, with a focus on the NICE-CX1 platform. This client-facing role involves building strong stakeholder relationships, supporting service delivery, and working proactively with customers while collaborating within a team focused on long-term development and growth. Responsibilities: Managing a portfolio ...

attend meetings and fulfill the full range of duties and responsibilities.JOB DESCRIPTIONPost: Head of ICT SupportReports to: Director – Digital Technology ServicesStaff - 60 LEADERSHIPHeads of Service are responsible for working flexibly and collaboratively with the relevant Chief Officer and Directors to provide leadership to the EA’s services and functions. … Heads of Service are responsible for overseeing the delivery of high-quality, efficient services; ensuring alignment across directorates; leading service improvement initiatives; and contributing to corporate programmes and projects.These positions demand demonstrated expertise in leadership and effective collaboration to ensure that our services enable schools to achieve ...

looking for a Service Delivery Manager to establish and lead a consistent, insight-led approach to service delivery and reporting across our network of partners and intermediary clients. This is a newly created role, giving you the opportunity to shape the frameworks, reporting standards and governance … practices that support both client-facing and internal reporting, as well as how we measure, manage and improve service performance. Working across Technology, Legal, Relationship Management and wider business teams, you will bring together information from multiple sources, ensure the underlying data is accurate and meaningful, and turn ...

looking for an experienced IT Manager to join an established Managed Services business in Middlewich, taking responsibility for the technical team and the delivery of IT support, projects and managed services across its customer base. This is a hands-on leadership position combining people management, service delivery … grow. The Role As IT Manager, you’ll take ownership of day-to-day technical operations, ensuring customers receive a consistently high level of service while developing and supporting the engineers within the team. Previous experience working within a Managed Service Provider (MSP) environment is essential. ...

shaping the future of air traffic management, and together, we will elevate aviation safety and efficiency worldwide! The Role We are looking for a Service Delivery Director to join our team on a permanent basis. This role provides an opportunity to contribute to the organisation’s goals … include: Operating as a member of the Aquila Executive Team, contributing to organisation-wide strategy, governance, risk management and business planning. Leading Aquila's Service Delivery Directorate and ensuring delivery of contractual commitments, service levels and operational performance. Providing leadership for a large, geographically dispersed engineering ...

summary NHUC are looking for an experienced and motivated Remote Monitoring Service Manager to lead the operational delivery of our newly established Remote Monitoring service. This is an exciting opportunity to play a key role in transforming patient care through digitally enabled services that support people to remain … safely at home while reducing reliance on urgent and emergency care services. As the operational lead, you will be responsible for service mobilisation, performance management, workforce leadership, stakeholder engagement, quality assurance, and continuous service improvement. You will work closely with NHUC senior leaders, system partners, subcontractor providers ...

oversee finance operations across the Order to Cash function. The role will focus particularly on Credit Management and Cash Applications , ensuring high-quality service delivery, SLA adherence, financial accuracy, internal controls and continuous process improvement. The successful candidate will have extensive experience in O2C operations, strong analytical … skills, and the ability to work effectively across finance, operations and matrixed stakeholder environments. Key Responsibilities Order to Cash Operations Manage end-to-end service delivery for O2C processes within scope. Oversee activities across Credit Management and Cash Applications . Manage invoice processing, vendor/customer master data ...

Service Delivery Manager - 3 Month FTC Birmingham, three days per week on site £40,000- £45,000 pro rata + £5,000 car allowance We're recruiting a Service Delivery Manager for a Birmingham based technology business on an initial three month fixed term contract. … business requires someone who can quickly take ownership of customer relationships and day to day service delivery. You'll manage a portfolio of customers, lead service reviews and ensure issues, risks and improvement actions are properly managed through to resolution. The initial contract is for three months, with ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Hampshire Area (onsite 5 days per week) Due to the nature of the work and the customers we support, the successful candidate … Kingdom. Some roles may also be subject to nationality requirements where these are necessary to meet UK Government or contractual security obligations. The Operations Delivery Lead is a strategic leadership position within our client's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery ...