126 to 150 of 681 Service Delivery Jobs

business development and client teams from early in the sales cycle, helping shape deals before they reach the contract stage and staying close to delivery to manage risk as programmes evolve. We are looking for someone who is as comfortable contributing to a commercial proposal as they are redlining … senior leadership and project teams on contractual risks, obligations and opportunities • Advising on intellectual property matters, including IP ownership, licensing and confidentiality in service delivery contracts • Supporting the full contract lifecycle—from pre-engagement through to post-project delivery and dispute resolution • Developing and maintaining contract templates ...

responsible for delivering new IT solutions and changes to existing IT systems across the store estate, driven by evolving business requirements. This includes delivery across the UK, Republic of Ireland, Channel Islands, and the retailer’s Franchise Partners. Recent initiatives within the Retail Implementation area include: Upgrade of Local … Area Network (LAN) and wireless infrastructure across all stores Enhancement of in-store printing capabilities Delivery of network and hardware solutions enabling Franchise Partners to use the retailer’s stock management systems Deployment of additional hardware to support peak trading periods Expansion of Self-Check-Out tilling across ...

complex sales cycles from early engagement through to close, in both direct award and tender environments Develop new opportunities aligned to NHS priorities and service delivery needs Build and manage senior stakeholder relationships across clinical, operational, and commercial functions Work closely with commissioning, clinical and delivery teams … Attractive commission scheme Opportunity to own and shape a critical revenue function Collaborative environment with strong clinical and operational backing Real impact on NHS service delivery and patient outcomes About the company Consultant Connect is a telemedicine provider transforming patient care in the NHS through better communications. ...

programming to support evidence-based decision-making, contributing to the Trust's continuous quality improvement initiatives. You will play a key role in transforming service delivery through advancedanalytics, supporting the Trust's Digital Strategy, and contributing to theReading Health Data Institute (RDHI). Main duties … Clinical Outcome reporting and monitoringoQuality ReportingoPerformance reporting and monitoringoComparative analysis (benchmarking)oPatient pathway and scenario modellingoForecastingoHealth economic analysisoPredictive modellingo Development of Leading KPIsoHealth service development & planningoPerformance monitoring/Care Quality Indicators (CQI)oThe Reading Health Data Institute (RHDI)oClinical Research About us Diversity makes us interesting... Inclusion is what ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

Group Service Desk Manager We're looking for an experienced IT Group Service Desk Manager to lead and evolve our 24/7 European IT Service Desk , within a 3-Star SDI-accredited, customer-led environment . This is a senior leadership role with full accountability … service delivery, people leadership, major incident management and continuous improvement What You'll Do Lead and manage the 24/7 European IT Service Desk operation Build, mentor and develop a team of Team Leads and Analysts Own Major Incident Management , acting as senior escalation point Drive ...

summary To work as part of a dynamic team in delivering an effective business analytics and intelligence service, supporting the executive team, divisional operational managers, clinicians and corporate functions through the provision of accurate, timely and high quality information analysis and insights. To provide specialist advice and guidance … modelling, and productivity and efficiency analysis and reporting, developing operational and performance management reporting, indicators and dashboards to support effective decision making, business planning, service delivery and improvement. Main duties of the job The post holder will have the skills and experience to provide in-depth analysis, forecasting ...

global technology services provider in Northwich is seeking a Head of Managed Services. This senior role requires strong leadership and MSP background, focusing on service delivery across a 24×7 operational model. Responsibilities include driving service management, leading engineering teams, and ensuring high customer satisfaction. The position ...

escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‐management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service ...

escalation contact for complex Network issues Provide Level 3/SME support for Networking services Lead troubleshooting for incidents, outages, performance issues, and service degradation. Manage Network devices including firewalls, routers and Cloud Networking Services etc. Monitor Network environments and proactively identify risks, anomalies, and performance bottlenecks. Service Delivery & Governance Support 24×7 Managed Services operations with on-call rotation as required. Review and improve operational runbooks, SOPs, and knowledgebase articles. Participate in service reviews, RCA discussions, and problem‐management activities. Ensure environments comply with security, governance, and operational standards. Work closely with Service ...

network of expert coaches with technology, automation, and data-driven delivery. As they continue to grow, theyre now looking for an Operational Lead (Systems & Delivery) to play a central role in shaping how the business operates and scales. The Opportunity This is not a traditional operations role focused purely … thinks about operations as a system to be designed, improved, and scaled. Youll sit at the centre of the business, owning how programmes and delivery operations function end-to-end while redesigning workflows, improving infrastructure, and introducing automation and AI into operational processes where it creates real value. ...

people management, operational oversight, and stakeholder engagement. While technical knowledge is important, your primary focus will be leading people, managing workloads, and driving consistent service standards . This role is office-based in Bolton. The site operates 24/7, so flexibility is required to support operational needs, rota … managing a team of NOC Operators, creating a positive, accountable, and high-performing environment Managing rotas, resourcing, and workload planning to ensure consistent SLA delivery across a 24/7 operation Supporting recruitment, onboarding, training, and ongoing development of the team Acting as an escalation point for operational issues ...

just sell IT services — we build long‐term, value‐led partnerships that help ambitious organisations thrive. As the UK’s #1 Managed Service Provider (MSP), we’re bringing together ten high‐performing businesses under one shared vision, with people, innovation and collaboration at our core. We’re now looking … consultatively with prospects and customers, understanding their business goals and shaping IT and cyber security solutions that deliver real value. Alongside Sales, Account Management, Service Delivery and Technical teams, you’ll ensure clients experience Air IT as a trusted, long‐term partner. Your Impact You’ll be responsible ...

SUPPORT ANALYST PRESTON Job Summary The IT Support Analyst provides 1st and 2nd line remote and onsite support in line with agreed service targets, ensuring all incidents and requests are accurately logged and managed in accordance with Service Desk standards. The role supports office and manufacturing environments across … sites, providing onsite cover as required. The position has a direct operational impact on IT Service Delivery performance, contributing to service targets, roadmap delivery, and continuous improvement initiatives that enhance efficiency and productivity. The Person: We are seeking a motivated and customer-focused individual with ...

support for business requests either directly, through the wider IT team, partners and other 3rd parties that includes a strong focus on excellent customer service, timely communications and escalation to ensure SLAs are not breached. On-board and support new acquisitions and business changes, such as. Embrace, up-skill … Arelevant professional qualification or be able to demonstrate the appropriate experience within an equivalent role Experience of working in an Infrastructure and/or Service Delivery role Experienced coordinating activities for others (colleagues or suppliers) Project Management experience Supplier Management experience Service Delivery framework knowledge (e.g. ...

also involves documenting changes, providing regular reports, and monitoring progress to proactively address issues. Additionally, the Head of Change and Support Systems will customize service desk tools to suit the Health Board's needs, engage stakeholders to ensure transparency, and foster continuous improvement. Main duties of the job 1. … Digital & Health Informatics Department, ensuring changes are implemented smoothly and with minimal disruption to services. This role will drive long-term improvements and substantial service delivery enhancements. 2. Team Management : Manage a team of engineers and associated staff, providing guidance and support to ensure effective performance and development. ...

leader responsible for delivering a secure, scalable, and cloud-first technology environment that enables exceptional colleague and client experiences. This role oversees IT infrastructure, service delivery, and cybersecurity, and plays an active role in operational resilience. The successful candidate will bring energetic leadership, a passion for continuous improvement … commitment to best practice — fostering a culture of innovation, collaboration, and user-centricity across a nationally distributed organisation. Key Responsibilities Lead the delivery of IT services across Ascot Lloyd, ensuring a modern, cloud-first infrastructure that supports business agility and resilience. Champion a user-focused approach to technology, ensuring ...

Role/Job title Network Service Delivery Principal Work Location Wokingham, UK Role type - Permanent/Fixed Term/Contracting Contracting Mode of working Hybrid/office based Office based If Hybrid, how many days are required in office? 5days Number of positions 2 Unit CBO ITIS Duration ...

global infrastructure environment spanning multiple sites. You'll lead a team of engineers while also managing offshore resource, ensuring high levels of service delivery across the business. You'll be central to everything from incident management and support through to project delivery and cloud transformation , with real … offshore resource Own incident and problem management , acting as the escalation point through to resolution Deliver reliable infrastructure support across multiple global sites Drive service delivery standards and continuous improvement Lead and contribute to infrastructure projects , including cloud migration Oversee hardware, systems, networks, and core IT services Collaborate ...

Service Assurance Analyst Location: Office-based – London Hours: Monday – Friday, 9am – 5pm Salary: £45,000 - £48,000 Role Overview The Service Assurance Analyst is responsible for providing advanced technical support and maintaining service stability across business-critical systems. The role ensures incidents and service requests … resolved efficiently while maintaining high levels of service availability and end-user satisfaction. The role involves diagnosing complex issues, supporting infrastructure and applications, contributing to root cause analysis, and ensuring services meet agreed service levels and operational standards. Key Responsibilities: Incident & Problem Management Act as the primary owner ...

enabling a new support team to operate effectively from day one 🚀 What will you be doing? You will operate at the intersection of IT Service Delivery, Business Analysis, and Knowledge Management , working within a complex international retail environment. Your main responsibilities will include: Knowledge Discovery & Assessment Conduct structured … weeks, expenses covered) What are we looking for in you? We are looking for a professional with strong experience in IT environments, documentation, and service operations , capable of working autonomously in complex and ambiguous contexts. Core requirements Experience in Business Analysis (discovery, requirements gathering, documentation) Solid background ...

summary The Senior Office of Data & Analytics (ODA) Delivery Manager is an important role as the Trust leads up to and delivers the Electronic Patient Record implementation. The Senior ODA Delivery Manager will play in integral role in the prioritisation, planning and delivery of the Office … Data & Analytics work in alignment with the Trust's strategic priorities. The Senior ODA Delivery Manager will work with senior colleagues to identify and refine key requirements. This post will then negotiate and agree priorities amongst the ODA's Extended SLT. The Senior ODA Delivery Manager will take ...

Technology is recruiting a NOC Team Leader for a growing managed services organisation in Bolton. This role is focused on people, process, and service delivery within a Network Operations environment, not technical leadership. The Role You'll take ownership of the day-to-day running … operations (tickets, incidents, escalations) Drive SLA performance and structured processes Improve customer experience and communication Ensure smooth handovers and operational continuity Produce operational and service reports Embed best practices and support new tools/systems Skills & Experience Experience in a NOC, MSP, ISP, or service operations environment Proven ...

Automation Lead to play a key internal role in transforming how the business operates. This position focuses on automating and optimising internal service delivery, finance, operations, and sales functions, leveraging modern Microsoft and AI technologies. This is a hands-on role suited to someone who understands … across internal teams. Key Responsibilities Lead the design and implementation of AI-driven automation across internal platforms and workflows Automate and optimise processes across: Service delivery Finance and billing Operations Sales and commercial functions Build solutions using Microsoft Power Platform and Microsoft 365, integrating modern AI capabilities including ...

This is an exciting opportunity for an exceptional, experienced AV Team Lead to join an established operation with scope to drive and enhance the service at every opportunity. Experience and seniority of the position will be reflected by the remuneration and benefits package. Key Responsibilities: Primary point of contact … onsite for our client. Staff leadership and mentorship to the onsite team/s and rota. Provide comprehensive reporting to the service delivery and account manager. Providing a senior level of technical support at the point of escalation. Operational Coordination between proAV teams including the technical helpdesk, field ...