126 to 150 of 1,399 Service Delivery Jobs

rollout of Moving Traffic powers across the country, we have an exciting opportunity for an experienced Account Manager. Working closely with customers and internal delivery teams, this role has overall responsibility for ensuring our Enforcement Service contracts are delivered in line with customer expectations, contractual commitments and financial … client relationship management and an ability to communicate at all levels is essential to this role. You will also take ownership of demonstrating our service excellence through achieving, exceeding, and reporting on our contractual Service Level Agreements to both external customers and internal stakeholders. Building strong relationships with ...

role will initially focus on supporting IT needs in the London office, with plans to expand coverage to other offices in Europe. The IT Service Delivery Analyst is an advocate for Heidrick users, with the primary objective of helping colleagues work more efficiently and productively.This role … improve support effectiveness and efficiency. Approximately 35% of time is expected to be dedicated to this area. This role reports to the Regional IT Service Delivery Manager, APAC & EMEAResponsibilities:Serve as the primary IT point of contact for local offices, gathering user feedback and understanding their regional ...

identify and overcome technical, educational, and competitive obstacles to our continued growth. In this role, you will join a newly formed team bringing Asana Service Management to IT and service teams, partnering with a dedicated Account Executive to build repeatable technical plays that scale across Asana's field … recruiter will share more about the in-office requirements.What you’ll achievePartner with the incubation Account Executive to lead technical validation for IT and service team opportunities within various customer segments and industries, from discovery through proof, demo, and closeDevelop a deep understanding of IT and service management ...

summary An exciting opportunity has arisen within the Regional Renal Service for an enthusiastic and highly motivated individual to join our management team as an Assistant Operational Support Manager (Performance & Information Lead). This varied role combines administrative leadership with a strong focus on performance management, data analysis … information reporting. Working closely with clinical, operational and corporate colleagues, you will turn complex information into clear, meaningful intelligence that supports decision-making, improves service delivery and helps the specialty achieve its local, regional and national objectives. Alongside line management responsibility for administrative staff, you will lead ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunityAs a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

ResponsibilitiesThe business works with customers on critical technology, infrastructure and service delivery, so continuity, recovery planning, assurance and resilience are all important parts of the role.The RoleYou will report into the Head of Assurance and take ownership of the business continuity framework across the organisation.This will suit someone … strong experience in business continuity management, continuity testing, governance, BIAs and crisis exercises. You should be comfortable working with internal teams, service delivery, technical stakeholders and senior leadership.RequirementsKey ResponsibilitiesDevelop, maintain and improve the Business Continuity Management System, aligned to ISO 22301.Maintain business continuity policies, standards, procedures, playbooks ...

ResponsibilitiesThe business works with customers on critical technology, infrastructure and service delivery, so continuity, recovery planning, assurance and resilience are all important parts of the role.The RoleYou will report into the Head of Assurance and take ownership of the business continuity framework across the organisation.This will suit someone … strong experience in business continuity management, continuity testing, governance, BIAs and crisis exercises. You should be comfortable working with internal teams, service delivery, technical stakeholders and senior leadership.RequirementsKey ResponsibilitiesDevelop, maintain and improve the Business Continuity Management System, aligned to ISO 22301.Maintain business continuity policies, standards, procedures, playbooks ...

Title: Lead Service Architect Location: Remote Perm or Contract Job purpose As the Lead Service Architect, you will spearhead the creation of high-impact service models centered on frictionless Customer Experience (CX) and Employee Experience (EX). Operating at the highest tier of service design … including Siebel, Oracle, and Microsoft business systems-into intuitive, modern digital workflows. You will own the design, build, and test validation phases for key service delivery initiatives, ensuring that operational reliability never comes at the expense of user experience. Key Responsibilities Experience-Driven Service Design (CX/ ...

Subcontract Project ManagerLocation: FarnboroughClearance: DV ClearanceThe Subcontract Project Manager will support delivery of the Programme, working at the interface between Leidos, key subcontractors, suppliers and internal programme functions. The role is responsible for coordinating subcontractor delivery activity, maintaining clear plans, managing dependencies, tracking risks and issues, and ensuring … supplier commitments are aligned to programme milestones, governance expectations and customer outcomes.The Programme is a complex UK defence programme focused on the transition, delivery and evolution of secure digital services. The programme requires disciplined project controls, proactive supplier management, strong stakeholder engagement and robust assurance to support transition readiness ...

myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. About the job you’re considering The Delivery Lead manages medium to large teams, coordinating product and service delivery across multiple projects, contracts, and revenue groups to achieve business outcomes. … role includes operational support for live services and alignment with standardized delivery structures and roles. The Senior Delivery Lead is responsible for driving quality, efficiency, and predictability, maintaining strong control over projects and services, and may oversee multiple engagements, services, and products. Hybrid working: The places that ...

groups, and neurodivergent candidates. We offer reasonable adjustments throughout the hiring process and are dedicated to creating a supportive, accessible environment for everyone. Operations Delivery Lead Location: Farnborough (onsite 5 days per week) Security Clearance: Due to the secure nature of the work and our customer requirement, candidate … required to hold DV clearance The Operations Delivery Lead is a strategic leadership position within DXC's Aerospace and Defence Division. You will be responsible for end-to-end operational delivery, service excellence, and continuous improvement of critical defence and aerospace programmes. This is a pivotal role ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

make and action we take, guiding us to deliver impact how and where it matters most.Connect to your opportunity As a Consultant/Senior Service Transformation Consultant within Deloitte Digital, you will be at the heart of transformation, working with outstanding talent to innovate and create exceptional customer experiences. … will support the design and delivery of end-to-end service transformation, always with the customer at the core of our solutions.Examples of the types of work you will deliver are listed below and you should have relevant experience in more than one of the service specific ...

SIAM Lead 6-12 Month Contract | Hybrid UK | Competitive Day Rate We're seeking an experienced SIAM Lead to drive service integration and governance across a complex multi-supplier environment. This role will take ownership of end-to-end service delivery, supplier performance, ITIL process maturity … continual service improvement across business-critical services. Key Responsibilities Define and implement the SIAM operating model, governance framework and service integration strategy Lead service delivery across multiple vendors and internal technology teams Own Incident, Problem, Change, Release, Service Request and Service Level Management processes ...

Service Coordinator - Reading - Salary to £30,000 We are working with a leading provider of integrated technical and security support services, due to continued growth, we are looking for a highly organised and customer-focused Service Coordinator to join their team in Reading. The Service Coordinator plays … vital role in ensuring the smooth delivery of service, maintenance, and support activities across a range of customer sites. Working within a fast-paced operational environment, you will coordinate reactive service requests, planned maintenance visits, and fault resolution activities while ensuring service levels are consistently achieved. ...

DescriptionMission Statement:As the IT Device Lifecycle Management (DLM) Regional Lead, you will be the custodian of the DLM service for your region, overseeing all critical aspects including forecasting, fulfilment, procurement, portfolio management, and hardware/IT asset management (ITAM). Your leadership will ensure that the DLM service operates effectively, meeting SLAs and delivering high-quality service across regional operations. You will act as the primary escalation point for any regional issues, maintain key relationships with both internal and external stakeholders, and drive continuous improvement initiatives. As the regional DLM voice, you will also collaborate closely ...

seeking an experienced Service Delivery Account Manager to join our client in a key account management role, overseeing the successful delivery of technical services across two major customer accounts. This is not a business development or new business position. Instead, you will focus on building strong, long … delivering an exceptional customer experience. Working closely with internal teams and customers, you will combine commercial awareness with operational excellence to ensure service performance aligns with contractual obligations. You will monitor KPIs, manage Service Level Agreements (SLAs), identify opportunities for service enhancement, and present solutions that ...

Service Desk Manager —Location: London/Birmingham | Department: IT | Reports to: CTO | Full-timeWe are hiring for a our clients who run a Commercial Telecoms offering, managing all of their clients business communication needs. They are one of the UK’s largest independently owned communication solutions providers, delivering … their ethos.The clients are currently managing 4,000 customers, ensuring products and services are delivered seamessly and effortlessly.Our clients' customer care, empowerment, delivery, evolution and teamwork are paramount putting customers, employees and communities first while driving accountability, learning and high performanceOur client is seeking a Service Desk Manager ...

/6 Rota £16.56 per hour plus excellent benefits Job Introduction ArrowXL is hiring!As the UKs leading provider of Two-Person Home Delivery, we continuously strive to make the world of delivery a better place. We aim to build a welcoming and friendly business that supports … ArrowXL are subject to a mandatory DBS (Criminal Record) check. Main Responsibilities, reporting to the Transport Manager: Leading and motivating your team of skilled service delivery crews and Team Leaders, coaching and developing those who need further support. Efficient fleet utilisation, resource planning and cost control (whilst always ...

This represents a key leadership role within the Insurance industry and UK Client Delivery. The key focus is to ensure that high standards of delivery are set and maintained in line with Client expectations. The role therefore covers delivery ownership for major bids within the Industry; ensuring that … robust but competitive solutions are scoped developed. In addition, the role encompasses delivery assurance (as the first point of contact for delivery escalations within the Industry) as well as the mentoring of project and service delivery managers to support and accelerate their development. Finally, the role ...

Service Delivery Engineer St Neots (PE19) Permanent Full Time Salary £45,000 - £60,000 DOE 25 days annual leave (inclusive of up to 3 days December shut-down) Buy or sell up to 5 days annual leave Two pension schemes to choose from Private Medical & Dental Insurance + … experienced IT Engineer with proven line management experience, looking for a role where you can combine people management with hands-on technical delivery? Join our IT Service Delivery team , working on secure and technically challenging projects for MASS, our customers and industry partners. Youll manage and develop ...

Join our team as an IT Service Design & Introduction Manager Location: London, Hybrid, 3 days onsite Contract: 6 months Daily Rate: £379 - £622 depending on experience Department: IT Service Delivery (ITSD) Shape the Future of IT Service Delivery We are looking for an experienced … Service Design & Introduction Manager to help transform how technology services are designed, introduced and embedded across the organisation. What You Will Be Doing Lead end-to-end service design and operating models. * Own Service Design Packages and operational readiness activities. * Define support structures, ownership models, SLAs ...

creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a Senior Service Architect at any of our main UK sites, where you will have the opportunity to work with cutting-edge technology in partnership with some … most brilliant minds.The RoleAs a Senior Service Architect, you will be working in a both internal and customer facing role working across QinetiQ’s service portfolio designing the service wrapper to provide service support and management for customer solutions and managed service propositions into customers ...

Workday Financials Manager - AMS is responsible for leading the delivery of Workday Application Managed Services (AMS) for a portfolio of clients. Acting as a trusted advisor, the role combines Workday Financials expertise, customer relationship management, operational leadership, and people management to ensure exceptional service delivery and customer … success.The Manager partners with Service Delivery Managers, Client Partners, Engagement Managers, and consulting teams to deliver ongoing support, enhancements, optimisation initiatives, and strategic guidance while driving operational excellence and team development.Key Responsibilities:Service Delivery & Customer ManagementLead the successful delivery of Workday Financials AMS services across ...