1,101 to 1,125 of 1,942 Service Delivery Jobs

passionate about technology and helping people solve problems? We're looking for an IT First Line Support Analyst to join a busy Service Delivery team, providing technical support to colleagues across the business. This is an excellent opportunity for someone with previous IT support experience or a recent … incidents, as well as escalating more complex issues to specialist teams when required. Key Responsibilities Provide first-line technical support via phone, email and service desk systems Troubleshoot hardware, software and connectivity issues Log and manage incidents and service requests accurately Escalate complex issues to appropriate support teams ...

Senior Network Engineer - Cisco, ACI & SD-WAN Position Overview Work on a strategic network transformation initiative supporting a large regional integrated healthcare delivery environment. This senior technical role combines hands-on enterprise network engineering, site-level network discovery and assessment, NOC/Managed Services support, network security … Ansible, Python, Terraform, or comparable technologies supporting the shift toward self-healing infrastructure. Prior experience in a Managed Services Provider (MSP) or NOC-driven service delivery model. What Makes HTC A Great Place To Build Your Future HTC Global Services wants you to join our team. Come build ...

refreshes and infrastructure projects - Hold confident technical conversations with clients and translate business needs into the right solutions - Work closely with technical, project and service delivery teams to scope, quote and deliver projects on time - Drive renewals and contract extensions, protecting and growing recurring revenue - Upsell and cross ...

Microsoft 365, Entra ID, and Azure services. Maintain automation code repositories, testing processes, and documentation. Partner with engineering, security, and operations teams to improve service delivery and governance. What Success Looks Like Reduced manual administration through automation. Improved endpoint compliance and operational visibility. Reliable reporting and governance processes. ...

simple: to design and deliver high performance, integrated ERP solutions that enable our distributive trade customers to source effectively, stock efficiently, sell profitably and service competitively. Klipboard is a global, growing business that embraces AI and emerging technologies to enhance customer outcomes, collaboration, and continuous improvement. We’re looking … work and help our customers which is always supported by strong human insight and communication. A technical lead within our shared-service AI and automation team, which provides and evangelises AI capabilities, automation and tooling to Cloud Operations and associated teams across both Microsoft Azure and Oracle Cloud Infrastructure ...

Perform root cause analysis for storage-related incidents and implement preventive actions. Collaborate with systems programming, network, database, and application teams to ensure seamless service delivery. Utilize automation tools such as NetView, System Automation (SA), CA OPS/MVS, and similar products to improve operational efficiency. Automate repetitive storage ...

Ensuring high availability, performance, and security across all business systems Leading infrastructure projects, upgrades, and continuous improvement initiatives Managing relationships with technology vendors and service providers Overseeing an outsourced IT support partner and ensuring excellent service delivery Managing backup, disaster recovery, and business continuity processes Supporting business ...

## Head of Partners – Delivery & EcosystemApply: Hybrid: UK, Windsor: UK - Remote: Full time: Posted Today: End Date: October 16, 2026 (10 days left to apply): JR102560For more than 40 years, Accelya has been the industry’s partner for change, simplifying airline financial and commercial processes and empowering … drives the airline industry forward and proudly puts control back in the hands of airlines so they can move further, faster. **Head of Partners – Delivery & Ecosystem****Role Purpose**Accelya is developing a network of strategic delivery partners — hyperscalers, global and regional systems integrators, and specialist implementation providers — capable ...

clients and internal teams to optimize configurations, document procedures, and monitor performance. The position offers growth through training, mentoring junior engineers, and contributing to service reviews in a dynamic, security-focused environment. Arbeidsvoorwaarden/Benefits Health insurance Retirement plans Paid time off Verantwoordelijkheden Oversee PKI-CLM infrastructure for high … junior engineers and share best practices Manage daily operations including configuration, lifecycle, capacity, and performance Ensure SLA and KPI compliance for clients Contribute to service reviews and client reports with Service Delivery Managers Plan, execute, and document customer-requested changes; participate in CAB meetings Belangrijkste vereisten General ...

Manager to lead a 25-strong technical operations team delivering support, engineering and infrastructure services to demanding clients. The role requires onsite leadership across Service Desk, Infrastructure and Field Engineering, with a focus on accountability, automation and customer-centric outcomes. You will collaborate with Service Delivery, Account … Management, Security and Professional Services to maintain world-class service #J-18808-Ljbffr ...

assess the existing technology landscape, lead the transition to a new IT operating model and build a clear roadmap across infrastructure, applications, cybersecurity and service delivery. The opportunity A leading FMCG organisation is looking to appoint a Head of IT to take ownership of its technology function across … will play a central role in overseeing the transition away from IT services currently provided through the former parent group, ensuring continuity of service while establishing clear internal ownership, supplier relationships and a sustainable technology operating model. The environment includes Microsoft Dynamics 365 Business Central, Azure, Microsoft 365, SharePoint ...

managing leave, performance, dealing with sickness and staff appraisals. Ensure appropriate controls are in place to manage the product lifecycle including working with the Service Delivery Manager to manage sprints and resource allocation through the running of sprint planning meetings, sprint reviews and daily stand-ups. Develop … across multiple disciplines. Working with the head of development and cloud services to define and write technical plans and strategies. Ensure services delivered meet Service Level Agreement, including managing of resources and prioritisation of workload. Lead the business to achieve appropriate security certification. Lead on service improvement ...

senior technical lead to our talented technical teams, and a trusted advisor to our clients. You will own the technical design and delivery for our cloud managed services, transforming critical IT infrastructures and solving complex challenges. This role spans detailed technical solution definition and high-quality service delivery ...

customer network environments. Leverage innovative technology to solve real-world business problems and deliver scalable, robust services. Integrate emerging AI and automation methods into delivery practices to automate manual deployment processes, and support infrastructure-as-code platforms. Analyze and monitor network performance providing impactful options for optimization, efficiency … complex problem resolution, demonstrating deep technical expertise to resolve sophisticated issues across a broad range of technologies. Develop and contribute digital intellectual capital, repeatable delivery frameworks, and knowledge-sharing practices.. Provide critical feedback to Engineering and Product organizations to influence future product roadmaps. Minimum Qualifications Bachelor's degree ...

HRSD Knowledge Centre, migrating and optimising HR content for an out-of-the-box, employee-centric knowledge experience. Experienced Extensive experience with ServiceNow HR Service Delivery. A strong understanding of HRSD architecture, platform governance, and enterprise design standards. Proven experience assessing and remediating ServiceNow environments. Experience leading platform transformation ...

Wiltshire Police is seeking a Lead Developer to shape the future of digital service delivery across the Halo ITSM platform. You will provide technical leadership for low-code service management solutions, automations, integrations and AI-enabled capabilities that improve user experience, operational effectiveness and service performance. ...

real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help … shape the future of service delivery within our client. Key Responsibilities Translate business and operational requirements into agentic system designs Guide teams in moving from consumer-grade to production-grade agent design Review and optimize agent workflows, decision logic, and system interactions Ensure compliance with platform architecture, governance ...

workflows change how we work. Make sure quality processes meet customer, contractual and regulatory requirements. Customer advisory Partner with Customer Success and Delivery to define proactive quality programmes, success metrics and governance for strategic accounts, including AI-forward enterprise and life science/regulatory programmes. Translate customer quality requirements … into clear pre-delivery acceptance criteria, validation methods and risk-appropriate controls. Advise customers on the right quality, cost and speed mix and where automated, agent-verified, human-verified or combined workflows are appropriate. Represent LILT's quality function as a credible subject-matter authority in customer business reviews ...

Energy Services Group, LLC. is seeking a Senior Project Manager to lead the delivery of customer-facing and internal change programmes from our Chorley base. You will drive governance, manage budgets and risks, ensure on-time, within-scope outcomes, and mentor peers to elevate delivery practices. You will … collaborate with Account Managers and Service Delivery Managers, delivering high-quality artifacts such as SOWs, PID's, and business cases across a SaaS delivery model, while embracing a hybrid #J-18808-Ljbffr ...

fiber acquisition Experience with IP formats such as HLS, RTMP, and SRT, and general use of streaming protocols and encoders/transcoders Experience analyzing service operations data to support incident management, and identifying service issues, following standard procedure or establishing workarounds on the fly Understanding of quality standards … service delivery, the resources needed to deliver live broadcast services, the causes and consequences of service failure, and business continuity procedures Excellent written and spoken English Proficiency with Microsoft Office, Google Sheets/Docs, and both Mac and PC A secondary school qualification (High School Diploma ...

sustainability of university operations. Edge Hill University’s emerging AI Strategy identifies business optimisation as a strategic priority, with a focus on improving processes, service quality, staff experience and organisational effectiveness through the responsible adoption of AI technologies. You will provide leadership for the operational and administrative dimensions … University’s AI Strategy, supporting the identification, evaluation and delivery of AI enabled improvements across Professional Services functions. Working closely with colleagues across DDaT, HR, Finance, Registry, Student Services, Library and Learning Services, Marketing, Research Services and other Professional Service areas, you will lead a portfolio ...

once a month The Opportunity Ford & Stanley are partnered with a growing Microsoft Cloud Consultancy seeking an M365 Cloud Technical Consultant to join their Service Delivery team. This is a fantastic opportunity to join a business with a strong project pipeline, a collaborative culture, and genuine opportunities … growth. Working directly with customers, you'll support the delivery of Microsoft 365 projects, providing technical expertise across migrations, implementations, integrations and ongoing cloud transformation initiatives. You'll combine hands-on technical delivery with customer engagement, helping organisations maximise the value of their Microsoft 365 investment. Key Responsibilities ...

issues, drive improvements, and enhance efficiency. Work closely with team members across Prime Financial Services to drive automation and implement innovative solutions that improve service delivery and reduce manual tasks for the Production Management Team. Communicate effectively with stakeholders to address challenges and provide timely updates. Develop … maintain strong working relationships with the business and aligned application and infrastructure support teams to enhance service delivery. Required qualifications, capabilities and skills: Bachelor's degree in STEM or related field, or equivalent experience. Proven experience in technical support or similar roles, preferably in applications support. Strong communication skills ...

subject matter expert and primary escalation point for complex queries. Team Management: Line-manage, mentor, and direct the daily workload of two support analysts. Service Delivery: Manage incoming incidents and service requests using Freshdesk and track technical issues, bugs, and escalations using Jira. Collaboration: Work closely with ...

Role Title: Service Desk Analyst Duration: 12 month contract Location: Milton Keynes. Fully onsite. Either 8-4pm or 10-6pm Rate: up to £178.85 p/d Umbrella inside IR35 Role purpose/summary The Service Desk is a key IT function and delivers the leading … approach defined by VWFS' IT Services Strategy to all in VWFS UK, VW Bank Ireland and the retail network, with associated high levels of service and satisfaction. The Service Desk Analyst's responsibilities include incident and service request logging, providing technical first time fix solutions and escalating ...