1,176 to 1,200 of 1,912 Service Delivery Jobs

seeking an experienced Housing Standards Systems Manager to lead the technical, systems and digital operational infrastructure that underpins the delivery of Housing Standards services. Working as part of the Council's early help approach, this role plays a critical function in ensuring that Housing Standards and Warm Homes services … residents to live independently and thrive. This role has a strong technical and systems focus, combining systems ownership, data governance, performance analytics and digital service development with line management and operational oversight. You will act as the technical authority and systems lead for Housing Standards services, ensuring that systems ...

architecture governance (design authorities, standards, patterns, guardrails). Approve or challenge major technology and platform decisions, ensuring architecture is consistent across portfolios, programs, and delivery teams. Technology Simplification & Modernization Drive reduction of technical duplication, and complexity across the enterprise. Lead rationalization of application estates and platform portfolios, in addition … business and technology capability architecture with embedded security/privacy/AI. with a track record of success in the areas of delivery high impact learning and development solutions and operations Leadership experience in managing high performing teams who are autonomous, empowered and strive for excellence to serve ...

client base. You will build a proactive, data-driven, and AI-enabled client success model that combines human expertise, predictive intelligence, automation, and self-service capabilities to deliver exceptional client experiences at scale. If you're a transformational leader with deep experience in payments, fintech, banking infrastructure, or complex … emerging client risks. Implement AI-assisted support capabilities including intelligent case triage, knowledge retrieval, resolution recommendations, and workflow automation. Drive the adoption of self-service capabilities that empower clients and reduce dependency on manual intervention. Establish governance frameworks and performance measurement for AI-enabled client experience initiatives. Operational Excellence ...

role in keeping our people connected, equipped and productive. As an Administrator for IT Asset Management , you will combine IT asset management, service delivery and customer support in a varied role where organisation, technical confidence and attention to detail make a visible difference across the business. Purpose & Scope … right time. Your Impact in this position Your work will directly contribute to a reliable and responsive IT service. You'll coordinate the delivery, collection and reallocation of hardware, monitor starter and leaver requirements and follow up with colleagues to ensure equipment has arrived and is working as expected. ...

Night Security Controller will develop and lead operational excellence and best practice; optimising our service and value offering to customers to achieve performance targets. You will bring innovation and leadership and ensure a high-performance culture within your remit. This is an active and visible role requiring strong leadership … Experience of working in a demanding, high-pressure environment Excellent understanding of access control & CCTV systems Customer focused, with a strong knowledge of customer service skills. Demonstrate a strong aptitude for multi-tasking. Excellent written and verbal communication Self-motivated and able to work on own initiative. Team player ...

join Hyde as our Technical Manager - Renewable Heating & Solar PV? We're looking for a technically minded and customer-focused professional to lead the delivery and performance of Hyde's renewable heating, Solar PV and non-gas domestic energy systems across our homes. This is not a hands … background in areas such as renewable energy, heat pumps, Solar PV, electrical services, building services, housing maintenance, compliance, technical support, asset management or service delivery. This is an exciting opportunity to play a key role in supporting Hyde's sustainability ambitions while ensuring residents receive an excellent service ...

partner and supplier contracting processes. Manage partnership due diligence requirements and ensure compliance with organisational policies. Develop and maintain effective supplier relationships and oversee service performance. Support procurement activity, contract renewals and supplier reviews. Governance, Compliance and Risk Management Support the development, implementation and review of organisational policies … provision. Ensure systems, software and operational services remain fit for purpose and support organisational needs. Work collaboratively across teams to improve processes, service delivery and user experience. Support the implementation of operational improvements and organisational change initiatives. Leadership and Collaboration Lead, motivate and develop a small team. Build ...

About Aspen Solutions Aspen Solutions is a Scotland-based IT managed service provider supporting businesses across a range of sectors, with a strong hospitality specialism. We have delivered infrastructure, cloud, security and connectivity services since 1998 through a structured, standards-driven model. We are building out our project capability … route into a vCIO seat as the client portfolios and quarterly business review cadence come online. The detailed technical scoping and hands-on delivery sits with our Project Engineers. You own the client conversation, the design, the proposal and the oversight. Key Responsibilities Client technical consultancy • Lead the technical ...

real client environments using feedback from users and domain experts.Work with Data Engineers, Software Engineers, Foundations Architects, Governance experts, Business Value Advisors, and Service Delivery Managers to deliver sustainable outcomes.Balance speed, quality, cost, security, and maintainability while making clear technical and delivery trade-offs.Define success criteria from … outset, including adoption, performance, reliability, risk, cost, and measurable business value.Ensure solutions are documented, governed, and transferableso clients can operate them with confidence.Turn successful delivery into reusable patterns, accelerators, and building blocks that strengthen future engagements. Who You AreYou are a hands-on engineer who thinks like an architect ...

inclusive environment that supports employees and empowers them to reach their full potential.Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients … apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues ...

ensure business priorities are clearly understood and delivered in line with enterprise standards. You will work across a collaborative matrix of strategic partners, architecture, service management, product, programme and cyber security colleagues, bringing clarity, pace and pragmatism to complex conversations.What you’ll do Build trusted relationships with senior stakeholders … decisions around project, product and investment prioritiesRepresent business priorities across GIS forums, helping connect stakeholders, surface dependencies and resolve issues earlySupport clear communication on delivery status, risks, issues, change and governance requirementsWhat you’ll needStrong experience of business partnering stakeholder engagement or relationship management within a technology-led environmentThe ...

Arvato is an innovative and leading global 3PL service provider in supply chain management and e-commerce. With 20,000 team members at over 100 locations, we focus on the Consumer Products, Tech, Healthcare, Automotive and Publisher industries. You will work in an environment built on collaboration, respect, commitment … high-performing, trust-based working environment. Operational management: You ensure smooth day-to-day operations in the data centre - from task coordination and service delivery to escalation management and occupational safety. Resource and capacity planning: You plan shifts efficiently, allocate staff and equipment effectively and ensure high utilization. ...

role will lead the migration of people, processes, tools, knowledge, services, contracts, and operational responsibilities from incumbent customer teams, contractors, and third-party service providers into a new operating model. The Transition Manager will ensure business continuity throughout the transition period while establishing the foundations for a successful long … strategy, governance framework, and execution roadmap. Define transition workstreams, milestones, dependencies, and success criteria. Create detailed transition plans covering: People, Processes, Tools, Knowledge transfer, Service governance, Facilities, Managed Services. Establish transition control mechanisms and reporting structures. Ensure readiness criteria are achieved before transitioning operational responsibility. Transition Delivery Leadership ...

will have a primary focus on exploring and piloting the use of AI technologies, data integrations, orchestration layers and emerging platforms to enhance the delivery of legal services, working closely with ITS, Change, and Risk & Compliance teams to pursue better ways of working. The role carries a strong … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant and growing part of this innovation involves researching, piloting and integrating AI technologies ...

will have a primary focus on exploring and piloting the use of AI technologies, data integrations, orchestration layers and emerging platforms to enhance the delivery of legal services, working closely with ITS, Change, and Risk & Compliance teams to pursue better ways of working. The role carries a strong … demands for greater value, efficiency and certainty from their lawyers, whilst maintaining the highest quality. Secondly, in helping us bring innovative ideas to the delivery of our, or our clients', current and new, services. A significant and growing part of this innovation involves researching, piloting and integrating AI technologies ...

strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact … time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal ...

strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact … time, and customer satisfaction. Follow communication scripts and adhere to company procedures and compliance standards. Participate in ongoing training and coaching sessions to improve service delivery. CANDIDATE QUALIFICATIONS: WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION? All positive, and driven applicants are encouraged to apply. The Ideal ...

solutions. You will be responsible for both new and existing clients, helping them navigate the changing global payments environment, and ensuring seamless product and service delivery. Job Responsibilities Achieve new business goals and annual sales targets by identifying prospects, developing approaches, and supporting calling plans with prospective clients. Build … Raise and manage resolution of business issues related to risk, legal, and compliance, escalating as needed. Partner across J.P. Morgan to optimize product and service delivery, working effectively with internal teams and external clients. Required qualifications, capabilities and skills Relevant experience in Financial Services Sales, Transaction Banking ...

summary Are you an experienced Registered Nurse or Operating Department Practitioner (ODP) looking for an exciting opportunity to expand your skills, influence service development, and make a meaningful impact on the patient journey? We are seeking a motivated and forward-thinking Pre-Operative Assessment Practitioner to join our friendly … dedicated team at Newark Hospital. This is a fantastic opportunity to work within a progressive, nurse-led service that is at the forefront of preparing patients for surgery and delivering high-quality, patient-centred care. As part of our dynamic team, you will assess patients across a wide range ...

closure and problem resolution. Manage the full contract lifecycle: renewals, modifications and terminations. Order and contract management. Coordinate with stakeholders to resolve any customer service, delivery, or billing blockages. Maintain and update Salesforce opportunities, contacts, contract records, quoting history. Support client relationship activities: attend meetings (on-site … colleagues in Commercial Support or related roles when required Required profile Experience & Competencies Background in sales support, contract/order management, or customer service, with industry experience and advantage but not essential. Comfortable working under tight deadlines and in changing environments; resilient with a proactive mindset. Stakeholder management: ability ...

thought provoking. Be an independent thinker within the team structure and accountable for ensuring frequent and impactful leading edge content production and client service delivery, coaching and developing junior team members to become improving analysts and industry specialists, contributing towards the team’s overall result. Become a brand … need to find smart ways to leverage content, horizontal themes and intellectual property across Celent and Global Data. Work with business development and client service teams to identify further opportunities for growth and achieve higher levels of existing client satisfaction. Ensure the integrity and quality of your work, while ...

award-winning, high-growth technology company transforming how drinks are served across events, venues, stadiums, arenas and hospitality environments globally. Our automated self-service drinks technology is designed to increase service speed, reduce queues, improve quality, drive operational efficiency and generate greater revenue for our partners. We operate … intersection of technology, hospitality, live events, manufacturing and operational delivery. Our products combine physical technology, software and service delivery in mission-critical environments where reliability, customer experience and commercial performance matter. With proven international deployments and relationships with major venue, event, sport and hospitality organisations, Boxbar is entering ...

effective management of McKinsey’s external workforce ecosystem.Your role will span strategic, operational, and relationship management dimensions, with a focus on delivering exceptional service to internal stakeholders and driving continuous improvement in external workforce processes.In this role you will serve as a key advisor to Optimize leaders and firm … compliance, efficiency, and a seamless experience for all stakeholders. You will act as a steward of operational excellence, identifying opportunities to streamline processes, enhance service delivery, and introduce innovative approaches to external workforce management.Additionally, you will manage risk and compliance related to external workforce operations, ensuring adherence ...

design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. Accountabilities Development and delivery of high-quality software solutions by using industry aligned programming languages, frameworks, and tools. Ensuring that code is scalable, maintainable, and optimized for performance. … using influencing and negotiating skills to achieve outcomes. Values and Mindset All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset ...

take charge of its technology function during a period of change. You'll be the senior point of accountability for IT service delivery, leading a small ServiceDesk team while staying close to the tools and systems yourself; this isn't a role where you sit above the detail. … clear picture of systems, suppliers, contracts and licences Managing and developing an IT ServiceDesk team of two Owning day-to-day IT operations: incidents, service requests, changes and problem management Staying hands-on across Microsoft Azure, Microsoft 365, Windows Server and networking Overseeing identity and endpoint tools including Entra ...