1,276 to 1,300 of 1,913 Service Delivery Jobs

users. Key Responsibilities Administer and support a large-scale Google Workspace environment Act as the technical escalation point for Google Workspace-related issues and service requests Manage and triage incidents, requests and changes within the Google environment Support cloud migration, email migration and data migration projects Work with security … teams to implement and maintain best-practice controls Manage and support third-party integrations and productivity tools Collaborate with project, service delivery and business teams to drive continuous improvement Produce technical documentation, knowledge articles and operational procedures Maintain strong relationships with vendors and technology partners Stay current with ...

resolution process Check completed work to ensure requests have been fully resolved before closing tickets Help ensure customer queries are resolved within agreed service level agreements (SLAs) Support customers in using the platform effectively and guide them through system features Respond to live chat enquiries in a professional … timely manner Create and maintain clear Knowledge Base articles and user guidance documentation Work with the Customer Relationship Team to improve customer experience and service delivery Learn how cloud-based software platforms operate and how technology supports business performance Develop technical support, troubleshooting and customer service skills ...

team that provide frontline support, dedicated account assistance and customer onboarding services. Working closely with senior stakeholders across the business, you'll help drive service excellence while ensuring customer issues are resolved effectively and efficiently Key responsibilities include: Leading and developing customer support and onboarding teams Managing customer escalations … ensuring timely resolution of complex issues Acting as the key link between customers, support teams and engineering functions Driving service improvements through process, systems and people developmentSupporting key customer accounts and attending customer meetings when required Monitoring team performance, coaching managers and supporting professional development Establishing and maintaining high ...

Bloomberg in London is seeking a Team Leader to head the EMEA Service Desk within Employee Technology Support. You will own team performance, development, service delivery and escalations while ensuring a consistently high-quality employee experience. You’ll combine strong people leadership with technical and operational expertise ...

requires 3 days per week onsite, offering flexibility around the remaining days. Working as part of the wider IT team and cross-regional Service Delivery function, you will act as the SharePoint Subject Matter Expert, providing both day‐to‐day support and driving improvements to business‐critical SharePoint … resolving incidents and troubleshooting issues. Manage change requests and ensure the smooth operation of existing SharePoint environments. Support the development and enhancement of IT Service Management (ITSM) and project management tools built on SharePoint. Deliver SharePoint-based solutions to support wider business projects and process improvements. Work ...

technical design for enterprise solutions.* Is often the Principal Consultant who analyzes and develops enterprise technology solutions.* Regularly leads in the technical assessment and delivery of specific technical solutions to the customer. Provides a team structure conducive to high performance, and manages the team lifecycle stages.* Coordinates implementation … membership and contributions of others to professional community and coaches others in area of expertise. Regularly produces internally published material such as knowledge briefs, service delivery kit components and modules, etc. Presents at multi-customer technology conferences.* Creates and supports sales activities. Manages bids, or major input into ...

JPMorgan Chase & Co. in London seeks a Lead Technical Program Manager to drive delivery of complex technology programs across the firm. You will guide cross-functional teams, manage stakeholders, and align initiatives with business goals while leveraging your deep technical knowledge and leadership experience. The role emphasizes risk management … agile practices, and strong communication to influence decisions and ensure high-quality service delivery in a dynamic environment. #J-18808-Ljbffr ...

Maidenhead, United Kingdom, seeks a seasoned Project Manager to oversee a complex digital service delivery programme. You will drive end-to-end planning, governance, and collaboration with delivery and product teams to meet milestones and stakeholder expectations. The role requires strong governance, risk management, and experience with ...

Position Title: Account Manager Department: Sales Location: Hybrid – Remote/Harewood, Leeds Job Type: Full-Time Industry: Managed Service Provider (MSP) – Online Backup and Disaster Recovery About Us Assured Data Protection is a global leader in data backup and disaster recovery managed services, specializing in safeguarding against data loss … event of a disaster. Job Summary We are seeking an experienced and proactive Account Manager to join our team at a leading backup managed service provider. In this role, you will be responsible for building and nurturing strong relationships with our clients, ensuring they receive exceptional service ...

both on and off exchange. The depth of knowledge amongst its teams and divisions provides its customers with clear advantage, and its technology-led service provides access to all major exchanges, order-flow management via screen, voice and DMA, plus award-winning data, insights, and analytics. Within the Technology … works with the global IT teams in Asia, Europe and North America to monitor and maintain the network systems to ensure maximum uptime and service delivery to the business. This is an excellent opportunity to work within a dynamic and shifting network landscape, working across a multitude ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

helping ensure we can detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (known as Disclosure and Barring Service)Your roleDon’t worry if you’re not up to speed with the latest tools — we’ll help you get there. Here … analysts and designers to build, test, and deploy software.Testing, deploying, and supporting software using industry-standard tools and techniques.Taking part in all stages of service delivery — with plenty of support and guidance.You’ll also have the chance to join communities within Capgemini where you can share ideas, learn ...

detect, prevent and respond to threats at pace while enabling the business to move safely and confidently. Key responsibilities Lead the design, delivery and ongoing improvement of enterprise security solutions across endpoint, cloud, network, DevOps and security monitoring environments. Design and implement secure infrastructure controls aligned to industry best … patch management across systems and hardware, ensuring effective coordination and risk reduction. Support server hardening and secure configuration initiatives in collaboration with Infrastructure and Service Delivery teams. Provide security oversight across projects and change initiatives, ensuring security is embedded from design through to delivery. Support audits, regulatory reviews ...

TrellisWorks Limited in Newbury is seeking a NOC Manager to lead the Support and Service Operations, driving day-to-day performance, SLAs, and continuous improvement across the NOC and engineering interfaces. The role combines hands-on technical coordination with people leadership, incident escalation, and process governance to ensure reliable … scalable service delivery for customers. You will line manage NOC and Support Engineers, conduct performance reviews, oversee onboarding, training, #J-18808-Ljbffr ...

data center facilities br - Develop and implement operational strategies that align with AWS's global standards while addressing cluster requirements br - Oversee capacity planning, delivery, and growth strategies to meet customer demand br - Direct engineering operations across multiple data centers br - Manage complex multi-stakeholder coordination requirements with internal … environmental compliance across all facilities br - Oversee financial performance, budget planning, and cost optimization initiatives br - Drive continuous improvement in operational metrics, efficiency, and service delivery br - Hiring, managing, and developing the operations management team br br About the team br AWS Infrastructure Services owns the design, planning ...

responsible for building relationships with Housing Associations, Housing Providers and senior stakeholders, helping them utilise technology and digital solutions to improve tenant engagement, service delivery and operational performance. The business has delivered significant growth and is investing heavily in its sales function, with clear revenue targets, strong leadership … healthy pipeline through outbound activity, networking and referrals Conduct discovery meetings to understand customer challenges and strategic objectives Work closely with internal technical and delivery teams to build tailored client solutions Maintain accurate forecasting, pipeline reporting and CRM management Consistently achieve and exceed revenue targets What We're Looking ...

freedom to introduce automation and smarter processes where you see the opportunity. What You’ll Do Key responsibilities; Own end‐to‐end IT service delivery, handling 1st to 3rd line support and managing escalation to third‐party providers where required Administer and maintain our cloud and hybrid infrastructure … including documentation, infrastructure mapping and evidence gathering Own backup and disaster recovery planning, and test it regularly Coordinate external vendors and suppliers, and manage service relationships Administer business systems and produce regular reporting Identify and deliver improvements through automation and better process design What You’ll Bring Demonstrable experience ...

annum About the Opportunity We are looking for an experienced Broadcast Technician to join our client’s team in London, supporting the delivery of high-quality broadcast, webcasting and video production services within a professional corporate environment. This is an excellent opportunity for a technically skilled individual to work … live and on-demand webcasts, virtual events, video production and professional presentations. The successful candidate will play a key role in ensuring the smooth delivery of broadcast services, troubleshooting technical issues and maintaining consistently high standards of service. Key Responsibilities Provide technical support for live and on-demand webcasting ...

annum About the Opportunity We are looking for an experienced Broadcast Technician to join our client s team in London, supporting the delivery of high-quality broadcast, webcasting and video production services within a professional corporate environment. This is an excellent opportunity for a technically skilled individual to work … live and on-demand webcasts, virtual events, video production and professional presentations. The successful candidate will play a key role in ensuring the smooth delivery of broadcast services, troubleshooting technical issues and maintaining consistently high standards of service. Key Responsibilities Provide technical support for live and on-demand webcasting ...

major new building project Opportunity to shape AV, workplace technology, and IT infrastructure for a new facility Collaborative environment with strong emphasis on service, accountability, and continuous improvement Exposure to automation, analytics, and emerging technology initiatives What You’ll Be Doing Lead and develop a distributed team of deskside … with operational priorities. Build strong relationships with both senior leaders and frontline technical employees across the organization. Improve IT support workflows, processes, documentation, and service delivery across multiple locations. Establish consistent standards and expectations for deskside and field support. Collaborate with infrastructure, security, applications, and other IT teams ...

managing leave, performance, dealing with sickness and staff appraisals. Ensure appropriate controls are in place to manage the product lifecycle including working with the Service Delivery Manager to manage sprints and resource allocation through the running of sprint planning meetings, sprint reviews and daily stand-ups. Develop … across multiple disciplines. Working with the head of development and cloud services to define and write technical plans and strategies. Ensure services delivered meet Service Level Agreement, including managing of resources and prioritisation of workload. Lead the business to achieve appropriate security certification. Lead on service improvement ...

client needs, including: Current IT infrastructure and support models Cybersecurity risks and compliance requirements Cloud strategy and digital transformation initiatives Business challenges impacting technology delivery Assess opportunity suitability and qualification before progressing opportunities further in the sales process. Develop a clear understanding of Conosco’s core services, including Fully … inbound leads Technical teams to support solution design Sales leadership to progress larger opportunities Ensure smooth handover of new clients into onboarding and service delivery teams once agreements are in place. Maintain accurate and up-to-date records in the CRM system Track outreach activity, meetings booked, opportunities ...

proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. … other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk ...

proficient computer skills and strong verbal and written communication ability. The Organization: Bernal Heights Neighborhood Center (BHNC) is a non-profit community based multi-service agency founded in 1978. Our mission is " to preserve and enhance the ethnic, cultural, and economic diversity of Bernal Heights and surrounding neighborhoods. … other services needed for participants who attend the senior center Evaluate client needs, follow-up and document progress notes to ensure quality and effective service delivery for participants Provide administrative support and assistance during programming for activities, field trips, newsletters, translations, etc. Provide outreach to frail at risk ...