Service Delivery Manager
- Hiring Organisation
- VIQU IT
- Location
- Birmingham, Stechford, West Midlands (County), United Kingdom
- Employment Type
- Permanent
- Salary
- £50000 - £60000/annum
Technical Service Delivery Manager Fully Remote | Permanent | £60,000 VIQU are partnering with a growing technology organisation to recruit a Technical Service Delivery Manager, managing global customer relationships and ensuring the successful delivery of technical services. As Technical Service Delivery Manager … QBRs and service reviews, monitor SLAs, drive service improvements and act as an escalation point for customer issues. Key Responsibilities: Run QBRs and technical service reviews. Monitor SLAs, service metrics and improvement actions. Manage relationships with key customer stakeholders. Act as an escalation point for high ...