26 to 50 of 681 Service Delivery Jobs

Service Manager Location: Lingley Mere, Warrington (Hybrid) Salary: Competitive Hours: 37 per week Contract: Permanent, Full Time Additional pay for 1 in 6 weeks standby cover Help us deliver great water for a stronger, greener and healthier Northwest. At United Utilities, we don’t just keep the taps flowing … committed to protecting the environment, supporting local communities and creating a workplace where everyone can thrive. We’re now looking for an IT Service Manager to join our close-knit team, working at the heart of our Technology Services function. If you’re passionate about delivering exceptional IT service ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits We’re currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). You’ll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive ...

Role: Service Delivery Manager Location: Norwich (Hybrid) Salary: Up to £40,000 I'm currently supporting a specialist technology services provider seeking an experienced Service Delivery/Service Operations Manager to oversee end-to-end managed support services across a portfolio of clients. This … pivotal leadership role responsible for service performance, client satisfaction, operational governance, and continual service improvement. You will act as the primary operational contact for key accounts, ensuring SLA/XLA adherence, managing escalations, and driving consistent, high-quality service delivery. Alongside client ownership, you will lead ...

Senior Service Delivery Engineer/Snr IT support engineer, NE22, 4 days in office, 1 day working from home, Monday to Friday £40-45k Our client has created a NEW vacancy and career opportunity for a Senior Service Delivery Engineer. The client is a global … market leading company, and the job is based in the Newcastle area. The role includes: The Senior Service Delivery Engineer UK is responsible for leading high-quality IT service delivery while providing senior technical expertise and escalations across this location Resolving 2nd & 3rd level IT technical ...

Service Delivery Manager Location: Nr Cardiff (Hybrid) Salary: £46,500 + Bonus + Benefits The Opportunity This is a fantastic opportunity for you, an experienced, confident IT Service Delivery Manager to take ownership of key Public and Private Sector accounts. If you thrive in a customer … facing role, enjoy driving service excellence, and can translate data into meaningful improvements, this is a strong next step. What You'll Do Lead service onboarding and go live activities Manage day to day service delivery across multiple accounts Produce and present monthly service performance ...

commercial buildings in the United Kingdom, alongside a growing portfolio of international clients. Our clients rely on us to support business - critical environments where service quality, reliability, and professionalism are non - negotiable . As we continue to grow across the UK and internationally, having a high - performing , well … service desk is central to delivering an excellent customer experience. This role sits at the heart of our operations leading the service desk function, ensuring consistent service delivery, driving continuous improvement, and acting as a key point of contact between customers, engineers, and the wider business. ...

Service Delivery Manager/IT Customer Service Manager Position: Senior Service Manager (internal name) Location: Ringwood, Hampshire + Hybrid home working (non-contractual) Salary: £40,000 + Overtime +Benefits + Company Profit Share Hours: 37.5 hours per week The Role Working in a team of three … Senior Service Managers, reporting to the Service Delivery Manager, you will form part of a well-established service management team. You will be helping to lead the delivery of high-quality IT support services and drive continuous improvement across our operational environment. You will ...

secure, data and analytical tools, services, platforms and applications, ensuring access to high quality data and analytics services, internally and externally. As a Senior Service Delivery Manager, you will lead a defined set of interdependent service delivery activities, including the associated business change tasks and establish … duties of the job The role requires professional expertise in the effective use of programme/project methodologies and techniques in the context of service delivery, as well as the ability to work with technical and non-technical stakeholders. You will be responsible for the overall integrity ...

Head of IT Service Management Hybrid - 3 Days per Week in Hertfordshire £110,000 - £130,000 + up to 30% bonus + strong benefits We've been retained to hire a Head of IT Service Management into a complex, high-volume, customer-facing environment where service stability … resilience are critical to business performance. Based in Hertfordshire (hybrid), you'll lead end-to-end service management across IT, logistics, fulfilment, and customer operations - owning major incident response, service performance, and continuous improvement at scale. Key responsibilities Lead end-to-end IT service management (incident, problem ...

Newport/Hybrid Job Type: Full-time Salary: £62256 We are seeking a highly skilled Incident and Problem Manager to join our clients IT Service Delivery Team. This pivotal role focuses on overseeing the governance and effective execution of incident and problem management processes, ensuring alignment with … corrective actions. Incident Management Oversight: Ensure incidents are managed promptly and in accordance with best practices, facilitating effective resolution processes and minimising service outages. Vendor Performance Management: Collaborate in regular service reviews with partners to assess SLA compliance, evaluate RCA outcomes, and identify opportunities for continuous improvement. Incident ...

Service Delivery Manager - Salary: £45,000 - £50,000 + £6,600 annual shift allowance Location: St Ives, Cambridgeshire (On-site working) Full-time | 24x7 Shift Environment (4 days on – 4 days off) About the Role We are looking for an experienced Performance Manager to play a critical role … within a high-performing National Operations Centre environment. This position is central to ensuring the consistent, high-quality delivery of service operations across a 24x7 service landscape. You will lead operational performance during your shift, ensuring incidents and service requests are managed efficiently, service levels ...

Senior Data Analyst (Service Delivery & AI Analytics) #3300 Location: Hybrid (split between site-based and home-working) Reports to: Global Head of Service Delivery, IT & Repairs Contract Type: Permanent/Full-time Contracted Hours/Days: 37.5 hours/5 days per week We are hiring … analysing and visualising data from multiple enterprise systems including Azure, Salesforce and Halo ITSM to deliver high-quality insights for senior executives, sales teams, service delivery, engineering, product teams, and customers. The role will design and maintain advanced Power BI dashboards, build robust data models, perform historical trend ...

Service Delivery Manager Hybrid Working (2 days a week in the office) | Lincoln based - Salary up to £40k plus bonus and benefits Were currently partnering with a well-established organisation to recruit an IT Service Manager who will play a key role in supporting the delivery of high-quality IT services across the business. This position is responsible for ensuring IT services meet agreed Service Level Agreements (SLAs). Youll also support service transition activities, ensuring new or updated services are successfully introduced into live operations. In addition, you will help drive effective ...

experienced MSP professional ready to take true ownership of technical operations and make a measurable impact? A well-established, tight-knit Managed Service Provider based in Tadley is looking for a IT Operations Manager to lead and continuously improve the day-to-day IT service delivery of the business. You'll manage two existing Senior Engineers and act as the crucial link between service delivery, engineering, and the leadership team. The Role: As IT Operations Manager, you'll be responsible for: Leading, mentoring, and developing the technical team - managing workloads, running ...

Head of Service Delivery - Warrington £80,000 - £100,000 Per annum Vehicle/Allowance Main Purpose: Reporting to the MD with ultimate accountability for delivering a transformational service to customers in the delivery of service in accordance with SLA's and KPI's and facilitating … team members to ensure that all go live projects have necessary and correct; administration, resources, compliance and approvals from relevant bodies to proceed with delivery of projects and that these are resourced efficiently and effectively to deliver optimum ROI * Facilitate the development and effectiveness of the SMT by building ...

Service Delivery Manger £55,000 - £65,000 + £7,500 car allowance, up to 20% bons and extensive benefits Full Time/Permanent Hybrid/Birmingham (2 days a week in the office + occasional UK travel) The Company: My client is a well-known retail, hospitality … They are headquartered in Birmingham, and have offices and sites throughout the UK. The Role: I am looking for a driven and experienced IT Service Delivery Manager to join a close knit and highly skilled internal IT team. The successful candidate will oversee the UK IT Service ...

Service Delivery Manager - Warwick (Hybrid – 2 days on-site pw) Salary: c. £60,000 + benefits Experienced IT Service Manager to lead service delivery and vendor management, working in an end user environment where the majority of IT services are outsourced. You will be managing … managed service providers (MSPs) during a major technology transformation. This is a high-impact role where you’ll shape supplier relationships and ensure optimal service performance working closely with IT and business leadership. Key Responsibilities Manage end-to-end service delivery and performance Monitor SLAs/ ...

Service Design & Transition Manager/Executive £58,500 - £62,500 plus excellent benefits/Based in Worthing, but flexible on hybrid working A leading utilities company working within Critical National Infrastructure (CNI), seek an experienced forward thinking and proactive Service Design & Transition Manager, to join a growing team … with the expanding project and programme portfolio, through large investment that will have a massive impact on the local community and environment. As the Service Design and Transition Manager you will be responsible for ensuring the effective design and seamless transition of new or changed services into operational environments. ...

Role: Service Delivery Manager Location: Basingstoke Duration: 6 Months Day rate: £600 Inside Ir35 Active DV clearance required Mandatory skills: Oversee end-to-end delivery of IT services across infrastructure, support functions and in close collaboration with the customer. Ensure services are delivered in line with agreed … SLAs, KPIs, and compliance requirements. Monitor service performance metrics, analyse trends, and generate detailed reports for internal and client review. Act as the main point of contact for the customer regarding service delivery and performance. Manage incident, problem, and change management processes in accordance with ITIL best ...

fast-growing London-based Managed Service Provider delivering high-availability IT services to boutique hedge funds, asset managers, and other financial institutions across the capital. We pride ourselves on exceptional client experience, operational maturity, and a service culture built around trust, responsiveness, and continuous improvement. As we expand … financial-sector portfolio, we’re seeking a Service Delivery Manager who can own client relationships, drive service excellence, and ensure our technical teams consistently meet the high standards expected by regulated financial clients. The Role You’ll act as the primary point of accountability for service ...

Service delivery you can stand behind At Intercity, service delivery is about trust, accountability and doing right by customers, every day. Were looking for a Service Delivery Manager who can own customer relationships end to end, bring structure where its needed and calmly drive ...

Germany Role Objectives : The Platform Services Manager is accountable for the end-to-end performance, governance, strategy, and continuous improvement of a defined global service domain. This includes the ownership of small-scale platform changes — configuration updates, parameter changes, access adjustments, workflow tweaks, and minor feature enablement's — while … role ensures that services remain stable, scalable, secure, compliant, and aligned with business outcomes and Enterprise Architecture direction. The Platform Services Manager leads multiple Service Owners, ensuring consistent governance, service maturity, lifecycle management, and value delivery across all services in the domain. Key Results/Areas Core ...

Service Manager - Cheltenham, UK Up to £70,000 Depending on Experience Office in Cheltenham Active eDV required ABOUT THE CLIENT Our client is a well-established technology organisation delivering solutions into highly secure and mission-critical environments across the UK. They are known for investing in their people, fostering … collaboration, and driving innovation in complex technical domains. Due to continued growth, they are looking to appoint an experienced IT Service Manager to support evolving service delivery requirements. THE BENEFITS Flexible working options, including hybrid arrangements Private healthcare and cash health plan Holiday buy and sell scheme ...

Service Delivery Manager Bournemouth Salary up to £40,000 We're hiring a skilled IT Service Delivery Manager to join this fantastic MSP team in Bournemouth. As a Service Delivery Manager, You will be responsible for the day-to-day operation of the business ...

Position: Service Delivery Lead. Location: Wolstenholme Funeral Directors, Accrington Job Type: Full-time, 38.33 Hours per week. Salary: £30,900 per annum We're looking for a dedicated and compassionate individual to join our team at Wolstenholme Funeral Directors as a Service Delivery Lead . … with compassion, dignity, and care. Your role will ensure that families feel supported, respected, and reassured every step of the way. The Role As Service Delivery Lead, you'll be responsible for overseeing the entire care journey of the deceased while ensuring the highest standards of respect, dignity ...