501 to 525 of 2,892 Service Delivery Jobs

Convergence Group in Solihull is seeking a Service Delivery Manager to ensure our customers receive outstanding service in the Connectivity as a Service era. You will act as the voice of the customer, lead service performance reviews, manage escalations, and work with sales, delivery ...

creative and innovative? Are you customer and solution oriented? Are you prepared to re-think Information Management services? A vacancy for a Service Delivery Manager, UK - National Messaging has arisen within Airbus Defence and Space in Stevenage or Portsmouthto join our Digital team. We deliver the expertise, technology … based support processes that include incident, problem, change, configuration, and event management with a proven "user-centric" approach to business operationYou will ensure that service agreements with the provider are observed and concluded. You will analyse service KPIs (Key Performance Indicators) and user feedback to propose and implement ...

were ranked #24 globally and #3 in the UK in the MSP 501, the industry’s most rigorous ranking of managed service providers.We’re now investing in a new Technology Success model – moving beyond reactive IT support to become a proactive strategic partner that helps clients continuously improve their … client’s behalf and presents it back in language their business understands. It’s a genuinely senior, advisory role: you’re freed from technical delivery, service tickets and proposal writing so you can focus entirely on strategy and relationships. You will also form a close working relationship with ...

Treasury Systems Support Manager The Treasury Systems Support Manager is responsible for the end-to-end ownership of the Treasury systems support model, ensuring delivery of Treasury outcomes through effective governance, performance management, and coordination of L2, L3, Business Partner, and vendors. The role aligns closely to a Technical … systems experience Experience managing support teams and vendors Strong understanding of Treasury operations Experience with SaaS platforms and governance Strong leadership and communication skills Service Delivery & Treasury Platform Governance Ensures Treasury systems consistently support business operations, decision-making, and risk management through strong service governance and performance ...

businesses with a portfolio that includes SD-WAN and other WAN services, internet, security, and voice services. Our customers benefit from a customer-first service experience underpinned by our commitment to operational excellence. For more information on GTT, please visit www.gtt.net. The Network Provisioning Engineer is responsible … services, perform all testing and documentation of the results of the turn-up. Job Scope/Supervision: The team works closely with Service Delivery, Project Management, Engineering and Operations teams to ensure the efficient, cost-effective delivery of high-quality IP services to external and internal customers. ...

powered, end-to-end solutions for all industries. Our client is listed on Euronext Paris. Mission/Role Summary Define and structure agentic service delivery models by translating service requirements into detailed agent workflows, interaction patterns, and operational designs. Where purpose meets career: Work at the forefront … real operational and customer challenges. Build skills and a career in a fast-growing area supported by structured learning, specialist enablement and hands-on delivery experience. Help shape a new capability and make a visible impact an opportunity to influence how these capabilities develop, create reusable solutions and help ...

Aquila ATMS is seeking a Service Delivery Director on a permanent basis. You will join the executive team to oversee delivery of contractual commitments, service levels and operational performance, while guiding a large, dispersed engineering and service workforce. The role emphasizes strategic planning, risk management ...

bringing together diverse teams across the business. What will this role achieve? The IT Operations Manager is accountable for the day-to-day operational delivery of global IT infrastructure services across five regions, ensuring stable, secure and high‐performing Network, Cloud/Server and Database Administration (DBA) services. … role leads through strong service management, technical aptitude and vendor governance, coordinating multiple third‐party partners to meet agreed SLA/XLA commitments, drive continuous improvement and manage operational risk and managing delivery via 3rd‐party service partners. What will be your key deliverables? Operational Service ...

Methods Business and Digital Technology in London is seeking a Delivery Manager to oversee IT service delivery for designated Customers in a hybrid role. You will own customer experience, manage service recovery, coordinate with account management and delivery teams, and drive continuous improvement across SLAs ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes … doing The successful candidate will join our IT & Data Team at an exciting time, as we look to adopt a proactive service partnering approach to engage with our customers, colleagues, and stakeholders. You will be working with the IT Infrastructure & Service Manager to provide outstanding focused IT solutions ...

role in maintaining and improving business-critical platforms ensuring they are secure, scalable, and aligned with operational needs. Youll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. What you will do as a Senior Application Engineer Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

ideal for someone with strong GDS and User-Centred Design (UCD) experience who can independently plan and deliver research activities that drive better service outcomes. You'll work closely with designers, product managers, business analysts and delivery teams to ensure user needs remain at the heart of decision … making throughout the delivery lifecycle. Key Responsibilities Plan, conduct and analyse user research across various stages of service delivery Apply a range of qualitative and quantitative research methods to generate actionable insights Work collaboratively within multidisciplinary Agile teams Present findings and recommendations to stakeholders in a clear ...

maintaining and improving business-critical platforms — ensuring they are secure, scalable, and aligned with operational needs. You’ll work collaboratively across engineering and service teams, contributing to technical delivery and continuous improvement. Your work at Leonardo UK will see you take the lead in solving customer problems … critical defence, government and public sector services. **What you will do as a Senior Application Engineer*** Support, configure, and enhance ITSM platforms (e.g. Jira Service Management) that underpin service delivery and operational workflows* Deliver engineering tasks within defined work packages, ensuring alignment with user needs, security requirements ...

OneAdvanced Limited seeks a Service Delivery Manager to lead the delivery of One Advanced Financials implementations. You will act as a trusted advisor, guiding complex designs, overseeing phases, and mentoring consultants to drive excellence. You will work with senior stakeholders, project managers, and delivery teams … ensure high standards are met and continuously improve delivery methodologies. #J-18808-Ljbffr ...

Availability Analyst - Manchester £40-42,000 + Benefits SIAM Availability Analyst you will be accountable for the monitoring, governance, analysis, and continual improvement of service availability across a multi-supplier environment. Your role Own the Availability Management process across a multi-supplier environment, ensuring services meet agreed availability … resilience requirements. Monitor, analyse, and report on service availability, identifying trends, risks, and opportunities for improvement. Drive proactive initiatives to reduce service downtime and improve service resilience. Work with suppliers to investigate availability issues and implement corrective and preventative actions. Manage availability governance, reviews, risk management activities ...

Westbase.io is seeking a Service Delivery Manager to own the end-to-end delivery experience across Staging and Configuration, Field Services, and NOC Services. You will chair service reviews, manage expectations, and drive structured governance and project delivery frameworks. This is an ownership role with … cross‐functional collaboration and a focus on measurable delivery outcomes. You’ll coordinate with Technical, Pre‐Sales, Field Services, and NOC teams, leverage Jira Service Management, #J-18808-Ljbffr ...

Computacenter AG & Co. oHG in Nottingham is seeking a Delivery Manager for End User Computing to own the Evergreen service delivery within a 26-week window. You will liaise with internal teams, customer representatives and third parties to ensure on-time, on-budget delivery, producing ...

throughout the sales process, from initial discovery and solution design through to proposal, presentation and handover into delivery. Working closely with customers, account managers, service delivery teams, engineers and technology partners, you will translate business requirements into practical, commercially sound managed network solutions. You will help … customer workshops and demonstrations where required. Maintain accurate technical records and sales documentation within agreed systems and processes. Provide a thorough handover to project, service delivery and operational teams following a successful sale. Keep up to date with networking technologies, vendor roadmaps and emerging customer needs. Contribute ...

Permanent Hours: 37.5 hours per week About the Role We’re looking for an experienced and customer-focused Technical Operations Manager to lead the delivery of secure, reliable and effective IT services at HMP Addiewell . You’ll manage the local IT function, supporting around 300 local customers … contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local IT team ...

Permanent Hours: 37.5 hours per week About the Role We’re looking for an experienced and customer-focused Technical Operations Manager to lead the delivery of secure, reliable and effective IT services at HMP Addiewell . You’ll manage the local IT function, supporting around 300 local customers … contributing to IT services across an estate of approximately 1,500 users . This is a varied role covering IT service delivery, incident management, technical support, projects, security and compliance , working across Justice Services, Education and Healthcare networks. What You’ll Do Lead the local IT team ...

Together in the UK is seeking a Service Delivery Manager to drive operational service within our Tech function. You will handle major incidents, service reviews with Tier 1 suppliers, and ensure SLA delivery while coordinating cross-functional stakeholders. You will also support IT Admin ...

drive efficiency, scalability and employee experience. Proactively identify opportunities to automate manual workflows and leverage AI‐enabled solutions to improve workflow automation and self‐service, reducing manual effort and improving service quality. Ensure compliance requirements and regulatory obligations (including SMCR) are consistently met and embedded within People processes. … optimisation. Partner closely with Finance, Payroll and wider business stakeholders to ensure seamless system operations and accurate people data across all platforms. Employee Experience & Service Delivery Oversee the People inbox/service desk and ensure timely, high‐quality support to employees and managers. Lead People Operations service ...

member of the Blood Sciences management team. Reporting to the Operational Lead for Clinical Biochemistry, they will be responsible for the delivery of a 24/7 Clinical Biochemistry service across both hospital sites, supported by the wider management team and other key scientific and clinical staff. … towards the required level 7 qualification. Experience of working at this level in a similar role, of leading large teams, of quality management/service improvement and of laboratory automation would be advantageous for this senior role. The role is advertised as 0.8 wte (30 hours per week). ...

Service Manager - User Experience & Software Assets National Charity £38,000 - £45,000 per annum | Flexible Hybrid/Remote 29 days' annual leave + Pension + Additional Benefits We are working on behalf of a leading National Charity to recruit an experienced IT Service Manager - User Experience & Software Assets … join their Technology team. This is an excellent opportunity for an experienced IT Service Management or Software Asset Management professional to take ownership of the organisation's software, licensing and related services, ensuring they remain secure, compliant, cost-effective and aligned to business requirements. The Role You will take ...

nationwide retail technology deployment programme across the UK. This is an excellent opportunity for someone with experience in project coordination, scheduling, resource planning, service delivery, or administration who enjoys working in a fast-paced environment and keeping projects on track. The Role Working closely with the deployment team … Field Support Technicians, you will coordinate site visits, manage schedules, maintain project records, and ensure the successful delivery of the rollout programme. You will be responsible for monitoring project progress, updating completion records within our client, resolving scheduling challenges, and acting as a key point of contact between stakeholders ...