576 to 600 of 631 Service Delivery Jobs

Line Support Customer Service Agent Annual Salary: Competitive Location: Kingston upon Thames, KT1 Job Type: Full-time, Hybrid Day-to-day of the role: Serve as the initial point of contact for partners, providing prompt and effective technical support to resolve queries and issues via our ticketing system … capabilities, enabling account managers to effectively communicate the value proposition of our solutions to clients. Collaborate with suppliers and internal teams to ensure efficient service delivery. Perform various administrative and ad hoc duties as required. Required Skills & Qualifications: Previous experience in a customer support role, preferably within a service ...

This Service Desk Administrator is a fantastic opportunity to join a highly respected technical services business where your coordination skills will have a direct impact on customer satisfaction and service delivery. If you enjoy being at the centre of operations, solving problems and keeping everything running smoothly, this … closely with major clients in a varied and fast-moving environment Opportunity to develop specialist technical knowledge within a growing sector Your responsibilities as Service Desk Administrator Manage and coordinate requests through the management platform Liaise with onsite engineers and technical support teams to ensure prompt issue resolution Schedule ...

planning, reporting, budget management, resource management, execution and risk management. They will work collaboratively with senior People and Organisational Culture stakeholders, Heads of Service and external supplier(s) to deliver a fully integrated HR, Payroll and Finance system that supports the target operating model design and ambitions … service, while complying with relevant regulations. The post holder will guide process area design leads through the implementation, supporting them in designing a leading practice solution where possible and helping them understand the dependencies between areas of the taxonomy. They will manage design governance for the workstream, including ...

planning, reporting, budget management, resource management, execution and risk management. They will work collaboratively with senior People and Organisational Culture stakeholders, Heads of Service and external supplier(s) to deliver a fully integrated HR, Payroll and Finance system that supports the target operating model design and ambitions … service, while complying with relevant regulations. The post holder will guide process area design leads through the implementation, supporting them in designing a leading practice solution where possible and helping them understand the dependencies between areas of the taxonomy. They will manage design governance for the workstream, including ...

taking automation and AI beyond proof-of-concept and into real, end-to-end change - improving customer journeys, reducing cost-to-serve, accelerating delivery, and building the digital foundations that support everything from energy trading and risk to field operations and critical infrastructure. If you want to solve complex … Centrica operates over the next decade, this is the place to do it. The Software Engineering Manager provides technical leadership, engineering governance and delivery oversight for the Amazon Connect squads. The role ensures platform features, integrations and non-functional capabilities are engineered to a high standard, supporting accurate forecasting ...

Salary: £30,000 Hours: 37.5 hours per week The Role As an Engineer, you provide high-quality onsite technical support, contribute to infrastructure and service improvement projects, and act as the first technical escalation point for complex hardware and software issues. You maintain a professional, customer focused approach … Experience: Proven ability to deliver high-quality technical support, resolving a wide range of faults, queries, and incidents in a timely manner. Strong customer service focus, with the ability to communicate confidently, professionally, and effectively with customers, colleagues, and stakeholders. Experience managing and prioritising workloads to meet SLAs, KPIs ...

Their focus is on empowering people, strengthening leadership capability, and driving meaningful organisational change aligned to their long-term vision. Role Purpose Support the delivery, development and improvement of DevOps services, systems and IT projects. Provide senior technical support across key applications so staff and students have reliable systems … Server, MySQL and PostgreSQL. Keep systems, code, configurations and technical processes properly documented. Mentor DevOps Application Engineers and help improve team knowledge, skills and service delivery. Essential Requirements Good understanding of Azure design, not just AWS, because Azure is set up and managed differently. Relevant qualification in IT, Computing ...

opportunity to lead an established regional team while playing a pivotal role in the continued growth of one of the consultancy's strongest service lines. This is one of only three Regional Director appointments being made across the UK and Ireland, highlighting the level of investment and long-term … front. You'll take ownership of a growing regional team of approximately 10 professionals, providing strategic direction while remaining actively involved in project delivery, client engagement and business development. The successful candidate will be responsible for developing existing client relationships, securing new opportunities and driving sustainable growth across ...

support, you will help to maximise my clients back-office system functionality by ensuring changes are successfully embedded company wide You will support the delivery of multiple projects to enhance the services delivered to clients You will produce a range of regular and ad-hoc reports and data analysis … systems and adherence to data standards You will contribute or lead operational improvement projects focused on improving efficiency, data accuracy, and client service delivery. Identify inefficiencies and implement scalable solutions to improve system workflows You will update tax year-end legislation changes across a number of internal systems ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

supporting people across the organisation with Microsoft 365 and other core systems, and helping them adopt good digital habits that improve collaboration, productivity and service delivery. Working closely with a CRM Manager and an external Microsoft support partner, you will coordinate day-to-day support, manage escalations … technology records. This position will suit an individual with hands-on systems administration and IT support experience who is comfortable working alongside a managed service provider. You will bring strong Microsoft 365 skills, the ability to troubleshoot issues and manage competing priorities, and a collaborative, user-focused mindset. Experience ...

work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none. About the Role You'll be the main point of contact for clients, engineers, and end-users, ensuring maintenance … service requests are handled promptly and within SLA. Your role includes managing calls, scheduling engineers, and keeping all parties informed to ensure smooth service delivery. Our core hours are Monday to Friday, 8:30am5:30pm. The Support Centre operates 7 days a week with shifts between 6:00am9 ...

Reading, Hybrid Working (On site 2 or 3 days per week), To Start ASAP, 6 Month Contract Your new company Step into a key delivery role within a large, forward-thinking Upper Tier Authority delivering a high-profile Local Government Reorganisation (LGR). This is a once … will reshape how services are delivered, bringing together multiple councils into a single, modern, unitary organisation. The programme is now moving from proposal into delivery, with a clear focus on pace, coordination and execution. As a result, there is strong demand for Project Managers who have recently been involved ...

Benefits Location - Leeds Reporting to: IT Director Overview Reporting to the IT Director, the Business Change Programme Manager will be responsible for the design, delivery, and embedding of Business and Technology change initiatives that simplify ways of working, drive organisational growth, and improve operational excellence. Ensure all changes … planned and delivered effectively in line with the Change Framework, enabling teams to exceed customer expectations while maintaining high levels of colleague engagement and service delivery. Key Responsibilities Lead Business and Technology change initiatives as part of the implementation of the change programme. Create the Business Change Framework, providing ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your ...

loves to get out from behind the desk? How about this role with a leading national Housing Association, as a specialist working in the Service Charge team. This isn't your typical, static finance role. If you want a position that blends sharp data analysis with real-world, hands … property visits , this unique opportunity offers the variety you ve been looking for. As a Service Charge Analyst, you won t just crunch numbers, you will tell the story behind them. You will get the chance to travel nationally to various housing schemes, verifying that the data on your ...

outstanding service. Their reputation is built on long-term relationships both with customers and employees and they take pride in their ability to service, maintain, and support all types of systems with professionalism and precision. What you ll be doing Installing, servicing, and commissioning a wide variety of fire … systems (both conventional and addressable), intruder alarms, CCTV systems (IP & analogue), and access control systems. Interpreting system designs and liaising with other building service providers to ensure seamless project delivery, with an understanding of relevant electrical safety issues and system commissioning in accordance with BS5839/PD6662 ...

infrastructure specialist trusted to deliver major network build projects across the UK.As a key partner to leading telecoms providers, they offer a full turnkey service, from initial survey and design through to construction, testing, and project delivery. With a strong pipeline of work and an excellent industry reputation, this … testing, commissioning, maintenance, and repair of fibre broadband services within residential customer properties across the North West. The role involves delivering high-quality customer service while ensuring all installations meet company, industry, and health and safety standards. Key Responsibilities Installation Duties • Install Fibre-to-the-Premises (FTTP) and associated ...

they have built a respected reputation throughout the region. As Performance, Insight & Reporting Lead you will support the Director of Performance & Delivery in the strategic delivery of various data analytics, KPI metrics and insight reporting to regulatory/statutory bodies. Client Details NHS Organisation Description Key Responsibilities: Leadership … operational planning through provision of analysis, insight and performance intelligence. Provide cross-functional coordination, joining up data, systems and operational processes to enable improved service delivery. Performance, Quality & Compliance: Oversee compliance monitoring and evidence gathering required for contractual, regulatory and statutory bodies (e.g., NHS England, ICBs, CQC). Ensure ...

Modern Apprentice within the Digital Services and IT Team, you will gain hands-on experience while learning the fundamentals of IT support and digital service delivery. You will work under the guidance of the IT Officers and the Head of Digital Services/IT, supporting routine tasks and developing … guidance. Project support (entry level): Assist with collating project documentation and preparing handover materials. Help gather simple requirements for system improvements under supervision. Support service transition activities by organising documentation for the Service Desk. Communication & representation: Communicate professionally with colleagues, volunteers, and external partners while developing your confidence ...

mental health first aiders Your Role: You will be acting as the first point of contact for customers, logging and managing calls, incidents, and service requests accurately within company systems. You will be applying contract knowledge and performance standards to ensure all jobs are recorded correctly and meet … with escalation processes and company requirements. You will be liaising with engineers and other teams to allocate work, improve job descriptions, and support efficient service delivery. You will be providing administrative support and conducting customer call backs while maintaining excellent customer service standards. What We re Looking ...

Responsibilities Provide functional and technical consulting expertise across Oracle E-Business Suite Financials and Procurement modules. Deliver support and enhancement services within managed service environments. Investigate, troubleshoot and resolve application issues. Work closely with clients to understand business requirements and recommend effective solutions. Support project delivery activities including … system improvements, upgrades and implementations. Produce and maintain high-quality documentation and knowledge-sharing materials. Collaborate with internal teams and stakeholders to ensure successful service delivery. Required Experience & Skills Functional Expertise Strong knowledge of Oracle Financials and Procurement modules, including iProcurement. Excellent understanding of end-to-end finance ...

deep, end-to-end understanding of HR processes and employee journeys, ensuring Workday configuration supports simplicity, consistency and scalability.Lead and manage a small internal delivery team of functional and technical specialists, using an optimal blend of internal capability and third party partners.Service Delivery & Operational ExcellenceEnsure stable, secure … informed decision making by senior stakeholders.Vendor & Relationship ManagementOwn the relationship with Workday and third-party implementation and support partners.Ensure partners deliver against agreed outcomes, service levels and budgets, with clear accountability and performance management.Continuous Improvement & ChangeIdentify opportunities to simplify processes, automate activity, and improve user experience across the employee ...

Software team in the Programmes area of STS Defence, developing and maintaining software throughout the Software Development Lifecycle from requirements elicitation, through to in service delivery. The post will provide technical leadership on software projects for key stakeholders and on software development activities undertaken by the company. This includes … changes through change control process as part of spiral development. Continuous improvement of Software Engineering capabilities, maintaining a leading edge capability Leading the planning, delivery and assurance of software work packages and ensuring software engineering process and best practice followed Oversight, direction and guidance to the allocated project team ...

Business Development Manager | Location: Sheffield (Hybrid) | £30,000 - £40,000 + uncapped commission + benefits We are working with a growing Managed Service Provider in Sheffield who are looking to hire an experienced Business Development Manager to join their sales team. This is a full 360 sales role focused … will build and manage a strong sales pipeline, deliver tailored solutions to meet customer requirements, and work closely with technical teams to ensure successful service delivery. Key Responsibilities Develop new business opportunities within target markets Manage the full sales cycle from lead generation to close Build and maintain ...