576 to 600 of 2,894 Service Delivery Jobs

Essential Proven experience delivering complex IT infrastructure, datacentre, platform, network or software projects within large-scale enterprise environments. Strong understanding of project and product delivery methodologies, with practical experience operating within hybrid Agile and Waterfall delivery frameworks. Experience using delivery and project management tooling such as Jira … Confluence and reporting products to manage plans, dependencies, risks, governance and delivery reporting. Excellent verbal and written communication skills, with the ability to communicate effectively at all levels, including project teams, stakeholders, customers and senior leadership teams. Strong leadership and team management capability, with experience leading multidisciplinary teams across ...

with a rapidly growing client base across Europe and beyond. We are seeking a proactive Maintenance Planner to support the delivery of best-in-class service across our global portfolio of 180+ data centre and critical environment contracts. Our Operational Services team provides full lifecycle support for critical … strong client relationships. We’re looking for someone highly organised, customer-focused and confident in managing multiple tasks - from raising purchase orders to producing service reports and supporting KPI tracking. You’ll play a key part in improving processes, enhancing service delivery, and ensuring contractual and safety ...

services, delivering compliant and value-driven maintenance solutions. Maintain SAP PM/S/4HANA maintenance plans, programme data and reporting to support effective service delivery across Malt Distilling. Manage contractor inspection reporting, ensuring remedial actions are identified, visible and progressed through SAP. Drive continuous improvement, programme standardisation … cost-effective delivery across the Recurring Works portfolio. Ensure Recurring Works contractors are effectively onboarded and supported throughout the contract lifecycle. Develop collaborative relationships that enable successful delivery of the Recurring Works programme. Provide programme support and escalation management to maintain continuity of Recurring Works services. Key Accountabilities ...

Sword Group is seeking a Service Delivery Analyst in Glasgow to ensure services to customers and internal users are delivered effectively and meet agreed SLAs. The role involves handling escalations as part of a Service Now upgrade and coordinating cross-functional teams to resolve issues. You will … monitor service performance, produce governance dashboards, and drive continuous service improvement while building strong relationships with customers and suppliers. #J-18808-Ljbffr ...

services, delivering compliant and value-driven maintenance solutions.* Maintain SAP PM/S/4HANA maintenance plans, programme data and reporting to support effective service delivery across Malt Distilling.* Manage contractor inspection reporting, ensuring remedial actions are identified, visible and progressed through SAP.* Drive continuous improvement, programme standardisation … cost-effective delivery across the Recurring Works portfolio.* Ensure Recurring Works contractors are effectively onboarded and supported throughout the contract lifecycle.* Develop collaborative relationships that enable successful delivery of the Recurring Works programme.* Provide programme support and escalation management to maintain continuity of Recurring Works services.**Key Accountabilities ...

leading an Infor Centre of Competence. Coordinating internal specialists, key users, technical resources and external partners across multiple locations. Developing a structured global support service covering incidents, problems, requests and changes. Managing system releases, upgrades, security updates, patches, configuration and enhancements. Overseeing integrations between Infor and other enterprise … manufacturing applications. Managing relationships with Infor and third-party service providers, including contracts, performance and service-level agreements. Establishing effective governance, controls, documentation and technical standards. Supporting security reviews, compliance activity and internal or external audits. Working with business stakeholders to identify opportunities for automation, workflow improvement ...

required to have the necessary right to work details prior to application. We're seeking an experienced IT leader to oversee the delivery, stability and continuous improvement of critical business systems and IT services across The Hartford International. Leading multi-disciplinary teams, you will ensure high-quality operational support … drive system enhancements and partner closely with business stakeholders to align technology solutions with business needs. This role combines people leadership, service delivery and strategic technology planning, providing the opportunity to influence technology operations, strengthen governance and contribute to wider Group technology initiatives. You'll play ...

place! Agentforce is the future of AI, and you are the future of Salesforce. Role Overview Salesforce is seeking a Senior Director, Agentforce Field Service to serve as a strategic leader within our Field Service organization. In this role, you will drive the vision, growth, and execution … Salesforce’s Field Service business across enterprise customers, strategic initiatives, and global go‐to‐market programs. As a senior member of our Field Service leadership team, you will partner closely with Product, Engineering, Sales, Customer Success, Professional Services, and Executive Leadership to accelerate the adoption of Salesforce Field ...

technology and business consultancy delivering end-to-end technology solutions. We are looking for a Service Delivery Manager (SC Cleared) to own day-to-day delivery of our Oracle Cloud shared service in a UK-based remote/hybrid setup. You will manage live operations health ...

acquiring. As a result of continued growth, they are looking to bring on board a Head of Operations to sit across their service and technical delivery teams. Head of Operations – Technical Support – The Role: You will be responsible for their client operations, ensuring an efficient and effective client … service from a technical perspective. The role will report to c-suite and has the potential to manage their overseas operations. You will regularly liaise with their clients, manage the relationship with their ticketing system alongside having an input on wider business operations. Head of Operations – Technical Support ...

organisation, driving quality culture, governance, standards and best practice across large-scale technology programmes. Working closely with an external consultancy partner responsible for technical delivery, you will ensure robust QA processes, effective service delivery and the successful adoption of new ways of working. The role offers … across multiple programmes. Ensure effective Quality Assurance processes are embedded throughout technology delivery. Act as the key liaison between internal stakeholders and third-party delivery partners, monitoring and challenging service delivery against agreed outcomes. Drive cultural and behavioural change to promote quality-first thinking and support ...

programmes. Ensure you read the information regarding this opportunity thoroughly before making an application. Working closely with an external consultancy partner responsible for technical delivery, you will ensure robust QA processes, effective service delivery and the successful adoption of new ways of working. The role offers … across multiple programmes. Ensure effective Quality Assurance processes are embedded throughout technology delivery. Act as the key liaison between internal stakeholders and third-party delivery partners, monitoring and challenging service delivery against agreed outcomes. Drive cultural and behavioural change to promote quality-first thinking and support ...

about life at Alter Domus at careers.alterdomus.com Job DescriptionAs the Strategy & Transformation Senior Manager, you will report directly to the Head of Global Client Delivery Strategy & Transformation and drive the development and delivery of strategic priorities and transformation initiatives across Alter Domus' global Client Delivery organization. Working … closely with leadership and operational teams in Client Delivery, Technology, Finance, and the lines of business, you will play a key role in translating our long-term plan into practical initiatives, driving operational excellence, business transformation, process optimization, and service delivery enhancements. You will be a front ...

Head of Digital Customer Experience is a newly created Group-wide leadership role within Digital Services, delivering support as part of the hosted Digital Service across all Lincolnshire NHS provider organisations, including primary care (c. 25,000 services users). The postholder is responsible for leading, managing and developing … Digital Customer Experience function, encompassing 1st, 2nd line support services, requesting and ITIL-aligned Service Management functions. The role holds accountability for service performance, customer outcomes and the effective management of teams delivering support across multiple organisations. A key focus of the role is to develop and embed ...

Methods is seeking a Service Delivery Manager to oversee day-to-day customer engagement and delivery of high-quality services within defined support contracts. You will interact with designated customers, drive continuous improvement, and ensure SLAs and KPIs are met while coordinating with account management and technical … teams. Based in London with a hybrid working model, you will lead service recovery, manage customer relationships, and ensure alignment of operational delivery with account #J-18808-Ljbffr ...

with their wider business objectives. As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement. Key Responsibilities Building and maintaining strong relationships with key client stakeholders. Conducting regular service reviews … account management meetings. Providing strategic guidance and recommendations to customers. Identifying opportunities to enhance customers' IT environments and services. Liaising with technical, service delivery and project teams to ensure successful outcomes. Producing account plans, service reports and technology roadmaps. Supporting contract renewals and identifying opportunities for account ...

with their wider business objectives. As a Technical Account Manager, you will be responsible for managing a portfolio of key customer accounts, ensuring exceptional service delivery and identifying opportunities for continuous improvement. Key Responsibilities Building and maintaining strong relationships with key client stakeholders. Conducting regular service reviews … account management meetings. Providing strategic guidance and recommendations to customers. Identifying opportunities to enhance customers' IT environments and services. Liaising with technical, service delivery and project teams to ensure successful outcomes. Producing account plans, service reports and technology roadmaps. Supporting contract renewals and identifying opportunities for account ...

Service Delivery Analyst up to £33,068 per annum Maidstone, Kent Full-Time Permanent It's a great time to join Golding as we're an efficient, local, visible and listening organisation, providing sustainable homes and communities. We've established a strong track record for building quality homes ...

backup, business continuity and incident response arrangements. Oversee the technology change portfolio, prioritising projects and programmes against business outcomes and ensuring appropriate resources, governance, delivery and benefits realisation. Drive appropriate innovation, digital transformation and automation to improve services, operational efficiency and organisational agility. Ensure the availability, reliability and performance … technology systems and infrastructure, continually improving IT service management and technology operations. Build strong relationships across Northern LGPS, understanding stakeholder needs and ensuring technology solutions remain aligned with organisational priorities. Manage key external technology providers, including contract negotiations and oversight of service delivery against agreed requirements. Develop ...

collaboration tools. Improving the reliability, security and integration of core systems. Strengthening data governance, reporting and organisational insight. Setting the direction for IT service delivery and holding external suppliers accountable for quality, performance and value. Building digital confidence and supporting colleagues through change. Identifying responsible opportunities … developing teams. A strong track record of leading organisation-wide digital change, simplifying processes and demonstrating measurable improvements in efficiency, staff experience and service delivery. Experience of managing external technology providers, contracts, budgets and service performance, with the ability to secure value for money and hold suppliers accountable. ...

automation and systems administration The ideal candidate will drive operational excellence, foster a culture of continuous improvement and implement cutting‐edge solutions that enhance service delivery and client satisfaction. If you thrive in a fast‐paced managed services environment and have a passion for innovation and secure, scalable … infrastructure, we want to hear from you. Job responsibilities Identify and implement innovative solutions to improve service delivery and reduce manual effort. Champion the use of emerging technologies and best practices across both Conosco and client environments. Collaborate with internal stakeholders to align technical initiatives with business goals. ...

Whitbread seeks a Service Delivery Manager (Product) within its Technology & Data team to own the health, stability and performance of critical product services in a supplier-led environment. You will coordinate incident recovery, manage suppliers against SLAs and drive service design and readiness for changes. Strong ITIL … knowledge, stakeholder management and a proven track record in service performance improvements are essential for success in this role. #J-18808-Ljbffr ...

place, keep reading. About this role In this role you will be responsible for the day-to-day management of your customer’s service operations and delivery. Ensuring process efficiencies are realised through continual service improvement and standardising best practice across the customer experience will be paramount … success in this role. You will work closely with the Account Manager and Service Desk Team leads to ensure that SLAs and contractual commitments are met, and any Service Improvement initiatives are delivered in a timely manner. Job requirements Requires a relevant bachelor's degree or/ ...

Sharp Business Systems France is seeking an experienced Service Delivery Manager to lead the day-to-day delivery of managed services in a hybrid working environment. You will ensure operational excellence, maintain strong client relationships, and drive continual service improvement across multiple accounts. You will lead … team, manage SLAs and KPIs, and collaborate with onsite teams, technical specialists, service desk, and commercial teams to deliver exceptional customer outcomes. #J-18808-Ljbffr ...

About the Role Ready to take the next step in your IT support career? We're looking for an experienced Service Desk Team Lead to play a key role in shaping and improving IT services across the organisation. This is a fantastic opportunity for someone with strong … line support experience who is ready to combine their technical expertise with leadership responsibilities. You'll lead a small team of Service Desk Technicians, act as a senior escalation point, and drive continuous service improvement initiatives that enhance the experience of UKTL colleagues and stakeholders. ...