626 to 650 of 2,878 Service Delivery Jobs

Senior Service Delivery Lead - Cloud & AIOps

Location
Nechells, England, United Kingdom
Accenture in the West Midlands (Birmingham) is seeking a Senior Manager for Client Service Delivery to oversee end-to-end infrastructure and cloud service delivery. You will lead cross-functional teams, drive improvements, and ensure SLA-driven performance with a focus on AI-enabled operations. The role … emphasizes stakeholder management, governance, and data-driven automation using Dynatrace, ServiceNow, Datadog, and Splunk IT Service Intelligence to enhance reliability and cost efficiency. #J-18808-Ljbffr ...

IT Service Excellence Specialist

Location
Greater London, England, United Kingdom
Service Excellence Specialist Department: Technology Employment Type: Permanent - Full Time Location: London Reporting To: Daniel Wrend Description As an IT Service Excellence Specialist at Foster + Partners , you will play a pivotal role in enhancing the employee experience across our global practice. Working at the heart … Service Management, you will drive meaningful improvements to services, processes and user journeys, transforming data, feedback and operational insight into measurable outcomes. This is an opportunity to influence how technology services are delivered, champion continual improvement and help create a seamless, customer-focused digital workplace. This role is ideal ...

Senior Service Delivery Leader – Public Services

Location
United Kingdom
Made Tech Limited is seeking a Senior Service Delivery Manager to lead a multi-disciplinary Managed Service team responsible for operating, maintaining and improving government-related services across the UK. You will onboard services, manage capacity, and drive improvements while ensuring SLAs and KPIs are met. ...

Service Manager: Delivery Leader & Improvement Champion

Location
Corsham, England, United Kingdom
Computacenter is seeking a Service Manager to join our Customer Success & Service Delivery team in the UK. You will lead a high-performing team supporting BAU service assurance and drive continuous improvement of service performance, reporting to the Senior Service Manager. You will collaborate … with multiple stakeholders, manage contractual and commercial aspects, and travel to Corsham, London, and Hatfield as needed. This role offers growth within a busy service environment. #J-18808-Ljbffr ...

IT Manager

Hiring Organisation
Infosec
Location
London, United Kingdom
Employment Type
Permanent
team and driving improvements, this is the opportunity you've been looking for. Key Responsibilities Lead, mentor and develop the internal IT team Own service delivery, escalations and operational performance Drive ITIL best practice, service improvements and user satisfaction Manage third-party suppliers, partners and technology vendors … Support project delivery and business technology initiatives Act as the senior escalation point for complex technical issues Microsoft Cloud & Modern Workplace Administer and optimise Microsoft 365 Manage Azure infrastructure and cloud services Own Microsoft Entra ID, identity and access management Manage Intune and endpoint security policies Administer Microsoft Defender ...

Electrician

Hiring Organisation
JLL
Location
London, United Kingdom
Employment Type
Permanent
Salary
£45000 - £55000/annum
responsible for directing effective corrective maintenance, planning for Critical Environment and Risk Management, and driving industry-leading standards. The primary objectives focus on service delivery, quality, and performance that underpin both JLL WPM and JLL's vision for engineering excellence. This is a key position requiring excellent teamwork … system and DesOps, while driving IoT solutions, building efficiency initiatives, and supporting our commitment to sustainability and wellness standards including WELL and BREEAM certifications. Service Delivery & Client Management Represent the hard services team and ensure successful site support for all engineering requirements Serve as the main interface with ...

Telecom Project Coordinator

Hiring Organisation
AGILICO WORKPLACE TECHNOLOGY LIMITED
Location
Gateshead, Tyne and Wear, North East, United Kingdom
Employment Type
Permanent, Work From Home
change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

Customer Success Manager – UK

Location
England, United Kingdom
CloudTech24 is a growing Managed Service Provider delivering IT support, cybersecurity, and cloud services to organisations around the world. We are seeking a proactive and relationship-driven Customer Success Manager (CSM) to ensure our clients achieve measurable value from our services and remain long-term partners of CloudTech24. … Customer Success Manager acts as the primary advocate for the client within the business, focusing on onboarding, engagement, service alignment, and continuous improvement. This role is not technical support or sales, it is about ensuring clients are successful, informed, and confident in the services we provide. Job Type: Full ...

Project Manager

Location
Gateshead, England, United Kingdom
change. Together, we can amplify our efforts and pave the way for a more sustainable tomorrow. Job Summary The Project Manager will support the delivery of telecoms projects by driving planning, coordination and execution activities under the direction of the Service Delivery Manager. The role ensures tasks … completed to agreed timelines and supports effective communication between stakeholders and helps maintain high standards across project documentation, procurement and delivery processes. Key Responsibilities Project Coordination Monitor project progress and help ensure team members remain aligned with objectives. Track tasks, timelines and milestones to support timely delivery. Communication Provide ...

Service Delivery Manager

Location
Belfast City District, Northern Ireland, United Kingdom
play a leading role in delivering secure, high-quality IT services that enable critical public sector organisations to achieve meaningful outcomes. As a Senior Service Delivery Manager, you\'ll help shape the success of a major transformation programme by driving service excellence, strengthening client partnerships, and ensuring ...

IT Project & Service Delivery Lead

Location
Kingston upon Thames, England, United Kingdom
Ashdown Group is seeking an IT Project & Service Delivery Manager in Kingston, operating in a hybrid role. You will orchestrate delivery of IT and infrastructure projects, ensuring governance, risk, and dependencies are managed across teams and suppliers to meet business outcomes. The role focuses on structured delivery ...

Data Insights and Performance Partner (2 days hybrid in London Office)

Location
Greater London, England, United Kingdom
Date Interviews commence 09th September 2026 *Visa sponsorship not available for this role* Context of Role At IPPF we work with varying models of service delivery in approximately 151 countries. Funding from donors for the service delivery models is reducing, these models will need to find … with senior non-financial stakeholders to analyze financials/KPIs and convert insights into decisions that maximize profit. Work with each MA to build service-line P&L accounts on a driver-based model (price/volume/mix, cost, productivity); model initiatives to accelerate surplus; set MA-specific ...

Assessments & Exercises Senior Associate

Location
Greater London, England, United Kingdom
This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes inlarge scale organizations. The role involves a high level of stakeholder management ...

Assessments & Exercises Senior Associate

Hiring Organisation
JP Morgan Chase
Location
London, UK
Employment Type
Full-time
This role, within our Cybersecurity Assessments Delivery Office, will be responsible for day to day service delivery of security assessments across JPMC. You will be supporting the execution of technical security assessments, including red teaming, purple teaming and penetration testing. Note that this is not a technical … execution role, it is a service delivery role supporting execution of technical security assessments. Candidates should be able to demonstrate interest in general Cybersecurity principles and have experience of program and project delivery processes in large scale organizations. The role involves a high level of stakeholder management ...

Global Cyber Security Advisory & Service Delivery Lead

Location
City Of London, England, United Kingdom
Apex Group is seeking a strategic Head of Cyber Advisory & Service Delivery to lead our global cyber security services and advisory capability across regulated financial services. The role emphasizes governance, risk management, and client-focused delivery in a complex, multi-jurisdictional environment. The successful candidate will drive … delivery of cyber security services, define operating models, manage KPIs, SLAs, and align with ISO 27001 and other regulatory standards to #J-18808-Ljbffr ...

Group IT Manager

Location
Greater London, England, United Kingdom
Head of IT and working closely with the Head of UK and Global IT Cybersecurity Consultant, you will oversee the global governance, delivery, and optimisation of the organisation’s IT platforms and services. Working within a cloud-first, Azure-led environment, you will lead the design, standardisation, and continuous … seamless and secure digital workplace experience across all locations, with responsibility for platform governance, IT operations, identity and access management, endpoint governance, and service delivery within a globally standardised Azure environment. The role also focuses on maintaining a globally aligned IT operating model, providing strategic direction and ensuring ...

Head of ICT & Digital Services

Location
West Midlands, England, United Kingdom
Digital Services- Fixed Term An exceptional opportunity has arisen for an experienced and strategically minded Head of ICT & Digital to lead the delivery of an enterprise-wide digital, data and technology transformation programme within a large, complex organisation. This is a fixed-term appointment to April 2028, with … clearly defined outcome: to design, mobilise and deliver a step-change in digital capability, operating model, and ICT service performance. Key Responsibilities Provide strategic leadership for all ICT, digital and data services Lead the development and execution of a defined transformation programme, delivering against agreed outcomes, timelines and benefits ...

Regional IT Lead

Location
Greater London, England, United Kingdom
work onsite Monday - Friday for the first 90 days. About the Role The Regional IT Team Lead is the backbone of day-to-day service delivery execution across their region. This role exists to protect the integrity of the support queue, shield analysts from chaos, and ensure every … levels of the organization. Experience working within ITSM frameworks and a solid understanding of SLA management. Nice to Have ITIL Foundations certification or equivalent service management training. Prior experience in a formal team lead or shift lead capacity within an IT service desk. Familiarity with enterprise tooling such ...

Technical Account Manager - Digital Solutions

Location
Greater London, England, United Kingdom
Appvia is a cloud-native consultancy and platform provider helping organisations build, secure and scale in the cloud, with offerings such as self-service platforms, governance, cost optimisation and AI accelerators. Partnering with public cloud providers, we work across the public and private sector to help customers build modern … cloud platforms, embed platform engineering best practices, improve governance, and optimise costs to unlock developer velocity and accelerate delivery practices that make cloud a competitive advantage. As we continue to grow our client base and support increasingly complex transformation programmes, we are hiring a Client Principal/Technical Engagement ...

Service Delivery Analyst — ITIL & Incident Lead (12m FTC)

Location
Greater London, England, United Kingdom
Wealth Management UK LLP is recruiting for a Service Delivery Analyst on a 12 month fixed-term contract in London. The role focuses on service management, governance and ITIL-aligned practices, with responsibilities spanning CAB leadership, major incidents, and end-to-end lifecycle management. You will collaborate … with the LGT Group and internal teams to improve service quality, drive continual improvements, and ensure audit readiness. #J-18808-Ljbffr ...

Senior IT Technician

Location
Daliburgh, Scotland, United Kingdom
requirements and develop appropriate technical solutions. Support the implementation and ongoing management of infrastructure, cloud and networking solutions. Identify opportunities to improve technical processes, service delivery and operational efficiency. Maintain clear and accurate technical documentation and service records. Coach and mentor junior team members, sharing technical knowledge … supporting their development. Apply strong IT service delivery principles while maintaining a consistently high standard of client service. Skills/Qualifications The ideal candidate will have 3+ years' experience within IT support, infrastructure or systems engineering, with a strong 2nd or 3rd Line support background. ...

Technical Service Delivery Manager (Technical Account Manager)

Hiring Organisation
Randstad Digital
Location
South East, United Kingdom
Employment Type
Permanent
Salary
GBP 28 - 32 Daily
Role: Technical Service Delivery Manager (Technical Account Manager) Location: London, UK - With Occasional onsite presence) Type of role: 6 Month Contract with Potential extension Payrate : £28 Per Hour - £32 Per Hour Inside IR35 Target Industry: Service Providers/Networking Telecoms Are you an operational leader with ...

IT Service Delivery Analyst (12-Month FTC)

Location
Greater London, England, United Kingdom
Wealth Management UK LLP in London is seeking a Service Delivery Analyst on a 12-month FTC to lead ITIL-aligned service management and governance. You will chair the Change Advisory Board, act as Major Incident Manager when required, and drive process improvements across incident, problem, change … access management. You will collaborate with the LGT Group to streamline operations, support audits, and enhance service quality for internal and external stakeholders. #J-18808-Ljbffr ...

Cybersecurity Delivery Analyst - Client Impact

Location
Newcastle upon Tyne, England, United Kingdom
Newcastle seeks a Cybersecurity Associate to join our UKFS Consulting Service Delivery team. You will apply Cybersecurity and technology skills to address client challenges, gain hands-on experience, and progress towards industry-recognised qualifications. You will work within the Newcastle Consulting Service Delivery team, focusing … Cybersecurity while supporting similar delivery work across other CSD areas, with a strong emphasis on client confidentiality and data security. #J-18808-Ljbffr ...

Global Banking and Markets - TxB Client Services - Senior Associate- London

Hiring Organisation
Goldman Sachs
Location
London, UK
Employment Type
Full-time
clients' pre-sales and go-live journey, onboarding, implementation and testing, and throughout go-live and early-stage supportWe provide best-in-class service to our clients post go-live across all their business needs, including payments and transactions flows across our global payment railsWe support the build … global team. As this business expands, we will look to increase our global footprint accordingly. YOUR IMPACTYou will help build and operate the client service capability supporting the launch and controlled growth of the correspondent banking business. Acting as a point of contact for financial-institution clients, you will ...