951 to 975 of 1,942 Service Delivery Jobs

join our fantastic team, based at Woking Adult Learning Centre. Our Offer to You 26 days' holiday, rising to 28 days after 2 years' service and 31 days after 5 years' service (prorated for part time staff) Option to buy up to 10 days of additional annual leave … operating systems Understanding of switched networks and associated protocols and client PC build and imaging processes via a centralised deployment tool Knowledge of service delivery frameworks such as ITIL and hands-on service desk operation including problem analysis, trouble-shooting and fault resolution Surrey has both urban ...

seeking an experienced Technical Lead/Solutions Architect to lead the design, development, and delivery of enterprise architecture solutions across a complex business systems environment. Working within a large-scale organisation undergoing continued digital transformation, you will be responsible for defining architecture strategy, ensuring alignment between technology and business … Alongside your architectural responsibilities, you will provide leadership and line management for a team of four technical specialists, supporting their development while driving the delivery of strategic technology initiatives. Key Responsibilities Lead the architecture, design, and implementation of enterprise-scale business systems and technology solutions. Act as the principal ...

Telefónica Tech UK&I seeks a Service Architect to support and design IT services for policing sector initiatives. You will act as the main interface between the customer and Telefónica Tech, guiding service architecture across ITIL, DevOps and runbooks. You will work with delivery teams … projects, defining standards and ensuring effective service delivery and continuous improvement. Prior experience in enterprise IT services is essential. #J-18808-Ljbffr ...

partners across the globe. As a Microsoft partner, we have many years of experience implementing and supporting several Microsoft solutions, working across Customer Service, ERP, CRM, and productivity tools to transform businesses. Our people, with deep-rooted expertise and specialist knowledge, are the driving force behind ...

expanding our operations across a diverse and growing portfolio at SPT Labtech , and are seeking a highly motivated, hands-on Field Service Engineer with strong electro-mechanical troubleshooting expertise, based in the UK. Ideally in the London/Cambridge/Oxford area. You will play a key role … delivering exceptional service support, working closely with the Service and Support Scheduler to prioritise and execute emergency repairs, preventative maintenance, and installations to the highest standard. This position requires excellent customer-facing skills and a proactive, solutions-driven approach. The role will primarily cover the UK and mainland ...

partnership with the Solutions Architect to ensure minimal disruption to the project Configure and customize our solutions to meet client-specific requirements Client Engagement & Delivery Build and maintain strong client relationships with all relevant stakeholders Understand client needs and provide support to deliver tailored solutions Communicate effectively with clients … Drive client adoption and ensure successful implementation of our solutions Project Support Contribute to the management of projects from inception to completion Ensure timely delivery and adherence to budget in partnership with the Delivery Manager and client stakeholders Be able to apply project management methodologies to track progress ...

platform issues Collaborate with technology teams to support business and application transformation initiatives Technology Operations Provide leadership across technology operations and support functions Ensure service levels are maintained through effective supplier and vendor management Manage relationships with third-party infrastructure, cloud and support providers Review and enhance operational processes … support models and service delivery performanceSupport operational resilience, availability and business continuity objectives Stakeholder Engagement Partner with senior business and technology stakeholders Influence technology roadmaps and investment decisions Support future technology growth initiatives across Cloud, Data, Digital Engineering and Delivery functions Experience Required Proven Azure Cloud Engineering ...

10+ years of customer-facing SAP consulting experience and 8+ years in enterprise architecture, solution design, or SAP implementation, with exposure to pre-sales, service delivery, ITSM, and SAP operations. Where You Belong Sovereign Cloud solutions help organisations meet evolving data privacy, residency, compliance, and sovereignty requirements while … accelerating their cloud transformation journey. The Sovereign Services & Delivery (SS&D) business unit, part of SAP's Customer Value Group, specialises in delivering end‐to‐end sovereign cloud solutions for sectors like public and highly regulated industries etc. Due to the potentially classified nature of our work, your willingness ...

Infotel UK is looking for an experienced Quality Assurance Manager to lead QA and service management across automotive technology programmes. The role will work closely with automotive clients, engineering teams, product owners, and delivery teams to ensure high standards of quality, reliability, and compliance throughout the product lifecycle. … digital platforms, and modern Agile/DevOps delivery. Responsibilities Define and implement QA strategies, standards, processes, and governance across automotive programmes. Lead QA and service delivery teams across multiple projects and workstreams. Manage and improve Ticket Processing & Tracking across ITSM tools. Facilitate and execute regular stakeholder workshops. Produce ...

Shield AI is a venture-backed defense-tech company with the mission of protecting service members and civilians with intelligent systems. Its products include Hivemind autonomy software, V-BAT and X-BATaircraft, and Aechelon simulation and synthetic reality technologies. With offices and facilities across the U.S., Europe, the Middle … identity services, networks, and endpoints while preserving required legal, operational, information-security, and access boundaries. The role combines deep infrastructure ownership with hands-on service delivery. The successful candidate will translate security and compliance requirements into durable technical controls, maintain audit-ready evidence, drive equipment and endpoint hardening ...

Description AWS Professional Services (ProServe) seeks a seasoned Area Delivery Leader with executive accountability for all delivery operations across the UKGI Public Sector portfolio. Reporting to the WWPS Delivery Leader, this strategic executive is responsible for maximizing revenue, optimizing utilization, and ensuring the highest customer outcomes across … region. You will lead Delivery Practice Managers and their teams, operating at the C-suite level to drive cross-functional alignment, champion business development through thought leadership, and provide strategic portfolio governance. This role demands a forward-looking mindset—anticipating shifts in the UK public sector, balancing short-term ...

work independently and to tight timescales, managing multiple tasks while maintaining a calm, professional demeanour under pressure. You are eager to work alongside Customer Service and Field teams to continuously improve our service delivery and security posture. Location: Office Based – Aerospace Boulevard, Farnborough Core Responsibilities Security-First … directly with customers to quickly root-cause issues, balancing technical accuracy with clear, non-technical communication. Liaise closely with our Global DPO Officer, Customer Service Desk, Field Teams, and the Information Security team to ensure a coordinated response to incidents. Follow up with clients to ensure not only that ...

cutting-edge projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Corporate Technology, you will lead the delivery of complex, high-impact technology projects focused on low latency market trading environments. You will apply your deep technical experience to drive business outcomes. … driven optimizations Communicate effectively with stakeholders to influence decisions and build strong partnerships Manage resources, budgets, and high-performing teams to ensure successful program delivery Contribute as a subject matter expert to operational planning and risk management for professional service delivery Required Qualifications, Capabilities, And Skills Deep ...

Range: $55.00hr - $60.00hr Job Overview: The Onsite Service Lead will act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams. Key Responsibilities: Act as SPOC for client stakeholders. Manage incident, problem, and change management … Program (EAP) Career Growth and Professional Development Opportunities Disclaimer: Benefits eligibility, accrual rates, and usage limits may vary based on employment status, length of service, and work location. Paid Sick Leave is provided in strict accordance with applicable state and municipal mandates. Cynet Systems Inc. reserves the right ...

Football Association in the United Kingdom seeks a Service Product Lead to join our Technology team, driving product service management across all product teams and aligning ITIL processes with business needs. You will oversee IT service delivery, partner with business units to define SLAs, and implement ...

implementing trailblazing solutions to advance our business. In this role, you will analyze and refine complex processes across various departments, including finance, technical support, delivery, and customer service. Your mission will be to develop comprehensive end-to-end systems that enhance operational efficiency. An enthusiastic and proactive approach … instrumental in enabling colleagues to leverage our extensive toolset effectively. Your support will empower teams company-wide to achieve peak performance. Customer service is key to success in the role – living our values are woven through everything we do to guarantee that our service delivery is second ...

network components. Develop and implement IT policies and procedures to ensure data security, compliance and operational efficiency. Manage IT support services and third-party service partners, including troubleshooting, issue resolution and user support. Collaborate with department heads to identify technology needs and implement appropriate solutions. Oversee IT projects, including … security of IT systems and data, including implementing measures to protect against cyber threats and data breaches. Manage relationships with IT vendors and service providers, negotiating contracts and ensuring the delivery of high-quality services. Prepare and manage the IT budget, including cost control and financial planning. Conduct ...

application defects and applying workarounds. The application support role also includes deploying application updates, patches and hotfixes. Availability Management - oversee the hosting and platform service to ensure compliance with our availability and performance SLA commitments. This will include ensuring event logs, error logs and alerts are proactively monitored … responded to mitigate the risk of a service issue. In the event of a platform or hosting issue provide technical expertise and leadership to provide the fastest possible recovery of service. Continual Service Improvement – Ensure that the tools, products and skills associated with hosting and service delivery ...

escalation point for network-related incidents. This position requires a strong technical background in network management and security, with a focus on maintaining high service standards and minimal disruption. Day-to-day of the role: Review and provide guidance on technical designs to ensure compliance with security policies … assess risks and deliver vulnerability remediation based on threat intelligence and business requirements. Serve as an escalation point for network-related incidents, guiding Service Delivery Managers and partners to minimize downtime and impact on IT services. Define network changes, project roadmaps, performance expectations, and delivery timelines with ...

Preparing documentation and user guides Performing basic administrative support duties, as required, to meet specific operational objectives Ensuring that a high level of customer service and support is provided to all internal and external staff Supporting custom internal applications Working alongside Developers, Azure Architects, and Network Architects on infrastructure … networking design and delivery Skills and Experience The ideal candidate will have a high level of customer service experience and Microsoft certifications. A minimum of 2 years of experience supporting Windows Desktops and Servers is required, along with all the expected qualities of an experienced Infrastructure/Support ...

workbench, leveraging market leading agent orchestration, evaluation and connectivity protocols to keep C360 on the cutting edge of agent led operations. Manages the delivery, optimization, and integration of agentic AI operations for Client360, ensuring alignment with CIB-wide goals and organizational objectives. Participates in the planning, execution, and risk … managing risks. Coaches and mentors junior team members on best practices in AI operations management, business analysis, stakeholder engagement, and change management, enabling effective delivery of objectives. Collaborates with engineering, operations, and business teams to maintain and enhance agentic AI platforms, ensuring scalability, reliability, and user-centricity. Helps define ...

Your Mission Take the reins of my client's 2nd & 3rd Line support teams, driving outstanding performance and ensuring Service Level Agreements (SLAs) are consistently met. Lead with technical expertise, implement best practices, and bring ITIL principles to life by designing and documenting cutting-edge infrastructure. What … Inspire & Support the Team: Collaborate with the Service Desk Manager to guide the Incident Management Team, ensuring top-notch support on a daily basis. Empower Talent: Develop training programs that boost product knowledge and keep the team at the forefront of technology. Streamline Operations: Review, recommend, and implement processes ...

Lead Software Engineer (D365) Benefits Excellent pension plan (up to 6% double contribution) 28 days Annual Leave rising to 31 days with length of service + Bank Holidays Westfield Health Cash Plan non-contributory life assurance up to 21 hours volunteering paid days lifestyle benefits Employee Assistance Programme many … both technical leadership and hands‐on expertise. Your impact in the role: The role involves defining engineering standards, influencing platform strategy, and leading the delivery of secure, scalable, and high‐performing solutions. You'll work closely with architects, product owners, and business stakeholders to ensure technology solutions deliver real ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. Please note - Due to the nature of the client ...

critical incident response and problem management within a complex, enterprise-scale IT environment. You will act as the central point of coordination during major service disruptions, leading technical teams, suppliers and business stakeholders to restore services as quickly as possible. Alongside incident management, you will drive structured root-cause … investigations, identify recurring issues and ensure lessons learned translate into meaningful service improvements. This role requires a confident and decisive individual who can operate under pressure, manage senior stakeholders and coordinate multiple technical teams across a complex, multi-supplier environment. ***Please note - Due to the nature of the client ...