Incident and Problem Manager Job Trends in England

Incident & Problem Manager
UK > England

The median Incident & Problem Manager salary in England is £82,500 per year, according to job vacancies posted during the 6 months leading to 4 November 2025.

The table below compares current salary benchmarking and summary statistics with the previous two years.

6 months to
4 Nov 2025
Same period 2024 Same period 2023
Rank 612 710 697
Rank change year-on-year +98 -13 +314
Permanent jobs requiring an Incident and Problem Manager 4 5 3
As % of all permanent jobs in England 0.009% 0.008% 0.006%
As % of the Job Titles category 0.010% 0.009% 0.007%
Number of salaries quoted 2 5 2
10th Percentile £76,500 £54,000 £35,365
25th Percentile £78,750 £56,250 £37,388
Median annual salary (50th Percentile) £82,500 £57,500 £42,343
Median % change year-on-year +43.48% +35.80% -19.35%
75th Percentile £86,250 £70,000 £48,214
90th Percentile £88,500 £71,500 £50,786
UK median annual salary £82,500 £57,500 £42,343
% change year-on-year +43.48% +35.80% -19.35%

All Permanent IT Job Vacancies
England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 39,672 57,582 45,446
% of permanent jobs with a recognized job title 90.99% 94.94% 95.41%
Number of salaries quoted 24,908 32,572 35,234
10th Percentile £28,250 £31,250 £32,500
25th Percentile £35,536 £42,500 £43,750
Median annual salary (50th Percentile) £53,500 £57,500 £60,000
Median % change year-on-year -6.96% -4.17% -
75th Percentile £75,000 £76,000 £80,000
90th Percentile £95,000 £95,000 £100,000
UK median annual salary £52,500 £57,000 £60,000
% change year-on-year -7.89% -5.00% -

Incident and Problem Manager
Job Vacancy Trend in England

Historical trend showing the proportion of permanent IT job postings featuring 'Incident and Problem Manager' in the job title relative to all permanent IT jobs advertised in England.

Incident and Problem Manager job vacancy trend in England

Incident and Problem Manager
Salary Trend in England

Salary distribution trend for Incident and Problem Manager job vacancies in England.

Salary distribution trend for Incident and Problem Manager job vacancies in England

Incident and Problem Manager
Salary Histogram in England

Salary distribution for jobs citing Incident and Problem Manager in England over the 6 months to 4 November 2025.

Salary histogram for Incident and Problem Manager in England

Incident and Problem Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Manager within the England region over the 6 months to 4 November 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
London +54 4 £82,500 +17.86% 1
Incident and Problem Manager
UK

Incident and Problem Manager Skill Set
Top 28 Co-Occurring Skills & Capabilities in England

For the 6 months to 4 November 2025, Incident and Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the England region featuring Incident and Problem Manager in the job title.

1 4 (100.00%) Problem Management
2 3 (75.00%) ITIL
3 2 (50.00%) Incident Management
3 2 (50.00%) ITSM
3 2 (50.00%) Mentoring
3 2 (50.00%) Root Cause Analysis
3 2 (50.00%) Service Management
4 1 (25.00%) Agile
4 1 (25.00%) AI
4 1 (25.00%) COBIT
4 1 (25.00%) Continuous Improvement
4 1 (25.00%) Customer Service
4 1 (25.00%) Fintech
4 1 (25.00%) ITIL Certification
4 1 (25.00%) JIRA
4 1 (25.00%) Major Incident Management
4 1 (25.00%) PagerDuty
4 1 (25.00%) Performance Metrics
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Release Management
4 1 (25.00%) Runbook
4 1 (25.00%) SaaS
4 1 (25.00%) Service Delivery
4 1 (25.00%) ServiceNow
4 1 (25.00%) Site Reliability Engineering
4 1 (25.00%) Slack
4 1 (25.00%) Stakeholder Management
4 1 (25.00%) Trend Analysis

Incident and Problem Manager Skill Set
Co-Occurring Skills & Capabilities in England by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Cloud Services
1 1 (25.00%) SaaS
1 1 (25.00%) Slack
Development Applications
1 1 (25.00%) JIRA
General
1 2 (50.00%) Social Skills
2 1 (25.00%) Analytical Skills
2 1 (25.00%) Finance
2 1 (25.00%) Financial Institution
2 1 (25.00%) Influencing Skills
2 1 (25.00%) Law
Miscellaneous
1 1 (25.00%) Virtual Team
Processes & Methodologies
1 4 (100.00%) Problem Management
2 3 (75.00%) ITIL
3 2 (50.00%) Incident Management
3 2 (50.00%) ITSM
3 2 (50.00%) Mentoring
3 2 (50.00%) Root Cause Analysis
3 2 (50.00%) Service Management
4 1 (25.00%) Agile
4 1 (25.00%) AI
4 1 (25.00%) Customer Service
4 1 (25.00%) Fintech
4 1 (25.00%) Major Incident Management
4 1 (25.00%) Performance Metrics
4 1 (25.00%) Problem-Solving
4 1 (25.00%) Release Management
4 1 (25.00%) Runbook
4 1 (25.00%) Service Delivery
4 1 (25.00%) Site Reliability Engineering
4 1 (25.00%) Stakeholder Management
4 1 (25.00%) Trend Analysis
Qualifications
1 1 (25.00%) ITIL Certification
Quality Assurance & Compliance
1 1 (25.00%) COBIT
Vendors
1 1 (25.00%) PagerDuty
1 1 (25.00%) ServiceNow