Incident and Problem Manager Jobs in England

Incident & Problem Manager
UK > England

The median Incident & Problem Manager salary in England is £50,000 per year according to job vacancies posted during the 6 months to 31 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
31 May 2024
Same period 2023 Same period 2022
Rank 832 873 1128
Rank change year-on-year +41 +255 -240
Permanent jobs requiring an Incident and Problem Manager 14 22 46
As % of all permanent jobs advertised in England 0.015% 0.026% 0.033%
As % of the Job Titles category 0.016% 0.028% 0.034%
Number of salaries quoted 13 21 18
10th Percentile £34,017 £40,000 £43,500
25th Percentile £37,099 £41,250 £52,500
Median annual salary (50th Percentile) £50,000 £42,500 £57,500
Median % change year-on-year +17.65% -26.09% +12.68%
75th Percentile £58,750 £75,000 £63,750
90th Percentile £67,750 £95,000 £70,000
UK median annual salary £50,000 £42,500 £57,500
% change year-on-year +17.65% -26.09% +9.52%

All Permanent IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in England with a recognized job title 85,614 77,363 135,380
% of permanent jobs with a recognized job title 94.70% 91.32% 96.02%
Number of salaries quoted 63,242 50,157 75,088
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,000 £45,000 £43,000
Median annual salary (50th Percentile) £52,500 £60,500 £60,000
Median % change year-on-year -13.22% +0.83% +9.09%
75th Percentile £71,250 £81,250 £80,000
90th Percentile £90,000 £100,000 £97,500
UK median annual salary £52,500 £60,000 £60,000
% change year-on-year -12.50% - +9.09%

Incident and Problem Manager
Job Vacancy Trend in England

Job postings that featured Incident and Problem Manager in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Incident and Problem Manager in England

Incident and Problem Manager
Salary Trend in England

3-month moving average salary quoted in jobs citing Incident and Problem Manager in England.

Salary trend for Incident and Problem Manager in England

Incident and Problem Manager
Salary Histogram in England

Salary distribution for jobs citing Incident and Problem Manager in England over the 6 months to 31 May 2024.

Salary histogram for Incident and Problem Manager in England

Incident and Problem Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Manager within the England region over the 6 months to 31 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +43 9 £40,849 +2.12%
North East - 8 £40,849 -
Midlands -5 4 £63,750 +99.22%
West Midlands -7 4 £63,750 +99.22%
Yorkshire +71 1 £57,500 +43.75%
South West - 1 - - 1
Incident and Problem Manager
UK

Incident and Problem Manager Skill Set
Top 20 Co-occurring Skills and Capabilities in England

For the 6 months to 31 May 2024, Incident and Problem Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the England region featuring Incident and Problem Manager in the job title.

1 13 (92.86%) ITIL
1 13 (92.86%) Problem Management
2 9 (64.29%) Incident Management
3 8 (57.14%) Service Management
3 8 (57.14%) Social Skills
4 5 (35.71%) Root Cause Analysis
4 5 (35.71%) ServiceNow
5 4 (28.57%) ITSM
5 4 (28.57%) Public Sector
6 3 (21.43%) Customer Service
6 3 (21.43%) Service Delivery
6 3 (21.43%) ITIL Certification
7 2 (14.29%) SLA
7 2 (14.29%) Inclusion and Diversity
8 1 (7.14%) Conflict Resolution
8 1 (7.14%) Process Improvement
8 1 (7.14%) Data Centre
8 1 (7.14%) Acceptance Criteria
8 1 (7.14%) Collaborative Working
8 1 (7.14%) Change Management

Incident and Problem Manager Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

General
1 8 (57.14%) Social Skills
2 4 (28.57%) Public Sector
3 2 (14.29%) Inclusion and Diversity
Miscellaneous
1 1 (7.14%) Data Centre
Processes & Methodologies
1 13 (92.86%) ITIL
1 13 (92.86%) Problem Management
2 9 (64.29%) Incident Management
3 8 (57.14%) Service Management
4 5 (35.71%) Root Cause Analysis
5 4 (28.57%) ITSM
6 3 (21.43%) Customer Service
6 3 (21.43%) Service Delivery
7 1 (7.14%) Acceptance Criteria
7 1 (7.14%) Change Management
7 1 (7.14%) Collaborative Working
7 1 (7.14%) Conflict Resolution
7 1 (7.14%) Process Improvement
Qualifications
1 3 (21.43%) ITIL Certification
Quality Assurance & Compliance
1 2 (14.29%) SLA
Vendors
1 5 (35.71%) ServiceNow