Period
to 18 November 2017

The median annual salary for an IT Services Delivery Manager was £52,500 in advertised job vacancies in England during the 6 months to 18 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

IT Service Delivery Manager
UK > England
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 1069 1041 1102
Rank change year-on-year -28 +61 +58
Permanent jobs requiring an IT Services Delivery Manager 90 144 175
As % of all permanent IT jobs advertised in England 0.054% 0.080% 0.085%
As % of the Job Titles category 0.056% 0.083% 0.088%
Number of salaries quoted 86 137 158
England median annual salary £52,500 £50,000 £48,000
Median salary % change year-on-year +5.00% +4.17% -4.00%
10th Percentile £40,875 £33,400 £37,500
90th Percentile £70,000 £75,000 £65,750
UK median annual salary £52,500 £50,000 £48,000
% change year-on-year +5.00% +4.17% -4.00%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
England
Permanent vacancies in England with a recognized job title 160513 172941 198856
% of permanent IT jobs with a recognized job title 95.70% 96.50% 96.51%
Number of salaries quoted 129735 146008 166765
England median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £27,250 £26,250
90th Percentile £78,750 £77,500 £75,000
UK median annual salary £48,000 £47,500 £45,000
% change year-on-year +1.05% +5.56% -

IT Services Delivery Manager
Job Vacancy Trend in England

Job postings that featured IT Services Delivery Manager in the job title as a percentage of all IT jobs advertised in England.

Job vacancy trend for IT Services Delivery Manager in England

IT Services Delivery Manager
Salary Trend in England

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Services Delivery Manager in England.

Salary trend for IT Services Delivery Manager in England

IT Services Delivery Manager
Salary Histogram in England

The salary distribution of IT jobs citing IT Services Delivery Manager in England over the 6 months to 18 November 2017.

Salary histogram for IT Services Delivery Manager in England

IT Services Delivery Manager
Job Locations in England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing IT Services Delivery Manager within the England region over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -24 35 £60,000 +9.09%
North of England +4 21 £45,000 -10.00%
East of England +13 11 £50,000 -16.67%
South East +7 10 £60,000 +20.00% 1
North East - 9 £45,000 -
Midlands +27 8 £51,250 +2.50%
North West -23 7 £45,000 -16.28%
Yorkshire +25 5 £40,500 -19.00%
West Midlands +16 5 £52,500 +0.96%
South West -10 5 £50,000 +11.11%
East Midlands +42 3 £50,000 +11.11%
IT Services Delivery Manager
UK

IT Services Delivery Manager Skill Set
Top 30 Co-occurring IT Skills in England

For the 6 months to 18 November 2017, IT Services Delivery Manager job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the England region featuring IT Services Delivery Manager in the job title.

1 89 (98.89%) Service Delivery
2 59 (65.56%) ITIL
3 33 (36.67%) Service Management
4 31 (34.44%) Finance
5 27 (30.00%) SLA
6 22 (24.44%) Continuous Improvement
7 20 (22.22%) ITSM
8 19 (21.11%) ITIL Certification
9 16 (17.78%) Change Management
9 16 (17.78%) Incident Management
10 14 (15.56%) Supplier Management
10 14 (15.56%) Project Management
11 13 (14.44%) Stakeholder Management
12 10 (11.11%) ITIL V3
12 10 (11.11%) Resource Management
12 10 (11.11%) People Management
12 10 (11.11%) IT Strategy
13 9 (10.00%) Mentoring
13 9 (10.00%) Problem Management
14 8 (8.89%) Process Improvement
14 8 (8.89%) Windows
15 7 (7.78%) Ticket Management
15 7 (7.78%) EPoS
15 7 (7.78%) Retail
16 6 (6.67%) Microsoft
16 6 (6.67%) Oracle
16 6 (6.67%) Service Delivery Management
16 6 (6.67%) Windows Server
17 5 (5.56%) Data Centre
17 5 (5.56%) Coaching

IT Services Delivery Manager Skill Set
Co-occurring IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.11%) SAP EP
Applications
1 4 (4.44%) Microsoft Office
2 2 (2.22%) Microsoft Excel
Business Applications
1 4 (4.44%) Oracle EBS
2 1 (1.11%) SAP CO
2 1 (1.11%) SAP FI
2 1 (1.11%) SAP FI/CO
Cloud Services
1 3 (3.33%) Microsoft Azure
1 3 (3.33%) Office 365
2 2 (2.22%) Dynamics 365
3 1 (1.11%) IaaS
Communications & Networking
1 3 (3.33%) LAN
2 2 (2.22%) Firewall
2 2 (2.22%) Skype
2 2 (2.22%) Structured Cabling
2 2 (2.22%) TCP/IP
2 2 (2.22%) WAN
3 1 (1.11%) Internet
3 1 (1.11%) SMS
3 1 (1.11%) Wireless
Database & Business Intelligence
1 2 (2.22%) SQL Server
Development Applications
1 1 (1.11%) Visual Composer
General
1 31 (34.44%) Finance
2 7 (7.78%) Retail
3 3 (3.33%) Legal
4 2 (2.22%) Banking
4 2 (2.22%) Spanish Language
5 1 (1.11%) Automotive
5 1 (1.11%) Front Office
5 1 (1.11%) German Language
5 1 (1.11%) Law
5 1 (1.11%) Manufacturing
5 1 (1.11%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.11%) IDoc
Miscellaneous
1 7 (7.78%) EPoS
2 5 (5.56%) Data Centre
3 4 (4.44%) Management Information System
4 3 (3.33%) Analytical Skills
4 3 (3.33%) Driving Licence
5 1 (1.11%) Fintech
5 1 (1.11%) Freedom of Information
5 1 (1.11%) Virtual Team
Operating Systems
1 8 (8.89%) Windows
2 6 (6.67%) Windows Server
3 1 (1.11%) Windows 10
3 1 (1.11%) Windows 7
Processes & Methodologies
1 89 (98.89%) Service Delivery
2 59 (65.56%) ITIL
3 33 (36.67%) Service Management
4 22 (24.44%) Continuous Improvement
5 20 (22.22%) ITSM
6 16 (17.78%) Change Management
6 16 (17.78%) Incident Management
7 14 (15.56%) Project Management
7 14 (15.56%) Supplier Management
8 13 (14.44%) Stakeholder Management
9 10 (11.11%) IT Strategy
9 10 (11.11%) ITIL V3
9 10 (11.11%) People Management
9 10 (11.11%) Resource Management
10 9 (10.00%) Mentoring
10 9 (10.00%) Problem Management
11 8 (8.89%) Process Improvement
12 7 (7.78%) Ticket Management
13 6 (6.67%) Service Delivery Management
14 5 (5.56%) Performance Management
Programming Languages
1 2 (2.22%) SQL
2 1 (1.11%) ABAP
2 1 (1.11%) C
2 1 (1.11%) PowerShell
Qualifications
1 19 (21.11%) ITIL Certification
2 3 (3.33%) ITIL Foundation Certificate
3 2 (2.22%) Degree
3 2 (2.22%) PRINCE2 Certification
Quality Assurance & Compliance
1 27 (30.00%) SLA
2 2 (2.22%) ISO/IEC 20000
3 1 (1.11%) ISO/IEC 27001
3 1 (1.11%) MiFID
3 1 (1.11%) QA
System Software
1 5 (5.56%) Active Directory
2 1 (1.11%) BitLocker
2 1 (1.11%) Hyper-V
2 1 (1.11%) Microsoft App-V
Vendors
1 6 (6.67%) Microsoft
1 6 (6.67%) Oracle
2 3 (3.33%) SAP
3 2 (2.22%) Bloomberg
4 1 (1.11%) FactSet
4 1 (1.11%) Fidessa
4 1 (1.11%) Reuters