Service Management Jobs in Newcastle upon Tyne

Service Management
Tyne and Wear > Newcastle upon Tyne

The following table provides summary statistics for permanent job vacancies advertised in Newcastle upon Tyne with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 4 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 49 47 64
Rank change year-on-year -2 +17 -3
Permanent jobs citing Service Management 35 41 17
As % of all permanent jobs advertised in Newcastle upon Tyne 3.44% 5.24% 2.11%
As % of the Processes & Methodologies category 3.88% 5.40% 2.29%
Number of salaries quoted 35 27 17
10th Percentile £35,000 £26,150 £26,275
25th Percentile £38,125 £31,000 £28,500
Median annual salary (50th Percentile) £45,000 £42,500 £50,000
Median % change year-on-year +5.88% -15.00% +11.11%
75th Percentile £64,979 £50,331 £62,500
90th Percentile £67,968 £60,000 £110,000
Tyne and Wear median annual salary £42,625 £40,250 £40,752
% change year-on-year +5.90% -1.23% -14.21%

All Process and Methodology Skills
Newcastle upon Tyne

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Newcastle upon Tyne with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 902 759 742
As % of all permanent jobs advertised in Newcastle upon Tyne 88.61% 97.06% 92.17%
Number of salaries quoted 749 403 511
10th Percentile £31,250 £31,575 £26,625
25th Percentile £37,500 £40,683 £35,000
Median annual salary (50th Percentile) £50,000 £55,000 £50,000
Median % change year-on-year -9.09% +10.00% +12.99%
75th Percentile £65,603 £65,625 £64,500
90th Percentile £77,500 £77,200 £85,000
Tyne and Wear median annual salary £50,000 £52,500 £47,500
% change year-on-year -4.76% +10.53% +5.56%

Service Management
Job Vacancy Trend in Newcastle upon Tyne

Job postings citing Service Management as a proportion of all IT jobs advertised in Newcastle upon Tyne.

Job vacancy trend for Service Management in Newcastle upon Tyne

Service Management
Salary Trend in Newcastle upon Tyne

3-month moving average salary quoted in jobs citing Service Management in Newcastle upon Tyne.

Salary trend for Service Management in Newcastle upon Tyne

Service Management
Salary Histogram in Newcastle upon Tyne

Salary distribution for jobs citing Service Management in Newcastle upon Tyne over the 6 months to 4 May 2024.

Salary histogram for Service Management in Newcastle upon Tyne

Service Management
Co-occurring Skills and Capabilities in Newcastle upon Tyne by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.71%) Confluence
Applications
1 1 (2.86%) Microsoft Excel
1 1 (2.86%) Microsoft Office
1 1 (2.86%) Microsoft PowerPoint
1 1 (2.86%) Spreadsheet
Cloud Services
1 10 (28.57%) Azure
2 9 (25.71%) AWS
3 3 (8.57%) Microsoft 365
4 2 (5.71%) Amazon EC2
4 2 (5.71%) AWS CloudFormation
4 2 (5.71%) Slack
4 2 (5.71%) Virtual Private Cloud
Communications & Networking
1 5 (14.29%) Firewall
2 3 (8.57%) WAN
3 2 (5.71%) HTTPS
3 2 (5.71%) SSL
3 2 (5.71%) VoIP
3 2 (5.71%) Wireless
4 1 (2.86%) LAN
Development Applications
1 9 (25.71%) GitLab
2 5 (14.29%) Artifactory
3 2 (5.71%) Git
3 2 (5.71%) JIRA
General
1 12 (34.29%) Public Sector
2 10 (28.57%) Analytical Skills
3 6 (17.14%) Social Skills
4 5 (14.29%) Finance
5 1 (2.86%) Inclusion and Diversity
5 1 (2.86%) Police
5 1 (2.86%) Retail
Job Titles
1 11 (31.43%) Service Manager
2 10 (28.57%) Senior
3 9 (25.71%) Infrastructure Engineer
4 7 (20.00%) Senior Infrastructure Engineer
5 5 (14.29%) Cloud Engineer
5 5 (14.29%) Cloud Infrastructure Engineer
5 5 (14.29%) IT Manager
5 5 (14.29%) IT Services Manager
5 5 (14.29%) Senior Cloud Engineer
6 3 (8.57%) Incident and Problem Manager
6 3 (8.57%) Incident Manager
6 3 (8.57%) Lead
6 3 (8.57%) Problem Manager
6 3 (8.57%) Senior IT Manager
6 3 (8.57%) Senior Manager
6 3 (8.57%) Senior Service Manager
7 2 (5.71%) Product Manager
7 2 (5.71%) Security Engineer
7 2 (5.71%) ServiceNow Manager
7 2 (5.71%) Team Leader
Miscellaneous
1 5 (14.29%) Hybrid Cloud
1 5 (14.29%) Public Cloud
2 3 (8.57%) Data Centre
2 3 (8.57%) Management Information System
3 2 (5.71%) Private Cloud
3 2 (5.71%) Robotics
4 1 (2.86%) CMDB
4 1 (2.86%) Renewable Energy
4 1 (2.86%) Self-Motivation
Operating Systems
1 8 (22.86%) Linux
1 8 (22.86%) Windows
2 2 (5.71%) Amazon Linux
2 2 (5.71%) Windows Server
2 2 (5.71%) Windows Server 2008
3 1 (2.86%) Unix
3 1 (2.86%) Windows 10
Processes & Methodologies
1 29 (82.86%) ITIL
2 16 (45.71%) Coaching
2 16 (45.71%) Mentoring
3 15 (42.86%) Problem Management
4 12 (34.29%) Change Management
4 12 (34.29%) Incident Management
5 10 (28.57%) Customer Service
5 10 (28.57%) Infrastructure Engineering
6 9 (25.71%) Infrastructure as Code
6 9 (25.71%) ITSM
6 9 (25.71%) Roadmaps
7 8 (22.86%) Configuration Management
8 7 (20.00%) Continuous Improvement
8 7 (20.00%) DevOps
8 7 (20.00%) Operational Stability
8 7 (20.00%) Site Reliability Engineering
9 6 (17.14%) Facilities Management
9 6 (17.14%) Performance Improvement
9 6 (17.14%) Root Cause Analysis
9 6 (17.14%) Statistics
Programming Languages
1 2 (5.71%) Bash
1 2 (5.71%) PowerShell
Qualifications
1 2 (5.71%) Security Cleared
2 1 (2.86%) BC Cleared
2 1 (2.86%) CCNA
2 1 (2.86%) CCNP
2 1 (2.86%) Cisco Certification
2 1 (2.86%) DBS Check
2 1 (2.86%) Degree
2 1 (2.86%) Microsoft Certification
2 1 (2.86%) SC Cleared
Quality Assurance & Compliance
1 7 (20.00%) SLA
2 4 (11.43%) NIST
3 2 (5.71%) GDPR
3 2 (5.71%) ISO/IEC 27001
System Software
1 3 (8.57%) IAG
2 2 (5.71%) Active Directory
Systems Management
1 9 (25.71%) Terraform
2 5 (14.29%) Ansible
3 1 (2.86%) FortiGate
Vendors
1 4 (11.43%) Microsoft
1 4 (11.43%) ServiceNow
2 2 (5.71%) BMC
2 2 (5.71%) Dynatrace
3 1 (2.86%) CheckPoint
3 1 (2.86%) Cisco
3 1 (2.86%) Meraki
3 1 (2.86%) SAP