Service Manager Jobs in the UK excluding London

Services Manager
UK > UK excluding London

The median Services Manager salary in the UK excluding London is £50,000 per year according to job vacancies posted during the 6 months to 27 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 331 413 395
Rank change year-on-year +82 -18 -46
Permanent jobs requiring a Service Manager 525 403 569
As % of all permanent jobs advertised in the UK excluding London 0.75% 0.65% 0.81%
As % of the Job Titles category 0.79% 0.73% 0.84%
Number of salaries quoted 415 313 444
10th Percentile £35,000 £37,500 £40,000
25th Percentile £40,988 £42,155 £43,938
Median annual salary (50th Percentile) £50,000 £52,500 £53,732
Median % change year-on-year -4.76% -2.29% +19.40%
75th Percentile £61,875 £65,000 £62,563
90th Percentile £67,500 £71,250 £70,000
UK median annual salary £53,635 £60,000 £57,500
% change year-on-year -10.61% +4.35% +15.00%

All Permanent IT Job Vacancies
UK excluding London

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the UK excluding London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK excluding London with a recognized job title 66,397 55,186 67,621
% of permanent jobs with a recognized job title 94.79% 89.30% 95.79%
Number of salaries quoted 47,063 31,277 42,902
10th Percentile £26,750 £29,750 £28,500
25th Percentile £35,000 £38,750 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +5.26%
75th Percentile £63,750 £68,750 £66,250
90th Percentile £76,250 £82,500 £80,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Service Manager
Job Vacancy Trend in the UK excluding London

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the UK excluding London.

Job vacancy trend for Service Manager in the UK excluding London

Service Manager
Salary Trend in the UK excluding London

3-month moving average salary quoted in jobs citing Service Manager in the UK excluding London.

Salary trend for Service Manager in the UK excluding London

Service Manager
Salary Histogram in the UK excluding London

Salary distribution for jobs citing Service Manager in the UK excluding London over the 6 months to 27 April 2024.

Salary histogram for Service Manager in the UK excluding London

Service Manager
Job Locations in the UK excluding London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the UK excluding London region over the 6 months to 27 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North of England +100 185 £47,500 -0.09% 45
South East +62 124 £50,000 -16.67% 31
Yorkshire +117 93 £50,000 -10.71% 17
Midlands +29 89 £53,635 +2.16% 28
South West +27 79 £50,000 -2.44% 12
North West +26 70 £47,500 - 26
West Midlands +39 57 £59,150 +5.16% 16
East Midlands -7 30 £40,000 -10.88% 12
East of England +3 25 £44,750 -13.11% 14
North East +15 22 £45,000 -17.43% 3
Scotland -59 20 £47,500 -5.00% 6
Wales 0 3 £47,500 -20.83% 6
Service Manager
UK

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the UK excluding London

For the 6 months to 27 April 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the UK excluding London region featuring Service Manager in the job title.

1 279 (53.14%) Service Delivery
2 245 (46.67%) ITIL
3 185 (35.24%) Social Skills
4 181 (34.48%) Service Management
5 117 (22.29%) SLA
6 110 (20.95%) Microsoft
7 108 (20.57%) ITSM
8 92 (17.52%) Finance
8 92 (17.52%) Customer Service
9 84 (16.00%) Incident Management
10 76 (14.48%) Mentoring
11 74 (14.10%) Problem-Solving
11 74 (14.10%) Azure
12 70 (13.33%) Continuous Improvement
13 65 (12.38%) Microsoft 365
13 65 (12.38%) Stakeholder Management
14 61 (11.62%) Problem Management
15 57 (10.86%) Degree
15 57 (10.86%) Project Management
16 55 (10.48%) ServiceNow
17 53 (10.10%) Cybersecurity
18 50 (9.52%) Change Management
18 50 (9.52%) Analytical Skills
19 47 (8.95%) People Management
19 47 (8.95%) Line Management
20 46 (8.76%) ITIL Certification
21 44 (8.38%) Windows
22 42 (8.00%) Decision-Making
23 41 (7.81%) Coaching
24 35 (6.67%) Agile

Service Manager Skill Set
Co-occurring Skills and Capabilities in the UK excluding London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (1.71%) Confluence
1 9 (1.71%) Microsoft Exchange
1 9 (1.71%) SharePoint
Applications
1 27 (5.14%) Microsoft Office
2 21 (4.00%) Microsoft Excel
3 10 (1.90%) Microsoft PowerPoint
Business Applications
1 2 (0.38%) Dynamics CRM
1 2 (0.38%) iTrent
1 2 (0.38%) Raiser’s Edge
2 1 (0.19%) Oracle ERP
2 1 (0.19%) SAP ERP
2 1 (0.19%) SAP HR
Cloud Services
1 74 (14.10%) Azure
2 65 (12.38%) Microsoft 365
3 24 (4.57%) Cloud Computing
4 22 (4.19%) SaaS
5 19 (3.62%) AWS
6 13 (2.48%) Entra ID
7 10 (1.90%) Power Platform
8 4 (0.76%) Dynamics 365
8 4 (0.76%) GCP
9 3 (0.57%) Amazon EC2
9 3 (0.57%) Amazon S3
9 3 (0.57%) AWS Lambda
9 3 (0.57%) MailChimp
9 3 (0.57%) Route 53
9 3 (0.57%) Serverless
9 3 (0.57%) Zapier
10 2 (0.38%) Azure Cosmos DB
10 2 (0.38%) Google Docs
11 1 (0.19%) IaaS
11 1 (0.19%) OneDrive
Communications & Networking
1 18 (3.43%) WAN
2 15 (2.86%) LAN
3 8 (1.52%) DHCP
3 8 (1.52%) DNS
3 8 (1.52%) Wi-Fi
4 7 (1.33%) Firewall
4 7 (1.33%) Remote Desktop
5 6 (1.14%) Internet
6 5 (0.95%) Wireless
7 2 (0.38%) NAS
7 2 (0.38%) Network Security
7 2 (0.38%) VoIP
7 2 (0.38%) VPN
8 1 (0.19%) SD-WAN
Database & Business Intelligence
1 10 (1.90%) Power BI
2 8 (1.52%) SQL Server
3 6 (1.14%) Data Warehouse
3 6 (1.14%) SQL Server Reporting Services
4 5 (0.95%) RDBMS
4 5 (0.95%) Relational Database
5 3 (0.57%) Amazon RDS
Development Applications
1 11 (2.10%) JIRA
2 2 (0.38%) Bitbucket
2 2 (0.38%) GitLab
General
1 185 (35.24%) Social Skills
2 92 (17.52%) Finance
3 50 (9.52%) Analytical Skills
4 34 (6.48%) Public Sector
5 28 (5.33%) Presentation Skills
6 27 (5.14%) Influencing Skills
7 23 (4.38%) Retail
8 22 (4.19%) Law
9 21 (4.00%) Telecoms
10 15 (2.86%) Inclusion and Diversity
10 15 (2.86%) Spanish Language
11 12 (2.29%) Billing
11 12 (2.29%) Manufacturing
12 10 (1.90%) Fire and Rescue
12 10 (1.90%) Organisational Skills
13 8 (1.52%) Documentation Skills
13 8 (1.52%) French Language
13 8 (1.52%) Front Office
14 6 (1.14%) Advertising
14 6 (1.14%) Legal
Libraries, Frameworks & Software Standards
1 15 (2.86%) EDI
2 4 (0.76%) Middleware
3 2 (0.38%) .NET
3 2 (0.38%) RESTful
Miscellaneous
1 18 (3.43%) Self-Motivation
2 17 (3.24%) Driving Licence
3 12 (2.29%) Onboarding
4 10 (1.90%) Management Information System
5 9 (1.71%) NHS
5 9 (1.71%) PKI
6 7 (1.33%) CMDB
6 7 (1.33%) Team-Oriented Environment
7 5 (0.95%) Enterprise Software
8 4 (0.76%) Data Centre
8 4 (0.76%) Public Cloud
9 3 (0.57%) Greenfield Project
10 2 (0.38%) Cloud Native
10 2 (0.38%) Cyber Threat
10 2 (0.38%) PMI
11 1 (0.19%) Data Protection Act
11 1 (0.19%) e-Learning
11 1 (0.19%) IoT
11 1 (0.19%) Legacy Systems
11 1 (0.19%) Smart Meter
Operating Systems
1 44 (8.38%) Windows
2 20 (3.81%) Windows Server
3 4 (0.76%) Android
3 4 (0.76%) Linux
3 4 (0.76%) Windows Server 2008
4 3 (0.57%) Mac OS
5 2 (0.38%) Windows 10
Processes & Methodologies
1 279 (53.14%) Service Delivery
2 245 (46.67%) ITIL
3 181 (34.48%) Service Management
4 108 (20.57%) ITSM
5 92 (17.52%) Customer Service
6 84 (16.00%) Incident Management
7 76 (14.48%) Mentoring
8 74 (14.10%) Problem-Solving
9 70 (13.33%) Continuous Improvement
10 65 (12.38%) Stakeholder Management
11 61 (11.62%) Problem Management
12 57 (10.86%) Project Management
13 53 (10.10%) Cybersecurity
14 50 (9.52%) Change Management
15 47 (8.95%) Line Management
15 47 (8.95%) People Management
16 42 (8.00%) Decision-Making
17 41 (7.81%) Coaching
18 35 (6.67%) Agile
19 33 (6.29%) CRM
Programming Languages
1 10 (1.90%) C#
2 8 (1.52%) Java
2 8 (1.52%) Python
2 8 (1.52%) SQL
3 4 (0.76%) PowerShell
4 2 (0.38%) JavaScript
Qualifications
1 57 (10.86%) Degree
2 46 (8.76%) ITIL Certification
3 29 (5.52%) Security Cleared
4 21 (4.00%) Computer Science Degree
5 16 (3.05%) CCNA
5 16 (3.05%) Cisco Certification
6 15 (2.86%) Azure Certification
6 15 (2.86%) CCNP
7 12 (2.29%) DBS Check
8 8 (1.52%) APMP
9 6 (1.14%) Microsoft Certification
9 6 (1.14%) SC Cleared
10 5 (0.95%) A+ Certification
11 4 (0.76%) MCP
12 2 (0.38%) DV Cleared
12 2 (0.38%) ITIL Foundation Certificate
12 2 (0.38%) Master's Degree
12 2 (0.38%) PMI Certification
13 1 (0.19%) MCITP
13 1 (0.19%) PMP
Quality Assurance & Compliance
1 117 (22.29%) SLA
2 33 (6.29%) Cyber Essentials
3 27 (5.14%) ISO/IEC 27001
4 21 (4.00%) Accessibility
5 13 (2.48%) GDPR
6 8 (1.52%) PMO
7 6 (1.14%) QA
8 5 (0.95%) Data Quality
8 5 (0.95%) ISO 22301
9 2 (0.38%) Cyber Essentials PLUS
9 2 (0.38%) NIST
10 1 (0.19%) SOC 2
System Software
1 23 (4.38%) Active Directory
2 7 (1.33%) IAG
3 6 (1.14%) VMware Infrastructure
4 3 (0.57%) Virtual Servers
5 2 (0.38%) Hyper-V
5 2 (0.38%) VMware Workstation
6 1 (0.19%) Virtual Machines
Systems Management
1 23 (4.38%) Microsoft Intune
2 4 (0.76%) Autotask
3 3 (0.57%) Terraform
4 1 (0.19%) Ansible
Vendors
1 110 (20.95%) Microsoft
2 55 (10.48%) ServiceNow
3 22 (4.19%) Cisco
4 15 (2.86%) Fortinet
4 15 (2.86%) Salesforce
5 12 (2.29%) Dell
6 9 (1.71%) VMware
7 7 (1.33%) Apple
8 6 (1.14%) Remedy
9 5 (0.95%) SAP
10 4 (0.76%) Computacenter
10 4 (0.76%) ConnectWise
11 3 (0.57%) Facebook
11 3 (0.57%) HubSpot
11 3 (0.57%) Oracle
12 2 (0.38%) Citrix
12 2 (0.38%) Google
13 1 (0.19%) Cadence
13 1 (0.19%) NEC
13 1 (0.19%) Progress