Incident & Problem Analyst
UK
The median Incident & Problem Analyst salary in the UK is £42,000 per year according to job vacancies posted during the 6 months to 3 May 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 3 May 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 896 | 973 | 1223 |
| Rank change year-on-year | +77 | +250 | -323 |
| Permanent jobs requiring an Incident and Problem Analyst | 8 | 20 | 6 |
| As % of all permanent jobs advertised in the UK | 0.008% | 0.019% | 0.004% |
| As % of the Job Titles category | 0.009% | 0.021% | 0.004% |
| Number of salaries quoted | 2 | 20 | 6 |
| 10th Percentile | £30,700 | £31,800 | - |
| 25th Percentile | £34,750 | £39,938 | £36,250 |
| Median annual salary (50th Percentile) | £42,000 | £45,000 | £37,500 |
| Median % change year-on-year | -6.67% | +20.00% | - |
| 75th Percentile | £48,750 | £47,500 | £38,750 |
| 90th Percentile | £52,500 | - | £50,625 |
| UK excluding London median annual salary | £29,000 | £34,000 | £37,500 |
| % change year-on-year | -14.71% | -9.33% | - |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 93,314 | 94,990 | 150,394 |
| % of permanent jobs with a recognized job title | 94.62% | 91.53% | 96.09% |
| Number of salaries quoted | 66,914 | 59,752 | 85,367 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,508 | £60,000 | £60,000 |
| Median % change year-on-year | -12.49% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £53,000 | £50,000 |
| % change year-on-year | -5.66% | +6.00% | +5.26% |
Incident and Problem Analyst
Job Vacancy Trend
Job postings that featured Incident and Problem Analyst in the job title as a proportion of all IT jobs advertised.
Incident and Problem Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Incident and Problem Analyst.
Incident and Problem Analyst
Salary Histogram
Salary distribution for jobs citing Incident and Problem Analyst over the 6 months to 3 May 2024.
Incident and Problem Analyst
Top 6 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident and Problem Analyst within the UK over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +75 | 8 | £42,000 | -6.67% | |
| London | +111 | 7 | £55,000 | +22.22% | |
| Work from Home | +85 | 1 | £29,000 | -35.56% | |
| Yorkshire | +78 | 1 | £29,000 | -21.62% | |
| North of England | +50 | 1 | £29,000 | -21.62% | |
| UK excluding London | +15 | 1 | £29,000 | -14.71% |
Incident and Problem Analyst Skill Set
Top 24 Co-occurring Skills and Capabilities
For the 6 months to 3 May 2024, Incident and Problem Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Incident and Problem Analyst in the job title.
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Incident and Problem Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
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