Period
to 18 October 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 18 October 2017 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
18 Oct 2017
Same period 2016 Same period 2015
Rank 907 971 1033
Rank change year-on-year +64 +62 +36
Permanent jobs citing Remedy ITSM 259 246 283
As % of all permanent IT jobs advertised in the UK 0.15% 0.13% 0.13%
As % of the Business Applications category 1.98% 1.84% 1.84%
Number of salaries quoted 156 171 183
UK median annual salary £50,000 £40,000 £41,500
Median salary % change year-on-year +25.00% -3.61% -7.78%
10th Percentile £28,500 £26,250 £20,147
90th Percentile £73,750 £56,750 £62,250
UK excluding London median annual salary £50,000 £40,000 £36,250
% change year-on-year +25.00% +10.34% -3.33%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 13051 13350 15397
As % of all permanent IT jobs advertised in the UK 7.47% 6.96% 7.07%
Number of salaries quoted 9309 10142 11996
UK median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +5.00%
10th Percentile £31,250 £31,250 £31,250
90th Percentile £80,000 £80,000 £80,000
UK excluding London median annual salary £45,000 £46,500 £45,000
% change year-on-year -3.23% +3.33% -

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 18 October 2017.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 18 October 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +89 237 £47,500 +18.75% 19
London +83 138 £45,000 +20.00% 11
UK excluding London -13 106 £50,000 +25.00% 9
Midlands +57 39 £54,000 +8.00% 3
East Midlands +72 26 £54,000 +54.29%
East of England -29 20 £50,000 +17.65%
South East +17 18 £45,000 +12.50% 3
North of England +24 14 £37,500 -6.25% 2
West Midlands +25 13 £38,250 -23.50% 3
North West -2 9 £45,000 +12.50% 2
South West +4 8 £50,000 +100.00%
Scotland -7 7 £38,500 -3.75%
Yorkshire - 5 £25,306 -

For the 6 months to 18 October 2017, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Remedy ITSM.

1 259 (100.00%) Remedy
2 223 (86.10%) ITSM
3 198 (76.45%) ITIL
4 135 (52.12%) BMC
5 111 (42.86%) Service Management
6 73 (28.19%) ServiceNow
7 68 (26.25%) Windows
8 59 (22.78%) Microsoft
8 59 (22.78%) Problem Management
9 58 (22.39%) SQL Server
10 57 (22.01%) Security Cleared
11 53 (20.46%) Web Services
12 50 (19.31%) SLA
13 49 (18.92%) JavaScript
14 46 (17.76%) SC Cleared
14 46 (17.76%) ITIL V3
15 45 (17.37%) Active Directory
16 44 (16.99%) Agile Software Development
17 41 (15.83%) Finance
17 41 (15.83%) Incident Management
18 40 (15.44%) .NET
18 40 (15.44%) HTML
19 39 (15.06%) Ajax
20 38 (14.67%) Service Delivery
21 36 (13.90%) Workflow
22 35 (13.51%) Change Management
22 35 (13.51%) HP
23 34 (13.13%) Unix
24 33 (12.74%) C#
24 33 (12.74%) Customer Requirements

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (11.58%) IIS
1 30 (11.58%) SharePoint
2 20 (7.72%) BizTalk Server
3 9 (3.47%) SharePoint 2010
4 6 (2.32%) MS Exchange
5 5 (1.93%) IBM Notes
6 4 (1.54%) Oracle SOA Suite
7 3 (1.16%) Blackberry Enterprise Server
7 3 (1.16%) Exchange Server 2010
7 3 (1.16%) Skype for Business
8 2 (0.77%) WebSphere
Applications
1 13 (5.02%) Microsoft Office
2 4 (1.54%) Microsoft Excel
3 1 (0.39%) InfoPath
3 1 (0.39%) MS Visio
Business Applications
1 7 (2.70%) Remedy AR System
2 4 (1.54%) SAP SRM
3 3 (1.16%) assyst
3 3 (1.16%) Dynamics AX
3 3 (1.16%) Dynamics CRM
Cloud Services
1 9 (3.47%) SaaS
2 5 (1.93%) PaaS
3 4 (1.54%) Amazon AWS
3 4 (1.54%) Cloud Computing
3 4 (1.54%) IaaS
4 3 (1.16%) iTunes
4 3 (1.16%) Office 365
5 1 (0.39%) Oracle Service Cloud
5 1 (0.39%) Virtual Private Cloud
Communications & Networking
1 12 (4.63%) HTTP
1 12 (4.63%) VPN
2 11 (4.25%) FTP
2 11 (4.25%) SAN
3 10 (3.86%) SSL
4 7 (2.70%) LAN
4 7 (2.70%) LDAP
4 7 (2.70%) SNMP
5 6 (2.32%) TCP/IP
5 6 (2.32%) VoIP
5 6 (2.32%) WAN
6 5 (1.93%) DHCP
6 5 (1.93%) DNS
6 5 (1.93%) NAS
6 5 (1.93%) WebEx
6 5 (1.93%) Wireless
7 4 (1.54%) Internet
8 3 (1.16%) Firewall
8 3 (1.16%) IPsec
9 2 (0.77%) Intrusion Detection
Database & Business Intelligence
1 58 (22.39%) SQL Server
2 20 (7.72%) SQL Server 2014
3 7 (2.70%) Oracle Database
3 7 (2.70%) Oracle Database 11g
4 6 (2.32%) DB2
5 5 (1.93%) MySQL
6 3 (1.16%) BusinessObjects
7 2 (0.77%) Oracle BI EE
7 2 (0.77%) PostgreSQL
7 2 (0.77%) SAP HANA
8 1 (0.39%) SQL Server 2008
8 1 (0.39%) SQL Server Reporting Services
Development Applications
1 21 (8.11%) Team Foundation Server
2 16 (6.18%) JIRA
3 3 (1.16%) Selenium
4 1 (0.39%) Visual Studio
General
1 41 (15.83%) Finance
2 19 (7.34%) Financial Institution
3 18 (6.95%) Telecoms
4 6 (2.32%) Manufacturing
4 6 (2.32%) Retail
5 5 (1.93%) Marketing
6 4 (1.54%) Law
7 3 (1.16%) Banking
7 3 (1.16%) Legal
8 2 (0.77%) Pharmaceutical
9 1 (0.39%) Front Office
9 1 (0.39%) German Language
Job Titles
1 41 (15.83%) Consultant
2 33 (12.74%) Service Manager
3 32 (12.36%) Analyst
3 32 (12.36%) Developer
4 26 (10.04%) ITSM Consultant
5 21 (8.11%) Applications Support
6 20 (7.72%) Support Engineer
7 19 (7.34%) Architect
7 19 (7.34%) Desktop Support
8 18 (6.95%) 2nd Line Engineer
9 14 (5.41%) Remedy Consultant
9 14 (5.41%) Technical Consultant
10 12 (4.63%) .NET Developer
11 11 (4.25%) SAP Analyst
11 11 (4.25%) Service Management Consultant
11 11 (4.25%) Service Transition Manager
11 11 (4.25%) Transition Manager
12 10 (3.86%) Service Analyst
12 10 (3.86%) Service Desk Manager
12 10 (3.86%) SharePoint Developer
Libraries, Frameworks & Software Standards
1 53 (20.46%) Web Services
2 40 (15.44%) .NET
2 40 (15.44%) HTML
3 39 (15.06%) Ajax
4 30 (11.58%) XML
5 27 (10.42%) SOAP
6 25 (9.65%) CSS
7 21 (8.11%) jQuery
8 20 (7.72%) ASP.NET Web API
8 20 (7.72%) Entity Framework
8 20 (7.72%) WCF
9 12 (4.63%) Middleware
9 12 (4.63%) SAP PI
9 12 (4.63%) XSLT
10 11 (4.25%) cXML
10 11 (4.25%) EDIFACT
10 11 (4.25%) IDoc
10 11 (4.25%) JDBC
10 11 (4.25%) JSON
11 8 (3.09%) ASP.NET
Miscellaneous
1 27 (10.42%) Analytical Skills
2 24 (9.27%) CMDB
3 19 (7.34%) Hedge funds
4 11 (4.25%) Data Centre
4 11 (4.25%) Management Information System
5 10 (3.86%) Computer Science
6 6 (2.32%) Virtual Team
7 5 (1.93%) Clustering
7 5 (1.93%) Replication
8 4 (1.54%) Blog
8 4 (1.54%) Hybrid Cloud
9 3 (1.16%) Web 2.0
10 2 (0.77%) Algorithms
10 2 (0.77%) CESG
10 2 (0.77%) Life Science
10 2 (0.77%) Minimum Viable Product
10 2 (0.77%) PKI
10 2 (0.77%) Security Operations Centre
10 2 (0.77%) Smart Meter
10 2 (0.77%) SWIFT
Operating Systems
1 68 (26.25%) Windows
2 34 (13.13%) Unix
3 23 (8.88%) Windows Server
4 14 (5.41%) Windows 7
5 11 (4.25%) Windows Server 2008
6 10 (3.86%) Windows Server 2012
7 8 (3.09%) Linux
8 4 (1.54%) HPUX
8 4 (1.54%) Mac OS X
8 4 (1.54%) Windows 8
9 2 (0.77%) AIX
9 2 (0.77%) Red Hat Enterprise Linux
9 2 (0.77%) Windows 10
9 2 (0.77%) Windows 2000
9 2 (0.77%) Windows Server 2003
Processes & Methodologies
1 223 (86.10%) ITSM
2 198 (76.45%) ITIL
3 111 (42.86%) Service Management
4 59 (22.78%) Problem Management
5 46 (17.76%) ITIL V3
6 44 (16.99%) Agile Software Development
7 41 (15.83%) Incident Management
8 38 (14.67%) Service Delivery
9 36 (13.90%) Workflow
10 35 (13.51%) Change Management
11 33 (12.74%) Customer Requirements
12 31 (11.97%) Presales
13 24 (9.27%) Service Design
13 24 (9.27%) SOA
14 21 (8.11%) Stakeholder Management
15 20 (7.72%) MVC
16 17 (6.56%) Asset Management
17 16 (6.18%) B2B
17 16 (6.18%) Configuration Management
17 16 (6.18%) Scrum
Programming Languages
1 49 (18.92%) JavaScript
2 33 (12.74%) C#
3 32 (12.36%) SQL
4 20 (7.72%) Java
5 18 (6.95%) Shell Script
6 12 (4.63%) XPath
7 11 (4.25%) PL/SQL
7 11 (4.25%) T-SQL
7 11 (4.25%) XQuery
8 9 (3.47%) PowerShell
9 8 (3.09%) VB
9 8 (3.09%) VBScript
10 5 (1.93%) Perl
10 5 (1.93%) Python
11 2 (0.77%) C
11 2 (0.77%) VBA
12 1 (0.39%) Groovy
12 1 (0.39%) R
Qualifications
1 57 (22.01%) Security Cleared
2 46 (17.76%) SC Cleared
3 26 (10.04%) ITIL Certification
4 20 (7.72%) Degree
5 11 (4.25%) MCP
6 10 (3.86%) CCNA
6 10 (3.86%) Cisco Certification
7 9 (3.47%) ITIL Foundation Certificate
7 9 (3.47%) Microsoft Certification
8 8 (3.09%) MCSA
9 7 (2.70%) DV Cleared
9 7 (2.70%) MCSE
10 5 (1.93%) PRINCE2 Certification
11 3 (1.16%) A+ Certification
11 3 (1.16%) Computer Science Degree
11 3 (1.16%) Dell Certification
12 2 (0.77%) CCNP
12 2 (0.77%) ISEB
12 2 (0.77%) RHCE
13 1 (0.39%) MCDST
Quality Assurance & Compliance
1 50 (19.31%) SLA
2 11 (4.25%) RosettaNet
3 7 (2.70%) ISO/IEC 27001
4 4 (1.54%) ISO/IEC 20000
4 4 (1.54%) QA
5 2 (0.77%) FIPS 140-2
5 2 (0.77%) ISO 22301
6 1 (0.39%) Data Quality
System Software
1 45 (17.37%) Active Directory
2 23 (8.88%) VMware Infrastructure
3 7 (2.70%) Virtual Desktop
4 5 (1.93%) vSphere
5 4 (1.54%) VMware ESXi
6 3 (1.16%) XenApp
7 2 (0.77%) Docker
7 2 (0.77%) Firmware
7 2 (0.77%) Hyper-V
7 2 (0.77%) Veritas Cluster Server
8 1 (0.39%) Forefront TMG
Systems Management
1 15 (5.79%) SCCM
2 11 (4.25%) BMC PATROL
3 7 (2.70%) SCOrch
4 6 (2.32%) WSUS
5 5 (1.93%) IBM BigFix
5 5 (1.93%) Tivoli
6 4 (1.54%) Unicenter
7 3 (1.16%) Nagios
7 3 (1.16%) Netcool
7 3 (1.16%) Norton AntiVirus
7 3 (1.16%) SCOM
8 2 (0.77%) BladeLogic
8 2 (0.77%) Cisco CUCM
8 2 (0.77%) Cisco UCCE
8 2 (0.77%) ServiceCenter
9 1 (0.39%) Ansible
9 1 (0.39%) Opscode Chef
9 1 (0.39%) Puppet
9 1 (0.39%) TADDM
9 1 (0.39%) WMI
Vendors
1 259 (100.00%) Remedy
2 135 (52.12%) BMC
3 73 (28.19%) ServiceNow
4 59 (22.78%) Microsoft
5 35 (13.51%) HP
6 26 (10.04%) VMware
7 21 (8.11%) Oracle
8 20 (7.72%) LANDesk
8 20 (7.72%) Sitecore
9 17 (6.56%) HEAT Software
9 17 (6.56%) SAP
10 12 (4.63%) Splunk
11 11 (4.25%) IBM
12 9 (3.47%) Nimsoft
12 9 (3.47%) Snow
13 8 (3.09%) Cisco
13 8 (3.09%) Citrix
14 6 (2.32%) AppDynamics
15 5 (1.93%) CA
15 5 (1.93%) Symantec