Period
to 22 January 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 22 January 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
22 Jan 2018
Same period 2017 Same period 2016
Rank 916 1028 1003
Rank change year-on-year +112 -25 +38
Permanent jobs citing Remedy ITSM 252 151 280
As % of all permanent IT jobs advertised in the UK 0.15% 0.087% 0.13%
As % of the Business Applications category 1.83% 1.29% 1.98%
Number of salaries quoted 109 114 178
UK median annual salary £43,000 £47,500 £40,000
Median salary % change year-on-year -9.47% +18.75% -20.00%
10th Percentile £24,250 £30,750 £20,147
90th Percentile £64,000 £69,625 £62,500
UK excluding London median annual salary £37,500 £45,000 £35,000
% change year-on-year -16.67% +28.57% -6.67%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 13,736 11,706 14,123
As % of all permanent IT jobs advertised in the UK 7.92% 6.71% 6.77%
Number of salaries quoted 9,885 8,762 10,969
UK median annual salary £50,000 £50,000 £50,000
10th Percentile £31,250 £31,250 £31,250
90th Percentile £80,000 £80,000 £80,000
UK excluding London median annual salary £45,000 £45,000 £45,000

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 22 January 2018.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 22 January 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +111 234 £42,000 -11.58% 22
London +70 126 £45,000 - 9
UK excluding London +19 113 £37,500 -16.67% 13
Midlands +60 59 £54,000 -13.60% 3
East Midlands - 42 £54,000 - 2
South East +4 25 £36,000 -33.94% 3
West Midlands +16 17 £36,500 -41.60% 1
North of England -11 12 £26,000 -58.40% 2
East of England -11 10 £45,000 +2.27% 4
North West -14 8 £26,000 -58.40% 2
Scotland -34 5 £42,000 +5.00%
Yorkshire +28 4 £18,000 -71.20%
South West -7 2 £40,750 +34.71% 1

For the 6 months to 22 January 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Remedy ITSM.

1 252 (100.00%) Remedy
2 218 (86.51%) ITSM
3 196 (77.78%) ITIL
4 148 (58.73%) BMC
5 107 (42.46%) Microsoft
6 96 (38.10%) Security Cleared
7 85 (33.73%) SQL Server
8 82 (32.54%) Problem Management
9 81 (32.14%) ITIL V3
9 81 (32.14%) Web Services
10 80 (31.75%) Service Management
11 77 (30.56%) SC Cleared
12 76 (30.16%) Windows
13 70 (27.78%) JavaScript
14 67 (26.59%) HTML
15 65 (25.79%) SLA
15 65 (25.79%) ServiceNow
16 63 (25.00%) Ajax
17 62 (24.60%) .NET
17 62 (24.60%) Agile Software Development
18 61 (24.21%) Active Directory
19 53 (21.03%) IIS
20 48 (19.05%) C#
20 48 (19.05%) Finance
21 47 (18.65%) CMDB
22 45 (17.86%) CSS
22 45 (17.86%) Customer Requirements
23 41 (16.27%) Team Foundation Server
24 40 (15.87%) Workflow
25 39 (15.48%) MVC

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 53 (21.03%) IIS
2 39 (15.48%) SharePoint
3 38 (15.08%) BizTalk Server
4 6 (2.38%) Exchange Server 2010
4 6 (2.38%) MS Exchange
4 6 (2.38%) SharePoint 2010
5 5 (1.98%) Blackberry Enterprise Server
6 4 (1.59%) Skype for Business
7 3 (1.19%) Exchange Server 2013
7 3 (1.19%) Tomcat
7 3 (1.19%) WebSphere
8 2 (0.79%) CMS
9 1 (0.40%) JBoss
9 1 (0.40%) Jetty
Applications
1 31 (12.30%) Microsoft Office
2 6 (2.38%) Microsoft Excel
3 3 (1.19%) Microsoft PowerPoint
4 2 (0.79%) Acrobat
5 1 (0.40%) Spreadsheet
Business Applications
1 4 (1.59%) SAP SRM
2 2 (0.79%) assyst
2 2 (0.79%) Dynamics AX
2 2 (0.79%) Dynamics CRM
Cloud Services
1 9 (3.57%) SaaS
2 7 (2.78%) Amazon AWS
3 4 (1.59%) Office 365
4 3 (1.19%) Cloud Computing
4 3 (1.19%) Microsoft Azure
5 2 (0.79%) Amazon CloudWatch
5 2 (0.79%) AWS CloudTrail
6 1 (0.40%) Virtual Private Cloud
Communications & Networking
1 15 (5.95%) Firewall
2 14 (5.56%) SNMP
2 14 (5.56%) VPN
3 13 (5.16%) TCP/IP
4 11 (4.37%) LAN
4 11 (4.37%) SSL
5 10 (3.97%) Skype
6 9 (3.57%) WAN
7 8 (3.17%) DHCP
7 8 (3.17%) SAN
8 7 (2.78%) DNS
9 6 (2.38%) FTP
9 6 (2.38%) HTTP
10 5 (1.98%) Wireless
11 4 (1.59%) VoIP
12 3 (1.19%) MPLS
12 3 (1.19%) Wi-Fi
13 2 (0.79%) Internet
13 2 (0.79%) IPsec
13 2 (0.79%) OSPF
Database & Business Intelligence
1 85 (33.73%) SQL Server
2 38 (15.08%) SQL Server 2014
3 3 (1.19%) PostgreSQL
4 2 (0.79%) BusinessObjects
4 2 (0.79%) Data Warehouse
4 2 (0.79%) DB2
4 2 (0.79%) MySQL
4 2 (0.79%) OLAP
4 2 (0.79%) OLTP
4 2 (0.79%) Oracle BI EE
4 2 (0.79%) Oracle OLAP
4 2 (0.79%) SAP HANA
5 1 (0.40%) Oracle Database
5 1 (0.40%) Oracle Database 11g
5 1 (0.40%) SQL Server Reporting Services
Development Applications
1 41 (16.27%) Team Foundation Server
2 19 (7.54%) JIRA
3 3 (1.19%) LoadRunner
4 2 (0.79%) Git (software)
4 2 (0.79%) Jenkins
4 2 (0.79%) Selenium
4 2 (0.79%) Subversion
4 2 (0.79%) TeamCity
5 1 (0.40%) Maven
General
1 48 (19.05%) Finance
2 32 (12.70%) Financial Institution
3 13 (5.16%) Telecoms
4 7 (2.78%) Retail
5 5 (1.98%) Banking
6 3 (1.19%) German Language
6 3 (1.19%) Legal
6 3 (1.19%) Publishing
7 2 (0.79%) French Language
7 2 (0.79%) Manufacturing
7 2 (0.79%) Marketing
8 1 (0.40%) Dutch Language
8 1 (0.40%) Polish Language
Job Titles
1 52 (20.63%) Developer
2 37 (14.68%) Analyst
3 31 (12.30%) .NET Developer
4 24 (9.52%) Applications Support
5 22 (8.73%) Consultant
5 22 (8.73%) Service Manager
6 21 (8.33%) ITSM Consultant
7 17 (6.75%) Support Engineer
7 17 (6.75%) Technical Consultant
8 15 (5.95%) Business Analyst
8 15 (5.95%) Technical Business Analyst
9 12 (4.76%) Implementation Consultant
9 12 (4.76%) IT Analyst
9 12 (4.76%) Service Analyst
9 12 (4.76%) Technical Implementation Consultant
10 10 (3.97%) .NET Applications Developer
10 10 (3.97%) 2nd Line Support
10 10 (3.97%) Applications Developer
10 10 (3.97%) Applications Engineer
10 10 (3.97%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 81 (32.14%) Web Services
2 67 (26.59%) HTML
3 63 (25.00%) Ajax
4 62 (24.60%) .NET
5 45 (17.86%) CSS
6 39 (15.48%) jQuery
7 38 (15.08%) ASP.NET Web API
7 38 (15.08%) Entity Framework
7 38 (15.08%) WCF
8 33 (13.10%) XML
9 26 (10.32%) SOAP
10 15 (5.95%) .NET Framework
10 15 (5.95%) REST
11 11 (4.37%) Middleware
12 8 (3.17%) LDAP
13 6 (2.38%) cXML
13 6 (2.38%) EDIFACT
13 6 (2.38%) JDBC
13 6 (2.38%) Software Packaging
13 6 (2.38%) XSLT
Miscellaneous
1 47 (18.65%) CMDB
2 32 (12.70%) Hedge funds
3 25 (9.92%) Analytical Skills
4 9 (3.57%) Data Centre
4 9 (3.57%) Management Information System
5 8 (3.17%) Computer Science
6 5 (1.98%) Virtual Team
7 3 (1.19%) Blackberry
7 3 (1.19%) Client/Server
7 3 (1.19%) User Experience
8 2 (0.79%) Clustering
8 2 (0.79%) Driving Licence
8 2 (0.79%) Enterprise Software
8 2 (0.79%) N-Tier
8 2 (0.79%) Replication
8 2 (0.79%) Security Operations Centre
8 2 (0.79%) SWIFT
8 2 (0.79%) Web 2.0
9 1 (0.40%) PDA
9 1 (0.40%) Video Conferencing
Operating Systems
1 76 (30.16%) Windows
2 36 (14.29%) Windows Server
3 31 (12.30%) Unix
4 22 (8.73%) Windows Server 2008
4 22 (8.73%) Windows Server 2012
5 13 (5.16%) Linux
6 6 (2.38%) Solaris
6 6 (2.38%) Windows 7
7 4 (1.59%) Windows 10
8 3 (1.19%) Red Hat Enterprise Linux
9 2 (0.79%) AIX
9 2 (0.79%) Windows 2000
9 2 (0.79%) Windows 8
9 2 (0.79%) Windows Server 2003
Processes & Methodologies
1 218 (86.51%) ITSM
2 196 (77.78%) ITIL
3 82 (32.54%) Problem Management
4 81 (32.14%) ITIL V3
5 80 (31.75%) Service Management
6 62 (24.60%) Agile Software Development
7 45 (17.86%) Customer Requirements
8 40 (15.87%) Workflow
9 39 (15.48%) MVC
10 38 (15.08%) SOA
11 36 (14.29%) Service Design
12 35 (13.89%) Incident Management
13 34 (13.49%) Change Management
14 30 (11.90%) Service Delivery
15 27 (10.71%) AOP
15 27 (10.71%) Configuration Management
16 26 (10.32%) Document Management
17 21 (8.33%) Project Management
17 21 (8.33%) Supplier Management
18 20 (7.94%) Scrum
Programming Languages
1 70 (27.78%) JavaScript
2 48 (19.05%) C#
3 30 (11.90%) SQL
4 21 (8.33%) Shell Script
5 15 (5.95%) Java
6 14 (5.56%) PowerShell
7 12 (4.76%) VB
7 12 (4.76%) VBScript
8 7 (2.78%) PL/SQL
9 6 (2.38%) T-SQL
9 6 (2.38%) XPath
9 6 (2.38%) XQuery
10 4 (1.59%) Python
11 2 (0.79%) Groovy
11 2 (0.79%) Perl
12 1 (0.40%) C
12 1 (0.40%) C++
12 1 (0.40%) R
12 1 (0.40%) VBA
Qualifications
1 96 (38.10%) Security Cleared
2 77 (30.56%) SC Cleared
3 16 (6.35%) ITIL Foundation Certificate
3 16 (6.35%) MCP
4 15 (5.95%) Cisco Certification
5 14 (5.56%) CCNA
5 14 (5.56%) Degree
6 9 (3.57%) ITIL Certification
7 8 (3.17%) Microsoft Certification
8 6 (2.38%) MCSA
9 5 (1.98%) Computer Science Degree
10 4 (1.59%) MCSE
11 3 (1.19%) CCNP
11 3 (1.19%) DV Cleared
11 3 (1.19%) ISEB
12 2 (0.79%) Master's Degree
12 2 (0.79%) MCDST
12 2 (0.79%) RHCE
13 1 (0.40%) CCIE
13 1 (0.40%) CCIE Service Provider
Quality Assurance & Compliance
1 65 (25.79%) SLA
2 6 (2.38%) RosettaNet
3 4 (1.59%) COBIT
3 4 (1.59%) PCI DSS
3 4 (1.59%) QA
3 4 (1.59%) Sarbanes-Oxley
4 1 (0.40%) ISO/IEC 20000
System Software
1 61 (24.21%) Active Directory
2 26 (10.32%) VMware Infrastructure
3 5 (1.98%) Hyper-V
4 4 (1.59%) XenApp
5 3 (1.19%) Virtual Servers
5 3 (1.19%) VMware Server
5 3 (1.19%) vSphere
6 2 (0.79%) Docker
6 2 (0.79%) Firmware
6 2 (0.79%) Forefront TMG
6 2 (0.79%) Veritas Cluster Server
6 2 (0.79%) Virtual Desktop
6 2 (0.79%) VMware ESXi
Systems Management
1 19 (7.54%) BMC PATROL
2 17 (6.75%) SCOrch
3 14 (5.56%) SCCM
4 4 (1.59%) Netcool
4 4 (1.59%) RSA enVision
4 4 (1.59%) Tivoli
5 3 (1.19%) BMC Performance Manager
5 3 (1.19%) HP Quality Center
5 3 (1.19%) ServiceCenter
6 2 (0.79%) AirWatch
6 2 (0.79%) Aspera SmartTrack
6 2 (0.79%) BladeLogic
6 2 (0.79%) Cisco CUCM
6 2 (0.79%) Cisco UCCE
6 2 (0.79%) HP SiteScope
6 2 (0.79%) Nagios
6 2 (0.79%) OpenView
6 2 (0.79%) Systems Management Server (SMS)
6 2 (0.79%) vCenter Server
6 2 (0.79%) WSUS
Vendors
1 252 (100.00%) Remedy
2 148 (58.73%) BMC
3 107 (42.46%) Microsoft
4 65 (25.79%) ServiceNow
5 38 (15.08%) Sitecore
6 34 (13.49%) Ivanti
7 30 (11.90%) VMware
8 24 (9.52%) HP
9 19 (7.54%) Splunk
10 17 (6.75%) Nimsoft
11 14 (5.56%) AppDynamics
12 13 (5.16%) Oracle
13 12 (4.76%) Cisco
13 12 (4.76%) SAP
14 9 (3.57%) EMC
14 9 (3.57%) IBM
15 7 (2.78%) Citrix
15 7 (2.78%) SolarWinds
16 6 (2.38%) Snow
17 5 (1.98%) Forcepoint