Period
to 21 August 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 21 August 2017 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
21 Aug 2017
Same period 2016 Same period 2015
Rank 960 931 1023
Rank change year-on-year -29 +92 +27
Permanent jobs citing Remedy ITSM 227 330 278
As % of all permanent IT jobs advertised in the UK 0.13% 0.17% 0.13%
As % of the Business Applications category 1.76% 2.38% 1.75%
Number of salaries quoted 144 232 168
UK median annual salary £50,000 £40,000 £43,000
Median salary % change year-on-year +25.00% -6.98% -4.44%
10th Percentile £28,500 £21,250 £22,375
90th Percentile £75,700 £56,675 £65,000
UK excluding London median annual salary £50,000 £40,000 £35,000
% change year-on-year +25.00% +14.29% -12.50%

Remedy ITSM is in the business application skills category. The next table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

Business Application Skills
UK
Permanent job vacancies with a requirement for business application skills 12906 13876 15844
As % of all permanent IT job vacancies advertised in the UK 7.33% 7.04% 7.26%
Number of salaries quoted 9339 10656 12443
UK median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +5.00%
10th Percentile £31,250 £31,250 £30,750
90th Percentile £80,000 £80,000 £80,000
UK excluding London median annual salary £45,000 £45,000 £45,000

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 21 August 2017.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 21 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 212 £50,000 +25.00% 13
London +112 126 £47,500 +5.56% 5
UK excluding London -88 91 £50,000 +25.00% 8
East of England -38 23 £50,000 +17.65% 3
Midlands +15 19 £54,000 +8.00% 2
South East +6 17 £60,000 +84.62% 3
North of England -16 15 £37,624 -5.94%
East Midlands +34 14 £54,000 +54.29%
South West +3 12 £50,000 +122.22%
North West -24 10 £41,374 +3.43%
Yorkshire +17 5 £35,469 -
Scotland +6 5 - -
West Midlands -8 5 £52,500 +5.00% 2

For the 6 months to 21 August 2017, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Remedy ITSM.

1 227 (100.00%) Remedy
2 191 (84.14%) ITSM
3 173 (76.21%) ITIL
4 117 (51.54%) BMC
5 103 (45.37%) Service Management
6 63 (27.75%) Windows
7 60 (26.43%) ServiceNow
8 50 (22.03%) Security Cleared
9 43 (18.94%) Microsoft
10 41 (18.06%) SQL Server
10 41 (18.06%) SC Cleared
11 36 (15.86%) Active Directory
12 35 (15.42%) SLA
13 34 (14.98%) Web Services
13 34 (14.98%) Problem Management
14 33 (14.54%) ITIL V3
14 33 (14.54%) Service Delivery
14 33 (14.54%) Change Management
15 31 (13.66%) HP
15 31 (13.66%) Incident Management
16 29 (12.78%) Analytical Skills
16 29 (12.78%) Workflow
16 29 (12.78%) Agile Software Development
17 28 (12.33%) SQL
17 28 (12.33%) Presales
18 27 (11.89%) CMDB
18 27 (11.89%) ITIL Certification
19 26 (11.45%) Remedy AR System
20 24 (10.57%) VMware
20 24 (10.57%) Finance

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (10.57%) SharePoint
2 12 (5.29%) IIS
3 11 (4.85%) SharePoint 2010
4 8 (3.52%) BizTalk Server
5 7 (3.08%) MS Exchange
6 6 (2.64%) IBM Notes
7 4 (1.76%) Blackberry Enterprise Server
7 4 (1.76%) Exchange Server 2010
7 4 (1.76%) Oracle SOA Suite
8 3 (1.32%) Skype for Business
8 3 (1.32%) WebSphere
Applications
1 11 (4.85%) Microsoft Office
2 3 (1.32%) Microsoft Excel
3 1 (0.44%) InfoPath
3 1 (0.44%) MS Visio
Business Applications
1 26 (11.45%) Remedy AR System
2 4 (1.76%) assyst
3 3 (1.32%) Dynamics AX
3 3 (1.32%) Dynamics CRM
Cloud Services
1 8 (3.52%) SaaS
2 7 (3.08%) PaaS
3 4 (1.76%) Amazon AWS
3 4 (1.76%) Cloud Computing
3 4 (1.76%) IaaS
3 4 (1.76%) iTunes
4 3 (1.32%) Office 365
5 1 (0.44%) Oracle Service Cloud
5 1 (0.44%) Virtual Private Cloud
Communications & Networking
1 10 (4.41%) SAN
2 9 (3.96%) VPN
3 7 (3.08%) DNS
3 7 (3.08%) HTTP
3 7 (3.08%) VoIP
4 6 (2.64%) FTP
4 6 (2.64%) Internet
5 5 (2.20%) DHCP
5 5 (2.20%) LAN
5 5 (2.20%) LDAP
5 5 (2.20%) WebEx
5 5 (2.20%) Wireless
6 4 (1.76%) Firewall
6 4 (1.76%) SSL
6 4 (1.76%) TCP/IP
6 4 (1.76%) WAN
7 3 (1.32%) IPsec
7 3 (1.32%) NAS
8 2 (0.88%) Cisco IPT
8 2 (0.88%) Network Security
Database & Business Intelligence
1 41 (18.06%) SQL Server
2 8 (3.52%) SQL Server 2014
3 7 (3.08%) BusinessObjects
3 7 (3.08%) DB2
3 7 (3.08%) Oracle Database
4 6 (2.64%) MySQL
4 6 (2.64%) Oracle Database 11g
5 5 (2.20%) Big Data
6 1 (0.44%) PostgreSQL
6 1 (0.44%) SAP HANA
6 1 (0.44%) SQL Server 2008
6 1 (0.44%) SQLPlus
Development Applications
1 9 (3.96%) Team Foundation Server
2 6 (2.64%) JIRA
3 4 (1.76%) Selenium
4 1 (0.44%) Visual Studio
General
1 24 (10.57%) Finance
2 17 (7.49%) Telecoms
3 7 (3.08%) Marketing
4 4 (1.76%) Banking
4 4 (1.76%) Law
4 4 (1.76%) Manufacturing
4 4 (1.76%) Retail
5 3 (1.32%) Financial Institution
6 2 (0.88%) German Language
6 2 (0.88%) Pharmaceutical
7 1 (0.44%) Front Office
7 1 (0.44%) Legal
Job Titles
1 36 (15.86%) Consultant
2 28 (12.33%) Service Manager
3 27 (11.89%) Developer
4 25 (11.01%) Administrator
4 25 (11.01%) Analyst
5 22 (9.69%) Desktop Support
6 21 (9.25%) Remedy Administrator
7 19 (8.37%) ITSM Consultant
8 18 (7.93%) 2nd Line Engineer
8 18 (7.93%) Remedy Consultant
8 18 (7.93%) Support Engineer
9 15 (6.61%) Architect
10 12 (5.29%) Applications Support
10 12 (5.29%) Service Management Consultant
10 12 (5.29%) SharePoint Developer
11 11 (4.85%) Deskside Engineer
11 11 (4.85%) Senior Consultant
12 10 (4.41%) Management Consultant
12 10 (4.41%) Service Desk Manager
13 9 (3.96%) 2nd Line Support
Libraries, Frameworks & Software Standards
1 34 (14.98%) Web Services
2 24 (10.57%) .NET
3 15 (6.61%) HTML
4 14 (6.17%) Ajax
5 13 (5.73%) SOAP
6 12 (5.29%) XML
7 10 (4.41%) ASP.NET
7 10 (4.41%) CSS
8 9 (3.96%) jQuery
9 8 (3.52%) ASP.NET Web API
9 8 (3.52%) Entity Framework
9 8 (3.52%) WCF
10 7 (3.08%) SAP PI
10 7 (3.08%) XSLT
11 6 (2.64%) cXML
11 6 (2.64%) EDIFACT
11 6 (2.64%) IDoc
11 6 (2.64%) JDBC
11 6 (2.64%) JSON
11 6 (2.64%) Middleware
Miscellaneous
1 29 (12.78%) Analytical Skills
2 27 (11.89%) CMDB
3 14 (6.17%) Management Information System
4 13 (5.73%) Data Centre
5 7 (3.08%) Computer Science
6 6 (2.64%) Clustering
6 6 (2.64%) Replication
7 4 (1.76%) Blackberry
7 4 (1.76%) Blog
7 4 (1.76%) Hybrid Cloud
7 4 (1.76%) User Experience
7 4 (1.76%) Web 2.0
8 3 (1.32%) Hedge funds
8 3 (1.32%) SWIFT
9 2 (0.88%) Algorithms
9 2 (0.88%) Enterprise Software
9 2 (0.88%) Life Science
9 2 (0.88%) PKI
9 2 (0.88%) Security Operations Centre
9 2 (0.88%) Smart Meter
Operating Systems
1 63 (27.75%) Windows
2 24 (10.57%) Unix
3 15 (6.61%) Windows 7
3 15 (6.61%) Windows Server
4 12 (5.29%) Linux
5 9 (3.96%) Windows Server 2008
6 8 (3.52%) Windows Server 2012
7 5 (2.20%) Mac OS X
7 5 (2.20%) Red Hat Enterprise Linux
8 4 (1.76%) AIX
8 4 (1.76%) HPUX
8 4 (1.76%) Windows 8
9 2 (0.88%) Solaris
9 2 (0.88%) Windows 10
10 1 (0.44%) Windows Vista
Processes & Methodologies
1 191 (84.14%) ITSM
2 173 (76.21%) ITIL
3 103 (45.37%) Service Management
4 34 (14.98%) Problem Management
5 33 (14.54%) Change Management
5 33 (14.54%) ITIL V3
5 33 (14.54%) Service Delivery
6 31 (13.66%) Incident Management
7 29 (12.78%) Agile Software Development
7 29 (12.78%) Workflow
8 28 (12.33%) Presales
9 22 (9.69%) Stakeholder Management
10 18 (7.93%) Customer Requirements
11 16 (7.05%) People Management
11 16 (7.05%) Service Design
12 15 (6.61%) Asset Management
13 13 (5.73%) Information Security
13 13 (5.73%) Line Management
13 13 (5.73%) Scrum
14 12 (5.29%) Analytics
Programming Languages
1 28 (12.33%) SQL
2 24 (10.57%) JavaScript
3 19 (8.37%) C#
4 11 (4.85%) Java
5 7 (3.08%) PL/SQL
5 7 (3.08%) Shell Script
5 7 (3.08%) XPath
6 6 (2.64%) T-SQL
6 6 (2.64%) XQuery
7 5 (2.20%) Perl
8 4 (1.76%) VB
8 4 (1.76%) VBScript
9 2 (0.88%) C
9 2 (0.88%) PowerShell
10 1 (0.44%) Groovy
10 1 (0.44%) Python
10 1 (0.44%) VBA
Qualifications
1 50 (22.03%) Security Cleared
2 41 (18.06%) SC Cleared
3 27 (11.89%) ITIL Certification
4 16 (7.05%) Degree
5 6 (2.64%) CCNA
5 6 (2.64%) Cisco Certification
6 5 (2.20%) DV Cleared
6 5 (2.20%) MCP
6 5 (2.20%) Microsoft Certification
6 5 (2.20%) PRINCE2 Certification
7 4 (1.76%) A+ Certification
7 4 (1.76%) Dell Certification
7 4 (1.76%) ITIL Foundation Certificate
7 4 (1.76%) MCSE
8 3 (1.32%) Computer Science Degree
8 3 (1.32%) MCSA
8 3 (1.32%) RHCE
9 2 (0.88%) CCNP
10 1 (0.44%) ISEB
10 1 (0.44%) PMI Certification
Quality Assurance & Compliance
1 35 (15.42%) SLA
2 12 (5.29%) ISO/IEC 20000
3 7 (3.08%) ISO/IEC 27001
4 6 (2.64%) RosettaNet
5 4 (1.76%) QA
6 2 (0.88%) COBIT
6 2 (0.88%) FIPS 140-2
6 2 (0.88%) ISO 22301
7 1 (0.44%) Data Quality
7 1 (0.44%) PMBOK
System Software
1 36 (15.86%) Active Directory
2 21 (9.25%) VMware Infrastructure
3 5 (2.20%) Virtual Desktop
4 4 (1.76%) XenApp
5 3 (1.32%) Docker
5 3 (1.32%) Veritas Cluster Server
5 3 (1.32%) VMware ESXi
5 3 (1.32%) vSphere
Systems Management
1 18 (7.93%) SCCM
2 7 (3.08%) Tivoli
3 6 (2.64%) IBM BigFix
4 4 (1.76%) BMC PATROL
4 4 (1.76%) Unicenter
4 4 (1.76%) WSUS
5 3 (1.32%) Nagios
5 3 (1.32%) Norton AntiVirus
5 3 (1.32%) ServiceCenter
6 2 (0.88%) SCOM
6 2 (0.88%) SCOrch
7 1 (0.44%) Ansible
7 1 (0.44%) HP Operations Orchestration
7 1 (0.44%) Netcool
7 1 (0.44%) Opscode Chef
7 1 (0.44%) Puppet
7 1 (0.44%) Systems Management Server (SMS)
7 1 (0.44%) TADDM
7 1 (0.44%) Tivoli Storage Manager
7 1 (0.44%) WMI
Vendors
1 227 (100.00%) Remedy
2 117 (51.54%) BMC
3 60 (26.43%) ServiceNow
4 43 (18.94%) Microsoft
5 31 (13.66%) HP
6 24 (10.57%) VMware
7 19 (8.37%) SAP
8 18 (7.93%) Oracle
9 9 (3.96%) IBM
10 8 (3.52%) Apple
10 8 (3.52%) Sitecore
11 7 (3.08%) Cisco
11 7 (3.08%) Citrix
11 7 (3.08%) Red Hat
12 6 (2.64%) LANDesk
12 6 (2.64%) Lotus
12 6 (2.64%) Snow
12 6 (2.64%) Splunk
12 6 (2.64%) Symantec
13 5 (2.20%) HEAT Software