Period
to 23 April 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 23 April 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
23 Apr 2018
Same period 2017 Same period 2016
Rank 949 1023 929
Rank change year-on-year +74 -94 +98
Permanent jobs citing Remedy ITSM 244 156 362
As % of all permanent IT jobs advertised in the UK 0.14% 0.091% 0.18%
As % of the Business Applications category 1.80% 1.32% 2.58%
Number of salaries quoted 106 107 228
UK median annual salary £47,500 £47,500 £45,000
Median salary % change year-on-year - +5.56% -10.00%
10th Percentile £25,500 £27,300 £16,500
90th Percentile £75,000 £70,000 £64,000
UK excluding London median annual salary £40,000 £43,000 £45,000
% change year-on-year -6.98% -4.44% +20.00%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 13,588 11,821 14,057
As % of all permanent IT jobs advertised in the UK 7.67% 6.90% 6.92%
Number of salaries quoted 10,012 8,940 10,865
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -4.76%
10th Percentile £31,250 £30,742 £31,250
90th Percentile £82,500 £77,500 £78,750
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 23 April 2018.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 14 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 23 April 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +40 218 £48,500 +2.11% 10
UK excluding London +14 124 £40,000 -6.98% 7
London +22 104 £54,500 +14.74% 3
Midlands +43 54 £43,000 -31.20% 4
South East +4 38 £50,000 -20.00% 3
East Midlands +36 34 - - 2
West Midlands +20 20 £43,000 -31.20% 2
North of England -31 14 £26,000 -58.40%
Scotland -22 8 £34,000 -15.00%
Yorkshire +13 7 - -
North West -24 7 £26,000 -58.40%
East of England -25 6 £43,750 +2.34%
Wales +10 3 £42,500 -
South West -19 1 £25,000 -47.37%

For the 6 months to 23 April 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 244 (100.00%) Remedy
2 201 (82.38%) ITSM
3 160 (65.57%) ITIL
4 135 (55.33%) BMC
5 94 (38.52%) Service Management
6 87 (35.66%) Windows
7 86 (35.25%) Microsoft
8 81 (33.20%) ServiceNow
9 67 (27.46%) Security Cleared
10 63 (25.82%) SQL Server
11 61 (25.00%) Active Directory
12 59 (24.18%) Problem Management
13 56 (22.95%) SC Cleared
14 52 (21.31%) ITIL V3
15 51 (20.90%) SLA
16 46 (18.85%) CMDB
17 42 (17.21%) Finance
18 41 (16.80%) SQL
18 41 (16.80%) Customer Requirements
19 40 (16.39%) HTML
19 40 (16.39%) JavaScript
19 40 (16.39%) Web Services
20 39 (15.98%) HP
21 37 (15.16%) Microsoft Office
22 36 (14.75%) .NET
23 35 (14.34%) Unix
23 35 (14.34%) Linux
24 34 (13.93%) Agile Software Development
25 33 (13.52%) VMware
25 33 (13.52%) Service Delivery

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 33 (13.52%) IIS
1 33 (13.52%) SharePoint
2 20 (8.20%) BizTalk Server
3 13 (5.33%) Exchange Server 2010
3 13 (5.33%) MS Exchange
3 13 (5.33%) Skype for Business
4 12 (4.92%) Exchange Server 2013
5 6 (2.46%) Tomcat
6 5 (2.05%) WebLogic
7 4 (1.64%) CMS
7 4 (1.64%) WebSphere
8 3 (1.23%) Adobe Experience Manager
8 3 (1.23%) Apache
8 3 (1.23%) Blackberry Enterprise Server
8 3 (1.23%) OpenStack
8 3 (1.23%) WebSphere Application Server
9 1 (0.41%) JBoss
9 1 (0.41%) Jetty
Applications
1 37 (15.16%) Microsoft Office
2 10 (4.10%) Microsoft Excel
3 7 (2.87%) Microsoft PowerPoint
4 2 (0.82%) Acrobat
5 1 (0.41%) MS Visio
5 1 (0.41%) Spreadsheet
Business Applications
1 3 (1.23%) Magento
1 3 (1.23%) SAP Hybris
Cloud Services
1 26 (10.66%) Amazon AWS
2 20 (8.20%) Microsoft Azure
3 6 (2.46%) Amazon CloudWatch
3 6 (2.46%) AWS CloudTrail
3 6 (2.46%) SaaS
4 4 (1.64%) Office 365
5 3 (1.23%) Amazon EC2
5 3 (1.23%) Amazon S3
5 3 (1.23%) Cloud Computing
5 3 (1.23%) Route 53
6 1 (0.41%) Virtual Private Cloud
Communications & Networking
1 26 (10.66%) VPN
2 23 (9.43%) LAN
2 23 (9.43%) TCP/IP
3 21 (8.61%) DHCP
3 21 (8.61%) DNS
3 21 (8.61%) Skype
3 21 (8.61%) WAN
4 18 (7.38%) Firewall
5 12 (4.92%) SAN
6 11 (4.51%) SNMP
7 9 (3.69%) Internet
8 8 (3.28%) Remote Desktop
8 8 (3.28%) VoIP
9 7 (2.87%) Wireless
10 6 (2.46%) ICMP
10 6 (2.46%) OSPF
11 3 (1.23%) MPLS
11 3 (1.23%) SSL
11 3 (1.23%) Wi-Fi
12 2 (0.82%) IPsec
Database & Business Intelligence
1 63 (25.82%) SQL Server
2 20 (8.20%) SQL Server 2014
3 12 (4.92%) MySQL
4 6 (2.46%) Data Warehouse
4 6 (2.46%) Oracle Database
5 5 (2.05%) Azure SQL Database
5 5 (2.05%) SQL Server Reporting Services
6 4 (1.64%) SQL Server Integration Services
7 3 (1.23%) Amazon RDS
7 3 (1.23%) Apache Cassandra
7 3 (1.23%) MongoDB
7 3 (1.23%) Oracle Database 10g
7 3 (1.23%) Oracle Database 11g
7 3 (1.23%) Oracle Database 12c
7 3 (1.23%) Oracle9i Database
7 3 (1.23%) SQL Server 2008
7 3 (1.23%) SQL Server 2016
8 2 (0.82%) OLAP
8 2 (0.82%) OLTP
8 2 (0.82%) Oracle OLAP
Development Applications
1 26 (10.66%) Team Foundation Server
2 7 (2.87%) JIRA
3 6 (2.46%) Git (software)
3 6 (2.46%) Jenkins
3 6 (2.46%) LoadRunner
3 6 (2.46%) Subversion
3 6 (2.46%) TeamCity
4 1 (0.41%) Maven
General
1 42 (17.21%) Finance
2 15 (6.15%) Financial Institution
3 14 (5.74%) Retail
4 12 (4.92%) Telecoms
5 8 (3.28%) Marketing
6 3 (1.23%) German Language
6 3 (1.23%) Publishing
7 2 (0.82%) Banking
7 2 (0.82%) French Language
8 1 (0.41%) Dutch Language
8 1 (0.41%) Games
8 1 (0.41%) Law
8 1 (0.41%) Polish Language
Job Titles
1 42 (17.21%) Analyst
2 28 (11.48%) Developer
3 24 (9.84%) Applications Support
4 21 (8.61%) .NET Developer
5 19 (7.79%) Support Engineer
6 17 (6.97%) IT Analyst
7 16 (6.56%) 2nd Line Support
7 16 (6.56%) Consultant
8 15 (6.15%) 2nd Line Engineer
8 15 (6.15%) Senior Analyst
9 13 (5.33%) Service Analyst
9 13 (5.33%) Service Manager
9 13 (5.33%) Support Analyst
10 12 (4.92%) 2nd Line Support Engineer
10 12 (4.92%) Infrastructure Engineer
11 11 (4.51%) Applications Support Analyst
12 10 (4.10%) Applications Support Engineer
12 10 (4.10%) Senior Infrastructure Engineer
12 10 (4.10%) Senior Support Analyst
12 10 (4.10%) Service Desk Analyst
Libraries, Frameworks & Software Standards
1 40 (16.39%) HTML
1 40 (16.39%) Web Services
2 36 (14.75%) .NET
3 30 (12.30%) Ajax
4 29 (11.89%) CSS
5 26 (10.66%) jQuery
6 20 (8.20%) ASP.NET Web API
6 20 (8.20%) Entity Framework
6 20 (8.20%) WCF
7 19 (7.79%) REST
8 14 (5.74%) XML
9 13 (5.33%) .NET Framework
10 11 (4.51%) SOAP
11 8 (3.28%) Software Packaging
12 6 (2.46%) AngularJS
12 6 (2.46%) HTML5
12 6 (2.46%) Spring
13 5 (2.05%) Ember.js
13 5 (2.05%) Node.js
13 5 (2.05%) Spring Boot
Miscellaneous
1 46 (18.85%) CMDB
2 26 (10.66%) Analytical Skills
3 22 (9.02%) Data Centre
4 19 (7.79%) Management Information System
5 15 (6.15%) Hedge funds
6 11 (4.51%) Client/Server
7 6 (2.46%) Computer Science
7 6 (2.46%) Driving Licence
8 5 (2.05%) Self-Motivation
9 3 (1.23%) Blackberry
9 3 (1.23%) Hybrid Cloud
10 2 (0.82%) N-Tier
10 2 (0.82%) Security Operations Centre
10 2 (0.82%) User Experience
11 1 (0.41%) Enterprise Software
11 1 (0.41%) Greenfield Project
11 1 (0.41%) PDA
11 1 (0.41%) Video Conferencing
11 1 (0.41%) Virtual Team
Operating Systems
1 87 (35.66%) Windows
2 35 (14.34%) Linux
2 35 (14.34%) Unix
3 23 (9.43%) Windows Server
4 22 (9.02%) Windows Server 2008
4 22 (9.02%) Windows Server 2012
5 12 (4.92%) Windows 10
6 11 (4.51%) Windows 7
7 7 (2.87%) Solaris
7 7 (2.87%) Windows 2000
8 3 (1.23%) CentOS
9 2 (0.82%) Windows 8
10 1 (0.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 201 (82.38%) ITSM
2 160 (65.57%) ITIL
3 94 (38.52%) Service Management
4 59 (24.18%) Problem Management
5 52 (21.31%) ITIL V3
6 41 (16.80%) Customer Requirements
7 34 (13.93%) Agile Software Development
8 33 (13.52%) Change Management
8 33 (13.52%) Service Delivery
9 29 (11.89%) Workflow
10 23 (9.43%) Stakeholder Management
11 22 (9.02%) Configuration Management
12 21 (8.61%) Data Modelling
12 21 (8.61%) MVC
12 21 (8.61%) Problem-Solving
12 21 (8.61%) Project Management
13 20 (8.20%) Incident Management
13 20 (8.20%) SOA
13 20 (8.20%) Supplier Management
14 19 (7.79%) Service Design
Programming Languages
1 41 (16.80%) SQL
2 40 (16.39%) JavaScript
3 25 (10.25%) C#
4 17 (6.97%) Java
4 17 (6.97%) Shell Script
5 15 (6.15%) PowerShell
6 10 (4.10%) PL/SQL
7 6 (2.46%) Java 8
7 6 (2.46%) VBScript
8 5 (2.05%) Perl
9 4 (1.64%) Groovy
9 4 (1.64%) T-SQL
9 4 (1.64%) VB
10 3 (1.23%) Bash Shell
10 3 (1.23%) C
11 2 (0.82%) PHP
11 2 (0.82%) Python
11 2 (0.82%) Ruby
12 1 (0.41%) XPath
12 1 (0.41%) XQuery
Qualifications
1 67 (27.46%) Security Cleared
2 56 (22.95%) SC Cleared
3 22 (9.02%) Degree
4 21 (8.61%) ITIL Certification
5 16 (6.56%) Computer Science Degree
6 11 (4.51%) ITIL Foundation Certificate
7 6 (2.46%) Master's Degree
7 6 (2.46%) MCP
8 5 (2.05%) Cisco Certification
8 5 (2.05%) Microsoft Certification
9 4 (1.64%) CCNA
10 3 (1.23%) MCSA
11 2 (0.82%) MCDST
12 1 (0.41%) CCIE
12 1 (0.41%) CCIE Service Provider
12 1 (0.41%) CCNP
12 1 (0.41%) DV Cleared
12 1 (0.41%) ISEB
Quality Assurance & Compliance
1 51 (20.90%) SLA
2 7 (2.87%) COBIT
3 5 (2.05%) PCI DSS
3 5 (2.05%) Sarbanes-Oxley
4 4 (1.64%) PMO
5 2 (0.82%) Actionable Recommendations
5 2 (0.82%) QA
6 1 (0.41%) Data Quality
6 1 (0.41%) RosettaNet
System Software
1 61 (25.00%) Active Directory
2 28 (11.48%) VMware Infrastructure
3 12 (4.92%) VMware Server
4 4 (1.64%) Hyper-V
5 3 (1.23%) vCloud
5 3 (1.23%) Virtual Servers
6 2 (0.82%) XenApp
7 1 (0.41%) vSphere
Systems Management
1 17 (6.97%) SCCM
2 16 (6.56%) OpenView
3 15 (6.15%) BMC PATROL
4 12 (4.92%) Single Sign-On
5 10 (4.10%) Nagios
5 10 (4.10%) Tivoli
6 8 (3.28%) SCOrch
7 7 (2.87%) AirWatch
7 7 (2.87%) Aspera SmartTrack
8 6 (2.46%) BMC Performance Manager
8 6 (2.46%) HP Quality Center
8 6 (2.46%) HP SiteScope
9 5 (2.05%) CA Wily
9 5 (2.05%) RSA enVision
9 5 (2.05%) ServiceCenter
10 4 (1.64%) EMC NetWorker
10 4 (1.64%) Netcool
11 3 (1.23%) BladeLogic
11 3 (1.23%) NetBackup
11 3 (1.23%) Oracle RMAN
Vendors
1 244 (100.00%) Remedy
2 135 (55.33%) BMC
3 86 (35.25%) Microsoft
4 81 (33.20%) ServiceNow
5 39 (15.98%) HP
6 33 (13.52%) Oracle
6 33 (13.52%) VMware
7 28 (11.48%) Ivanti
8 21 (8.61%) Splunk
9 20 (8.20%) Sitecore
10 19 (7.79%) EMC
11 16 (6.56%) AppDynamics
11 16 (6.56%) SolarWinds
12 15 (6.15%) CA
12 15 (6.15%) IBM
12 15 (6.15%) Nimsoft
12 15 (6.15%) SAP
13 13 (5.33%) Dell
14 12 (4.92%) Cognizant
14 12 (4.92%) Forcepoint