Period
to 16 July 2018

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 16 July 2018 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
16 Jul 2018
Same period 2017 Same period 2016
Rank 939 990 899
Rank change year-on-year +51 -91 +158
Permanent jobs citing Remedy ITSM 245 204 393
As % of all permanent IT jobs advertised in the UK 0.14% 0.11% 0.19%
As % of the Business Applications category 2.03% 1.58% 2.72%
Number of salaries quoted 132 133 258
UK median annual salary £45,000 £50,000 £45,000
Median salary % change year-on-year -10.00% +11.11% +0.56%
10th Percentile £25,000 £28,500 £16,500
90th Percentile £62,500 £76,200 £62,500
UK excluding London median annual salary £42,500 £45,000 £42,250
% change year-on-year -5.56% +6.51% +9.74%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 12,094 12,933 14,473
As % of all permanent IT jobs advertised in the UK 6.87% 7.28% 7.12%
Number of salaries quoted 8,966 9,608 11,143
UK median annual salary £52,500 £50,000 £50,000
Median salary % change year-on-year +5.00% - -4.76%
10th Percentile £31,250 £31,000 £30,500
90th Percentile £85,000 £80,000 £80,000
UK excluding London median annual salary £47,500 £45,000 £45,000
% change year-on-year +5.56% - -

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 16 July 2018.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 16 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +39 216 £46,750 -6.50% 25
UK excluding London +63 133 £42,500 -5.56% 18
London -21 86 £49,000 -8.84% 7
Midlands +62 63 £44,000 -14.15% 4
South East +9 38 £50,000 +11.11% 9
West Midlands +50 33 £48,500 -5.37% 4
East Midlands +23 30 £30,000 -
North of England +29 16 £26,000 -30.89% 3
Yorkshire +27 10 £23,500 -33.74%
East of England -9 8 £47,500 +10.47% 2
North West +4 6 £26,000 -37.16% 3
Scotland -26 5 £34,000 -
Wales - 3 £42,500 -

For the 6 months to 16 July 2018, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 245 (100.00%) Remedy
2 198 (80.82%) ITSM
3 144 (58.78%) BMC
4 132 (53.88%) ITIL
5 107 (43.67%) Service Management
6 97 (39.59%) Windows
7 64 (26.12%) ServiceNow
8 63 (25.71%) Active Directory
9 59 (24.08%) Microsoft
10 55 (22.45%) SQL
11 49 (20.00%) Unix
12 44 (17.96%) Oracle
12 44 (17.96%) SQL Server
12 44 (17.96%) CMDB
13 42 (17.14%) ITIL V3
14 41 (16.73%) Linux
15 39 (15.92%) Problem-Solving
16 38 (15.51%) Change Management
17 37 (15.10%) Microsoft Office
17 37 (15.10%) SLA
17 37 (15.10%) Problem Management
18 36 (14.69%) Customer Requirements
19 35 (14.29%) Security Cleared
20 32 (13.06%) Service Delivery
20 32 (13.06%) VMware
20 32 (13.06%) Degree
21 30 (12.24%) SC Cleared
21 30 (12.24%) Finance
21 30 (12.24%) SharePoint
22 28 (11.43%) HP

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 30 (12.24%) SharePoint
2 17 (6.94%) MS Exchange
3 14 (5.71%) Skype for Business
4 13 (5.31%) Exchange Server 2010
5 9 (3.67%) Exchange Server 2013
5 9 (3.67%) IIS
6 5 (2.04%) WebLogic
7 4 (1.63%) Apache
7 4 (1.63%) Tomcat
7 4 (1.63%) WebSphere
7 4 (1.63%) WebSphere Application Server
8 3 (1.22%) Adobe Experience Manager
8 3 (1.22%) BizTalk Server
8 3 (1.22%) CMS
8 3 (1.22%) OpenStack
9 1 (0.41%) Confluence
9 1 (0.41%) JBoss
Applications
1 37 (15.10%) Microsoft Office
2 20 (8.16%) Microsoft Excel
3 9 (3.67%) MS Visio
4 8 (3.27%) Microsoft PowerPoint
5 5 (2.04%) Microsoft Project
6 4 (1.63%) Acrobat
Business Applications
1 4 (1.63%) Magento
1 4 (1.63%) SAP Hybris
2 1 (0.41%) assyst
Cloud Services
1 21 (8.57%) Amazon AWS
2 18 (7.35%) Microsoft Azure
3 10 (4.08%) Office 365
4 4 (1.63%) Amazon CloudWatch
4 4 (1.63%) Amazon EC2
4 4 (1.63%) Amazon S3
4 4 (1.63%) AWS CloudTrail
4 4 (1.63%) Route 53
5 2 (0.82%) OneDrive
5 2 (0.82%) SaaS
Communications & Networking
1 25 (10.20%) LAN
1 25 (10.20%) VPN
2 22 (8.98%) DNS
2 22 (8.98%) WAN
3 21 (8.57%) Internet
4 17 (6.94%) TCP/IP
5 14 (5.71%) Skype
6 13 (5.31%) DHCP
7 12 (4.90%) Remote Desktop
8 9 (3.67%) SAN
8 9 (3.67%) Wireless
9 7 (2.86%) Firewall
9 7 (2.86%) VoIP
10 6 (2.45%) Wi-Fi
11 5 (2.04%) OSPF
11 5 (2.04%) SNMP
11 5 (2.04%) WLAN
12 4 (1.63%) Ethernet
12 4 (1.63%) ICMP
12 4 (1.63%) MPLS
Database & Business Intelligence
1 44 (17.96%) SQL Server
2 15 (6.12%) Oracle Database
3 12 (4.90%) Data Warehouse
3 12 (4.90%) MySQL
4 11 (4.49%) Oracle Database 10g
4 11 (4.49%) Oracle Database 11g
4 11 (4.49%) Oracle Database 12c
4 11 (4.49%) SQL Server 2008
4 11 (4.49%) SQL Server 2014
4 11 (4.49%) SQL Server 2016
5 9 (3.67%) RDBMS
5 9 (3.67%) Relational Database
6 8 (3.27%) Informix
6 8 (3.27%) MongoDB
6 8 (3.27%) NuoDB
6 8 (3.27%) SQL Server 2012
7 6 (2.45%) SQL Server 2000
8 5 (2.04%) Azure SQL Database
8 5 (2.04%) SQL Server Reporting Services
9 4 (1.63%) Amazon RDS
Development Applications
1 8 (3.27%) Team Foundation Server
1 8 (3.27%) Toad
2 4 (1.63%) Git (software)
2 4 (1.63%) Jenkins
2 4 (1.63%) JIRA
2 4 (1.63%) Subversion
2 4 (1.63%) TeamCity
3 3 (1.22%) LoadRunner
General
1 30 (12.24%) Finance
2 13 (5.31%) Telecoms
3 12 (4.90%) Retail
4 11 (4.49%) Banking
5 8 (3.27%) Investment Banking
5 8 (3.27%) Marketing
6 3 (1.22%) Local Government
6 3 (1.22%) Spanish Language
7 2 (0.82%) Financial Institution
8 1 (0.41%) Back Office
8 1 (0.41%) Electronics
8 1 (0.41%) Games
8 1 (0.41%) Law
8 1 (0.41%) Manufacturing
8 1 (0.41%) Pharmaceutical
Job Titles
1 47 (19.18%) Analyst
2 36 (14.69%) 2nd Line Support
2 36 (14.69%) Applications Support
3 34 (13.88%) Support Engineer
4 30 (12.24%) 2nd Line Engineer
5 24 (9.80%) 2nd Line Support Engineer
5 24 (9.80%) Support Analyst
6 17 (6.94%) Administrator
6 17 (6.94%) Developer
7 16 (6.53%) Applications Support Analyst
8 15 (6.12%) Applications Specialist
8 15 (6.12%) Consultant
8 15 (6.12%) IT Analyst
8 15 (6.12%) Service Analyst
9 14 (5.71%) Applications Engineer
9 14 (5.71%) Applications Support Engineer
9 14 (5.71%) DBA
9 14 (5.71%) IT Support
10 13 (5.31%) Oracle DBA
11 12 (4.90%) Architect
Libraries, Frameworks & Software Standards
1 21 (8.57%) CSS
2 17 (6.94%) HTML
3 14 (5.71%) .NET
4 12 (4.90%) REST
5 8 (3.27%) jQuery
6 7 (2.86%) Web Services
7 6 (2.45%) AngularJS
7 6 (2.45%) J2EE
8 5 (2.04%) .NET Framework
8 5 (2.04%) ASP.NET
8 5 (2.04%) Ember.js
8 5 (2.04%) HTML5
8 5 (2.04%) Node.js
8 5 (2.04%) Spring
8 5 (2.04%) Spring Boot
8 5 (2.04%) Spring Security
9 3 (1.22%) Ajax
9 3 (1.22%) ASP.NET Web API
9 3 (1.22%) Software Packaging
9 3 (1.22%) WCF
Miscellaneous
1 44 (17.96%) CMDB
2 22 (8.98%) Management Information System
3 21 (8.57%) Analytical Skills
3 21 (8.57%) Data Centre
4 12 (4.90%) Mobile App
5 10 (4.08%) Self-Motivation
6 8 (3.27%) Client/Server
7 4 (1.63%) Computer Science
7 4 (1.63%) Driving Licence
7 4 (1.63%) iPad
8 3 (1.22%) Hybrid Cloud
8 3 (1.22%) iPhone
8 3 (1.22%) Video Conferencing
9 2 (0.82%) Enterprise Software
9 2 (0.82%) Hedge funds
9 2 (0.82%) Smart Energy
9 2 (0.82%) Smartphone
10 1 (0.41%) NHS
10 1 (0.41%) Smart Meter
10 1 (0.41%) User Experience
Operating Systems
1 97 (39.59%) Windows
2 49 (20.00%) Unix
3 41 (16.73%) Linux
4 26 (10.61%) Windows 7
5 19 (7.76%) Windows 10
6 15 (6.12%) Red Hat Enterprise Linux
6 15 (6.12%) Solaris
7 14 (5.71%) Windows Server 2008
7 14 (5.71%) Windows Server 2012
8 12 (4.90%) Windows 2000
9 10 (4.08%) Windows Server
10 5 (2.04%) Windows 8
11 4 (1.63%) CentOS
11 4 (1.63%) Mac OS
11 4 (1.63%) Windows XP
12 3 (1.22%) Android
12 3 (1.22%) Apple iOS
12 3 (1.22%) Windows Phone
13 2 (0.82%) Mac OS X
Processes & Methodologies
1 198 (80.82%) ITSM
2 132 (53.88%) ITIL
3 107 (43.67%) Service Management
4 42 (17.14%) ITIL V3
5 39 (15.92%) Problem-Solving
6 38 (15.51%) Change Management
7 37 (15.10%) Problem Management
8 36 (14.69%) Customer Requirements
9 32 (13.06%) Service Delivery
10 24 (9.80%) Presales
11 22 (8.98%) Project Management
12 20 (8.16%) Configuration Management
13 19 (7.76%) Workflow
14 18 (7.35%) Disaster Recovery
14 18 (7.35%) Integration Testing
14 18 (7.35%) System Integration Testing
15 17 (6.94%) Asset Management
15 17 (6.94%) Supplier Management
16 16 (6.53%) Data Modelling
16 16 (6.53%) Stakeholder Management
Programming Languages
1 55 (22.45%) SQL
2 18 (7.35%) JavaScript
3 16 (6.53%) PL/SQL
4 15 (6.12%) Java
5 12 (4.90%) PowerShell
6 11 (4.49%) Bash Shell
7 9 (3.67%) Python
8 8 (3.27%) C#
8 8 (3.27%) Shell Script
9 7 (2.86%) VBScript
10 5 (2.04%) Java 8
10 5 (2.04%) VB
11 4 (1.63%) Perl
12 3 (1.22%) C
12 3 (1.22%) T-SQL
13 2 (0.82%) Groovy
13 2 (0.82%) PHP
13 2 (0.82%) Ruby
14 1 (0.41%) VBA
14 1 (0.41%) XPath
Qualifications
1 35 (14.29%) Security Cleared
2 32 (13.06%) Degree
3 30 (12.24%) SC Cleared
4 26 (10.61%) Computer Science Degree
5 22 (8.98%) ITIL Certification
6 10 (4.08%) Microsoft Certification
7 7 (2.86%) MCP
8 4 (1.63%) Cisco Certification
8 4 (1.63%) Master's Degree
8 4 (1.63%) MCSE
9 3 (1.22%) CCNA
9 3 (1.22%) ITIL Foundation Certificate
9 3 (1.22%) MCDST
9 3 (1.22%) MCSA
10 1 (0.41%) AWS Certification
10 1 (0.41%) CCENT
10 1 (0.41%) CCNP
10 1 (0.41%) DV Cleared
10 1 (0.41%) Network+ Certification
Quality Assurance & Compliance
1 37 (15.10%) SLA
2 4 (1.63%) PMO
3 3 (1.22%) COBIT
4 2 (0.82%) Actionable Recommendations
4 2 (0.82%) ISO/IEC 20000
4 2 (0.82%) QA
5 1 (0.41%) Data Quality
5 1 (0.41%) PCI DSS
5 1 (0.41%) Sarbanes-Oxley
System Software
1 63 (25.71%) Active Directory
2 24 (9.80%) VMware Infrastructure
3 9 (3.67%) VMware Server
4 8 (3.27%) Oracle RAC
5 6 (2.45%) Hyper-V
5 6 (2.45%) Veritas Cluster Server
6 5 (2.04%) Docker
6 5 (2.04%) Virtual Machines
6 5 (2.04%) XenApp
7 3 (1.22%) vCloud
8 2 (0.82%) Firmware
9 1 (0.41%) Veritas File System
9 1 (0.41%) Virtual Servers
Systems Management
1 24 (9.80%) SCCM
2 15 (6.12%) BMC PATROL
2 15 (6.12%) NetBackup
3 14 (5.71%) OpenView
3 14 (5.71%) Oracle ZFS
4 12 (4.90%) Control-M
4 12 (4.90%) Unicenter
5 9 (3.67%) Nagios
6 8 (3.27%) Oracle Enterprise Manager
7 6 (2.45%) ServiceCenter
7 6 (2.45%) Tivoli
7 6 (2.45%) Xymon
8 5 (2.04%) AirWatch
8 5 (2.04%) Ansible
8 5 (2.04%) Aspera SmartTrack
8 5 (2.04%) CA Wily
8 5 (2.04%) Opscode Chef
8 5 (2.04%) Puppet
8 5 (2.04%) Red Hat Satellite
9 4 (1.63%) Microsoft Intune
Vendors
1 245 (100.00%) Remedy
2 144 (58.78%) BMC
3 64 (26.12%) ServiceNow
4 59 (24.08%) Microsoft
5 44 (17.96%) Oracle
6 32 (13.06%) VMware
7 28 (11.43%) HP
8 23 (9.39%) CA
9 18 (7.35%) Red Hat
10 15 (6.12%) Nimsoft
10 15 (6.12%) SAP
11 12 (4.90%) Adobe
11 12 (4.90%) Cognizant
11 12 (4.90%) EMC
12 11 (4.49%) Dell
12 11 (4.49%) IBM
12 11 (4.49%) Ivanti
13 10 (4.08%) Splunk
14 9 (3.67%) AppDynamics
14 9 (3.67%) Barracuda Networks