Period
to

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 1 July 2022 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
1 Jul 2022
Same period 2021 Same period 2020
Rank 1147 846 726
Rank change year-on-year -301 -120 +209
Permanent jobs citing Remedy ITSM 115 130 124
As % of all permanent jobs advertised in the UK 0.064% 0.12% 0.16%
As % of the Business Applications category 1.73% 2.57% 2.59%
Number of salaries quoted 83 72 95
10th Percentile £28,800 £31,250 £26,450
25th Percentile £31,250 £39,250 £45,000
Median annual salary (50th Percentile) £47,500 £60,000 £62,500
Median % change year-on-year -20.83% -4.00% +38.89%
75th Percentile £73,125 £82,500 £92,500
90th Percentile £82,500 £103,750 £93,750
UK excluding London median annual salary £45,000 £51,500 £55,000
% change year-on-year -12.62% -6.36% +22.22%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 6,650 5,056 4,784
As % of all permanent IT jobs advertised in the UK 3.70% 4.73% 6.06%
Number of salaries quoted 3,900 3,566 3,553
10th Percentile £35,740 £32,925 £32,500
25th Percentile £43,750 £42,500 £42,500
Median annual salary (50th Percentile) £57,500 £56,750 £57,500
Median % change year-on-year +1.32% -1.30% +4.55%
75th Percentile £76,250 £75,000 £75,000
90th Percentile £95,000 £88,750 £95,000
UK excluding London median annual salary £50,000 £50,000 £50,000
% change year-on-year - - +5.26%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

3-month moving average salary quoted in jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

Salary distribution for jobs citing Remedy ITSM over the 6 months to 1 July 2022.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 1 July 2022. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -243 97 £47,500 -32.14% 21
UK excluding London -152 47 £45,000 -12.62% 11
London -232 46 £38,000 -36.67% 8
Work from Home -262 42 £71,250 -5.00% 2
South East -88 17 £47,500 -36.67% 3
North of England -92 11 £45,000 -25.00% 3
Yorkshire -57 7 £47,500 - 2
South West - 7 £32,000 - 4
Scotland - 6 £31,750 -
North West -77 4 £32,000 -46.67% 1
East of England -88 4 £57,500 -4.17% 1
West Midlands -59 2 £60,000 +53.85%
Midlands -68 2 £60,000 +84.62%

For the 6 months to 1 July 2022, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 115 (100.00%) Remedy
2 88 (76.52%) ITSM
3 87 (75.65%) ITIL
4 60 (52.17%) BMC
5 51 (44.35%) Microsoft
5 51 (44.35%) Social Skills
6 49 (42.61%) Microsoft 365
7 48 (41.74%) Active Directory
8 46 (40.00%) Windows
9 44 (38.26%) VPN
10 43 (37.39%) Microsoft Office
11 42 (36.52%) Service Management
12 38 (33.04%) ServiceNow
13 33 (28.70%) Windows 10
14 26 (22.61%) Multi-Factor Authentication
14 26 (22.61%) Mac OS
14 26 (22.61%) SCCM
15 25 (21.74%) Citrix
16 21 (18.26%) Apple iOS
17 20 (17.39%) Android
17 20 (17.39%) SaaS
17 20 (17.39%) Adobe
18 19 (16.52%) CMDB
18 19 (16.52%) Degree
19 18 (15.65%) Incident Management
19 18 (15.65%) Adobe Creative Suite
19 18 (15.65%) HP
19 18 (15.65%) Law
19 18 (15.65%) Adobe Creative Cloud
20 17 (14.78%) Presales

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (13.04%) MS Exchange
2 3 (2.61%) Oracle Workflow
2 3 (2.61%) SharePoint
Applications
1 43 (37.39%) Microsoft Office
2 18 (15.65%) Adobe Creative Suite
3 6 (5.22%) Microsoft Excel
4 5 (4.35%) Microsoft PowerPoint
Cloud Services
1 49 (42.61%) Microsoft 365
2 20 (17.39%) SaaS
3 18 (15.65%) Adobe Creative Cloud
4 11 (9.57%) Azure
5 5 (4.35%) PaaS
6 3 (2.61%) IaaS
7 2 (1.74%) Dropbox
7 2 (1.74%) Google Workspace
7 2 (1.74%) Miro
7 2 (1.74%) OneDrive
7 2 (1.74%) Power Platform
7 2 (1.74%) Slack
Communications & Networking
1 44 (38.26%) VPN
2 13 (11.30%) SSL
3 12 (10.43%) WAN
4 9 (7.83%) ADSL
4 9 (7.83%) Firewall
4 9 (7.83%) MPLS
4 9 (7.83%) Wireless
5 7 (6.09%) Internet
5 7 (6.09%) LAN
6 6 (5.22%) Ethernet
6 6 (5.22%) TCP/IP
6 6 (5.22%) Wi-Fi
7 5 (4.35%) BGP
7 5 (4.35%) OSPF
7 5 (4.35%) SD-WAN
8 4 (3.48%) Cisco Nexus
8 4 (3.48%) WLAN
9 2 (1.74%) Broadband
9 2 (1.74%) VoIP
10 1 (0.87%) Cisco IOS
Database & Business Intelligence
1 2 (1.74%) Relational Database
1 2 (1.74%) SQL Server
2 1 (0.87%) DTS
2 1 (0.87%) GIS
2 1 (0.87%) Microsoft Analysis Services
2 1 (0.87%) SQL Server Analysis Services
2 1 (0.87%) SQL Server Integration Services
2 1 (0.87%) SQL Server Reporting Services
Development Applications
1 5 (4.35%) JIRA
General
1 51 (44.35%) Social Skills
2 18 (15.65%) Law
3 14 (12.17%) Finance
4 10 (8.70%) Telecoms
5 9 (7.83%) Inclusion and Diversity
6 8 (6.96%) Aviation
7 6 (5.22%) Organisational Skills
8 5 (4.35%) Analytical Skills
8 5 (4.35%) Public Sector
9 4 (3.48%) Billing
9 4 (3.48%) Influencing Skills
10 3 (2.61%) Italian Language
10 3 (2.61%) Legal
10 3 (2.61%) Presentation Skills
11 2 (1.74%) French Language
11 2 (1.74%) German Language
12 1 (0.87%) Documentation Skills
12 1 (0.87%) Marketing
12 1 (0.87%) Retail
Job Titles
1 55 (47.83%) Analyst
2 25 (21.74%) Service Analyst
3 23 (20.00%) Support Analyst
4 21 (18.26%) Service Desk Analyst
5 17 (14.78%) Desktop Support
6 15 (13.04%) Consultant
6 15 (13.04%) Desktop Analyst
6 15 (13.04%) Desktop Support Analyst
7 11 (9.57%) IT Analyst
7 11 (9.57%) Technical Consultant
8 10 (8.70%) 2nd Line Support
9 9 (7.83%) 2nd Line Support Analyst
9 9 (7.83%) ITSM Consultant
9 9 (7.83%) Senior Consultant
9 9 (7.83%) Senior ITSM Consultant
9 9 (7.83%) Senior Technical Consultant
10 8 (6.96%) IT Support
10 8 (6.96%) IT Support Analyst
11 6 (5.22%) Senior Analyst
12 5 (4.35%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 16 (13.91%) SOAP
2 15 (13.04%) HTML
3 14 (12.17%) Ajax
3 14 (12.17%) CSS
3 14 (12.17%) Web Services
3 14 (12.17%) XML
4 13 (11.30%) LDAP
5 5 (4.35%) Middleware
6 2 (1.74%) JavaFX
6 2 (1.74%) REST
7 1 (0.87%) .NET
7 1 (0.87%) AngularJS
7 1 (0.87%) ASP.NET
Miscellaneous
1 19 (16.52%) CMDB
2 11 (9.57%) PMI
3 9 (7.83%) Data Centre
4 6 (5.22%) Clustering
5 5 (4.35%) Public Cloud
6 4 (3.48%) Enterprise Software
6 4 (3.48%) Management Information System
6 4 (3.48%) Self-Motivation
7 3 (2.61%) Virtual Team
7 3 (2.61%) Wiki
8 2 (1.74%) Blackberry
8 2 (1.74%) Driving Licence
9 1 (0.87%) Replication
9 1 (0.87%) Video Conferencing
Operating Systems
1 46 (40.00%) Windows
2 33 (28.70%) Windows 10
3 26 (22.61%) Mac OS
4 21 (18.26%) Apple iOS
5 20 (17.39%) Android
6 16 (13.91%) Windows 7
7 3 (2.61%) Unix
7 3 (2.61%) Windows 8
8 2 (1.74%) Mac OS X
8 2 (1.74%) Windows Server
9 1 (0.87%) Windows Server 2008
9 1 (0.87%) Windows Server 2012
9 1 (0.87%) Windows Server 2016
Processes & Methodologies
1 88 (76.52%) ITSM
2 87 (75.65%) ITIL
3 42 (36.52%) Service Management
4 26 (22.61%) Multi-Factor Authentication
5 18 (15.65%) Incident Management
6 17 (14.78%) Presales
7 16 (13.91%) Customer Requirements
7 16 (13.91%) Patch Management
8 15 (13.04%) Analytics
8 15 (13.04%) Mentoring
9 14 (12.17%) Continuous Improvement
9 14 (12.17%) Mobile Device Management
10 13 (11.30%) Customer Engagement
10 13 (11.30%) IT Asset Management
10 13 (11.30%) Proactive Management
10 13 (11.30%) Technical Architecture
10 13 (11.30%) Thought Leadership
11 10 (8.70%) Problem Management
12 8 (6.96%) Actionable Insight
12 8 (6.96%) Hardware Maintenance
Programming Languages
1 17 (14.78%) JavaScript
2 5 (4.35%) C
2 5 (4.35%) Java
3 4 (3.48%) PowerShell
4 3 (2.61%) SQL
5 1 (0.87%) C#
5 1 (0.87%) Groovy
5 1 (0.87%) Python
5 1 (0.87%) T-SQL
Qualifications
1 19 (16.52%) Degree
2 11 (9.57%) PMI Certification
3 6 (5.22%) Cisco Certification
4 5 (4.35%) CCNP
4 5 (4.35%) Security Cleared
5 4 (3.48%) Computer Science Degree
5 4 (3.48%) ITIL Certification
5 4 (3.48%) SC Cleared
6 3 (2.61%) PMP
7 2 (1.74%) CCNA
7 2 (1.74%) DV Cleared
7 2 (1.74%) ITIL Foundation Certificate
7 2 (1.74%) Master's Degree
8 1 (0.87%) A+ Certification
8 1 (0.87%) MCSA
8 1 (0.87%) Microsoft Certification
8 1 (0.87%) Network+ Certification
Quality Assurance & Compliance
1 15 (13.04%) SLA
2 1 (0.87%) Data Quality
2 1 (0.87%) QA
System Software
1 48 (41.74%) Active Directory
2 13 (11.30%) Hyper-V
3 8 (6.96%) VMware Infrastructure
3 8 (6.96%) vSphere
4 1 (0.87%) Firmware
Systems Management
1 26 (22.61%) SCCM
2 13 (11.30%) HP UCMDB
3 8 (6.96%) Jamf Pro
4 7 (6.09%) Microsoft Intune
5 5 (4.35%) FortiGate
5 5 (4.35%) WSUS
6 1 (0.87%) Norton AntiVirus
6 1 (0.87%) Tivoli
Vendors
1 115 (100.00%) Remedy
2 60 (52.17%) BMC
3 51 (44.35%) Microsoft
4 38 (33.04%) ServiceNow
5 25 (21.74%) Citrix
6 20 (17.39%) Adobe
7 18 (15.65%) HP
8 15 (13.04%) LexisNexis
9 14 (12.17%) MobileIron
9 14 (12.17%) VMware
10 8 (6.96%) Altiris
11 6 (5.22%) Cisco
11 6 (5.22%) Salesforce.com
11 6 (5.22%) SolarWinds
12 5 (4.35%) Draytek
12 5 (4.35%) Ericsson
12 5 (4.35%) Oracle
12 5 (4.35%) Ubiquiti
13 4 (3.48%) CheckPoint
13 4 (3.48%) Juniper