BMC Remedy IT Service Management (ITSM)
UK

The table below provides summary statistics and salary benchmarking for jobs requiring Remedy ITSM skills. It covers permanent job vacancies from the 6 months leading up to 11 April 2026, with comparisons to the same periods in the previous two years.

6 months to
11 Apr 2026
Same period 2025 Same period 2024
Rank 662 619 781
Rank change year-on-year -43 +162 +47
Permanent jobs citing Remedy ITSM 40 22 88
As % of all permanent jobs in the UK 0.048% 0.054% 0.095%
As % of the Business Applications category 1.52% 0.94% 2.13%
Number of salaries quoted 30 17 37
10th Percentile £32,500 £30,000 £26,000
25th Percentile £44,188 £33,000 £45,000
Median annual salary (50th Percentile) £73,250 £62,500 £82,500
Median % change year-on-year +17.20% -24.24% +44.74%
75th Percentile £80,000 £65,000 £90,000
90th Percentile £85,000 £70,000 -
UK excluding London median annual salary £78,000 £34,000 £28,000
% change year-on-year +129.41% +21.43% -37.78%

All Business Application Skills
UK

Remedy ITSM falls under the Business Applications category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring business application skills.

Permanent vacancies with a requirement for business application skills 2,635 2,338 4,135
As % of all permanent jobs advertised in the UK 3.15% 5.70% 4.47%
Number of salaries quoted 1,694 1,440 2,911
10th Percentile £32,500 £32,500 £31,750
25th Percentile £40,625 £41,250 £42,328
Median annual salary (50th Percentile) £60,000 £57,500 £57,000
Median % change year-on-year +4.35% +0.88% -5.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £95,000 £102,500 £92,500
UK excluding London median annual salary £52,500 £49,000 £50,000
% change year-on-year +7.14% -2.00% -9.09%

Remedy ITSM
Job Vacancy Trend

Historical trend showing the proportion of permanent IT job postings citing Remedy ITSM relative to all permanent IT jobs advertised.

Remedy ITSM job vacancy trend in the UK

Remedy ITSM
Salary Trend

Salary distribution trend for jobs in the UK citing Remedy ITSM.

Salary distribution trend for jobs in the UK citing Remedy ITSM

Remedy ITSM
Salary Histogram

Salary distribution for jobs citing Remedy ITSM over the 6 months to 11 April 2026.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 9 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 11 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England -58 37 £72,500 +16.00% 23
London +4 24 £59,000 -12.59% 3
UK excluding London -69 14 £78,000 +129.41% 21
Work from Home +16 13 £80,000 +23.08% 2
South West - 5 £85,000 - 7
West Midlands -12 4 £70,000 +12.00%
Midlands -42 4 £70,000 +12.00%
South East - 4 £78,000 - 8
Wales - 1 £85,000 -

Remedy ITSM
Co-Occurring Skills & Capabilities by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (5.00%) Microsoft Exchange
Cloud Services
1 2 (5.00%) Microsoft 365
2 1 (2.50%) AWS
2 1 (2.50%) Azure
2 1 (2.50%) GCP
2 1 (2.50%) Power Platform
Communications & Networking
1 2 (5.00%) VPN
Database & Business Intelligence
1 3 (7.50%) SQL Server
2 1 (2.50%) Power BI
Development Applications
1 1 (2.50%) JIRA
General
1 28 (70.00%) Social Skills
2 20 (50.00%) Finance
3 11 (27.50%) Banking
4 10 (25.00%) Analytical Skills
5 6 (15.00%) Law
6 4 (10.00%) Telecoms
7 3 (7.50%) Legal
7 3 (7.50%) Presentation Skills
8 2 (5.00%) Advertising
8 2 (5.00%) Documentation Skills
9 1 (2.50%) Billing
Job Titles
1 8 (20.00%) Analyst
1 8 (20.00%) Incident Analyst
1 8 (20.00%) Incident and Problem Analyst
1 8 (20.00%) Junior
2 7 (17.50%) Architect
2 7 (17.50%) Junior Analyst
2 7 (17.50%) Major Incident Analyst
2 7 (17.50%) Problem Analyst
3 6 (15.00%) IT Manager
4 5 (12.50%) ITSM Architect
5 4 (10.00%) Consultant
5 4 (10.00%) IT Services Manager
5 4 (10.00%) Problem Manager
5 4 (10.00%) Remedy Consultant
5 4 (10.00%) Senior
5 4 (10.00%) Service Manager
6 3 (7.50%) Senior Architect
7 2 (5.00%) Service Architect
7 2 (5.00%) Service Desk Engineer
8 1 (2.50%) Lead
Libraries, Frameworks & Software Standards
1 1 (2.50%) REST
1 1 (2.50%) Web Services
Miscellaneous
1 3 (7.50%) Clustering
2 2 (5.00%) Hybrid Cloud
2 2 (5.00%) TM Forum
3 1 (2.50%) CMDB
3 1 (2.50%) PKI
Operating Systems
1 5 (12.50%) Windows
2 3 (7.50%) Windows Server
3 2 (5.00%) Android
3 2 (5.00%) Apple iOS
3 2 (5.00%) Windows 10
Processes & Methodologies
1 36 (90.00%) ITSM
2 34 (85.00%) ITIL
3 23 (57.50%) Service Management
4 14 (35.00%) Problem Management
5 11 (27.50%) Continuous Improvement
5 11 (27.50%) Incident Management
6 10 (25.00%) Service Delivery
7 9 (22.50%) Proactive Management
8 8 (20.00%) Change Management
9 7 (17.50%) Asset Management
9 7 (17.50%) Cost Optimisation
9 7 (17.50%) IT Asset Management
10 6 (15.00%) Stakeholder Engagement
11 5 (12.50%) Agile
11 5 (12.50%) eTOM
11 5 (12.50%) Release Management
11 5 (12.50%) Root Cause Analysis
11 5 (12.50%) Service Design
12 4 (10.00%) Collaborative Culture
12 4 (10.00%) Major Incident Management
Programming Languages
1 3 (7.50%) JavaScript
1 3 (7.50%) PowerShell
1 3 (7.50%) SQL
2 1 (2.50%) C#
Qualifications
1 7 (17.50%) Security Cleared
2 4 (10.00%) ITIL Certification
2 4 (10.00%) SC Cleared
3 2 (5.00%) Degree
3 2 (5.00%) ITIL Foundation Certificate
4 1 (2.50%) AWS Certification
4 1 (2.50%) Azure Certification
4 1 (2.50%) DV Cleared
4 1 (2.50%) Master's Degree
4 1 (2.50%) PMI Certification
4 1 (2.50%) PMP
4 1 (2.50%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (5.00%) SLA
System Software
1 5 (12.50%) Active Directory
Vendors
1 40 (100.00%) Remedy
2 34 (85.00%) BMC
3 32 (80.00%) ServiceNow
4 2 (5.00%) Citrix