Period
to 11 July 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 11 July 2020 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
11 Jul 2020
Same period 2019 Same period 2018
Rank 712 908 965
Rank change year-on-year +196 +57 +47
Permanent jobs citing Remedy ITSM 127 189 247
As % of all permanent jobs advertised in the UK 0.16% 0.13% 0.14%
As % of the Business Applications category 2.76% 2.15% 1.98%
Number of salaries quoted 102 117 138
Median annual salary £63,750 £47,250 £45,500
Median salary % change year-on-year +34.92% +3.85% -9.00%
10th Percentile £26,825 £27,000 £25,350
90th Percentile £106,125 £66,250 £65,750
UK excluding London median annual salary £55,000 £47,250 £44,000
% change year-on-year +16.40% +7.39% -2.22%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 4,609 8,797 12,452
As % of all permanent IT jobs advertised in the UK 5.97% 6.01% 7.02%
Number of salaries quoted 3,370 6,115 9,249
Median annual salary £57,500 £54,000 £52,500
Median salary % change year-on-year +6.48% +2.86% +5.00%
10th Percentile £32,500 £32,000 £31,250
90th Percentile £95,000 £85,000 £85,000
UK excluding London median annual salary £50,000 £48,000 £47,500
% change year-on-year +4.17% +1.05% +5.56%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

3-month moving average salary quoted in jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

Salary distribution for jobs citing Remedy ITSM over the 6 months to 11 July 2020.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 15 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 11 July 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +225 120 £65,000 +37.57% 11
UK excluding London +199 86 £55,000 +16.40% 9
South East +137 39 £85,000 +70.00% 3
London +164 36 £68,750 +61.76% 3
North of England +141 22 £55,000 +16.40% 2
Midlands +75 13 £25,500 -43.33% 1
West Midlands +72 13 £25,500 -44.57% 1
Yorkshire - 13 £55,000 - 2
North West +98 8 £26,000 -44.97%
South West +104 6 £72,500 +16.00% 2
Scotland +80 4 - -
Work from Home +52 4 £83,750 +34.00%
East of England +75 1 £45,000 -7.69%
Wales +16 1 £31,500 -49.60% 1
North East - 1 £40,000 -

For the 6 months to 11 July 2020, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 127 (100.00%) Remedy
2 100 (78.74%) ITSM
3 83 (65.35%) ITIL
4 73 (57.48%) ServiceNow
5 69 (54.33%) Service Management
6 50 (39.37%) BMC
7 41 (32.28%) HP
8 37 (29.13%) Project Management
9 35 (27.56%) Oracle
10 34 (26.77%) Microsoft
11 33 (25.98%) Presales
12 30 (23.62%) Windows
12 30 (23.62%) SaaS
13 28 (22.05%) Ajax
13 28 (22.05%) XML
13 28 (22.05%) HTML
14 27 (21.26%) Java
14 27 (21.26%) JavaScript
14 27 (21.26%) CSS
14 27 (21.26%) VPN
15 26 (20.47%) Active Directory
16 23 (18.11%) LDAP
16 23 (18.11%) CMDB
17 22 (17.32%) Degree
18 21 (16.54%) Security Cleared
18 21 (16.54%) IBM
19 20 (15.75%) Web Services
19 20 (15.75%) Unix
19 20 (15.75%) QA
19 20 (15.75%) Customer Requirements

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (10.24%) IIS
1 13 (10.24%) SAS
1 13 (10.24%) Tomcat
1 13 (10.24%) WebSphere
2 10 (7.87%) Oracle Workflow
3 6 (4.72%) MS Exchange
3 6 (4.72%) SharePoint
4 2 (1.57%) Apache
5 1 (0.79%) Confluence
Applications
1 13 (10.24%) Microsoft Office
2 5 (3.94%) Microsoft Excel
2 5 (3.94%) Microsoft PowerPoint
3 4 (3.15%) MS Visio
Business Applications
1 12 (9.45%) SAP GTS
2 4 (3.15%) assyst
3 1 (0.79%) Remedy AR System
Cloud Services
1 30 (23.62%) SaaS
2 14 (11.02%) Office 365
3 13 (10.24%) Cloud Computing
3 13 (10.24%) IaaS
3 13 (10.24%) PaaS
4 7 (5.51%) AWS
5 2 (1.57%) Azure
6 1 (0.79%) Adobe Creative Cloud
6 1 (0.79%) Amazon CloudWatch
6 1 (0.79%) Amazon EC2
6 1 (0.79%) Amazon ElastiCache
6 1 (0.79%) Amazon S3
6 1 (0.79%) AWS CloudFormation
6 1 (0.79%) AWS CloudTrail
6 1 (0.79%) AWS Lambda
6 1 (0.79%) CloudFront
6 1 (0.79%) IBM Cloud
6 1 (0.79%) OneDrive
6 1 (0.79%) SoftLayer
6 1 (0.79%) Yammer
Communications & Networking
1 27 (21.26%) VPN
2 16 (12.60%) SSL
3 14 (11.02%) DNS
3 14 (11.02%) WAN
4 11 (8.66%) TCP/IP
5 10 (7.87%) LAN
6 6 (4.72%) DHCP
6 6 (4.72%) FTP
6 6 (4.72%) SAN
7 4 (3.15%) BGP
7 4 (3.15%) EIGRP
7 4 (3.15%) Ethernet
7 4 (3.15%) FCAPS
7 4 (3.15%) FCoE
7 4 (3.15%) Fibre Channel
7 4 (3.15%) Firewall
7 4 (3.15%) MPLS
7 4 (3.15%) NGN
7 4 (3.15%) OSPF
7 4 (3.15%) Wireless
Database & Business Intelligence
1 16 (12.60%) SQL Server
2 15 (11.81%) MySQL
3 14 (11.02%) DB2
4 13 (10.24%) BusinessObjects
5 2 (1.57%) MongoDB
5 2 (1.57%) OLAP
5 2 (1.57%) PostgreSQL
6 1 (0.79%) Amazon DynamoDB
6 1 (0.79%) GIS
6 1 (0.79%) Relational Database
Development Applications
1 17 (13.39%) JIRA
2 4 (3.15%) Git (software)
General
1 16 (12.60%) Finance
2 11 (8.66%) Telecoms
3 10 (7.87%) Italian Language
4 4 (3.15%) Legal
5 3 (2.36%) Public Sector
6 2 (1.57%) Banking
6 2 (1.57%) Military
6 2 (1.57%) Retail
Job Titles
1 19 (14.96%) Architect
2 17 (13.39%) Consultant
3 14 (11.02%) Remedy Consultant
3 14 (11.02%) Technical Consultant
4 13 (10.24%) Analyst
4 13 (10.24%) Developer
4 13 (10.24%) Enterprise Solutions Architect
4 13 (10.24%) Senior Consultant
4 13 (10.24%) Senior Remedy Consultant
4 13 (10.24%) Senior Technical Consultant
4 13 (10.24%) Solutions Architect
5 11 (8.66%) ServiceNow Developer
6 10 (7.87%) Customer Support Manager
6 10 (7.87%) Support Manager
7 7 (5.51%) Network Engineer
7 7 (5.51%) SaaS Consultant
8 6 (4.72%) ICT Engineer
8 6 (4.72%) ITSM Architect
8 6 (4.72%) Senior ITSM Consultant
8 6 (4.72%) Service Desk Engineer
Libraries, Frameworks & Software Standards
1 28 (22.05%) Ajax
1 28 (22.05%) HTML
1 28 (22.05%) XML
2 27 (21.26%) CSS
3 23 (18.11%) LDAP
4 20 (15.75%) Web Services
5 17 (13.39%) SOAP
6 15 (11.81%) jQuery
7 13 (10.24%) .NET
8 11 (8.66%) AngularJS
9 4 (3.15%) RESTful
10 2 (1.57%) Elastic Stack
10 2 (1.57%) SailPoint
11 1 (0.79%) Java RMI
11 1 (0.79%) Middleware
11 1 (0.79%) Node.js
11 1 (0.79%) SAML
Miscellaneous
1 23 (18.11%) CMDB
2 13 (10.24%) Analytical Skills
3 12 (9.45%) Data Centre
4 8 (6.30%) Management Information System
5 7 (5.51%) Replication
6 6 (4.72%) e-Learning
6 6 (4.72%) EMC VMAX
6 6 (4.72%) EMC VNX
6 6 (4.72%) HP Storage
6 6 (4.72%) IBM XIV
6 6 (4.72%) Private Cloud
7 5 (3.94%) Virtual Team
8 2 (1.57%) Driving Licence
8 2 (1.57%) Enterprise Storage
8 2 (1.57%) Greenfield Project
8 2 (1.57%) Handset
8 2 (1.57%) iPad
8 2 (1.57%) Self-Motivation
8 2 (1.57%) User Experience
9 1 (0.79%) Smartphone
Operating Systems
1 30 (23.62%) Windows
2 20 (15.75%) Unix
3 14 (11.02%) Linux
4 10 (7.87%) Windows Server
5 8 (6.30%) Apple iOS
5 8 (6.30%) Windows 7
5 8 (6.30%) Windows Server 2008
6 7 (5.51%) Red Hat Enterprise Linux
7 6 (4.72%) Android
7 6 (4.72%) Oracle Linux
7 6 (4.72%) Windows Server 2003
7 6 (4.72%) Windows Server 2012
8 5 (3.94%) Windows 10
9 2 (1.57%) Windows Server 2016
10 1 (0.79%) AIX
Processes & Methodologies
1 100 (78.74%) ITSM
2 83 (65.35%) ITIL
3 69 (54.33%) Service Management
4 37 (29.13%) Project Management
5 33 (25.98%) Presales
6 20 (15.75%) Customer Requirements
6 20 (15.75%) Problem-Solving
7 19 (14.96%) Enterprise Architecture
8 17 (13.39%) Customer Engagement
9 16 (12.60%) IT Asset Management
9 16 (12.60%) ITIL V2
9 16 (12.60%) Technical Architecture
9 16 (12.60%) Technical Leadership
9 16 (12.60%) Thought Leadership
9 16 (12.60%) Workflow
10 15 (11.81%) Service Delivery
11 13 (10.24%) CMMI
11 13 (10.24%) CRM
11 13 (10.24%) E-business
11 13 (10.24%) Six Sigma
Programming Languages
1 27 (21.26%) Java
1 27 (21.26%) JavaScript
2 7 (5.51%) Python
3 6 (4.72%) Perl
4 5 (3.94%) SQL
5 4 (3.15%) C#
5 4 (3.15%) C++
5 4 (3.15%) PHP
6 2 (1.57%) Bash Shell
7 1 (0.79%) AWK
7 1 (0.79%) Korn
7 1 (0.79%) PowerShell
7 1 (0.79%) Shell Script
Qualifications
1 22 (17.32%) Degree
2 21 (16.54%) Security Cleared
3 10 (7.87%) SC Cleared
4 9 (7.09%) ITIL Certification
5 5 (3.94%) DV Cleared
6 4 (3.15%) CCNP
6 4 (3.15%) Cisco Certification
6 4 (3.15%) Computer Science Degree
6 4 (3.15%) Microsoft Certification
6 4 (3.15%) PMP
6 4 (3.15%) VMware Certified Professional (VCP)
7 2 (1.57%) CISA
7 2 (1.57%) CISM
7 2 (1.57%) CISSP
7 2 (1.57%) CRISC
7 2 (1.57%) HNC
7 2 (1.57%) ISEB
8 1 (0.79%) IIBA
Quality Assurance & Compliance
1 20 (15.75%) QA
2 16 (12.60%) SLA
3 13 (10.24%) COBIT
4 2 (1.57%) ISO 9001
4 2 (1.57%) ISO/IEC 20000
5 1 (0.79%) Data Quality
System Software
1 26 (20.47%) Active Directory
2 13 (10.24%) VMware Infrastructure
3 10 (7.87%) VMware ESXi
4 6 (4.72%) NFS
4 6 (4.72%) Virtual Machines
4 6 (4.72%) vSphere
5 5 (3.94%) Hyper-V
6 2 (1.57%) BitLocker
6 2 (1.57%) Firmware
7 1 (0.79%) Docker
7 1 (0.79%) NDS
Systems Management
1 16 (12.60%) HP UCMDB
2 9 (7.09%) SCCM
3 8 (6.30%) Control-M
4 7 (5.51%) Ansible
5 4 (3.15%) Amdocs OSS
5 4 (3.15%) BMC Performance Manager
5 4 (3.15%) Cisco Prime
5 4 (3.15%) Icinga
5 4 (3.15%) Observium
5 4 (3.15%) WhatsUp Gold
6 3 (2.36%) Kubernetes
6 3 (2.36%) SCOM
7 2 (1.57%) Netcool
7 2 (1.57%) OpenView
7 2 (1.57%) Terraform
8 1 (0.79%) Jamf Pro
8 1 (0.79%) Mesos
8 1 (0.79%) NetIQ Identity Manager
8 1 (0.79%) rkt
8 1 (0.79%) WMI
Vendors
1 127 (100.00%) Remedy
2 73 (57.48%) ServiceNow
3 50 (39.37%) BMC
4 41 (32.28%) HP
5 35 (27.56%) Oracle
6 34 (26.77%) Microsoft
7 21 (16.54%) IBM
8 17 (13.39%) CA
9 14 (11.02%) SolarWinds
10 13 (10.24%) Hyperion
10 13 (10.24%) PeopleSoft
10 13 (10.24%) SAP
10 13 (10.24%) Siebel
10 13 (10.24%) VMware
11 8 (6.30%) Splunk
12 7 (5.51%) Red Hat
13 6 (4.72%) EMC
13 6 (4.72%) Fujitsu
13 6 (4.72%) Virgin Media
14 5 (3.94%) Apple