Period
to 26 September 2020

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 26 September 2020 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
26 Sep 2020
Same period 2019 Same period 2018
Rank 590 909 918
Rank change year-on-year +319 +9 +33
Permanent jobs citing Remedy ITSM 99 168 255
As % of all permanent jobs advertised in the UK 0.21% 0.12% 0.15%
As % of the Business Applications category 3.49% 2.05% 2.33%
Number of salaries quoted 96 116 154
Median annual salary £70,000 £50,000 £37,500
Median salary % change year-on-year +40.00% +33.33% -25.00%
10th Percentile £43,500 £26,250 £24,400
90th Percentile £93,750 £75,625 £65,000
UK excluding London median annual salary £70,000 £52,500 £37,500
% change year-on-year +33.33% +40.00% -25.00%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 2,836 8,211 10,946
As % of all permanent IT jobs advertised in the UK 5.89% 5.85% 6.54%
Number of salaries quoted 2,074 5,746 7,998
Median annual salary £57,500 £55,000 £52,500
Median salary % change year-on-year +4.55% +4.76% +5.00%
10th Percentile £33,750 £31,250 £31,250
90th Percentile £95,000 £86,250 £85,000
UK excluding London median annual salary £47,500 £50,000 £47,500
% change year-on-year -5.00% +5.26% +5.56%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

3-month moving average salary quoted in jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

Salary distribution for jobs citing Remedy ITSM over the 6 months to 26 September 2020.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 26 September 2020. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +336 98 £70,000 +40.00% 13
UK excluding London +313 64 £70,000 +33.33% 13
South East +224 35 £85,000 +70.00% 6
London +250 34 £70,000 +64.71% 2
North of England +180 15 £55,000 - 2
Yorkshire +157 13 £55,000 +57.14%
Midlands +126 7 £60,000 +20.00%
West Midlands +89 7 £60,000 +20.00%
Work from Home +47 7 £60,000 -4.00% 1
South West +150 6 £72,500 +16.00% 2
North West +116 1 - - 2
Scotland +106 1 - -
North East - 1 £40,000 -

For the 6 months to 26 September 2020, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 99 (100.00%) Remedy
2 85 (85.86%) ITSM
3 71 (71.72%) ITIL
3 71 (71.72%) ServiceNow
4 53 (53.54%) Service Management
5 47 (47.47%) Project Management
6 43 (43.43%) Oracle
7 39 (39.39%) HP
8 37 (37.37%) BMC
9 35 (35.35%) Java
10 33 (33.33%) Presales
11 32 (32.32%) SaaS
12 30 (30.30%) Ajax
12 30 (30.30%) HTML
12 30 (30.30%) XML
13 29 (29.29%) CSS
14 27 (27.27%) Unix
15 26 (26.26%) JIRA
16 24 (24.24%) Workflow
17 23 (23.23%) LDAP
18 22 (22.22%) CMDB
19 21 (21.21%) Enterprise Architecture
19 21 (21.21%) IBM
20 20 (20.20%) ERP
20 20 (20.20%) Finance
20 20 (20.20%) QA
21 19 (19.19%) Italian Language
21 19 (19.19%) Oracle Workflow
21 19 (19.19%) Data Management
21 19 (19.19%) JavaScript

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 19 (19.19%) Oracle Workflow
2 15 (15.15%) IIS
2 15 (15.15%) SAS
2 15 (15.15%) Tomcat
2 15 (15.15%) WebSphere
3 3 (3.03%) SharePoint
4 2 (2.02%) Apache
4 2 (2.02%) Confluence
5 1 (1.01%) Skype for Business
Applications
1 1 (1.01%) Microsoft Excel
1 1 (1.01%) Microsoft Office
1 1 (1.01%) Microsoft PowerPoint
1 1 (1.01%) MS Visio
Business Applications
1 15 (15.15%) SAP GTS
Cloud Services
1 32 (32.32%) SaaS
2 16 (16.16%) IaaS
2 16 (16.16%) PaaS
3 15 (15.15%) Cloud Computing
4 7 (7.07%) AWS
5 3 (3.03%) Office 365
6 2 (2.02%) Azure
7 1 (1.01%) Azure Active Directory
Communications & Networking
1 17 (17.17%) SSL
1 17 (17.17%) VPN
2 9 (9.09%) DNS
3 6 (6.06%) FTP
4 3 (3.03%) VoIP
5 2 (2.02%) Skype
6 1 (1.01%) DHCP
6 1 (1.01%) ICMP
6 1 (1.01%) SAN
6 1 (1.01%) TCP/IP
6 1 (1.01%) WAN
Database & Business Intelligence
1 16 (16.16%) SQL Server
2 15 (15.15%) BusinessObjects
2 15 (15.15%) DB2
2 15 (15.15%) MySQL
3 1 (1.01%) SQL Server Reporting Services
Development Applications
1 26 (26.26%) JIRA
General
1 20 (20.20%) Finance
2 19 (19.19%) Italian Language
3 7 (7.07%) Telecoms
4 3 (3.03%) Public Sector
5 2 (2.02%) Banking
5 2 (2.02%) Retail
6 1 (1.01%) Legal
6 1 (1.01%) Military
Job Titles
1 20 (20.20%) Consultant
2 19 (19.19%) Customer Support Manager
2 19 (19.19%) Developer
2 19 (19.19%) Support Manager
3 16 (16.16%) Architect
3 16 (16.16%) Senior Consultant
4 15 (15.15%) Enterprise Solutions Architect
4 15 (15.15%) Senior Technical Consultant
4 15 (15.15%) Solutions Architect
4 15 (15.15%) Technical Consultant
5 14 (14.14%) Remedy Consultant
5 14 (14.14%) Senior Remedy Consultant
6 13 (13.13%) ITIL Manager
7 12 (12.12%) ServiceNow Developer
8 11 (11.11%) ITSM Architect
8 11 (11.11%) ITSM Consultant
8 11 (11.11%) Senior ITSM Consultant
9 6 (6.06%) Systems Engineer
10 4 (4.04%) Configuration Management Consultant
10 4 (4.04%) Management Consultant
Libraries, Frameworks & Software Standards
1 30 (30.30%) Ajax
1 30 (30.30%) HTML
1 30 (30.30%) XML
2 29 (29.29%) CSS
3 23 (23.23%) LDAP
4 18 (18.18%) SOAP
4 18 (18.18%) Web Services
5 16 (16.16%) .NET
6 12 (12.12%) AngularJS
6 12 (12.12%) jQuery
7 2 (2.02%) Elastic Stack
7 2 (2.02%) SailPoint
Miscellaneous
1 22 (22.22%) CMDB
2 12 (12.12%) Data Centre
3 7 (7.07%) Private Cloud
4 6 (6.06%) EMC VMAX
4 6 (6.06%) EMC VNX
4 6 (6.06%) HP Storage
4 6 (6.06%) IBM XIV
4 6 (6.06%) Replication
5 3 (3.03%) Analytical Skills
6 2 (2.02%) Management Information System
6 2 (2.02%) User Experience
7 1 (1.01%) Clustering
7 1 (1.01%) Public Cloud
7 1 (1.01%) Self-Motivation
7 1 (1.01%) Virtual Team
Operating Systems
1 27 (27.27%) Unix
2 16 (16.16%) Windows
3 12 (12.12%) Linux
4 7 (7.07%) Windows Server
5 6 (6.06%) Oracle Linux
5 6 (6.06%) Red Hat Enterprise Linux
5 6 (6.06%) Windows Server 2003
5 6 (6.06%) Windows Server 2008
5 6 (6.06%) Windows Server 2012
6 3 (3.03%) Windows Vista
7 1 (1.01%) Windows 10
7 1 (1.01%) Windows 7
Processes & Methodologies
1 85 (85.86%) ITSM
2 71 (71.72%) ITIL
3 53 (53.54%) Service Management
4 47 (47.47%) Project Management
5 33 (33.33%) Presales
6 24 (24.24%) Workflow
7 21 (21.21%) Enterprise Architecture
8 20 (20.20%) ERP
9 19 (19.19%) Customer Requirements
9 19 (19.19%) Data Management
10 18 (18.18%) Technical Architecture
11 17 (17.17%) Customer Engagement
11 17 (17.17%) IT Asset Management
11 17 (17.17%) ITIL V2
11 17 (17.17%) Thought Leadership
12 16 (16.16%) Service Delivery
12 16 (16.16%) Six Sigma
12 16 (16.16%) TOGAF
13 15 (15.15%) Business Intelligence
13 15 (15.15%) CRM
Programming Languages
1 35 (35.35%) Java
2 19 (19.19%) JavaScript
3 3 (3.03%) Python
4 2 (2.02%) Bash Shell
4 2 (2.02%) Perl
5 1 (1.01%) C
5 1 (1.01%) C++
5 1 (1.01%) PowerShell
5 1 (1.01%) Ruby
5 1 (1.01%) SQL
5 1 (1.01%) VBScript
Qualifications
1 17 (17.17%) Degree
2 14 (14.14%) PMP
3 7 (7.07%) Security Cleared
4 5 (5.05%) SC Cleared
5 4 (4.04%) DV Cleared
6 2 (2.02%) CISA
6 2 (2.02%) CISM
6 2 (2.02%) CISSP
6 2 (2.02%) CRISC
7 1 (1.01%) IIBA
7 1 (1.01%) ISEB
7 1 (1.01%) PMI Certification
Quality Assurance & Compliance
1 20 (20.20%) QA
2 16 (16.16%) COBIT
3 5 (5.05%) SLA
4 2 (2.02%) ISO 9001
4 2 (2.02%) ISO/IEC 20000
5 1 (1.01%) Data Quality
System Software
1 10 (10.10%) Active Directory
2 6 (6.06%) NFS
2 6 (6.06%) VMware ESXi
2 6 (6.06%) VMware Infrastructure
2 6 (6.06%) vSphere
3 1 (1.01%) Hyper-V
3 1 (1.01%) NDS
Systems Management
1 17 (17.17%) HP UCMDB
2 4 (4.04%) WhatsUp Gold
3 3 (3.03%) SCCM
4 2 (2.02%) Ansible
4 2 (2.02%) Kubernetes
5 1 (1.01%) BMC Performance Manager
5 1 (1.01%) Control-M
5 1 (1.01%) Microsoft Intune
5 1 (1.01%) NetIQ Identity Manager
5 1 (1.01%) Oracle Identity Management
5 1 (1.01%) SCOM
5 1 (1.01%) SCSM
5 1 (1.01%) SCVMM
Vendors
1 99 (100.00%) Remedy
2 71 (71.72%) ServiceNow
3 43 (43.43%) Oracle
4 39 (39.39%) HP
5 37 (37.37%) BMC
6 21 (21.21%) IBM
7 16 (16.16%) PeopleSoft
7 16 (16.16%) SAP
7 16 (16.16%) SolarWinds
8 15 (15.15%) CA
8 15 (15.15%) Hyperion
8 15 (15.15%) Siebel
9 10 (10.10%) Microsoft
10 6 (6.06%) EMC
10 6 (6.06%) Fujitsu
10 6 (6.06%) Red Hat
10 6 (6.06%) VMware
11 2 (2.02%) Citrix
11 2 (2.02%) ForgeRock
11 2 (2.02%) NetIQ