Period
to 17 January 2021

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 17 January 2021 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
17 Jan 2021
Same period 2020 Same period 2019
Rank 692 883 914
Rank change year-on-year +191 +31 +22
Permanent jobs citing Remedy ITSM 64 132 209
As % of all permanent jobs advertised in the UK 0.10% 0.10% 0.14%
As % of the Business Applications category 2.06% 1.79% 2.36%
Number of salaries quoted 54 101 148
Median annual salary £60,000 £35,000 £45,000
Median salary % change year-on-year +71.43% -22.22% -
10th Percentile £34,250 £25,375 £26,250
90th Percentile £75,000 £77,000 £71,250
UK excluding London median annual salary £60,000 £45,000 £43,500
% change year-on-year +33.33% +3.45% +16.00%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 3,112 7,355 8,860
As % of all permanent IT jobs advertised in the UK 5.03% 5.83% 5.86%
Number of salaries quoted 2,298 5,306 6,252
Median annual salary £55,000 £55,000 £52,500
Median salary % change year-on-year - +4.76% +1.94%
10th Percentile £32,500 £32,500 £31,250
90th Percentile £88,750 £95,000 £86,250
UK excluding London median annual salary £45,000 £50,000 £47,500
% change year-on-year -10.00% +5.26% +5.56%

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

3-month moving average salary quoted in jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

Salary distribution for jobs citing Remedy ITSM over the 6 months to 17 January 2021.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 17 January 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +204 57 £65,000 +85.71% 17
UK excluding London +188 42 £60,000 +33.33% 7
South East +151 21 £70,000 +55.56% 3
London +162 17 £70,000 +133.33% 10
North of England +84 9 £42,500 +41.67% 2
Midlands +82 7 £60,000 +118.18% 1
West Midlands +70 6 £60,000 +118.18% 1
North East - 6 - - 1
Work from Home -59 5 £60,000 -25.00% 2
North West +79 3 £42,500 -34.11% 1
Wales +52 3 £32,500 +3.17%
East of England +96 1 £60,000 -22.08%
South West +82 1 £44,000 -45.00% 1

For the 6 months to 17 January 2021, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy ITSM.

1 64 (100.00%) Remedy
2 58 (90.63%) ITSM
3 49 (76.56%) ITIL
4 38 (59.38%) Service Management
5 34 (53.13%) ServiceNow
6 32 (50.00%) BMC
7 22 (34.38%) HP
7 22 (34.38%) Oracle
7 22 (34.38%) Presales
8 19 (29.69%) Project Management
9 18 (28.13%) CMDB
10 17 (26.56%) SaaS
10 17 (26.56%) Java
11 14 (21.88%) Web Services
11 14 (21.88%) ERP
12 13 (20.31%) Change Management
12 13 (20.31%) Workflow
12 13 (20.31%) JIRA
13 12 (18.75%) Problem Management
13 12 (18.75%) Customer Requirements
13 12 (18.75%) Service Delivery
13 12 (18.75%) Degree
13 12 (18.75%) Windows
14 11 (17.19%) Finance
15 10 (15.63%) PaaS
15 10 (15.63%) IaaS
15 10 (15.63%) Ajax
15 10 (15.63%) SOAP
15 10 (15.63%) XML
15 10 (15.63%) MySQL

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (12.50%) IIS
1 8 (12.50%) Oracle Workflow
1 8 (12.50%) SAS
1 8 (12.50%) Tomcat
1 8 (12.50%) WebSphere
2 3 (4.69%) Confluence
3 2 (3.13%) Skype for Business
Applications
1 3 (4.69%) Microsoft Office
Business Applications
1 8 (12.50%) SAP GTS
2 6 (9.38%) Remedy AR System
Cloud Services
1 17 (26.56%) SaaS
2 10 (15.63%) IaaS
2 10 (15.63%) PaaS
3 8 (12.50%) Cloud Computing
4 4 (6.25%) AWS
5 3 (4.69%) Office 365
6 2 (3.13%) Azure
6 2 (3.13%) Azure Active Directory
Communications & Networking
1 9 (14.06%) SSL
1 9 (14.06%) VPN
2 3 (4.69%) SAN
2 3 (4.69%) VoIP
2 3 (4.69%) Wi-Fi
3 2 (3.13%) DHCP
3 2 (3.13%) DNS
3 2 (3.13%) ICMP
3 2 (3.13%) Skype
3 2 (3.13%) TCP/IP
Database & Business Intelligence
1 10 (15.63%) MySQL
2 8 (12.50%) BusinessObjects
2 8 (12.50%) DB2
2 8 (12.50%) SQL Server
3 3 (4.69%) OLAP
4 2 (3.13%) Amazon Aurora
4 2 (3.13%) PostgreSQL
4 2 (3.13%) SQL Server Reporting Services
Development Applications
1 13 (20.31%) JIRA
General
1 11 (17.19%) Finance
2 8 (12.50%) Italian Language
3 4 (6.25%) Law
3 4 (6.25%) Legal
4 3 (4.69%) Public Sector
4 3 (4.69%) Telecoms
Job Titles
1 13 (20.31%) Consultant
2 11 (17.19%) Architect
2 11 (17.19%) ITSM Architect
3 9 (14.06%) Developer
4 8 (12.50%) Customer Support Manager
4 8 (12.50%) Enterprise Solutions Architect
4 8 (12.50%) ITIL Manager
4 8 (12.50%) Senior Consultant
4 8 (12.50%) Solutions Architect
4 8 (12.50%) Support Manager
5 7 (10.94%) ITSM Consultant
5 7 (10.94%) Senior ITSM Consultant
5 7 (10.94%) Senior Technical Consultant
5 7 (10.94%) Technical Consultant
6 6 (9.38%) Administrator
7 5 (7.81%) Analyst
8 4 (6.25%) Configuration Management Consultant
8 4 (6.25%) Management Consultant
8 4 (6.25%) Remedy Administrator
8 4 (6.25%) Service Manager
Libraries, Frameworks & Software Standards
1 14 (21.88%) Web Services
2 10 (15.63%) Ajax
2 10 (15.63%) HTML
2 10 (15.63%) SOAP
2 10 (15.63%) XML
3 9 (14.06%) CSS
3 9 (14.06%) LDAP
4 8 (12.50%) .NET
5 2 (3.13%) CGI
6 1 (1.56%) COM
Miscellaneous
1 18 (28.13%) CMDB
2 7 (10.94%) Analytical Skills
3 5 (7.81%) Data Centre
4 4 (6.25%) Clustering
4 4 (6.25%) Public Cloud
5 3 (4.69%) Virtual Team
6 2 (3.13%) Private Cloud
6 2 (3.13%) Replication
7 1 (1.56%) EMC VNX
7 1 (1.56%) iPad
7 1 (1.56%) iPhone
7 1 (1.56%) Self-Motivation
Operating Systems
1 12 (18.75%) Windows
2 9 (14.06%) Unix
3 8 (12.50%) Linux
4 3 (4.69%) Windows Vista
5 2 (3.13%) Windows Server
Processes & Methodologies
1 58 (90.63%) ITSM
2 49 (76.56%) ITIL
3 38 (59.38%) Service Management
4 22 (34.38%) Presales
5 19 (29.69%) Project Management
6 14 (21.88%) ERP
7 13 (20.31%) Change Management
7 13 (20.31%) Workflow
8 12 (18.75%) Customer Requirements
8 12 (18.75%) Problem Management
8 12 (18.75%) Service Delivery
9 9 (14.06%) Customer Engagement
9 9 (14.06%) Incident Management
9 9 (14.06%) IT Asset Management
9 9 (14.06%) ITIL V2
9 9 (14.06%) Technical Architecture
9 9 (14.06%) Thought Leadership
10 8 (12.50%) Data Management
10 8 (12.50%) Enterprise Architecture
10 8 (12.50%) TOGAF
Programming Languages
1 17 (26.56%) Java
2 10 (15.63%) JavaScript
3 3 (4.69%) PowerShell
3 3 (4.69%) SQL
4 2 (3.13%) Bash Shell
Qualifications
1 12 (18.75%) Degree
2 8 (12.50%) PMP
3 7 (10.94%) SC Cleared
3 7 (10.94%) Security Cleared
4 1 (1.56%) IIBA
4 1 (1.56%) ITIL Certification
4 1 (1.56%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (12.50%) COBIT
2 5 (7.81%) SLA
3 1 (1.56%) QA
System Software
1 3 (4.69%) Active Directory
1 3 (4.69%) BitLocker
2 2 (3.13%) Firmware
2 2 (3.13%) Hyper-V
3 1 (1.56%) VMware ESXi
3 1 (1.56%) VMware Infrastructure
Systems Management
1 9 (14.06%) HP UCMDB
2 6 (9.38%) SCCM
3 2 (3.13%) Ansible
3 2 (3.13%) Galera Cluster
3 2 (3.13%) Microsoft Intune
3 2 (3.13%) SCOM
3 2 (3.13%) SCSM
3 2 (3.13%) SCVMM
4 1 (1.56%) Avamar
4 1 (1.56%) Control-M
4 1 (1.56%) HP Data Protector
4 1 (1.56%) Netcool
4 1 (1.56%) OpenView
Vendors
1 64 (100.00%) Remedy
2 34 (53.13%) ServiceNow
3 32 (50.00%) BMC
4 22 (34.38%) HP
4 22 (34.38%) Oracle
5 8 (12.50%) CA
5 8 (12.50%) Hyperion
5 8 (12.50%) IBM
5 8 (12.50%) PeopleSoft
5 8 (12.50%) SAP
5 8 (12.50%) Siebel
6 5 (7.81%) Microsoft
7 3 (4.69%) Apple
7 3 (4.69%) McAfee
8 2 (3.13%) Becrypt
8 2 (3.13%) Citrix
8 2 (3.13%) MobileIron
8 2 (3.13%) SolarWinds
9 1 (1.56%) EMC
9 1 (1.56%) VMware