Period
to 18 November 2017

The following table provides summary statistics for permanent job vacancies with a requirement for Remedy ITSM skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy ITSM over the 6 months to 18 November 2017 with a comparison to the same period in the previous 2 years.

BMC Remedy IT Service Management (ITSM)
UK
6 months to
18 Nov 2017
Same period 2016 Same period 2015
Rank 935 998 1019
Rank change year-on-year +63 +21 +30
Permanent jobs citing Remedy ITSM 243 224 296
As % of all permanent IT jobs advertised in the UK 0.14% 0.12% 0.14%
As % of the Business Applications category 1.76% 1.71% 1.96%
Number of salaries quoted 123 155 191
UK median annual salary £47,500 £40,000 £40,000
Median salary % change year-on-year +18.75% - -11.11%
10th Percentile £24,750 £27,723 £20,147
90th Percentile £72,250 £59,500 £58,921
UK excluding London median annual salary £45,000 £40,000 £33,500
% change year-on-year +12.50% +19.40% -4.29%

Remedy ITSM is in the Business Applications category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for business application skills.

All Business Application Skills
UK
Permanent vacancies with a requirement for business application skills 13798 13071 15089
As % of all permanent IT jobs advertised in the UK 7.71% 6.88% 6.89%
Number of salaries quoted 9736 9883 11749
UK median annual salary £50,000 £50,000 £52,500
Median salary % change year-on-year - -4.76% +5.00%
10th Percentile £31,250 £31,155 £31,250
90th Percentile £80,000 £80,000 £80,000
UK excluding London median annual salary £45,000 £45,000 £45,000

Remedy ITSM
Job Vacancy Trend

Job postings citing Remedy ITSM as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy ITSM in the UK

Remedy ITSM
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy ITSM.

Salary trend for Remedy ITSM in the UK

Remedy ITSM
Salary Histogram

The salary distribution of IT jobs citing Remedy ITSM over the 6 months to 18 November 2017.

Salary histogram for Remedy ITSM in the UK

Remedy ITSM
Top 13 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy ITSM within the UK over the 6 months to 18 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +36 222 £45,000 +12.50% 13
London +66 124 £45,000 +15.38% 6
UK excluding London +3 104 £45,000 +12.50% 7
Midlands +66 47 £54,000 +86.21%
East Midlands +65 28 £54,000 +100.00%
South East -7 21 £36,250 -9.38% 6
West Midlands +32 19 £38,250 +27.50%
East of England -40 14 £50,000 +17.65% 1
North of England +10 13 £35,469 -11.33%
Yorkshire - 7 £25,306 -
Scotland -6 6 £42,000 +5.00%
North West -23 6 £41,250 +3.13%
South West -18 3 £56,500 +86.78%

For the 6 months to 18 November 2017, IT jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Remedy ITSM.

1 243 (100.00%) Remedy
2 207 (85.19%) ITSM
3 185 (76.13%) ITIL
4 140 (57.61%) BMC
5 93 (38.27%) Service Management
6 82 (33.74%) Microsoft
7 76 (31.28%) Security Cleared
8 70 (28.81%) SQL Server
9 68 (27.98%) Problem Management
9 68 (27.98%) ServiceNow
10 66 (27.16%) Windows
11 65 (26.75%) Web Services
12 61 (25.10%) SC Cleared
12 61 (25.10%) ITIL V3
13 55 (22.63%) JavaScript
14 54 (22.22%) Active Directory
15 51 (20.99%) HTML
16 50 (20.58%) Finance
17 49 (20.16%) Ajax
17 49 (20.16%) SLA
18 48 (19.75%) Agile Software Development
19 46 (18.93%) .NET
20 43 (17.70%) Incident Management
21 42 (17.28%) IIS
22 38 (15.64%) Customer Requirements
23 37 (15.23%) C#
23 37 (15.23%) Service Delivery
24 36 (14.81%) Workflow
25 34 (13.99%) XML
25 34 (13.99%) SharePoint

Remedy ITSM
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 42 (17.28%) IIS
2 34 (13.99%) SharePoint
3 27 (11.11%) BizTalk Server
4 6 (2.47%) MS Exchange
4 6 (2.47%) SharePoint 2010
5 4 (1.65%) Skype for Business
6 3 (1.23%) Blackberry Enterprise Server
6 3 (1.23%) Exchange Server 2010
7 2 (0.82%) WebSphere
8 1 (0.41%) CMS
8 1 (0.41%) Oracle SOA Suite
8 1 (0.41%) Tomcat
Applications
1 19 (7.82%) Microsoft Office
2 4 (1.65%) Microsoft Excel
3 2 (0.82%) Acrobat
4 1 (0.41%) InfoPath
4 1 (0.41%) Microsoft PowerPoint
4 1 (0.41%) MS Visio
4 1 (0.41%) Spreadsheet
Business Applications
1 4 (1.65%) SAP SRM
2 3 (1.23%) assyst
2 3 (1.23%) Dynamics AX
2 3 (1.23%) Dynamics CRM
2 3 (1.23%) Remedy AR System
Cloud Services
1 6 (2.47%) SaaS
2 2 (0.82%) Amazon AWS
3 1 (0.41%) Cloud Computing
3 1 (0.41%) IaaS
3 1 (0.41%) Office 365
3 1 (0.41%) Oracle Service Cloud
3 1 (0.41%) PaaS
3 1 (0.41%) Virtual Private Cloud
Communications & Networking
1 15 (6.17%) VPN
2 11 (4.53%) FTP
2 11 (4.53%) HTTP
2 11 (4.53%) SNMP
3 10 (4.12%) SAN
4 9 (3.70%) SSL
5 8 (3.29%) LAN
6 7 (2.88%) LDAP
7 6 (2.47%) DHCP
7 6 (2.47%) WAN
8 5 (2.06%) DNS
8 5 (2.06%) Firewall
8 5 (2.06%) TCP/IP
8 5 (2.06%) Wireless
9 4 (1.65%) NAS
10 2 (0.82%) Cisco IPT
10 2 (0.82%) Internet
10 2 (0.82%) Remote Desktop
10 2 (0.82%) Unified Communications
10 2 (0.82%) Wi-Fi
Database & Business Intelligence
1 70 (28.81%) SQL Server
2 27 (11.11%) SQL Server 2014
3 7 (2.88%) Oracle Database
3 7 (2.88%) Oracle Database 11g
4 3 (1.23%) DB2
4 3 (1.23%) MySQL
4 3 (1.23%) PostgreSQL
5 2 (0.82%) BusinessObjects
5 2 (0.82%) Oracle BI EE
5 2 (0.82%) SAP HANA
6 1 (0.41%) OLAP
6 1 (0.41%) OLTP
6 1 (0.41%) Oracle OLAP
6 1 (0.41%) SQL Server 2008
6 1 (0.41%) SQL Server Reporting Services
Development Applications
1 28 (11.52%) Team Foundation Server
2 20 (8.23%) JIRA
3 2 (0.82%) Selenium
4 1 (0.41%) Visual Studio
General
1 50 (20.58%) Finance
2 29 (11.93%) Financial Institution
3 10 (4.12%) Telecoms
4 4 (1.65%) Banking
4 4 (1.65%) Retail
5 3 (1.23%) Legal
5 3 (1.23%) Manufacturing
5 3 (1.23%) Marketing
6 1 (0.41%) Law
6 1 (0.41%) Pharmaceutical
Job Titles
1 34 (13.99%) Analyst
1 34 (13.99%) Developer
2 33 (13.58%) Consultant
3 28 (11.52%) Service Manager
4 26 (10.70%) ITSM Consultant
5 24 (9.88%) Applications Support
6 19 (7.82%) Support Engineer
7 17 (7.00%) .NET Developer
7 17 (7.00%) Architect
8 16 (6.58%) Technical Consultant
9 14 (5.76%) 2nd Line Engineer
10 13 (5.35%) Service Analyst
11 11 (4.53%) Business Analyst
11 11 (4.53%) Implementation Consultant
11 11 (4.53%) SAP Analyst
11 11 (4.53%) Service Transition Manager
11 11 (4.53%) Technical Business Analyst
11 11 (4.53%) Technical Implementation Consultant
11 11 (4.53%) Transition Manager
12 10 (4.12%) Applications Support Engineer
Libraries, Frameworks & Software Standards
1 65 (26.75%) Web Services
2 51 (20.99%) HTML
3 49 (20.16%) Ajax
4 46 (18.93%) .NET
5 34 (13.99%) XML
6 33 (13.58%) CSS
7 30 (12.35%) SOAP
8 28 (11.52%) jQuery
9 27 (11.11%) ASP.NET Web API
9 27 (11.11%) Entity Framework
9 27 (11.11%) WCF
10 13 (5.35%) Middleware
11 12 (4.94%) REST
11 12 (4.94%) SAP PI
11 12 (4.94%) XSLT
12 11 (4.53%) .NET Framework
12 11 (4.53%) cXML
12 11 (4.53%) EDIFACT
12 11 (4.53%) JDBC
12 11 (4.53%) JSON
Miscellaneous
1 32 (13.17%) CMDB
2 29 (11.93%) Hedge funds
3 18 (7.41%) Analytical Skills
4 10 (4.12%) Computer Science
4 10 (4.12%) Data Centre
4 10 (4.12%) Management Information System
5 5 (2.06%) Clustering
5 5 (2.06%) Replication
5 5 (2.06%) Virtual Team
6 3 (1.23%) User Experience
7 2 (0.82%) Blackberry
7 2 (0.82%) Enterprise Software
7 2 (0.82%) Minimum Viable Product
7 2 (0.82%) SWIFT
7 2 (0.82%) Web 2.0
8 1 (0.41%) Blog
8 1 (0.41%) Hybrid Cloud
8 1 (0.41%) iPhone
8 1 (0.41%) Life Science
8 1 (0.41%) Video Conferencing
Operating Systems
1 66 (27.16%) Windows
2 33 (13.58%) Windows Server
3 31 (12.76%) Unix
4 17 (7.00%) Windows Server 2008
5 16 (6.58%) Windows Server 2012
6 8 (3.29%) Windows 7
7 7 (2.88%) Linux
8 2 (0.82%) AIX
8 2 (0.82%) Red Hat Enterprise Linux
8 2 (0.82%) Windows 2000
8 2 (0.82%) Windows Server 2003
9 1 (0.41%) HPUX
9 1 (0.41%) Mac OS X
9 1 (0.41%) Solaris
9 1 (0.41%) Windows 10
9 1 (0.41%) Windows 8
Processes & Methodologies
1 207 (85.19%) ITSM
2 185 (76.13%) ITIL
3 93 (38.27%) Service Management
4 68 (27.98%) Problem Management
5 61 (25.10%) ITIL V3
6 48 (19.75%) Agile Software Development
7 43 (17.70%) Incident Management
8 38 (15.64%) Customer Requirements
9 37 (15.23%) Service Delivery
10 36 (14.81%) Workflow
11 33 (13.58%) Change Management
12 31 (12.76%) Service Design
13 28 (11.52%) SOA
14 27 (11.11%) MVC
15 23 (9.47%) Presales
16 22 (9.05%) AOP
16 22 (9.05%) Configuration Management
17 17 (7.00%) Document Management
17 17 (7.00%) Project Management
17 17 (7.00%) Stakeholder Management
Programming Languages
1 55 (22.63%) JavaScript
2 37 (15.23%) C#
3 33 (13.58%) SQL
4 24 (9.88%) Shell Script
5 19 (7.82%) Java
6 14 (5.76%) PowerShell
7 11 (4.53%) PL/SQL
7 11 (4.53%) T-SQL
7 11 (4.53%) XPath
7 11 (4.53%) XQuery
8 10 (4.12%) VB
8 10 (4.12%) VBScript
9 4 (1.65%) Python
10 3 (1.23%) C
11 2 (0.82%) Groovy
11 2 (0.82%) Perl
12 1 (0.41%) R
12 1 (0.41%) VBA
Qualifications
1 76 (31.28%) Security Cleared
2 61 (25.10%) SC Cleared
3 18 (7.41%) ITIL Certification
4 17 (7.00%) Degree
5 13 (5.35%) Cisco Certification
5 13 (5.35%) MCP
6 12 (4.94%) CCNA
7 10 (4.12%) ITIL Foundation Certificate
8 8 (3.29%) Microsoft Certification
9 7 (2.88%) DV Cleared
9 7 (2.88%) MCSA
10 6 (2.47%) MCSE
11 4 (1.65%) PRINCE2 Certification
12 3 (1.23%) CCNP
12 3 (1.23%) Computer Science Degree
13 2 (0.82%) ISEB
13 2 (0.82%) RHCE
14 1 (0.41%) BPSS Clearance
14 1 (0.41%) CCIE Service Provider
14 1 (0.41%) MCDST
Quality Assurance & Compliance
1 49 (20.16%) SLA
2 11 (4.53%) RosettaNet
3 4 (1.65%) ISO/IEC 27001
4 3 (1.23%) QA
5 1 (0.41%) ISO/IEC 20000
System Software
1 54 (22.22%) Active Directory
2 25 (10.29%) VMware Infrastructure
3 6 (2.47%) Virtual Desktop
4 5 (2.06%) VMware ESXi
5 4 (1.65%) vSphere
6 3 (1.23%) XenApp
7 2 (0.82%) Docker
7 2 (0.82%) Firmware
7 2 (0.82%) Forefront TMG
7 2 (0.82%) Hyper-V
7 2 (0.82%) Veritas Cluster Server
8 1 (0.41%) Virtual Servers
Systems Management
1 14 (5.76%) BMC PATROL
2 13 (5.35%) SCCM
2 13 (5.35%) SCOrch
3 6 (2.47%) WSUS
4 4 (1.65%) Netcool
5 3 (1.23%) Norton AntiVirus
5 3 (1.23%) SCOM
5 3 (1.23%) Tivoli
6 2 (0.82%) AirWatch
6 2 (0.82%) Aspera SmartTrack
6 2 (0.82%) BladeLogic
6 2 (0.82%) Cisco CUCM
6 2 (0.82%) Cisco UCCE
6 2 (0.82%) vCenter Server
7 1 (0.41%) Ansible
7 1 (0.41%) FortiGate
7 1 (0.41%) Nagios
7 1 (0.41%) Opscode Chef
7 1 (0.41%) Systems Management Server (SMS)
7 1 (0.41%) Unicenter
Vendors
1 243 (100.00%) Remedy
2 140 (57.61%) BMC
3 82 (33.74%) Microsoft
4 68 (27.98%) ServiceNow
5 30 (12.35%) LANDesk
6 29 (11.93%) VMware
7 27 (11.11%) Sitecore
8 25 (10.29%) HP
9 24 (9.88%) HEAT Software
10 18 (7.41%) Oracle
11 16 (6.58%) SAP
12 13 (5.35%) Splunk
13 12 (4.94%) Nimsoft
14 11 (4.53%) AppDynamics
15 10 (4.12%) Cisco
16 8 (3.29%) Citrix
16 8 (3.29%) IBM
17 6 (2.47%) EMC
17 6 (2.47%) Snow
18 5 (2.06%) Symantec