Period
to 25 September 2018

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 25 September 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
25 Sep 2018
Same period 2017 Same period 2016
Rank 590 618 623
Rank change year-on-year +28 +5 -52
Permanent jobs citing Remedy 684 684 766
As % of all permanent IT jobs advertised in the UK 0.41% 0.39% 0.40%
As % of the Vendors category 0.95% 0.87% 0.91%
Number of salaries quoted 476 422 528
UK median annual salary £37,500 £40,000 £42,500
Median salary % change year-on-year -6.25% -5.88% +6.25%
10th Percentile £20,500 £23,000 £21,675
90th Percentile £63,125 £71,250 £65,750
UK excluding London median annual salary £36,000 £37,000 £42,000
% change year-on-year -2.70% -11.90% +12.00%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 72,160 78,545 84,272
As % of all permanent IT jobs advertised in the UK 43.08% 44.52% 44.03%
Number of salaries quoted 55,903 60,757 68,320
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,000 £26,250 £26,250
90th Percentile £79,450 £75,000 £75,000
UK excluding London median annual salary £45,000 £42,500 £42,000
% change year-on-year +5.88% +1.19% +5.00%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

The salary distribution of IT jobs citing Remedy over the 6 months to 25 September 2018.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 25 September 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -22 588 £37,500 -6.25% 74
UK excluding London +89 431 £36,000 -2.70% 65
London -84 183 £37,500 -16.67% 12
South East +33 131 £37,500 +15.38% 16
Midlands +55 117 £43,500 +55.36% 10
North of England +55 87 £30,750 -3.91% 13
West Midlands +39 65 £43,500 +61.11% 6
East Midlands +38 52 £37,500 -30.56% 4
Yorkshire +43 46 £29,500 -7.81% 4
East of England +22 44 £35,000 -20.00% 11
North West +31 39 £40,750 +1.88% 7
South West -4 30 £40,000 - 12
Scotland -5 17 £52,500 +47.89% 2
Northern Ireland +14 12 £21,000 -31.15%
Wales +9 6 £32,000 -22.42% 1
North East -17 2 £19,000 -32.14% 2

For the 6 months to 25 September 2018, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy.

1 273 (39.91%) ITIL
2 259 (37.87%) Remedy ITSM
3 254 (37.13%) Windows
4 224 (32.75%) ITSM
5 214 (31.29%) Active Directory
6 189 (27.63%) Microsoft
7 186 (27.19%) Service Management
8 145 (21.20%) BMC
9 139 (20.32%) Finance
10 133 (19.44%) Incident Management
11 126 (18.42%) SQL
11 126 (18.42%) Microsoft Office
12 115 (16.81%) ServiceNow
13 105 (15.35%) Linux
13 105 (15.35%) SLA
14 103 (15.06%) Windows 7
15 101 (14.77%) Problem-Solving
16 98 (14.33%) Analytical Skills
17 83 (12.13%) ITIL V3
18 82 (11.99%) Unix
19 77 (11.26%) Oracle
20 76 (11.11%) Microsoft Excel
21 73 (10.67%) Internet
22 72 (10.53%) Degree
23 71 (10.38%) HP
24 67 (9.80%) SharePoint
24 67 (9.80%) SCCM
25 63 (9.21%) LAN
26 62 (9.06%) Data Centre
27 60 (8.77%) PowerShell

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 67 (9.80%) SharePoint
2 56 (8.19%) MS Exchange
3 44 (6.43%) Exchange Server 2013
4 40 (5.85%) Exchange Server 2010
5 25 (3.65%) Skype for Business
6 24 (3.51%) Apache
7 23 (3.36%) SharePoint 2013
8 16 (2.34%) Blackberry Enterprise Server
8 16 (2.34%) Exchange Server 2007
9 14 (2.05%) WebSphere
10 12 (1.75%) IBM Notes
10 12 (1.75%) IIS
11 10 (1.46%) Confluence
12 8 (1.17%) CMS
12 8 (1.17%) Tomcat
13 5 (0.73%) BizTalk Server
14 4 (0.58%) WebSphere Application Server
15 2 (0.29%) SharePoint 2010
16 1 (0.15%) Commerce Server
16 1 (0.15%) SAS
Applications
1 126 (18.42%) Microsoft Office
2 76 (11.11%) Microsoft Excel
3 55 (8.04%) Microsoft PowerPoint
4 17 (2.49%) MS Visio
5 6 (0.88%) Microsoft Project
6 4 (0.58%) Acrobat
7 1 (0.15%) Spreadsheet
Business Applications
1 259 (37.87%) Remedy ITSM
2 7 (1.02%) assyst
3 3 (0.44%) Magento
3 3 (0.44%) SAP ERP
3 3 (0.44%) SAP Hybris
4 2 (0.29%) SAP CO
4 2 (0.29%) SAP FI
4 2 (0.29%) SAP FI/CO
5 1 (0.15%) Remedy AR System
Cloud Services
1 47 (6.87%) Office 365
2 30 (4.39%) Microsoft Azure
3 25 (3.65%) Amazon AWS
4 12 (1.75%) SaaS
5 10 (1.46%) Azure Active Directory
5 10 (1.46%) Google Cloud Platform
6 7 (1.02%) Amazon EC2
6 7 (1.02%) Amazon S3
6 7 (1.02%) GitHub
7 4 (0.58%) Amazon CloudWatch
7 4 (0.58%) Amazon ElastiCache
7 4 (0.58%) AWS CloudFormation
7 4 (0.58%) AWS CloudTrail
7 4 (0.58%) AWS CodePipeline
7 4 (0.58%) AWS Lambda
7 4 (0.58%) CloudFront
7 4 (0.58%) IBM Cloud
7 4 (0.58%) Serverless
7 4 (0.58%) SoftLayer
8 3 (0.44%) Route 53
Communications & Networking
1 73 (10.67%) Internet
2 63 (9.21%) LAN
3 55 (8.04%) VPN
4 53 (7.75%) TCP/IP
5 47 (6.87%) WAN
6 36 (5.26%) DNS
6 36 (5.26%) Wireless
7 35 (5.12%) Firewall
8 30 (4.39%) Remote Desktop
9 28 (4.09%) VoIP
10 25 (3.65%) Network Security
11 24 (3.51%) Wi-Fi
12 21 (3.07%) Ethernet
13 16 (2.34%) MPLS
14 12 (1.75%) DHCP
14 12 (1.75%) VLAN
15 11 (1.61%) BGP
16 10 (1.46%) Cisco IOS
17 9 (1.32%) Bluetooth
17 9 (1.32%) WLAN
Database & Business Intelligence
1 42 (6.14%) Relational Database
2 38 (5.56%) MySQL
3 34 (4.97%) SQL Server
4 24 (3.51%) Oracle Database
5 15 (2.19%) Crystal Reports
6 11 (1.61%) Data Warehouse
6 11 (1.61%) Oracle Database 10g
6 11 (1.61%) Oracle Database 11g
7 10 (1.46%) Oracle Database 12c
7 10 (1.46%) RDBMS
7 10 (1.46%) SQL Server 2008
8 9 (1.32%) Informix
8 9 (1.32%) SQL Server 2014
8 9 (1.32%) SQL Server 2016
9 8 (1.17%) NuoDB
9 8 (1.17%) SQL Server 2012
10 7 (1.02%) SQL Server 2000
11 5 (0.73%) MongoDB
11 5 (0.73%) PostgreSQL
12 4 (0.58%) Big Data
Development Applications
1 21 (3.07%) JIRA
2 11 (1.61%) Team Foundation Server
3 9 (1.32%) Git (software)
3 9 (1.32%) Toad
4 5 (0.73%) ClearCase
5 4 (0.58%) XMLSpy
6 2 (0.29%) Jenkins
7 1 (0.15%) Bugzilla
7 1 (0.15%) Hudson
7 1 (0.15%) Oracle Forms
7 1 (0.15%) Subversion
General
1 139 (20.32%) Finance
2 43 (6.29%) Retail
3 42 (6.14%) Marketing
4 36 (5.26%) Banking
5 17 (2.49%) Legal
6 16 (2.34%) Games
7 14 (2.05%) Telecoms
8 9 (1.32%) Investment Banking
9 7 (1.02%) Advertising
10 5 (0.73%) Aerospace
10 5 (0.73%) Billing
11 4 (0.58%) Local Government
11 4 (0.58%) Spanish Language
12 3 (0.44%) Manufacturing
12 3 (0.44%) Publishing
13 2 (0.29%) Back Office
13 2 (0.29%) Electronics
13 2 (0.29%) French Language
13 2 (0.29%) General Ledger
14 1 (0.15%) German Language
Job Titles
1 207 (30.26%) Analyst
2 81 (11.84%) Support Engineer
3 79 (11.55%) Support Analyst
4 65 (9.50%) Service Analyst
5 60 (8.77%) 2nd Line Support
6 48 (7.02%) Applications Support
7 45 (6.58%) Service Desk Analyst
8 42 (6.14%) 2nd Line Engineer
9 38 (5.56%) Desktop Support
10 36 (5.26%) 2nd Line Support Engineer
11 35 (5.12%) Consultant
12 33 (4.82%) Applications Engineer
12 33 (4.82%) Developer
13 32 (4.68%) Architect
14 28 (4.09%) IT Analyst
15 27 (3.95%) Administrator
16 24 (3.51%) Applications Support Analyst
17 23 (3.36%) Incident Manager
18 22 (3.22%) 1st/2nd Line Support
18 22 (3.22%) Operations Engineer
Libraries, Frameworks & Software Standards
1 39 (5.70%) Web Services
2 38 (5.56%) HTML
3 37 (5.41%) .NET
4 26 (3.80%) .NET Framework
5 24 (3.51%) CSS
5 24 (3.51%) XML
6 17 (2.49%) SOAP
7 12 (1.75%) Hibernate
7 12 (1.75%) JSON
7 12 (1.75%) Regular Expression
8 10 (1.46%) Rendezvous
9 9 (1.32%) 802.1X
9 9 (1.32%) jQuery
9 9 (1.32%) RESTful
10 8 (1.17%) HTML5
10 8 (1.17%) SAML
11 7 (1.02%) CSS3
11 7 (1.02%) LAMP
11 7 (1.02%) Laravel
11 7 (1.02%) Middleware
Miscellaneous
1 98 (14.33%) Analytical Skills
2 62 (9.06%) Data Centre
3 54 (7.89%) Self-Motivation
4 50 (7.31%) Management Information System
5 39 (5.70%) CMDB
6 31 (4.53%) Blackberry
7 24 (3.51%) Mobile App
8 22 (3.22%) Smart Meter
9 19 (2.78%) Enterprise Software
10 16 (2.34%) Computer Science
11 14 (2.05%) Client/Server
12 12 (1.75%) Foreign Exchange (FX)
13 10 (1.46%) Linux Command Line
14 9 (1.32%) Video Conferencing
15 8 (1.17%) Driving Licence
16 6 (0.88%) EMC VNX
16 6 (0.88%) Handset
16 6 (0.88%) Smart Energy
17 5 (0.73%) Derivative
18 4 (0.58%) DataPower
Operating Systems
1 254 (37.13%) Windows
2 105 (15.35%) Linux
3 103 (15.06%) Windows 7
4 82 (11.99%) Unix
5 59 (8.63%) Windows Server
6 56 (8.19%) Windows 10
7 43 (6.29%) Windows Server 2012
8 34 (4.97%) Windows Server 2008
9 24 (3.51%) Apple iOS
10 21 (3.07%) Red Hat Enterprise Linux
11 18 (2.63%) Windows 8
12 17 (2.49%) Mac OS X
13 15 (2.19%) Solaris
14 13 (1.90%) Android
15 12 (1.75%) Windows 2000
16 10 (1.46%) Ubuntu
17 9 (1.32%) Windows Phone
18 7 (1.02%) CentOS
19 6 (0.88%) Windows XP
20 5 (0.73%) Windows Server 2003
Processes & Methodologies
1 273 (39.91%) ITIL
2 224 (32.75%) ITSM
3 186 (27.19%) Service Management
4 133 (19.44%) Incident Management
5 101 (14.77%) Problem-Solving
6 83 (12.13%) ITIL V3
7 60 (8.77%) Change Management
8 57 (8.33%) Service Delivery
9 55 (8.04%) Project Management
10 51 (7.46%) Problem Management
11 49 (7.16%) Configuration Management
12 43 (6.29%) Customer Requirements
13 42 (6.14%) Workflow
14 38 (5.56%) Presales
15 36 (5.26%) Root Cause Analysis
16 35 (5.12%) Continuous Improvement
17 34 (4.97%) Collaborative Working
17 34 (4.97%) DevOps
17 34 (4.97%) Ticket Management
18 30 (4.39%) SDLC
Programming Languages
1 126 (18.42%) SQL
2 60 (8.77%) PowerShell
3 57 (8.33%) Java
4 55 (8.04%) JavaScript
5 31 (4.53%) PL/SQL
6 30 (4.39%) C#
6 30 (4.39%) Python
7 20 (2.92%) VB
8 16 (2.34%) Bash Shell
9 14 (2.05%) PHP
9 14 (2.05%) Shell Script
10 12 (1.75%) Groovy
11 10 (1.46%) Perl
12 9 (1.32%) VBScript
13 7 (1.02%) PHP 7
14 6 (0.88%) JCL
15 5 (0.73%) C
16 4 (0.58%) COBOL
17 2 (0.29%) T-SQL
18 1 (0.15%) VBA
Qualifications
1 72 (10.53%) Degree
2 52 (7.60%) Microsoft Certification
3 49 (7.16%) ITIL Certification
4 44 (6.43%) Security Cleared
5 42 (6.14%) MCP
6 37 (5.41%) MCDST
7 36 (5.26%) SC Cleared
8 32 (4.68%) Cisco Certification
9 31 (4.53%) MCSA
10 28 (4.09%) Computer Science Degree
11 24 (3.51%) CCNA
12 22 (3.22%) MCSE
13 16 (2.34%) MCITP
14 14 (2.05%) CCNP
15 13 (1.90%) A+ Certification
15 13 (1.90%) Network+ Certification
16 12 (1.75%) ACDT
16 12 (1.75%) ACHDS
16 12 (1.75%) ACTC
16 12 (1.75%) ISTQB
Quality Assurance & Compliance
1 105 (15.35%) SLA
2 19 (2.78%) Data Quality
3 10 (1.46%) PMO
4 6 (0.88%) ISO/IEC 20000
4 6 (0.88%) SEPA
5 4 (0.58%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
5 4 (0.58%) QA
6 2 (0.29%) Actionable Recommendations
6 2 (0.29%) COBIT
7 1 (0.15%) ISO/IEC 27001
7 1 (0.15%) PCI DSS
7 1 (0.15%) Sarbanes-Oxley
System Software
1 214 (31.29%) Active Directory
2 28 (4.09%) VMware Infrastructure
3 25 (3.65%) Hyper-V
4 17 (2.49%) Virtual Servers
5 10 (1.46%) Docker
5 10 (1.46%) XenApp
6 9 (1.32%) Oracle RAC
6 9 (1.32%) VMware ESXi
7 8 (1.17%) DFS Replication
8 6 (0.88%) Veritas Cluster Server
9 5 (0.73%) Firmware
9 5 (0.73%) Virtual Machines
10 4 (0.58%) BitLocker
11 2 (0.29%) VMware Server
12 1 (0.15%) Veritas File System
Systems Management
1 67 (9.80%) SCCM
2 26 (3.80%) Control-M
3 25 (3.65%) ServiceCenter
4 19 (2.78%) Cisco CUCM
4 19 (2.78%) HP ALM
5 17 (2.49%) Puppet
6 15 (2.19%) Oracle ZFS
7 12 (1.75%) NetBackup
7 12 (1.75%) SCOM
7 12 (1.75%) Unicenter
7 12 (1.75%) ZABBIX
8 11 (1.61%) Ansible
8 11 (1.61%) SCVMM
9 9 (1.32%) BMC PATROL
9 9 (1.32%) Oracle Enterprise Manager
10 7 (1.02%) CA Spectrum
10 7 (1.02%) Single Sign-On
11 6 (0.88%) Terraform
11 6 (0.88%) vCenter Server
11 6 (0.88%) Xymon
Vendors
1 189 (27.63%) Microsoft
2 145 (21.20%) BMC
3 115 (16.81%) ServiceNow
4 77 (11.26%) Oracle
5 71 (10.38%) HP
6 60 (8.77%) Cisco
7 44 (6.43%) Apple
8 43 (6.29%) VMware
9 32 (4.68%) Citrix
10 31 (4.53%) CA
11 26 (3.80%) Dell
12 18 (2.63%) SAP
13 17 (2.49%) Red Hat
14 16 (2.34%) Bloomberg
14 16 (2.34%) Reuters
14 16 (2.34%) Salesforce.com
15 15 (2.19%) IBM
16 13 (1.90%) Google
17 12 (1.75%) ConnectWise
17 12 (1.75%) Lotus