Period
to 20 November 2018

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 20 November 2018 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
20 Nov 2018
Same period 2017 Same period 2016
Rank 580 648 658
Rank change year-on-year +68 +10 -91
Permanent jobs citing Remedy 686 637 669
As % of all permanent IT jobs advertised in the UK 0.42% 0.35% 0.36%
As % of the Vendors category 0.99% 0.80% 0.81%
Number of salaries quoted 497 384 474
UK median annual salary £37,500 £37,500 £40,000
Median salary % change year-on-year - -6.25% +6.67%
10th Percentile £21,250 £20,750 £21,750
90th Percentile £62,500 £62,500 £63,750
UK excluding London median annual salary £37,500 £33,437 £40,000
% change year-on-year +12.15% -16.41% +14.29%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 69,476 79,866 82,199
As % of all permanent IT jobs advertised in the UK 42.59% 44.39% 43.94%
Number of salaries quoted 53,793 61,737 66,386
UK median annual salary £50,000 £47,500 £46,000
Median salary % change year-on-year +5.26% +3.26% +2.22%
10th Percentile £27,500 £26,250 £26,250
90th Percentile £80,000 £75,000 £75,000
UK excluding London median annual salary £45,000 £42,500 £42,500
% change year-on-year +5.88% - +3.66%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

The salary distribution of IT jobs citing Remedy over the 6 months to 20 November 2018.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 20 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +46 613 £37,500 - 66
UK excluding London +121 437 £37,500 +12.15% 41
London -12 200 £35,000 -17.65% 25
South East +62 134 £37,500 +17.19% 15
Midlands +52 119 £43,500 +58.18% 9
North of England +44 83 £37,000 +20.33% 10
West Midlands +34 64 £43,500 +67.31% 9
East Midlands +35 55 £42,500 -21.30%
North West +46 50 £47,500 +54.47% 7
East of England +29 43 £35,000 -17.65% 5
South West +11 43 £40,000 - 2
Yorkshire +25 31 £28,750 -10.16% 3
Scotland +8 15 £35,750 -0.69%
Northern Ireland - 10 £21,000 -
Wales +12 4 £32,000 -17.66%
North East 0 2 £19,000 -32.14%

For the 6 months to 20 November 2018, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy.

1 262 (38.19%) ITIL
2 247 (36.01%) Remedy ITSM
3 230 (33.53%) Windows
4 209 (30.47%) Active Directory
5 202 (29.45%) ITSM
6 174 (25.36%) Service Management
7 169 (24.64%) Microsoft
8 138 (20.12%) Incident Management
9 134 (19.53%) BMC
10 118 (17.20%) Finance
11 108 (15.74%) SQL
12 107 (15.60%) Linux
13 102 (14.87%) Microsoft Office
14 97 (14.14%) ServiceNow
15 88 (12.83%) SLA
16 86 (12.54%) Windows 7
17 85 (12.39%) Unix
18 84 (12.24%) ITIL V3
19 75 (10.93%) Analytical Skills
20 74 (10.79%) Internet
21 72 (10.50%) Oracle
21 72 (10.50%) Problem-Solving
22 70 (10.20%) HP
23 68 (9.91%) Data Centre
23 68 (9.91%) SCCM
24 64 (9.33%) Windows Server
25 61 (8.89%) LAN
26 60 (8.75%) Cisco
27 59 (8.60%) Microsoft Certification
27 59 (8.60%) Configuration Management

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 58 (8.45%) MS Exchange
2 52 (7.58%) SharePoint
3 46 (6.71%) Exchange Server 2010
4 43 (6.27%) Exchange Server 2013
5 30 (4.37%) Skype for Business
6 20 (2.92%) Apache
7 18 (2.62%) WebSphere
8 17 (2.48%) CMS
9 15 (2.19%) Exchange Server 2007
10 14 (2.04%) SharePoint 2013
11 13 (1.90%) Blackberry Enterprise Server
12 12 (1.75%) IBM Notes
13 10 (1.46%) BizTalk Server
13 10 (1.46%) Confluence
14 8 (1.17%) Oracle Application Server
15 7 (1.02%) SharePoint 2010
16 6 (0.87%) Commerce Server
17 5 (0.73%) Tomcat
18 4 (0.58%) IIS
19 2 (0.29%) JBoss
Applications
1 102 (14.87%) Microsoft Office
2 57 (8.31%) Microsoft Excel
3 38 (5.54%) Microsoft PowerPoint
4 13 (1.90%) MS Visio
5 2 (0.29%) Microsoft Project
6 1 (0.15%) Acrobat
6 1 (0.15%) Spreadsheet
Business Applications
1 247 (36.01%) Remedy ITSM
2 5 (0.73%) assyst
2 5 (0.73%) Unit4 Business World
3 3 (0.44%) Remedy AR System
4 2 (0.29%) Salesforce.com CRM
4 2 (0.29%) SAP CO
4 2 (0.29%) SAP FI
4 2 (0.29%) SAP FI/CO
4 2 (0.29%) Sentinel
4 2 (0.29%) Workfront
5 1 (0.15%) Magento
5 1 (0.15%) SAP ERP
5 1 (0.15%) SAP Hybris
Cloud Services
1 39 (5.69%) Office 365
2 37 (5.39%) Amazon AWS
3 30 (4.37%) Microsoft Azure
4 18 (2.62%) Google Cloud Platform
5 14 (2.04%) SaaS
6 11 (1.60%) GitHub
7 7 (1.02%) Azure Active Directory
8 6 (0.87%) Amazon EC2
8 6 (0.87%) Amazon S3
9 5 (0.73%) Amazon CloudWatch
9 5 (0.73%) Amazon ElastiCache
9 5 (0.73%) AWS CloudFormation
9 5 (0.73%) AWS CloudTrail
9 5 (0.73%) AWS CodePipeline
9 5 (0.73%) AWS Lambda
9 5 (0.73%) CloudFront
9 5 (0.73%) IBM Cloud
9 5 (0.73%) Serverless
9 5 (0.73%) SoftLayer
10 2 (0.29%) Google Analytics
Communications & Networking
1 74 (10.79%) Internet
2 61 (8.89%) LAN
3 55 (8.02%) TCP/IP
4 48 (7.00%) VPN
5 46 (6.71%) WAN
6 44 (6.41%) Wireless
7 38 (5.54%) DNS
8 32 (4.66%) Wi-Fi
9 24 (3.50%) Network Security
10 22 (3.21%) Firewall
11 21 (3.06%) Ethernet
12 20 (2.92%) VoIP
13 18 (2.62%) DHCP
13 18 (2.62%) Remote Desktop
14 17 (2.48%) MPLS
15 15 (2.19%) Cisco IOS
16 14 (2.04%) BGP
17 11 (1.60%) SAN
18 10 (1.46%) L2TP
18 10 (1.46%) RSVP
Database & Business Intelligence
1 43 (6.27%) MySQL
2 38 (5.54%) SQL Server
3 35 (5.10%) Relational Database
4 21 (3.06%) Oracle Database
5 13 (1.90%) RDBMS
6 12 (1.75%) Data Warehouse
6 12 (1.75%) Oracle Database 10g
6 12 (1.75%) Oracle Database 11g
7 11 (1.60%) Oracle Database 12c
8 9 (1.31%) Informix
8 9 (1.31%) SQL Server 2008
8 9 (1.31%) SQL Server 2012
8 9 (1.31%) SQL Server 2014
8 9 (1.31%) SQL Server 2016
9 8 (1.17%) NuoDB
10 6 (0.87%) MongoDB
11 5 (0.73%) Amazon DynamoDB
11 5 (0.73%) Big Data
11 5 (0.73%) SQL Server 2000
12 3 (0.44%) Crystal Reports
Development Applications
1 19 (2.77%) JIRA
2 13 (1.90%) Git (software)
3 9 (1.31%) Toad
4 7 (1.02%) Rational DOORS
4 7 (1.02%) Rational Quality Manager
5 6 (0.87%) Bugzilla
5 6 (0.87%) Hudson
5 6 (0.87%) Oracle Forms
6 5 (0.73%) ClearCase
7 4 (0.58%) XMLSpy
8 3 (0.44%) Jenkins
9 1 (0.15%) MSI
9 1 (0.15%) Redmine
9 1 (0.15%) Team Foundation Server
General
1 118 (17.20%) Finance
2 41 (5.98%) Banking
3 31 (4.52%) Retail
4 26 (3.79%) Telecoms
5 24 (3.50%) Marketing
6 18 (2.62%) Legal
7 10 (1.46%) Games
8 9 (1.31%) Investment Banking
9 7 (1.02%) Advertising
10 5 (0.73%) Aerospace
11 3 (0.44%) Electronics
11 3 (0.44%) Manufacturing
11 3 (0.44%) Publishing
11 3 (0.44%) Spanish Language
12 2 (0.29%) Back Office
12 2 (0.29%) Billing
12 2 (0.29%) General Ledger
12 2 (0.29%) Law
12 2 (0.29%) Local Government
13 1 (0.15%) Pharmaceutical
Job Titles
1 186 (27.11%) Analyst
2 71 (10.35%) Support Engineer
3 70 (10.20%) Support Analyst
4 61 (8.89%) Service Analyst
5 60 (8.75%) 2nd Line Support
6 47 (6.85%) Desktop Support
7 41 (5.98%) Service Desk Analyst
8 38 (5.54%) 2nd Line Engineer
9 36 (5.25%) Administrator
10 33 (4.81%) 2nd Line Support Engineer
11 32 (4.66%) Consultant
12 30 (4.37%) Applications Support
13 29 (4.23%) Developer
14 27 (3.94%) Architect
15 26 (3.79%) Team Leader
16 25 (3.64%) 1st/2nd Line Support
17 24 (3.50%) Linux Administrator
17 24 (3.50%) Linux Systems Administrator
17 24 (3.50%) Systems Administrator
18 23 (3.35%) Incident Manager
Libraries, Frameworks & Software Standards
1 34 (4.96%) Web Services
2 28 (4.08%) HTML
3 27 (3.94%) .NET
4 22 (3.21%) CSS
5 18 (2.62%) SOAP
6 16 (2.33%) JSON
7 15 (2.19%) XML
8 12 (1.75%) jQuery
8 12 (1.75%) Vue.js
9 11 (1.60%) CSS3
9 11 (1.60%) HTML5
9 11 (1.60%) LAMP
9 11 (1.60%) Laravel
9 11 (1.60%) RESTful
9 11 (1.60%) Twitter Bootstrap
10 10 (1.46%) .NET Framework
10 10 (1.46%) Rendezvous
11 8 (1.17%) Hibernate
11 8 (1.17%) Regular Expression
11 8 (1.17%) SAML
Miscellaneous
1 75 (10.93%) Analytical Skills
2 68 (9.91%) Data Centre
3 48 (7.00%) Self-Motivation
4 44 (6.41%) Management Information System
5 30 (4.37%) Smart Meter
6 29 (4.23%) Blackberry
6 29 (4.23%) CMDB
7 19 (2.77%) Client/Server
8 18 (2.62%) Mobile App
9 17 (2.48%) Video Conferencing
10 14 (2.04%) Enterprise Software
11 13 (1.90%) Smart Energy
12 12 (1.75%) Computer Science
12 12 (1.75%) e-Learning
13 11 (1.60%) Foreign Exchange (FX)
14 9 (1.31%) Driving Licence
15 7 (1.02%) HP Storage
15 7 (1.02%) PMI
16 6 (0.87%) EMC VNX
17 5 (0.73%) Handset
Operating Systems
1 230 (33.53%) Windows
2 107 (15.60%) Linux
3 86 (12.54%) Windows 7
4 85 (12.39%) Unix
5 64 (9.33%) Windows Server
6 47 (6.85%) Windows 10
7 40 (5.83%) Windows Server 2012
8 36 (5.25%) Windows Server 2008
9 26 (3.79%) Red Hat Enterprise Linux
10 23 (3.35%) Apple iOS
10 23 (3.35%) Solaris
11 22 (3.21%) Windows 8
12 18 (2.62%) Ubuntu
13 12 (1.75%) Android
13 12 (1.75%) Mac OS X
14 8 (1.17%) Windows Phone
15 7 (1.02%) Windows XP
16 6 (0.87%) CentOS
16 6 (0.87%) Windows 2000
16 6 (0.87%) Windows Vista
Processes & Methodologies
1 262 (38.19%) ITIL
2 202 (29.45%) ITSM
3 174 (25.36%) Service Management
4 138 (20.12%) Incident Management
5 84 (12.24%) ITIL V3
6 72 (10.50%) Problem-Solving
7 59 (8.60%) Configuration Management
8 57 (8.31%) Project Management
9 55 (8.02%) Change Management
10 52 (7.58%) Service Delivery
11 50 (7.29%) Problem Management
12 38 (5.54%) Root Cause Analysis
13 34 (4.96%) Presales
14 33 (4.81%) Ticket Management
15 32 (4.66%) Continuous Improvement
16 31 (4.52%) Collaborative Working
17 30 (4.37%) Mentoring
17 30 (4.37%) SDLC
18 28 (4.08%) Customer Requirements
19 27 (3.94%) Test Management
Programming Languages
1 108 (15.74%) SQL
2 49 (7.14%) Java
2 49 (7.14%) JavaScript
3 42 (6.12%) PowerShell
4 30 (4.37%) Python
5 23 (3.35%) PL/SQL
6 20 (2.92%) C#
7 18 (2.62%) PHP
8 15 (2.19%) Bash Shell
9 12 (1.75%) Shell Script
10 11 (1.60%) PHP 7
11 10 (1.46%) Perl
11 10 (1.46%) VB
12 8 (1.17%) Groovy
12 8 (1.17%) JCL
13 7 (1.02%) VBScript
14 4 (0.58%) COBOL
15 3 (0.44%) C
16 1 (0.15%) C++
16 1 (0.15%) T-SQL
Qualifications
1 59 (8.60%) Microsoft Certification
2 52 (7.58%) Degree
3 50 (7.29%) Security Cleared
4 46 (6.71%) ITIL Certification
5 38 (5.54%) MCP
6 37 (5.39%) Cisco Certification
6 37 (5.39%) MCDST
7 31 (4.52%) MCSA
7 31 (4.52%) SC Cleared
8 30 (4.37%) MCSE
9 28 (4.08%) CCNA
10 23 (3.35%) ISTQB
11 20 (2.92%) Computer Science Degree
12 16 (2.33%) CCNP
13 15 (2.19%) ISEB
14 14 (2.04%) Network+ Certification
15 13 (1.90%) A+ Certification
15 13 (1.90%) MCITP
16 12 (1.75%) ACHDS
16 12 (1.75%) ACTC
Quality Assurance & Compliance
1 88 (12.83%) SLA
2 18 (2.62%) Data Quality
3 11 (1.60%) PMO
4 7 (1.02%) QA
5 6 (0.87%) ISO/IEC 20000
6 4 (0.58%) SEPA
7 2 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 2 (0.29%) Sarbanes-Oxley
8 1 (0.15%) COBIT
System Software
1 209 (30.47%) Active Directory
2 33 (4.81%) VMware Infrastructure
3 27 (3.94%) Hyper-V
4 19 (2.77%) Virtual Servers
5 15 (2.19%) XenApp
6 12 (1.75%) Oracle RAC
7 11 (1.60%) Docker
8 8 (1.17%) VMware ESXi
9 7 (1.02%) VMware Server
10 6 (0.87%) Veritas Cluster Server
11 5 (0.73%) Firmware
11 5 (0.73%) Postfix
11 5 (0.73%) Virtual Machines
12 4 (0.58%) BitLocker
12 4 (0.58%) DFS Replication
13 1 (0.15%) Microsoft Virtual Server
13 1 (0.15%) NFS
13 1 (0.15%) Samba
13 1 (0.15%) Veritas File System
13 1 (0.15%) VMware NSX
Systems Management
1 68 (9.91%) SCCM
2 27 (3.94%) Puppet
3 26 (3.79%) Control-M
4 24 (3.50%) ZABBIX
5 20 (2.92%) HP ALM
6 16 (2.33%) Cisco CUCM
6 16 (2.33%) SCOM
6 16 (2.33%) ServiceCenter
7 15 (2.19%) Oracle ZFS
8 14 (2.04%) Ansible
8 14 (2.04%) NetBackup
9 13 (1.90%) Single Sign-On
10 12 (1.75%) SCVMM
10 12 (1.75%) Unicenter
11 9 (1.31%) Oracle Enterprise Manager
12 8 (1.17%) Nagios
12 8 (1.17%) Netcool
13 7 (1.02%) Terraform
13 7 (1.02%) vCenter Server
13 7 (1.02%) WSUS
Vendors
1 169 (24.64%) Microsoft
2 134 (19.53%) BMC
3 97 (14.14%) ServiceNow
4 72 (10.50%) Oracle
5 70 (10.20%) HP
6 60 (8.75%) Cisco
7 47 (6.85%) VMware
8 43 (6.27%) Apple
9 38 (5.54%) Citrix
10 33 (4.81%) CA
11 27 (3.94%) Dell
12 24 (3.50%) SolarWinds
13 23 (3.35%) Red Hat
14 21 (3.06%) Google
15 15 (2.19%) EMC
16 14 (2.04%) IBM
17 13 (1.90%) Bloomberg
17 13 (1.90%) Reuters
18 12 (1.75%) Lotus
19 11 (1.60%) Ivanti