Period
to 18 August 2017

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 18 August 2017 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
18 Aug 2017
Same period 2016 Same period 2015
Rank 637 573 580
Rank change year-on-year -64 +7 +36
Permanent jobs citing Remedy 635 884 973
As % of all permanent IT jobs advertised in the UK 0.36% 0.45% 0.45%
As % of the Vendors category 0.81% 1.01% 0.96%
Number of salaries quoted 393 609 743
UK median annual salary £42,500 £42,500 £40,000
Median salary % change year-on-year - +6.25% +6.67%
10th Percentile £23,000 £20,350 £23,550
90th Percentile £71,250 £64,000 £65,000
UK excluding London median annual salary £37,500 £40,000 £35,000
% change year-on-year -6.25% +14.29% +2.94%

Remedy is in the vendor products and services category. The following table is for comparison with the above and provides summary statistics for all vendor product and service related skills in permanent job vacancies.

Vendor Product & Service Skills
UK
Permanent job vacancies with a requirement for skills associated with vendor products and/or services 78802 87888 100934
As % of all permanent IT job vacancies advertised in the UK 44.52% 44.47% 46.46%
Number of salaries quoted 61462 71484 81467
UK median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - -
10th Percentile £26,250 £26,250 £26,250
90th Percentile £75,000 £75,000 £75,000
UK excluding London median annual salary £42,500 £41,500 £40,000
% change year-on-year +2.41% +3.75% -

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

The salary distribution of IT jobs citing Remedy over the 6 months to 18 August 2017.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 18 August 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -43 599 £42,500 - 37
London +145 311 £45,000 -14.29% 8
UK excluding London -166 303 £37,500 -6.25% 31
South East -5 110 £38,750 -3.13% 13
Midlands -67 54 £32,500 -27.78% 8
East of England -30 53 £42,500 +1.19% 4
North of England -50 44 £35,469 -16.54% 2
West Midlands -74 36 £29,000 -42.00% 8
Yorkshire +12 27 £32,000 +16.36% 1
South West -26 27 £39,000 +11.43% 2
East Midlands +9 18 £49,500 +73.68%
North West -54 15 £37,747 -20.53%
Scotland +11 10 - - 2
Northern Ireland - 3 £23,500 -
North East +17 2 £29,500 -10.61% 1
Wales -36 2 £41,250 +3.13%

For the 6 months to 18 August 2017, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads with a requirement for Remedy.

1 290 (45.67%) ITIL
2 229 (36.06%) Remedy ITSM
3 209 (32.91%) Windows
4 191 (30.08%) ITSM
4 191 (30.08%) Finance
5 187 (29.45%) Service Management
5 187 (29.45%) Microsoft
6 146 (22.99%) Analytical Skills
7 128 (20.16%) SLA
8 123 (19.37%) Active Directory
9 119 (18.74%) BMC
10 104 (16.38%) ServiceNow
11 102 (16.06%) Microsoft Office
12 89 (14.02%) Windows 7
13 88 (13.86%) MS Exchange
14 86 (13.54%) Change Management
15 83 (13.07%) Linux
16 80 (12.60%) Incident Management
16 80 (12.60%) Problem Management
17 79 (12.44%) Banking
18 78 (12.28%) HP
19 76 (11.97%) Cisco
19 76 (11.97%) SQL
19 76 (11.97%) Security Cleared
20 74 (11.65%) Unix
21 72 (11.34%) Blackberry
22 68 (10.71%) Asset Management
22 68 (10.71%) ITIL V3
23 64 (10.08%) Retail
24 63 (9.92%) LAN

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 88 (13.86%) MS Exchange
2 56 (8.82%) SharePoint
2 56 (8.82%) Skype for Business
3 24 (3.78%) Exchange Server 2010
4 23 (3.62%) IIS
5 21 (3.31%) Blackberry Enterprise Server
6 16 (2.52%) Exchange Server 2007
7 12 (1.89%) CMS
8 11 (1.73%) SharePoint 2010
9 10 (1.57%) BizTalk Server
10 8 (1.26%) Apache
10 8 (1.26%) Exchange Server 2013
11 7 (1.10%) OpenStack
12 6 (0.94%) Apache TomEE
12 6 (0.94%) IBM Notes
12 6 (0.94%) JBoss
12 6 (0.94%) Tomcat
12 6 (0.94%) WebLogic
13 5 (0.79%) WebSphere
14 4 (0.63%) Exchange Server 2003
Applications
1 102 (16.06%) Microsoft Office
2 40 (6.30%) Microsoft Excel
3 25 (3.94%) Microsoft PowerPoint
4 19 (2.99%) MS Visio
5 1 (0.16%) InfoPath
5 1 (0.16%) Microsoft Project
Business Applications
1 229 (36.06%) Remedy ITSM
2 26 (4.09%) Remedy AR System
3 23 (3.62%) Dynamics CRM
4 15 (2.36%) Workfront
5 9 (1.42%) SAP EWM
6 6 (0.94%) Dynamics AX
7 5 (0.79%) SAP CO
7 5 (0.79%) SAP FI
7 5 (0.79%) SAP FI/CO
7 5 (0.79%) SAP SD
8 4 (0.63%) assyst
9 3 (0.47%) Maximo
9 3 (0.47%) SAP MM
10 2 (0.31%) Magento
10 2 (0.31%) NetSuite
10 2 (0.31%) SAP Business One
Cloud Services
1 26 (4.09%) Office 365
2 18 (2.83%) Amazon AWS
3 17 (2.68%) Microsoft Azure
3 17 (2.68%) SaaS
4 8 (1.26%) PaaS
5 6 (0.94%) Cloud Computing
6 5 (0.79%) IaaS
7 4 (0.63%) G Suite
7 4 (0.63%) iTunes
8 1 (0.16%) Oracle Service Cloud
8 1 (0.16%) Virtual Private Cloud
Communications & Networking
1 63 (9.92%) LAN
2 61 (9.61%) Skype
3 60 (9.45%) TCP/IP
4 49 (7.72%) VPN
5 42 (6.61%) WAN
6 36 (5.67%) Firewall
7 35 (5.51%) Internet
8 34 (5.35%) DNS
9 24 (3.78%) VoIP
10 22 (3.46%) HTTP
11 18 (2.83%) SAN
12 17 (2.68%) DHCP
13 14 (2.20%) FTP
13 14 (2.20%) Network Security
14 13 (2.05%) MPLS
15 11 (1.73%) BGP
15 11 (1.73%) Cisco ASA
15 11 (1.73%) LDAP
15 11 (1.73%) OSPF
15 11 (1.73%) SMTP
Database & Business Intelligence
1 57 (8.98%) SQL Server
2 20 (3.15%) Oracle Database
3 14 (2.20%) DB2
4 11 (1.73%) MySQL
5 10 (1.57%) NoSQL
6 9 (1.42%) Relational Database
7 8 (1.26%) Big Data
7 8 (1.26%) BusinessObjects
7 8 (1.26%) Oracle Database 11g
7 8 (1.26%) SQL Server 2014
8 7 (1.10%) Informix
9 4 (0.63%) Crystal Reports
9 4 (0.63%) PostgreSQL
10 3 (0.47%) Data Warehouse
11 2 (0.31%) Amazon Redshift
11 2 (0.31%) GIS
11 2 (0.31%) MS Access
11 2 (0.31%) Oracle Database 12c
12 1 (0.16%) Microsoft Power View
12 1 (0.16%) QlikView
Development Applications
1 44 (6.93%) JIRA
2 24 (3.78%) Team Foundation Server
3 13 (2.05%) Jenkins
4 9 (1.42%) Selenium
5 8 (1.26%) Git (software)
6 7 (1.10%) Maven
6 7 (1.10%) Subversion
7 3 (0.47%) JMeter
7 3 (0.47%) Redmine
8 2 (0.31%) Oracle APEX
8 2 (0.31%) Visual Studio
9 1 (0.16%) Atlassian Bamboo
9 1 (0.16%) ClearCase
9 1 (0.16%) Visual Studio Team System
9 1 (0.16%) YouTrack
General
1 191 (30.08%) Finance
2 79 (12.44%) Banking
3 64 (10.08%) Retail
4 54 (8.50%) Investment Banking
5 52 (8.19%) Retail Banking
6 47 (7.40%) Telecoms
7 19 (2.99%) Marketing
8 16 (2.52%) Financial Institution
9 7 (1.10%) Manufacturing
10 6 (0.94%) Law
11 5 (0.79%) Back Office
12 4 (0.63%) Electronics
12 4 (0.63%) Legal
12 4 (0.63%) Local Government
13 3 (0.47%) Advertising
13 3 (0.47%) Pharmaceutical
14 2 (0.31%) Games
14 2 (0.31%) German Language
14 2 (0.31%) Military
15 1 (0.16%) Russian Language
Job Titles
1 174 (27.40%) Analyst
2 73 (11.50%) Support Analyst
3 49 (7.72%) Support Engineer
4 46 (7.24%) Consultant
5 44 (6.93%) Service Analyst
6 40 (6.30%) Desktop Support
7 39 (6.14%) Applications Support
8 36 (5.67%) Service Desk Analyst
9 34 (5.35%) Administrator
9 34 (5.35%) Developer
10 32 (5.04%) Service Manager
11 25 (3.94%) Architect
12 22 (3.46%) IT Support
13 21 (3.31%) 2nd Line Engineer
13 21 (3.31%) Remedy Administrator
14 20 (3.15%) Applications Support Analyst
14 20 (3.15%) Systems Engineer
15 19 (2.99%) IT Analyst
15 19 (2.99%) ITSM Consultant
16 18 (2.83%) Test Analyst
Libraries, Frameworks & Software Standards
1 35 (5.51%) .NET
2 34 (5.35%) Web Services
3 28 (4.41%) HTML
4 21 (3.31%) SOAP
5 18 (2.83%) XML
6 14 (2.20%) Ajax
7 13 (2.05%) ASP.NET
8 12 (1.89%) CSS
9 10 (1.57%) jQuery
9 10 (1.57%) REST
10 9 (1.42%) ASP.NET Web API
11 8 (1.26%) Entity Framework
11 8 (1.26%) Spring
11 8 (1.26%) WCF
12 7 (1.10%) CGI
12 7 (1.10%) Hibernate
12 7 (1.10%) J2EE
12 7 (1.10%) JSON
12 7 (1.10%) Middleware
12 7 (1.10%) XSLT
Miscellaneous
1 146 (22.99%) Analytical Skills
2 72 (11.34%) Blackberry
3 53 (8.35%) Data Centre
4 31 (4.88%) Management Information System
5 28 (4.41%) CMDB
6 21 (3.31%) Smart Meter
7 14 (2.20%) Linux Command Line
8 12 (1.89%) Computer Science
8 12 (1.89%) Digital Currency
9 9 (1.42%) Enterprise Software
9 9 (1.42%) iPhone
9 9 (1.42%) Replication
9 9 (1.42%) Video Conferencing
10 8 (1.26%) iPad
11 7 (1.10%) Clustering
11 7 (1.10%) Public Cloud
11 7 (1.10%) SWIFT
11 7 (1.10%) User Experience
12 6 (0.94%) Fintech
12 6 (0.94%) Private Cloud
Operating Systems
1 209 (32.91%) Windows
2 89 (14.02%) Windows 7
3 83 (13.07%) Linux
4 74 (11.65%) Unix
5 57 (8.98%) Windows Server
6 50 (7.87%) Windows 10
7 33 (5.20%) Windows Server 2008
8 30 (4.72%) Mac OS X
9 26 (4.09%) Windows 8
10 25 (3.94%) Apple iOS
11 24 (3.78%) Android
12 21 (3.31%) Windows Server 2012
13 16 (2.52%) Solaris
14 9 (1.42%) Red Hat Enterprise Linux
15 6 (0.94%) AIX
15 6 (0.94%) Windows Server 2003
16 4 (0.63%) HPUX
17 3 (0.47%) Windows Vista
17 3 (0.47%) Windows XP
18 2 (0.31%) Ubuntu
Processes & Methodologies
1 290 (45.67%) ITIL
2 191 (30.08%) ITSM
3 187 (29.45%) Service Management
4 86 (13.54%) Change Management
5 80 (12.60%) Incident Management
5 80 (12.60%) Problem Management
6 68 (10.71%) Asset Management
6 68 (10.71%) ITIL V3
7 58 (9.13%) Workflow
8 56 (8.82%) Service Delivery
9 55 (8.66%) Wealth Management
10 53 (8.35%) Project Management
11 44 (6.93%) Agile Software Development
12 42 (6.61%) CRM
13 40 (6.30%) Root Cause Analysis
14 36 (5.67%) Presales
15 31 (4.88%) Case Management
15 31 (4.88%) Change Control
16 29 (4.57%) Stakeholder Management
17 28 (4.41%) Configuration Management
Programming Languages
1 76 (11.97%) SQL
2 46 (7.24%) Java
3 33 (5.20%) JavaScript
4 27 (4.25%) Perl
5 22 (3.46%) C#
6 21 (3.31%) PowerShell
7 19 (2.99%) PL/SQL
8 18 (2.83%) Bash Shell
9 17 (2.68%) VB
10 11 (1.73%) PHP
10 11 (1.73%) VBScript
11 9 (1.42%) ABAP
11 9 (1.42%) C
11 9 (1.42%) Python
12 8 (1.26%) Shell Script
12 8 (1.26%) T-SQL
13 7 (1.10%) XPath
14 6 (0.94%) XQuery
15 3 (0.47%) Korn
15 3 (0.47%) VBA
Qualifications
1 76 (11.97%) Security Cleared
2 50 (7.87%) SC Cleared
3 45 (7.09%) Degree
4 43 (6.77%) Microsoft Certification
5 39 (6.14%) Cisco Certification
6 34 (5.35%) ITIL Certification
7 30 (4.72%) CCNA
8 26 (4.09%) MCSE
9 20 (3.15%) CCNP
10 19 (2.99%) MCSA
11 17 (2.68%) ISEB
11 17 (2.68%) MCDST
12 16 (2.52%) ISTQB
13 15 (2.36%) MCP
14 11 (1.73%) DV Cleared
15 9 (1.42%) ITIL Foundation Certificate
16 8 (1.26%) MCITP
17 6 (0.94%) A+ Certification
18 5 (0.79%) CISSP
18 5 (0.79%) PRINCE2 Certification
Quality Assurance & Compliance
1 128 (20.16%) SLA
2 13 (2.05%) ISO/IEC 20000
3 11 (1.73%) QA
4 7 (1.10%) ISO/IEC 27001
5 6 (0.94%) RosettaNet
6 5 (0.79%) Sarbanes-Oxley
7 3 (0.47%) Data Quality
8 2 (0.31%) COBIT
8 2 (0.31%) FIPS 140-2
8 2 (0.31%) ISO 22301
8 2 (0.31%) PCI DSS
9 1 (0.16%) COSO
9 1 (0.16%) PMBOK
System Software
1 123 (19.37%) Active Directory
2 35 (5.51%) VMware Infrastructure
3 14 (2.20%) Hyper-V
4 9 (1.42%) XenApp
5 7 (1.10%) VMware ESXi
6 5 (0.79%) Virtual Desktop
6 5 (0.79%) vSphere
7 4 (0.63%) NFS
7 4 (0.63%) Veritas Cluster Server
8 3 (0.47%) Docker
8 3 (0.47%) Samba
8 3 (0.47%) VMware NSX
9 2 (0.31%) Firmware
9 2 (0.31%) ISA Server
9 2 (0.31%) Oracle RAC
10 1 (0.16%) GPFS
10 1 (0.16%) PowerHA
Systems Management
1 29 (4.57%) SCCM
2 23 (3.62%) Nagios
3 20 (3.15%) Puppet
4 16 (2.52%) NetBackup
5 14 (2.20%) ServiceCenter
6 13 (2.05%) CA Spectrum
6 13 (2.05%) Cacti
6 13 (2.05%) ZABBIX
7 11 (1.73%) WSUS
8 10 (1.57%) Ansible
9 9 (1.42%) Tivoli
10 8 (1.26%) Cisco CUCM
10 8 (1.26%) Control-M
10 8 (1.26%) Norton AntiVirus
10 8 (1.26%) OpenView
11 7 (1.10%) Backup Exec
11 7 (1.10%) Microsoft Intune
12 6 (0.94%) IBM BigFix
12 6 (0.94%) Microsoft Data Protection Manager
12 6 (0.94%) SCOM
Vendors
1 187 (29.45%) Microsoft
2 119 (18.74%) BMC
3 104 (16.38%) ServiceNow
4 78 (12.28%) HP
5 76 (11.97%) Cisco
6 51 (8.03%) Oracle
7 50 (7.87%) VMware
8 40 (6.30%) SAP
9 25 (3.94%) LANDesk
10 24 (3.78%) Citrix
11 21 (3.31%) Salesforce.com
12 20 (3.15%) Apple
12 20 (3.15%) CA
12 20 (3.15%) IBM
12 20 (3.15%) Splunk
13 17 (2.68%) SolarWinds
14 13 (2.05%) CheckPoint
14 13 (2.05%) F5
15 12 (1.89%) Juniper
15 12 (1.89%) Sun