Period
to 18 September 2019

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 18 September 2019 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
18 Sep 2019
Same period 2018 Same period 2017
Rank 666 615 641
Rank change year-on-year -51 +26 -9
Permanent jobs citing Remedy 455 675 681
As % of all permanent IT jobs advertised in the UK 0.32% 0.40% 0.39%
As % of the Vendors category 0.75% 0.93% 0.86%
Number of salaries quoted 324 463 416
UK median annual salary £37,500 £37,500 £40,001
Median salary % change year-on-year - -6.25% -5.88%
10th Percentile £22,575 £20,500 £23,000
90th Percentile £66,250 £64,750 £71,250
UK excluding London median annual salary £37,500 £35,500 £37,250
% change year-on-year +5.63% -4.70% -6.88%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 60,679 72,324 78,793
As % of all permanent IT jobs advertised in the UK 42.85% 43.11% 44.67%
Number of salaries quoted 46,124 55,974 60,994
UK median annual salary £50,000 £50,000 £47,500
Median salary % change year-on-year - +5.26% +3.26%
10th Percentile £27,075 £27,000 £26,250
90th Percentile £82,500 £79,250 £75,000
UK excluding London median annual salary £45,000 £45,000 £42,500
% change year-on-year - +5.88% +1.19%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a percentage of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

The salary distribution of IT jobs citing Remedy over the 6 months to 18 September 2019.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 18 September 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 403 £39,500 +5.33% 66
UK excluding London -21 318 £37,500 +5.63% 49
London +15 112 £42,500 +12.58% 21
South East -3 91 £38,500 +2.67% 11
Midlands +5 83 £42,500 -2.30% 12
North of England +12 70 £37,500 +19.05% 7
West Midlands +16 59 £42,500 -2.30% 9
North West +24 48 £47,500 +16.56% 4
East of England +60 26 £31,000 -11.43% 3
East Midlands -7 24 £20,750 -43.95% 3
Northern Ireland 0 19 £23,000 +9.52%
Yorkshire -27 15 £30,000 +1.69% 2
Scotland +9 14 £18,000 -66.51% 1
South West +4 12 £60,000 +50.00% 12
Wales +10 8 £35,000 +9.38% 3
North East - 7 £32,000 - 1

For the 6 months to 18 September 2019, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy.

1 239 (52.53%) ITIL
2 173 (38.02%) Microsoft
3 168 (36.92%) Remedy ITSM
4 152 (33.41%) Windows
5 139 (30.55%) ITSM
6 123 (27.03%) Active Directory
7 108 (23.74%) Incident Management
8 103 (22.64%) SLA
9 94 (20.66%) Service Management
10 82 (18.02%) BMC
10 82 (18.02%) ServiceNow
11 78 (17.14%) Microsoft Office
12 71 (15.60%) Service Delivery
13 70 (15.38%) Microsoft Excel
14 69 (15.16%) Office 365
15 67 (14.73%) Degree
16 63 (13.85%) ITIL V3
16 63 (13.85%) Problem-Solving
17 62 (13.63%) MS Exchange
17 62 (13.63%) SQL
18 61 (13.41%) Cisco
18 61 (13.41%) Windows 10
18 61 (13.41%) Windows Server
19 58 (12.75%) VPN
20 57 (12.53%) VMware
21 56 (12.31%) Windows 7
21 56 (12.31%) Data Centre
22 55 (12.09%) Finance
23 53 (11.65%) HP
24 50 (10.99%) Microsoft Certification

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 62 (13.63%) MS Exchange
2 33 (7.25%) SharePoint
3 28 (6.15%) Exchange Server 2010
4 23 (5.05%) Exchange Server 2007
5 22 (4.84%) Blackberry Enterprise Server
6 21 (4.62%) Exchange Server 2013
7 8 (1.76%) CMS
8 5 (1.10%) Joomla!
8 5 (1.10%) Skype for Business
9 2 (0.44%) Confluence
Applications
1 78 (17.14%) Microsoft Office
2 70 (15.38%) Microsoft Excel
3 45 (9.89%) Microsoft PowerPoint
4 15 (3.30%) MS Visio
5 5 (1.10%) Microsoft Project
6 3 (0.66%) Acrobat
7 1 (0.22%) Adobe Premiere
7 1 (0.22%) Chatbot
Business Applications
1 168 (36.92%) Remedy ITSM
2 13 (2.86%) Workfront
3 6 (1.32%) Remedy AR System
4 2 (0.44%) assyst
4 2 (0.44%) SAP CO
4 2 (0.44%) SAP FI
4 2 (0.44%) SAP FI/CO
5 1 (0.22%) Dynamics CRM
5 1 (0.22%) SAP BPC
5 1 (0.22%) Sparx Enterprise Architect
Cloud Services
1 69 (15.16%) Office 365
2 50 (10.99%) Azure
3 16 (3.52%) AWS
4 12 (2.64%) SaaS
5 11 (2.42%) IaaS
5 11 (2.42%) PaaS
6 8 (1.76%) AWS CloudFormation
6 8 (1.76%) GCP
7 6 (1.32%) Azure Active Directory
7 6 (1.32%) OneDrive
7 6 (1.32%) Slack
7 6 (1.32%) Trello
8 2 (0.44%) Amazon CloudWatch
8 2 (0.44%) Amazon ElastiCache
8 2 (0.44%) AWS CodePipeline
8 2 (0.44%) AWS Lambda
8 2 (0.44%) Dynamics 365
8 2 (0.44%) IBM Cloud
8 2 (0.44%) Serverless
8 2 (0.44%) SoftLayer
Communications & Networking
1 58 (12.75%) VPN
2 49 (10.77%) LAN
3 48 (10.55%) WAN
4 43 (9.45%) Network Security
5 39 (8.57%) Firewall
6 38 (8.35%) TCP/IP
7 32 (7.03%) Wireless
8 16 (3.52%) DNS
9 13 (2.86%) DHCP
10 12 (2.64%) Broadband
11 10 (2.20%) Cisco ASA
11 10 (2.20%) SAN
11 10 (2.20%) WLAN
12 9 (1.98%) BGP
12 9 (1.98%) OSPF
13 8 (1.76%) Cisco ISE
13 8 (1.76%) Cisco Wireless
13 8 (1.76%) Fibre Channel
14 7 (1.54%) iSCSI
14 7 (1.54%) Unified Communications
Database & Business Intelligence
1 33 (7.25%) SQL Server
2 20 (4.40%) Data Warehouse
3 13 (2.86%) OLAP
4 7 (1.54%) Data Mining
5 5 (1.10%) Amazon Redshift
5 5 (1.10%) BigQuery
5 5 (1.10%) DB2
5 5 (1.10%) Snowflake Schema
5 5 (1.10%) SQL Server Integration Services
6 4 (0.88%) MongoDB
6 4 (0.88%) PostgreSQL
6 4 (0.88%) SQL Server Analysis Services
7 3 (0.66%) Relational Database
7 3 (0.66%) Sisense
8 2 (0.44%) Amazon DynamoDB
8 2 (0.44%) BusinessObjects
8 2 (0.44%) KDB
8 2 (0.44%) Pentaho
8 2 (0.44%) SQL Server 2012
9 1 (0.22%) SQL Server Reporting Services
Development Applications
1 27 (5.93%) JIRA
2 5 (1.10%) MSI
3 4 (0.88%) Git (software)
4 3 (0.66%) Subversion
4 3 (0.66%) Team Foundation Server
5 2 (0.44%) Log4Net
5 2 (0.44%) Moq
5 2 (0.44%) MSTest
5 2 (0.44%) NUnit
5 2 (0.44%) Rhino Mocks
6 1 (0.22%) Bugzilla
6 1 (0.22%) Hudson
6 1 (0.22%) Rational DOORS
6 1 (0.22%) Rational Quality Manager
6 1 (0.22%) Visual Studio Team System
General
1 55 (12.09%) Finance
2 45 (9.89%) Telecoms
3 27 (5.93%) Retail
4 26 (5.71%) Banking
5 22 (4.84%) Public Sector
6 15 (3.30%) Legal
7 14 (3.08%) Billing
8 13 (2.86%) Marketing
9 8 (1.76%) Aerospace
10 7 (1.54%) Games
11 5 (1.10%) Advertising
12 4 (0.88%) German Language
12 4 (0.88%) Law
12 4 (0.88%) Police
13 3 (0.66%) Environmental Health
13 3 (0.66%) Manufacturing
13 3 (0.66%) Military
14 2 (0.44%) Automotive
14 2 (0.44%) Back Office
14 2 (0.44%) Front Office
Job Titles
1 89 (19.56%) Analyst
2 62 (13.63%) Support Engineer
3 32 (7.03%) Service Analyst
4 28 (6.15%) Consultant
5 26 (5.71%) 2nd Line Support
5 26 (5.71%) Delivery Manager
6 24 (5.27%) Desktop Support
6 24 (5.27%) Service Desk Analyst
7 23 (5.05%) IT Analyst
7 23 (5.05%) Service Manager
8 22 (4.84%) 2nd Line Engineer
9 20 (4.40%) Network Engineer
10 19 (4.18%) Remedy Consultant
11 18 (3.96%) Applications Support
11 18 (3.96%) Test Engineer
12 17 (3.74%) 2nd Line Support Engineer
12 17 (3.74%) Technical Engineer
13 16 (3.52%) Technical Support
14 15 (3.30%) Technical Support Engineer
15 14 (3.08%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 28 (6.15%) Web Services
2 21 (4.62%) XML
3 12 (2.64%) SOAP
4 9 (1.98%) .NET
4 9 (1.98%) CSS
5 8 (1.76%) HTML
5 8 (1.76%) REST
6 6 (1.32%) jQuery
6 6 (1.32%) SAML
7 5 (1.10%) CakePHP
7 5 (1.10%) CodeIgniter
7 5 (1.10%) Middleware
8 2 (0.44%) .NET Framework
8 2 (0.44%) ASP.NET
8 2 (0.44%) ASP.NET MVC
8 2 (0.44%) ELMAH
8 2 (0.44%) FIX Protocol
8 2 (0.44%) NHibernate
8 2 (0.44%) Ninject
8 2 (0.44%) Node.js
Miscellaneous
1 56 (12.31%) Data Centre
2 49 (10.77%) CMDB
3 45 (9.89%) Analytical Skills
4 34 (7.47%) Management Information System
5 29 (6.37%) Smart Meter
6 22 (4.84%) Self-Motivation
7 21 (4.62%) Blackberry
8 19 (4.18%) Virtual Team
9 12 (2.64%) User Experience
10 11 (2.42%) e-Learning
11 9 (1.98%) Enterprise Software
11 9 (1.98%) Smartphone
12 8 (1.76%) PMI
13 7 (1.54%) e-Health
13 7 (1.54%) iPad
13 7 (1.54%) Security Operations Centre
13 7 (1.54%) Video Conferencing
14 6 (1.32%) Distributed Denial-of-Service
15 5 (1.10%) PlayStation
15 5 (1.10%) Xbox
Operating Systems
1 152 (33.41%) Windows
2 61 (13.41%) Windows 10
2 61 (13.41%) Windows Server
3 56 (12.31%) Windows 7
4 37 (8.13%) Unix
5 24 (5.27%) Linux
6 19 (4.18%) Mac OS
7 11 (2.42%) Windows 8
8 8 (1.76%) Windows Server 2008
9 7 (1.54%) Android
10 6 (1.32%) Apple iOS
10 6 (1.32%) Mac OS X
10 6 (1.32%) Windows Vista
11 5 (1.10%) Windows Server 2012
12 4 (0.88%) Solaris
13 3 (0.66%) Red Hat Enterprise Linux
13 3 (0.66%) VMS
13 3 (0.66%) Windows Server 2003
14 2 (0.44%) Windows 2000
14 2 (0.44%) Windows XP
Processes & Methodologies
1 239 (52.53%) ITIL
2 139 (30.55%) ITSM
3 108 (23.74%) Incident Management
4 94 (20.66%) Service Management
5 71 (15.60%) Service Delivery
6 63 (13.85%) ITIL V3
6 63 (13.85%) Problem-Solving
7 49 (10.77%) Agile Software Development
8 48 (10.55%) Problem Management
9 45 (9.89%) Change Management
10 40 (8.79%) Project Management
11 39 (8.57%) Configuration Management
12 38 (8.35%) Continuous Improvement
13 30 (6.59%) Validation
14 29 (6.37%) System Testing
15 28 (6.15%) Workflow
16 27 (5.93%) Data Analysis
17 26 (5.71%) Coaching
18 24 (5.27%) Presales
18 24 (5.27%) PRINCE2
Programming Languages
1 62 (13.63%) SQL
2 18 (3.96%) PowerShell
3 17 (3.74%) Java
4 9 (1.98%) C#
5 8 (1.76%) JavaScript
6 7 (1.54%) Python
6 7 (1.54%) R
7 6 (1.32%) T-SQL
7 6 (1.32%) VBScript
8 5 (1.10%) PHP
8 5 (1.10%) Shell Script
9 4 (0.88%) VB
10 3 (0.66%) Perl
11 2 (0.44%) Bash Shell
11 2 (0.44%) C
Qualifications
1 67 (14.73%) Degree
2 50 (10.99%) Microsoft Certification
3 43 (9.45%) ITIL Certification
4 40 (8.79%) Cisco Certification
5 39 (8.57%) MCSA
6 31 (6.81%) MCP
7 30 (6.59%) Security Cleared
8 25 (5.49%) MCDST
9 24 (5.27%) CCNA
10 22 (4.84%) MCSE
11 21 (4.62%) MCITP
12 15 (3.30%) ISEB
13 14 (3.08%) HND
14 13 (2.86%) ISTQB
14 13 (2.86%) SC Cleared
15 10 (2.20%) HNC
16 9 (1.98%) CCNP
16 9 (1.98%) PRINCE2 Certification
17 8 (1.76%) CCDP
17 8 (1.76%) PMI Certification
Quality Assurance & Compliance
1 103 (22.64%) SLA
2 12 (2.64%) QA
3 7 (1.54%) GDPR
4 3 (0.66%) ISO/IEC 27001
4 3 (0.66%) PMO
5 2 (0.44%) COBIT
6 1 (0.22%) PCI DSS
6 1 (0.22%) Sarbanes-Oxley
System Software
1 123 (27.03%) Active Directory
2 35 (7.69%) VMware Infrastructure
3 27 (5.93%) Hyper-V
4 22 (4.84%) XenApp
5 15 (3.30%) XenDesktop
6 9 (1.98%) Microsoft Virtual Server
6 9 (1.98%) Virtual Servers
7 8 (1.76%) Docker
8 6 (1.32%) VMware ESXi
9 3 (0.66%) Terminal Services
9 3 (0.66%) Virtual Machines
10 2 (0.44%) Firmware
Systems Management
1 42 (9.23%) SCCM
2 37 (8.13%) Netcool
3 26 (5.71%) Cisco CUCM
4 21 (4.62%) ServiceCenter
5 16 (3.52%) AirWatch
6 14 (3.08%) HP ALM
7 11 (2.42%) Backup Exec
7 11 (2.42%) Microsoft Data Protection Manager
7 11 (2.42%) NetBackup
7 11 (2.42%) WSUS
8 10 (2.20%) Microsoft Intune
9 9 (1.98%) Ansible
9 9 (1.98%) Single Sign-On
10 8 (1.76%) Cisco Prime
10 8 (1.76%) Kubernetes
10 8 (1.76%) Terraform
11 7 (1.54%) Opscode Chef
11 7 (1.54%) Tivoli Storage Manager
12 6 (1.32%) OpenView
12 6 (1.32%) Puppet
Vendors
1 173 (38.02%) Microsoft
2 82 (18.02%) BMC
2 82 (18.02%) ServiceNow
3 61 (13.41%) Cisco
4 57 (12.53%) VMware
5 53 (11.65%) HP
6 35 (7.69%) Citrix
7 29 (6.37%) Apple
8 28 (6.15%) Dell
9 27 (5.93%) Ivanti
9 27 (5.93%) Oracle
10 19 (4.18%) Bloomberg
10 19 (4.18%) Reuters
11 14 (3.08%) Meraki
12 12 (2.64%) IBM
12 12 (2.64%) Palo Alto
12 12 (2.64%) SolarWinds
12 12 (2.64%) Tableau
13 11 (2.42%) Virgin Media
14 10 (2.20%) Infoblox