Period
to 14 May 2021

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 14 May 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
14 May 2021
Same period 2020 Same period 2019
Rank 708 608 676
Rank change year-on-year -100 +68 -11
Permanent jobs citing Remedy 201 328 485
As % of all permanent jobs advertised in the UK 0.22% 0.34% 0.34%
As % of the Vendors category 0.58% 0.82% 0.81%
Number of salaries quoted 127 220 355
10th Percentile £30,000 £23,000 £21,100
25th Percentile £36,875 £28,500 £26,250
Median annual salary (50th Percentile) £55,000 £47,500 £40,000
Median % change year-on-year +15.79% +18.75% +9.12%
75th Percentile £78,750 £70,000 £51,750
90th Percentile £90,500 £92,625 £66,250
UK excluding London median annual salary £44,000 £42,500 £37,500
% change year-on-year +3.53% +13.33% +6.91%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 34,802 39,772 60,126
As % of all permanent IT jobs advertised in the UK 38.45% 40.84% 41.63%
Number of salaries quoted 25,218 30,842 46,268
10th Percentile £31,250 £29,000 £27,500
25th Percentile £39,750 £37,500 £36,250
Median annual salary (50th Percentile) £52,500 £52,500 £50,000
Median % change year-on-year - +5.00% +5.26%
75th Percentile £71,250 £70,000 £67,500
90th Percentile £85,000 £86,250 £82,500
UK excluding London median annual salary £46,000 £45,000 £45,000
% change year-on-year +2.22% - +5.88%

Remedy
Job Vacancy Trend

Job postings citing Remedy as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

3-month moving average salary quoted in jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

Salary distribution for jobs citing Remedy over the 6 months to 14 May 2021.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 14 May 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -79 169 £57,500 +15.00% 37
UK excluding London -54 122 £44,000 +3.53% 31
London +1 47 £60,000 +9.09% 11
South East -12 44 £60,000 +20.00% 12
North of England -8 31 £32,500 +8.33% 6
Work from Home -143 28 £60,000 -28.36% 12
Yorkshire -7 19 £20,500 -41.43% 4
Midlands -41 13 £37,500 +50.00% 3
Scotland -14 12 £55,000 +214.29% 3
West Midlands -18 11 £37,500 +50.00% 2
Wales +30 10 £32,500 +3.17% 1
North West +14 10 £50,000 +108.33% 1
South West -18 9 £33,500 +3.08% 2
East of England +17 3 £60,000 +25.00% 3
North East +1 2 - - 1
East Midlands -19 2 £30,000 +39.53% 1

For the 6 months to 14 May 2021, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy.

1 86 (42.79%) Remedy ITSM
2 80 (39.80%) ITSM
3 78 (38.81%) Service Management
3 78 (38.81%) Social Skills
4 72 (35.82%) ITIL
5 62 (30.85%) ServiceNow
6 58 (28.86%) Microsoft
7 55 (27.36%) Active Directory
8 49 (24.38%) Microsoft Office
9 48 (23.88%) BMC
10 47 (23.38%) Microsoft 365
11 45 (22.39%) Analytical Skills
12 44 (21.89%) Windows
12 44 (21.89%) Change Management
13 43 (21.39%) Telecoms
13 43 (21.39%) HP
14 41 (20.40%) Degree
15 39 (19.40%) Presales
16 37 (18.41%) SLA
17 34 (16.92%) HTML
18 33 (16.42%) JavaScript
18 33 (16.42%) Project Management
18 33 (16.42%) Service Delivery
18 33 (16.42%) Finance
19 32 (15.92%) Management Information System
20 31 (15.42%) SQL
20 31 (15.42%) Web Services
20 31 (15.42%) Continuous Improvement
21 28 (13.93%) XML
21 28 (13.93%) SOAP

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (3.98%) SharePoint
2 6 (2.99%) CMS
3 5 (2.49%) EPiServer
3 5 (2.49%) IIS
3 5 (2.49%) MS Exchange
4 2 (1.00%) Confluence
4 2 (1.00%) Exchange Server 2007
4 2 (1.00%) Exchange Server 2010
4 2 (1.00%) Exchange Server 2013
5 1 (0.50%) BizTalk Server
5 1 (0.50%) MS Project Server
5 1 (0.50%) SharePoint Server
5 1 (0.50%) Skype for Business
Applications
1 49 (24.38%) Microsoft Office
2 14 (6.97%) Microsoft Project
3 11 (5.47%) Microsoft Excel
4 1 (0.50%) MS Visio
Business Applications
1 86 (42.79%) Remedy ITSM
2 6 (2.99%) Workfront
3 2 (1.00%) assyst
3 2 (1.00%) Elite 3E
3 2 (1.00%) Maximo
3 2 (1.00%) OpenText VIM for SAP
3 2 (1.00%) Remedy AR System
3 2 (1.00%) SAP EHS
4 1 (0.50%) Dynamics CRM
4 1 (0.50%) SAP ERP
Cloud Services
1 47 (23.38%) Microsoft 365
2 26 (12.94%) SaaS
3 23 (11.44%) Azure
4 19 (9.45%) AWS
5 11 (5.47%) Power Platform
6 6 (2.99%) Cloud Computing
7 5 (2.49%) Azure Active Directory
8 3 (1.49%) Power Automate
8 3 (1.49%) PowerApps
9 2 (1.00%) Azure App Service
9 2 (1.00%) PaaS
10 1 (0.50%) Dynamics 365
10 1 (0.50%) GitHub
10 1 (0.50%) IaaS
Communications & Networking
1 26 (12.94%) VPN
2 25 (12.44%) 2G
2 25 (12.44%) 3G
2 25 (12.44%) 4G
3 22 (10.95%) Wi-Fi
4 19 (9.45%) SSL
5 14 (6.97%) RNC
6 11 (5.47%) LTE
6 11 (5.47%) VoLTE
7 8 (3.98%) DNS
8 7 (3.48%) DHCP
9 6 (2.99%) Firewall
9 6 (2.99%) SAN
10 5 (2.49%) TCP/IP
11 4 (1.99%) NAS
11 4 (1.99%) VoIP
12 3 (1.49%) FTP
12 3 (1.49%) HTTP
12 3 (1.49%) WAN
13 2 (1.00%) PPP
Database & Business Intelligence
1 15 (7.46%) SQL Server
2 12 (5.97%) MySQL
3 11 (5.47%) Power BI
3 11 (5.47%) Relational Database
4 5 (2.49%) OLAP
5 4 (1.99%) PostgreSQL
6 3 (1.49%) Azure SQL Database
7 2 (1.00%) Amazon Aurora
7 2 (1.00%) DB2
7 2 (1.00%) SQL Server Reporting Services
8 1 (0.50%) SQL Server 2014
8 1 (0.50%) SQL Server Integration Services
Development Applications
1 9 (4.48%) JIRA
2 2 (1.00%) Git (software)
2 2 (1.00%) Visual Studio
General
1 78 (38.81%) Social Skills
2 45 (22.39%) Analytical Skills
3 43 (21.39%) Telecoms
4 33 (16.42%) Finance
5 23 (11.44%) Legal
6 10 (4.98%) Marketing
7 9 (4.48%) Retail
8 8 (3.98%) Law
8 8 (3.98%) Presentation Skills
9 5 (2.49%) Documentation Skills
10 3 (1.49%) Public Sector
11 2 (1.00%) Banking
11 2 (1.00%) Games
11 2 (1.00%) Influencing Skills
11 2 (1.00%) Organisational Skills
12 1 (0.50%) Aerospace
12 1 (0.50%) Billing
12 1 (0.50%) Local Government
12 1 (0.50%) Mandarin Language
12 1 (0.50%) Wholesale Banking
Job Titles
1 51 (25.37%) Analyst
2 19 (9.45%) Consultant
3 17 (8.46%) Service Analyst
4 15 (7.46%) Service Desk Analyst
5 14 (6.97%) Databuild Engineer
6 12 (5.97%) Project Manager
7 11 (5.47%) Service Manager
7 11 (5.47%) Voice Project Manager
8 10 (4.98%) Architect
8 10 (4.98%) Developer
8 10 (4.98%) Infrastructure Engineer
8 10 (4.98%) ITSM Consultant
8 10 (4.98%) Senior Consultant
8 10 (4.98%) Senior ITSM Consultant
8 10 (4.98%) Senior Technical Consultant
8 10 (4.98%) Technical Consultant
8 10 (4.98%) Voice Engineer
9 9 (4.48%) Delivery Manager
9 9 (4.48%) Service Delivery Manager
9 9 (4.48%) Support Analyst
Libraries, Frameworks & Software Standards
1 34 (16.92%) HTML
2 31 (15.42%) Web Services
3 28 (13.93%) SOAP
3 28 (13.93%) XML
4 25 (12.44%) CSS
5 18 (8.96%) Ajax
5 18 (8.96%) LDAP
6 12 (5.97%) JSON
7 7 (3.48%) .NET
7 7 (3.48%) REST
8 4 (1.99%) ASP.NET
9 3 (1.49%) HTML5
9 3 (1.49%) Twitter Bootstrap
10 2 (1.00%) ASP.NET MVC
10 2 (1.00%) CGI
10 2 (1.00%) CSS3
10 2 (1.00%) jQuery
10 2 (1.00%) Laravel
10 2 (1.00%) RESTful
10 2 (1.00%) Vue.js
Miscellaneous
1 32 (15.92%) Management Information System
2 27 (13.43%) CMDB
3 15 (7.46%) BYOD
4 8 (3.98%) Self-Motivation
5 7 (3.48%) Data Centre
5 7 (3.48%) iPad
6 6 (2.99%) Virtual Team
7 5 (2.49%) Handset
8 3 (1.49%) Clustering
8 3 (1.49%) Greenfield Project
8 3 (1.49%) iPhone
8 3 (1.49%) Public Cloud
9 2 (1.00%) Enterprise Storage
9 2 (1.00%) Marketing Technology
9 2 (1.00%) Replication
9 2 (1.00%) User Experience
10 1 (0.50%) CESG
10 1 (0.50%) NHS
10 1 (0.50%) PMI
10 1 (0.50%) SCADA
Operating Systems
1 44 (21.89%) Windows
2 20 (9.95%) Windows 10
3 16 (7.96%) Windows 7
3 16 (7.96%) Windows Server
4 15 (7.46%) Windows 8
5 12 (5.97%) Linux
6 5 (2.49%) Apple iOS
7 4 (1.99%) Red Hat Enterprise Linux
8 2 (1.00%) Windows Server 2008
9 1 (0.50%) Unix
Processes & Methodologies
1 80 (39.80%) ITSM
2 78 (38.81%) Service Management
3 72 (35.82%) ITIL
4 44 (21.89%) Change Management
5 39 (19.40%) Presales
6 33 (16.42%) Project Management
6 33 (16.42%) Service Delivery
7 31 (15.42%) Continuous Improvement
8 27 (13.43%) Problem Management
9 26 (12.94%) Customer Requirements
10 25 (12.44%) Incident Management
10 25 (12.44%) Thought Leadership
11 23 (11.44%) Problem-Solving
12 22 (10.95%) Validation
13 21 (10.45%) Project Delivery
14 20 (9.95%) Critical Thinking
15 19 (9.45%) ITIL V3
15 19 (9.45%) Line Management
16 18 (8.96%) Customer Engagement
16 18 (8.96%) ITIL V2
Programming Languages
1 33 (16.42%) JavaScript
2 31 (15.42%) SQL
3 16 (7.96%) Python
4 10 (4.98%) VB
5 7 (3.48%) C#
5 7 (3.48%) Perl
6 6 (2.99%) C
7 4 (1.99%) PHP
7 4 (1.99%) PowerShell
8 2 (1.00%) Bash Shell
8 2 (1.00%) T-SQL
8 2 (1.00%) VBA
9 1 (0.50%) PHP 7
Qualifications
1 41 (20.40%) Degree
2 17 (8.46%) Security Cleared
3 14 (6.97%) MBCS
3 14 (6.97%) Microsoft Certification
4 13 (6.47%) MCSE
5 11 (5.47%) SC Cleared
6 7 (3.48%) MCSA
7 5 (2.49%) ITIL Certification
7 5 (2.49%) MCP
8 4 (1.99%) ITIL Foundation Certificate
9 3 (1.49%) IIBA
10 2 (1.00%) HNC
10 2 (1.00%) MCITP
10 2 (1.00%) PMP
10 2 (1.00%) SAP Certification
11 1 (0.50%) CCSP
11 1 (0.50%) Cisco Certification
11 1 (0.50%) CISM
11 1 (0.50%) CISSP
11 1 (0.50%) PMI Certification
Quality Assurance & Compliance
1 37 (18.41%) SLA
2 21 (10.45%) QA
3 4 (1.99%) PCI DSS
4 3 (1.49%) PMO
5 2 (1.00%) GRC
5 2 (1.00%) GxP
6 1 (0.50%) Data Quality
6 1 (0.50%) HMG Security Policy Framework
6 1 (0.50%) ISO/IEC 27001
System Software
1 55 (27.36%) Active Directory
2 10 (4.98%) BitLocker
3 9 (4.48%) VMware Infrastructure
4 8 (3.98%) Firmware
5 7 (3.48%) Hyper-V
6 6 (2.99%) Microsoft Virtual Server
6 6 (2.99%) Virtual Servers
7 3 (1.49%) Virtual Machines
8 2 (1.00%) VMware ESXi
8 2 (1.00%) XenApp
9 1 (0.50%) vSphere
Systems Management
1 24 (11.94%) SCCM
2 18 (8.96%) HP UCMDB
3 8 (3.98%) WMI
4 5 (2.49%) Control-M
4 5 (2.49%) SCOM
4 5 (2.49%) Sysprep
5 4 (1.99%) Backup Exec
5 4 (1.99%) Microsoft Data Protection Manager
5 4 (1.99%) NetBackup
5 4 (1.99%) Tivoli
5 4 (1.99%) WSUS
6 3 (1.49%) Microsoft Intune
7 2 (1.00%) Ansible
7 2 (1.00%) Galera Cluster
7 2 (1.00%) Netcool
7 2 (1.00%) OpenView
7 2 (1.00%) vCenter Server
8 1 (0.50%) Oracle RMAN
8 1 (0.50%) SCSM
8 1 (0.50%) Terraform
Vendors
1 62 (30.85%) ServiceNow
2 58 (28.86%) Microsoft
3 48 (23.88%) BMC
4 43 (21.39%) HP
5 25 (12.44%) Ericsson
6 19 (9.45%) Oracle
7 12 (5.97%) VMware
8 11 (5.47%) Apple
9 10 (4.98%) Citrix
9 10 (4.98%) McAfee
10 9 (4.48%) MobileIron
11 8 (3.98%) Becrypt
11 8 (3.98%) SAP
12 6 (2.99%) Ivanti
13 5 (2.49%) ConnectWise
13 5 (2.49%) IBM
13 5 (2.49%) Mitel
14 4 (1.99%) EMC
14 4 (1.99%) NetApp
14 4 (1.99%) Red Hat