Period
to 20 September 2021

The table below provides summary statistics for permanent job vacancies with a requirement for knowledge and experience of Remedy products and/or services. Included is a benchmarking guide to the salaries offered in vacancies that have cited Remedy over the 6 months to 20 September 2021 with a comparison to the same period in the previous 2 years.

The figures below represent the IT labour market in general and are not representative of salaries within BMC Remedy.

Remedy
UK
6 months to
20 Sep 2021
Same period 2020 Same period 2019
Rank 696 530 682
Rank change year-on-year -166 +152 -60
Permanent jobs citing Remedy 343 171 452
As % of all permanent jobs advertised in the UK 0.28% 0.35% 0.32%
As % of the Vendors category 0.72% 0.88% 0.76%
Number of salaries quoted 184 144 329
10th Percentile £29,300 £31,000 £22,750
25th Percentile £32,188 £42,438 £27,250
Median annual salary (50th Percentile) £50,000 £60,000 £37,500
Median % change year-on-year -16.67% +60.00% +1.30%
75th Percentile £60,625 £76,250 £51,000
90th Percentile £77,500 £93,750 £66,250
UK excluding London median annual salary £46,500 £55,000 £37,500
% change year-on-year -15.45% +46.67% +7.14%

Remedy is in the Vendor Products and Services category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a requirement for knowledge or experience of vendor products and services.

All Vendors
UK
Permanent vacancies with a requirement for knowledge or experience of vendor products and services 47,337 19,522 59,558
As % of all permanent IT jobs advertised in the UK 39.10% 39.74% 42.14%
Number of salaries quoted 31,373 15,445 45,696
10th Percentile £30,500 £31,250 £27,000
25th Percentile £38,750 £40,000 £36,250
Median annual salary (50th Percentile) £55,000 £54,000 £50,000
Median % change year-on-year +1.85% +8.00% -
75th Percentile £72,500 £71,250 £67,500
90th Percentile £87,500 £88,750 £82,500
UK excluding London median annual salary £47,500 £47,500 £45,000
% change year-on-year - +5.56% -

Remedy
Job Vacancy Trend

Job postings citing Remedy as a proportion of all IT jobs advertised.

Job vacancy trend for Remedy in the UK

Remedy
Salary Trend

3-month moving average salary quoted in jobs citing Remedy.

Salary trend for Remedy in the UK

Remedy
Salary Histogram

Salary distribution for jobs citing Remedy over the 6 months to 20 September 2021.

Salary histogram for Remedy in the UK

Remedy
Top 16 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Remedy within the UK over the 6 months to 20 September 2021. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -190 287 £47,500 -20.83% 42
UK excluding London -128 224 £46,500 -15.45% 35
London -191 88 £50,000 -28.57% 9
South East -136 83 £55,000 -31.25% 9
Work from Home -221 69 £60,000 +20.00% 7
North of England -88 50 £42,500 -22.73% 12
Scotland -71 23 £55,000 - 1
Midlands -113 22 £36,250 -19.44% 4
Wales -25 19 £32,500 +3.17% 1
East of England -73 19 £37,500 -3.85% 3
Yorkshire -104 19 £37,500 -31.82% 2
North East -17 18 £55,000 +10.00% 5
West Midlands -97 14 £37,500 -16.67% 2
North West -79 13 £50,000 -4.76% 5
South West -81 11 £30,000 -41.46% 5
East Midlands -70 8 £32,500 -35.00% 2

For the 6 months to 20 September 2021, IT jobs citing Remedy also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads with a requirement for Remedy.

1 137 (39.94%) Remedy ITSM
2 127 (37.03%) ITSM
3 112 (32.65%) Microsoft
4 98 (28.57%) ITIL
4 98 (28.57%) Social Skills
5 91 (26.53%) Windows
6 87 (25.36%) Service Management
7 81 (23.62%) ServiceNow
8 74 (21.57%) Active Directory
9 73 (21.28%) Service Delivery
10 69 (20.12%) Change Management
11 67 (19.53%) Problem-Solving
12 63 (18.37%) BMC
13 59 (17.20%) Analytical Skills
14 51 (14.87%) VPN
14 51 (14.87%) Microsoft Office
14 51 (14.87%) Finance
14 51 (14.87%) Microsoft 365
15 50 (14.58%) SQL
15 50 (14.58%) SLA
16 48 (13.99%) Management Information System
17 47 (13.70%) HP
18 46 (13.41%) Azure
19 45 (13.12%) Agile Software Development
20 44 (12.83%) SQL Server
20 44 (12.83%) Windows 10
21 43 (12.54%) Project Management
21 43 (12.54%) Incident Management
21 43 (12.54%) Degree
22 41 (11.95%) SCCM

Remedy
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 17 (4.96%) SharePoint
2 16 (4.66%) CMS
3 15 (4.37%) MS Exchange
4 5 (1.46%) Apache
4 5 (1.46%) Apache Spark
4 5 (1.46%) EPiServer
4 5 (1.46%) Exchange Server 2010
5 4 (1.17%) Blackberry Enterprise Server
5 4 (1.17%) Confluence
5 4 (1.17%) Exchange Server 2007
5 4 (1.17%) Exchange Server 2013
6 3 (0.87%) BizTalk Server
6 3 (0.87%) Oracle Workflow
7 2 (0.58%) IIS
7 2 (0.58%) Skype for Business
7 2 (0.58%) Tomcat
8 1 (0.29%) Elasticsearch
8 1 (0.29%) SharePoint 2013
Applications
1 51 (14.87%) Microsoft Office
2 11 (3.21%) Adobe Creative Suite
2 11 (3.21%) Microsoft Project
3 10 (2.92%) Microsoft Excel
4 5 (1.46%) Microsoft PowerPoint
5 1 (0.29%) MS Visio
Business Applications
1 137 (39.94%) Remedy ITSM
2 9 (2.62%) Maximo
2 9 (2.62%) SAP EHS
2 9 (2.62%) SAP ERP
3 4 (1.17%) SAP SM
4 3 (0.87%) Remedy AR System
5 2 (0.58%) Elite 3E
5 2 (0.58%) Workfront
6 1 (0.29%) Dynamics CRM
6 1 (0.29%) Oracle 11i
6 1 (0.29%) Oracle AGIS
6 1 (0.29%) Oracle Assets
6 1 (0.29%) Oracle Cash Management
6 1 (0.29%) Oracle EBS
6 1 (0.29%) Oracle EBS R12
6 1 (0.29%) Oracle Financials
6 1 (0.29%) Oracle Payables
6 1 (0.29%) Oracle Receivables
Cloud Services
1 51 (14.87%) Microsoft 365
2 46 (13.41%) Azure
3 16 (4.66%) Power Platform
3 16 (4.66%) SaaS
4 11 (3.21%) Adobe Creative Cloud
5 9 (2.62%) Collibra
6 8 (2.33%) AWS
7 7 (2.04%) PowerApps
8 6 (1.75%) Power Automate
9 5 (1.46%) Amazon Kinesis
9 5 (1.46%) Azure Data Factory
9 5 (1.46%) Azure Synapse Analytics
10 4 (1.17%) SuccessFactors
11 3 (0.87%) Azure Active Directory
11 3 (0.87%) Dynamics 365
12 2 (0.58%) Azure App Service
12 2 (0.58%) Cloud Computing
12 2 (0.58%) OneDrive
12 2 (0.58%) Slack
13 1 (0.29%) PaaS
Communications & Networking
1 51 (14.87%) VPN
2 20 (5.83%) 4G
2 20 (5.83%) Firewall
3 19 (5.54%) 2G
3 19 (5.54%) 3G
4 16 (4.66%) LAN
4 16 (4.66%) WAN
5 14 (4.08%) RNC
5 14 (4.08%) Wi-Fi
6 13 (3.79%) VoIP
7 12 (3.50%) DNS
8 11 (3.21%) TCP/IP
9 10 (2.92%) SSL
10 7 (2.04%) WLAN
11 6 (1.75%) DHCP
11 6 (1.75%) Internet
11 6 (1.75%) LTE
11 6 (1.75%) SAN
11 6 (1.75%) SD-WAN
12 5 (1.46%) VoLTE
Database & Business Intelligence
1 44 (12.83%) SQL Server
2 21 (6.12%) MySQL
3 16 (4.66%) Power BI
4 9 (2.62%) Data Warehouse
5 7 (2.04%) OLAP
5 7 (2.04%) Relational Database
6 6 (1.75%) Metadata
6 6 (1.75%) Metadata Repository
7 5 (1.46%) Amazon Athena
7 5 (1.46%) Amazon Redshift
7 5 (1.46%) Apache Cassandra
7 5 (1.46%) Azure SQL Database
7 5 (1.46%) Hadoop
7 5 (1.46%) HBase
7 5 (1.46%) NoSQL
7 5 (1.46%) Oracle Database
7 5 (1.46%) SQL Server Reporting Services
8 4 (1.17%) OLAP Cube
8 4 (1.17%) Oracle Database 11g
8 4 (1.17%) VLDB
Development Applications
1 18 (5.25%) JIRA
2 11 (3.21%) Visual Studio Team System
3 6 (1.75%) Moq
3 6 (1.75%) MSTest
3 6 (1.75%) NUnit
3 6 (1.75%) Rhino Mocks
4 2 (0.58%) Visual Studio
5 1 (0.29%) JMeter
5 1 (0.29%) LoadRunner
5 1 (0.29%) NeoLoad
5 1 (0.29%) SQL Server Management Studio (SSMS)
General
1 98 (28.57%) Social Skills
2 59 (17.20%) Analytical Skills
3 51 (14.87%) Finance
4 38 (11.08%) Telecoms
5 21 (6.12%) Public Sector
6 18 (5.25%) Retail
7 17 (4.96%) Legal
8 16 (4.66%) Presentation Skills
9 15 (4.37%) Law
10 13 (3.79%) Documentation Skills
11 12 (3.50%) Influencing Skills
12 8 (2.33%) Manufacturing
12 8 (2.33%) Marketing
13 6 (1.75%) French Language
13 6 (1.75%) German Language
13 6 (1.75%) Multimedia
14 4 (1.17%) Billing
14 4 (1.17%) Local Government
15 2 (0.58%) Financial Institution
16 1 (0.29%) Front Office
Job Titles
1 69 (20.12%) Analyst
2 25 (7.29%) Consultant
3 23 (6.71%) Architect
4 22 (6.41%) ITSM Consultant
4 22 (6.41%) Support Analyst
5 20 (5.83%) Developer
6 19 (5.54%) IT Support
7 17 (4.96%) 2nd Line Support
7 17 (4.96%) Technical Consultant
8 16 (4.66%) DBA
8 16 (4.66%) MySQL DBA
8 16 (4.66%) Service Analyst
8 16 (4.66%) Service Desk Analyst
9 15 (4.37%) 2nd Line Support Analyst
10 14 (4.08%) Databuild Engineer
11 13 (3.79%) Data Analyst
11 13 (3.79%) Support Engineer
12 12 (3.50%) Development Engineer
12 12 (3.50%) Software Engineer
12 12 (3.50%) Windows Engineer
Libraries, Frameworks & Software Standards
1 26 (7.58%) .NET
2 23 (6.71%) Web Services
3 21 (6.12%) HTML
4 19 (5.54%) SOAP
5 18 (5.25%) XML
6 14 (4.08%) CSS
6 14 (4.08%) REST
7 12 (3.50%) .NET Core
7 12 (3.50%) JSON
8 10 (2.92%) LDAP
9 8 (2.33%) Ajax
10 6 (1.75%) Middleware
11 5 (1.46%) Kafka
12 4 (1.17%) SAP Basis
13 3 (0.87%) ASP.NET
13 3 (0.87%) HTML5
13 3 (0.87%) jQuery
13 3 (0.87%) SAML
14 2 (0.58%) AngularJS
14 2 (0.58%) RabbitMQ
Miscellaneous
1 48 (13.99%) Management Information System
2 26 (7.58%) Virtual Team
3 21 (6.12%) CMDB
4 18 (5.25%) Enterprise Software
5 17 (4.96%) Clustering
6 15 (4.37%) User Experience
7 13 (3.79%) Marketing Technology
8 9 (2.62%) Data Centre
8 9 (2.62%) Reinsurance
9 7 (2.04%) PKI
10 6 (1.75%) Legacy Systems
10 6 (1.75%) NHS
10 6 (1.75%) SCADA
11 5 (1.46%) Greenfield Project
11 5 (1.46%) iPad
11 5 (1.46%) iPhone
12 4 (1.17%) Blackberry
12 4 (1.17%) Self-Motivation
13 3 (0.87%) Client/Server
13 3 (0.87%) Video Conferencing
Operating Systems
1 91 (26.53%) Windows
2 44 (12.83%) Windows 10
3 28 (8.16%) Windows 7
4 24 (7.00%) Windows Server
5 22 (6.41%) Windows 8
6 21 (6.12%) Mac OS
7 16 (4.66%) Android
8 15 (4.37%) Apple iOS
9 14 (4.08%) Linux
10 13 (3.79%) Windows Server 2012
11 9 (2.62%) Windows Server 2008
12 6 (1.75%) Unix
13 4 (1.17%) Windows Server 2016
14 2 (0.58%) CentOS
14 2 (0.58%) Red Hat Enterprise Linux
15 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 127 (37.03%) ITSM
2 98 (28.57%) ITIL
3 87 (25.36%) Service Management
4 73 (21.28%) Service Delivery
5 69 (20.12%) Change Management
6 67 (19.53%) Problem-Solving
7 45 (13.12%) Agile Software Development
8 43 (12.54%) Incident Management
8 43 (12.54%) Project Management
9 33 (9.62%) Presales
10 32 (9.33%) Problem Management
11 29 (8.45%) Product Management
12 27 (7.87%) Computer Science
13 26 (7.58%) Validation
14 25 (7.29%) Continuous Improvement
15 24 (7.00%) Data Validation
15 24 (7.00%) Product Roadmap
16 23 (6.71%) Document Management
17 21 (6.12%) Customer Requirements
18 20 (5.83%) Multi-Factor Authentication
Programming Languages
1 50 (14.58%) SQL
2 36 (10.50%) JavaScript
3 29 (8.45%) Python
4 26 (7.58%) C#
5 17 (4.96%) PowerShell
6 14 (4.08%) VB
7 5 (1.46%) Perl
8 4 (1.17%) Data Analysis Expressions (DAX)
8 4 (1.17%) PL/SQL
8 4 (1.17%) VB.NET
9 3 (0.87%) Java
9 3 (0.87%) PHP
9 3 (0.87%) T-SQL
10 2 (0.58%) R
11 1 (0.29%) C
11 1 (0.29%) VBScript
Qualifications
1 43 (12.54%) Degree
2 36 (10.50%) Security Cleared
3 21 (6.12%) Microsoft Certification
4 17 (4.96%) MCP
5 16 (4.66%) MCSE
5 16 (4.66%) SC Cleared
6 14 (4.08%) MBCS
7 11 (3.21%) ITIL Certification
8 9 (2.62%) ITIL Foundation Certificate
9 7 (2.04%) MCSA
10 6 (1.75%) CCENT
10 6 (1.75%) CCNA
10 6 (1.75%) Cisco Certification
11 4 (1.17%) MCDST
11 4 (1.17%) MCITP
11 4 (1.17%) Oracle Certification
12 3 (0.87%) Computer Science Degree
13 2 (0.58%) HNC
13 2 (0.58%) HND
13 2 (0.58%) TOGAF Certification
Quality Assurance & Compliance
1 50 (14.58%) SLA
2 36 (10.50%) QA
3 11 (3.21%) COBIT
4 10 (2.92%) Data Quality
5 9 (2.62%) GxP
6 5 (1.46%) RMADS
7 4 (1.17%) GRC
8 2 (0.58%) GDPR
9 1 (0.29%) ISO 14001
9 1 (0.29%) ISO 9001
9 1 (0.29%) ISO/IEC 27001
9 1 (0.29%) PCI DSS
System Software
1 74 (21.57%) Active Directory
2 7 (2.04%) Firmware
3 6 (1.75%) BitLocker
3 6 (1.75%) VMware Infrastructure
4 4 (1.17%) Hyper-V
4 4 (1.17%) Oracle RAC
5 2 (0.58%) Microsoft Virtual Server
5 2 (0.58%) Virtual Machines
5 2 (0.58%) Virtual Servers
6 1 (0.29%) Docker
6 1 (0.29%) Microsoft App-V
6 1 (0.29%) Virtual Desktop
Systems Management
1 41 (11.95%) SCCM
2 14 (4.08%) SCOM
3 13 (3.79%) Kubernetes
3 13 (3.79%) WMI
4 12 (3.50%) Sysprep
5 10 (2.92%) OpenView
5 10 (2.92%) OVSD
6 9 (2.62%) Jamf Pro
7 8 (2.33%) HP UCMDB
7 8 (2.33%) Oracle RMAN
8 6 (1.75%) Microsoft Intune
9 5 (1.46%) Cisco CUCM
10 4 (1.17%) Data Guard
10 4 (1.17%) ServiceCenter
10 4 (1.17%) Tivoli
11 3 (0.87%) Single Sign-On
12 2 (0.58%) Backup Exec
12 2 (0.58%) DameWare
12 2 (0.58%) Microsoft Data Protection Manager
12 2 (0.58%) NetBackup
Vendors
1 112 (32.65%) Microsoft
2 81 (23.62%) ServiceNow
3 63 (18.37%) BMC
4 47 (13.70%) HP
5 26 (7.58%) Oracle
6 24 (7.00%) SAP
7 19 (5.54%) Ericsson
7 19 (5.54%) LexisNexis
8 17 (4.96%) Apple
9 15 (4.37%) Cisco
10 11 (3.21%) Adobe
11 10 (2.92%) MobileIron
11 10 (2.92%) VMware
12 9 (2.62%) PeopleSoft
13 8 (2.33%) Citrix
13 8 (2.33%) Dell
14 7 (2.04%) ConnectWise
15 6 (1.75%) Xamarin
16 5 (1.46%) Databricks
16 5 (1.46%) McAfee