The median annual salary for a Senior IT Support Analyst was £32,500 in advertised job vacancies during the 3 months to 28 March 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support Analyst
UK
3 months to
28 Mar 2017
Same period 2016 Same period 2015
Rank 842 927 956
Rank change year-on-year +85 +29  
Permanent jobs requiring a Senior IT Support Analyst 16 27 22
As % of all permanent IT jobs advertised in the UK 0.019% 0.026% 0.020%
As % of the Job Titles category 0.020% 0.027% 0.021%
Number of salaries quoted 13 19 17
Median salary £32,500 £45,500 £32,500
Median salary % change year-on-year -28.57% +40.00%  
90% offered a salary of more than £28,400 £35,900 £31,500
10% offered a salary of more than £35,000 £55,000 £40,000
UK excluding London median salary £32,500 £37,500 £31,500
% change year-on-year -13.33% +19.04%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 82030 100201 104416
As % of all permanent IT job vacancies advertised in the UK 96.27% 96.37% 96.63%
Number of salaries quoted 68128 83906 85283
Median salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £72,500 £70,000 £70,000
UK excluding London median salary £42,000 £41,500 £40,000
% change year-on-year +1.20% +3.75%  

Senior IT Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior IT Support Analyst in the job title.

Job vacancy trend for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support Analyst.

Salary trend for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Senior IT Support Analyst over the 3 months to 28 March 2017.

Salary histogram for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Top 17 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the UK over the 3 months to 28 March 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +93 15 £32,500 -28.57% 4
South East +61 11 £32,500 -21.21% 3
Buckinghamshire - 8 £32,500 - 2
Marlow - 7 £32,500 - 2
London +68 3 - -
Abingdon +18 1 £35,000 -5.40%
Oxfordshire +2 1 £35,000 -15.15%
High Wycombe - 1 £41,500 -
Wales - 1 £28,000 -
Swansea - 1 £28,000 -
Hampshire - 1 £35,000 -
Kent - 1 £26,000 -
Fareham - 1 £35,000 -
Chatham - 1 £26,000 -
West Wales - 1 £28,000 -
Birmingham - 1 £30,000 -
West Midlands - 1 £30,000 -

Senior IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 28 March 2017, Senior IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior IT Support Analyst in the job title.

1 33 (78.57%) Active Directory
2 29 (69.05%) Windows
3 21 (50.00%) ITIL
4 18 (42.86%) Microsoft
5 14 (33.33%) Office 365
5 14 (33.33%) Windows Server
6 11 (26.19%) Amazon AWS
6 11 (26.19%) Web Services
7 10 (23.81%) SQL Server
7 10 (23.81%) MS Office
7 10 (23.81%) Finance
8 9 (21.43%) Service Management
8 9 (21.43%) Windows 10
8 9 (21.43%) Investment Management
8 9 (21.43%) Windows Server 2008
9 8 (19.05%) Google
9 8 (19.05%) Banking
9 8 (19.05%) G Suite
9 8 (19.05%) Apple
9 8 (19.05%) SQL
10 7 (16.67%) .NET
10 7 (16.67%) C#
10 7 (16.67%) JavaScript
10 7 (16.67%) ASP.NET
10 7 (16.67%) IIS
10 7 (16.67%) MS Excel
10 7 (16.67%) VMware
10 7 (16.67%) Cloud Computing
10 7 (16.67%) VMware Infrastructure
10 7 (16.67%) PowerShell

Senior IT Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (16.67%) IIS
2 6 (14.29%) SharePoint
3 3 (7.14%) MS Exchange
4 1 (2.38%) CMS
Applications
1 10 (23.81%) MS Office
2 7 (16.67%) MS Excel
3 5 (11.90%) MS Visio
4 4 (9.52%) MS Project
5 1 (2.38%) MS PowerPoint
Cloud Services
1 14 (33.33%) Office 365
2 11 (26.19%) Amazon AWS
3 8 (19.05%) G Suite
4 7 (16.67%) Cloud Computing
5 4 (9.52%) Adobe Creative Cloud
6 3 (7.14%) SaaS
Communications & Networking
1 5 (11.90%) Firewall
2 4 (9.52%) PuTTY
2 4 (9.52%) Telnet
3 3 (7.14%) Broadband
3 3 (7.14%) VoIP
4 2 (4.76%) iSCSI
4 2 (4.76%) Wireless
5 1 (2.38%) DHCP
5 1 (2.38%) DNS
5 1 (2.38%) Internet
5 1 (2.38%) TCP/IP
5 1 (2.38%) VPN
5 1 (2.38%) WLAN
Database & Business Intelligence
1 10 (23.81%) SQL Server
2 3 (7.14%) SQL Server Integration Services
3 2 (4.76%) Relational Database
4 1 (2.38%) SQL Server 2000
4 1 (2.38%) SQL Server 2005
4 1 (2.38%) SQL Server 2008
Development Applications
1 1 (2.38%) JIRA
General
1 10 (23.81%) Finance
2 8 (19.05%) Banking
3 3 (7.14%) Telecoms
4 2 (4.76%) Retail
5 1 (2.38%) Advertising
5 1 (2.38%) Law
5 1 (2.38%) Legal
Libraries, Frameworks & Software Standards
1 11 (26.19%) Web Services
2 7 (16.67%) .NET
2 7 (16.67%) ASP.NET
Miscellaneous
1 4 (9.52%) iPad
2 3 (7.14%) Driving Licence
3 2 (4.76%) EPoS
4 1 (2.38%) Blackberry
4 1 (2.38%) NHS
4 1 (2.38%) Virtual Team
Operating Systems
1 29 (69.05%) Windows
2 14 (33.33%) Windows Server
3 9 (21.43%) Windows 10
3 9 (21.43%) Windows Server 2008
4 5 (11.90%) Linux
4 5 (11.90%) Windows Server 2012
5 4 (9.52%) Windows 7
6 2 (4.76%) Apple iOS
7 1 (2.38%) CentOS
7 1 (2.38%) Red Hat Enterprise Linux
7 1 (2.38%) Windows 8
Processes & Methodologies
1 21 (50.00%) ITIL
2 9 (21.43%) Investment Management
2 9 (21.43%) Service Management
3 5 (11.90%) Asset Management
3 5 (11.90%) IT Audit
3 5 (11.90%) Mentoring
4 4 (9.52%) Project Management
5 3 (7.14%) DevOps
5 3 (7.14%) Migration
6 2 (4.76%) Disaster Recovery
6 2 (4.76%) Incident Management
6 2 (4.76%) Information Governance
6 2 (4.76%) IT Strategy
6 2 (4.76%) Mobile Device Management
6 2 (4.76%) Presales
7 1 (2.38%) Business Continuity
7 1 (2.38%) Contract Management
7 1 (2.38%) CRM
7 1 (2.38%) Service Delivery
7 1 (2.38%) Workflow
Programming Languages
1 8 (19.05%) SQL
2 7 (16.67%) C#
2 7 (16.67%) JavaScript
2 7 (16.67%) PowerShell
Qualifications
1 2 (4.76%) VMware Certified Professional (VCP)
2 1 (2.38%) DBS Check
2 1 (2.38%) ITIL Certification
2 1 (2.38%) Microsoft Certification
Quality Assurance & Compliance
1 2 (4.76%) PCI DSS
2 1 (2.38%) SLA
System Software
1 33 (78.57%) Active Directory
2 7 (16.67%) VMware Infrastructure
3 4 (9.52%) Hyper-V
3 4 (9.52%) Virtual Servers
4 2 (4.76%) Virtual Desktop
4 2 (4.76%) XenDesktop
5 1 (2.38%) XenServer
Vendors
1 18 (42.86%) Microsoft
2 8 (19.05%) Apple
2 8 (19.05%) Google
3 7 (16.67%) VMware
4 4 (9.52%) Adobe
4 4 (9.52%) Altiris
4 4 (9.52%) HP
5 3 (7.14%) Citrix
5 3 (7.14%) Rackspace
6 1 (2.38%) Mitel
6 1 (2.38%) Remedy
6 1 (2.38%) ServiceNow
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