The median annual salary for a Senior IT Support Analyst was £32,500 in advertised job vacancies during the 3 months to 23 June 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Senior IT Support Analyst
UK
3 months to
23 Jun 2017
Same period 2016 Same period 2015
Rank 833 891 970
Rank change year-on-year +58 +79  
Permanent jobs requiring a Senior IT Support Analyst 37 22 18
As % of all permanent IT jobs advertised in the UK 0.042% 0.022% 0.016%
As % of the Job Titles category 0.043% 0.023% 0.017%
Number of salaries quoted 35 21 16
Median salary £32,500 £37,500 £32,500
Median salary % change year-on-year -13.33% +15.38%  
90% offered a salary of more than £25,700 £28,500 £31,250
10% offered a salary of more than £45,000 £47,500 £45,000
UK excluding London median salary £30,000 £37,500 £32,500
% change year-on-year -20.00% +15.38%  

The next table is for comparison with the above and includes summary statistics for all job roles in permanent job vacancies. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of permanent jobs in our overall sample.

IT Job Roles
UK
Permanent job vacancies with a job title containing a recognized job role 85523 94943 107102
As % of all permanent IT job vacancies advertised in the UK 95.96% 96.54% 96.59%
Number of salaries quoted 69945 79998 88268
Median salary £46,250 £47,500 £45,000
Median salary % change year-on-year -2.63% +5.55%  
90% offered a salary of more than £27,500 £27,500 £26,500
10% offered a salary of more than £74,000 £70,000 £71,000
UK excluding London median salary £42,500 £41,500 £40,000
% change year-on-year +2.40% +3.75%  

Senior IT Support Analyst
Job Vacancy Trend

The job posting trend of jobs advertised that featured Senior IT Support Analyst in the job title.

Job vacancy trend for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Senior IT Support Analyst.

Salary trend for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Salary Histogram

The salary distribution of IT jobs citing Senior IT Support Analyst over the 3 months to 23 June 2017.

Salary histogram for Senior IT Support Analyst in the UK

Senior IT Support Analyst
Top 29 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Senior IT Support Analyst within the UK over the 3 months to 23 June 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +69 37 £32,500 -14.47% 4
South East +65 16 £28,000 -37.77% 2
London +22 13 £37,500 -0.66%
Buckinghamshire - 6 £32,500 - 2
Marlow - 6 £32,500 - 2
Uxbridge - 5 £37,500 -
Reading - 4 £26,000 -
Berkshire - 4 £26,000 -
Yorkshire - 3 £32,000 -
West Yorkshire - 3 £32,000 -
Surrey - 3 £25,500 -
Leeds - 3 £32,000 -
Kent - 3 £30,250 -
West Midlands +14 2 £30,000 -9.09% 1
South West +9 2 £35,000 +22.80%
Birmingham - 2 £30,000 -
Hammersmith - 2 £47,500 -
City of London +22 1 £50,000 +5.26%
Hemel Hempstead -1 1 £42,500 +9.67%
East of England -2 1 £42,500 +9.67% 1
Devon -3 1 - -
Hertfordshire -7 1 £42,500 +9.67%
West End of London - 1 £45,000 -
Southwark - 1 £42,500 -
Somerset - 1 £35,000 -
Yeovil - 1 £35,000 -
West Malling - 1 £32,500 -
Exeter - 1 - -
Chatham - 1 £28,000 -

Senior IT Support Analyst Skill Set
Top 30 Co-occurring IT Skills

For the 6 months to 23 June 2017, Senior IT Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads featuring Senior IT Support Analyst in the job title.

1 40 (75.47%) Windows
2 34 (64.15%) Microsoft
2 34 (64.15%) Active Directory
3 21 (39.62%) ITIL
4 17 (32.08%) Microsoft Office
5 15 (28.30%) SQL Server
6 14 (26.42%) Windows Server
7 13 (24.53%) Mentoring
7 13 (24.53%) PowerShell
7 13 (24.53%) IIS
7 13 (24.53%) ASP.NET
7 13 (24.53%) C#
7 13 (24.53%) JavaScript
7 13 (24.53%) .NET
8 12 (22.64%) SQL
9 10 (18.87%) VMware
9 10 (18.87%) Office 365
10 9 (16.98%) Windows Server 2012
10 9 (16.98%) Finance
11 8 (15.09%) MS Exchange
11 8 (15.09%) Microsoft Azure
12 7 (13.21%) Windows 10
12 7 (13.21%) Microsoft Certification
12 7 (13.21%) Knowledge Management
13 6 (11.32%) Banking
13 6 (11.32%) Asset Management
13 6 (11.32%) Workflow
13 6 (11.32%) VPN
13 6 (11.32%) MCP
13 6 (11.32%) Linux

Senior IT Support Analyst Skill Set
Co-occurring IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (24.53%) IIS
2 8 (15.09%) MS Exchange
3 5 (9.43%) Exchange Server 2010
4 3 (5.66%) Exchange Server 2007
4 3 (5.66%) SharePoint
Applications
1 17 (32.08%) Microsoft Office
2 5 (9.43%) MS Visio
3 4 (7.55%) Microsoft Project
4 3 (5.66%) Microsoft Excel
5 1 (1.89%) Adobe Creative Suite
5 1 (1.89%) Microsoft PowerPoint
Cloud Services
1 10 (18.87%) Office 365
2 8 (15.09%) Microsoft Azure
3 5 (9.43%) SaaS
4 4 (7.55%) Adobe Creative Cloud
4 4 (7.55%) G Suite
5 2 (3.77%) IaaS
6 1 (1.89%) Amazon AWS
6 1 (1.89%) Cloud Computing
Communications & Networking
1 6 (11.32%) VPN
2 5 (9.43%) SSL
3 4 (7.55%) Firewall
3 4 (7.55%) VLAN
4 3 (5.66%) DHCP
4 3 (5.66%) DNS
5 2 (3.77%) Intranet
5 2 (3.77%) LAN
6 1 (1.89%) MPLS
6 1 (1.89%) PBX
6 1 (1.89%) WAN
6 1 (1.89%) Wireless
Database & Business Intelligence
1 15 (28.30%) SQL Server
2 4 (7.55%) SQL Server Integration Services
3 1 (1.89%) Relational Database
General
1 9 (16.98%) Finance
2 6 (11.32%) Banking
3 4 (7.55%) Legal
4 3 (5.66%) Advertising
4 3 (5.66%) Telecoms
5 2 (3.77%) Investment Banking
5 2 (3.77%) Law
6 1 (1.89%) Back Office
6 1 (1.89%) Front Office
6 1 (1.89%) Retail
Libraries, Frameworks & Software Standards
1 13 (24.53%) .NET
1 13 (24.53%) ASP.NET
2 2 (3.77%) Web Services
3 1 (1.89%) COM
Miscellaneous
1 4 (7.55%) iPad
2 1 (1.89%) Derivative
2 1 (1.89%) EPoS
2 1 (1.89%) Mobile App
2 1 (1.89%) Virtual Team
Operating Systems
1 40 (75.47%) Windows
2 14 (26.42%) Windows Server
3 9 (16.98%) Windows Server 2012
4 7 (13.21%) Windows 10
5 6 (11.32%) Linux
5 6 (11.32%) Windows 7
6 5 (9.43%) Red Hat Enterprise Linux
7 4 (7.55%) Windows Server 2008
8 2 (3.77%) Windows 8
9 1 (1.89%) Apple iOS
9 1 (1.89%) Mac OS X
Processes & Methodologies
1 21 (39.62%) ITIL
2 13 (24.53%) Mentoring
3 7 (13.21%) Knowledge Management
4 6 (11.32%) Asset Management
4 6 (11.32%) Coaching
4 6 (11.32%) ITIL V2
4 6 (11.32%) Workflow
5 5 (9.43%) Software Asset Management
6 4 (7.55%) Investment Management
6 4 (7.55%) Service Delivery
7 2 (3.77%) Business Continuity
7 2 (3.77%) Disaster Recovery
7 2 (3.77%) Document Management
7 2 (3.77%) ERP
7 2 (3.77%) IT Strategy
7 2 (3.77%) Project Management
7 2 (3.77%) Service Desk Management
7 2 (3.77%) Service Management
8 1 (1.89%) Contract Management
8 1 (1.89%) Service Design
Programming Languages
1 13 (24.53%) C#
1 13 (24.53%) JavaScript
1 13 (24.53%) PowerShell
2 12 (22.64%) SQL
3 1 (1.89%) VBA
Qualifications
1 7 (13.21%) Microsoft Certification
2 6 (11.32%) MCP
3 3 (5.66%) Degree
4 2 (3.77%) ITIL Certification
5 1 (1.89%) CCNA
5 1 (1.89%) Cisco Certification
5 1 (1.89%) MCSE
Quality Assurance & Compliance
1 4 (7.55%) SLA
2 1 (1.89%) PCI DSS
System Software
1 34 (64.15%) Active Directory
2 6 (11.32%) VMware Infrastructure
3 5 (9.43%) VMware ESXi
3 5 (9.43%) vSphere
Systems Management
1 5 (9.43%) vCenter Server
1 5 (9.43%) WSUS
Vendors
1 34 (64.15%) Microsoft
2 10 (18.87%) VMware
3 5 (9.43%) Adobe
3 5 (9.43%) Apple
3 5 (9.43%) Red Hat
4 4 (7.55%) Google
5 2 (3.77%) Remedy
5 2 (3.77%) Sun
6 1 (1.89%) Cisco
6 1 (1.89%) CQG
6 1 (1.89%) Fidessa
6 1 (1.89%) Intel
6 1 (1.89%) ServiceNow
Basildon, Essex
Ashdown IT
Salary: £30000 per annum
Posted: 22 hours ago
Marlow
Spectrum IT
Salary: £30000 - £35000 per annum
Posted: 22 days ago
Rugby
Bluetown Online LTD
Salary: £27394 - £31288 per annum
Posted: 9 days ago
Marlow
Interquest - IQ Tech
Salary: £40000 per annum + Benefits
Posted: 22 days ago