Service Management Jobs in West Yorkshire

Service Management
Yorkshire > West Yorkshire

The following table provides summary statistics for permanent job vacancies advertised in West Yorkshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 7 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
7 May 2024
Same period 2023 Same period 2022
Rank 73 114 121
Rank change year-on-year +41 +7 -12
Permanent jobs citing Service Management 88 143 115
As % of all permanent jobs advertised in West Yorkshire 2.94% 2.78% 2.43%
As % of the Processes & Methodologies category 3.41% 2.83% 2.55%
Number of salaries quoted 48 69 81
10th Percentile £27,700 £35,750 £22,750
25th Percentile £36,158 £40,931 £41,503
Median annual salary (50th Percentile) £48,995 £57,810 £45,000
Median % change year-on-year -15.25% +28.47% -2.17%
75th Percentile £71,546 £65,000 £51,696
90th Percentile £72,433 £77,715 £67,500
Yorkshire median annual salary £44,637 £48,055 £45,000
% change year-on-year -7.11% +6.79% -

All Process and Methodology Skills
West Yorkshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in West Yorkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,581 5,052 4,509
As % of all permanent jobs advertised in West Yorkshire 86.18% 98.08% 95.29%
Number of salaries quoted 1,865 2,301 3,096
10th Percentile £28,000 £34,025 £31,250
25th Percentile £38,890 £41,250 £40,000
Median annual salary (50th Percentile) £52,500 £55,000 £52,500
Median % change year-on-year -4.55% +4.76% +5.00%
75th Percentile £69,750 £73,750 £67,500
90th Percentile £84,964 £86,250 £82,500
Yorkshire median annual salary £50,000 £55,000 £50,173
% change year-on-year -9.09% +9.62% +5.63%

Service Management
Job Vacancy Trend in West Yorkshire

Job postings citing Service Management as a proportion of all IT jobs advertised in West Yorkshire.

Job vacancy trend for Service Management in West Yorkshire

Service Management
Salary Trend in West Yorkshire

3-month moving average salary quoted in jobs citing Service Management in West Yorkshire.

Salary trend for Service Management in West Yorkshire

Service Management
Salary Histogram in West Yorkshire

Salary distribution for jobs citing Service Management in West Yorkshire over the 6 months to 7 May 2024.

Salary histogram for Service Management in West Yorkshire

Service Management
Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the West Yorkshire region over the 6 months to 7 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Leeds +38 69 £48,000 -4.00% 8
Halifax +45 7 £70,576 +22.08%
Bradford +19 5 £30,500 -64.12%
Huddersfield +25 4 £40,750 -22.38%
Wakefield +16 1 £37,475 -11.82% 1
Service Management
Yorkshire

Service Management
Co-occurring Skills and Capabilities in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.27%) Confluence
1 2 (2.27%) IIS
1 2 (2.27%) Microsoft Exchange
1 2 (2.27%) SAS
2 1 (1.14%) SharePoint
Applications
1 3 (3.41%) Chatbot
1 3 (3.41%) Microsoft Office
2 1 (1.14%) Microsoft Project
2 1 (1.14%) MS Visio
Business Applications
1 4 (4.55%) Remedy ITSM
Cloud Services
1 18 (20.45%) Azure
2 9 (10.23%) Microsoft 365
3 8 (9.09%) GCP
3 8 (9.09%) OpenShift
4 5 (5.68%) AWS
4 5 (5.68%) Entra ID
5 3 (3.41%) Amazon CloudWatch
5 3 (3.41%) Amazon SQS
6 1 (1.14%) Cloudflare
6 1 (1.14%) SaaS
Communications & Networking
1 4 (4.55%) Firewall
1 4 (4.55%) VPN
2 2 (2.27%) Intrusion Detection
2 2 (2.27%) LAN
2 2 (2.27%) WAN
2 2 (2.27%) WLAN
3 1 (1.14%) DHCP
3 1 (1.14%) DNS
3 1 (1.14%) Internet
3 1 (1.14%) Network Security
Database & Business Intelligence
1 6 (6.82%) SQL Server
2 1 (1.14%) MySQL
2 1 (1.14%) Oracle Database
Development Applications
1 8 (9.09%) IBM UrbanCode
2 3 (3.41%) Octopus Deploy
2 3 (3.41%) TeamCity
3 2 (2.27%) JIRA
General
1 49 (55.68%) Social Skills
2 43 (48.86%) Finance
3 24 (27.27%) Public Sector
4 23 (26.14%) Presentation Skills
5 21 (23.86%) Billing
6 15 (17.05%) Inclusion and Diversity
7 13 (14.77%) Local Government
8 11 (12.50%) Banking
9 7 (7.95%) Analytical Skills
9 7 (7.95%) Front Office
10 5 (5.68%) Retail
11 2 (2.27%) Games
11 2 (2.27%) Organisational Skills
12 1 (1.14%) Automotive
12 1 (1.14%) Influencing Skills
12 1 (1.14%) Tech for Good
Job Titles
1 23 (26.14%) Service Manager
2 14 (15.91%) Audit Manager
2 14 (15.91%) Senior
3 13 (14.77%) Support Engineer
4 12 (13.64%) Lead
5 11 (12.50%) Service Desk Manager
6 10 (11.36%) Analyst
7 8 (9.09%) Architect
7 8 (9.09%) DevOps Engineer
7 8 (9.09%) Senior DevOps
7 8 (9.09%) Senior DevOps Engineer
7 8 (9.09%) Senior Support Engineer
8 7 (7.95%) Finance Manager
8 7 (7.95%) IT Manager
9 6 (6.82%) Senior Manager
10 5 (5.68%) IT Support
10 5 (5.68%) Support Analyst
11 4 (4.55%) Delivery Manager
11 4 (4.55%) Senior Service Manager
11 4 (4.55%) Service Delivery Manager
Libraries, Frameworks & Software Standards
1 3 (3.41%) .NET
1 3 (3.41%) .NET Framework
1 3 (3.41%) RabbitMQ
2 2 (2.27%) AngularJS
2 2 (2.27%) CSS
2 2 (2.27%) HTML
2 2 (2.27%) Twitter Bootstrap
2 2 (2.27%) Web Services
3 1 (1.14%) JSON
Miscellaneous
1 13 (14.77%) Housing Association
1 13 (14.77%) NHS
2 8 (9.09%) Public Cloud
3 2 (2.27%) CMDB
3 2 (2.27%) Data Centre
3 2 (2.27%) IoT
3 2 (2.27%) Legacy Systems
4 1 (1.14%) CCTV
4 1 (1.14%) Management Information System
4 1 (1.14%) New Media
Operating Systems
1 20 (22.73%) Windows
2 11 (12.50%) Linux
3 5 (5.68%) Windows Server
4 3 (3.41%) Windows Server 2008
5 2 (2.27%) Mac OS
5 2 (2.27%) Windows 10
5 2 (2.27%) Windows Server 2012
6 1 (1.14%) Apple iOS
Processes & Methodologies
1 45 (51.14%) ITIL
2 29 (32.95%) ITSM
3 24 (27.27%) Problem-Solving
4 23 (26.14%) Service Delivery
5 20 (22.73%) Customer Service
6 19 (21.59%) People Management
6 19 (21.59%) Problem Management
7 18 (20.45%) Coaching
8 16 (18.18%) Agile
8 16 (18.18%) Business Development
9 15 (17.05%) Performance Management
10 13 (14.77%) DevOps
10 13 (14.77%) Stakeholder Management
11 12 (13.64%) Mentoring
11 12 (13.64%) Project Management
12 11 (12.50%) Actionable Insight
13 9 (10.23%) Incident Management
13 9 (10.23%) Performance Metrics
14 8 (9.09%) Asset Management
14 8 (9.09%) Software Delivery
Programming Languages
1 14 (15.91%) SQL
2 8 (9.09%) Groovy
3 3 (3.41%) C#
4 1 (1.14%) Bash
4 1 (1.14%) PowerShell
4 1 (1.14%) T-SQL
Qualifications
1 14 (15.91%) ACCA
2 10 (11.36%) Degree
3 7 (7.95%) Security Cleared
4 6 (6.82%) SC Cleared
5 3 (3.41%) ITIL Certification
6 2 (2.27%) CCNA
6 2 (2.27%) CEH
6 2 (2.27%) Cisco Certification
6 2 (2.27%) CompTIA Security+
6 2 (2.27%) Master's Degree
6 2 (2.27%) MCSE
6 2 (2.27%) Microsoft Certification
6 2 (2.27%) OSCP
6 2 (2.27%) SSCP
Quality Assurance & Compliance
1 14 (15.91%) GAAP
2 13 (14.77%) IFRS
3 8 (9.09%) SLA
4 3 (3.41%) COBIT
5 2 (2.27%) ISO/IEC 27001
6 1 (1.14%) Accessibility
6 1 (1.14%) ISO/IEC 20000
System Software
1 7 (7.95%) Active Directory
2 4 (4.55%) VMware Infrastructure
3 2 (2.27%) IAG
3 2 (2.27%) VMware ESXi
Systems Management
1 8 (9.09%) Ansible
1 8 (9.09%) Progress Chef
1 8 (9.09%) Terraform
2 3 (3.41%) Grafana
2 3 (3.41%) OpenView
3 2 (2.27%) CSIRT
4 1 (1.14%) Jamf Pro
4 1 (1.14%) Microsoft Intune
4 1 (1.14%) SCCM
Vendors
1 16 (18.18%) ServiceNow
2 14 (15.91%) CA
3 11 (12.50%) Microsoft
4 8 (9.09%) Google
4 8 (9.09%) IBM
5 4 (4.55%) BMC
5 4 (4.55%) Computacenter
5 4 (4.55%) Remedy
5 4 (4.55%) VMware
6 3 (3.41%) HP
6 3 (3.41%) Splunk
7 2 (2.27%) Cisco
7 2 (2.27%) Citrix
8 1 (1.14%) Apple
8 1 (1.14%) Fortinet
8 1 (1.14%) Oracle
8 1 (1.14%) Snow
8 1 (1.14%) Xero
8 1 (1.14%) Zoho