Chat Support Jobs with Work from Home Options

Chat Support
UK > Work from Home

The table below provides summary statistics for permanent job vacancies with an option to work from home (WFH) and a requirement for Chat Support skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Chat Support over the 6 months to 28 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
28 Apr 2024
Same period 2023 Same period 2022
Rank 579 649 829
Rank change year-on-year +70 +180 -
Permanent jobs citing Chat Support 7 18 10
As % of all permanent jobs with a WFH option 0.021% 0.042% 0.015%
As % of the Processes & Methodologies category 0.023% 0.044% 0.015%
Number of salaries quoted 6 17 4
10th Percentile - - £20,475
25th Percentile £21,250 £23,500 £24,188
Median annual salary (50th Percentile) £22,500 £24,000 £27,500
Median % change year-on-year -6.25% -12.73% -
75th Percentile £29,844 £24,500 £28,750
90th Percentile £44,063 £37,300 -
UK median annual salary £26,000 £24,000 £36,500
% change year-on-year +8.33% -34.25% -36.52%

All Process and Methodology Skills
Work from Home

Chat Support is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies with a WFH option and a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 30,936 41,103 64,824
As % of all permanent jobs with a WFH option 91.64% 96.07% 96.89%
Number of salaries quoted 23,504 28,573 41,309
10th Percentile £33,756 £37,500 £36,250
25th Percentile £42,500 £47,500 £45,500
Median annual salary (50th Percentile) £57,500 £62,500 £60,000
Median % change year-on-year -8.00% +4.17% +9.09%
75th Percentile £75,000 £82,500 £80,000
90th Percentile £95,000 £100,000 £95,000
UK median annual salary £55,000 £61,500 £60,000
% change year-on-year -10.57% +2.50% +9.09%

Chat Support
Trend for Jobs with a WFH Option

Job vacancies with a work from home option citing Chat Support as a proportion of all IT jobs advertised.

Chat Support trend for jobs with a WFH option

Chat Support
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Chat Support.

Chat Support salary trend for jobs with a WFH option

Chat Support
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Chat Support over the 6 months to 28 April 2024.

Chat Support salary histogram for jobs with a WFH option

Chat Support
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (14.29%) Skype for Business
Applications
1 1 (14.29%) Chatbot
1 1 (14.29%) Microsoft Office
Cloud Services
1 1 (14.29%) Azure
1 1 (14.29%) Microsoft 365
1 1 (14.29%) WhatsApp
Communications & Networking
1 1 (14.29%) Skype
1 1 (14.29%) WebEx
General
1 6 (85.71%) Social Skills
2 4 (57.14%) Public Sector
3 2 (28.57%) Analytical Skills
4 1 (14.29%) Finance
4 1 (14.29%) Marketing
4 1 (14.29%) Organisational Skills
Job Titles
1 5 (71.43%) Analyst
2 4 (57.14%) Service Analyst
2 4 (57.14%) Service Desk Analyst
3 1 (14.29%) 1st Line Engineer
3 1 (14.29%) 1st Line Support
3 1 (14.29%) 1st Line Support Engineer
3 1 (14.29%) IT Analyst
3 1 (14.29%) IT Support
3 1 (14.29%) IT Support Analyst
3 1 (14.29%) Operations Manager
3 1 (14.29%) Support Analyst
3 1 (14.29%) Support Engineer
Miscellaneous
1 1 (14.29%) Analytical Mindset
1 1 (14.29%) e-Learning
1 1 (14.29%) Onboarding
1 1 (14.29%) Smartphone
1 1 (14.29%) Virtual Team
Operating Systems
1 2 (28.57%) Windows
2 1 (14.29%) Android
2 1 (14.29%) Mac OS X
2 1 (14.29%) Windows 10
2 1 (14.29%) Windows Server
Processes & Methodologies
1 5 (71.43%) Customer Service
2 1 (14.29%) B2B
2 1 (14.29%) B2C
2 1 (14.29%) Continuous Improvement
2 1 (14.29%) Conversational UI
2 1 (14.29%) Decision-Making
2 1 (14.29%) E-Commerce
2 1 (14.29%) Marketing Automation
2 1 (14.29%) Performance Metrics
2 1 (14.29%) Problem-Solving
2 1 (14.29%) Process Improvement
2 1 (14.29%) Project Management
2 1 (14.29%) Scrum
2 1 (14.29%) Service Delivery
2 1 (14.29%) Strategic Thinking
2 1 (14.29%) Time Management
2 1 (14.29%) Workflow
Qualifications
1 1 (14.29%) Degree
System Software
1 1 (14.29%) Active Directory
Vendors
1 5 (71.43%) Microsoft
2 1 (14.29%) Apple
2 1 (14.29%) Cisco
2 1 (14.29%) ServiceNow