Support Manager Jobs with Work from Home Options

Support Manager
UK > Work from Home

The median Support Manager salary in Work from Home is £57,500 per year according to job vacancies posted during the 6 months to 2 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
2 May 2024
Same period 2023 Same period 2022
Rank 507 615 702
Rank change year-on-year +108 +87 -210
Permanent jobs requiring a Support Manager 77 62 133
As % of all permanent jobs with a WFH option 0.23% 0.15% 0.20%
As % of the Job Titles category 0.24% 0.15% 0.20%
Number of salaries quoted 70 52 104
10th Percentile £36,667 £31,869 £41,250
25th Percentile £43,231 £46,065 £49,000
Median annual salary (50th Percentile) £57,500 £54,250 £53,634
Median % change year-on-year +5.99% +1.15% +7.27%
75th Percentile £92,500 £75,625 £65,000
90th Percentile £98,250 £91,250 £80,000
UK median annual salary £50,000 £54,250 £55,000
% change year-on-year -7.83% -1.36% +22.22%

All Permanent IT Job Vacancies
Work from Home

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies with a WFH option. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in Work from Home with a recognized job title 32,470 40,891 66,041
% of permanent jobs with a recognized job title 95.99% 96.04% 97.41%
Number of salaries quoted 24,943 29,047 41,977
10th Percentile £33,003 £36,690 £36,250
25th Percentile £42,500 £47,447 £45,000
Median annual salary (50th Percentile) £56,000 £62,500 £60,000
Median % change year-on-year -10.40% +4.17% +9.09%
75th Percentile £75,000 £81,250 £80,000
90th Percentile £92,500 £100,000 £95,000
UK median annual salary £52,550 £60,000 £60,000
% change year-on-year -12.42% - +9.09%

Support Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Support Manager in the job title as a proportion of all IT jobs advertised.

Support Manager trend for jobs with a WFH option

Support Manager
Salary Trend for Jobs with a WFH Option

3-month moving average salary quoted in job vacancies with a work from home option citing Support Manager.

Support Manager salary trend for jobs with a WFH option

Support Manager
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with a work from home option citing Support Manager over the 6 months to 2 May 2024.

Support Manager salary histogram for jobs with a WFH option

Support Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 2 May 2024, Support Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent jobs with remote work options featuring Support Manager in the job title.

1 32 (41.56%) Social Skills
2 31 (40.26%) Finance
3 28 (36.36%) Problem-Solving
4 19 (24.68%) Microsoft
5 16 (20.78%) Process Improvement
5 16 (20.78%) Analytical Skills
6 12 (15.58%) ITIL
6 12 (15.58%) Mentoring
6 12 (15.58%) Project Delivery
7 11 (14.29%) ITSM
8 10 (12.99%) Service Delivery
8 10 (12.99%) SLA
8 10 (12.99%) Incident Management
8 10 (12.99%) Coaching
8 10 (12.99%) Azure
8 10 (12.99%) Performance Management
8 10 (12.99%) JIRA
8 10 (12.99%) Order Management
8 10 (12.99%) Customer Service
9 9 (11.69%) Power Platform
9 9 (11.69%) Microsoft 365
9 9 (11.69%) SQL
9 9 (11.69%) Service Management
10 8 (10.39%) Stakeholder Management
10 8 (10.39%) Risk Management
10 8 (10.39%) Ticket Management
10 8 (10.39%) Proactive Monitoring
11 7 (9.09%) Degree
11 7 (9.09%) Asset Management
11 7 (9.09%) Windows

Support Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.90%) Microsoft Exchange
2 1 (1.30%) SharePoint
Applications
1 5 (6.49%) Microsoft Office
2 3 (3.90%) MS Visio
3 2 (2.60%) Microsoft Excel
3 2 (2.60%) Microsoft PowerPoint
Business Applications
1 2 (2.60%) Aladdin
1 2 (2.60%) thinkFolio
Cloud Services
1 10 (12.99%) Azure
2 9 (11.69%) Microsoft 365
2 9 (11.69%) Power Platform
3 6 (7.79%) PowerApps
4 4 (5.19%) Entra ID
4 4 (5.19%) SaaS
Communications & Networking
1 5 (6.49%) SSL
Database & Business Intelligence
1 3 (3.90%) Power BI
2 2 (2.60%) Relational Database
Development Applications
1 10 (12.99%) JIRA
2 3 (3.90%) Eclipse
2 3 (3.90%) GCC
General
1 32 (41.56%) Social Skills
2 31 (40.26%) Finance
3 16 (20.78%) Analytical Skills
4 6 (7.79%) Legal
4 6 (7.79%) Public Sector
5 5 (6.49%) Front Office
5 5 (6.49%) Retail
6 4 (5.19%) Banking
6 4 (5.19%) Law
7 3 (3.90%) Financial Institution
7 3 (3.90%) Telecoms
8 2 (2.60%) Back Office
8 2 (2.60%) Presentation Skills
9 1 (1.30%) French Language
9 1 (1.30%) Military
Miscellaneous
1 5 (6.49%) Hedge funds
2 3 (3.90%) Derivative
3 2 (2.60%) iPhone
3 2 (2.60%) Management Information System
3 2 (2.60%) Onboarding
3 2 (2.60%) Self-Motivation
4 1 (1.30%) Client/Server
4 1 (1.30%) FMCG
4 1 (1.30%) Foreign Exchange (FX)
4 1 (1.30%) Virtual Team
Operating Systems
1 7 (9.09%) Windows
2 2 (2.60%) Windows Server
Processes & Methodologies
1 28 (36.36%) Problem-Solving
2 16 (20.78%) Process Improvement
3 12 (15.58%) ITIL
3 12 (15.58%) Mentoring
3 12 (15.58%) Project Delivery
4 11 (14.29%) ITSM
5 10 (12.99%) Coaching
5 10 (12.99%) Customer Service
5 10 (12.99%) Incident Management
5 10 (12.99%) Order Management
5 10 (12.99%) Performance Management
5 10 (12.99%) Service Delivery
6 9 (11.69%) Service Management
7 8 (10.39%) Proactive Monitoring
7 8 (10.39%) Risk Management
7 8 (10.39%) Stakeholder Management
7 8 (10.39%) Ticket Management
8 7 (9.09%) Asset Management
9 6 (7.79%) QMS
9 6 (7.79%) Stakeholder Engagement
Programming Languages
1 9 (11.69%) SQL
2 2 (2.60%) C#
2 2 (2.60%) Python
Qualifications
1 7 (9.09%) Degree
2 3 (3.90%) Computer Science Degree
Quality Assurance & Compliance
1 10 (12.99%) SLA
2 3 (3.90%) GDPR
2 3 (3.90%) SOC 1
3 2 (2.60%) Cyber Essentials
3 2 (2.60%) ISO 9001
3 2 (2.60%) QA
4 1 (1.30%) ISO/IEC 27001
System Software
1 5 (6.49%) Active Directory
2 1 (1.30%) Virtual Desktop
2 1 (1.30%) Virtual Machines
Systems Management
1 2 (2.60%) Microsoft Intune
2 1 (1.30%) SCCM
Vendors
1 19 (24.68%) Microsoft
2 3 (3.90%) Ciena
2 3 (3.90%) Guidewire
3 2 (2.60%) Apple
3 2 (2.60%) Atlassian
3 2 (2.60%) Charles River
3 2 (2.60%) Concur
3 2 (2.60%) SAP
4 1 (1.30%) Aderant
4 1 (1.30%) Freshdesk
4 1 (1.30%) iManage
4 1 (1.30%) Intapp