Hybrid/Remote Incident Management Job Trends

Incident Management
UK > Work from Home

The table below provides summary statistics and salary benchmarking for remote or hybrid work requiring Incident Management skills. It covers permanent job vacancies from the 6 months leading up to 17 May 2026, with comparisons to the same periods in the previous two years.

6 months to
17 May 2026
Same period 2025 Same period 2024
Rank 201 234 256
Rank change year-on-year +33 +22 -56
Permanent jobs citing Incident Management 228 226 404
As % of all permanent jobs with remote/hybrid work options 1.22% 1.50% 1.24%
As % of the Processes & Methodologies category 1.48% 1.57% 1.37%
Number of salaries quoted 160 179 318
10th Percentile £40,000 £35,000 £30,000
25th Percentile £56,250 £41,250 £37,688
Median annual salary (50th Percentile) £70,000 £60,000 £52,500
Median % change year-on-year +16.67% +14.29% -7.89%
75th Percentile £90,000 £72,500 £72,500
90th Percentile £90,250 £86,500 £87,500
UK median annual salary £65,000 £55,021 £50,000
% change year-on-year +18.14% +10.04% -4.76%

All Process & Methodology Skills
Work from Home

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with remote or hybrid options requiring process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 15,443 14,352 29,572
As % of all permanent jobs with a WFH option 82.71% 95.12% 90.93%
Number of salaries quoted 10,985 8,713 23,359
10th Percentile £34,000 £31,250 £33,750
25th Percentile £45,000 £43,750 £42,500
Median annual salary (50th Percentile) £60,100 £60,000 £57,500
Median % change year-on-year +0.17% +4.35% -8.00%
75th Percentile £80,000 £80,000 £75,000
90th Percentile £100,000 £105,000 £95,000
UK median annual salary £60,000 £59,684 £55,000
% change year-on-year +0.53% +8.52% -9.84%

Incident Management
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing Incident Management and offering remote or hybrid work options relative to all permanent IT jobs advertised.

Incident Management job vacancy trend for remote/hybrid jobs

Incident Management
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing Incident Management.

Salary distribution trend for jobs with remote/hybrid work options citing Incident Management

Incident Management
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing Incident Management over the 6 months to 17 May 2026.

Incident Management salary histogram for jobs with remote/hybrid work options

Incident Management
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 26 (11.40%) SharePoint
2 21 (9.21%) Microsoft Exchange
3 1 (0.44%) CMS
Applications
1 6 (2.63%) Microsoft Excel
2 5 (2.19%) Microsoft Project
3 1 (0.44%) Microsoft Office
Business Applications
1 4 (1.75%) Markit EDM
2 2 (0.88%) Infor SunSystems
Cloud Services
1 99 (43.42%) Azure
2 41 (17.98%) AWS
3 37 (16.23%) Entra ID
4 36 (15.79%) Microsoft 365
5 34 (14.91%) Power Platform
6 30 (13.16%) Azure Synapse Analytics
7 25 (10.96%) SaaS
8 20 (8.77%) Mimecast
9 11 (4.82%) GCP
10 9 (3.95%) Azure DevOps
11 7 (3.07%) Amazon EKS
11 7 (3.07%) Azure Key Vault
11 7 (3.07%) Cloudflare
11 7 (3.07%) Vercel
12 6 (2.63%) Azure Monitor
12 6 (2.63%) GitHub
12 6 (2.63%) GitHub Actions
13 5 (2.19%) AWS CloudFormation
13 5 (2.19%) Datadog
13 5 (2.19%) Smartsheet
Communications & Networking
1 23 (10.09%) Broadband
1 23 (10.09%) Firewall
2 15 (6.58%) DNS
2 15 (6.58%) TCP/IP
3 13 (5.70%) VPN
4 10 (4.39%) DHCP
4 10 (4.39%) WAN
5 9 (3.95%) Network Security
6 5 (2.19%) LAN
6 5 (2.19%) SD-WAN
7 4 (1.75%) VoIP
8 3 (1.32%) FTP
8 3 (1.32%) HTTP
8 3 (1.32%) Internet
8 3 (1.32%) SMTP
8 3 (1.32%) Wireless
9 1 (0.44%) ADSL
9 1 (0.44%) BGP
9 1 (0.44%) MPLS
9 1 (0.44%) SSL
Database & Business Intelligence
1 34 (14.91%) Power BI
2 32 (14.04%) Big Data
3 7 (3.07%) SQL Server
4 5 (2.19%) Data Warehouse
4 5 (2.19%) Oracle Database
5 4 (1.75%) Flink
5 4 (1.75%) PostgreSQL
6 3 (1.32%) MySQL
7 2 (0.88%) Looker
8 1 (0.44%) Amazon RDS
8 1 (0.44%) Azure SQL Database
8 1 (0.44%) NoSQL
8 1 (0.44%) SQL Server Analysis Services
8 1 (0.44%) Star Schema
8 1 (0.44%) Tableau
Development Applications
1 22 (9.65%) JIRA
2 3 (1.32%) GitLab
3 2 (0.88%) Eclipse
3 2 (0.88%) Git
4 1 (0.44%) Jenkins
General
1 53 (23.25%) Social Skills
2 50 (21.93%) Finance
3 30 (13.16%) Analytical Skills
4 27 (11.84%) Games
5 26 (11.40%) Banking
6 23 (10.09%) Legal
7 21 (9.21%) Inclusion and Diversity
8 13 (5.70%) Public Sector
9 12 (5.26%) Law
10 7 (3.07%) Retail
11 4 (1.75%) Financial Institution
11 4 (1.75%) Front Office
11 4 (1.75%) Manufacturing
12 3 (1.32%) Back Office
12 3 (1.32%) Documentation Skills
13 2 (0.88%) Influencing Skills
13 2 (0.88%) Japanese Language
13 2 (0.88%) Social Housing
13 2 (0.88%) Telecoms
14 1 (0.44%) General Ledger
Job Titles
1 56 (24.56%) Lead
2 30 (13.16%) Big Data Engineer
2 30 (13.16%) DataOps Engineer
2 30 (13.16%) DataOps Leader
2 30 (13.16%) Lead Big Data Engineer
3 29 (12.72%) Senior
4 27 (11.84%) Support Engineer
5 21 (9.21%) Analyst
5 21 (9.21%) Infrastructure Engineer
6 16 (7.02%) Engineering Manager
6 16 (7.02%) Security Manager
7 15 (6.58%) Applications Support
8 14 (6.14%) 3rd Line Engineer
8 14 (6.14%) 3rd Line Support
8 14 (6.14%) 3rd Line Support Engineer
8 14 (6.14%) Infrastructure Support
9 13 (5.70%) Cybersecurity Manager
9 13 (5.70%) Data Engineer
10 12 (5.26%) Lead Data Engineer
10 12 (5.26%) Operations Engineer
Libraries, Frameworks & Software Standards
1 11 (4.82%) React
2 10 (4.39%) CSS
2 10 (4.39%) HTML
3 4 (1.75%) ADO
3 4 (1.75%) Kafka
3 4 (1.75%) Loki
4 3 (1.32%) LDAP
4 3 (1.32%) Web Services
5 2 (0.88%) .NET
5 2 (0.88%) ARM Templates
5 2 (0.88%) Middleware
6 1 (0.44%) Elastic Stack
6 1 (0.44%) FIX Protocol
6 1 (0.44%) JSP
6 1 (0.44%) REST
6 1 (0.44%) SailPoint
6 1 (0.44%) SOAP
Miscellaneous
1 42 (18.42%) Onboarding
2 26 (11.40%) Cloud Native
2 26 (11.40%) Mobile App
3 13 (5.70%) Security Posture
4 12 (5.26%) Cyber Threat
5 10 (4.39%) Enterprise Software
6 7 (3.07%) Culture of Ownership
6 7 (3.07%) Management Information System
6 7 (3.07%) Podcast
7 6 (2.63%) Analytical Mindset
7 6 (2.63%) Cyber Defence
7 6 (2.63%) Cyber Security Posture
7 6 (2.63%) Data Protection Act
7 6 (2.63%) Foreign Exchange (FX)
8 4 (1.75%) Cyber Kill Chain
8 4 (1.75%) Product Ownership
9 3 (1.32%) Hybrid Cloud
9 3 (1.32%) iPad
9 3 (1.32%) PMI
9 3 (1.32%) Self-Motivation
Operating Systems
1 34 (14.91%) Apple iOS
2 31 (13.60%) Android
3 29 (12.72%) Windows
4 10 (4.39%) Windows 10
4 10 (4.39%) Windows Server
5 8 (3.51%) Linux
6 5 (2.19%) Unix
7 1 (0.44%) Mac OS
Processes & Methodologies
1 89 (39.04%) CI/CD
2 73 (32.02%) Observability
3 64 (28.07%) Agile
4 63 (27.63%) Incident Response
5 60 (26.32%) Continuous Improvement
5 60 (26.32%) Technical Leadership
6 53 (23.25%) Roadmaps
7 52 (22.81%) ITIL
8 50 (21.93%) Mentoring
9 41 (17.98%) Cost Management
9 41 (17.98%) Cybersecurity
9 41 (17.98%) Decision-Making
9 41 (17.98%) DevOps
10 40 (17.54%) Problem-Solving
11 39 (17.11%) AI
12 34 (14.91%) Change Management
13 33 (14.47%) Project Management
14 32 (14.04%) Business Intelligence
14 32 (14.04%) Cost Optimisation
15 30 (13.16%) DataOps
Programming Languages
1 17 (7.46%) SQL
2 16 (7.02%) R
3 12 (5.26%) Python
4 10 (4.39%) PowerShell
5 9 (3.95%) JavaScript
6 6 (2.63%) Bash
7 5 (2.19%) Java
8 4 (1.75%) Go
9 2 (0.88%) Bicep
9 2 (0.88%) C#
Qualifications
1 23 (10.09%) Degree
2 15 (6.58%) Security Cleared
3 12 (5.26%) SC Cleared
4 11 (4.82%) PMI Certification
5 9 (3.95%) CISSP
6 8 (3.51%) Cisco Certification
6 8 (3.51%) PMP
7 7 (3.07%) Azure Certification
8 6 (2.63%) CISM
8 6 (2.63%) Microsoft Certification
9 5 (2.19%) CCNP
10 4 (1.75%) Computer Science Degree
10 4 (1.75%) ITIL Foundation Certificate
10 4 (1.75%) MCSE
10 4 (1.75%) Microsoft Certified Professional
10 4 (1.75%) MOS
11 3 (1.32%) CCNA
11 3 (1.32%) ISO 27001 Lead Auditor
11 3 (1.32%) ISO 27001 Lead Implementer
11 3 (1.32%) ITIL Certification
Quality Assurance & Compliance
1 49 (21.49%) ISO/IEC 27001
2 37 (16.23%) SLA
3 30 (13.16%) Accessibility
4 23 (10.09%) NIST
5 19 (8.33%) GRC
6 17 (7.46%) GDPR
7 15 (6.58%) Cyber Essentials
8 6 (2.63%) Cyber Essentials PLUS
8 6 (2.63%) PCI DSS
9 5 (2.19%) QA
10 4 (1.75%) Data Quality
11 3 (1.32%) PSD2
12 2 (0.88%) Actionable Recommendations
12 2 (0.88%) ISO 22301
12 2 (0.88%) SEPA
13 1 (0.44%) ISO 31000
13 1 (0.44%) ISO/IEC 20000
13 1 (0.44%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
13 1 (0.44%) ISO/IEC 27005
13 1 (0.44%) NCSC
System Software
1 42 (18.42%) Active Directory
2 7 (3.07%) Docker
3 4 (1.75%) Hyper-V
3 4 (1.75%) VMware Infrastructure
4 3 (1.32%) Virtual Machines
5 2 (0.88%) Firmware
6 1 (0.44%) vCloud
Systems Management
1 29 (12.72%) Microsoft Intune
2 21 (9.21%) Terraform
3 19 (8.33%) Kubernetes
4 9 (3.95%) Grafana
5 8 (3.51%) Argo
6 7 (3.07%) Prometheus
6 7 (3.07%) SCCM
7 4 (1.75%) Active Directory Federation Services
7 4 (1.75%) Istio
7 4 (1.75%) Kustomize
8 3 (1.32%) Ansible
8 3 (1.32%) QRadar
9 2 (0.88%) FortiGate
9 2 (0.88%) Opsgenie
10 1 (0.44%) Computer Emergency Response Teams
10 1 (0.44%) Computer Incident Response Team
10 1 (0.44%) CSIRT
10 1 (0.44%) Host Intrusion Detection System
Vendors
1 61 (26.75%) Microsoft
2 31 (13.60%) Databricks
3 16 (7.02%) CrowdStrike
4 11 (4.82%) ServiceNow
5 9 (3.95%) Apple
6 8 (3.51%) Samsung
7 7 (3.07%) Citrix
8 6 (2.63%) Splunk
9 5 (2.19%) Oracle
10 4 (1.75%) Ab Initio
10 4 (1.75%) IBM
10 4 (1.75%) Okta
10 4 (1.75%) OneLogin
10 4 (1.75%) Red Hat
10 4 (1.75%) VMware
11 3 (1.32%) ArcSight
12 2 (0.88%) Cisco
12 2 (0.88%) GoldenSource
12 2 (0.88%) Google
12 2 (0.88%) PagerDuty