Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 31 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
31 Jul 2026
Same period 2025 Same period 2024
Rank 141 211 205
Rank change year-on-year +70 -6 -19
Permanent jobs citing ServiceNow 448 264 405
As % of all permanent jobs with remote/hybrid work options 2.02% 1.60% 1.52%
As % of the Vendors category 6.32% 3.37% 3.89%
Number of salaries quoted 255 208 358
10th Percentile £35,200 £36,250 £35,924
25th Percentile £46,696 £50,375 £45,000
Median annual salary (50th Percentile) £62,000 £65,000 £60,918
Median % change year-on-year -4.62% +6.70% -2.53%
75th Percentile £80,000 £77,500 £76,250
90th Percentile £95,000 £97,375 £88,750
UK median annual salary £70,000 £60,000 £60,000
% change year-on-year +16.67% - +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,087 7,839 10,400
As % of all permanent jobs with a WFH option 31.99% 47.56% 39.10%
Number of salaries quoted 5,034 4,066 7,122
10th Percentile £32,325 £29,000 £32,500
25th Percentile £42,500 £38,139 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £55,000
Median % change year-on-year +9.09% - -8.33%
75th Percentile £77,500 £73,750 £73,750
90th Percentile £97,125 £93,778 £90,000
UK median annual salary £57,000 £52,500 £52,500
% change year-on-year +8.57% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 31 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (3.13%) SharePoint
2 12 (2.68%) Anypoint
2 12 (2.68%) Mule
3 11 (2.46%) Microsoft Exchange
4 6 (1.34%) Confluence
5 2 (0.45%) Apache Airflow
5 2 (0.45%) CMS
Applications
1 86 (19.20%) Microsoft Office
2 26 (5.80%) Microsoft Project
3 8 (1.79%) Microsoft Excel
4 4 (0.89%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 26 (5.80%) Dynamics CRM
1 26 (5.80%) Remedy ITSM
2 24 (5.36%) Cloudability
3 4 (0.89%) SAP HR
3 4 (0.89%) SAP S/4HANA
4 2 (0.45%) Dynamics NAV
4 2 (0.45%) Elite 3E
4 2 (0.45%) Magento
4 2 (0.45%) Shopify
5 1 (0.22%) NetSuite
5 1 (0.22%) Salesforce CRM
5 1 (0.22%) SAP GRC
Cloud Services
1 132 (29.46%) Microsoft 365
2 124 (27.68%) AWS
3 85 (18.97%) Azure
4 32 (7.14%) Entra ID
5 25 (5.58%) GCP
6 12 (2.68%) SaaS
7 6 (1.34%) GitHub
7 6 (1.34%) GitHub Actions
8 5 (1.12%) Power Platform
9 4 (0.89%) Dynamics 365
9 4 (0.89%) IaaS
9 4 (0.89%) OpenShift
9 4 (0.89%) PaaS
10 3 (0.67%) AWS Direct Connect
10 3 (0.67%) Google Workspace
10 3 (0.67%) Virtual Private Cloud
11 2 (0.45%) Datadog
11 2 (0.45%) Microsoft Copilot
11 2 (0.45%) Miro
11 2 (0.45%) Prefect
Communications & Networking
1 22 (4.91%) TCP/IP
2 19 (4.24%) VPN
3 15 (3.35%) SSL
4 11 (2.46%) Broadband
4 11 (2.46%) DNS
5 10 (2.23%) DHCP
6 8 (1.79%) Wi-Fi
7 4 (0.89%) Firewall
7 4 (0.89%) VLAN
7 4 (0.89%) WAN
8 3 (0.67%) BGP
8 3 (0.67%) Cisco ASA
8 3 (0.67%) Cisco ISE
8 3 (0.67%) IPsec
8 3 (0.67%) LAN
8 3 (0.67%) MPLS
8 3 (0.67%) NetScaler
8 3 (0.67%) NX-OS
8 3 (0.67%) OSPF
8 3 (0.67%) WLAN
Database & Business Intelligence
1 19 (4.24%) SQL Server
2 4 (0.89%) Db2
2 4 (0.89%) Power BI
2 4 (0.89%) SQL Server Integration Services
2 4 (0.89%) SQL Server Reporting Services
3 2 (0.45%) MySQL
4 1 (0.22%) Oracle Database
4 1 (0.22%) Oracle Exadata
4 1 (0.22%) PostgreSQL
4 1 (0.22%) Relational Database
Development Applications
1 49 (10.94%) JIRA
2 6 (1.34%) Git
2 6 (1.34%) Visual Studio Code
3 4 (0.89%) Atlassian Bamboo
3 4 (0.89%) Bitbucket
4 3 (0.67%) Selenium
5 1 (0.22%) Cypress.io
5 1 (0.22%) Jaeger
General
1 189 (42.19%) Social Skills
2 64 (14.29%) Finance
3 51 (11.38%) Public Sector
4 48 (10.71%) Swedish Language
5 42 (9.38%) Law
6 32 (7.14%) Analytical Skills
7 31 (6.92%) Banking
7 31 (6.92%) Inclusion and Diversity
8 29 (6.47%) French Language
9 17 (3.79%) Legal
10 13 (2.90%) Organisational Skills
11 12 (2.68%) Games
12 5 (1.12%) Manufacturing
12 5 (1.12%) Welsh Language
13 4 (0.89%) German Language
13 4 (0.89%) Publishing
13 4 (0.89%) Telecoms
14 3 (0.67%) Korean Language
15 2 (0.45%) Back Office
15 2 (0.45%) Investment Banking
Job Titles
1 139 (31.03%) Analyst
2 82 (18.30%) Service Analyst
3 80 (17.86%) Service Desk Analyst
4 61 (13.62%) Senior
5 53 (11.83%) Developer
6 51 (11.38%) IT Manager
7 34 (7.59%) Lead
8 32 (7.14%) ServiceNow Developer
9 31 (6.92%) Consultant
9 31 (6.92%) Project Manager
10 30 (6.70%) Architect
11 28 (6.25%) ServiceNow Architect
11 28 (6.25%) ServiceNow Consultant
12 27 (6.03%) Senior Analyst
13 24 (5.36%) IT Project Manager
14 22 (4.91%) Support Analyst
15 21 (4.69%) ServiceNow Manager
16 17 (3.79%) IT Analyst
17 15 (3.35%) IT Support
17 15 (3.35%) Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.58%) REST
2 22 (4.91%) SOAP
3 13 (2.90%) JWT
3 13 (2.90%) Web Services
4 12 (2.68%) .NET
4 12 (2.68%) MUnit
4 12 (2.68%) OAuth
4 12 (2.68%) OAuth2
4 12 (2.68%) RAML
5 4 (0.89%) JDBC
5 4 (0.89%) LDAP
5 4 (0.89%) Middleware
6 3 (0.67%) CSS
6 3 (0.67%) HTML
6 3 (0.67%) SAML
7 2 (0.45%) Kafka
7 2 (0.45%) OpenTelemetry
7 2 (0.45%) RabbitMQ
8 1 (0.22%) Playwright
8 1 (0.22%) SailPoint
Miscellaneous
1 34 (7.59%) CMDB
2 33 (7.37%) Enterprise Software
3 30 (6.70%) Driving Licence
4 21 (4.69%) Onboarding
5 16 (3.57%) Management Information System
6 14 (3.13%) Legacy Systems
7 11 (2.46%) Cyber Threat
7 11 (2.46%) Cyberattack
7 11 (2.46%) Product Ownership
8 7 (1.56%) Private Cloud
8 7 (1.56%) Public Cloud
9 6 (1.34%) Data Centre
9 6 (1.34%) Self-Motivation
10 4 (0.89%) Legacy Applications
11 3 (0.67%) AI Agents
11 3 (0.67%) Analytical Mindset
11 3 (0.67%) Greenfield Project
12 2 (0.45%) Data Structures
13 1 (0.22%) Hybrid Cloud
13 1 (0.22%) Security Operations Centre
Operating Systems
1 58 (12.95%) Windows
2 22 (4.91%) Windows Server
3 20 (4.46%) Linux
4 10 (2.23%) Windows 10
5 5 (1.12%) Mac OS
5 5 (1.12%) Unix
6 1 (0.22%) AIX
6 1 (0.22%) Android
6 1 (0.22%) Apple iOS
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 245 (54.69%) ITSM
2 231 (51.56%) ITIL
3 106 (23.66%) Customer Service
4 84 (18.75%) Performance Metrics
5 82 (18.30%) Continuous Improvement
5 82 (18.30%) Mentoring
6 80 (17.86%) Problem-Solving
7 77 (17.19%) Service Management
8 75 (16.74%) Agile
9 67 (14.96%) AI
9 67 (14.96%) Stakeholder Management
10 50 (11.16%) DevOps
11 48 (10.71%) Stakeholder Engagement
12 44 (9.82%) Cybersecurity
13 42 (9.38%) Service Delivery
14 34 (7.59%) ERP
15 33 (7.37%) Project Management
16 32 (7.14%) Roadmaps
17 30 (6.70%) CRM
18 29 (6.47%) CI/CD
Programming Languages
1 35 (7.81%) SQL
2 30 (6.70%) PowerShell
3 24 (5.36%) Python
4 18 (4.02%) JavaScript
5 16 (3.57%) Java
6 12 (2.68%) DataWeave
7 8 (1.79%) Bash
7 8 (1.79%) C#
8 7 (1.56%) T-SQL
9 4 (0.89%) PL/SQL
9 4 (0.89%) VB.NET
10 1 (0.22%) TypeScript
Qualifications
1 106 (23.66%) Degree
2 102 (22.77%) AWS Certification
3 84 (18.75%) Microsoft Certification
4 77 (17.19%) MCSE
5 57 (12.72%) Security Cleared
6 34 (7.59%) SC Cleared
7 24 (5.36%) AWS Certified Solutions Architect
8 17 (3.79%) ITIL Certification
9 15 (3.35%) DV Cleared
10 10 (2.23%) BPSS Clearance
11 9 (2.01%) ITIL Foundation Certificate
12 8 (1.79%) Azure Certification
13 5 (1.12%) DBS Check
14 4 (0.89%) PMP
15 3 (0.67%) PMI Certification
16 2 (0.45%) A+ Certification
16 2 (0.45%) MCSA
17 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 95 (21.21%) QA
2 22 (4.91%) SLA
3 7 (1.56%) Accessibility
4 5 (1.12%) ISO/IEC 27001
5 3 (0.67%) Data Quality
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) GRC
6 2 (0.45%) NIST
6 2 (0.45%) PMO
7 1 (0.22%) Actionable Recommendations
7 1 (0.22%) COBIT
7 1 (0.22%) Cyber Essentials PLUS
7 1 (0.22%) GDPR
7 1 (0.22%) Sarbanes-Oxley
System Software
1 28 (6.25%) Active Directory
2 11 (2.46%) VMware Infrastructure
3 3 (0.67%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 26 (5.80%) Microsoft Intune
2 13 (2.90%) Ansible
3 12 (2.68%) CloudHub
3 12 (2.68%) Kubernetes
4 8 (1.79%) Single Sign-On
5 7 (1.56%) Terraform
6 6 (1.34%) Packer
6 6 (1.34%) SCCM
7 5 (1.12%) ZABBIX
8 4 (0.89%) Autotask
8 4 (0.89%) Grafana
8 4 (0.89%) Prometheus
9 3 (0.67%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Jamf Pro
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
11 1 (0.22%) Data Guard
11 1 (0.22%) Oracle Flashback
11 1 (0.22%) vCenter Server
Vendors
1 177 (39.51%) Microsoft
2 48 (10.71%) SAP
3 33 (7.37%) Oracle
4 29 (6.47%) Apple
5 26 (5.80%) Remedy
6 25 (5.58%) Adobe
7 20 (4.46%) BMC
8 17 (3.79%) Salesforce
9 14 (3.13%) MuleSoft
9 14 (3.13%) VMware
10 11 (2.46%) Cisco
11 8 (1.79%) Freshdesk
11 8 (1.79%) Splunk
12 6 (1.34%) Dynatrace
12 6 (1.34%) EMC
12 6 (1.34%) F5
12 6 (1.34%) Palo Alto
13 5 (1.12%) ConnectWise
13 5 (1.12%) SolarWinds
13 5 (1.12%) Workday