Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 7 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
7 Jan 2026
Same period 2025 Same period 2024
Rank 116 159 184
Rank change year-on-year +43 +25 +29
Permanent jobs citing ServiceNow 348 342 380
As % of all permanent jobs with remote/hybrid work options 2.29% 2.05% 1.81%
As % of the Vendors category 5.59% 5.32% 4.37%
Number of salaries quoted 168 265 323
10th Percentile £41,025 £31,250 £36,174
25th Percentile £49,948 £37,500 £50,000
Median annual salary (50th Percentile) £65,000 £59,430 £65,000
Median % change year-on-year +9.37% -8.57% +12.44%
75th Percentile £80,000 £76,250 £87,500
90th Percentile £87,500 £94,500 £97,500
UK median annual salary £65,000 £57,500 £57,500
% change year-on-year +13.04% - +2.68%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,224 6,429 8,692
As % of all permanent jobs with a WFH option 41.03% 38.63% 41.39%
Number of salaries quoted 3,277 3,760 7,052
10th Percentile £30,000 £32,750 £33,250
25th Percentile £38,850 £43,750 £42,500
Median annual salary (50th Percentile) £56,500 £60,000 £57,500
Median % change year-on-year -5.83% +4.35% -3.40%
75th Percentile £76,250 £77,500 £75,000
90th Percentile £90,000 £92,500 £92,500
UK median annual salary £50,860 £57,000 £55,000
% change year-on-year -10.77% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 7 January 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.87%) Tomcat
1 10 (2.87%) WebSphere
1 10 (2.87%) WebSphere Application Server
2 6 (1.72%) IIS
3 5 (1.44%) SharePoint
4 1 (0.29%) Confluence
4 1 (0.29%) Microsoft Exchange
Applications
1 115 (33.05%) Microsoft Office
2 12 (3.45%) Microsoft Excel
3 4 (1.15%) Chatbot
4 3 (0.86%) Microsoft PowerPoint
5 2 (0.57%) Microsoft Project
5 2 (0.57%) MS Visio
Business Applications
1 19 (5.46%) Remedy ITSM
2 8 (2.30%) Workday HCM
3 5 (1.44%) Dynamics CRM
3 5 (1.44%) Dynamics NAV
3 5 (1.44%) Magento
3 5 (1.44%) Shopify
4 3 (0.86%) NetSuite
5 2 (0.57%) Dynamics AX
5 2 (0.57%) Sage X3
6 1 (0.29%) assyst
6 1 (0.29%) Integrated Workplace Management System
6 1 (0.29%) Salesforce CRM
Cloud Services
1 121 (34.77%) AWS
2 119 (34.20%) Microsoft 365
3 33 (9.48%) Azure
4 17 (4.89%) SaaS
5 12 (3.45%) Azure DevOps
6 9 (2.59%) Dynamics 365
7 8 (2.30%) Azure Logic Apps
7 8 (2.30%) Boomi
8 7 (2.01%) Power Platform
9 5 (1.44%) Azure Cosmos DB
9 5 (1.44%) Entra ID
9 5 (1.44%) GitHub
10 4 (1.15%) AWS Direct Connect
10 4 (1.15%) Virtual Private Cloud
11 3 (0.86%) Oracle Service Cloud
12 2 (0.57%) Datadog
12 2 (0.57%) GitHub Actions
12 2 (0.57%) Intacct
13 1 (0.29%) Azure Monitor
13 1 (0.29%) OneDrive
Communications & Networking
1 10 (2.87%) SSL
2 5 (1.44%) DHCP
2 5 (1.44%) DNS
2 5 (1.44%) TCP/IP
2 5 (1.44%) VPN
3 4 (1.15%) BGP
3 4 (1.15%) Cisco ASA
3 4 (1.15%) Cisco Firepower
3 4 (1.15%) Cisco ISE
3 4 (1.15%) Firewall
3 4 (1.15%) IPsec
3 4 (1.15%) LAN
3 4 (1.15%) MPLS
3 4 (1.15%) NetScaler
3 4 (1.15%) OSPF
3 4 (1.15%) SD-WAN
3 4 (1.15%) VXLAN
3 4 (1.15%) WAN
3 4 (1.15%) Wi-Fi
3 4 (1.15%) WLAN
Database & Business Intelligence
1 11 (3.16%) SQL Server
2 10 (2.87%) DB2
2 10 (2.87%) PostgreSQL
3 5 (1.44%) MongoDB
4 4 (1.15%) Power BI
5 3 (0.86%) Relational Database
5 3 (0.86%) Tableau
6 1 (0.29%) GIS
6 1 (0.29%) Metadata
Development Applications
1 30 (8.62%) JIRA
2 5 (1.44%) Git
General
1 226 (64.94%) Social Skills
2 114 (32.76%) French Language
3 95 (27.30%) Swedish Language
4 55 (15.80%) Finance
5 39 (11.21%) Banking
6 33 (9.48%) Law
7 21 (6.03%) Analytical Skills
8 20 (5.75%) Legal
9 17 (4.89%) Public Sector
10 10 (2.87%) Investment Banking
11 9 (2.59%) Back Office
12 7 (2.01%) Inclusion and Diversity
13 4 (1.15%) Games
13 4 (1.15%) Marketing
14 3 (0.86%) Advertising
14 3 (0.86%) Billing
14 3 (0.86%) Hungarian Language
14 3 (0.86%) Presentation Skills
14 3 (0.86%) Retail
15 2 (0.57%) Manufacturing
Job Titles
1 127 (36.49%) Analyst
2 110 (31.61%) Service Analyst
3 109 (31.32%) Service Desk Analyst
4 47 (13.51%) Senior
5 40 (11.49%) Consultant
6 29 (8.33%) Developer
6 29 (8.33%) ServiceNow Developer
6 29 (8.33%) Technical Consultant
7 27 (7.76%) Senior Consultant
8 24 (6.90%) Senior Technical Consultant
9 18 (5.17%) Infrastructure Support
9 18 (5.17%) IT Manager
10 15 (4.31%) Applications Support
11 14 (4.02%) HR Advisor
12 13 (3.74%) Lead
13 12 (3.45%) Architect
14 10 (2.87%) Linux Support
14 10 (2.87%) Software Manager
14 10 (2.87%) Support Manager
14 10 (2.87%) Unix Support
Libraries, Frameworks & Software Standards
1 23 (6.61%) REST
1 23 (6.61%) SOAP
2 18 (5.17%) CSS
2 18 (5.17%) HTML
3 15 (4.31%) XML
4 14 (4.02%) JSON
5 11 (3.16%) LDAP
6 10 (2.87%) LAPP Stack
6 10 (2.87%) Web Services
6 10 (2.87%) WebSphere MQ
7 8 (2.30%) SAML
8 6 (1.72%) Middleware
9 5 (1.44%) YAML
10 2 (0.57%) AngularJS
10 2 (0.57%) OpenTelemetry
11 1 (0.29%) .NET
11 1 (0.29%) .NET Core
11 1 (0.29%) EDI
Miscellaneous
1 26 (7.47%) Onboarding
2 17 (4.89%) Management Information System
3 15 (4.31%) CMDB
4 13 (3.74%) Product Ownership
5 12 (3.45%) Linux Command Line
6 5 (1.44%) AI Agents
6 5 (1.44%) Data Centre
7 4 (1.15%) Analytical Mindset
8 3 (0.86%) Virtual Team
9 2 (0.57%) Operational Technology
9 2 (0.57%) Self-Motivation
10 1 (0.29%) Cyber Threat
10 1 (0.29%) Enterprise Software
10 1 (0.29%) IoT
10 1 (0.29%) Low-Code
10 1 (0.29%) Over-the-Top Content
10 1 (0.29%) PMI
10 1 (0.29%) Security Posture
10 1 (0.29%) Social Media
10 1 (0.29%) Taxonomies
Operating Systems
1 36 (10.34%) Windows
2 14 (4.02%) Windows 10
3 13 (3.74%) Linux
4 10 (2.87%) Red Hat Enterprise Linux
4 10 (2.87%) Unix
5 7 (2.01%) Windows Server
6 1 (0.29%) Android
6 1 (0.29%) Apple iOS
6 1 (0.29%) Windows Server 2016
6 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 235 (67.53%) ITSM
2 217 (62.36%) ITIL
3 128 (36.78%) Customer Service
4 108 (31.03%) Performance Metrics
5 54 (15.52%) Problem-Solving
6 48 (13.79%) Continuous Improvement
7 45 (12.93%) Asset Management
8 41 (11.78%) Service Management
9 36 (10.34%) Service Delivery
10 34 (9.77%) Change Management
11 27 (7.76%) Agile
11 27 (7.76%) Decision-Making
11 27 (7.76%) Mentoring
12 26 (7.47%) Stakeholder Management
13 25 (7.18%) Roadmaps
14 23 (6.61%) IT Asset Management
14 23 (6.61%) Problem Management
15 21 (6.03%) CRM
16 19 (5.46%) Technical Leadership
17 17 (4.89%) Data Entry
Programming Languages
1 37 (10.63%) JavaScript
2 18 (5.17%) Python
3 14 (4.02%) PowerShell
3 14 (4.02%) SQL
4 6 (1.72%) C#
5 5 (1.44%) T-SQL
6 1 (0.29%) VB.NET
Qualifications
1 130 (37.36%) Degree
2 115 (33.05%) AWS Certification
3 108 (31.03%) Microsoft Certification
4 105 (30.17%) MCSE
5 17 (4.89%) ITIL Certification
6 15 (4.31%) Security Cleared
7 9 (2.59%) SC Cleared
8 5 (1.44%) ITIL Foundation Certificate
9 3 (0.86%) CIPD
9 3 (0.86%) PMI Certification
9 3 (0.86%) PMP
10 2 (0.57%) Computer Science Degree
10 2 (0.57%) Postgraduate
11 1 (0.29%) BPSS Clearance
11 1 (0.29%) CBAP
11 1 (0.29%) HND
11 1 (0.29%) PRINCE2 Practitioner
11 1 (0.29%) SAFe Agilist
11 1 (0.29%) Six Sigma Green Belt
11 1 (0.29%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 111 (31.90%) QA
2 24 (6.90%) GDPR
3 17 (4.89%) SLA
4 7 (2.01%) Data Quality
5 2 (0.57%) GRC
5 2 (0.57%) ISO/IEC 19770
5 2 (0.57%) NIST
5 2 (0.57%) PMO
6 1 (0.29%) Accessibility
6 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.29%) NIST 800
6 1 (0.29%) SOC 2
System Software
1 13 (3.74%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 12 (3.45%) SCCM
2 9 (2.59%) Single Sign-On
3 5 (1.44%) Kubernetes
4 3 (0.86%) Microsoft Intune
5 1 (0.29%) Active Directory Federation Services
5 1 (0.29%) Forefront Identity Manager
5 1 (0.29%) RSA Archer
Vendors
1 136 (39.08%) Microsoft
2 29 (8.33%) Workday
3 19 (5.46%) BMC
3 19 (5.46%) Remedy
4 13 (3.74%) SolarWinds
5 12 (3.45%) Dynatrace
6 10 (2.87%) IBM
6 10 (2.87%) Red Hat
7 8 (2.30%) MuleSoft
8 7 (2.01%) Salesforce
9 6 (1.72%) Freshdesk
9 6 (1.72%) Genesys
10 5 (1.44%) ConnectWise
10 5 (1.44%) WooCommerce
11 4 (1.15%) CheckPoint
11 4 (1.15%) Cisco
11 4 (1.15%) Fortinet
11 4 (1.15%) Meraki
12 3 (0.86%) Citrix
12 3 (0.86%) Snow