Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 10 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
10 Jun 2026
Same period 2025 Same period 2024
Rank 121 227 250
Rank change year-on-year +106 +23 -48
Permanent jobs citing ServiceNow 399 230 438
As % of all permanent jobs with remote/hybrid work options 2.05% 1.52% 1.28%
As % of the Vendors category 6.64% 3.18% 3.26%
Number of salaries quoted 222 196 388
10th Percentile £35,050 £36,875 £38,875
25th Percentile £46,696 £51,250 £51,250
Median annual salary (50th Percentile) £59,625 £70,000 £62,783
Median % change year-on-year -14.82% +11.50% +5.47%
75th Percentile £78,438 £86,250 £81,250
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,500 £60,000
% change year-on-year +12.00% +4.17% +3.79%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,009 7,222 13,452
As % of all permanent jobs with a WFH option 30.89% 47.77% 39.36%
Number of salaries quoted 4,043 3,854 9,857
10th Percentile £31,250 £29,779 £31,500
25th Percentile £42,500 £40,948 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £96,000 £95,000 £87,500
UK median annual salary £57,000 £55,000 £50,000
% change year-on-year +3.64% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 10 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (4.26%) SharePoint
2 8 (2.01%) Microsoft Exchange
3 7 (1.75%) Confluence
4 3 (0.75%) Anypoint
4 3 (0.75%) Mule
5 2 (0.50%) Apache Airflow
5 2 (0.50%) CMS
Applications
1 72 (18.05%) Microsoft Office
2 20 (5.01%) Microsoft Project
3 7 (1.75%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 26 (6.52%) Dynamics CRM
2 24 (6.02%) Cloudability
3 8 (2.01%) Remedy ITSM
4 6 (1.50%) Dynamics NAV
4 6 (1.50%) Magento
4 6 (1.50%) Shopify
5 4 (1.00%) SAP HR
5 4 (1.00%) SAP S/4HANA
6 2 (0.50%) Elite 3E
7 1 (0.25%) Dynamics AX
7 1 (0.25%) NetSuite
7 1 (0.25%) Salesforce CRM
7 1 (0.25%) SAP GRC
7 1 (0.25%) TIBCO iProcess
Cloud Services
1 114 (28.57%) Microsoft 365
2 103 (25.81%) AWS
3 81 (20.30%) Azure
4 25 (6.27%) Entra ID
5 24 (6.02%) GCP
6 17 (4.26%) SaaS
7 10 (2.51%) Dynamics 365
8 8 (2.01%) AWS Direct Connect
8 8 (2.01%) Virtual Private Cloud
9 7 (1.75%) GitHub
9 7 (1.75%) Power Platform
10 6 (1.50%) GitHub Actions
11 4 (1.00%) IaaS
11 4 (1.00%) Mimecast
11 4 (1.00%) PaaS
12 3 (0.75%) Datadog
12 3 (0.75%) OpenShift
13 2 (0.50%) Azure DevOps
13 2 (0.50%) Miro
13 2 (0.50%) OneDrive
Communications & Networking
1 19 (4.76%) VPN
2 18 (4.51%) TCP/IP
3 13 (3.26%) Wi-Fi
4 12 (3.01%) DNS
5 9 (2.26%) Broadband
5 9 (2.26%) DHCP
5 9 (2.26%) Firewall
5 9 (2.26%) WAN
6 8 (2.01%) BGP
6 8 (2.01%) Cisco ASA
6 8 (2.01%) Cisco ISE
6 8 (2.01%) IPsec
6 8 (2.01%) LAN
6 8 (2.01%) MPLS
6 8 (2.01%) NetScaler
6 8 (2.01%) NX-OS
6 8 (2.01%) OSPF
6 8 (2.01%) SD-WAN
6 8 (2.01%) VXLAN
6 8 (2.01%) WLAN
Database & Business Intelligence
1 18 (4.51%) SQL Server
2 6 (1.50%) Power BI
3 4 (1.00%) Db2
3 4 (1.00%) SQL Server Integration Services
3 4 (1.00%) SQL Server Reporting Services
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Database
4 1 (0.25%) Oracle Exadata
4 1 (0.25%) PostgreSQL
4 1 (0.25%) Relational Database
4 1 (0.25%) Tableau
Development Applications
1 49 (12.28%) JIRA
2 8 (2.01%) Git
3 6 (1.50%) Visual Studio Code
4 4 (1.00%) Selenium
5 3 (0.75%) Atlassian Bamboo
5 3 (0.75%) Bitbucket
6 2 (0.50%) Cypress.io
6 2 (0.50%) Rational Rhapsody
7 1 (0.25%) JMeter
7 1 (0.25%) Postman
General
1 169 (42.36%) Social Skills
2 48 (12.03%) Finance
3 47 (11.78%) French Language
4 39 (9.77%) Public Sector
5 34 (8.52%) Inclusion and Diversity
6 31 (7.77%) Analytical Skills
7 29 (7.27%) Law
8 20 (5.01%) Swedish Language
9 16 (4.01%) Banking
10 11 (2.76%) Legal
11 9 (2.26%) Games
11 9 (2.26%) Organisational Skills
12 6 (1.50%) Back Office
12 6 (1.50%) Manufacturing
13 4 (1.00%) German Language
13 4 (1.00%) Publishing
14 3 (0.75%) Financial Institution
15 2 (0.50%) International Banking
15 2 (0.50%) Presentation Skills
15 2 (0.50%) Telecoms
Job Titles
1 131 (32.83%) Analyst
2 77 (19.30%) Service Analyst
3 74 (18.55%) Service Desk Analyst
4 62 (15.54%) Senior
5 34 (8.52%) Developer
6 32 (8.02%) Consultant
6 32 (8.02%) IT Manager
7 31 (7.77%) Senior Analyst
8 30 (7.52%) Project Manager
9 27 (6.77%) ServiceNow Developer
10 26 (6.52%) ServiceNow Consultant
11 24 (6.02%) Support Analyst
12 22 (5.51%) Architect
13 21 (5.26%) Lead
14 19 (4.76%) IT Project Manager
14 19 (4.76%) ServiceNow Architect
14 19 (4.76%) ServiceNow Manager
15 14 (3.51%) IT Analyst
15 14 (3.51%) Technical Consultant
16 13 (3.26%) Support Engineer
Libraries, Frameworks & Software Standards
1 26 (6.52%) REST
2 23 (5.76%) SOAP
3 11 (2.76%) .NET
4 10 (2.51%) Middleware
4 10 (2.51%) Web Services
5 4 (1.00%) JWT
6 3 (0.75%) CSS
6 3 (0.75%) HTML
6 3 (0.75%) JDBC
6 3 (0.75%) LDAP
6 3 (0.75%) MUnit
6 3 (0.75%) OAuth
6 3 (0.75%) OAuth2
6 3 (0.75%) OpenTelemetry
6 3 (0.75%) RAML
6 3 (0.75%) SAML
7 2 (0.50%) Kafka
7 2 (0.50%) Playwright
7 2 (0.50%) RabbitMQ
8 1 (0.25%) SailPoint
Miscellaneous
1 29 (7.27%) CMDB
2 27 (6.77%) Enterprise Software
3 26 (6.52%) Onboarding
4 22 (5.51%) Driving Licence
5 16 (4.01%) Management Information System
5 16 (4.01%) Product Ownership
6 14 (3.51%) Data Centre
7 7 (1.75%) Cyber Threat
7 7 (1.75%) Cyberattack
7 7 (1.75%) Private Cloud
7 7 (1.75%) Public Cloud
8 5 (1.25%) Analytical Mindset
9 4 (1.00%) Legacy Applications
10 3 (0.75%) AI Agents
10 3 (0.75%) Legacy Systems
11 2 (0.50%) Data Structures
11 2 (0.50%) NHS
11 2 (0.50%) PMI
11 2 (0.50%) Self-Motivation
11 2 (0.50%) Social Media
Operating Systems
1 61 (15.29%) Windows
2 20 (5.01%) Windows 10
3 19 (4.76%) Linux
4 17 (4.26%) Windows Server
5 2 (0.50%) Android
5 2 (0.50%) Apple iOS
6 1 (0.25%) AIX
6 1 (0.25%) CentOS
6 1 (0.25%) Mac OS
6 1 (0.25%) Red Hat Enterprise Linux
6 1 (0.25%) Solaris
6 1 (0.25%) Ubuntu
6 1 (0.25%) Unix
Processes & Methodologies
1 217 (54.39%) ITSM
2 184 (46.12%) ITIL
3 90 (22.56%) Customer Service
4 85 (21.30%) Continuous Improvement
5 76 (19.05%) Service Management
6 75 (18.80%) Agile
6 75 (18.80%) Mentoring
7 69 (17.29%) Performance Metrics
8 66 (16.54%) Problem-Solving
9 62 (15.54%) Stakeholder Management
10 53 (13.28%) AI
11 51 (12.78%) Service Delivery
12 48 (12.03%) Stakeholder Engagement
13 41 (10.28%) DevOps
14 36 (9.02%) Cybersecurity
15 35 (8.77%) ERP
16 34 (8.52%) CRM
17 29 (7.27%) Project Management
18 28 (7.02%) Change Management
19 26 (6.52%) Waterfall
Programming Languages
1 26 (6.52%) SQL
2 19 (4.76%) PowerShell
3 15 (3.76%) JavaScript
3 15 (3.76%) Python
4 11 (2.76%) Java
5 8 (2.01%) C#
6 6 (1.50%) T-SQL
7 4 (1.00%) Bash
7 4 (1.00%) PL/SQL
7 4 (1.00%) VB.NET
8 3 (0.75%) DataWeave
9 2 (0.50%) TypeScript
Qualifications
1 98 (24.56%) Degree
2 89 (22.31%) AWS Certification
3 74 (18.55%) Microsoft Certification
4 68 (17.04%) MCSE
5 37 (9.27%) Security Cleared
6 24 (6.02%) AWS Certified Solutions Architect
7 17 (4.26%) SC Cleared
8 13 (3.26%) ITIL Certification
9 12 (3.01%) DV Cleared
10 8 (2.01%) Azure Certification
10 8 (2.01%) PMI Certification
11 7 (1.75%) BPSS Clearance
12 6 (1.50%) PMP
13 4 (1.00%) Microsoft Certified Professional
13 4 (1.00%) MOS
14 3 (0.75%) ITIL Foundation Certificate
15 2 (0.50%) A+ Certification
15 2 (0.50%) DBS Check
15 2 (0.50%) MCSA
16 1 (0.25%) Oracle Certification
Quality Assurance & Compliance
1 80 (20.05%) QA
2 12 (3.01%) SLA
3 10 (2.51%) Accessibility
4 4 (1.00%) GDPR
4 4 (1.00%) PMO
5 3 (0.75%) ISO/IEC 27001
6 2 (0.50%) Cyber Essentials
6 2 (0.50%) Data Quality
6 2 (0.50%) NIST
7 1 (0.25%) Actionable Recommendations
7 1 (0.25%) Cyber Essentials PLUS
7 1 (0.25%) GRC
7 1 (0.25%) Sarbanes-Oxley
7 1 (0.25%) WCAG
System Software
1 38 (9.52%) Active Directory
2 9 (2.26%) VMware Infrastructure
3 1 (0.25%) Docker
3 1 (0.25%) Hyper-V
3 1 (0.25%) Oracle RAC
3 1 (0.25%) vSphere
Systems Management
1 18 (4.51%) Microsoft Intune
2 15 (3.76%) SCCM
3 13 (3.26%) Ansible
4 10 (2.51%) Kubernetes
5 8 (2.01%) Terraform
6 7 (1.75%) Single Sign-On
7 6 (1.50%) Packer
8 3 (0.75%) CloudHub
8 3 (0.75%) Grafana
8 3 (0.75%) Norton AntiVirus
8 3 (0.75%) Prometheus
9 2 (0.50%) Argo
9 2 (0.50%) Autotask
9 2 (0.50%) Puppet
9 2 (0.50%) Salt
10 1 (0.25%) Data Guard
10 1 (0.25%) Forefront Identity Manager
10 1 (0.25%) Jamf Pro
10 1 (0.25%) Oracle Enterprise Manager
10 1 (0.25%) Oracle Flashback
Vendors
1 156 (39.10%) Microsoft
2 33 (8.27%) SAP
3 29 (7.27%) Apple
3 29 (7.27%) Oracle
4 25 (6.27%) Adobe
5 15 (3.76%) Cisco
5 15 (3.76%) SolarWinds
6 12 (3.01%) Dynatrace
7 11 (2.76%) VMware
8 10 (2.51%) BMC
9 9 (2.26%) Salesforce
9 9 (2.26%) Workday
10 8 (2.01%) CheckPoint
10 8 (2.01%) Citrix
10 8 (2.01%) Fortinet
10 8 (2.01%) Freshdesk
10 8 (2.01%) Meraki
10 8 (2.01%) Remedy
11 7 (1.75%) ConnectWise
11 7 (1.75%) Splunk