Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 9 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
9 Aug 2026
Same period 2025 Same period 2024
Rank 148 199 214
Rank change year-on-year +51 +15 -32
Permanent jobs citing ServiceNow 439 276 363
As % of all permanent jobs with remote/hybrid work options 1.94% 1.67% 1.46%
As % of the Vendors category 6.06% 3.52% 3.77%
Number of salaries quoted 254 215 316
10th Percentile £35,725 £37,600 £35,924
25th Percentile £46,696 £50,250 £44,813
Median annual salary (50th Percentile) £62,500 £65,000 £59,400
Median % change year-on-year -3.85% +9.43% -4.96%
75th Percentile £80,000 £76,875 £77,626
90th Percentile £95,000 £96,250 £88,750
UK median annual salary £68,500 £62,245 £58,800
% change year-on-year +10.05% +5.86% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,241 7,831 9,622
As % of all permanent jobs with a WFH option 31.94% 47.34% 38.67%
Number of salaries quoted 5,137 4,042 6,392
10th Percentile £32,250 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -4.17%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £93,775 £91,250
UK median annual salary £57,000 £52,500 £52,500
% change year-on-year +8.57% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 9 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (2.96%) Anypoint
1 13 (2.96%) Mule
1 13 (2.96%) SharePoint
2 11 (2.51%) Microsoft Exchange
3 6 (1.37%) Confluence
4 2 (0.46%) Apache Airflow
4 2 (0.46%) CMS
Applications
1 81 (18.45%) Microsoft Office
2 27 (6.15%) Microsoft Project
3 7 (1.59%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.46%) MS Visio
6 1 (0.23%) Acrobat
Business Applications
1 27 (6.15%) Remedy ITSM
2 26 (5.92%) Dynamics CRM
3 24 (5.47%) Cloudability
4 4 (0.91%) SAP HR
5 3 (0.68%) SAP S/4HANA
6 1 (0.23%) Dynamics NAV
6 1 (0.23%) Elite 3E
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) Shopify
Cloud Services
1 125 (28.47%) Microsoft 365
2 120 (27.33%) AWS
3 83 (18.91%) Azure
4 31 (7.06%) Entra ID
5 25 (5.69%) GCP
6 10 (2.28%) SaaS
7 6 (1.37%) GitHub
7 6 (1.37%) GitHub Actions
8 5 (1.14%) Power Platform
9 4 (0.91%) IaaS
9 4 (0.91%) OpenShift
9 4 (0.91%) PaaS
10 3 (0.68%) Dynamics 365
10 3 (0.68%) Google Workspace
11 2 (0.46%) AWS Direct Connect
11 2 (0.46%) Lucidchart
11 2 (0.46%) Microsoft Copilot
11 2 (0.46%) Miro
11 2 (0.46%) Prefect
11 2 (0.46%) Workato
Communications & Networking
1 21 (4.78%) TCP/IP
2 17 (3.87%) VPN
3 16 (3.64%) SSL
4 11 (2.51%) Broadband
5 10 (2.28%) DNS
6 9 (2.05%) DHCP
7 6 (1.37%) Wi-Fi
8 4 (0.91%) VLAN
9 3 (0.68%) Firewall
9 3 (0.68%) WAN
10 2 (0.46%) BGP
10 2 (0.46%) Cisco ASA
10 2 (0.46%) Cisco ISE
10 2 (0.46%) Ethernet
10 2 (0.46%) LAN
10 2 (0.46%) MPLS
10 2 (0.46%) NetScaler
10 2 (0.46%) NX-OS
10 2 (0.46%) OSPF
10 2 (0.46%) WLAN
Database & Business Intelligence
1 18 (4.10%) SQL Server
2 4 (0.91%) Db2
2 4 (0.91%) Power BI
2 4 (0.91%) SQL Server Integration Services
2 4 (0.91%) SQL Server Reporting Services
3 2 (0.46%) MySQL
3 2 (0.46%) Relational Database
4 1 (0.23%) Oracle Database
4 1 (0.23%) Oracle Exadata
4 1 (0.23%) PostgreSQL
Development Applications
1 49 (11.16%) JIRA
2 6 (1.37%) Git
2 6 (1.37%) Visual Studio Code
3 4 (0.91%) Atlassian Bamboo
3 4 (0.91%) Bitbucket
4 2 (0.46%) Selenium
5 1 (0.23%) Jaeger
General
1 185 (42.14%) Social Skills
2 64 (14.58%) Finance
3 51 (11.62%) Public Sector
4 48 (10.93%) Swedish Language
5 43 (9.79%) Law
6 34 (7.74%) Analytical Skills
6 34 (7.74%) Banking
7 31 (7.06%) Inclusion and Diversity
8 25 (5.69%) French Language
9 16 (3.64%) Legal
10 13 (2.96%) Organisational Skills
11 11 (2.51%) Games
12 5 (1.14%) Manufacturing
12 5 (1.14%) Welsh Language
13 4 (0.91%) German Language
13 4 (0.91%) Publishing
13 4 (0.91%) Telecoms
14 3 (0.68%) Korean Language
15 2 (0.46%) Investment Banking
16 1 (0.23%) Private Banking
Job Titles
1 131 (29.84%) Analyst
2 76 (17.31%) Service Analyst
3 74 (16.86%) Service Desk Analyst
4 61 (13.90%) Senior
5 55 (12.53%) Developer
6 53 (12.07%) IT Manager
7 35 (7.97%) Lead
8 33 (7.52%) ServiceNow Developer
9 32 (7.29%) Consultant
10 31 (7.06%) Project Manager
11 30 (6.83%) Architect
12 29 (6.61%) ServiceNow Consultant
13 27 (6.15%) ServiceNow Architect
14 26 (5.92%) Senior Analyst
15 25 (5.69%) IT Project Manager
16 21 (4.78%) Support Analyst
17 20 (4.56%) ServiceNow Manager
18 16 (3.64%) Technical Consultant
19 15 (3.42%) Lead Developer
19 15 (3.42%) Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.69%) REST
2 22 (5.01%) SOAP
3 14 (3.19%) JWT
4 13 (2.96%) MUnit
4 13 (2.96%) OAuth
4 13 (2.96%) OAuth2
4 13 (2.96%) RAML
4 13 (2.96%) Web Services
5 12 (2.73%) .NET
6 5 (1.14%) LDAP
7 4 (0.91%) CSS
7 4 (0.91%) HTML
7 4 (0.91%) JDBC
8 3 (0.68%) Middleware
8 3 (0.68%) SAML
9 2 (0.46%) Kafka
9 2 (0.46%) OpenTelemetry
9 2 (0.46%) RabbitMQ
10 1 (0.23%) AngularJS
10 1 (0.23%) SailPoint
Miscellaneous
1 35 (7.97%) Enterprise Software
2 34 (7.74%) CMDB
3 31 (7.06%) Driving Licence
4 21 (4.78%) Onboarding
5 15 (3.42%) Legacy Systems
5 15 (3.42%) Management Information System
6 11 (2.51%) Cyber Threat
6 11 (2.51%) Cyberattack
7 10 (2.28%) Product Ownership
8 7 (1.59%) Private Cloud
8 7 (1.59%) Public Cloud
9 6 (1.37%) Self-Motivation
10 4 (0.91%) Data Centre
10 4 (0.91%) Legacy Applications
11 3 (0.68%) Analytical Mindset
11 3 (0.68%) Greenfield Project
12 2 (0.46%) AI Agents
12 2 (0.46%) Data Structures
13 1 (0.23%) Social Media
13 1 (0.23%) Video Conferencing
Operating Systems
1 56 (12.76%) Windows
2 22 (5.01%) Windows Server
3 20 (4.56%) Linux
4 9 (2.05%) Windows 10
5 5 (1.14%) Mac OS
5 5 (1.14%) Unix
6 1 (0.23%) AIX
6 1 (0.23%) CentOS
6 1 (0.23%) Red Hat Enterprise Linux
6 1 (0.23%) Solaris
6 1 (0.23%) Ubuntu
Processes & Methodologies
1 237 (53.99%) ITSM
2 225 (51.25%) ITIL
3 101 (23.01%) Customer Service
4 82 (18.68%) Mentoring
5 80 (18.22%) Performance Metrics
6 79 (18.00%) Continuous Improvement
6 79 (18.00%) Problem-Solving
7 77 (17.54%) Agile
8 75 (17.08%) Service Management
9 68 (15.49%) AI
10 65 (14.81%) Stakeholder Management
11 50 (11.39%) DevOps
11 50 (11.39%) Stakeholder Engagement
12 43 (9.79%) Cybersecurity
13 42 (9.57%) Service Delivery
14 34 (7.74%) ERP
15 33 (7.52%) Project Management
16 32 (7.29%) Roadmaps
17 30 (6.83%) CI/CD
17 30 (6.83%) Root Cause Analysis
Programming Languages
1 35 (7.97%) SQL
2 30 (6.83%) PowerShell
3 24 (5.47%) Python
4 18 (4.10%) JavaScript
5 16 (3.64%) Java
6 13 (2.96%) DataWeave
7 8 (1.82%) Bash
7 8 (1.82%) C#
8 6 (1.37%) T-SQL
9 4 (0.91%) PL/SQL
9 4 (0.91%) VB.NET
Qualifications
1 101 (23.01%) Degree
2 98 (22.32%) AWS Certification
3 80 (18.22%) Microsoft Certification
4 73 (16.63%) MCSE
5 60 (13.67%) Security Cleared
6 35 (7.97%) SC Cleared
7 24 (5.47%) AWS Certified Solutions Architect
8 17 (3.87%) ITIL Certification
9 15 (3.42%) DV Cleared
10 9 (2.05%) BPSS Clearance
10 9 (2.05%) ITIL Foundation Certificate
11 8 (1.82%) Azure Certification
12 5 (1.14%) DBS Check
13 4 (0.91%) PMP
14 3 (0.68%) PMI Certification
15 2 (0.46%) MCSA
16 1 (0.23%) A+ Certification
16 1 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 90 (20.50%) QA
2 22 (5.01%) SLA
3 7 (1.59%) Accessibility
4 5 (1.14%) ISO/IEC 27001
5 3 (0.68%) Data Quality
6 2 (0.46%) COBIT
6 2 (0.46%) Cyber Essentials
6 2 (0.46%) GRC
6 2 (0.46%) NIST
6 2 (0.46%) PMO
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
System Software
1 27 (6.15%) Active Directory
2 11 (2.51%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 25 (5.69%) Microsoft Intune
2 13 (2.96%) Ansible
2 13 (2.96%) CloudHub
3 12 (2.73%) Kubernetes
4 9 (2.05%) Single Sign-On
5 7 (1.59%) Terraform
6 6 (1.37%) Packer
6 6 (1.37%) SCCM
7 5 (1.14%) ZABBIX
8 4 (0.91%) Autotask
8 4 (0.91%) Grafana
8 4 (0.91%) Prometheus
9 3 (0.68%) Norton AntiVirus
10 2 (0.46%) Argo
10 2 (0.46%) Jamf Pro
10 2 (0.46%) Puppet
10 2 (0.46%) Salt
11 1 (0.23%) Data Guard
11 1 (0.23%) Oracle Enterprise Manager
11 1 (0.23%) Oracle Flashback
Vendors
1 168 (38.27%) Microsoft
2 50 (11.39%) SAP
3 33 (7.52%) Oracle
4 29 (6.61%) Apple
5 27 (6.15%) Remedy
6 25 (5.69%) Adobe
7 21 (4.78%) BMC
8 19 (4.33%) Salesforce
9 16 (3.64%) MuleSoft
10 14 (3.19%) VMware
11 10 (2.28%) Cisco
12 8 (1.82%) Freshdesk
12 8 (1.82%) Splunk
13 6 (1.37%) EMC
13 6 (1.37%) F5
13 6 (1.37%) Palo Alto
14 5 (1.14%) Dynatrace
15 4 (0.91%) Citrix
15 4 (0.91%) ConnectWise
15 4 (0.91%) Workday