Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 21 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
21 Jan 2026
Same period 2025 Same period 2024
Rank 117 168 213
Rank change year-on-year +51 +45 +1
Permanent jobs citing ServiceNow 352 332 357
As % of all permanent jobs with remote/hybrid work options 2.28% 2.03% 1.48%
As % of the Vendors category 5.74% 5.27% 3.59%
Number of salaries quoted 165 254 302
10th Percentile £39,391 £31,250 £33,875
25th Percentile £45,000 £40,313 £47,500
Median annual salary (50th Percentile) £62,500 £59,715 £65,000
Median % change year-on-year +4.66% -8.13% +12.44%
75th Percentile £80,000 £79,000 £87,500
90th Percentile £89,000 £94,625 £96,250
UK median annual salary £65,000 £57,500 £56,525
% change year-on-year +13.04% +1.72% -1.70%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,128 6,298 9,943
As % of all permanent jobs with a WFH option 39.74% 38.55% 41.35%
Number of salaries quoted 3,224 3,624 8,169
10th Percentile £30,000 £32,750 £32,500
25th Percentile £39,163 £43,750 £42,500
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -8.33%
75th Percentile £76,250 £77,500 £73,750
90th Percentile £90,000 £93,778 £91,934
UK median annual salary £51,356 £57,443 £52,500
% change year-on-year -10.60% +9.41% -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 21 January 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.84%) Tomcat
1 10 (2.84%) WebSphere
1 10 (2.84%) WebSphere Application Server
2 7 (1.99%) SharePoint
3 6 (1.70%) IIS
4 1 (0.28%) Confluence
4 1 (0.28%) Microsoft Exchange
Applications
1 122 (34.66%) Microsoft Office
2 9 (2.56%) Microsoft Excel
3 3 (0.85%) Chatbot
4 2 (0.57%) Microsoft Project
4 2 (0.57%) MS Visio
5 1 (0.28%) EngageOne
5 1 (0.28%) Microsoft PowerPoint
Business Applications
1 19 (5.40%) Remedy ITSM
2 8 (2.27%) Workday HCM
3 5 (1.42%) Dynamics CRM
3 5 (1.42%) Dynamics NAV
3 5 (1.42%) Magento
3 5 (1.42%) Shopify
4 3 (0.85%) NetSuite
5 2 (0.57%) Dynamics AX
5 2 (0.57%) Sage X3
6 1 (0.28%) assyst
6 1 (0.28%) Integrated Workplace Management System
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) TIBCO iProcess
Cloud Services
1 133 (37.78%) AWS
2 132 (37.50%) Microsoft 365
3 38 (10.80%) Azure
4 18 (5.11%) SaaS
5 12 (3.41%) Azure DevOps
6 9 (2.56%) Dynamics 365
7 8 (2.27%) Azure Logic Apps
7 8 (2.27%) Boomi
8 7 (1.99%) Power Platform
9 5 (1.42%) AWS Direct Connect
9 5 (1.42%) Azure Cosmos DB
9 5 (1.42%) Entra ID
9 5 (1.42%) GitHub
9 5 (1.42%) Virtual Private Cloud
10 4 (1.14%) Mimecast
11 3 (0.85%) Datadog
11 3 (0.85%) Oracle Service Cloud
12 2 (0.57%) GitHub Actions
12 2 (0.57%) Intacct
13 1 (0.28%) Azure Monitor
Communications & Networking
1 10 (2.84%) SSL
2 6 (1.70%) VPN
2 6 (1.70%) Wi-Fi
3 5 (1.42%) BGP
3 5 (1.42%) Cisco ASA
3 5 (1.42%) Cisco Firepower
3 5 (1.42%) Cisco ISE
3 5 (1.42%) Firewall
3 5 (1.42%) IPsec
3 5 (1.42%) LAN
3 5 (1.42%) MPLS
3 5 (1.42%) NetScaler
3 5 (1.42%) NX-OS
3 5 (1.42%) OSPF
3 5 (1.42%) SD-WAN
3 5 (1.42%) VXLAN
3 5 (1.42%) WAN
3 5 (1.42%) WLAN
4 3 (0.85%) DHCP
4 3 (0.85%) TCP/IP
Database & Business Intelligence
1 11 (3.13%) SQL Server
2 10 (2.84%) DB2
2 10 (2.84%) PostgreSQL
3 5 (1.42%) MongoDB
4 4 (1.14%) Power BI
5 3 (0.85%) Relational Database
5 3 (0.85%) Tableau
6 1 (0.28%) GIS
6 1 (0.28%) Metadata
Development Applications
1 34 (9.66%) JIRA
2 6 (1.70%) Git
General
1 230 (65.34%) Social Skills
2 122 (34.66%) French Language
3 95 (26.99%) Swedish Language
4 52 (14.77%) Finance
5 39 (11.08%) Banking
6 30 (8.52%) Law
7 21 (5.97%) Public Sector
8 20 (5.68%) Analytical Skills
9 12 (3.41%) Legal
10 10 (2.84%) Investment Banking
11 8 (2.27%) Back Office
11 8 (2.27%) Inclusion and Diversity
12 4 (1.14%) Marketing
13 3 (0.85%) Advertising
13 3 (0.85%) Billing
13 3 (0.85%) Games
13 3 (0.85%) Presentation Skills
13 3 (0.85%) Retail
14 2 (0.57%) Influencing Skills
14 2 (0.57%) Manufacturing
Job Titles
1 141 (40.06%) Analyst
2 123 (34.94%) Service Analyst
3 122 (34.66%) Service Desk Analyst
4 40 (11.36%) Senior
5 32 (9.09%) Consultant
6 27 (7.67%) Developer
6 27 (7.67%) ServiceNow Developer
7 22 (6.25%) Technical Consultant
8 19 (5.40%) Infrastructure Support
8 19 (5.40%) Senior Consultant
9 18 (5.11%) IT Manager
10 16 (4.55%) Senior Technical Consultant
11 15 (4.26%) Applications Support
11 15 (4.26%) Lead
12 14 (3.98%) Architect
13 11 (3.13%) Support Manager
14 10 (2.84%) Infrastructure Manager
14 10 (2.84%) Linux Support
14 10 (2.84%) Software Manager
14 10 (2.84%) Unix Support
Libraries, Frameworks & Software Standards
1 24 (6.82%) REST
1 24 (6.82%) SOAP
2 16 (4.55%) CSS
2 16 (4.55%) HTML
3 13 (3.69%) JSON
3 13 (3.69%) XML
4 11 (3.13%) LDAP
5 10 (2.84%) LAPP Stack
5 10 (2.84%) Web Services
5 10 (2.84%) WebSphere MQ
6 8 (2.27%) SAML
7 6 (1.70%) Middleware
8 5 (1.42%) YAML
9 3 (0.85%) OpenTelemetry
10 2 (0.57%) AngularJS
11 1 (0.28%) .NET
11 1 (0.28%) .NET Core
11 1 (0.28%) EDI
Miscellaneous
1 20 (5.68%) Onboarding
2 19 (5.40%) Management Information System
3 15 (4.26%) CMDB
3 15 (4.26%) Product Ownership
4 12 (3.41%) Linux Command Line
5 7 (1.99%) Data Centre
6 4 (1.14%) AI Agents
7 3 (0.85%) Analytical Mindset
7 3 (0.85%) Virtual Team
8 2 (0.57%) Operational Technology
8 2 (0.57%) PMI
8 2 (0.57%) Self-Motivation
8 2 (0.57%) Social Media
9 1 (0.28%) Client/Server
9 1 (0.28%) Cyber Threat
9 1 (0.28%) Driving Licence
9 1 (0.28%) Enterprise Software
9 1 (0.28%) Low-Code
9 1 (0.28%) Security Posture
9 1 (0.28%) Taxonomies
Operating Systems
1 40 (11.36%) Windows
2 18 (5.11%) Windows 10
3 15 (4.26%) Linux
4 11 (3.13%) Unix
5 10 (2.84%) Red Hat Enterprise Linux
6 7 (1.99%) Windows Server
7 1 (0.28%) Android
7 1 (0.28%) Apple iOS
7 1 (0.28%) Windows Server 2016
7 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 244 (69.32%) ITSM
2 229 (65.06%) ITIL
3 141 (40.06%) Customer Service
4 120 (34.09%) Performance Metrics
5 51 (14.49%) Continuous Improvement
5 51 (14.49%) Problem-Solving
6 45 (12.78%) Asset Management
7 44 (12.50%) Service Management
8 40 (11.36%) Service Delivery
9 33 (9.38%) Change Management
10 32 (9.09%) Agile
11 30 (8.52%) Mentoring
12 26 (7.39%) Problem Management
12 26 (7.39%) Roadmaps
12 26 (7.39%) Stakeholder Management
13 23 (6.53%) IT Asset Management
14 22 (6.25%) Decision-Making
15 17 (4.83%) DevOps
15 17 (4.83%) Technical Leadership
16 16 (4.55%) Coaching
Programming Languages
1 36 (10.23%) JavaScript
2 18 (5.11%) Python
3 15 (4.26%) SQL
4 14 (3.98%) PowerShell
5 6 (1.70%) C#
6 5 (1.42%) T-SQL
7 1 (0.28%) Java
7 1 (0.28%) VB.NET
Qualifications
1 141 (40.06%) Degree
2 125 (35.51%) AWS Certification
3 122 (34.66%) Microsoft Certification
4 119 (33.81%) MCSE
5 16 (4.55%) ITIL Certification
5 16 (4.55%) Security Cleared
6 9 (2.56%) SC Cleared
7 6 (1.70%) ITIL Foundation Certificate
8 4 (1.14%) MCP
8 4 (1.14%) MOS
8 4 (1.14%) PMI Certification
9 3 (0.85%) PMP
10 2 (0.57%) Computer Science Degree
10 2 (0.57%) Postgraduate
11 1 (0.28%) BPSS Clearance
11 1 (0.28%) CBAP
11 1 (0.28%) CIPD
11 1 (0.28%) HND
11 1 (0.28%) PRINCE2 Practitioner
11 1 (0.28%) SAFe Agilist
Quality Assurance & Compliance
1 121 (34.38%) QA
2 18 (5.11%) GDPR
3 16 (4.55%) SLA
4 7 (1.99%) Data Quality
5 3 (0.85%) PMO
6 2 (0.57%) Accessibility
6 2 (0.57%) GRC
6 2 (0.57%) ISO/IEC 19770
6 2 (0.57%) NIST
7 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
7 1 (0.28%) NIST 800
7 1 (0.28%) SOC 2
System Software
1 19 (5.40%) Active Directory
2 2 (0.57%) Docker
Systems Management
1 14 (3.98%) SCCM
2 9 (2.56%) Single Sign-On
3 5 (1.42%) Kubernetes
4 3 (0.85%) Microsoft Intune
5 1 (0.28%) Active Directory Federation Services
5 1 (0.28%) Ansible
5 1 (0.28%) Forefront Identity Manager
5 1 (0.28%) RSA Archer
5 1 (0.28%) Terraform
Vendors
1 142 (40.34%) Microsoft
2 19 (5.40%) BMC
2 19 (5.40%) Remedy
2 19 (5.40%) Workday
3 14 (3.98%) Dynatrace
3 14 (3.98%) SolarWinds
4 10 (2.84%) IBM
4 10 (2.84%) Red Hat
5 8 (2.27%) MuleSoft
6 7 (1.99%) Salesforce
7 5 (1.42%) CheckPoint
7 5 (1.42%) Cisco
7 5 (1.42%) ConnectWise
7 5 (1.42%) Fortinet
7 5 (1.42%) Freshdesk
7 5 (1.42%) Genesys
7 5 (1.42%) Meraki
7 5 (1.42%) WooCommerce
8 4 (1.14%) Citrix
9 3 (0.85%) HP