Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 3 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
3 Jul 2026
Same period 2025 Same period 2024
Rank 130 224 250
Rank change year-on-year +94 +26 -45
Permanent jobs citing ServiceNow 445 233 434
As % of all permanent jobs with remote/hybrid work options 2.14% 1.45% 1.30%
As % of the Vendors category 6.68% 3.05% 3.33%
Number of salaries quoted 251 200 379
10th Percentile £34,000 £36,125 £35,924
25th Percentile £46,250 £51,188 £51,250
Median annual salary (50th Percentile) £60,000 £67,500 £62,783
Median % change year-on-year -11.11% +7.51% +5.47%
75th Percentile £80,000 £86,250 £81,125
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,000 £60,459
% change year-on-year +12.90% +2.55% +1.57%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,657 7,643 13,027
As % of all permanent jobs with a WFH option 31.95% 47.60% 38.97%
Number of salaries quoted 4,648 4,036 9,465
10th Percentile £31,611 £29,500 £31,250
25th Percentile £42,500 £40,500 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £74,258 £71,250
90th Percentile £96,000 £95,000 £87,500
UK median annual salary £57,120 £55,000 £50,000
% change year-on-year +3.85% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 3 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.04%) SharePoint
2 10 (2.25%) Confluence
3 9 (2.02%) Microsoft Exchange
4 6 (1.35%) Anypoint
4 6 (1.35%) Mule
5 2 (0.45%) Apache Airflow
5 2 (0.45%) CMS
Applications
1 84 (18.88%) Microsoft Office
2 25 (5.62%) Microsoft Project
3 9 (2.02%) Microsoft Excel
4 3 (0.67%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) EngageOne
Business Applications
1 28 (6.29%) Dynamics CRM
2 24 (5.39%) Cloudability
3 17 (3.82%) Remedy ITSM
4 4 (0.90%) Dynamics NAV
4 4 (0.90%) Magento
4 4 (0.90%) SAP HR
4 4 (0.90%) SAP S/4HANA
4 4 (0.90%) Shopify
5 2 (0.45%) Elite 3E
6 1 (0.22%) Dynamics AX
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
6 1 (0.22%) TIBCO iProcess
Cloud Services
1 135 (30.34%) Microsoft 365
2 116 (26.07%) AWS
3 85 (19.10%) Azure
4 29 (6.52%) Entra ID
5 24 (5.39%) GCP
6 14 (3.15%) SaaS
7 8 (1.80%) Dynamics 365
8 7 (1.57%) GitHub
8 7 (1.57%) Power Platform
9 6 (1.35%) GitHub Actions
10 5 (1.12%) AWS Direct Connect
10 5 (1.12%) Virtual Private Cloud
11 4 (0.90%) IaaS
11 4 (0.90%) Mimecast
11 4 (0.90%) OpenShift
11 4 (0.90%) PaaS
12 3 (0.67%) Google Workspace
13 2 (0.45%) Azure DevOps
13 2 (0.45%) Datadog
13 2 (0.45%) OneDrive
Communications & Networking
1 23 (5.17%) VPN
2 21 (4.72%) TCP/IP
3 14 (3.15%) DNS
4 12 (2.70%) Broadband
4 12 (2.70%) Wi-Fi
5 11 (2.47%) DHCP
6 9 (2.02%) SSL
7 6 (1.35%) Firewall
7 6 (1.35%) WAN
8 5 (1.12%) Cisco ASA
8 5 (1.12%) Cisco Firepower
8 5 (1.12%) Cisco ISE
8 5 (1.12%) IPsec
8 5 (1.12%) LAN
8 5 (1.12%) MPLS
8 5 (1.12%) NetScaler
8 5 (1.12%) NX-OS
8 5 (1.12%) SD-WAN
8 5 (1.12%) VXLAN
8 5 (1.12%) WLAN
Database & Business Intelligence
1 18 (4.04%) SQL Server
2 5 (1.12%) Power BI
3 4 (0.90%) Db2
3 4 (0.90%) SQL Server Integration Services
3 4 (0.90%) SQL Server Reporting Services
4 2 (0.45%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 55 (12.36%) JIRA
2 8 (1.80%) Git
3 6 (1.35%) Visual Studio Code
4 4 (0.90%) Atlassian Bamboo
4 4 (0.90%) Bitbucket
4 4 (0.90%) Selenium
5 2 (0.45%) Cypress.io
5 2 (0.45%) Rational Rhapsody
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 190 (42.70%) Social Skills
2 60 (13.48%) Finance
3 51 (11.46%) Public Sector
4 39 (8.76%) French Language
5 36 (8.09%) Swedish Language
6 34 (7.64%) Law
7 33 (7.42%) Analytical Skills
7 33 (7.42%) Inclusion and Diversity
8 25 (5.62%) Banking
9 15 (3.37%) Legal
10 12 (2.70%) Games
10 12 (2.70%) Organisational Skills
11 6 (1.35%) Manufacturing
12 4 (0.90%) Back Office
12 4 (0.90%) German Language
12 4 (0.90%) Publishing
13 3 (0.67%) Financial Institution
13 3 (0.67%) Korean Language
14 2 (0.45%) Investment Banking
14 2 (0.45%) Telecoms
Job Titles
1 144 (32.36%) Analyst
2 88 (19.78%) Service Analyst
3 85 (19.10%) Service Desk Analyst
4 65 (14.61%) Senior
5 42 (9.44%) Developer
6 41 (9.21%) IT Manager
7 34 (7.64%) Consultant
7 34 (7.64%) Project Manager
8 30 (6.74%) ServiceNow Developer
9 29 (6.52%) Senior Analyst
9 29 (6.52%) ServiceNow Consultant
10 25 (5.62%) Lead
10 25 (5.62%) ServiceNow Manager
11 23 (5.17%) IT Project Manager
11 23 (5.17%) Support Analyst
12 21 (4.72%) Architect
13 20 (4.49%) ServiceNow Architect
14 18 (4.04%) IT Analyst
15 16 (3.60%) Technical Consultant
16 15 (3.37%) Support Engineer
Libraries, Frameworks & Software Standards
1 27 (6.07%) REST
2 24 (5.39%) SOAP
3 12 (2.70%) .NET
3 12 (2.70%) Web Services
4 8 (1.80%) Middleware
5 7 (1.57%) JWT
6 6 (1.35%) MUnit
6 6 (1.35%) OAuth
6 6 (1.35%) OAuth2
6 6 (1.35%) RAML
7 3 (0.67%) JDBC
7 3 (0.67%) LDAP
7 3 (0.67%) SAML
8 2 (0.45%) CSS
8 2 (0.45%) HTML
8 2 (0.45%) Kafka
8 2 (0.45%) OpenTelemetry
8 2 (0.45%) Playwright
8 2 (0.45%) RabbitMQ
9 1 (0.22%) Oracle Fusion
Miscellaneous
1 33 (7.42%) Enterprise Software
2 31 (6.97%) CMDB
3 28 (6.29%) Driving Licence
4 26 (5.84%) Onboarding
5 18 (4.04%) Product Ownership
6 15 (3.37%) Management Information System
7 11 (2.47%) Cyber Threat
7 11 (2.47%) Cyberattack
8 10 (2.25%) Data Centre
9 8 (1.80%) Legacy Systems
10 7 (1.57%) Private Cloud
10 7 (1.57%) Public Cloud
11 4 (0.90%) Analytical Mindset
11 4 (0.90%) Legacy Applications
12 3 (0.67%) AI Agents
12 3 (0.67%) Self-Motivation
13 2 (0.45%) Data Structures
13 2 (0.45%) NHS
13 2 (0.45%) PMI
14 1 (0.22%) Foreign Exchange (FX)
Operating Systems
1 64 (14.38%) Windows
2 20 (4.49%) Linux
3 19 (4.27%) Windows Server
4 17 (3.82%) Windows 10
5 4 (0.90%) Mac OS
6 3 (0.67%) Unix
7 2 (0.45%) Android
7 2 (0.45%) Apple iOS
8 1 (0.22%) AIX
8 1 (0.22%) CentOS
8 1 (0.22%) Red Hat Enterprise Linux
8 1 (0.22%) Solaris
8 1 (0.22%) Ubuntu
Processes & Methodologies
1 245 (55.06%) ITSM
2 221 (49.66%) ITIL
3 102 (22.92%) Customer Service
4 91 (20.45%) Continuous Improvement
5 83 (18.65%) Mentoring
6 82 (18.43%) Agile
7 81 (18.20%) Performance Metrics
8 75 (16.85%) Service Management
9 74 (16.63%) Problem-Solving
10 67 (15.06%) Stakeholder Management
11 61 (13.71%) AI
12 55 (12.36%) Stakeholder Engagement
13 52 (11.69%) Service Delivery
14 48 (10.79%) DevOps
15 41 (9.21%) Cybersecurity
16 37 (8.31%) ERP
17 33 (7.42%) CRM
18 32 (7.19%) Project Management
19 31 (6.97%) Change Management
20 30 (6.74%) Waterfall
Programming Languages
1 32 (7.19%) SQL
2 25 (5.62%) PowerShell
3 19 (4.27%) Python
4 18 (4.04%) JavaScript
5 14 (3.15%) Java
6 8 (1.80%) C#
7 6 (1.35%) Bash
7 6 (1.35%) DataWeave
7 6 (1.35%) T-SQL
8 4 (0.90%) PL/SQL
8 4 (0.90%) VB.NET
9 2 (0.45%) TypeScript
Qualifications
1 112 (25.17%) Degree
2 100 (22.47%) AWS Certification
3 85 (19.10%) Microsoft Certification
4 79 (17.75%) MCSE
5 48 (10.79%) Security Cleared
6 25 (5.62%) SC Cleared
7 24 (5.39%) AWS Certified Solutions Architect
8 16 (3.60%) ITIL Certification
9 15 (3.37%) DV Cleared
10 10 (2.25%) BPSS Clearance
11 8 (1.80%) Azure Certification
12 7 (1.57%) PMI Certification
13 6 (1.35%) PMP
14 4 (0.90%) DBS Check
14 4 (0.90%) ITIL Foundation Certificate
14 4 (0.90%) Microsoft Certified Professional
14 4 (0.90%) MOS
15 2 (0.45%) A+ Certification
15 2 (0.45%) MCSA
16 1 (0.22%) Oracle Certification
Quality Assurance & Compliance
1 95 (21.35%) QA
2 19 (4.27%) SLA
3 10 (2.25%) Accessibility
4 5 (1.12%) PMO
5 4 (0.90%) ISO/IEC 27001
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) Data Quality
6 2 (0.45%) GRC
6 2 (0.45%) NIST
7 1 (0.22%) Actionable Recommendations
7 1 (0.22%) COBIT
7 1 (0.22%) Cyber Essentials PLUS
7 1 (0.22%) GDPR
7 1 (0.22%) Sarbanes-Oxley
7 1 (0.22%) WCAG
System Software
1 37 (8.31%) Active Directory
2 11 (2.47%) VMware Infrastructure
3 3 (0.67%) Hyper-V
4 1 (0.22%) Docker
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 23 (5.17%) Microsoft Intune
2 14 (3.15%) Ansible
3 12 (2.70%) SCCM
4 11 (2.47%) Kubernetes
5 8 (1.80%) Terraform
6 7 (1.57%) Single Sign-On
7 6 (1.35%) CloudHub
7 6 (1.35%) Packer
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.67%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
10 2 (0.45%) ZABBIX
11 1 (0.22%) Data Guard
11 1 (0.22%) Jamf Pro
11 1 (0.22%) Oracle Flashback
11 1 (0.22%) vCenter Server
Vendors
1 178 (40.00%) Microsoft
2 40 (8.99%) SAP
3 34 (7.64%) Oracle
4 28 (6.29%) Apple
5 25 (5.62%) Adobe
6 17 (3.82%) Remedy
7 15 (3.37%) BMC
8 13 (2.92%) VMware
9 12 (2.70%) Cisco
9 12 (2.70%) Salesforce
10 9 (2.02%) SolarWinds
11 8 (1.80%) Citrix
11 8 (1.80%) Dynatrace
11 8 (1.80%) Freshdesk
12 7 (1.57%) ConnectWise
12 7 (1.57%) MuleSoft
12 7 (1.57%) Splunk
13 6 (1.35%) F5
13 6 (1.35%) Palo Alto
13 6 (1.35%) Workday