Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 30 November 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
30 Nov 2025
Same period 2024 Same period 2023
Rank 124 182 162
Rank change year-on-year +58 -20 +74
Permanent jobs citing ServiceNow 339 355 420
As % of all permanent jobs with remote/hybrid work options 2.23% 1.82% 2.01%
As % of the Vendors category 5.03% 4.90% 4.89%
Number of salaries quoted 167 266 366
10th Percentile £38,800 £31,250 £35,000
25th Percentile £50,000 £40,313 £47,125
Median annual salary (50th Percentile) £65,000 £59,430 £65,000
Median % change year-on-year +9.37% -8.57% +13.04%
75th Percentile £80,000 £76,250 £87,500
90th Percentile £86,750 £95,000 £97,500
UK median annual salary £65,000 £57,500 £57,500
% change year-on-year +13.04% - +4.55%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,735 7,248 8,581
As % of all permanent jobs with a WFH option 44.38% 37.23% 41.05%
Number of salaries quoted 3,505 4,374 7,022
10th Percentile £29,500 £32,750 £32,750
25th Percentile £38,750 £43,750 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +3.55%
75th Percentile £75,900 £77,500 £76,250
90th Percentile £90,000 £93,778 £92,500
UK median annual salary £50,000 £57,000 £55,000
% change year-on-year -12.28% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 30 November 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.95%) Tomcat
1 10 (2.95%) WebSphere
1 10 (2.95%) WebSphere Application Server
2 6 (1.77%) IIS
2 6 (1.77%) SharePoint
3 1 (0.29%) Confluence
3 1 (0.29%) Oracle Workflow
Applications
1 109 (32.15%) Microsoft Office
2 15 (4.42%) Microsoft Excel
3 5 (1.47%) Microsoft PowerPoint
4 4 (1.18%) Chatbot
5 2 (0.59%) Microsoft Project
5 2 (0.59%) MS Visio
Business Applications
1 17 (5.01%) Remedy ITSM
2 8 (2.36%) Workday HCM
3 4 (1.18%) NetSuite
4 2 (0.59%) Sage X3
5 1 (0.29%) assyst
5 1 (0.29%) Dynamics AX
5 1 (0.29%) Integrated Workplace Management System
5 1 (0.29%) Salesforce CRM
Cloud Services
1 111 (32.74%) Microsoft 365
2 109 (32.15%) AWS
3 29 (8.55%) Azure
4 15 (4.42%) SaaS
5 11 (3.24%) Azure DevOps
6 8 (2.36%) Azure Logic Apps
6 8 (2.36%) Boomi
7 5 (1.47%) Azure Cosmos DB
7 5 (1.47%) GitHub
7 5 (1.47%) Power Platform
8 4 (1.18%) Entra ID
9 3 (0.88%) Dynamics 365
10 2 (0.59%) Azure Data Factory
10 2 (0.59%) GitHub Actions
10 2 (0.59%) Intacct
11 1 (0.29%) Azure AKS
11 1 (0.29%) Azure Monitor
11 1 (0.29%) iPaaS
11 1 (0.29%) Microsoft Purview
11 1 (0.29%) PowerApps
Communications & Networking
1 10 (2.95%) SSL
2 7 (2.06%) DHCP
2 7 (2.06%) DNS
2 7 (2.06%) TCP/IP
3 3 (0.88%) VPN
4 2 (0.59%) SAN
4 2 (0.59%) SNMP
5 1 (0.29%) Broadband
5 1 (0.29%) Network Security
5 1 (0.29%) Remote Desktop
5 1 (0.29%) Skype
5 1 (0.29%) WebEx
Database & Business Intelligence
1 11 (3.24%) PostgreSQL
2 10 (2.95%) DB2
3 6 (1.77%) SQL Server
4 5 (1.47%) MongoDB
5 4 (1.18%) Metadata
6 3 (0.88%) Relational Database
7 2 (0.59%) Power BI
8 1 (0.29%) Azure SQL Database
8 1 (0.29%) Data Lake
8 1 (0.29%) GIS
8 1 (0.29%) Tableau
Development Applications
1 20 (5.90%) JIRA
2 5 (1.47%) Git
General
1 212 (62.54%) Social Skills
2 102 (30.09%) French Language
3 95 (28.02%) Swedish Language
4 57 (16.81%) Finance
5 38 (11.21%) Banking
6 32 (9.44%) Law
7 24 (7.08%) Legal
8 23 (6.78%) Analytical Skills
9 16 (4.72%) Public Sector
10 10 (2.95%) Investment Banking
11 8 (2.36%) Back Office
12 5 (1.47%) Hungarian Language
12 5 (1.47%) Inclusion and Diversity
13 4 (1.18%) Marketing
13 4 (1.18%) Spanish Language
14 3 (0.88%) Advertising
14 3 (0.88%) Billing
14 3 (0.88%) Games
14 3 (0.88%) Retail
14 3 (0.88%) Telecoms
Job Titles
1 111 (32.74%) Analyst
2 102 (30.09%) Service Analyst
3 101 (29.79%) Service Desk Analyst
4 53 (15.63%) Senior
5 43 (12.68%) Consultant
6 34 (10.03%) Developer
6 34 (10.03%) ServiceNow Developer
7 30 (8.85%) Technical Consultant
8 27 (7.96%) Senior Consultant
9 24 (7.08%) Senior Technical Consultant
10 16 (4.72%) HR Advisor
11 14 (4.13%) Architect
11 14 (4.13%) IT Manager
12 13 (3.83%) ServiceNow Consultant
13 12 (3.54%) Applications Support
13 12 (3.54%) Infrastructure Support
13 12 (3.54%) Senior Developer
13 12 (3.54%) Senior ServiceNow Developer
14 10 (2.95%) Linux Support
14 10 (2.95%) Unix Support
Libraries, Frameworks & Software Standards
1 18 (5.31%) CSS
1 18 (5.31%) HTML
1 18 (5.31%) XML
2 17 (5.01%) JSON
2 17 (5.01%) REST
2 17 (5.01%) SOAP
3 11 (3.24%) LDAP
4 10 (2.95%) LAPP Stack
4 10 (2.95%) Web Services
4 10 (2.95%) WebSphere MQ
5 8 (2.36%) SAML
6 5 (1.47%) YAML
7 1 (0.29%) .NET
7 1 (0.29%) .NET Core
7 1 (0.29%) AngularJS
7 1 (0.29%) EDI
7 1 (0.29%) Middleware
7 1 (0.29%) OpenTelemetry
Miscellaneous
1 32 (9.44%) Onboarding
2 16 (4.72%) CMDB
3 15 (4.42%) Management Information System
4 12 (3.54%) Linux Command Line
4 12 (3.54%) Product Ownership
5 6 (1.77%) Analytical Mindset
5 6 (1.77%) Operational Technology
6 5 (1.47%) AI Agents
7 4 (1.18%) Hybrid Cloud
8 2 (0.59%) Data Centre
8 2 (0.59%) Legacy Systems
8 2 (0.59%) Low-Code
8 2 (0.59%) Self-Motivation
9 1 (0.29%) Client/Server
9 1 (0.29%) Cyber Threat
9 1 (0.29%) Enterprise Software
9 1 (0.29%) IoT
9 1 (0.29%) Over-the-Top Content
9 1 (0.29%) Security Posture
9 1 (0.29%) Virtual Team
Operating Systems
1 29 (8.55%) Windows
2 12 (3.54%) Linux
3 10 (2.95%) Red Hat Enterprise Linux
3 10 (2.95%) Unix
3 10 (2.95%) Windows 10
4 6 (1.77%) Windows Server
5 1 (0.29%) Android
5 1 (0.29%) Apple iOS
5 1 (0.29%) Windows Server 2016
5 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 215 (63.42%) ITSM
2 207 (61.06%) ITIL
3 116 (34.22%) Customer Service
4 99 (29.20%) Performance Metrics
5 58 (17.11%) Problem-Solving
6 50 (14.75%) Continuous Improvement
7 42 (12.39%) Asset Management
8 37 (10.91%) Service Delivery
9 34 (10.03%) Service Management
10 31 (9.14%) Mentoring
11 27 (7.96%) Agile
12 26 (7.67%) Decision-Making
13 25 (7.37%) Change Management
14 24 (7.08%) Roadmaps
15 23 (6.78%) IT Asset Management
15 23 (6.78%) Problem Management
16 21 (6.19%) Data Entry
16 21 (6.19%) Technical Leadership
17 20 (5.90%) CRM
17 20 (5.90%) Stakeholder Management
Programming Languages
1 39 (11.50%) JavaScript
2 18 (5.31%) Python
3 14 (4.13%) PowerShell
4 9 (2.65%) SQL
5 6 (1.77%) C#
6 1 (0.29%) VB.NET
Qualifications
1 123 (36.28%) Degree
2 105 (30.97%) AWS Certification
3 98 (28.91%) Microsoft Certification
4 95 (28.02%) MCSE
5 15 (4.42%) Security Cleared
6 14 (4.13%) ITIL Certification
7 10 (2.95%) SC Cleared
8 5 (1.47%) CIPD
9 4 (1.18%) ITIL Foundation Certificate
10 2 (0.59%) Computer Science Degree
10 2 (0.59%) Postgraduate
11 1 (0.29%) Azure Certification
11 1 (0.29%) BPSS Clearance
11 1 (0.29%) CBAP
11 1 (0.29%) HND
11 1 (0.29%) PMI Certification
11 1 (0.29%) PMP
11 1 (0.29%) PRINCE2 Practitioner
11 1 (0.29%) SAFe Agilist
11 1 (0.29%) Six Sigma Green Belt
Quality Assurance & Compliance
1 100 (29.50%) QA
2 27 (7.96%) GDPR
3 18 (5.31%) SLA
4 8 (2.36%) Data Quality
5 2 (0.59%) COBIT
5 2 (0.59%) GRC
5 2 (0.59%) ISO/IEC 20000
5 2 (0.59%) ISO/IEC 27001
5 2 (0.59%) NCSC
5 2 (0.59%) NIST
5 2 (0.59%) PMO
5 2 (0.59%) Sarbanes-Oxley
6 1 (0.29%) Accessibility
6 1 (0.29%) ISO/IEC 19770
6 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.29%) NIST 800
6 1 (0.29%) SOC 2
System Software
1 13 (3.83%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 9 (2.65%) Single Sign-On
2 8 (2.36%) SCCM
3 5 (1.47%) Kubernetes
4 3 (0.88%) Microsoft Intune
5 1 (0.29%) RSA Archer
Vendors
1 127 (37.46%) Microsoft
2 37 (10.91%) Workday
3 17 (5.01%) BMC
3 17 (5.01%) Remedy
4 10 (2.95%) IBM
4 10 (2.95%) Red Hat
5 8 (2.36%) MuleSoft
6 7 (2.06%) Dynatrace
6 7 (2.06%) Freshdesk
7 6 (1.77%) Salesforce
8 5 (1.47%) Citrix
8 5 (1.47%) Oracle
9 4 (1.18%) Genesys
9 4 (1.18%) SolarWinds
10 2 (0.59%) Sage
10 2 (0.59%) Snow
11 1 (0.29%) Adaptive Insights
11 1 (0.29%) Databricks
11 1 (0.29%) IFS
11 1 (0.29%) Yealink