Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 24 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
24 Sep 2026
Same period 2025 Same period 2024
Rank 147 162 210
Rank change year-on-year +15 +48 -35
Permanent jobs citing ServiceNow 443 306 352
As % of all permanent jobs with remote/hybrid work options 1.80% 1.87% 1.53%
As % of the Vendors category 5.73% 3.77% 3.99%
Number of salaries quoted 265 197 254
10th Percentile £36,333 £41,250 £37,500
25th Percentile £47,500 £50,000 £46,250
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -7.69%
75th Percentile £81,250 £80,000 £78,005
90th Percentile £100,000 £97,750 £96,250
UK median annual salary £70,000 £65,000 £60,000
% change year-on-year +7.69% +8.33% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,731 8,124 8,814
As % of all permanent jobs with a WFH option 31.38% 49.67% 38.42%
Number of salaries quoted 5,468 3,809 4,901
10th Percentile £31,250 £29,000 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,700
Median % change year-on-year +9.09% -6.30% -2.17%
75th Percentile £77,500 £75,000 £77,500
90th Percentile £100,000 £90,000 £92,500
UK median annual salary £57,500 £51,250 £55,000
% change year-on-year +12.20% -6.82% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 24 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.61%) SharePoint
2 13 (2.93%) Anypoint
2 13 (2.93%) Microsoft Exchange
2 13 (2.93%) Mule
3 5 (1.13%) Confluence
4 2 (0.45%) CMS
5 1 (0.23%) Apache Airflow
Applications
1 67 (15.12%) Microsoft Office
2 31 (7.00%) Microsoft Project
3 7 (1.58%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.45%) MS Visio
6 1 (0.23%) Acrobat
6 1 (0.23%) Spreadsheet
Business Applications
1 29 (6.55%) Remedy ITSM
2 26 (5.87%) Dynamics CRM
3 24 (5.42%) Cloudability
4 4 (0.90%) SAP S/4HANA
5 2 (0.45%) Maximo
6 1 (0.23%) Elite 3E
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP CAR
6 1 (0.23%) Workday HCM
Cloud Services
1 111 (25.06%) Microsoft 365
2 107 (24.15%) AWS
3 77 (17.38%) Azure
4 31 (7.00%) Entra ID
5 28 (6.32%) GCP
6 19 (4.29%) Power Platform
7 9 (2.03%) SaaS
8 6 (1.35%) Microsoft Copilot
9 5 (1.13%) Boomi
9 5 (1.13%) Dynamics 365
9 5 (1.13%) Google Workspace
10 4 (0.90%) OpenShift
10 4 (0.90%) Power Automate
10 4 (0.90%) SuccessFactors
11 3 (0.68%) GitHub
11 3 (0.68%) GitHub Actions
11 3 (0.68%) OCI
11 3 (0.68%) OneDrive
12 2 (0.45%) Azure AI
12 2 (0.45%) Copilot Studio
Communications & Networking
1 20 (4.51%) TCP/IP
2 14 (3.16%) VPN
3 13 (2.93%) SSL
4 9 (2.03%) DNS
5 8 (1.81%) DHCP
6 7 (1.58%) VLAN
7 4 (0.90%) Broadband
7 4 (0.90%) Wi-Fi
8 3 (0.68%) Firewall
9 2 (0.45%) Ethernet
10 1 (0.23%) SMTP
10 1 (0.23%) WAN
10 1 (0.23%) Wireless
Database & Business Intelligence
1 15 (3.39%) Power BI
2 10 (2.26%) SQL Server
3 6 (1.35%) GIS
4 4 (0.90%) Relational Database
5 2 (0.45%) BusinessObjects
5 2 (0.45%) MySQL
6 1 (0.23%) Oracle Exadata
6 1 (0.23%) PostgreSQL
Development Applications
1 56 (12.64%) JIRA
2 4 (0.90%) Atlassian Bamboo
2 4 (0.90%) Bitbucket
3 3 (0.68%) Git
3 3 (0.68%) Visual Studio Code
4 1 (0.23%) Jaeger
General
1 169 (38.15%) Social Skills
2 64 (14.45%) Finance
3 52 (11.74%) Public Sector
4 48 (10.84%) Swedish Language
5 43 (9.71%) Analytical Skills
6 41 (9.26%) Law
7 38 (8.58%) Banking
8 31 (7.00%) Inclusion and Diversity
9 18 (4.06%) Legal
10 15 (3.39%) French Language
11 14 (3.16%) Organisational Skills
12 8 (1.81%) Manufacturing
13 7 (1.58%) Telecoms
14 5 (1.13%) Welsh Language
15 4 (0.90%) Games
15 4 (0.90%) Publishing
15 4 (0.90%) Retail
16 3 (0.68%) Aerospace
16 3 (0.68%) Documentation Skills
16 3 (0.68%) Korean Language
Job Titles
1 123 (27.77%) Analyst
2 69 (15.58%) IT Manager
3 66 (14.90%) Senior
4 63 (14.22%) Service Analyst
5 61 (13.77%) Service Desk Analyst
6 57 (12.87%) Architect
7 52 (11.74%) Developer
7 52 (11.74%) ServiceNow Architect
8 34 (7.67%) Project Manager
9 32 (7.22%) Lead
10 30 (6.77%) ServiceNow Developer
11 29 (6.55%) Consultant
12 27 (6.09%) ServiceNow Consultant
13 26 (5.87%) IT Project Manager
13 26 (5.87%) Senior Analyst
14 24 (5.42%) ServiceNow Manager
15 23 (5.19%) Technical Architect
16 22 (4.97%) Support Analyst
17 21 (4.74%) Service Manager
18 20 (4.51%) IT Analyst
Libraries, Frameworks & Software Standards
1 18 (4.06%) REST
1 18 (4.06%) SOAP
2 14 (3.16%) OAuth
3 13 (2.93%) JWT
3 13 (2.93%) MUnit
3 13 (2.93%) OAuth2
3 13 (2.93%) RAML
4 11 (2.48%) Web Services
5 8 (1.81%) .NET
6 5 (1.13%) CSS
6 5 (1.13%) HTML
7 4 (0.90%) LDAP
8 3 (0.68%) Ajax
8 3 (0.68%) Middleware
8 3 (0.68%) Terraform
9 1 (0.23%) AngularJS
9 1 (0.23%) Kafka
9 1 (0.23%) OpenTelemetry
9 1 (0.23%) RabbitMQ
9 1 (0.23%) XML
Miscellaneous
1 40 (9.03%) Enterprise Software
2 39 (8.80%) CMDB
3 31 (7.00%) Driving Licence
4 23 (5.19%) Onboarding
5 21 (4.74%) Management Information System
6 15 (3.39%) Legacy Systems
7 9 (2.03%) Self-Motivation
8 8 (1.81%) Product Ownership
9 5 (1.13%) Greenfield Project
10 4 (0.90%) Cloud Native
10 4 (0.90%) Cyber Threat
10 4 (0.90%) Cyberattack
10 4 (0.90%) Data Centre
11 3 (0.68%) Data Structures
11 3 (0.68%) Private Cloud
11 3 (0.68%) Public Cloud
11 3 (0.68%) Virtual Team
12 2 (0.45%) Analytical Mindset
12 2 (0.45%) Fibre Optics
12 2 (0.45%) Low-Code
Operating Systems
1 47 (10.61%) Windows
2 16 (3.61%) Linux
3 15 (3.39%) Windows Server
4 7 (1.58%) Mac OS
4 7 (1.58%) Windows 10
5 5 (1.13%) Unix
6 2 (0.45%) Android
6 2 (0.45%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 227 (51.24%) ITSM
2 225 (50.79%) ITIL
3 91 (20.54%) Service Management
4 89 (20.09%) Continuous Improvement
4 89 (20.09%) Customer Service
5 78 (17.61%) Stakeholder Management
6 77 (17.38%) Mentoring
7 76 (17.16%) Problem-Solving
8 68 (15.35%) Performance Metrics
9 66 (14.90%) Agile
10 64 (14.45%) AI
11 58 (13.09%) Stakeholder Engagement
12 44 (9.93%) Service Delivery
13 43 (9.71%) DevOps
14 39 (8.80%) Change Management
15 38 (8.58%) Cybersecurity
16 37 (8.35%) Asset Management
17 36 (8.13%) Project Management
18 35 (7.90%) ERP
18 35 (7.90%) Root Cause Analysis
Programming Languages
1 30 (6.77%) SQL
2 27 (6.09%) PowerShell
3 19 (4.29%) Python
4 18 (4.06%) JavaScript
5 13 (2.93%) DataWeave
5 13 (2.93%) Java
6 8 (1.81%) Bash
7 5 (1.13%) T-SQL
8 4 (0.90%) C#
9 2 (0.45%) Google Apps Script
Qualifications
1 91 (20.54%) Security Cleared
2 89 (20.09%) Degree
3 88 (19.86%) AWS Certification
4 70 (15.80%) Microsoft Certification
5 63 (14.22%) SC Cleared
6 60 (13.54%) MCSE
7 24 (5.42%) AWS Certified Solutions Architect
8 18 (4.06%) DV Cleared
9 13 (2.93%) ITIL Certification
10 9 (2.03%) BPSS Clearance
10 9 (2.03%) ITIL Foundation Certificate
11 8 (1.81%) Azure Certification
12 4 (0.90%) APMP
12 4 (0.90%) DBS Check
12 4 (0.90%) ISEB
12 4 (0.90%) PRINCE2 Practitioner
13 3 (0.68%) A+ Certification
14 2 (0.45%) CCNP
14 2 (0.45%) Cisco Certification
14 2 (0.45%) MCSA
Quality Assurance & Compliance
1 77 (17.38%) QA
2 29 (6.55%) SLA
3 5 (1.13%) GRC
3 5 (1.13%) ISO/IEC 27001
4 4 (0.90%) Data Quality
5 3 (0.68%) COBIT
5 3 (0.68%) Cyber Essentials
5 3 (0.68%) PMO
6 2 (0.45%) Accessibility
6 2 (0.45%) Cyber Essentials PLUS
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 24 (5.42%) Active Directory
2 8 (1.81%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 27 (6.09%) Microsoft Intune
2 13 (2.93%) CloudHub
3 8 (1.81%) Ansible
3 8 (1.81%) Kubernetes
4 6 (1.35%) Jamf Pro
5 5 (1.13%) Single Sign-On
5 5 (1.13%) ZABBIX
6 4 (0.90%) Autotask
6 4 (0.90%) Grafana
6 4 (0.90%) Prometheus
7 3 (0.68%) Norton AntiVirus
7 3 (0.68%) Packer
8 2 (0.45%) FortiGate
8 2 (0.45%) SCCM
9 1 (0.23%) Data Guard
9 1 (0.23%) Oracle Flashback
9 1 (0.23%) Puppet
9 1 (0.23%) Salt
9 1 (0.23%) vCenter Server
9 1 (0.23%) Zipkin
Vendors
1 155 (34.99%) Microsoft
2 53 (11.96%) SAP
3 36 (8.13%) Oracle
4 29 (6.55%) Apple
4 29 (6.55%) Remedy
5 26 (5.87%) Adobe
6 22 (4.97%) BMC
7 18 (4.06%) Salesforce
8 15 (3.39%) MuleSoft
9 11 (2.48%) VMware
10 8 (1.81%) Google
10 8 (1.81%) Splunk
11 7 (1.58%) Cisco
11 7 (1.58%) Freshdesk
12 4 (0.90%) Alteryx
12 4 (0.90%) Dynatrace
12 4 (0.90%) JDA
12 4 (0.90%) Veeam
12 4 (0.90%) Workday
13 3 (0.68%) SolarWinds