Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 13 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
13 Sep 2026
Same period 2025 Same period 2024
Rank 148 177 209
Rank change year-on-year +29 +32 -34
Permanent jobs citing ServiceNow 430 287 350
As % of all permanent jobs with remote/hybrid work options 1.80% 1.76% 1.50%
As % of the Vendors category 5.70% 3.60% 3.88%
Number of salaries quoted 253 198 259
10th Percentile £36,250 £41,138 £37,500
25th Percentile £47,500 £50,000 £46,250
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -5.88%
75th Percentile £80,000 £80,000 £77,127
90th Percentile £100,000 £96,250 £96,250
UK median annual salary £70,000 £65,000 £58,750
% change year-on-year +7.69% +10.64% -1.30%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,548 7,983 9,014
As % of all permanent jobs with a WFH option 31.54% 49.02% 38.52%
Number of salaries quoted 5,347 3,889 5,187
10th Percentile £31,250 £29,000 £32,750
25th Percentile £41,845 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,000
Median % change year-on-year +9.09% -5.17% -3.33%
75th Percentile £77,500 £75,000 £76,250
90th Percentile £100,000 £91,250 £92,500
UK median annual salary £57,500 £51,125 £55,000
% change year-on-year +12.47% -7.05% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 13 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (3.49%) SharePoint
2 13 (3.02%) Anypoint
2 13 (3.02%) Microsoft Exchange
2 13 (3.02%) Mule
3 6 (1.40%) Confluence
4 2 (0.47%) Apache Airflow
4 2 (0.47%) CMS
Applications
1 73 (16.98%) Microsoft Office
2 29 (6.74%) Microsoft Project
3 7 (1.63%) Microsoft Excel
4 3 (0.70%) Microsoft PowerPoint
5 2 (0.47%) MS Visio
6 1 (0.23%) Acrobat
Business Applications
1 28 (6.51%) Remedy ITSM
2 26 (6.05%) Dynamics CRM
3 24 (5.58%) Cloudability
4 3 (0.70%) SAP S/4HANA
5 2 (0.47%) SAP HR
6 1 (0.23%) Elite 3E
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) Workday HCM
Cloud Services
1 119 (27.67%) Microsoft 365
2 113 (26.28%) AWS
3 73 (16.98%) Azure
4 32 (7.44%) Entra ID
5 28 (6.51%) GCP
6 9 (2.09%) Power Platform
6 9 (2.09%) SaaS
7 5 (1.16%) GitHub
7 5 (1.16%) GitHub Actions
7 5 (1.16%) Google Workspace
8 4 (0.93%) Boomi
8 4 (0.93%) Dynamics 365
8 4 (0.93%) OpenShift
9 3 (0.70%) OneDrive
10 2 (0.47%) IaaS
10 2 (0.47%) iPaaS
10 2 (0.47%) Lucidchart
10 2 (0.47%) Miro
10 2 (0.47%) PaaS
10 2 (0.47%) Workato
Communications & Networking
1 21 (4.88%) TCP/IP
2 16 (3.72%) VPN
3 13 (3.02%) SSL
4 10 (2.33%) DNS
5 9 (2.09%) DHCP
6 6 (1.40%) VLAN
7 4 (0.93%) Broadband
7 4 (0.93%) Wi-Fi
8 2 (0.47%) Ethernet
9 1 (0.23%) Firewall
9 1 (0.23%) SMTP
9 1 (0.23%) WAN
9 1 (0.23%) Wireless
Database & Business Intelligence
1 11 (2.56%) SQL Server
2 8 (1.86%) Power BI
3 4 (0.93%) Relational Database
4 2 (0.47%) MySQL
5 1 (0.23%) Oracle Exadata
5 1 (0.23%) PostgreSQL
Development Applications
1 56 (13.02%) JIRA
2 5 (1.16%) Git
2 5 (1.16%) Visual Studio Code
3 4 (0.93%) Atlassian Bamboo
3 4 (0.93%) Bitbucket
4 1 (0.23%) Jaeger
4 1 (0.23%) Selenium
General
1 176 (40.93%) Social Skills
2 59 (13.72%) Finance
3 48 (11.16%) Swedish Language
4 47 (10.93%) Public Sector
5 40 (9.30%) Analytical Skills
5 40 (9.30%) Law
6 36 (8.37%) Banking
7 27 (6.28%) Inclusion and Diversity
8 21 (4.88%) French Language
9 18 (4.19%) Legal
10 14 (3.26%) Organisational Skills
11 7 (1.63%) Manufacturing
12 5 (1.16%) Welsh Language
13 4 (0.93%) Games
13 4 (0.93%) Publishing
13 4 (0.93%) Telecoms
14 3 (0.70%) Korean Language
14 3 (0.70%) Retail
15 2 (0.47%) German Language
15 2 (0.47%) Investment Banking
Job Titles
1 128 (29.77%) Analyst
2 69 (16.05%) Service Analyst
3 67 (15.58%) Service Desk Analyst
4 61 (14.19%) IT Manager
5 60 (13.95%) Senior
6 52 (12.09%) Developer
7 51 (11.86%) Architect
8 46 (10.70%) ServiceNow Architect
9 32 (7.44%) Lead
9 32 (7.44%) Project Manager
10 30 (6.98%) ServiceNow Developer
11 29 (6.74%) Consultant
12 27 (6.28%) ServiceNow Consultant
13 26 (6.05%) IT Project Manager
13 26 (6.05%) Senior Analyst
14 21 (4.88%) ServiceNow Manager
14 21 (4.88%) Support Analyst
15 20 (4.65%) IT Analyst
15 20 (4.65%) Technical Architect
16 17 (3.95%) IT Support
Libraries, Frameworks & Software Standards
1 17 (3.95%) REST
1 17 (3.95%) SOAP
2 13 (3.02%) JWT
2 13 (3.02%) MUnit
2 13 (3.02%) OAuth
2 13 (3.02%) OAuth2
2 13 (3.02%) RAML
3 11 (2.56%) Web Services
4 8 (1.86%) .NET
5 5 (1.16%) CSS
5 5 (1.16%) HTML
5 5 (1.16%) Terraform
6 4 (0.93%) LDAP
7 3 (0.70%) Ajax
8 2 (0.47%) Kafka
8 2 (0.47%) Middleware
8 2 (0.47%) RabbitMQ
9 1 (0.23%) AngularJS
9 1 (0.23%) JDBC
9 1 (0.23%) XML
Miscellaneous
1 36 (8.37%) CMDB
1 36 (8.37%) Enterprise Software
2 32 (7.44%) Driving Licence
3 21 (4.88%) Onboarding
4 16 (3.72%) Management Information System
5 15 (3.49%) Legacy Systems
6 9 (2.09%) Self-Motivation
7 8 (1.86%) Product Ownership
8 5 (1.16%) Private Cloud
8 5 (1.16%) Public Cloud
9 4 (0.93%) Cyber Threat
9 4 (0.93%) Cyberattack
9 4 (0.93%) Greenfield Project
10 3 (0.70%) Virtual Team
11 2 (0.47%) AI Agents
11 2 (0.47%) Analytical Mindset
11 2 (0.47%) Data Structures
12 1 (0.23%) Data Centre
12 1 (0.23%) Hybrid Cloud
12 1 (0.23%) Reinsurance
Operating Systems
1 52 (12.09%) Windows
2 18 (4.19%) Linux
2 18 (4.19%) Windows Server
3 8 (1.86%) Windows 10
4 7 (1.63%) Mac OS
5 5 (1.16%) Unix
6 2 (0.47%) Android
6 2 (0.47%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 227 (52.79%) ITSM
2 219 (50.93%) ITIL
3 95 (22.09%) Customer Service
4 82 (19.07%) Continuous Improvement
4 82 (19.07%) Service Management
5 76 (17.67%) Problem-Solving
6 72 (16.74%) Performance Metrics
7 71 (16.51%) Mentoring
8 70 (16.28%) Stakeholder Management
9 67 (15.58%) Agile
10 60 (13.95%) AI
11 54 (12.56%) Stakeholder Engagement
12 43 (10.00%) DevOps
13 37 (8.60%) Service Delivery
14 35 (8.14%) Project Management
15 34 (7.91%) Cybersecurity
15 34 (7.91%) ERP
16 33 (7.67%) Change Management
16 33 (7.67%) Root Cause Analysis
17 32 (7.44%) Roadmaps
Programming Languages
1 30 (6.98%) SQL
2 29 (6.74%) PowerShell
3 21 (4.88%) Python
4 16 (3.72%) JavaScript
5 14 (3.26%) Java
6 13 (3.02%) DataWeave
7 8 (1.86%) Bash
8 5 (1.16%) T-SQL
9 4 (0.93%) C#
10 2 (0.47%) Google Apps Script
Qualifications
1 94 (21.86%) AWS Certification
1 94 (21.86%) Degree
2 83 (19.30%) Security Cleared
3 73 (16.98%) Microsoft Certification
4 66 (15.35%) MCSE
5 57 (13.26%) SC Cleared
6 24 (5.58%) AWS Certified Solutions Architect
7 15 (3.49%) DV Cleared
8 13 (3.02%) ITIL Certification
9 9 (2.09%) Azure Certification
9 9 (2.09%) BPSS Clearance
9 9 (2.09%) ITIL Foundation Certificate
10 4 (0.93%) DBS Check
11 3 (0.70%) A+ Certification
12 2 (0.47%) APMP
12 2 (0.47%) ISEB
12 2 (0.47%) MCSA
12 2 (0.47%) Network+ Certification
12 2 (0.47%) PMP
12 2 (0.47%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 82 (19.07%) QA
2 26 (6.05%) SLA
3 5 (1.16%) GRC
4 4 (0.93%) Accessibility
4 4 (0.93%) ISO/IEC 27001
5 3 (0.70%) Data Quality
6 2 (0.47%) COBIT
6 2 (0.47%) Cyber Essentials
6 2 (0.47%) PMO
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 29 (6.74%) Active Directory
2 10 (2.33%) VMware Infrastructure
3 3 (0.70%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 27 (6.28%) Microsoft Intune
2 13 (3.02%) CloudHub
3 11 (2.56%) Ansible
4 10 (2.33%) Kubernetes
5 6 (1.40%) Jamf Pro
5 6 (1.40%) Single Sign-On
6 5 (1.16%) Packer
6 5 (1.16%) ZABBIX
7 4 (0.93%) Autotask
7 4 (0.93%) Grafana
7 4 (0.93%) Prometheus
7 4 (0.93%) SCCM
8 3 (0.70%) Norton AntiVirus
9 2 (0.47%) Argo
9 2 (0.47%) Puppet
9 2 (0.47%) Salt
10 1 (0.23%) Oracle Enterprise Manager
10 1 (0.23%) Oracle Flashback
10 1 (0.23%) vCenter Server
10 1 (0.23%) Zipkin
Vendors
1 162 (37.67%) Microsoft
2 50 (11.63%) SAP
3 34 (7.91%) Oracle
4 29 (6.74%) Apple
5 28 (6.51%) Remedy
6 25 (5.81%) Adobe
7 22 (5.12%) BMC
8 18 (4.19%) Salesforce
9 15 (3.49%) MuleSoft
10 13 (3.02%) VMware
11 8 (1.86%) Freshdesk
11 8 (1.86%) Google
12 7 (1.63%) Cisco
13 6 (1.40%) Splunk
14 5 (1.16%) EMC
14 5 (1.16%) F5
14 5 (1.16%) Palo Alto
15 4 (0.93%) JDA
15 4 (0.93%) Veeam
16 3 (0.70%) Citrix