Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 27 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
27 May 2026
Same period 2025 Same period 2024
Rank 121 223 240
Rank change year-on-year +102 +17 -29
Permanent jobs citing ServiceNow 402 229 423
As % of all permanent jobs with remote/hybrid work options 2.11% 1.58% 1.29%
As % of the Vendors category 6.84% 3.31% 3.19%
Number of salaries quoted 226 201 378
10th Percentile £38,742 £33,500 £40,000
25th Percentile £46,696 £50,500 £51,250
Median annual salary (50th Percentile) £59,625 £70,000 £62,783
Median % change year-on-year -14.82% +11.50% +5.47%
75th Percentile £77,500 £86,250 £82,500
90th Percentile £95,000 £100,000 £90,375
UK median annual salary £70,000 £62,000 £60,000
% change year-on-year +12.90% +3.33% +3.79%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,876 6,920 13,241
As % of all permanent jobs with a WFH option 30.83% 47.67% 40.27%
Number of salaries quoted 3,894 3,684 9,814
10th Percentile £31,325 £30,000 £31,579
25th Percentile £42,500 £41,250 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £96,250 £87,500
UK median annual salary £56,000 £55,000 £50,000
% change year-on-year +1.82% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 27 May 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (3.48%) SharePoint
2 7 (1.74%) Confluence
3 5 (1.24%) Microsoft Exchange
4 2 (0.50%) Anypoint
4 2 (0.50%) Apache Airflow
4 2 (0.50%) CMS
4 2 (0.50%) Mule
Applications
1 72 (17.91%) Microsoft Office
2 14 (3.48%) Microsoft Project
3 7 (1.74%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 24 (5.97%) Cloudability
2 23 (5.72%) Dynamics CRM
3 9 (2.24%) Dynamics NAV
3 9 (2.24%) Magento
3 9 (2.24%) Shopify
4 4 (1.00%) Remedy ITSM
4 4 (1.00%) SAP HR
4 4 (1.00%) SAP S/4HANA
5 2 (0.50%) Elite 3E
6 1 (0.25%) Dynamics AX
6 1 (0.25%) NetSuite
6 1 (0.25%) SAP GRC
6 1 (0.25%) TIBCO iProcess
Cloud Services
1 105 (26.12%) AWS
1 105 (26.12%) Microsoft 365
2 81 (20.15%) Azure
3 24 (5.97%) GCP
4 19 (4.73%) Entra ID
5 18 (4.48%) SaaS
6 13 (3.23%) Dynamics 365
7 9 (2.24%) AWS Direct Connect
7 9 (2.24%) Virtual Private Cloud
8 8 (1.99%) Power Platform
9 7 (1.74%) GitHub
10 6 (1.49%) GitHub Actions
11 4 (1.00%) IaaS
11 4 (1.00%) Mimecast
11 4 (1.00%) PaaS
12 3 (0.75%) Datadog
12 3 (0.75%) Oracle Service Cloud
13 2 (0.50%) Azure DevOps
13 2 (0.50%) Miro
13 2 (0.50%) Prefect
Communications & Networking
1 18 (4.48%) VPN
2 12 (2.99%) Wi-Fi
3 10 (2.49%) Firewall
3 10 (2.49%) TCP/IP
3 10 (2.49%) WAN
4 9 (2.24%) BGP
4 9 (2.24%) Broadband
4 9 (2.24%) Cisco ASA
4 9 (2.24%) Cisco Firepower
4 9 (2.24%) Cisco ISE
4 9 (2.24%) DNS
4 9 (2.24%) IPsec
4 9 (2.24%) LAN
4 9 (2.24%) MPLS
4 9 (2.24%) NetScaler
4 9 (2.24%) NX-OS
4 9 (2.24%) OSPF
4 9 (2.24%) SD-WAN
4 9 (2.24%) VXLAN
4 9 (2.24%) WLAN
Database & Business Intelligence
1 21 (5.22%) SQL Server
2 7 (1.74%) Power BI
3 4 (1.00%) DB2
3 4 (1.00%) SQL Server Integration Services
3 4 (1.00%) SQL Server Reporting Services
4 2 (0.50%) Tableau
5 1 (0.25%) MySQL
5 1 (0.25%) Oracle Database
5 1 (0.25%) Oracle Exadata
5 1 (0.25%) PostgreSQL
5 1 (0.25%) Relational Database
Development Applications
1 47 (11.69%) JIRA
2 8 (1.99%) Git
3 6 (1.49%) Visual Studio Code
4 4 (1.00%) Selenium
5 2 (0.50%) Atlassian Bamboo
5 2 (0.50%) Bitbucket
5 2 (0.50%) Cypress.io
5 2 (0.50%) Rational Rhapsody
6 1 (0.25%) JMeter
6 1 (0.25%) Postman
General
1 174 (43.28%) Social Skills
2 53 (13.18%) French Language
3 43 (10.70%) Finance
4 37 (9.20%) Public Sector
5 36 (8.96%) Law
6 34 (8.46%) Inclusion and Diversity
7 32 (7.96%) Analytical Skills
8 16 (3.98%) Swedish Language
9 13 (3.23%) Banking
10 10 (2.49%) Games
11 9 (2.24%) Back Office
11 9 (2.24%) Legal
12 8 (1.99%) Organisational Skills
13 7 (1.74%) Manufacturing
14 4 (1.00%) German Language
14 4 (1.00%) Publishing
15 3 (0.75%) Financial Institution
15 3 (0.75%) Presentation Skills
16 2 (0.50%) International Banking
17 1 (0.25%) Marketing
Job Titles
1 138 (34.33%) Analyst
2 78 (19.40%) Service Analyst
3 75 (18.66%) Service Desk Analyst
4 65 (16.17%) Senior
5 36 (8.96%) Developer
6 34 (8.46%) Consultant
7 33 (8.21%) Senior Analyst
8 30 (7.46%) ServiceNow Developer
9 29 (7.21%) Support Analyst
10 28 (6.97%) ServiceNow Consultant
11 25 (6.22%) IT Manager
12 24 (5.97%) Project Manager
13 22 (5.47%) Architect
14 21 (5.22%) Lead
15 19 (4.73%) ServiceNow Architect
16 16 (3.98%) ServiceNow Manager
17 15 (3.73%) Applications Support
17 15 (3.73%) Applications Support Analyst
18 14 (3.48%) Service Manager
18 14 (3.48%) Technical Consultant
Libraries, Frameworks & Software Standards
1 30 (7.46%) REST
2 27 (6.72%) SOAP
3 13 (3.23%) Middleware
4 10 (2.49%) .NET
5 9 (2.24%) Web Services
6 6 (1.49%) CSS
6 6 (1.49%) HTML
7 3 (0.75%) JDBC
7 3 (0.75%) JSON
7 3 (0.75%) JWT
7 3 (0.75%) LDAP
7 3 (0.75%) OpenTelemetry
7 3 (0.75%) SAML
8 2 (0.50%) AngularJS
8 2 (0.50%) Kafka
8 2 (0.50%) MUnit
8 2 (0.50%) OAuth2
8 2 (0.50%) Playwright
8 2 (0.50%) RabbitMQ
8 2 (0.50%) XML
Miscellaneous
1 30 (7.46%) CMDB
2 29 (7.21%) Onboarding
3 21 (5.22%) Enterprise Software
4 19 (4.73%) Management Information System
5 18 (4.48%) Product Ownership
6 15 (3.73%) Data Centre
6 15 (3.73%) Driving Licence
7 7 (1.74%) Cyber Threat
7 7 (1.74%) Cyberattack
7 7 (1.74%) Private Cloud
7 7 (1.74%) Public Cloud
8 5 (1.24%) Analytical Mindset
9 4 (1.00%) Legacy Applications
10 3 (0.75%) AI Agents
11 2 (0.50%) Data Structures
11 2 (0.50%) Legacy Systems
11 2 (0.50%) NHS
11 2 (0.50%) Self-Motivation
11 2 (0.50%) Social Media
11 2 (0.50%) Virtual Team
Operating Systems
1 55 (13.68%) Windows
2 24 (5.97%) Windows 10
3 19 (4.73%) Linux
4 12 (2.99%) Windows Server
5 2 (0.50%) Android
5 2 (0.50%) Apple iOS
6 1 (0.25%) AIX
6 1 (0.25%) CentOS
6 1 (0.25%) Red Hat Enterprise Linux
6 1 (0.25%) Solaris
6 1 (0.25%) Ubuntu
6 1 (0.25%) Unix
Processes & Methodologies
1 220 (54.73%) ITSM
2 183 (45.52%) ITIL
3 91 (22.64%) Continuous Improvement
4 89 (22.14%) Customer Service
5 79 (19.65%) Service Management
6 73 (18.16%) Mentoring
7 70 (17.41%) Agile
7 70 (17.41%) Performance Metrics
7 70 (17.41%) Problem-Solving
8 60 (14.93%) Stakeholder Management
9 54 (13.43%) AI
9 54 (13.43%) Service Delivery
10 44 (10.95%) Stakeholder Engagement
11 36 (8.96%) Cybersecurity
12 35 (8.71%) DevOps
13 33 (8.21%) Change Management
13 33 (8.21%) ERP
14 31 (7.71%) CRM
15 26 (6.47%) Roadmaps
15 26 (6.47%) User Experience
Programming Languages
1 31 (7.71%) SQL
2 18 (4.48%) JavaScript
3 15 (3.73%) PowerShell
4 13 (3.23%) Python
5 10 (2.49%) Java
6 9 (2.24%) T-SQL
7 8 (1.99%) C#
8 4 (1.00%) PL/SQL
8 4 (1.00%) VB.NET
9 3 (0.75%) Bash
10 2 (0.50%) DataWeave
10 2 (0.50%) TypeScript
Qualifications
1 95 (23.63%) Degree
2 89 (22.14%) AWS Certification
3 74 (18.41%) Microsoft Certification
4 69 (17.16%) MCSE
5 34 (8.46%) Security Cleared
6 24 (5.97%) AWS Certified Solutions Architect
7 14 (3.48%) ITIL Certification
8 13 (3.23%) SC Cleared
9 12 (2.99%) DV Cleared
10 9 (2.24%) PMI Certification
11 8 (1.99%) Azure Certification
12 7 (1.74%) PMP
13 4 (1.00%) Microsoft Certified Professional
13 4 (1.00%) MOS
14 3 (0.75%) ITIL Foundation Certificate
15 2 (0.50%) BPSS Clearance
15 2 (0.50%) DBS Check
16 1 (0.25%) ISTQB
16 1 (0.25%) MCSA
16 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 83 (20.65%) QA
2 10 (2.49%) Accessibility
3 6 (1.49%) SLA
4 5 (1.24%) GDPR
5 4 (1.00%) PMO
6 3 (0.75%) ISO/IEC 27001
7 2 (0.50%) Cyber Essentials
7 2 (0.50%) Data Quality
7 2 (0.50%) NIST
8 1 (0.25%) Actionable Recommendations
8 1 (0.25%) Cyber Essentials PLUS
8 1 (0.25%) GRC
8 1 (0.25%) ISO/IEC 19770
8 1 (0.25%) Sarbanes-Oxley
8 1 (0.25%) WCAG
System Software
1 37 (9.20%) Active Directory
2 8 (1.99%) VMware Infrastructure
3 1 (0.25%) Docker
3 1 (0.25%) Oracle RAC
3 1 (0.25%) vSphere
Systems Management
1 19 (4.73%) SCCM
2 12 (2.99%) Ansible
3 10 (2.49%) Microsoft Intune
4 9 (2.24%) Kubernetes
5 8 (1.99%) Terraform
6 6 (1.49%) Packer
6 6 (1.49%) Single Sign-On
7 2 (0.50%) Argo
7 2 (0.50%) CloudHub
7 2 (0.50%) Grafana
7 2 (0.50%) Norton AntiVirus
7 2 (0.50%) Prometheus
7 2 (0.50%) Puppet
7 2 (0.50%) Salt
8 1 (0.25%) Active Directory Federation Services
8 1 (0.25%) Data Guard
8 1 (0.25%) Forefront Identity Manager
8 1 (0.25%) Oracle Enterprise Manager
8 1 (0.25%) Oracle Flashback
8 1 (0.25%) vCenter Server
Vendors
1 150 (37.31%) Microsoft
2 27 (6.72%) Apple
3 26 (6.47%) SAP
4 25 (6.22%) Adobe
5 23 (5.72%) Oracle
6 20 (4.98%) SolarWinds
7 16 (3.98%) Cisco
8 13 (3.23%) Dynatrace
9 10 (2.49%) Workday
10 9 (2.24%) CheckPoint
10 9 (2.24%) ConnectWise
10 9 (2.24%) Fortinet
10 9 (2.24%) Meraki
10 9 (2.24%) VMware
10 9 (2.24%) WooCommerce
11 8 (1.99%) Citrix
11 8 (1.99%) Freshdesk
12 7 (1.74%) BMC
12 7 (1.74%) Salesforce
13 6 (1.49%) EMC