Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 19 February 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
19 Feb 2026
Same period 2025 Same period 2024
Rank 116 162 217
Rank change year-on-year +46 +55 -7
Permanent jobs citing ServiceNow 371 325 394
As % of all permanent jobs with remote/hybrid work options 2.26% 2.09% 1.43%
As % of the Vendors category 6.00% 5.30% 3.50%
Number of salaries quoted 178 260 336
10th Percentile £34,325 £31,250 £40,250
25th Percentile £43,469 £41,250 £50,000
Median annual salary (50th Percentile) £55,000 £63,500 £65,000
Median % change year-on-year -13.39% -2.31% +12.44%
75th Percentile £80,000 £79,625 £87,500
90th Percentile £94,125 £96,250 £92,500
UK median annual salary £65,000 £59,430 £60,000
% change year-on-year +9.37% -0.95% +4.35%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,183 6,132 11,259
As % of all permanent jobs with a WFH option 37.59% 39.49% 40.96%
Number of salaries quoted 3,348 3,641 9,312
10th Percentile £30,750 £33,000 £31,750
25th Percentile £40,000 £45,625 £41,250
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -7.60%
75th Percentile £75,900 £76,250 £72,433
90th Percentile £90,000 £93,778 £88,750
UK median annual salary £52,500 £57,500 £50,000
% change year-on-year -8.70% +15.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 19 February 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (2.43%) SharePoint
2 8 (2.16%) Tomcat
2 8 (2.16%) WebSphere
2 8 (2.16%) WebSphere Application Server
3 5 (1.35%) Confluence
4 2 (0.54%) IIS
4 2 (0.54%) Microsoft Exchange
Applications
1 125 (33.69%) Microsoft Office
2 7 (1.89%) Microsoft Excel
3 3 (0.81%) Microsoft Project
4 2 (0.54%) MS Visio
5 1 (0.27%) Chatbot
5 1 (0.27%) EngageOne
5 1 (0.27%) Microsoft PowerPoint
Business Applications
1 15 (4.04%) Remedy ITSM
2 10 (2.70%) Dynamics CRM
3 9 (2.43%) Dynamics NAV
3 9 (2.43%) Magento
3 9 (2.43%) Shopify
4 7 (1.89%) Workday HCM
5 3 (0.81%) NetSuite
6 2 (0.54%) Dynamics AX
7 1 (0.27%) Elite 3E
7 1 (0.27%) Integrated Workplace Management System
7 1 (0.27%) Sage X3
7 1 (0.27%) Salesforce CRM
7 1 (0.27%) SAP GRC
7 1 (0.27%) SAP S/4HANA
7 1 (0.27%) TIBCO iProcess
Cloud Services
1 146 (39.35%) Microsoft 365
2 142 (38.27%) AWS
3 48 (12.94%) Azure
4 25 (6.74%) SaaS
5 14 (3.77%) Dynamics 365
6 10 (2.70%) Azure DevOps
7 9 (2.43%) AWS Direct Connect
7 9 (2.43%) Entra ID
7 9 (2.43%) Virtual Private Cloud
8 8 (2.16%) Azure Logic Apps
8 8 (2.16%) Power Platform
9 7 (1.89%) Boomi
10 4 (1.08%) Datadog
10 4 (1.08%) Mimecast
11 3 (0.81%) GitHub
11 3 (0.81%) Oracle Service Cloud
12 2 (0.54%) Azure Cosmos DB
13 1 (0.27%) GitHub Actions
13 1 (0.27%) Microsoft Copilot
13 1 (0.27%) PowerApps
Communications & Networking
1 15 (4.04%) VPN
2 12 (3.23%) Wi-Fi
3 11 (2.96%) SSL
4 9 (2.43%) BGP
4 9 (2.43%) Cisco ASA
4 9 (2.43%) Cisco Firepower
4 9 (2.43%) Cisco ISE
4 9 (2.43%) Firewall
4 9 (2.43%) IPsec
4 9 (2.43%) LAN
4 9 (2.43%) MPLS
4 9 (2.43%) NetScaler
4 9 (2.43%) NX-OS
4 9 (2.43%) OSPF
4 9 (2.43%) SD-WAN
4 9 (2.43%) VXLAN
4 9 (2.43%) WAN
4 9 (2.43%) WLAN
5 7 (1.89%) DNS
5 7 (1.89%) TCP/IP
Database & Business Intelligence
1 14 (3.77%) SQL Server
2 10 (2.70%) DB2
3 8 (2.16%) PostgreSQL
4 5 (1.35%) Power BI
5 2 (0.54%) MongoDB
5 2 (0.54%) SQL Server Integration Services
5 2 (0.54%) SQL Server Reporting Services
5 2 (0.54%) Tableau
6 1 (0.27%) GIS
6 1 (0.27%) Relational Database
Development Applications
1 41 (11.05%) JIRA
2 4 (1.08%) Git
3 2 (0.54%) Cypress.io
3 2 (0.54%) Rational Rhapsody
3 2 (0.54%) Selenium
4 1 (0.27%) JMeter
4 1 (0.27%) Postman
General
1 239 (64.42%) Social Skills
2 126 (33.96%) French Language
3 91 (24.53%) Swedish Language
4 55 (14.82%) Finance
5 31 (8.36%) Banking
6 29 (7.82%) Public Sector
7 28 (7.55%) Law
8 21 (5.66%) Analytical Skills
9 12 (3.23%) Back Office
10 10 (2.70%) Inclusion and Diversity
10 10 (2.70%) Legal
11 8 (2.16%) Investment Banking
12 5 (1.35%) Marketing
13 4 (1.08%) Presentation Skills
14 3 (0.81%) Billing
14 3 (0.81%) Games
14 3 (0.81%) Manufacturing
15 2 (0.54%) Financial Institution
15 2 (0.54%) International Banking
15 2 (0.54%) Retail
Job Titles
1 158 (42.59%) Analyst
2 131 (35.31%) Service Analyst
3 130 (35.04%) Service Desk Analyst
4 32 (8.63%) Developer
4 32 (8.63%) ServiceNow Developer
5 29 (7.82%) Senior
6 20 (5.39%) Infrastructure Support
7 19 (5.12%) Applications Support
8 18 (4.85%) Support Analyst
9 17 (4.58%) IT Manager
10 16 (4.31%) Consultant
11 15 (4.04%) Architect
11 15 (4.04%) Lead
12 14 (3.77%) Infrastructure Manager
13 13 (3.50%) Support Manager
14 12 (3.23%) Infrastructure Support Manager
15 11 (2.96%) IT Analyst
15 11 (2.96%) ServiceNow Architect
16 10 (2.70%) Applications Support Analyst
16 10 (2.70%) Service Manager
Libraries, Frameworks & Software Standards
1 29 (7.82%) REST
2 26 (7.01%) SOAP
3 12 (3.23%) LDAP
3 12 (3.23%) Middleware
4 11 (2.96%) CSS
4 11 (2.96%) HTML
4 11 (2.96%) Web Services
5 10 (2.70%) SAML
6 9 (2.43%) JSON
7 8 (2.16%) LAPP Stack
7 8 (2.16%) WebSphere MQ
7 8 (2.16%) XML
8 4 (1.08%) OpenTelemetry
9 3 (0.81%) JDBC
10 2 (0.54%) .NET
10 2 (0.54%) AngularJS
10 2 (0.54%) EDI
10 2 (0.54%) Playwright
10 2 (0.54%) YAML
11 1 (0.27%) JWT
Miscellaneous
1 21 (5.66%) Management Information System
2 20 (5.39%) Onboarding
2 20 (5.39%) Product Ownership
3 13 (3.50%) CMDB
3 13 (3.50%) Data Centre
4 9 (2.43%) Linux Command Line
5 6 (1.62%) Enterprise Software
6 3 (0.81%) AI Agents
6 3 (0.81%) PMI
6 3 (0.81%) Virtual Team
7 2 (0.54%) Analytical Mindset
7 2 (0.54%) Legacy Applications
7 2 (0.54%) Low-Code
7 2 (0.54%) NHS
7 2 (0.54%) Self-Motivation
7 2 (0.54%) Social Media
8 1 (0.27%) FMCG
8 1 (0.27%) Operational Technology
8 1 (0.27%) Security Posture
8 1 (0.27%) TRADACOMS
Operating Systems
1 44 (11.86%) Windows
2 22 (5.93%) Windows 10
3 14 (3.77%) Linux
4 9 (2.43%) Unix
5 8 (2.16%) Red Hat Enterprise Linux
6 4 (1.08%) Windows Server
7 3 (0.81%) Android
7 3 (0.81%) Apple iOS
8 1 (0.27%) Windows Server 2016
8 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 249 (67.12%) ITSM
2 234 (63.07%) ITIL
3 144 (38.81%) Customer Service
4 125 (33.69%) Performance Metrics
5 60 (16.17%) Continuous Improvement
6 53 (14.29%) Problem-Solving
7 51 (13.75%) Agile
7 51 (13.75%) Service Management
8 46 (12.40%) Service Delivery
9 41 (11.05%) Mentoring
10 38 (10.24%) Asset Management
11 37 (9.97%) Stakeholder Management
12 35 (9.43%) Change Management
13 26 (7.01%) Coaching
14 24 (6.47%) Roadmaps
15 23 (6.20%) Decision-Making
15 23 (6.20%) User Experience
16 21 (5.66%) Problem Management
17 20 (5.39%) CRM
18 19 (5.12%) DevOps
Programming Languages
1 29 (7.82%) JavaScript
2 18 (4.85%) SQL
3 16 (4.31%) Python
4 10 (2.70%) PowerShell
5 9 (2.43%) T-SQL
6 4 (1.08%) C#
7 2 (0.54%) PL/SQL
7 2 (0.54%) TypeScript
7 2 (0.54%) VB.NET
8 1 (0.27%) Java
Qualifications
1 145 (39.08%) Degree
2 128 (34.50%) AWS Certification
3 127 (34.23%) Microsoft Certification
4 124 (33.42%) MCSE
5 18 (4.85%) Security Cleared
6 12 (3.23%) ITIL Certification
6 12 (3.23%) SC Cleared
7 8 (2.16%) PMI Certification
8 6 (1.62%) ITIL Foundation Certificate
8 6 (1.62%) PMP
9 4 (1.08%) Microsoft Certified Professional
9 4 (1.08%) MOS
10 2 (0.54%) BPSS Clearance
10 2 (0.54%) Postgraduate
11 1 (0.27%) CBAP
11 1 (0.27%) Computer Science Degree
11 1 (0.27%) ISTQB
11 1 (0.27%) Oracle Certification
11 1 (0.27%) PRINCE2 Practitioner
11 1 (0.27%) SAFe Agilist
Quality Assurance & Compliance
1 129 (34.77%) QA
2 14 (3.77%) GDPR
3 13 (3.50%) SLA
4 7 (1.89%) Data Quality
5 5 (1.35%) Accessibility
6 4 (1.08%) PMO
7 3 (0.81%) GRC
8 2 (0.54%) ISO/IEC 19770
8 2 (0.54%) NIST
9 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.27%) NIST 800
9 1 (0.27%) Sarbanes-Oxley
9 1 (0.27%) SOC 2
9 1 (0.27%) WCAG
System Software
1 22 (5.93%) Active Directory
2 1 (0.27%) Docker
Systems Management
1 17 (4.58%) SCCM
2 11 (2.96%) Single Sign-On
3 5 (1.35%) Microsoft Intune
4 2 (0.54%) Kubernetes
5 1 (0.27%) Active Directory Federation Services
5 1 (0.27%) Ansible
5 1 (0.27%) Forefront Identity Manager
5 1 (0.27%) RSA Archer
5 1 (0.27%) Terraform
Vendors
1 156 (42.05%) Microsoft
2 21 (5.66%) SolarWinds
3 16 (4.31%) BMC
3 16 (4.31%) Workday
4 15 (4.04%) Dynatrace
4 15 (4.04%) Remedy
5 9 (2.43%) CheckPoint
5 9 (2.43%) Cisco
5 9 (2.43%) ConnectWise
5 9 (2.43%) Fortinet
5 9 (2.43%) Meraki
5 9 (2.43%) Salesforce
5 9 (2.43%) WooCommerce
6 8 (2.16%) IBM
6 8 (2.16%) MuleSoft
6 8 (2.16%) Red Hat
7 5 (1.35%) Citrix
8 4 (1.08%) Oracle
8 4 (1.08%) SAP
8 4 (1.08%) Splunk