Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 19 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
19 Jun 2026
Same period 2025 Same period 2024
Rank 132 226 251
Rank change year-on-year +94 +25 -47
Permanent jobs citing ServiceNow 409 227 438
As % of all permanent jobs with remote/hybrid work options 2.04% 1.47% 1.26%
As % of the Vendors category 6.55% 3.04% 3.24%
Number of salaries quoted 228 194 381
10th Percentile £33,550 £36,625 £35,924
25th Percentile £46,250 £51,250 £51,250
Median annual salary (50th Percentile) £57,500 £70,000 £62,783
Median % change year-on-year -17.86% +11.50% +5.47%
75th Percentile £78,750 £86,250 £81,250
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,500 £60,000
% change year-on-year +12.00% +4.17% +3.79%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,244 7,459 13,525
As % of all permanent jobs with a WFH option 31.08% 48.33% 38.99%
Number of salaries quoted 4,274 3,903 9,870
10th Percentile £31,250 £29,550 £31,250
25th Percentile £42,500 £40,750 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -8.33%
75th Percentile £77,500 £75,000 £70,463
90th Percentile £96,250 £95,000 £87,500
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 19 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (4.16%) SharePoint
2 8 (1.96%) Confluence
2 8 (1.96%) Microsoft Exchange
3 3 (0.73%) Anypoint
3 3 (0.73%) Mule
4 2 (0.49%) Apache Airflow
4 2 (0.49%) CMS
Applications
1 70 (17.11%) Microsoft Office
2 23 (5.62%) Microsoft Project
3 7 (1.71%) Microsoft Excel
4 1 (0.24%) Acrobat
4 1 (0.24%) EngageOne
4 1 (0.24%) Microsoft PowerPoint
Business Applications
1 28 (6.85%) Dynamics CRM
2 24 (5.87%) Cloudability
3 11 (2.69%) Remedy ITSM
4 5 (1.22%) Dynamics NAV
4 5 (1.22%) Magento
4 5 (1.22%) Shopify
5 4 (0.98%) SAP HR
5 4 (0.98%) SAP S/4HANA
6 2 (0.49%) Elite 3E
7 1 (0.24%) Dynamics AX
7 1 (0.24%) NetSuite
7 1 (0.24%) Salesforce CRM
7 1 (0.24%) SAP GRC
7 1 (0.24%) TIBCO iProcess
Cloud Services
1 119 (29.10%) Microsoft 365
2 101 (24.69%) AWS
3 82 (20.05%) Azure
4 27 (6.60%) Entra ID
5 24 (5.87%) GCP
6 16 (3.91%) SaaS
7 9 (2.20%) Dynamics 365
8 7 (1.71%) AWS Direct Connect
8 7 (1.71%) GitHub
8 7 (1.71%) Power Platform
8 7 (1.71%) Virtual Private Cloud
9 6 (1.47%) GitHub Actions
10 4 (0.98%) IaaS
10 4 (0.98%) Mimecast
10 4 (0.98%) PaaS
11 3 (0.73%) OpenShift
12 2 (0.49%) Azure DevOps
12 2 (0.49%) Datadog
12 2 (0.49%) Miro
12 2 (0.49%) OneDrive
Communications & Networking
1 22 (5.38%) VPN
2 20 (4.89%) TCP/IP
3 14 (3.42%) Wi-Fi
4 13 (3.18%) DNS
5 12 (2.93%) Broadband
6 10 (2.44%) DHCP
7 8 (1.96%) Firewall
7 8 (1.96%) WAN
8 7 (1.71%) BGP
8 7 (1.71%) Cisco ASA
8 7 (1.71%) Cisco ISE
8 7 (1.71%) IPsec
8 7 (1.71%) LAN
8 7 (1.71%) MPLS
8 7 (1.71%) NetScaler
8 7 (1.71%) NX-OS
8 7 (1.71%) OSPF
8 7 (1.71%) SD-WAN
8 7 (1.71%) VXLAN
8 7 (1.71%) WLAN
Database & Business Intelligence
1 17 (4.16%) SQL Server
2 5 (1.22%) Power BI
3 4 (0.98%) Db2
3 4 (0.98%) SQL Server Integration Services
3 4 (0.98%) SQL Server Reporting Services
4 1 (0.24%) MySQL
4 1 (0.24%) Oracle Database
4 1 (0.24%) Oracle Exadata
4 1 (0.24%) PostgreSQL
4 1 (0.24%) Relational Database
Development Applications
1 51 (12.47%) JIRA
2 8 (1.96%) Git
3 6 (1.47%) Visual Studio Code
4 4 (0.98%) Selenium
5 3 (0.73%) Atlassian Bamboo
5 3 (0.73%) Bitbucket
6 2 (0.49%) Cypress.io
6 2 (0.49%) Rational Rhapsody
7 1 (0.24%) JMeter
7 1 (0.24%) Postman
General
1 167 (40.83%) Social Skills
2 51 (12.47%) Finance
3 44 (10.76%) Public Sector
4 39 (9.54%) French Language
5 33 (8.07%) Inclusion and Diversity
6 30 (7.33%) Law
7 29 (7.09%) Analytical Skills
8 24 (5.87%) Swedish Language
9 19 (4.65%) Banking
10 13 (3.18%) Legal
11 12 (2.93%) Games
12 9 (2.20%) Organisational Skills
13 6 (1.47%) Manufacturing
14 5 (1.22%) Back Office
15 4 (0.98%) German Language
15 4 (0.98%) Publishing
16 3 (0.73%) Financial Institution
17 2 (0.49%) International Banking
17 2 (0.49%) Telecoms
18 1 (0.24%) Marketing
Job Titles
1 130 (31.78%) Analyst
2 76 (18.58%) Service Analyst
3 73 (17.85%) Service Desk Analyst
4 63 (15.40%) Senior
5 37 (9.05%) Developer
6 36 (8.80%) IT Manager
7 33 (8.07%) Project Manager
8 32 (7.82%) Consultant
9 30 (7.33%) Senior Analyst
9 30 (7.33%) ServiceNow Developer
10 27 (6.60%) ServiceNow Consultant
11 23 (5.62%) ServiceNow Manager
11 23 (5.62%) Support Analyst
12 22 (5.38%) IT Project Manager
13 21 (5.13%) Architect
13 21 (5.13%) Lead
14 20 (4.89%) ServiceNow Architect
15 16 (3.91%) IT Analyst
16 15 (3.67%) Support Engineer
17 14 (3.42%) Technical Consultant
Libraries, Frameworks & Software Standards
1 27 (6.60%) REST
2 24 (5.87%) SOAP
3 12 (2.93%) Web Services
4 11 (2.69%) .NET
5 9 (2.20%) Middleware
6 4 (0.98%) JWT
7 3 (0.73%) CSS
7 3 (0.73%) HTML
7 3 (0.73%) JDBC
7 3 (0.73%) LDAP
7 3 (0.73%) MUnit
7 3 (0.73%) OAuth
7 3 (0.73%) OAuth2
7 3 (0.73%) RAML
7 3 (0.73%) SAML
8 2 (0.49%) Kafka
8 2 (0.49%) OpenTelemetry
8 2 (0.49%) Playwright
8 2 (0.49%) RabbitMQ
9 1 (0.24%) SailPoint
Miscellaneous
1 31 (7.58%) Enterprise Software
2 30 (7.33%) CMDB
3 26 (6.36%) Driving Licence
4 24 (5.87%) Onboarding
5 17 (4.16%) Product Ownership
6 15 (3.67%) Management Information System
7 12 (2.93%) Data Centre
8 11 (2.69%) Cyber Threat
8 11 (2.69%) Cyberattack
9 7 (1.71%) Private Cloud
9 7 (1.71%) Public Cloud
10 4 (0.98%) Analytical Mindset
10 4 (0.98%) Legacy Applications
11 3 (0.73%) AI Agents
11 3 (0.73%) Legacy Systems
12 2 (0.49%) Data Structures
12 2 (0.49%) NHS
12 2 (0.49%) PMI
12 2 (0.49%) Self-Motivation
13 1 (0.24%) Blackberry
Operating Systems
1 61 (14.91%) Windows
2 18 (4.40%) Linux
2 18 (4.40%) Windows 10
2 18 (4.40%) Windows Server
3 2 (0.49%) Android
3 2 (0.49%) Apple iOS
3 2 (0.49%) Mac OS
4 1 (0.24%) AIX
4 1 (0.24%) CentOS
4 1 (0.24%) Red Hat Enterprise Linux
4 1 (0.24%) Solaris
4 1 (0.24%) Ubuntu
4 1 (0.24%) Unix
Processes & Methodologies
1 220 (53.79%) ITSM
2 193 (47.19%) ITIL
3 90 (22.00%) Customer Service
4 82 (20.05%) Continuous Improvement
5 80 (19.56%) Mentoring
6 77 (18.83%) Agile
7 72 (17.60%) Service Management
8 67 (16.38%) Performance Metrics
9 66 (16.14%) Problem-Solving
10 62 (15.16%) Stakeholder Management
11 55 (13.45%) AI
12 52 (12.71%) Stakeholder Engagement
13 49 (11.98%) Service Delivery
14 44 (10.76%) DevOps
15 40 (9.78%) Cybersecurity
16 37 (9.05%) ERP
17 33 (8.07%) CRM
18 30 (7.33%) Project Management
19 29 (7.09%) Waterfall
20 28 (6.85%) Change Management
Programming Languages
1 26 (6.36%) SQL
2 20 (4.89%) PowerShell
3 19 (4.65%) JavaScript
4 15 (3.67%) Python
5 11 (2.69%) Java
6 8 (1.96%) C#
7 5 (1.22%) T-SQL
8 4 (0.98%) Bash
8 4 (0.98%) PL/SQL
8 4 (0.98%) VB.NET
9 3 (0.73%) DataWeave
10 2 (0.49%) TypeScript
Qualifications
1 96 (23.47%) Degree
2 88 (21.52%) AWS Certification
3 73 (17.85%) Microsoft Certification
4 67 (16.38%) MCSE
5 40 (9.78%) Security Cleared
6 24 (5.87%) AWS Certified Solutions Architect
7 19 (4.65%) SC Cleared
8 16 (3.91%) ITIL Certification
9 13 (3.18%) DV Cleared
10 9 (2.20%) BPSS Clearance
11 8 (1.96%) Azure Certification
12 7 (1.71%) PMI Certification
13 5 (1.22%) PMP
14 4 (0.98%) Microsoft Certified Professional
14 4 (0.98%) MOS
15 2 (0.49%) A+ Certification
15 2 (0.49%) DBS Check
15 2 (0.49%) ITIL Foundation Certificate
15 2 (0.49%) MCSA
16 1 (0.24%) Oracle Certification
Quality Assurance & Compliance
1 81 (19.80%) QA
2 16 (3.91%) SLA
3 10 (2.44%) Accessibility
4 4 (0.98%) PMO
5 3 (0.73%) ISO/IEC 27001
6 2 (0.49%) Cyber Essentials
6 2 (0.49%) Data Quality
6 2 (0.49%) NIST
7 1 (0.24%) Actionable Recommendations
7 1 (0.24%) Cyber Essentials PLUS
7 1 (0.24%) GDPR
7 1 (0.24%) GRC
7 1 (0.24%) Sarbanes-Oxley
7 1 (0.24%) WCAG
System Software
1 37 (9.05%) Active Directory
2 10 (2.44%) VMware Infrastructure
3 2 (0.49%) Hyper-V
4 1 (0.24%) Docker
4 1 (0.24%) Oracle RAC
4 1 (0.24%) vSphere
Systems Management
1 21 (5.13%) Microsoft Intune
2 13 (3.18%) Ansible
2 13 (3.18%) SCCM
3 10 (2.44%) Kubernetes
4 8 (1.96%) Terraform
5 7 (1.71%) Single Sign-On
6 6 (1.47%) Packer
7 4 (0.98%) Autotask
8 3 (0.73%) CloudHub
8 3 (0.73%) Grafana
8 3 (0.73%) Norton AntiVirus
8 3 (0.73%) Prometheus
9 2 (0.49%) Argo
9 2 (0.49%) Puppet
9 2 (0.49%) Salt
10 1 (0.24%) Data Guard
10 1 (0.24%) Jamf Pro
10 1 (0.24%) Oracle Enterprise Manager
10 1 (0.24%) Oracle Flashback
10 1 (0.24%) vCenter Server
Vendors
1 160 (39.12%) Microsoft
2 36 (8.80%) SAP
3 32 (7.82%) Oracle
4 28 (6.85%) Apple
5 25 (6.11%) Adobe
6 14 (3.42%) Cisco
7 12 (2.93%) SolarWinds
7 12 (2.93%) VMware
8 11 (2.69%) BMC
8 11 (2.69%) Remedy
9 10 (2.44%) Dynatrace
10 9 (2.20%) Salesforce
11 8 (1.96%) Citrix
11 8 (1.96%) ConnectWise
11 8 (1.96%) Freshdesk
12 7 (1.71%) CheckPoint
12 7 (1.71%) Fortinet
12 7 (1.71%) Meraki
13 6 (1.47%) Palo Alto
13 6 (1.47%) Workday