Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 3 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
3 May 2026
Same period 2025 Same period 2024
Rank 131 179 241
Rank change year-on-year +48 +62 -23
Permanent jobs citing ServiceNow 360 261 421
As % of all permanent jobs with remote/hybrid work options 1.98% 1.92% 1.29%
As % of the Vendors category 6.51% 4.43% 3.14%
Number of salaries quoted 200 236 380
10th Percentile £38,500 £31,750 £40,000
25th Percentile £45,938 £45,219 £51,250
Median annual salary (50th Percentile) £55,000 £67,500 £62,783
Median % change year-on-year -18.52% +7.51% +8.60%
75th Percentile £77,500 £86,250 £85,000
90th Percentile £97,500 £96,250 £91,250
UK median annual salary £65,000 £60,000 £61,700
% change year-on-year +8.33% -2.76% +7.07%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,534 5,892 13,417
As % of all permanent jobs with a WFH option 30.40% 43.31% 41.26%
Number of salaries quoted 3,545 3,884 10,049
10th Percentile £31,250 £31,250 £31,250
25th Percentile £42,250 £42,500 £41,250
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £96,250 £87,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 3 May 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (3.33%) SharePoint
2 7 (1.94%) Confluence
3 2 (0.56%) Apache Airflow
3 2 (0.56%) CMS
3 2 (0.56%) Microsoft Exchange
Applications
1 70 (19.44%) Microsoft Office
2 6 (1.67%) Microsoft Project
3 4 (1.11%) Microsoft Excel
4 1 (0.28%) EngageOne
4 1 (0.28%) Microsoft PowerPoint
Business Applications
1 17 (4.72%) Cloudability
2 15 (4.17%) Dynamics CRM
3 9 (2.50%) Dynamics NAV
3 9 (2.50%) Magento
3 9 (2.50%) Shopify
4 6 (1.67%) Remedy ITSM
5 4 (1.11%) SAP HR
6 3 (0.83%) SAP S/4HANA
7 2 (0.56%) Dynamics AX
7 2 (0.56%) Elite 3E
8 1 (0.28%) NetSuite
8 1 (0.28%) SAP GRC
8 1 (0.28%) TIBCO iProcess
Cloud Services
1 100 (27.78%) Microsoft 365
2 97 (26.94%) AWS
3 71 (19.72%) Azure
4 19 (5.28%) SaaS
5 17 (4.72%) Entra ID
5 17 (4.72%) GCP
6 14 (3.89%) Dynamics 365
7 9 (2.50%) AWS Direct Connect
7 9 (2.50%) Virtual Private Cloud
8 6 (1.67%) GitHub
8 6 (1.67%) Power Platform
9 5 (1.39%) GitHub Actions
10 4 (1.11%) IaaS
10 4 (1.11%) Mimecast
10 4 (1.11%) PaaS
11 3 (0.83%) Azure DevOps
11 3 (0.83%) Datadog
11 3 (0.83%) Oracle Service Cloud
12 2 (0.56%) Prefect
13 1 (0.28%) OCI
Communications & Networking
1 17 (4.72%) VPN
2 12 (3.33%) Wi-Fi
3 10 (2.78%) WAN
4 9 (2.50%) BGP
4 9 (2.50%) Broadband
4 9 (2.50%) Cisco ASA
4 9 (2.50%) Cisco Firepower
4 9 (2.50%) Cisco ISE
4 9 (2.50%) DNS
4 9 (2.50%) Firewall
4 9 (2.50%) IPsec
4 9 (2.50%) LAN
4 9 (2.50%) MPLS
4 9 (2.50%) NetScaler
4 9 (2.50%) NX-OS
4 9 (2.50%) OSPF
4 9 (2.50%) SD-WAN
4 9 (2.50%) VXLAN
4 9 (2.50%) WLAN
5 8 (2.22%) TCP/IP
Database & Business Intelligence
1 21 (5.83%) SQL Server
2 4 (1.11%) DB2
2 4 (1.11%) Power BI
2 4 (1.11%) SQL Server Integration Services
2 4 (1.11%) SQL Server Reporting Services
3 2 (0.56%) Tableau
4 1 (0.28%) Oracle Database
4 1 (0.28%) Oracle Exadata
4 1 (0.28%) PostgreSQL
4 1 (0.28%) Relational Database
Development Applications
1 38 (10.56%) JIRA
2 7 (1.94%) Git
3 5 (1.39%) Visual Studio Code
4 4 (1.11%) Selenium
5 2 (0.56%) Cypress.io
5 2 (0.56%) Rational Rhapsody
6 1 (0.28%) Atlassian Bamboo
6 1 (0.28%) Bitbucket
6 1 (0.28%) JMeter
6 1 (0.28%) Postman
General
1 176 (48.89%) Social Skills
2 63 (17.50%) French Language
3 43 (11.94%) Finance
4 32 (8.89%) Law
5 29 (8.06%) Inclusion and Diversity
6 28 (7.78%) Analytical Skills
7 20 (5.56%) Public Sector
8 17 (4.72%) Swedish Language
9 12 (3.33%) Banking
10 11 (3.06%) Back Office
11 10 (2.78%) Games
12 8 (2.22%) Legal
13 7 (1.94%) Manufacturing
14 6 (1.67%) Organisational Skills
15 4 (1.11%) German Language
15 4 (1.11%) Marketing
16 3 (0.83%) Financial Institution
16 3 (0.83%) Presentation Skills
17 2 (0.56%) International Banking
17 2 (0.56%) Telecoms
Job Titles
1 130 (36.11%) Analyst
2 77 (21.39%) Service Analyst
3 75 (20.83%) Service Desk Analyst
4 46 (12.78%) Senior
5 29 (8.06%) Developer
5 29 (8.06%) Support Analyst
6 26 (7.22%) Senior Analyst
7 25 (6.94%) ServiceNow Developer
8 23 (6.39%) IT Manager
9 21 (5.83%) Consultant
10 18 (5.00%) Architect
11 15 (4.17%) Applications Support
11 15 (4.17%) Applications Support Analyst
11 15 (4.17%) Lead
11 15 (4.17%) Project Manager
11 15 (4.17%) ServiceNow Architect
11 15 (4.17%) ServiceNow Consultant
12 14 (3.89%) Infrastructure Manager
12 14 (3.89%) Service Manager
13 12 (3.33%) Support Manager
Libraries, Frameworks & Software Standards
1 22 (6.11%) REST
2 19 (5.28%) SOAP
3 14 (3.89%) Middleware
4 10 (2.78%) CSS
4 10 (2.78%) HTML
5 9 (2.50%) .NET
5 9 (2.50%) Web Services
6 7 (1.94%) JSON
7 6 (1.67%) XML
8 3 (0.83%) JDBC
8 3 (0.83%) LDAP
8 3 (0.83%) OpenTelemetry
8 3 (0.83%) SAML
9 2 (0.56%) AngularJS
9 2 (0.56%) Kafka
9 2 (0.56%) Playwright
9 2 (0.56%) RabbitMQ
10 1 (0.28%) JSP
10 1 (0.28%) Oracle Fusion
10 1 (0.28%) SailPoint
Miscellaneous
1 26 (7.22%) Onboarding
2 18 (5.00%) Management Information System
3 16 (4.44%) CMDB
3 16 (4.44%) Product Ownership
4 15 (4.17%) Data Centre
5 11 (3.06%) Enterprise Software
6 7 (1.94%) Cyber Threat
6 7 (1.94%) Cyberattack
6 7 (1.94%) Driving Licence
7 6 (1.67%) Private Cloud
7 6 (1.67%) Public Cloud
8 4 (1.11%) Legacy Applications
9 3 (0.83%) AI Agents
9 3 (0.83%) Analytical Mindset
9 3 (0.83%) Virtual Team
10 2 (0.56%) Data Structures
10 2 (0.56%) NHS
10 2 (0.56%) PMI
10 2 (0.56%) Self-Motivation
10 2 (0.56%) Social Media
Operating Systems
1 52 (14.44%) Windows
2 25 (6.94%) Windows 10
3 17 (4.72%) Linux
4 11 (3.06%) Windows Server
5 3 (0.83%) Android
5 3 (0.83%) Apple iOS
6 1 (0.28%) AIX
6 1 (0.28%) CentOS
6 1 (0.28%) Red Hat Enterprise Linux
6 1 (0.28%) Solaris
6 1 (0.28%) Ubuntu
6 1 (0.28%) Unix
6 1 (0.28%) Windows Server 2016
6 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 209 (58.06%) ITSM
2 180 (50.00%) ITIL
3 90 (25.00%) Customer Service
4 80 (22.22%) Continuous Improvement
5 74 (20.56%) Service Management
6 70 (19.44%) Performance Metrics
7 67 (18.61%) Problem-Solving
8 62 (17.22%) Mentoring
9 57 (15.83%) Agile
10 54 (15.00%) Service Delivery
11 50 (13.89%) Stakeholder Management
12 33 (9.17%) AI
12 33 (9.17%) Change Management
13 29 (8.06%) Cybersecurity
13 29 (8.06%) DevOps
14 26 (7.22%) Stakeholder Engagement
15 25 (6.94%) ERP
15 25 (6.94%) User Experience
16 24 (6.67%) CRM
17 22 (6.11%) Decision-Making
Programming Languages
1 31 (8.61%) SQL
2 21 (5.83%) JavaScript
3 11 (3.06%) PowerShell
4 10 (2.78%) Python
5 9 (2.50%) Java
5 9 (2.50%) T-SQL
6 8 (2.22%) C#
7 4 (1.11%) PL/SQL
7 4 (1.11%) VB.NET
8 2 (0.56%) Bash
8 2 (0.56%) TypeScript
Qualifications
1 93 (25.83%) Degree
2 83 (23.06%) AWS Certification
3 75 (20.83%) Microsoft Certification
4 70 (19.44%) MCSE
5 17 (4.72%) AWS Certified Solutions Architect
6 15 (4.17%) Security Cleared
7 13 (3.61%) ITIL Certification
8 9 (2.50%) PMI Certification
9 8 (2.22%) SC Cleared
10 7 (1.94%) Azure Certification
10 7 (1.94%) PMP
11 4 (1.11%) Microsoft Certified Professional
11 4 (1.11%) MOS
12 2 (0.56%) ITIL Foundation Certificate
13 1 (0.28%) BPSS Clearance
13 1 (0.28%) DBS Check
13 1 (0.28%) ISTQB
13 1 (0.28%) Oracle Certification
13 1 (0.28%) Postgraduate
13 1 (0.28%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 79 (21.94%) QA
2 8 (2.22%) Accessibility
2 8 (2.22%) Data Quality
3 6 (1.67%) GDPR
4 4 (1.11%) SLA
5 3 (0.83%) ISO/IEC 27001
5 3 (0.83%) PMO
6 2 (0.56%) Cyber Essentials
6 2 (0.56%) ISO/IEC 19770
6 2 (0.56%) NIST
7 1 (0.28%) Cyber Essentials PLUS
7 1 (0.28%) GRC
7 1 (0.28%) Sarbanes-Oxley
7 1 (0.28%) WCAG
System Software
1 35 (9.72%) Active Directory
2 6 (1.67%) VMware Infrastructure
3 1 (0.28%) Docker
3 1 (0.28%) Oracle RAC
3 1 (0.28%) vSphere
Systems Management
1 20 (5.56%) SCCM
2 10 (2.78%) Ansible
3 8 (2.22%) Microsoft Intune
4 7 (1.94%) Kubernetes
4 7 (1.94%) Terraform
5 6 (1.67%) Single Sign-On
6 5 (1.39%) Packer
7 2 (0.56%) Argo
7 2 (0.56%) Puppet
7 2 (0.56%) Salt
8 1 (0.28%) Active Directory Federation Services
8 1 (0.28%) Data Guard
8 1 (0.28%) Forefront Identity Manager
8 1 (0.28%) Grafana
8 1 (0.28%) Oracle Enterprise Manager
8 1 (0.28%) Oracle Flashback
8 1 (0.28%) Prometheus
8 1 (0.28%) vCenter Server
Vendors
1 136 (37.78%) Microsoft
2 21 (5.83%) SolarWinds
3 18 (5.00%) Apple
4 17 (4.72%) Adobe
5 15 (4.17%) SAP
6 14 (3.89%) Cisco
6 14 (3.89%) Oracle
7 13 (3.61%) Dynatrace
8 11 (3.06%) Workday
9 9 (2.50%) CheckPoint
9 9 (2.50%) ConnectWise
9 9 (2.50%) Fortinet
9 9 (2.50%) Meraki
9 9 (2.50%) WooCommerce
10 8 (2.22%) Citrix
11 7 (1.94%) BMC
12 6 (1.67%) Freshdesk
12 6 (1.67%) Remedy
12 6 (1.67%) Salesforce
12 6 (1.67%) VMware