Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 2 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
2 Jul 2026
Same period 2025 Same period 2024
Rank 129 223 250
Rank change year-on-year +94 +27 -39
Permanent jobs citing ServiceNow 443 230 437
As % of all permanent jobs with remote/hybrid work options 2.13% 1.44% 1.31%
As % of the Vendors category 6.67% 3.02% 3.35%
Number of salaries quoted 249 198 381
10th Percentile £34,000 £35,875 £35,924
25th Percentile £46,250 £51,063 £50,000
Median annual salary (50th Percentile) £60,000 £67,500 £62,783
Median % change year-on-year -11.11% +7.51% +5.47%
75th Percentile £80,000 £86,250 £81,000
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £61,500 £60,000
% change year-on-year +13.82% +2.50% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,643 7,616 13,057
As % of all permanent jobs with a WFH option 31.91% 47.70% 39.02%
Number of salaries quoted 4,635 4,019 9,492
10th Percentile £32,000 £29,500 £31,250
25th Percentile £42,500 £40,542 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.65%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £95,000 £87,500
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 2 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.06%) SharePoint
2 10 (2.26%) Confluence
3 9 (2.03%) Microsoft Exchange
4 6 (1.35%) Anypoint
4 6 (1.35%) Mule
5 2 (0.45%) Apache Airflow
5 2 (0.45%) CMS
Applications
1 84 (18.96%) Microsoft Office
2 23 (5.19%) Microsoft Project
3 9 (2.03%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 1 (0.23%) Acrobat
5 1 (0.23%) EngageOne
Business Applications
1 27 (6.09%) Dynamics CRM
2 24 (5.42%) Cloudability
3 17 (3.84%) Remedy ITSM
4 4 (0.90%) Dynamics NAV
4 4 (0.90%) Magento
4 4 (0.90%) SAP HR
4 4 (0.90%) SAP S/4HANA
4 4 (0.90%) Shopify
5 2 (0.45%) Elite 3E
6 1 (0.23%) Dynamics AX
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP GRC
6 1 (0.23%) TIBCO iProcess
Cloud Services
1 135 (30.47%) Microsoft 365
2 116 (26.19%) AWS
3 85 (19.19%) Azure
4 29 (6.55%) Entra ID
5 24 (5.42%) GCP
6 14 (3.16%) SaaS
7 8 (1.81%) Dynamics 365
8 7 (1.58%) GitHub
8 7 (1.58%) Power Platform
9 6 (1.35%) GitHub Actions
10 5 (1.13%) AWS Direct Connect
10 5 (1.13%) Virtual Private Cloud
11 4 (0.90%) IaaS
11 4 (0.90%) Mimecast
11 4 (0.90%) OpenShift
11 4 (0.90%) PaaS
12 3 (0.68%) Google Workspace
13 2 (0.45%) Azure DevOps
13 2 (0.45%) Datadog
13 2 (0.45%) OneDrive
Communications & Networking
1 23 (5.19%) VPN
2 21 (4.74%) TCP/IP
3 14 (3.16%) DNS
4 12 (2.71%) Broadband
4 12 (2.71%) Wi-Fi
5 11 (2.48%) DHCP
6 9 (2.03%) SSL
7 6 (1.35%) Firewall
7 6 (1.35%) WAN
8 5 (1.13%) BGP
8 5 (1.13%) Cisco ASA
8 5 (1.13%) Cisco Firepower
8 5 (1.13%) Cisco ISE
8 5 (1.13%) IPsec
8 5 (1.13%) MPLS
8 5 (1.13%) NetScaler
8 5 (1.13%) NX-OS
8 5 (1.13%) OSPF
8 5 (1.13%) SD-WAN
8 5 (1.13%) VXLAN
Database & Business Intelligence
1 18 (4.06%) SQL Server
2 5 (1.13%) Power BI
3 4 (0.90%) Db2
3 4 (0.90%) SQL Server Integration Services
3 4 (0.90%) SQL Server Reporting Services
4 2 (0.45%) MySQL
5 1 (0.23%) Oracle Database
5 1 (0.23%) Oracle Exadata
5 1 (0.23%) PostgreSQL
5 1 (0.23%) Relational Database
Development Applications
1 53 (11.96%) JIRA
2 8 (1.81%) Git
3 6 (1.35%) Visual Studio Code
4 4 (0.90%) Atlassian Bamboo
4 4 (0.90%) Bitbucket
4 4 (0.90%) Selenium
5 2 (0.45%) Cypress.io
5 2 (0.45%) Rational Rhapsody
6 1 (0.23%) JMeter
6 1 (0.23%) Postman
General
1 189 (42.66%) Social Skills
2 59 (13.32%) Finance
3 51 (11.51%) Public Sector
4 39 (8.80%) French Language
5 36 (8.13%) Swedish Language
6 34 (7.67%) Law
7 33 (7.45%) Inclusion and Diversity
8 32 (7.22%) Analytical Skills
9 25 (5.64%) Banking
10 15 (3.39%) Legal
11 12 (2.71%) Games
12 11 (2.48%) Organisational Skills
13 6 (1.35%) Manufacturing
14 4 (0.90%) Back Office
14 4 (0.90%) German Language
14 4 (0.90%) Publishing
15 3 (0.68%) Financial Institution
15 3 (0.68%) Korean Language
16 2 (0.45%) International Banking
16 2 (0.45%) Investment Banking
Job Titles
1 144 (32.51%) Analyst
2 88 (19.86%) Service Analyst
3 85 (19.19%) Service Desk Analyst
4 65 (14.67%) Senior
5 42 (9.48%) Developer
6 40 (9.03%) IT Manager
7 34 (7.67%) Consultant
8 33 (7.45%) Project Manager
9 30 (6.77%) ServiceNow Developer
10 29 (6.55%) Senior Analyst
10 29 (6.55%) ServiceNow Consultant
11 25 (5.64%) Lead
11 25 (5.64%) ServiceNow Manager
12 23 (5.19%) Support Analyst
13 22 (4.97%) IT Project Manager
14 21 (4.74%) Architect
15 20 (4.51%) ServiceNow Architect
16 18 (4.06%) IT Analyst
17 16 (3.61%) Technical Consultant
18 15 (3.39%) Support Engineer
Libraries, Frameworks & Software Standards
1 27 (6.09%) REST
2 24 (5.42%) SOAP
3 12 (2.71%) .NET
3 12 (2.71%) Web Services
4 8 (1.81%) Middleware
5 7 (1.58%) JWT
6 6 (1.35%) MUnit
6 6 (1.35%) OAuth
6 6 (1.35%) OAuth2
6 6 (1.35%) RAML
7 3 (0.68%) JDBC
7 3 (0.68%) LDAP
7 3 (0.68%) SAML
8 2 (0.45%) CSS
8 2 (0.45%) HTML
8 2 (0.45%) Kafka
8 2 (0.45%) OpenTelemetry
8 2 (0.45%) Playwright
8 2 (0.45%) RabbitMQ
9 1 (0.23%) SailPoint
Miscellaneous
1 31 (7.00%) CMDB
1 31 (7.00%) Enterprise Software
2 27 (6.09%) Driving Licence
3 26 (5.87%) Onboarding
4 18 (4.06%) Product Ownership
5 15 (3.39%) Management Information System
6 11 (2.48%) Cyber Threat
6 11 (2.48%) Cyberattack
7 10 (2.26%) Data Centre
8 8 (1.81%) Legacy Systems
9 7 (1.58%) Private Cloud
9 7 (1.58%) Public Cloud
10 4 (0.90%) Analytical Mindset
10 4 (0.90%) Legacy Applications
11 3 (0.68%) AI Agents
11 3 (0.68%) Self-Motivation
12 2 (0.45%) Data Structures
12 2 (0.45%) NHS
12 2 (0.45%) PMI
13 1 (0.23%) Blackberry
Operating Systems
1 64 (14.45%) Windows
2 20 (4.51%) Linux
3 19 (4.29%) Windows Server
4 17 (3.84%) Windows 10
5 4 (0.90%) Mac OS
6 3 (0.68%) Unix
7 2 (0.45%) Android
7 2 (0.45%) Apple iOS
8 1 (0.23%) AIX
8 1 (0.23%) CentOS
8 1 (0.23%) Red Hat Enterprise Linux
8 1 (0.23%) Solaris
8 1 (0.23%) Ubuntu
Processes & Methodologies
1 245 (55.30%) ITSM
2 220 (49.66%) ITIL
3 102 (23.02%) Customer Service
4 90 (20.32%) Continuous Improvement
5 83 (18.74%) Mentoring
6 81 (18.28%) Performance Metrics
7 80 (18.06%) Agile
8 75 (16.93%) Service Management
9 74 (16.70%) Problem-Solving
10 65 (14.67%) Stakeholder Management
11 60 (13.54%) AI
12 54 (12.19%) Stakeholder Engagement
13 52 (11.74%) Service Delivery
14 47 (10.61%) DevOps
15 40 (9.03%) Cybersecurity
16 36 (8.13%) ERP
17 32 (7.22%) CRM
18 30 (6.77%) Change Management
18 30 (6.77%) Project Management
19 29 (6.55%) Waterfall
Programming Languages
1 32 (7.22%) SQL
2 25 (5.64%) PowerShell
3 19 (4.29%) Python
4 18 (4.06%) JavaScript
5 14 (3.16%) Java
6 8 (1.81%) C#
7 6 (1.35%) Bash
7 6 (1.35%) DataWeave
7 6 (1.35%) T-SQL
8 4 (0.90%) PL/SQL
8 4 (0.90%) VB.NET
9 2 (0.45%) TypeScript
Qualifications
1 112 (25.28%) Degree
2 100 (22.57%) AWS Certification
3 85 (19.19%) Microsoft Certification
4 79 (17.83%) MCSE
5 48 (10.84%) Security Cleared
6 25 (5.64%) SC Cleared
7 24 (5.42%) AWS Certified Solutions Architect
8 16 (3.61%) ITIL Certification
9 15 (3.39%) DV Cleared
10 10 (2.26%) BPSS Clearance
11 8 (1.81%) Azure Certification
12 7 (1.58%) PMI Certification
13 5 (1.13%) PMP
14 4 (0.90%) DBS Check
14 4 (0.90%) ITIL Foundation Certificate
14 4 (0.90%) Microsoft Certified Professional
14 4 (0.90%) MOS
15 2 (0.45%) A+ Certification
15 2 (0.45%) MCSA
16 1 (0.23%) Oracle Certification
Quality Assurance & Compliance
1 95 (21.44%) QA
2 19 (4.29%) SLA
3 10 (2.26%) Accessibility
4 4 (0.90%) PMO
5 3 (0.68%) ISO/IEC 27001
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) Data Quality
6 2 (0.45%) GRC
6 2 (0.45%) NIST
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) COBIT
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
7 1 (0.23%) Sarbanes-Oxley
7 1 (0.23%) WCAG
System Software
1 37 (8.35%) Active Directory
2 11 (2.48%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Docker
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 23 (5.19%) Microsoft Intune
2 14 (3.16%) Ansible
3 12 (2.71%) SCCM
4 11 (2.48%) Kubernetes
5 8 (1.81%) Terraform
6 7 (1.58%) Single Sign-On
7 6 (1.35%) CloudHub
7 6 (1.35%) Packer
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.68%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
10 2 (0.45%) ZABBIX
11 1 (0.23%) Data Guard
11 1 (0.23%) Jamf Pro
11 1 (0.23%) Oracle Enterprise Manager
11 1 (0.23%) Oracle Flashback
Vendors
1 177 (39.95%) Microsoft
2 39 (8.80%) SAP
3 33 (7.45%) Oracle
4 28 (6.32%) Apple
5 25 (5.64%) Adobe
6 17 (3.84%) Remedy
7 15 (3.39%) BMC
8 13 (2.93%) VMware
9 12 (2.71%) Cisco
9 12 (2.71%) Salesforce
10 9 (2.03%) SolarWinds
11 8 (1.81%) Citrix
11 8 (1.81%) Dynatrace
11 8 (1.81%) Freshdesk
12 7 (1.58%) ConnectWise
12 7 (1.58%) MuleSoft
12 7 (1.58%) Splunk
13 6 (1.35%) F5
13 6 (1.35%) Palo Alto
13 6 (1.35%) Workday