Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 20 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
20 May 2026
Same period 2025 Same period 2024
Rank 131 217 250
Rank change year-on-year +86 +33 -40
Permanent jobs citing ServiceNow 376 245 415
As % of all permanent jobs with remote/hybrid work options 2.00% 1.62% 1.27%
As % of the Vendors category 6.58% 3.49% 3.13%
Number of salaries quoted 208 215 373
10th Percentile £40,255 £32,900 £40,000
25th Percentile £46,696 £47,500 £51,250
Median annual salary (50th Percentile) £55,000 £67,500 £62,783
Median % change year-on-year -18.52% +7.51% +8.60%
75th Percentile £77,500 £86,250 £84,964
90th Percentile £97,500 £99,000 £91,250
UK median annual salary £70,000 £60,000 £61,709
% change year-on-year +16.67% -2.77% +6.74%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,718 7,027 13,256
As % of all permanent jobs with a WFH option 30.42% 46.55% 40.70%
Number of salaries quoted 3,746 3,874 9,832
10th Percentile £32,000 £31,000 £31,549
25th Percentile £42,500 £41,250 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £95,000 £87,500
UK median annual salary £56,000 £55,000 £50,000
% change year-on-year +1.82% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 20 May 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.46%) SharePoint
2 7 (1.86%) Confluence
3 2 (0.53%) Apache Airflow
3 2 (0.53%) CMS
3 2 (0.53%) Microsoft Exchange
Applications
1 66 (17.55%) Microsoft Office
2 12 (3.19%) Microsoft Project
3 5 (1.33%) Microsoft Excel
4 1 (0.27%) Acrobat
4 1 (0.27%) EngageOne
4 1 (0.27%) Microsoft PowerPoint
Business Applications
1 24 (6.38%) Cloudability
2 21 (5.59%) Dynamics CRM
3 9 (2.39%) Dynamics NAV
3 9 (2.39%) Magento
3 9 (2.39%) Shopify
4 4 (1.06%) Remedy ITSM
4 4 (1.06%) SAP HR
4 4 (1.06%) SAP S/4HANA
5 2 (0.53%) Elite 3E
6 1 (0.27%) Dynamics AX
6 1 (0.27%) NetSuite
6 1 (0.27%) SAP GRC
6 1 (0.27%) TIBCO iProcess
Cloud Services
1 99 (26.33%) AWS
2 95 (25.27%) Microsoft 365
3 78 (20.74%) Azure
4 24 (6.38%) GCP
5 18 (4.79%) SaaS
6 17 (4.52%) Entra ID
7 13 (3.46%) Dynamics 365
8 9 (2.39%) AWS Direct Connect
8 9 (2.39%) Virtual Private Cloud
9 7 (1.86%) GitHub
10 6 (1.60%) GitHub Actions
10 6 (1.60%) Power Platform
11 4 (1.06%) IaaS
11 4 (1.06%) Mimecast
11 4 (1.06%) PaaS
12 3 (0.80%) Datadog
12 3 (0.80%) Oracle Service Cloud
13 2 (0.53%) Azure DevOps
13 2 (0.53%) Prefect
14 1 (0.27%) Miro
Communications & Networking
1 17 (4.52%) VPN
2 12 (3.19%) Wi-Fi
3 10 (2.66%) WAN
4 9 (2.39%) BGP
4 9 (2.39%) Broadband
4 9 (2.39%) Cisco ASA
4 9 (2.39%) Cisco Firepower
4 9 (2.39%) Cisco ISE
4 9 (2.39%) Firewall
4 9 (2.39%) IPsec
4 9 (2.39%) LAN
4 9 (2.39%) MPLS
4 9 (2.39%) NetScaler
4 9 (2.39%) NX-OS
4 9 (2.39%) OSPF
4 9 (2.39%) SD-WAN
4 9 (2.39%) VXLAN
4 9 (2.39%) WLAN
5 8 (2.13%) DNS
6 7 (1.86%) TCP/IP
Database & Business Intelligence
1 21 (5.59%) SQL Server
2 5 (1.33%) Power BI
3 4 (1.06%) DB2
3 4 (1.06%) SQL Server Integration Services
3 4 (1.06%) SQL Server Reporting Services
4 2 (0.53%) Tableau
5 1 (0.27%) Oracle Database
5 1 (0.27%) Oracle Exadata
5 1 (0.27%) PostgreSQL
5 1 (0.27%) Relational Database
Development Applications
1 44 (11.70%) JIRA
2 8 (2.13%) Git
3 6 (1.60%) Visual Studio Code
4 4 (1.06%) Selenium
5 2 (0.53%) Cypress.io
5 2 (0.53%) Rational Rhapsody
6 1 (0.27%) Atlassian Bamboo
6 1 (0.27%) Bitbucket
6 1 (0.27%) JMeter
6 1 (0.27%) Postman
General
1 165 (43.88%) Social Skills
2 53 (14.10%) French Language
3 40 (10.64%) Finance
4 35 (9.31%) Law
5 34 (9.04%) Inclusion and Diversity
6 30 (7.98%) Analytical Skills
7 29 (7.71%) Public Sector
8 12 (3.19%) Banking
8 12 (3.19%) Swedish Language
9 10 (2.66%) Games
10 9 (2.39%) Back Office
11 8 (2.13%) Legal
12 7 (1.86%) Manufacturing
12 7 (1.86%) Organisational Skills
13 4 (1.06%) German Language
13 4 (1.06%) Publishing
14 3 (0.80%) Financial Institution
14 3 (0.80%) Presentation Skills
15 2 (0.53%) International Banking
15 2 (0.53%) Marketing
Job Titles
1 134 (35.64%) Analyst
2 73 (19.41%) Service Analyst
3 71 (18.88%) Service Desk Analyst
4 57 (15.16%) Senior
5 33 (8.78%) Senior Analyst
6 31 (8.24%) Consultant
7 29 (7.71%) Developer
7 29 (7.71%) Support Analyst
8 25 (6.65%) ServiceNow Consultant
8 25 (6.65%) ServiceNow Developer
9 23 (6.12%) IT Manager
10 21 (5.59%) Architect
10 21 (5.59%) Project Manager
11 18 (4.79%) ServiceNow Architect
12 16 (4.26%) Lead
13 15 (3.99%) Applications Support
13 15 (3.99%) Applications Support Analyst
13 15 (3.99%) Service Manager
13 15 (3.99%) ServiceNow Manager
14 13 (3.46%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 28 (7.45%) REST
2 25 (6.65%) SOAP
3 14 (3.72%) Middleware
4 9 (2.39%) .NET
4 9 (2.39%) Web Services
5 7 (1.86%) CSS
5 7 (1.86%) HTML
6 4 (1.06%) JSON
7 3 (0.80%) JDBC
7 3 (0.80%) LDAP
7 3 (0.80%) OpenTelemetry
7 3 (0.80%) SAML
7 3 (0.80%) XML
8 2 (0.53%) AngularJS
8 2 (0.53%) Kafka
8 2 (0.53%) Playwright
8 2 (0.53%) RabbitMQ
9 1 (0.27%) JSP
9 1 (0.27%) Oracle Fusion
9 1 (0.27%) SailPoint
Miscellaneous
1 27 (7.18%) Onboarding
2 21 (5.59%) CMDB
3 19 (5.05%) Management Information System
4 18 (4.79%) Enterprise Software
4 18 (4.79%) Product Ownership
5 15 (3.99%) Data Centre
6 13 (3.46%) Driving Licence
7 7 (1.86%) Cyber Threat
7 7 (1.86%) Cyberattack
7 7 (1.86%) Private Cloud
7 7 (1.86%) Public Cloud
8 4 (1.06%) Analytical Mindset
8 4 (1.06%) Legacy Applications
9 3 (0.80%) AI Agents
9 3 (0.80%) Virtual Team
10 2 (0.53%) Data Structures
10 2 (0.53%) NHS
10 2 (0.53%) PMI
10 2 (0.53%) Self-Motivation
10 2 (0.53%) Social Media
Operating Systems
1 51 (13.56%) Windows
2 23 (6.12%) Windows 10
3 18 (4.79%) Linux
4 11 (2.93%) Windows Server
5 2 (0.53%) Android
5 2 (0.53%) Apple iOS
6 1 (0.27%) AIX
6 1 (0.27%) CentOS
6 1 (0.27%) Red Hat Enterprise Linux
6 1 (0.27%) Solaris
6 1 (0.27%) Ubuntu
6 1 (0.27%) Unix
Processes & Methodologies
1 206 (54.79%) ITSM
2 172 (45.74%) ITIL
3 86 (22.87%) Continuous Improvement
4 84 (22.34%) Customer Service
5 74 (19.68%) Service Management
6 69 (18.35%) Mentoring
7 68 (18.09%) Problem-Solving
8 66 (17.55%) Agile
9 65 (17.29%) Performance Metrics
10 56 (14.89%) Stakeholder Management
11 52 (13.83%) Service Delivery
12 49 (13.03%) AI
13 40 (10.64%) Stakeholder Engagement
14 36 (9.57%) Cybersecurity
15 33 (8.78%) Change Management
15 33 (8.78%) DevOps
16 31 (8.24%) ERP
17 29 (7.71%) CRM
18 25 (6.65%) Software Licensing
19 24 (6.38%) User Experience
Programming Languages
1 30 (7.98%) SQL
2 18 (4.79%) JavaScript
3 13 (3.46%) PowerShell
4 12 (3.19%) Python
5 9 (2.39%) Java
5 9 (2.39%) T-SQL
6 8 (2.13%) C#
7 4 (1.06%) PL/SQL
7 4 (1.06%) VB.NET
8 2 (0.53%) Bash
8 2 (0.53%) TypeScript
Qualifications
1 90 (23.94%) Degree
2 85 (22.61%) AWS Certification
3 69 (18.35%) Microsoft Certification
4 65 (17.29%) MCSE
5 26 (6.91%) Security Cleared
6 24 (6.38%) AWS Certified Solutions Architect
7 14 (3.72%) ITIL Certification
8 9 (2.39%) DV Cleared
8 9 (2.39%) PMI Certification
9 8 (2.13%) Azure Certification
9 8 (2.13%) SC Cleared
10 7 (1.86%) PMP
11 4 (1.06%) Microsoft Certified Professional
11 4 (1.06%) MOS
12 2 (0.53%) DBS Check
12 2 (0.53%) ITIL Foundation Certificate
13 1 (0.27%) BPSS Clearance
13 1 (0.27%) ISTQB
13 1 (0.27%) Oracle Certification
13 1 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 78 (20.74%) QA
2 8 (2.13%) Accessibility
3 5 (1.33%) GDPR
4 4 (1.06%) PMO
4 4 (1.06%) SLA
5 3 (0.80%) Data Quality
5 3 (0.80%) ISO/IEC 27001
6 2 (0.53%) Cyber Essentials
6 2 (0.53%) NIST
7 1 (0.27%) Cyber Essentials PLUS
7 1 (0.27%) GRC
7 1 (0.27%) ISO/IEC 19770
7 1 (0.27%) Sarbanes-Oxley
7 1 (0.27%) WCAG
System Software
1 35 (9.31%) Active Directory
2 7 (1.86%) VMware Infrastructure
3 1 (0.27%) Docker
3 1 (0.27%) Oracle RAC
3 1 (0.27%) vSphere
Systems Management
1 19 (5.05%) SCCM
2 11 (2.93%) Ansible
3 8 (2.13%) Kubernetes
3 8 (2.13%) Terraform
4 7 (1.86%) Microsoft Intune
5 6 (1.60%) Packer
5 6 (1.60%) Single Sign-On
6 2 (0.53%) Argo
6 2 (0.53%) Puppet
6 2 (0.53%) Salt
7 1 (0.27%) Active Directory Federation Services
7 1 (0.27%) Data Guard
7 1 (0.27%) Forefront Identity Manager
7 1 (0.27%) Grafana
7 1 (0.27%) Oracle Enterprise Manager
7 1 (0.27%) Oracle Flashback
7 1 (0.27%) Prometheus
7 1 (0.27%) vCenter Server
Vendors
1 139 (36.97%) Microsoft
2 25 (6.65%) Adobe
2 25 (6.65%) Apple
3 22 (5.85%) SAP
4 20 (5.32%) Oracle
4 20 (5.32%) SolarWinds
5 16 (4.26%) Cisco
6 13 (3.46%) Dynatrace
7 10 (2.66%) Workday
8 9 (2.39%) CheckPoint
8 9 (2.39%) ConnectWise
8 9 (2.39%) Fortinet
8 9 (2.39%) Meraki
8 9 (2.39%) WooCommerce
9 8 (2.13%) Citrix
10 7 (1.86%) VMware
11 6 (1.60%) BMC
11 6 (1.60%) EMC
11 6 (1.60%) F5
11 6 (1.60%) Freshdesk