Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 2 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
2 Jun 2026
Same period 2025 Same period 2024
Rank 128 223 239
Rank change year-on-year +95 +16 -30
Permanent jobs citing ServiceNow 398 230 438
As % of all permanent jobs with remote/hybrid work options 2.08% 1.54% 1.31%
As % of the Vendors category 6.74% 3.23% 3.28%
Number of salaries quoted 224 199 392
10th Percentile £38,500 £36,000 £40,000
25th Percentile £46,696 £51,250 £51,250
Median annual salary (50th Percentile) £60,000 £70,000 £62,783
Median % change year-on-year -14.29% +11.50% +5.47%
75th Percentile £77,500 £86,250 £81,563
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,000 £60,000
% change year-on-year +12.90% +3.33% +3.79%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,904 7,114 13,351
As % of all permanent jobs with a WFH option 30.87% 47.77% 39.84%
Number of salaries quoted 3,942 3,810 9,838
10th Percentile £31,250 £30,000 £31,579
25th Percentile £42,500 £41,250 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £74,815 £71,250
90th Percentile £95,000 £95,000 £87,500
UK median annual salary £55,225 £55,000 £50,000
% change year-on-year +0.41% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 2 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (3.77%) SharePoint
2 7 (1.76%) Confluence
3 5 (1.26%) Microsoft Exchange
4 3 (0.75%) Anypoint
4 3 (0.75%) Mule
5 2 (0.50%) Apache Airflow
5 2 (0.50%) CMS
Applications
1 72 (18.09%) Microsoft Office
2 16 (4.02%) Microsoft Project
3 7 (1.76%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 24 (6.03%) Cloudability
2 23 (5.78%) Dynamics CRM
3 7 (1.76%) Dynamics NAV
3 7 (1.76%) Magento
3 7 (1.76%) Shopify
4 4 (1.01%) Remedy ITSM
4 4 (1.01%) SAP HR
4 4 (1.01%) SAP S/4HANA
5 2 (0.50%) Elite 3E
6 1 (0.25%) Dynamics AX
6 1 (0.25%) NetSuite
6 1 (0.25%) SAP GRC
6 1 (0.25%) TIBCO iProcess
Cloud Services
1 107 (26.88%) Microsoft 365
2 105 (26.38%) AWS
3 81 (20.35%) Azure
4 24 (6.03%) GCP
5 20 (5.03%) Entra ID
6 18 (4.52%) SaaS
7 11 (2.76%) Dynamics 365
8 9 (2.26%) AWS Direct Connect
8 9 (2.26%) Virtual Private Cloud
9 8 (2.01%) Power Platform
10 7 (1.76%) GitHub
11 6 (1.51%) GitHub Actions
12 4 (1.01%) IaaS
12 4 (1.01%) Mimecast
12 4 (1.01%) PaaS
13 3 (0.75%) Datadog
13 3 (0.75%) OpenShift
13 3 (0.75%) Oracle Service Cloud
14 2 (0.50%) Miro
14 2 (0.50%) Prefect
Communications & Networking
1 18 (4.52%) VPN
2 12 (3.02%) TCP/IP
2 12 (3.02%) Wi-Fi
3 10 (2.51%) DNS
3 10 (2.51%) Firewall
3 10 (2.51%) WAN
4 9 (2.26%) BGP
4 9 (2.26%) Broadband
4 9 (2.26%) Cisco ASA
4 9 (2.26%) Cisco Firepower
4 9 (2.26%) Cisco ISE
4 9 (2.26%) IPsec
4 9 (2.26%) LAN
4 9 (2.26%) MPLS
4 9 (2.26%) NetScaler
4 9 (2.26%) NX-OS
4 9 (2.26%) OSPF
4 9 (2.26%) SD-WAN
4 9 (2.26%) VXLAN
4 9 (2.26%) WLAN
Database & Business Intelligence
1 19 (4.77%) SQL Server
2 7 (1.76%) Power BI
3 4 (1.01%) DB2
3 4 (1.01%) SQL Server Integration Services
3 4 (1.01%) SQL Server Reporting Services
4 2 (0.50%) Tableau
5 1 (0.25%) MySQL
5 1 (0.25%) Oracle Database
5 1 (0.25%) Oracle Exadata
5 1 (0.25%) PostgreSQL
5 1 (0.25%) Relational Database
Development Applications
1 48 (12.06%) JIRA
2 8 (2.01%) Git
3 6 (1.51%) Visual Studio Code
4 4 (1.01%) Selenium
5 3 (0.75%) Atlassian Bamboo
5 3 (0.75%) Bitbucket
6 2 (0.50%) Cypress.io
6 2 (0.50%) Rational Rhapsody
7 1 (0.25%) JMeter
7 1 (0.25%) Postman
General
1 170 (42.71%) Social Skills
2 53 (13.32%) French Language
3 44 (11.06%) Finance
4 37 (9.30%) Public Sector
5 34 (8.54%) Inclusion and Diversity
6 33 (8.29%) Law
7 32 (8.04%) Analytical Skills
8 16 (4.02%) Swedish Language
9 13 (3.27%) Banking
10 10 (2.51%) Games
11 9 (2.26%) Legal
12 8 (2.01%) Organisational Skills
13 7 (1.76%) Back Office
13 7 (1.76%) Manufacturing
14 4 (1.01%) German Language
14 4 (1.01%) Publishing
15 3 (0.75%) Financial Institution
15 3 (0.75%) Presentation Skills
16 2 (0.50%) International Banking
17 1 (0.25%) Marketing
Job Titles
1 135 (33.92%) Analyst
2 78 (19.60%) Service Analyst
3 75 (18.84%) Service Desk Analyst
4 64 (16.08%) Senior
5 35 (8.79%) Developer
6 33 (8.29%) Consultant
7 32 (8.04%) Senior Analyst
8 28 (7.04%) ServiceNow Developer
8 28 (7.04%) Support Analyst
9 27 (6.78%) ServiceNow Consultant
10 26 (6.53%) IT Manager
10 26 (6.53%) Project Manager
11 22 (5.53%) Architect
11 22 (5.53%) Lead
12 19 (4.77%) ServiceNow Architect
13 16 (4.02%) ServiceNow Manager
14 15 (3.77%) Applications Support
14 15 (3.77%) Applications Support Analyst
14 15 (3.77%) IT Project Manager
15 14 (3.52%) Technical Consultant
Libraries, Frameworks & Software Standards
1 27 (6.78%) REST
2 24 (6.03%) SOAP
3 11 (2.76%) .NET
3 11 (2.76%) Middleware
4 9 (2.26%) Web Services
5 4 (1.01%) CSS
5 4 (1.01%) HTML
5 4 (1.01%) JWT
6 3 (0.75%) JDBC
6 3 (0.75%) LDAP
6 3 (0.75%) MUnit
6 3 (0.75%) OAuth
6 3 (0.75%) OAuth2
6 3 (0.75%) OpenTelemetry
6 3 (0.75%) RAML
6 3 (0.75%) SAML
7 2 (0.50%) JSON
7 2 (0.50%) Kafka
7 2 (0.50%) Playwright
7 2 (0.50%) RabbitMQ
Miscellaneous
1 28 (7.04%) CMDB
1 28 (7.04%) Onboarding
2 23 (5.78%) Enterprise Software
3 18 (4.52%) Management Information System
3 18 (4.52%) Product Ownership
4 17 (4.27%) Driving Licence
5 15 (3.77%) Data Centre
6 7 (1.76%) Cyber Threat
6 7 (1.76%) Cyberattack
6 7 (1.76%) Private Cloud
6 7 (1.76%) Public Cloud
7 5 (1.26%) Analytical Mindset
8 4 (1.01%) Legacy Applications
9 3 (0.75%) AI Agents
9 3 (0.75%) Legacy Systems
10 2 (0.50%) Data Structures
10 2 (0.50%) NHS
10 2 (0.50%) PMI
10 2 (0.50%) Self-Motivation
10 2 (0.50%) Social Media
Operating Systems
1 55 (13.82%) Windows
2 22 (5.53%) Windows 10
3 19 (4.77%) Linux
4 13 (3.27%) Windows Server
5 2 (0.50%) Android
5 2 (0.50%) Apple iOS
6 1 (0.25%) AIX
6 1 (0.25%) CentOS
6 1 (0.25%) Red Hat Enterprise Linux
6 1 (0.25%) Solaris
6 1 (0.25%) Ubuntu
6 1 (0.25%) Unix
Processes & Methodologies
1 215 (54.02%) ITSM
2 181 (45.48%) ITIL
3 90 (22.61%) Continuous Improvement
4 88 (22.11%) Customer Service
5 76 (19.10%) Service Management
6 74 (18.59%) Mentoring
7 73 (18.34%) Agile
8 70 (17.59%) Performance Metrics
8 70 (17.59%) Problem-Solving
9 62 (15.58%) Stakeholder Management
10 54 (13.57%) AI
11 53 (13.32%) Service Delivery
12 46 (11.56%) Stakeholder Engagement
13 37 (9.30%) DevOps
14 36 (9.05%) Cybersecurity
15 33 (8.29%) ERP
16 31 (7.79%) CRM
17 30 (7.54%) Change Management
18 26 (6.53%) Project Management
19 25 (6.28%) Software Licensing
Programming Languages
1 30 (7.54%) SQL
2 16 (4.02%) JavaScript
2 16 (4.02%) PowerShell
3 14 (3.52%) Python
4 11 (2.76%) Java
5 8 (2.01%) C#
6 7 (1.76%) T-SQL
7 4 (1.01%) Bash
7 4 (1.01%) PL/SQL
7 4 (1.01%) VB.NET
8 3 (0.75%) DataWeave
9 2 (0.50%) TypeScript
Qualifications
1 96 (24.12%) Degree
2 89 (22.36%) AWS Certification
3 74 (18.59%) Microsoft Certification
4 69 (17.34%) MCSE
5 34 (8.54%) Security Cleared
6 24 (6.03%) AWS Certified Solutions Architect
7 14 (3.52%) ITIL Certification
7 14 (3.52%) SC Cleared
8 12 (3.02%) DV Cleared
9 9 (2.26%) PMI Certification
10 8 (2.01%) Azure Certification
11 7 (1.76%) PMP
12 4 (1.01%) Microsoft Certified Professional
12 4 (1.01%) MOS
13 3 (0.75%) BPSS Clearance
13 3 (0.75%) ITIL Foundation Certificate
14 2 (0.50%) DBS Check
15 1 (0.25%) ISTQB
15 1 (0.25%) MCSA
15 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 82 (20.60%) QA
2 10 (2.51%) Accessibility
3 7 (1.76%) SLA
4 5 (1.26%) GDPR
5 4 (1.01%) PMO
6 3 (0.75%) ISO/IEC 27001
7 2 (0.50%) Cyber Essentials
7 2 (0.50%) Data Quality
7 2 (0.50%) NIST
8 1 (0.25%) Actionable Recommendations
8 1 (0.25%) Cyber Essentials PLUS
8 1 (0.25%) GRC
8 1 (0.25%) ISO/IEC 19770
8 1 (0.25%) Sarbanes-Oxley
8 1 (0.25%) WCAG
System Software
1 38 (9.55%) Active Directory
2 8 (2.01%) VMware Infrastructure
3 1 (0.25%) Docker
3 1 (0.25%) Oracle RAC
3 1 (0.25%) vSphere
Systems Management
1 17 (4.27%) SCCM
2 13 (3.27%) Ansible
3 11 (2.76%) Microsoft Intune
4 10 (2.51%) Kubernetes
5 8 (2.01%) Terraform
6 6 (1.51%) Packer
6 6 (1.51%) Single Sign-On
7 3 (0.75%) CloudHub
7 3 (0.75%) Grafana
7 3 (0.75%) Prometheus
8 2 (0.50%) Argo
8 2 (0.50%) Norton AntiVirus
8 2 (0.50%) Puppet
8 2 (0.50%) Salt
9 1 (0.25%) Active Directory Federation Services
9 1 (0.25%) Autotask
9 1 (0.25%) Data Guard
9 1 (0.25%) Forefront Identity Manager
9 1 (0.25%) Oracle Enterprise Manager
9 1 (0.25%) vCenter Server
Vendors
1 150 (37.69%) Microsoft
2 29 (7.29%) SAP
3 27 (6.78%) Apple
4 25 (6.28%) Adobe
4 25 (6.28%) Oracle
5 18 (4.52%) SolarWinds
6 16 (4.02%) Cisco
7 13 (3.27%) Dynatrace
8 10 (2.51%) Workday
9 9 (2.26%) CheckPoint
9 9 (2.26%) Fortinet
9 9 (2.26%) Meraki
9 9 (2.26%) VMware
10 8 (2.01%) Citrix
10 8 (2.01%) Freshdesk
10 8 (2.01%) Salesforce
11 7 (1.76%) BMC
11 7 (1.76%) ConnectWise
11 7 (1.76%) Splunk
11 7 (1.76%) WooCommerce