Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 7 March 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
7 Mar 2026
Same period 2025 Same period 2024
Rank 119 171 218
Rank change year-on-year +52 +47 +1
Permanent jobs citing ServiceNow 373 303 422
As % of all permanent jobs with remote/hybrid work options 2.23% 2.05% 1.44%
As % of the Vendors category 6.10% 5.15% 3.54%
Number of salaries quoted 183 262 364
10th Percentile £33,200 £31,250 £35,924
25th Percentile £43,852 £41,250 £49,970
Median annual salary (50th Percentile) £55,000 £62,500 £65,000
Median % change year-on-year -12.00% -3.85% +12.80%
75th Percentile £79,375 £76,250 £85,000
90th Percentile £95,000 £96,250 £90,875
UK median annual salary £65,000 £57,500 £60,000
% change year-on-year +13.04% -4.17% +4.35%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,112 5,881 11,936
As % of all permanent jobs with a WFH option 36.47% 39.86% 40.82%
Number of salaries quoted 3,344 3,722 9,810
10th Percentile £31,000 £32,500 £31,250
25th Percentile £40,750 £45,000 £41,250
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -8.33%
75th Percentile £75,000 £76,188 £72,433
90th Percentile £90,000 £93,778 £87,625
UK median annual salary £52,500 £57,500 £50,000
% change year-on-year -8.70% +15.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 7 March 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.68%) SharePoint
2 6 (1.61%) Confluence
2 6 (1.61%) Tomcat
2 6 (1.61%) WebSphere
2 6 (1.61%) WebSphere Application Server
3 2 (0.54%) Microsoft Exchange
Applications
1 125 (33.51%) Microsoft Office
2 6 (1.61%) Microsoft Excel
3 3 (0.80%) Microsoft Project
4 2 (0.54%) MS Visio
5 1 (0.27%) EngageOne
5 1 (0.27%) Microsoft PowerPoint
Business Applications
1 13 (3.49%) Remedy ITSM
2 10 (2.68%) Dynamics CRM
3 9 (2.41%) Dynamics NAV
3 9 (2.41%) Magento
3 9 (2.41%) Shopify
4 4 (1.07%) Workday HCM
5 2 (0.54%) Dynamics AX
5 2 (0.54%) NetSuite
6 1 (0.27%) Elite 3E
6 1 (0.27%) Integrated Workplace Management System
6 1 (0.27%) Salesforce CRM
6 1 (0.27%) SAP GRC
6 1 (0.27%) SAP S/4HANA
6 1 (0.27%) TIBCO iProcess
Cloud Services
1 149 (39.95%) Microsoft 365
2 140 (37.53%) AWS
3 47 (12.60%) Azure
4 24 (6.43%) SaaS
5 14 (3.75%) Dynamics 365
6 11 (2.95%) Entra ID
7 9 (2.41%) AWS Direct Connect
7 9 (2.41%) Power Platform
7 9 (2.41%) Virtual Private Cloud
8 6 (1.61%) Azure DevOps
9 5 (1.34%) Azure Logic Apps
10 4 (1.07%) Boomi
10 4 (1.07%) Datadog
10 4 (1.07%) Mimecast
11 3 (0.80%) Oracle Service Cloud
12 2 (0.54%) IaaS
12 2 (0.54%) PaaS
13 1 (0.27%) Azure Stack
13 1 (0.27%) GitHub
13 1 (0.27%) SuccessFactors
Communications & Networking
1 15 (4.02%) VPN
2 12 (3.22%) Wi-Fi
3 9 (2.41%) BGP
3 9 (2.41%) Cisco ASA
3 9 (2.41%) Cisco Firepower
3 9 (2.41%) Cisco ISE
3 9 (2.41%) Firewall
3 9 (2.41%) IPsec
3 9 (2.41%) LAN
3 9 (2.41%) MPLS
3 9 (2.41%) NetScaler
3 9 (2.41%) NX-OS
3 9 (2.41%) OSPF
3 9 (2.41%) SD-WAN
3 9 (2.41%) SSL
3 9 (2.41%) VXLAN
3 9 (2.41%) WAN
3 9 (2.41%) WLAN
4 7 (1.88%) DNS
4 7 (1.88%) TCP/IP
Database & Business Intelligence
1 15 (4.02%) SQL Server
2 9 (2.41%) DB2
3 6 (1.61%) PostgreSQL
3 6 (1.61%) Power BI
4 3 (0.80%) SQL Server Integration Services
4 3 (0.80%) SQL Server Reporting Services
5 2 (0.54%) Tableau
6 1 (0.27%) Oracle Database
6 1 (0.27%) Relational Database
Development Applications
1 38 (10.19%) JIRA
2 3 (0.80%) Selenium
3 2 (0.54%) Cypress.io
3 2 (0.54%) Git
3 2 (0.54%) Rational Rhapsody
4 1 (0.27%) JMeter
4 1 (0.27%) Postman
General
1 236 (63.27%) Social Skills
2 126 (33.78%) French Language
3 91 (24.40%) Swedish Language
4 49 (13.14%) Finance
5 29 (7.77%) Law
6 27 (7.24%) Public Sector
7 26 (6.97%) Banking
8 21 (5.63%) Analytical Skills
9 12 (3.22%) Back Office
10 10 (2.68%) Inclusion and Diversity
10 10 (2.68%) Legal
11 6 (1.61%) Games
11 6 (1.61%) Investment Banking
12 5 (1.34%) Marketing
13 4 (1.07%) Presentation Skills
14 3 (0.80%) Financial Institution
14 3 (0.80%) Manufacturing
15 2 (0.54%) Billing
15 2 (0.54%) International Banking
15 2 (0.54%) Retail
Job Titles
1 160 (42.90%) Analyst
2 130 (34.85%) Service Analyst
3 129 (34.58%) Service Desk Analyst
4 29 (7.77%) Developer
4 29 (7.77%) ServiceNow Developer
5 26 (6.97%) Senior
6 21 (5.63%) Support Analyst
7 20 (5.36%) Applications Support
8 18 (4.83%) Consultant
8 18 (4.83%) Infrastructure Support
9 17 (4.56%) IT Manager
9 17 (4.56%) Lead
10 14 (3.75%) Architect
10 14 (3.75%) Infrastructure Manager
11 13 (3.49%) Applications Support Analyst
11 13 (3.49%) Support Manager
12 12 (3.22%) Infrastructure Support Manager
13 11 (2.95%) IT Analyst
13 11 (2.95%) ServiceNow Consultant
14 10 (2.68%) Senior Analyst
Libraries, Frameworks & Software Standards
1 27 (7.24%) REST
2 24 (6.43%) SOAP
3 12 (3.22%) Middleware
4 10 (2.68%) CSS
4 10 (2.68%) HTML
4 10 (2.68%) LDAP
5 9 (2.41%) Web Services
6 7 (1.88%) JSON
6 7 (1.88%) SAML
7 6 (1.61%) LAPP Stack
7 6 (1.61%) WebSphere MQ
7 6 (1.61%) XML
8 4 (1.07%) OpenTelemetry
9 3 (0.80%) .NET
9 3 (0.80%) JDBC
10 2 (0.54%) AngularJS
10 2 (0.54%) EDI
10 2 (0.54%) Playwright
11 1 (0.27%) JWT
11 1 (0.27%) Oracle Fusion
Miscellaneous
1 22 (5.90%) Onboarding
2 19 (5.09%) Management Information System
3 16 (4.29%) Product Ownership
4 13 (3.49%) CMDB
4 13 (3.49%) Data Centre
5 6 (1.61%) Linux Command Line
6 5 (1.34%) Enterprise Software
7 4 (1.07%) Cyber Threat
8 3 (0.80%) Analytical Mindset
8 3 (0.80%) Cyberattack
8 3 (0.80%) Legacy Applications
8 3 (0.80%) PMI
8 3 (0.80%) Virtual Team
9 2 (0.54%) AI Agents
9 2 (0.54%) Low-Code
9 2 (0.54%) NHS
9 2 (0.54%) Social Media
10 1 (0.27%) Operational Technology
10 1 (0.27%) Security Posture
10 1 (0.27%) Self-Motivation
Operating Systems
1 43 (11.53%) Windows
2 22 (5.90%) Windows 10
3 12 (3.22%) Linux
4 7 (1.88%) Unix
5 6 (1.61%) Red Hat Enterprise Linux
6 5 (1.34%) Windows Server
7 3 (0.80%) Android
7 3 (0.80%) Apple iOS
8 1 (0.27%) Windows Server 2016
8 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 250 (67.02%) ITSM
2 233 (62.47%) ITIL
3 141 (37.80%) Customer Service
4 125 (33.51%) Performance Metrics
5 67 (17.96%) Continuous Improvement
6 57 (15.28%) Service Management
7 54 (14.48%) Problem-Solving
8 51 (13.67%) Service Delivery
9 47 (12.60%) Agile
10 41 (10.99%) Stakeholder Management
11 40 (10.72%) Mentoring
12 33 (8.85%) Change Management
13 31 (8.31%) Asset Management
14 26 (6.97%) User Experience
15 23 (6.17%) Coaching
16 22 (5.90%) Decision-Making
17 20 (5.36%) CRM
17 20 (5.36%) Roadmaps
18 19 (5.09%) DevOps
18 19 (5.09%) Problem Management
Programming Languages
1 26 (6.97%) JavaScript
2 19 (5.09%) SQL
3 11 (2.95%) Python
4 9 (2.41%) T-SQL
5 6 (1.61%) PowerShell
6 3 (0.80%) C#
6 3 (0.80%) Java
6 3 (0.80%) PL/SQL
6 3 (0.80%) VB.NET
7 2 (0.54%) TypeScript
Qualifications
1 143 (38.34%) Degree
2 127 (34.05%) Microsoft Certification
3 126 (33.78%) AWS Certification
4 124 (33.24%) MCSE
5 18 (4.83%) Security Cleared
6 13 (3.49%) ITIL Certification
7 11 (2.95%) SC Cleared
8 9 (2.41%) PMI Certification
9 7 (1.88%) PMP
10 6 (1.61%) ITIL Foundation Certificate
11 4 (1.07%) Microsoft Certified Professional
11 4 (1.07%) MOS
12 2 (0.54%) BPSS Clearance
12 2 (0.54%) Postgraduate
13 1 (0.27%) A+ Certification
13 1 (0.27%) DBS Check
13 1 (0.27%) ISTQB
13 1 (0.27%) Oracle Certification
13 1 (0.27%) PRINCE2 Certification
13 1 (0.27%) SAFe Agilist
Quality Assurance & Compliance
1 129 (34.58%) QA
2 11 (2.95%) GDPR
3 10 (2.68%) SLA
4 7 (1.88%) Data Quality
5 5 (1.34%) Accessibility
6 4 (1.07%) PMO
7 3 (0.80%) GRC
7 3 (0.80%) NIST
8 2 (0.54%) ISO/IEC 19770
9 1 (0.27%) ISO/IEC 27001
9 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.27%) NIST 800
9 1 (0.27%) Sarbanes-Oxley
9 1 (0.27%) SOC 2
9 1 (0.27%) WCAG
System Software
1 25 (6.70%) Active Directory
2 1 (0.27%) Docker
Systems Management
1 17 (4.56%) SCCM
2 10 (2.68%) Single Sign-On
3 5 (1.34%) Microsoft Intune
4 1 (0.27%) Active Directory Federation Services
4 1 (0.27%) Ansible
4 1 (0.27%) Forefront Identity Manager
4 1 (0.27%) RSA Archer
4 1 (0.27%) Terraform
Vendors
1 159 (42.63%) Microsoft
2 21 (5.63%) SolarWinds
3 14 (3.75%) BMC
4 13 (3.49%) Dynatrace
4 13 (3.49%) Remedy
4 13 (3.49%) Workday
5 9 (2.41%) CheckPoint
5 9 (2.41%) Cisco
5 9 (2.41%) ConnectWise
5 9 (2.41%) Fortinet
5 9 (2.41%) Meraki
5 9 (2.41%) WooCommerce
6 8 (2.14%) Salesforce
7 6 (1.61%) IBM
7 6 (1.61%) Red Hat
8 5 (1.34%) Citrix
8 5 (1.34%) MuleSoft
8 5 (1.34%) Oracle
8 5 (1.34%) Splunk
9 4 (1.07%) AppDynamics