Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 16 November 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
16 Nov 2025
Same period 2024 Same period 2023
Rank 124 173 178
Rank change year-on-year +49 +5 +86
Permanent jobs citing ServiceNow 347 368 424
As % of all permanent jobs with remote/hybrid work options 2.25% 1.86% 1.93%
As % of the Vendors category 4.75% 5.06% 4.74%
Number of salaries quoted 172 273 367
10th Percentile £38,550 £31,250 £34,900
25th Percentile £50,000 £41,250 £47,000
Median annual salary (50th Percentile) £65,000 £59,430 £65,000
Median % change year-on-year +9.37% -8.57% +10.64%
75th Percentile £80,000 £76,250 £87,500
90th Percentile £86,250 £90,657 £97,500
UK median annual salary £65,000 £58,800 £55,750
% change year-on-year +10.54% +5.47% +1.58%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,304 7,266 8,939
As % of all permanent jobs with a WFH option 47.32% 36.68% 40.78%
Number of salaries quoted 3,667 4,324 7,318
10th Percentile £29,250 £32,500 £33,250
25th Percentile £38,500 £43,750 £44,000
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.35%
75th Percentile £75,000 £77,500 £76,250
90th Percentile £90,000 £95,000 £92,500
UK median annual salary £50,000 £57,500 £55,000
% change year-on-year -13.04% +4.55% -4.27%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 16 November 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.88%) Tomcat
1 10 (2.88%) WebSphere
1 10 (2.88%) WebSphere Application Server
2 6 (1.73%) IIS
2 6 (1.73%) SharePoint
3 1 (0.29%) Confluence
3 1 (0.29%) Oracle Workflow
Applications
1 112 (32.28%) Microsoft Office
2 15 (4.32%) Microsoft Excel
3 6 (1.73%) Microsoft PowerPoint
4 4 (1.15%) Chatbot
5 2 (0.58%) Microsoft Project
5 2 (0.58%) MS Visio
Business Applications
1 15 (4.32%) Remedy ITSM
2 8 (2.31%) Workday HCM
3 4 (1.15%) NetSuite
4 2 (0.58%) Sage X3
5 1 (0.29%) assyst
5 1 (0.29%) Integrated Workplace Management System
5 1 (0.29%) Salesforce CRM
Cloud Services
1 112 (32.28%) Microsoft 365
2 109 (31.41%) AWS
3 28 (8.07%) Azure
4 16 (4.61%) SaaS
5 10 (2.88%) Azure DevOps
6 8 (2.31%) Azure Logic Apps
6 8 (2.31%) Boomi
7 5 (1.44%) Azure Cosmos DB
7 5 (1.44%) GitHub
8 4 (1.15%) Entra ID
8 4 (1.15%) Power Platform
9 2 (0.58%) Azure Data Factory
9 2 (0.58%) Dynamics 365
9 2 (0.58%) GitHub Actions
9 2 (0.58%) Intacct
10 1 (0.29%) Azure AKS
10 1 (0.29%) Azure Monitor
10 1 (0.29%) iPaaS
10 1 (0.29%) Microsoft Purview
10 1 (0.29%) PowerApps
Communications & Networking
1 10 (2.88%) SSL
2 7 (2.02%) DHCP
2 7 (2.02%) DNS
2 7 (2.02%) TCP/IP
3 4 (1.15%) SNMP
3 4 (1.15%) VPN
4 3 (0.86%) Broadband
5 1 (0.29%) Network Security
5 1 (0.29%) Remote Desktop
5 1 (0.29%) Skype
5 1 (0.29%) WebEx
5 1 (0.29%) Wireless
Database & Business Intelligence
1 11 (3.17%) PostgreSQL
2 10 (2.88%) DB2
3 6 (1.73%) SQL Server
4 5 (1.44%) Metadata
4 5 (1.44%) MongoDB
5 3 (0.86%) Relational Database
6 2 (0.58%) Power BI
7 1 (0.29%) Azure SQL Database
7 1 (0.29%) Data Lake
7 1 (0.29%) GIS
7 1 (0.29%) Tableau
Development Applications
1 20 (5.76%) JIRA
2 5 (1.44%) Git
General
1 211 (60.81%) Social Skills
2 102 (29.39%) French Language
3 95 (27.38%) Swedish Language
4 59 (17.00%) Finance
5 38 (10.95%) Banking
6 30 (8.65%) Law
7 25 (7.20%) Analytical Skills
8 24 (6.92%) Legal
9 17 (4.90%) Public Sector
10 10 (2.88%) Back Office
10 10 (2.88%) Investment Banking
11 8 (2.31%) Inclusion and Diversity
12 5 (1.44%) Games
12 5 (1.44%) Hungarian Language
13 4 (1.15%) Spanish Language
14 3 (0.86%) Advertising
14 3 (0.86%) Billing
14 3 (0.86%) Marketing
14 3 (0.86%) Retail
14 3 (0.86%) Telecoms
Job Titles
1 113 (32.56%) Analyst
2 103 (29.68%) Service Analyst
3 102 (29.39%) Service Desk Analyst
4 56 (16.14%) Senior
5 45 (12.97%) Consultant
6 36 (10.37%) Developer
6 36 (10.37%) ServiceNow Developer
7 30 (8.65%) Technical Consultant
8 27 (7.78%) Senior Consultant
9 24 (6.92%) Senior Technical Consultant
10 16 (4.61%) Architect
10 16 (4.61%) HR Advisor
11 15 (4.32%) ServiceNow Consultant
12 12 (3.46%) Applications Support
12 12 (3.46%) IT Manager
12 12 (3.46%) Senior Developer
12 12 (3.46%) Senior ServiceNow Developer
13 10 (2.88%) Infrastructure Support
13 10 (2.88%) Lead
13 10 (2.88%) Linux Support
Libraries, Frameworks & Software Standards
1 18 (5.19%) XML
2 17 (4.90%) CSS
2 17 (4.90%) HTML
2 17 (4.90%) JSON
2 17 (4.90%) REST
2 17 (4.90%) SOAP
3 11 (3.17%) LDAP
4 10 (2.88%) LAPP Stack
4 10 (2.88%) Web Services
4 10 (2.88%) WebSphere MQ
5 8 (2.31%) SAML
6 5 (1.44%) YAML
7 1 (0.29%) .NET
7 1 (0.29%) .NET Core
7 1 (0.29%) AngularJS
7 1 (0.29%) EDI
7 1 (0.29%) OpenTelemetry
Miscellaneous
1 32 (9.22%) Onboarding
2 18 (5.19%) Management Information System
3 17 (4.90%) CMDB
4 14 (4.03%) Product Ownership
5 12 (3.46%) Linux Command Line
6 8 (2.31%) Operational Technology
7 6 (1.73%) Analytical Mindset
7 6 (1.73%) Hybrid Cloud
8 5 (1.44%) AI Agents
9 3 (0.86%) Data Centre
9 3 (0.86%) Foreign Exchange (FX)
9 3 (0.86%) Legacy Systems
10 2 (0.58%) Low-Code
10 2 (0.58%) Mobile App
10 2 (0.58%) Self-Motivation
10 2 (0.58%) Video\Live Streaming
11 1 (0.29%) Enterprise Software
11 1 (0.29%) IoT
11 1 (0.29%) Over-the-Top Content
11 1 (0.29%) Security Posture
Operating Systems
1 30 (8.65%) Windows
2 12 (3.46%) Linux
3 10 (2.88%) Red Hat Enterprise Linux
3 10 (2.88%) Unix
4 9 (2.59%) Windows 10
5 8 (2.31%) Windows Server
6 3 (0.86%) Android
6 3 (0.86%) Apple iOS
7 1 (0.29%) Windows Server 2016
7 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 215 (61.96%) ITSM
2 209 (60.23%) ITIL
3 116 (33.43%) Customer Service
4 101 (29.11%) Performance Metrics
5 57 (16.43%) Problem-Solving
6 52 (14.99%) Continuous Improvement
7 40 (11.53%) Asset Management
8 37 (10.66%) Service Delivery
9 36 (10.37%) Service Management
10 30 (8.65%) Mentoring
11 28 (8.07%) Agile
11 28 (8.07%) Change Management
11 28 (8.07%) Roadmaps
12 27 (7.78%) Decision-Making
13 24 (6.92%) Problem Management
14 22 (6.34%) IT Asset Management
15 21 (6.05%) CRM
15 21 (6.05%) Data Entry
16 20 (5.76%) Stakeholder Management
16 20 (5.76%) Technical Leadership
Programming Languages
1 39 (11.24%) JavaScript
2 18 (5.19%) Python
3 14 (4.03%) PowerShell
4 10 (2.88%) SQL
5 6 (1.73%) C#
6 1 (0.29%) VB.NET
Qualifications
1 129 (37.18%) Degree
2 105 (30.26%) AWS Certification
3 98 (28.24%) Microsoft Certification
4 95 (27.38%) MCSE
5 16 (4.61%) Security Cleared
6 15 (4.32%) ITIL Certification
7 9 (2.59%) SC Cleared
8 5 (1.44%) CIPD
9 4 (1.15%) Computer Science Degree
9 4 (1.15%) ITIL Foundation Certificate
10 3 (0.86%) BPSS Clearance
10 3 (0.86%) PRINCE2 Practitioner
11 2 (0.58%) Postgraduate
12 1 (0.29%) CBAP
12 1 (0.29%) HND
12 1 (0.29%) PMI Certification
12 1 (0.29%) PMP
12 1 (0.29%) SAFe Agilist
12 1 (0.29%) Six Sigma Green Belt
12 1 (0.29%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 103 (29.68%) QA
2 27 (7.78%) GDPR
3 18 (5.19%) SLA
4 6 (1.73%) Data Quality
5 5 (1.44%) PMO
6 4 (1.15%) COBIT
6 4 (1.15%) ISO/IEC 20000
7 3 (0.86%) GRC
7 3 (0.86%) ISO/IEC 27001
7 3 (0.86%) NCSC
7 3 (0.86%) Sarbanes-Oxley
8 2 (0.58%) NIST
9 1 (0.29%) Accessibility
9 1 (0.29%) ISO/IEC 19770
9 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) NIST 800
9 1 (0.29%) SOC 2
System Software
1 15 (4.32%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 9 (2.59%) Single Sign-On
2 6 (1.73%) SCCM
3 5 (1.44%) Kubernetes
3 5 (1.44%) Microsoft Intune
4 2 (0.58%) AirWatch
5 1 (0.29%) RSA Archer
Vendors
1 132 (38.04%) Microsoft
2 38 (10.95%) Workday
3 15 (4.32%) BMC
3 15 (4.32%) Remedy
4 10 (2.88%) IBM
4 10 (2.88%) Red Hat
5 8 (2.31%) MuleSoft
5 8 (2.31%) Snow
6 7 (2.02%) Dynatrace
6 7 (2.02%) Freshdesk
7 6 (1.73%) Oracle
8 5 (1.44%) Citrix
8 5 (1.44%) Salesforce
9 4 (1.15%) Genesys
10 2 (0.58%) Apple
10 2 (0.58%) Sage
10 2 (0.58%) Samsung
10 2 (0.58%) SolarWinds
11 1 (0.29%) Databricks
11 1 (0.29%) Yealink