Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 31 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
31 Jan 2026
Same period 2025 Same period 2024
Rank 118 161 233
Rank change year-on-year +43 +72 -22
Permanent jobs citing ServiceNow 355 334 357
As % of all permanent jobs with remote/hybrid work options 2.25% 2.06% 1.36%
As % of the Vendors category 5.72% 5.30% 3.32%
Number of salaries quoted 171 256 300
10th Percentile £37,500 £31,250 £33,718
25th Percentile £44,972 £41,250 £50,000
Median annual salary (50th Percentile) £59,000 £62,500 £67,500
Median % change year-on-year -5.60% -7.41% +16.76%
75th Percentile £80,000 £80,000 £87,500
90th Percentile £91,250 £96,250 £96,250
UK median annual salary £65,000 £58,500 £57,500
% change year-on-year +11.11% +1.74% -

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,208 6,303 10,756
As % of all permanent jobs with a WFH option 39.26% 38.89% 40.89%
Number of salaries quoted 3,255 3,649 8,838
10th Percentile £30,000 £32,750 £32,000
25th Percentile £40,000 £45,000 £41,500
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -8.33%
75th Percentile £76,250 £76,250 £72,500
90th Percentile £90,000 £93,778 £90,000
UK median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 31 January 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.82%) Tomcat
1 10 (2.82%) WebSphere
1 10 (2.82%) WebSphere Application Server
2 8 (2.25%) SharePoint
3 5 (1.41%) Confluence
3 5 (1.41%) IIS
4 2 (0.56%) Microsoft Exchange
Applications
1 120 (33.80%) Microsoft Office
2 7 (1.97%) Microsoft Excel
3 2 (0.56%) Chatbot
3 2 (0.56%) Microsoft Project
3 2 (0.56%) MS Visio
4 1 (0.28%) EngageOne
Business Applications
1 18 (5.07%) Remedy ITSM
2 8 (2.25%) Dynamics CRM
2 8 (2.25%) Workday HCM
3 7 (1.97%) Dynamics NAV
3 7 (1.97%) Magento
3 7 (1.97%) Shopify
4 3 (0.85%) NetSuite
5 2 (0.56%) Dynamics AX
5 2 (0.56%) Sage X3
6 1 (0.28%) assyst
6 1 (0.28%) Integrated Workplace Management System
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) TIBCO iProcess
Cloud Services
1 136 (38.31%) Microsoft 365
2 135 (38.03%) AWS
3 41 (11.55%) Azure
4 20 (5.63%) SaaS
5 13 (3.66%) Azure DevOps
6 12 (3.38%) Dynamics 365
7 8 (2.25%) Azure Logic Apps
7 8 (2.25%) Boomi
7 8 (2.25%) Entra ID
7 8 (2.25%) Power Platform
8 6 (1.69%) AWS Direct Connect
8 6 (1.69%) GitHub
8 6 (1.69%) Virtual Private Cloud
9 5 (1.41%) Azure Cosmos DB
10 4 (1.13%) Mimecast
11 3 (0.85%) Datadog
11 3 (0.85%) Oracle Service Cloud
12 2 (0.56%) GitHub Actions
12 2 (0.56%) Intacct
13 1 (0.28%) Microsoft Copilot
Communications & Networking
1 10 (2.82%) SSL
1 10 (2.82%) VPN
2 8 (2.25%) Wi-Fi
3 6 (1.69%) BGP
3 6 (1.69%) Cisco ASA
3 6 (1.69%) Cisco Firepower
3 6 (1.69%) Cisco ISE
3 6 (1.69%) DNS
3 6 (1.69%) Firewall
3 6 (1.69%) IPsec
3 6 (1.69%) LAN
3 6 (1.69%) MPLS
3 6 (1.69%) NetScaler
3 6 (1.69%) NX-OS
3 6 (1.69%) OSPF
3 6 (1.69%) SD-WAN
3 6 (1.69%) TCP/IP
3 6 (1.69%) VXLAN
3 6 (1.69%) WAN
3 6 (1.69%) WLAN
Database & Business Intelligence
1 13 (3.66%) SQL Server
2 10 (2.82%) DB2
2 10 (2.82%) PostgreSQL
3 5 (1.41%) MongoDB
3 5 (1.41%) Power BI
4 3 (0.85%) Relational Database
5 2 (0.56%) Tableau
6 1 (0.28%) GIS
Development Applications
1 41 (11.55%) JIRA
2 7 (1.97%) Git
3 2 (0.56%) Rational Rhapsody
4 1 (0.28%) Cypress.io
4 1 (0.28%) JMeter
4 1 (0.28%) Postman
4 1 (0.28%) Selenium
General
1 232 (65.35%) Social Skills
2 121 (34.08%) French Language
3 95 (26.76%) Swedish Language
4 51 (14.37%) Finance
5 37 (10.42%) Banking
6 31 (8.73%) Law
7 22 (6.20%) Analytical Skills
8 21 (5.92%) Public Sector
9 10 (2.82%) Back Office
9 10 (2.82%) Investment Banking
10 9 (2.54%) Legal
11 8 (2.25%) Inclusion and Diversity
12 5 (1.41%) Marketing
13 4 (1.13%) Presentation Skills
14 3 (0.85%) Advertising
14 3 (0.85%) Billing
14 3 (0.85%) Manufacturing
15 2 (0.56%) Games
15 2 (0.56%) International Banking
15 2 (0.56%) Retail
Job Titles
1 148 (41.69%) Analyst
2 126 (35.49%) Service Analyst
3 124 (34.93%) Service Desk Analyst
4 31 (8.73%) Senior
5 27 (7.61%) Developer
5 27 (7.61%) ServiceNow Developer
6 21 (5.92%) Consultant
6 21 (5.92%) Infrastructure Support
7 17 (4.79%) Applications Support
7 17 (4.79%) IT Manager
8 16 (4.51%) Lead
9 14 (3.94%) Architect
9 14 (3.94%) Support Analyst
10 13 (3.66%) Infrastructure Manager
11 12 (3.38%) Support Manager
12 11 (3.10%) Infrastructure Support Manager
12 11 (3.10%) Technical Consultant
13 10 (2.82%) IT Analyst
13 10 (2.82%) Linux Support
13 10 (2.82%) Service Manager
Libraries, Frameworks & Software Standards
1 25 (7.04%) REST
1 25 (7.04%) SOAP
2 16 (4.51%) CSS
2 16 (4.51%) HTML
3 13 (3.66%) JSON
3 13 (3.66%) XML
4 11 (3.10%) LDAP
5 10 (2.82%) LAPP Stack
5 10 (2.82%) Middleware
5 10 (2.82%) WebSphere MQ
6 9 (2.54%) Web Services
7 8 (2.25%) SAML
8 5 (1.41%) YAML
9 3 (0.85%) OpenTelemetry
10 2 (0.56%) AngularJS
11 1 (0.28%) EDI
11 1 (0.28%) Playwright
Miscellaneous
1 20 (5.63%) Management Information System
1 20 (5.63%) Onboarding
1 20 (5.63%) Product Ownership
2 14 (3.94%) CMDB
3 12 (3.38%) Linux Command Line
4 9 (2.54%) Data Centre
5 3 (0.85%) AI Agents
5 3 (0.85%) PMI
5 3 (0.85%) Self-Motivation
5 3 (0.85%) Virtual Team
6 2 (0.56%) Analytical Mindset
6 2 (0.56%) Enterprise Software
6 2 (0.56%) NHS
6 2 (0.56%) Social Media
7 1 (0.28%) Client/Server
7 1 (0.28%) Cyber Threat
7 1 (0.28%) Digital Signage
7 1 (0.28%) Driving Licence
7 1 (0.28%) IoT
7 1 (0.28%) Taxonomies
Operating Systems
1 44 (12.39%) Windows
2 20 (5.63%) Windows 10
3 17 (4.79%) Linux
4 11 (3.10%) Unix
5 10 (2.82%) Red Hat Enterprise Linux
6 7 (1.97%) Windows Server
7 2 (0.56%) Android
7 2 (0.56%) Apple iOS
8 1 (0.28%) Windows Server 2016
8 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 245 (69.01%) ITSM
2 235 (66.20%) ITIL
3 140 (39.44%) Customer Service
4 120 (33.80%) Performance Metrics
5 56 (15.77%) Continuous Improvement
6 50 (14.08%) Problem-Solving
7 48 (13.52%) Service Management
8 42 (11.83%) Agile
8 42 (11.83%) Asset Management
9 41 (11.55%) Service Delivery
10 38 (10.70%) Change Management
11 33 (9.30%) Mentoring
12 29 (8.17%) Stakeholder Management
13 28 (7.89%) Roadmaps
14 26 (7.32%) Problem Management
15 22 (6.20%) Decision-Making
15 22 (6.20%) IT Asset Management
16 18 (5.07%) DevOps
16 18 (5.07%) User Experience
17 17 (4.79%) Stakeholder Engagement
Programming Languages
1 37 (10.42%) JavaScript
2 18 (5.07%) Python
3 16 (4.51%) SQL
4 14 (3.94%) PowerShell
5 7 (1.97%) T-SQL
6 5 (1.41%) C#
7 1 (0.28%) Java
7 1 (0.28%) TypeScript
Qualifications
1 142 (40.00%) Degree
2 125 (35.21%) AWS Certification
3 122 (34.37%) Microsoft Certification
4 119 (33.52%) MCSE
5 19 (5.35%) Security Cleared
6 15 (4.23%) ITIL Certification
7 12 (3.38%) SC Cleared
8 7 (1.97%) PMI Certification
9 6 (1.69%) ITIL Foundation Certificate
10 5 (1.41%) PMP
11 4 (1.13%) Microsoft Certified Professional
11 4 (1.13%) MOS
12 2 (0.56%) Computer Science Degree
12 2 (0.56%) Postgraduate
13 1 (0.28%) BPSS Clearance
13 1 (0.28%) CBAP
13 1 (0.28%) HND
13 1 (0.28%) Oracle Certification
13 1 (0.28%) PRINCE2 Practitioner
13 1 (0.28%) SAFe Agilist
Quality Assurance & Compliance
1 124 (34.93%) QA
2 17 (4.79%) SLA
3 15 (4.23%) GDPR
4 7 (1.97%) Data Quality
5 5 (1.41%) PMO
6 4 (1.13%) Accessibility
7 2 (0.56%) GRC
7 2 (0.56%) ISO/IEC 19770
7 2 (0.56%) NIST
8 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.28%) NIST 800
8 1 (0.28%) SOC 2
8 1 (0.28%) WCAG
System Software
1 20 (5.63%) Active Directory
2 1 (0.28%) Docker
Systems Management
1 15 (4.23%) SCCM
2 9 (2.54%) Single Sign-On
3 5 (1.41%) Kubernetes
4 4 (1.13%) Microsoft Intune
5 1 (0.28%) Active Directory Federation Services
5 1 (0.28%) Ansible
5 1 (0.28%) Forefront Identity Manager
5 1 (0.28%) RSA Archer
5 1 (0.28%) Terraform
Vendors
1 146 (41.13%) Microsoft
2 19 (5.35%) BMC
3 18 (5.07%) Remedy
4 17 (4.79%) SolarWinds
5 16 (4.51%) Workday
6 14 (3.94%) Dynatrace
7 10 (2.82%) IBM
7 10 (2.82%) Red Hat
8 8 (2.25%) MuleSoft
8 8 (2.25%) Salesforce
9 7 (1.97%) ConnectWise
9 7 (1.97%) WooCommerce
10 6 (1.69%) CheckPoint
10 6 (1.69%) Cisco
10 6 (1.69%) Fortinet
10 6 (1.69%) Meraki
11 5 (1.41%) Freshdesk
12 4 (1.13%) Citrix
12 4 (1.13%) Genesys
13 3 (0.85%) HP