Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 13 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
13 Jul 2026
Same period 2025 Same period 2024
Rank 132 218 239
Rank change year-on-year +86 +21 -43
Permanent jobs citing ServiceNow 462 251 428
As % of all permanent jobs with remote/hybrid work options 2.16% 1.52% 1.34%
As % of the Vendors category 6.68% 3.18% 3.45%
Number of salaries quoted 263 202 373
10th Percentile £34,200 £35,125 £35,924
25th Percentile £46,250 £50,125 £49,881
Median annual salary (50th Percentile) £60,000 £66,309 £62,783
Median % change year-on-year -9.51% +5.62% +4.64%
75th Percentile £80,000 £85,875 £80,000
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £60,500 £60,000
% change year-on-year +15.70% +0.83% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,917 7,884 12,415
As % of all permanent jobs with a WFH option 32.40% 47.67% 38.89%
Number of salaries quoted 4,876 4,151 8,892
10th Percentile £32,500 £29,500 £31,250
25th Percentile £42,500 £40,000 £41,206
Median annual salary (50th Percentile) £60,000 £57,443 £55,000
Median % change year-on-year +4.45% +4.44% -8.33%
75th Percentile £77,500 £73,818 £72,500
90th Percentile £95,000 £95,000 £88,795
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 13 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (3.90%) SharePoint
2 10 (2.16%) Confluence
3 9 (1.95%) Anypoint
3 9 (1.95%) Microsoft Exchange
3 9 (1.95%) Mule
4 2 (0.43%) Apache Airflow
4 2 (0.43%) CMS
Applications
1 86 (18.61%) Microsoft Office
2 26 (5.63%) Microsoft Project
3 8 (1.73%) Microsoft Excel
4 3 (0.65%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) EngageOne
5 1 (0.22%) MS Visio
Business Applications
1 29 (6.28%) Dynamics CRM
2 24 (5.19%) Cloudability
3 20 (4.33%) Remedy ITSM
4 4 (0.87%) Dynamics NAV
4 4 (0.87%) Magento
4 4 (0.87%) SAP HR
4 4 (0.87%) SAP S/4HANA
4 4 (0.87%) Shopify
5 2 (0.43%) Elite 3E
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
6 1 (0.22%) TIBCO iProcess
Cloud Services
1 139 (30.09%) Microsoft 365
2 123 (26.62%) AWS
3 90 (19.48%) Azure
4 31 (6.71%) Entra ID
5 25 (5.41%) GCP
6 14 (3.03%) SaaS
7 7 (1.52%) Dynamics 365
7 7 (1.52%) GitHub
8 6 (1.30%) GitHub Actions
8 6 (1.30%) Power Platform
9 5 (1.08%) AWS Direct Connect
9 5 (1.08%) Virtual Private Cloud
10 4 (0.87%) IaaS
10 4 (0.87%) Mimecast
10 4 (0.87%) OpenShift
10 4 (0.87%) PaaS
11 3 (0.65%) Google Workspace
12 2 (0.43%) Datadog
12 2 (0.43%) Miro
12 2 (0.43%) OneDrive
Communications & Networking
1 23 (4.98%) TCP/IP
1 23 (4.98%) VPN
2 14 (3.03%) DNS
3 12 (2.60%) Broadband
3 12 (2.60%) SSL
3 12 (2.60%) Wi-Fi
4 11 (2.38%) DHCP
5 6 (1.30%) Firewall
5 6 (1.30%) WAN
6 5 (1.08%) BGP
6 5 (1.08%) Cisco ASA
6 5 (1.08%) Cisco ISE
6 5 (1.08%) IPsec
6 5 (1.08%) LAN
6 5 (1.08%) MPLS
6 5 (1.08%) NetScaler
6 5 (1.08%) NX-OS
6 5 (1.08%) OSPF
6 5 (1.08%) VXLAN
6 5 (1.08%) WLAN
Database & Business Intelligence
1 19 (4.11%) SQL Server
2 5 (1.08%) Power BI
3 4 (0.87%) Db2
3 4 (0.87%) SQL Server Integration Services
3 4 (0.87%) SQL Server Reporting Services
4 2 (0.43%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 54 (11.69%) JIRA
2 8 (1.73%) Git
3 6 (1.30%) Visual Studio Code
4 4 (0.87%) Atlassian Bamboo
4 4 (0.87%) Bitbucket
4 4 (0.87%) Selenium
5 2 (0.43%) Cypress.io
5 2 (0.43%) Rational Rhapsody
6 1 (0.22%) Jaeger
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 197 (42.64%) Social Skills
2 61 (13.20%) Finance
3 52 (11.26%) Public Sector
4 48 (10.39%) Swedish Language
5 40 (8.66%) Law
6 34 (7.36%) Analytical Skills
7 32 (6.93%) Inclusion and Diversity
8 29 (6.28%) French Language
9 27 (5.84%) Banking
10 15 (3.25%) Legal
11 12 (2.60%) Games
11 12 (2.60%) Organisational Skills
12 6 (1.30%) Manufacturing
13 4 (0.87%) Back Office
13 4 (0.87%) German Language
13 4 (0.87%) Publishing
14 3 (0.65%) Korean Language
14 3 (0.65%) Welsh Language
15 2 (0.43%) Investment Banking
15 2 (0.43%) Telecoms
Job Titles
1 146 (31.60%) Analyst
2 90 (19.48%) Service Analyst
3 87 (18.83%) Service Desk Analyst
4 65 (14.07%) Senior
5 47 (10.17%) Developer
6 45 (9.74%) IT Manager
7 34 (7.36%) Project Manager
8 32 (6.93%) Consultant
9 31 (6.71%) Lead
9 31 (6.71%) ServiceNow Developer
10 29 (6.28%) Senior Analyst
10 29 (6.28%) ServiceNow Consultant
11 28 (6.06%) Architect
12 26 (5.63%) ServiceNow Architect
13 25 (5.41%) ServiceNow Manager
14 24 (5.19%) IT Project Manager
15 23 (4.98%) Support Analyst
16 18 (3.90%) IT Analyst
17 15 (3.25%) Support Engineer
17 15 (3.25%) Technical Consultant
Libraries, Frameworks & Software Standards
1 27 (5.84%) REST
2 24 (5.19%) SOAP
3 12 (2.60%) .NET
3 12 (2.60%) Web Services
4 10 (2.16%) JWT
5 9 (1.95%) MUnit
5 9 (1.95%) OAuth
5 9 (1.95%) OAuth2
5 9 (1.95%) RAML
6 8 (1.73%) Middleware
7 3 (0.65%) HTML
7 3 (0.65%) JDBC
7 3 (0.65%) LDAP
7 3 (0.65%) SAML
8 2 (0.43%) CSS
8 2 (0.43%) Kafka
8 2 (0.43%) OpenTelemetry
8 2 (0.43%) Playwright
8 2 (0.43%) RabbitMQ
9 1 (0.22%) JSP
Miscellaneous
1 34 (7.36%) Enterprise Software
2 32 (6.93%) CMDB
3 29 (6.28%) Driving Licence
4 27 (5.84%) Onboarding
5 17 (3.68%) Management Information System
6 16 (3.46%) Product Ownership
7 11 (2.38%) Cyber Threat
7 11 (2.38%) Cyberattack
7 11 (2.38%) Legacy Systems
8 9 (1.95%) Data Centre
9 7 (1.52%) Private Cloud
9 7 (1.52%) Public Cloud
10 5 (1.08%) Self-Motivation
11 4 (0.87%) Analytical Mindset
11 4 (0.87%) Legacy Applications
12 3 (0.65%) AI Agents
13 2 (0.43%) Data Structures
13 2 (0.43%) NHS
14 1 (0.22%) Blackberry
14 1 (0.22%) PMI
Operating Systems
1 66 (14.29%) Windows
2 21 (4.55%) Linux
2 21 (4.55%) Windows Server
3 16 (3.46%) Windows 10
4 4 (0.87%) Mac OS
4 4 (0.87%) Unix
5 2 (0.43%) Android
5 2 (0.43%) Apple iOS
6 1 (0.22%) AIX
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 253 (54.76%) ITSM
2 231 (50.00%) ITIL
3 107 (23.16%) Customer Service
4 95 (20.56%) Continuous Improvement
5 88 (19.05%) Mentoring
6 84 (18.18%) Agile
6 84 (18.18%) Performance Metrics
7 80 (17.32%) Service Management
8 78 (16.88%) Problem-Solving
9 68 (14.72%) Stakeholder Management
10 64 (13.85%) AI
11 56 (12.12%) Stakeholder Engagement
12 52 (11.26%) Service Delivery
13 50 (10.82%) DevOps
14 41 (8.87%) Cybersecurity
15 38 (8.23%) ERP
16 34 (7.36%) CRM
17 33 (7.14%) Project Management
18 31 (6.71%) Waterfall
19 30 (6.49%) Change Management
Programming Languages
1 34 (7.36%) SQL
2 27 (5.84%) PowerShell
3 22 (4.76%) Python
4 18 (3.90%) JavaScript
5 15 (3.25%) Java
6 9 (1.95%) DataWeave
7 8 (1.73%) Bash
7 8 (1.73%) C#
8 7 (1.52%) T-SQL
9 4 (0.87%) PL/SQL
9 4 (0.87%) VB.NET
10 2 (0.43%) TypeScript
Qualifications
1 114 (24.68%) Degree
2 102 (22.08%) AWS Certification
3 86 (18.61%) Microsoft Certification
4 81 (17.53%) MCSE
5 54 (11.69%) Security Cleared
6 31 (6.71%) SC Cleared
7 24 (5.19%) AWS Certified Solutions Architect
8 17 (3.68%) ITIL Certification
9 15 (3.25%) DV Cleared
10 10 (2.16%) BPSS Clearance
11 8 (1.73%) Azure Certification
12 6 (1.30%) PMI Certification
12 6 (1.30%) PMP
13 5 (1.08%) DBS Check
13 5 (1.08%) ITIL Foundation Certificate
14 4 (0.87%) Microsoft Certified Professional
14 4 (0.87%) MOS
15 2 (0.43%) A+ Certification
15 2 (0.43%) MCSA
16 1 (0.22%) Oracle Certification
Quality Assurance & Compliance
1 98 (21.21%) QA
2 20 (4.33%) SLA
3 10 (2.16%) Accessibility
4 4 (0.87%) ISO/IEC 27001
4 4 (0.87%) PMO
5 2 (0.43%) Cyber Essentials
5 2 (0.43%) Data Quality
5 2 (0.43%) GRC
5 2 (0.43%) NIST
6 1 (0.22%) Actionable Recommendations
6 1 (0.22%) COBIT
6 1 (0.22%) Cyber Essentials PLUS
6 1 (0.22%) GDPR
6 1 (0.22%) Sarbanes-Oxley
6 1 (0.22%) WCAG
System Software
1 35 (7.58%) Active Directory
2 11 (2.38%) VMware Infrastructure
3 3 (0.65%) Hyper-V
4 1 (0.22%) Docker
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 25 (5.41%) Microsoft Intune
2 14 (3.03%) Ansible
3 12 (2.60%) Kubernetes
4 11 (2.38%) SCCM
5 9 (1.95%) CloudHub
6 8 (1.73%) Terraform
7 7 (1.52%) Single Sign-On
8 6 (1.30%) Packer
9 4 (0.87%) Autotask
9 4 (0.87%) Grafana
9 4 (0.87%) Prometheus
10 3 (0.65%) Norton AntiVirus
10 3 (0.65%) ZABBIX
11 2 (0.43%) Argo
11 2 (0.43%) Puppet
11 2 (0.43%) Salt
12 1 (0.22%) Jamf Pro
12 1 (0.22%) Oracle Flashback
12 1 (0.22%) vCenter Server
12 1 (0.22%) Zipkin
Vendors
1 181 (39.18%) Microsoft
2 45 (9.74%) SAP
3 35 (7.58%) Oracle
4 28 (6.06%) Apple
5 25 (5.41%) Adobe
6 20 (4.33%) Remedy
7 17 (3.68%) BMC
8 15 (3.25%) Salesforce
9 13 (2.81%) VMware
10 12 (2.60%) Cisco
11 11 (2.38%) MuleSoft
12 8 (1.73%) Citrix
12 8 (1.73%) Dynatrace
12 8 (1.73%) Freshdesk
12 8 (1.73%) SolarWinds
13 7 (1.52%) ConnectWise
13 7 (1.52%) Splunk
14 6 (1.30%) F5
14 6 (1.30%) Palo Alto
14 6 (1.30%) Workday