Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 14 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
14 Aug 2026
Same period 2025 Same period 2024
Rank 148 199 213
Rank change year-on-year +51 +14 -33
Permanent jobs citing ServiceNow 421 273 359
As % of all permanent jobs with remote/hybrid work options 1.85% 1.64% 1.45%
As % of the Vendors category 5.83% 3.42% 3.74%
Number of salaries quoted 237 210 309
10th Percentile £34,900 £38,875 £35,924
25th Percentile £47,500 £50,000 £45,000
Median annual salary (50th Percentile) £65,000 £65,000 £60,000
Median % change year-on-year - +8.33% -4.00%
75th Percentile £80,000 £77,500 £78,005
90th Percentile £95,000 £96,250 £91,250
UK median annual salary £70,000 £62,000 £58,800
% change year-on-year +12.90% +5.44% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,227 7,974 9,602
As % of all permanent jobs with a WFH option 31.82% 48.01% 38.68%
Number of salaries quoted 5,143 3,999 6,311
10th Percentile £31,800 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,500
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -4.17%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £92,650 £91,250
UK median annual salary £57,500 £51,500 £53,000
% change year-on-year +11.65% -2.83% -7.83%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 14 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.09%) Anypoint
1 13 (3.09%) Mule
1 13 (3.09%) SharePoint
2 11 (2.61%) Microsoft Exchange
3 6 (1.43%) Confluence
4 2 (0.48%) Apache Airflow
4 2 (0.48%) CMS
Applications
1 81 (19.24%) Microsoft Office
2 27 (6.41%) Microsoft Project
3 7 (1.66%) Microsoft Excel
4 3 (0.71%) Microsoft PowerPoint
5 2 (0.48%) MS Visio
6 1 (0.24%) Acrobat
Business Applications
1 28 (6.65%) Remedy ITSM
2 26 (6.18%) Dynamics CRM
3 24 (5.70%) Cloudability
4 4 (0.95%) SAP HR
5 3 (0.71%) SAP S/4HANA
6 1 (0.24%) Dynamics NAV
6 1 (0.24%) Elite 3E
6 1 (0.24%) Magento
6 1 (0.24%) NetSuite
6 1 (0.24%) Salesforce CRM
6 1 (0.24%) Shopify
Cloud Services
1 122 (28.98%) Microsoft 365
2 119 (28.27%) AWS
3 79 (18.76%) Azure
4 31 (7.36%) Entra ID
5 25 (5.94%) GCP
6 8 (1.90%) SaaS
7 6 (1.43%) GitHub
7 6 (1.43%) GitHub Actions
8 5 (1.19%) Power Platform
9 4 (0.95%) IaaS
9 4 (0.95%) OpenShift
9 4 (0.95%) PaaS
10 3 (0.71%) Dynamics 365
10 3 (0.71%) Google Workspace
11 2 (0.48%) Boomi
11 2 (0.48%) iPaaS
11 2 (0.48%) Lucidchart
11 2 (0.48%) Miro
11 2 (0.48%) OneDrive
11 2 (0.48%) Workato
Communications & Networking
1 21 (4.99%) TCP/IP
2 15 (3.56%) VPN
3 14 (3.33%) SSL
4 11 (2.61%) Broadband
5 10 (2.38%) DNS
6 9 (2.14%) DHCP
7 5 (1.19%) Wi-Fi
8 4 (0.95%) VLAN
9 2 (0.48%) Ethernet
9 2 (0.48%) Firewall
9 2 (0.48%) WAN
10 1 (0.24%) BGP
10 1 (0.24%) Cisco ASA
10 1 (0.24%) IPsec
10 1 (0.24%) LAN
10 1 (0.24%) MPLS
10 1 (0.24%) OSPF
10 1 (0.24%) SMTP
10 1 (0.24%) Wireless
10 1 (0.24%) WLAN
Database & Business Intelligence
1 17 (4.04%) SQL Server
2 4 (0.95%) Power BI
3 3 (0.71%) Db2
3 3 (0.71%) SQL Server Integration Services
3 3 (0.71%) SQL Server Reporting Services
4 2 (0.48%) MySQL
4 2 (0.48%) Relational Database
5 1 (0.24%) Oracle Database
5 1 (0.24%) Oracle Exadata
5 1 (0.24%) PostgreSQL
Development Applications
1 49 (11.64%) JIRA
2 6 (1.43%) Git
2 6 (1.43%) Visual Studio Code
3 4 (0.95%) Atlassian Bamboo
3 4 (0.95%) Bitbucket
4 2 (0.48%) Selenium
5 1 (0.24%) Jaeger
General
1 179 (42.52%) Social Skills
2 60 (14.25%) Finance
3 48 (11.40%) Swedish Language
4 43 (10.21%) Law
5 40 (9.50%) Public Sector
6 36 (8.55%) Banking
7 33 (7.84%) Analytical Skills
8 29 (6.89%) Inclusion and Diversity
9 25 (5.94%) French Language
10 16 (3.80%) Legal
11 13 (3.09%) Organisational Skills
12 11 (2.61%) Games
13 5 (1.19%) Manufacturing
13 5 (1.19%) Welsh Language
14 4 (0.95%) German Language
14 4 (0.95%) Publishing
14 4 (0.95%) Telecoms
15 3 (0.71%) Korean Language
16 2 (0.48%) Investment Banking
17 1 (0.24%) Retail
Job Titles
1 130 (30.88%) Analyst
2 76 (18.05%) Service Analyst
3 74 (17.58%) Service Desk Analyst
4 60 (14.25%) Senior
5 55 (13.06%) IT Manager
6 42 (9.98%) Developer
7 35 (8.31%) Lead
8 33 (7.84%) Architect
9 31 (7.36%) Project Manager
10 30 (7.13%) ServiceNow Architect
11 29 (6.89%) Consultant
12 27 (6.41%) ServiceNow Consultant
13 26 (6.18%) Senior Analyst
14 25 (5.94%) IT Project Manager
15 20 (4.75%) ServiceNow Developer
15 20 (4.75%) ServiceNow Manager
15 20 (4.75%) Support Analyst
16 15 (3.56%) IT Analyst
16 15 (3.56%) IT Support
16 15 (3.56%) Lead Developer
Libraries, Frameworks & Software Standards
1 21 (4.99%) REST
2 20 (4.75%) SOAP
3 14 (3.33%) JWT
4 13 (3.09%) MUnit
4 13 (3.09%) OAuth
4 13 (3.09%) OAuth2
4 13 (3.09%) RAML
5 11 (2.61%) .NET
5 11 (2.61%) Web Services
6 4 (0.95%) CSS
6 4 (0.95%) HTML
7 3 (0.71%) LDAP
7 3 (0.71%) Middleware
8 2 (0.48%) JDBC
8 2 (0.48%) Kafka
8 2 (0.48%) RabbitMQ
9 1 (0.24%) AngularJS
9 1 (0.24%) JSP
9 1 (0.24%) SailPoint
9 1 (0.24%) XML
Miscellaneous
1 34 (8.08%) CMDB
2 33 (7.84%) Enterprise Software
3 31 (7.36%) Driving Licence
4 21 (4.99%) Onboarding
5 15 (3.56%) Legacy Systems
6 14 (3.33%) Management Information System
7 11 (2.61%) Cyber Threat
7 11 (2.61%) Cyberattack
8 10 (2.38%) Product Ownership
9 7 (1.66%) Private Cloud
9 7 (1.66%) Public Cloud
10 6 (1.43%) Self-Motivation
11 4 (0.95%) Greenfield Project
12 3 (0.71%) Analytical Mindset
12 3 (0.71%) Data Centre
12 3 (0.71%) Legacy Applications
13 2 (0.48%) AI Agents
13 2 (0.48%) Data Structures
14 1 (0.24%) Hybrid Cloud
14 1 (0.24%) Social Media
Operating Systems
1 53 (12.59%) Windows
2 22 (5.23%) Windows Server
3 20 (4.75%) Linux
4 8 (1.90%) Windows 10
5 5 (1.19%) Mac OS
5 5 (1.19%) Unix
6 1 (0.24%) AIX
6 1 (0.24%) CentOS
6 1 (0.24%) Red Hat Enterprise Linux
6 1 (0.24%) Solaris
6 1 (0.24%) Ubuntu
Processes & Methodologies
1 228 (54.16%) ITSM
2 221 (52.49%) ITIL
3 100 (23.75%) Customer Service
4 80 (19.00%) Performance Metrics
5 77 (18.29%) Continuous Improvement
6 75 (17.81%) Problem-Solving
7 72 (17.10%) Service Management
8 71 (16.86%) Mentoring
9 68 (16.15%) AI
10 64 (15.20%) Agile
11 62 (14.73%) Stakeholder Management
12 50 (11.88%) Stakeholder Engagement
13 48 (11.40%) DevOps
14 43 (10.21%) Cybersecurity
15 37 (8.79%) Service Delivery
16 34 (8.08%) ERP
17 33 (7.84%) Project Management
18 32 (7.60%) Roadmaps
19 30 (7.13%) CI/CD
19 30 (7.13%) Root Cause Analysis
Programming Languages
1 34 (8.08%) SQL
2 30 (7.13%) PowerShell
3 24 (5.70%) Python
4 18 (4.28%) JavaScript
5 16 (3.80%) Java
6 13 (3.09%) DataWeave
7 8 (1.90%) Bash
8 7 (1.66%) C#
9 6 (1.43%) T-SQL
10 3 (0.71%) PL/SQL
10 3 (0.71%) VB.NET
Qualifications
1 101 (23.99%) Degree
2 98 (23.28%) AWS Certification
3 80 (19.00%) Microsoft Certification
4 73 (17.34%) MCSE
5 61 (14.49%) Security Cleared
6 36 (8.55%) SC Cleared
7 24 (5.70%) AWS Certified Solutions Architect
8 17 (4.04%) ITIL Certification
9 15 (3.56%) DV Cleared
10 9 (2.14%) BPSS Clearance
10 9 (2.14%) ITIL Foundation Certificate
11 8 (1.90%) Azure Certification
12 5 (1.19%) DBS Check
13 4 (0.95%) PMP
14 3 (0.71%) PMI Certification
15 2 (0.48%) MCSA
16 1 (0.24%) A+ Certification
16 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 90 (21.38%) QA
2 22 (5.23%) SLA
3 7 (1.66%) Accessibility
4 5 (1.19%) ISO/IEC 27001
5 3 (0.71%) Data Quality
6 2 (0.48%) COBIT
6 2 (0.48%) Cyber Essentials
6 2 (0.48%) GRC
6 2 (0.48%) NIST
6 2 (0.48%) PMO
7 1 (0.24%) Actionable Recommendations
7 1 (0.24%) Cyber Essentials PLUS
7 1 (0.24%) GDPR
System Software
1 26 (6.18%) Active Directory
2 11 (2.61%) VMware Infrastructure
3 3 (0.71%) Hyper-V
4 1 (0.24%) Oracle RAC
4 1 (0.24%) vSphere
Systems Management
1 25 (5.94%) Microsoft Intune
2 13 (3.09%) Ansible
2 13 (3.09%) CloudHub
3 12 (2.85%) Kubernetes
4 7 (1.66%) Single Sign-On
4 7 (1.66%) Terraform
5 6 (1.43%) Packer
6 5 (1.19%) ZABBIX
7 4 (0.95%) Autotask
7 4 (0.95%) Grafana
7 4 (0.95%) Prometheus
7 4 (0.95%) SCCM
8 3 (0.71%) Norton AntiVirus
9 2 (0.48%) Argo
9 2 (0.48%) Jamf Pro
9 2 (0.48%) Puppet
9 2 (0.48%) Salt
10 1 (0.24%) Data Guard
10 1 (0.24%) Oracle Flashback
10 1 (0.24%) vCenter Server
Vendors
1 165 (39.19%) Microsoft
2 50 (11.88%) SAP
3 33 (7.84%) Oracle
4 29 (6.89%) Apple
5 28 (6.65%) Remedy
6 25 (5.94%) Adobe
7 22 (5.23%) BMC
8 19 (4.51%) Salesforce
9 16 (3.80%) MuleSoft
10 14 (3.33%) VMware
11 9 (2.14%) Cisco
12 8 (1.90%) Freshdesk
13 7 (1.66%) Splunk
14 6 (1.43%) EMC
14 6 (1.43%) F5
14 6 (1.43%) Palo Alto
15 4 (0.95%) ConnectWise
15 4 (0.95%) JDA
15 4 (0.95%) Veeam
15 4 (0.95%) Workday