Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 23 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
23 Jul 2026
Same period 2025 Same period 2024
Rank 132 209 217
Rank change year-on-year +77 +8 -23
Permanent jobs citing ServiceNow 452 256 419
As % of all permanent jobs with remote/hybrid work options 2.09% 1.55% 1.46%
As % of the Vendors category 6.48% 3.26% 3.74%
Number of salaries quoted 258 205 370
10th Percentile £34,700 £35,000 £35,924
25th Percentile £46,696 £50,000 £46,250
Median annual salary (50th Percentile) £61,500 £65,000 £62,500
Median % change year-on-year -5.38% +4.00% -
75th Percentile £80,000 £77,500 £78,564
90th Percentile £95,000 £98,500 £88,750
UK median annual salary £70,000 £60,000 £60,000
% change year-on-year +16.67% - +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,972 7,860 11,190
As % of all permanent jobs with a WFH option 32.17% 47.67% 38.93%
Number of salaries quoted 4,921 4,099 7,816
10th Percentile £32,500 £29,250 £32,000
25th Percentile £42,500 £39,250 £41,250
Median annual salary (50th Percentile) £60,000 £57,000 £55,000
Median % change year-on-year +5.26% +3.64% -8.33%
75th Percentile £77,500 £73,750 £72,500
90th Percentile £96,250 £93,778 £90,000
UK median annual salary £57,450 £53,500 £51,000
% change year-on-year +7.38% +4.90% -11.30%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 23 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (2.88%) SharePoint
2 11 (2.43%) Anypoint
2 11 (2.43%) Mule
3 10 (2.21%) Microsoft Exchange
4 9 (1.99%) Confluence
5 2 (0.44%) Apache Airflow
5 2 (0.44%) CMS
Applications
1 86 (19.03%) Microsoft Office
2 26 (5.75%) Microsoft Project
3 8 (1.77%) Microsoft Excel
4 4 (0.88%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 28 (6.19%) Dynamics CRM
2 24 (5.31%) Cloudability
2 24 (5.31%) Remedy ITSM
3 4 (0.88%) SAP HR
3 4 (0.88%) SAP S/4HANA
4 3 (0.66%) Dynamics NAV
4 3 (0.66%) Magento
4 3 (0.66%) Shopify
5 2 (0.44%) Elite 3E
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
Cloud Services
1 134 (29.65%) Microsoft 365
2 125 (27.65%) AWS
3 86 (19.03%) Azure
4 32 (7.08%) Entra ID
5 25 (5.53%) GCP
6 13 (2.88%) SaaS
7 7 (1.55%) GitHub
8 6 (1.33%) Dynamics 365
8 6 (1.33%) GitHub Actions
8 6 (1.33%) Power Platform
9 4 (0.88%) AWS Direct Connect
9 4 (0.88%) IaaS
9 4 (0.88%) OpenShift
9 4 (0.88%) PaaS
9 4 (0.88%) Virtual Private Cloud
10 3 (0.66%) Google Workspace
11 2 (0.44%) Datadog
11 2 (0.44%) Miro
11 2 (0.44%) OneDrive
11 2 (0.44%) Prefect
Communications & Networking
1 24 (5.31%) TCP/IP
2 22 (4.87%) VPN
3 14 (3.10%) SSL
4 13 (2.88%) DNS
5 11 (2.43%) Broadband
6 10 (2.21%) DHCP
7 9 (1.99%) Wi-Fi
8 5 (1.11%) Firewall
8 5 (1.11%) WAN
9 4 (0.88%) BGP
9 4 (0.88%) Cisco ASA
9 4 (0.88%) Cisco ISE
9 4 (0.88%) IPsec
9 4 (0.88%) LAN
9 4 (0.88%) MPLS
9 4 (0.88%) NetScaler
9 4 (0.88%) NX-OS
9 4 (0.88%) OSPF
9 4 (0.88%) VLAN
9 4 (0.88%) WLAN
Database & Business Intelligence
1 20 (4.42%) SQL Server
2 5 (1.11%) Power BI
3 4 (0.88%) Db2
3 4 (0.88%) SQL Server Integration Services
3 4 (0.88%) SQL Server Reporting Services
4 2 (0.44%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 52 (11.50%) JIRA
2 7 (1.55%) Git
3 6 (1.33%) Visual Studio Code
4 4 (0.88%) Atlassian Bamboo
4 4 (0.88%) Bitbucket
4 4 (0.88%) Selenium
5 2 (0.44%) Cypress.io
5 2 (0.44%) Rational Rhapsody
6 1 (0.22%) Jaeger
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 191 (42.26%) Social Skills
2 62 (13.72%) Finance
3 50 (11.06%) Public Sector
4 48 (10.62%) Swedish Language
5 42 (9.29%) Law
6 32 (7.08%) Analytical Skills
7 31 (6.86%) Inclusion and Diversity
8 29 (6.42%) Banking
8 29 (6.42%) French Language
9 16 (3.54%) Legal
10 12 (2.65%) Games
10 12 (2.65%) Organisational Skills
11 5 (1.11%) Manufacturing
11 5 (1.11%) Welsh Language
12 4 (0.88%) German Language
12 4 (0.88%) Publishing
13 3 (0.66%) Back Office
13 3 (0.66%) Korean Language
14 2 (0.44%) Financial Institution
14 2 (0.44%) Telecoms
Job Titles
1 141 (31.19%) Analyst
2 84 (18.58%) Service Analyst
3 81 (17.92%) Service Desk Analyst
4 60 (13.27%) Senior
5 52 (11.50%) Developer
6 47 (10.40%) IT Manager
7 33 (7.30%) Project Manager
8 32 (7.08%) Lead
8 32 (7.08%) ServiceNow Developer
9 31 (6.86%) Consultant
10 29 (6.42%) Architect
11 28 (6.19%) ServiceNow Consultant
12 27 (5.97%) ServiceNow Architect
13 25 (5.53%) Senior Analyst
14 24 (5.31%) IT Project Manager
14 24 (5.31%) ServiceNow Manager
15 23 (5.09%) Support Analyst
16 15 (3.32%) IT Analyst
16 15 (3.32%) Support Engineer
16 15 (3.32%) Technical Consultant
Libraries, Frameworks & Software Standards
1 26 (5.75%) REST
2 23 (5.09%) SOAP
3 13 (2.88%) Web Services
4 12 (2.65%) .NET
4 12 (2.65%) JWT
5 11 (2.43%) MUnit
5 11 (2.43%) OAuth
5 11 (2.43%) OAuth2
5 11 (2.43%) RAML
6 7 (1.55%) Middleware
7 4 (0.88%) JDBC
7 4 (0.88%) LDAP
8 3 (0.66%) CSS
8 3 (0.66%) HTML
8 3 (0.66%) SAML
9 2 (0.44%) Kafka
9 2 (0.44%) OpenTelemetry
9 2 (0.44%) Playwright
9 2 (0.44%) RabbitMQ
10 1 (0.22%) AngularJS
Miscellaneous
1 33 (7.30%) CMDB
1 33 (7.30%) Enterprise Software
2 28 (6.19%) Driving Licence
3 22 (4.87%) Onboarding
4 17 (3.76%) Management Information System
5 14 (3.10%) Product Ownership
6 13 (2.88%) Legacy Systems
7 11 (2.43%) Cyber Threat
7 11 (2.43%) Cyberattack
8 8 (1.77%) Data Centre
9 7 (1.55%) Private Cloud
9 7 (1.55%) Public Cloud
10 6 (1.33%) Self-Motivation
11 4 (0.88%) Legacy Applications
12 3 (0.66%) AI Agents
12 3 (0.66%) Analytical Mindset
13 2 (0.44%) Data Structures
13 2 (0.44%) NHS
14 1 (0.22%) Blackberry
14 1 (0.22%) Smartphone
Operating Systems
1 61 (13.50%) Windows
2 22 (4.87%) Windows Server
3 21 (4.65%) Linux
4 11 (2.43%) Windows 10
5 5 (1.11%) Mac OS
5 5 (1.11%) Unix
6 1 (0.22%) AIX
6 1 (0.22%) Android
6 1 (0.22%) Apple iOS
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 250 (55.31%) ITSM
2 229 (50.66%) ITIL
3 102 (22.57%) Customer Service
4 85 (18.81%) Mentoring
5 84 (18.58%) Performance Metrics
6 82 (18.14%) Continuous Improvement
7 80 (17.70%) Agile
8 79 (17.48%) Problem-Solving
9 76 (16.81%) Service Management
10 69 (15.27%) Stakeholder Management
11 64 (14.16%) AI
12 51 (11.28%) DevOps
13 49 (10.84%) Stakeholder Engagement
14 41 (9.07%) Cybersecurity
15 40 (8.85%) Service Delivery
16 36 (7.96%) ERP
17 33 (7.30%) CRM
17 33 (7.30%) Project Management
17 33 (7.30%) Roadmaps
18 30 (6.64%) Change Management
Programming Languages
1 36 (7.96%) SQL
2 30 (6.64%) PowerShell
3 24 (5.31%) Python
4 19 (4.20%) JavaScript
5 16 (3.54%) Java
6 11 (2.43%) DataWeave
7 8 (1.77%) Bash
7 8 (1.77%) C#
7 8 (1.77%) T-SQL
8 4 (0.88%) PL/SQL
8 4 (0.88%) VB.NET
9 2 (0.44%) TypeScript
Qualifications
1 108 (23.89%) Degree
2 102 (22.57%) AWS Certification
3 82 (18.14%) Microsoft Certification
4 77 (17.04%) MCSE
5 57 (12.61%) Security Cleared
6 34 (7.52%) SC Cleared
7 24 (5.31%) AWS Certified Solutions Architect
8 17 (3.76%) ITIL Certification
9 15 (3.32%) DV Cleared
10 10 (2.21%) BPSS Clearance
11 8 (1.77%) Azure Certification
11 8 (1.77%) ITIL Foundation Certificate
12 5 (1.11%) DBS Check
12 5 (1.11%) PMI Certification
12 5 (1.11%) PMP
13 2 (0.44%) A+ Certification
13 2 (0.44%) MCSA
14 1 (0.22%) ISTQB
14 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 98 (21.68%) QA
2 22 (4.87%) SLA
3 9 (1.99%) Accessibility
4 4 (0.88%) ISO/IEC 27001
4 4 (0.88%) PMO
5 2 (0.44%) Cyber Essentials
5 2 (0.44%) Data Quality
5 2 (0.44%) GRC
5 2 (0.44%) NIST
6 1 (0.22%) Actionable Recommendations
6 1 (0.22%) COBIT
6 1 (0.22%) Cyber Essentials PLUS
6 1 (0.22%) GDPR
6 1 (0.22%) Sarbanes-Oxley
6 1 (0.22%) WCAG
System Software
1 28 (6.19%) Active Directory
2 11 (2.43%) VMware Infrastructure
3 3 (0.66%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 26 (5.75%) Microsoft Intune
2 13 (2.88%) Ansible
3 12 (2.65%) Kubernetes
4 11 (2.43%) CloudHub
5 8 (1.77%) Single Sign-On
6 7 (1.55%) SCCM
6 7 (1.55%) Terraform
7 6 (1.33%) Packer
8 5 (1.11%) ZABBIX
9 4 (0.88%) Autotask
9 4 (0.88%) Grafana
9 4 (0.88%) Prometheus
10 3 (0.66%) Norton AntiVirus
11 2 (0.44%) Argo
11 2 (0.44%) Jamf Pro
11 2 (0.44%) Puppet
11 2 (0.44%) Salt
12 1 (0.22%) Data Guard
12 1 (0.22%) Oracle Flashback
12 1 (0.22%) Zipkin
Vendors
1 180 (39.82%) Microsoft
2 47 (10.40%) SAP
3 34 (7.52%) Oracle
4 29 (6.42%) Apple
5 25 (5.53%) Adobe
6 24 (5.31%) Remedy
7 19 (4.20%) BMC
8 17 (3.76%) Salesforce
9 13 (2.88%) MuleSoft
9 13 (2.88%) VMware
10 11 (2.43%) Cisco
11 8 (1.77%) Freshdesk
12 7 (1.55%) Dynatrace
12 7 (1.55%) Splunk
13 6 (1.33%) ConnectWise
13 6 (1.33%) EMC
13 6 (1.33%) F5
13 6 (1.33%) Palo Alto
13 6 (1.33%) SolarWinds
14 5 (1.11%) Workday