Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 17 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
17 Apr 2026
Same period 2025 Same period 2024
Rank 122 171 241
Rank change year-on-year +49 +70 -20
Permanent jobs citing ServiceNow 373 266 430
As % of all permanent jobs with remote/hybrid work options 2.12% 2.01% 1.32%
As % of the Vendors category 6.74% 4.75% 3.18%
Number of salaries quoted 202 245 389
10th Percentile £38,500 £31,250 £35,924
25th Percentile £45,000 £45,625 £50,000
Median annual salary (50th Percentile) £55,000 £67,500 £62,783
Median % change year-on-year -18.52% +7.51% +8.60%
75th Percentile £77,500 £86,250 £85,000
90th Percentile £97,500 £96,250 £91,250
UK median annual salary £65,000 £60,000 £60,000
% change year-on-year +8.33% - +4.35%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,532 5,598 13,541
As % of all permanent jobs with a WFH option 31.38% 42.33% 41.57%
Number of salaries quoted 3,525 3,841 10,212
10th Percentile £31,250 £31,250 £31,250
25th Percentile £42,114 £43,750 £41,250
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% -7.60%
75th Percentile £77,424 £75,000 £71,250
90th Percentile £95,000 £96,250 £87,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 17 April 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (3.22%) SharePoint
2 7 (1.88%) Confluence
3 2 (0.54%) Apache Airflow
3 2 (0.54%) Microsoft Exchange
3 2 (0.54%) Tomcat
3 2 (0.54%) WebSphere
3 2 (0.54%) WebSphere Application Server
4 1 (0.27%) CMS
Applications
1 89 (23.86%) Microsoft Office
2 4 (1.07%) Microsoft Excel
2 4 (1.07%) Microsoft Project
3 1 (0.27%) EngageOne
3 1 (0.27%) Microsoft PowerPoint
Business Applications
1 13 (3.49%) Dynamics CRM
2 9 (2.41%) Cloudability
2 9 (2.41%) Dynamics NAV
2 9 (2.41%) Magento
2 9 (2.41%) Shopify
3 8 (2.14%) Remedy ITSM
4 4 (1.07%) SAP HR
5 2 (0.54%) Dynamics AX
5 2 (0.54%) Elite 3E
6 1 (0.27%) NetSuite
6 1 (0.27%) SAP GRC
6 1 (0.27%) SAP S/4HANA
6 1 (0.27%) TIBCO iProcess
Cloud Services
1 121 (32.44%) Microsoft 365
2 110 (29.49%) AWS
3 65 (17.43%) Azure
4 21 (5.63%) SaaS
5 19 (5.09%) Entra ID
6 15 (4.02%) Dynamics 365
7 9 (2.41%) AWS Direct Connect
7 9 (2.41%) GCP
7 9 (2.41%) Virtual Private Cloud
8 6 (1.61%) Power Platform
9 5 (1.34%) GitHub
10 4 (1.07%) Azure DevOps
10 4 (1.07%) GitHub Actions
10 4 (1.07%) IaaS
10 4 (1.07%) Mimecast
10 4 (1.07%) PaaS
11 3 (0.80%) Datadog
11 3 (0.80%) Oracle Service Cloud
12 2 (0.54%) Prefect
13 1 (0.27%) OCI
Communications & Networking
1 17 (4.56%) VPN
2 12 (3.22%) Wi-Fi
3 11 (2.95%) DNS
4 10 (2.68%) TCP/IP
4 10 (2.68%) WAN
5 9 (2.41%) BGP
5 9 (2.41%) Broadband
5 9 (2.41%) Cisco ASA
5 9 (2.41%) Cisco Firepower
5 9 (2.41%) Cisco ISE
5 9 (2.41%) Firewall
5 9 (2.41%) IPsec
5 9 (2.41%) LAN
5 9 (2.41%) MPLS
5 9 (2.41%) NetScaler
5 9 (2.41%) NX-OS
5 9 (2.41%) OSPF
5 9 (2.41%) SD-WAN
5 9 (2.41%) VXLAN
5 9 (2.41%) WLAN
Database & Business Intelligence
1 19 (5.09%) SQL Server
2 6 (1.61%) DB2
3 4 (1.07%) Power BI
3 4 (1.07%) SQL Server Integration Services
3 4 (1.07%) SQL Server Reporting Services
4 3 (0.80%) PostgreSQL
5 2 (0.54%) Tableau
6 1 (0.27%) Oracle Database
6 1 (0.27%) Oracle Exadata
6 1 (0.27%) Relational Database
Development Applications
1 36 (9.65%) JIRA
2 6 (1.61%) Git
3 4 (1.07%) Selenium
3 4 (1.07%) Visual Studio Code
4 2 (0.54%) Cypress.io
4 2 (0.54%) Rational Rhapsody
5 1 (0.27%) Atlassian Bamboo
5 1 (0.27%) Bitbucket
5 1 (0.27%) JMeter
5 1 (0.27%) Postman
General
1 199 (53.35%) Social Skills
2 83 (22.25%) French Language
3 44 (11.80%) Finance
4 36 (9.65%) Swedish Language
5 33 (8.85%) Law
6 27 (7.24%) Analytical Skills
7 21 (5.63%) Inclusion and Diversity
8 20 (5.36%) Public Sector
9 16 (4.29%) Banking
10 11 (2.95%) Back Office
11 10 (2.68%) Games
12 9 (2.41%) Legal
13 5 (1.34%) Manufacturing
13 5 (1.34%) Organisational Skills
14 4 (1.07%) German Language
14 4 (1.07%) Marketing
15 3 (0.80%) Financial Institution
15 3 (0.80%) Presentation Skills
16 2 (0.54%) International Banking
16 2 (0.54%) Investment Banking
Job Titles
1 140 (37.53%) Analyst
2 96 (25.74%) Service Analyst
3 94 (25.20%) Service Desk Analyst
4 36 (9.65%) Senior
5 28 (7.51%) Developer
6 27 (7.24%) Support Analyst
7 26 (6.97%) ServiceNow Developer
8 20 (5.36%) Consultant
8 20 (5.36%) IT Manager
9 19 (5.09%) Senior Analyst
10 18 (4.83%) Architect
11 17 (4.56%) Applications Support
12 15 (4.02%) Applications Support Analyst
12 15 (4.02%) Lead
12 15 (4.02%) ServiceNow Architect
12 15 (4.02%) ServiceNow Consultant
13 14 (3.75%) Infrastructure Manager
13 14 (3.75%) Infrastructure Support
13 14 (3.75%) Service Manager
14 13 (3.49%) Project Manager
Libraries, Frameworks & Software Standards
1 23 (6.17%) REST
2 20 (5.36%) SOAP
3 13 (3.49%) Middleware
4 10 (2.68%) CSS
4 10 (2.68%) HTML
5 7 (1.88%) .NET
5 7 (1.88%) JSON
5 7 (1.88%) Web Services
6 6 (1.61%) XML
7 5 (1.34%) LDAP
8 3 (0.80%) JDBC
8 3 (0.80%) OpenTelemetry
8 3 (0.80%) SAML
9 2 (0.54%) AngularJS
9 2 (0.54%) Kafka
9 2 (0.54%) LAPP Stack
9 2 (0.54%) Playwright
9 2 (0.54%) RabbitMQ
9 2 (0.54%) WebSphere MQ
10 1 (0.27%) SailPoint
Miscellaneous
1 27 (7.24%) Onboarding
2 18 (4.83%) Management Information System
3 17 (4.56%) Product Ownership
4 16 (4.29%) CMDB
5 15 (4.02%) Data Centre
6 9 (2.41%) Enterprise Software
7 7 (1.88%) Cyber Threat
7 7 (1.88%) Cyberattack
8 5 (1.34%) Driving Licence
8 5 (1.34%) Private Cloud
8 5 (1.34%) Public Cloud
9 4 (1.07%) Legacy Applications
10 3 (0.80%) AI Agents
10 3 (0.80%) Analytical Mindset
10 3 (0.80%) Virtual Team
11 2 (0.54%) Data Structures
11 2 (0.54%) Linux Command Line
11 2 (0.54%) NHS
11 2 (0.54%) PMI
11 2 (0.54%) Social Media
Operating Systems
1 55 (14.75%) Windows
2 27 (7.24%) Windows 10
3 16 (4.29%) Linux
4 10 (2.68%) Windows Server
5 3 (0.80%) Android
5 3 (0.80%) Apple iOS
5 3 (0.80%) Red Hat Enterprise Linux
5 3 (0.80%) Unix
6 1 (0.27%) AIX
6 1 (0.27%) CentOS
6 1 (0.27%) Solaris
6 1 (0.27%) Ubuntu
6 1 (0.27%) Windows Server 2016
6 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 231 (61.93%) ITSM
2 203 (54.42%) ITIL
3 112 (30.03%) Customer Service
4 89 (23.86%) Performance Metrics
5 79 (21.18%) Continuous Improvement
6 73 (19.57%) Service Management
7 67 (17.96%) Problem-Solving
8 55 (14.75%) Service Delivery
9 51 (13.67%) Agile
9 51 (13.67%) Mentoring
10 47 (12.60%) Stakeholder Management
11 33 (8.85%) Change Management
12 25 (6.70%) AI
12 25 (6.70%) User Experience
13 24 (6.43%) Stakeholder Engagement
14 23 (6.17%) DevOps
15 22 (5.90%) CRM
15 22 (5.90%) Decision-Making
16 21 (5.63%) Cybersecurity
17 20 (5.36%) Roadmaps
Programming Languages
1 27 (7.24%) SQL
2 22 (5.90%) JavaScript
3 11 (2.95%) Python
4 10 (2.68%) PowerShell
5 9 (2.41%) T-SQL
6 7 (1.88%) Java
7 6 (1.61%) C#
8 4 (1.07%) PL/SQL
8 4 (1.07%) VB.NET
9 2 (0.54%) Bash
9 2 (0.54%) TypeScript
Qualifications
1 113 (30.29%) Degree
2 96 (25.74%) AWS Certification
3 94 (25.20%) Microsoft Certification
4 89 (23.86%) MCSE
5 15 (4.02%) ITIL Certification
5 15 (4.02%) Security Cleared
6 9 (2.41%) AWS Certified Solutions Architect
6 9 (2.41%) PMI Certification
7 8 (2.14%) SC Cleared
8 7 (1.88%) PMP
9 6 (1.61%) Azure Certification
10 5 (1.34%) ITIL Foundation Certificate
11 4 (1.07%) Microsoft Certified Professional
11 4 (1.07%) MOS
12 1 (0.27%) A+ Certification
12 1 (0.27%) ISTQB
12 1 (0.27%) Oracle Certification
12 1 (0.27%) Postgraduate
12 1 (0.27%) PRINCE2 Certification
12 1 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 96 (25.74%) QA
2 9 (2.41%) Data Quality
3 8 (2.14%) Accessibility
4 7 (1.88%) GDPR
5 6 (1.61%) SLA
6 3 (0.80%) ISO/IEC 27001
6 3 (0.80%) PMO
7 2 (0.54%) Cyber Essentials
7 2 (0.54%) ISO/IEC 19770
7 2 (0.54%) NIST
8 1 (0.27%) Cyber Essentials PLUS
8 1 (0.27%) GRC
8 1 (0.27%) Sarbanes-Oxley
8 1 (0.27%) WCAG
System Software
1 38 (10.19%) Active Directory
2 5 (1.34%) VMware Infrastructure
3 1 (0.27%) Docker
3 1 (0.27%) Oracle RAC
3 1 (0.27%) vSphere
Systems Management
1 20 (5.36%) SCCM
2 10 (2.68%) Microsoft Intune
3 9 (2.41%) Ansible
4 6 (1.61%) Kubernetes
4 6 (1.61%) Single Sign-On
4 6 (1.61%) Terraform
5 4 (1.07%) Packer
6 2 (0.54%) Argo
6 2 (0.54%) Puppet
6 2 (0.54%) Salt
7 1 (0.27%) Active Directory Federation Services
7 1 (0.27%) Data Guard
7 1 (0.27%) Forefront Identity Manager
7 1 (0.27%) Grafana
7 1 (0.27%) Oracle Enterprise Manager
7 1 (0.27%) Oracle Flashback
7 1 (0.27%) Prometheus
7 1 (0.27%) vCenter Server
Vendors
1 148 (39.68%) Microsoft
2 21 (5.63%) SolarWinds
3 13 (3.49%) Cisco
3 13 (3.49%) Dynatrace
3 13 (3.49%) Workday
4 11 (2.95%) SAP
5 10 (2.68%) Apple
5 10 (2.68%) Oracle
6 9 (2.41%) Adobe
6 9 (2.41%) BMC
6 9 (2.41%) CheckPoint
6 9 (2.41%) ConnectWise
6 9 (2.41%) Fortinet
6 9 (2.41%) Meraki
6 9 (2.41%) WooCommerce
7 8 (2.14%) Citrix
7 8 (2.14%) Remedy
8 7 (1.88%) Freshdesk
9 5 (1.34%) Salesforce
9 5 (1.34%) Splunk