Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 9 October 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
9 Oct 2026
Same period 2025 Same period 2024
Rank 154 170 208
Rank change year-on-year +16 +38 -33
Permanent jobs citing ServiceNow 417 311 349
As % of all permanent jobs with remote/hybrid work options 1.68% 1.85% 1.61%
As % of the Vendors category 5.43% 3.62% 4.20%
Number of salaries quoted 247 178 252
10th Percentile £36,250 £40,050 £35,953
25th Percentile £46,250 £50,000 £45,000
Median annual salary (50th Percentile) £65,576 £65,000 £60,459
Median % change year-on-year +0.89% +7.51% -3.27%
75th Percentile £80,000 £80,000 £76,250
90th Percentile £100,000 £87,500 £96,250
UK median annual salary £70,000 £65,000 £60,000
% change year-on-year +7.69% +8.33% +0.82%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,686 8,595 8,312
As % of all permanent jobs with a WFH option 31.01% 51.19% 38.35%
Number of salaries quoted 5,399 3,693 4,592
10th Percentile £31,250 £28,500 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £57,500 £55,000 £60,000
Median % change year-on-year +4.55% -8.33% -
75th Percentile £77,500 £75,000 £77,500
90th Percentile £97,500 £90,000 £93,250
UK median annual salary £56,400 £50,000 £56,252
% change year-on-year +12.80% -11.11% -2.17%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 9 October 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (3.60%) SharePoint
2 13 (3.12%) Anypoint
2 13 (3.12%) Microsoft Exchange
2 13 (3.12%) Mule
3 5 (1.20%) Confluence
4 1 (0.24%) CMS
Applications
1 59 (14.15%) Microsoft Office
2 32 (7.67%) Microsoft Project
3 8 (1.92%) Microsoft Excel
4 3 (0.72%) Microsoft PowerPoint
5 2 (0.48%) MS Visio
5 2 (0.48%) Spreadsheet
6 1 (0.24%) Acrobat
Business Applications
1 29 (6.95%) Remedy ITSM
2 27 (6.47%) Dynamics CRM
3 19 (4.56%) Cloudability
4 4 (0.96%) SAP S/4HANA
5 2 (0.48%) Maximo
6 1 (0.24%) Magento
6 1 (0.24%) Salesforce CRM
6 1 (0.24%) SAP CAR
6 1 (0.24%) Workday HCM
Cloud Services
1 98 (23.50%) Microsoft 365
2 95 (22.78%) AWS
3 69 (16.55%) Azure
4 25 (6.00%) Entra ID
4 25 (6.00%) GCP
5 20 (4.80%) Power Platform
6 9 (2.16%) SaaS
7 6 (1.44%) Microsoft Copilot
8 5 (1.20%) Boomi
8 5 (1.20%) Google Workspace
9 4 (0.96%) OCI
9 4 (0.96%) Power Automate
9 4 (0.96%) SuccessFactors
10 3 (0.72%) Dynamics 365
10 3 (0.72%) OneDrive
10 3 (0.72%) OpenShift
11 2 (0.48%) Azure AI
11 2 (0.48%) GitHub
11 2 (0.48%) iPaaS
11 2 (0.48%) Lucidchart
Communications & Networking
1 19 (4.56%) TCP/IP
2 15 (3.60%) VPN
3 13 (3.12%) SSL
4 7 (1.68%) DHCP
4 7 (1.68%) DNS
4 7 (1.68%) VLAN
5 4 (0.96%) Broadband
5 4 (0.96%) Firewall
5 4 (0.96%) Wi-Fi
6 2 (0.48%) Ethernet
7 1 (0.24%) Wireless
Database & Business Intelligence
1 16 (3.84%) Power BI
2 8 (1.92%) SQL Server
3 6 (1.44%) GIS
4 5 (1.20%) Relational Database
5 2 (0.48%) BusinessObjects
5 2 (0.48%) MySQL
5 2 (0.48%) PostgreSQL
6 1 (0.24%) NoSQL
6 1 (0.24%) Oracle Exadata
Development Applications
1 57 (13.67%) JIRA
2 3 (0.72%) Atlassian Bamboo
2 3 (0.72%) Bitbucket
2 3 (0.72%) Git
3 2 (0.48%) Visual Studio Code
4 1 (0.24%) Jaeger
4 1 (0.24%) Jenkins
General
1 160 (38.37%) Social Skills
2 54 (12.95%) Finance
3 51 (12.23%) Public Sector
4 46 (11.03%) Analytical Skills
5 44 (10.55%) Swedish Language
6 40 (9.59%) Banking
7 38 (9.11%) Law
8 28 (6.71%) Inclusion and Diversity
9 18 (4.32%) Legal
10 15 (3.60%) Organisational Skills
11 11 (2.64%) French Language
12 6 (1.44%) Manufacturing
12 6 (1.44%) Telecoms
13 5 (1.20%) Welsh Language
14 4 (0.96%) Aerospace
14 4 (0.96%) Games
14 4 (0.96%) Retail
15 3 (0.72%) Documentation Skills
15 3 (0.72%) Korean Language
15 3 (0.72%) Publishing
Job Titles
1 110 (26.38%) Analyst
2 71 (17.03%) IT Manager
3 58 (13.91%) Architect
3 58 (13.91%) Senior
4 53 (12.71%) Service Analyst
4 53 (12.71%) ServiceNow Architect
5 51 (12.23%) Developer
5 51 (12.23%) Service Desk Analyst
6 33 (7.91%) Lead
6 33 (7.91%) Project Manager
7 30 (7.19%) ServiceNow Developer
8 27 (6.47%) IT Project Manager
9 26 (6.24%) Consultant
10 24 (5.76%) ServiceNow Consultant
11 22 (5.28%) IT Analyst
12 21 (5.04%) Senior Analyst
12 21 (5.04%) ServiceNow Manager
12 21 (5.04%) Support Analyst
13 20 (4.80%) Technical Architect
14 19 (4.56%) Service Manager
Libraries, Frameworks & Software Standards
1 17 (4.08%) REST
1 17 (4.08%) SOAP
2 14 (3.36%) OAuth
3 13 (3.12%) JWT
3 13 (3.12%) MUnit
3 13 (3.12%) OAuth2
3 13 (3.12%) RAML
4 10 (2.40%) Web Services
5 5 (1.20%) .NET
5 5 (1.20%) CSS
5 5 (1.20%) HTML
6 4 (0.96%) LDAP
7 3 (0.72%) Ajax
7 3 (0.72%) Middleware
8 2 (0.48%) Terraform
8 2 (0.48%) XML
9 1 (0.24%) AngularJS
9 1 (0.24%) Guice
9 1 (0.24%) RESTful
9 1 (0.24%) Spring Boot
Miscellaneous
1 42 (10.07%) Enterprise Software
2 40 (9.59%) CMDB
3 32 (7.67%) Driving Licence
4 22 (5.28%) Onboarding
5 20 (4.80%) Management Information System
6 15 (3.60%) Legacy Systems
7 11 (2.64%) Self-Motivation
8 7 (1.68%) Greenfield Project
9 6 (1.44%) Product Ownership
10 4 (0.96%) Cloud Native
10 4 (0.96%) Cyber Threat
10 4 (0.96%) Cyberattack
10 4 (0.96%) Data Centre
11 3 (0.72%) Virtual Team
12 2 (0.48%) Analytical Mindset
12 2 (0.48%) Fibre Optics
12 2 (0.48%) Low-Code
12 2 (0.48%) Private Cloud
12 2 (0.48%) Public Cloud
12 2 (0.48%) Reference Data
Operating Systems
1 43 (10.31%) Windows
2 14 (3.36%) Windows Server
3 12 (2.88%) Linux
4 7 (1.68%) Mac OS
5 5 (1.20%) Unix
5 5 (1.20%) Windows 10
6 2 (0.48%) Android
6 2 (0.48%) Apple iOS
7 1 (0.24%) AIX
7 1 (0.24%) Red Hat Enterprise Linux
7 1 (0.24%) Solaris
Processes & Methodologies
1 210 (50.36%) ITIL
2 206 (49.40%) ITSM
3 88 (21.10%) Continuous Improvement
4 87 (20.86%) Service Management
5 80 (19.18%) Stakeholder Management
6 78 (18.71%) Customer Service
7 73 (17.51%) Problem-Solving
8 70 (16.79%) Mentoring
9 60 (14.39%) Agile
10 58 (13.91%) Performance Metrics
11 57 (13.67%) AI
12 56 (13.43%) Stakeholder Engagement
13 46 (11.03%) Service Delivery
14 43 (10.31%) DevOps
15 41 (9.83%) Asset Management
16 40 (9.59%) Change Management
17 37 (8.87%) Root Cause Analysis
18 35 (8.39%) Project Management
19 34 (8.15%) Cybersecurity
19 34 (8.15%) ERP
Programming Languages
1 25 (6.00%) PowerShell
1 25 (6.00%) SQL
2 19 (4.56%) JavaScript
3 18 (4.32%) Python
4 13 (3.12%) DataWeave
5 11 (2.64%) Java
6 7 (1.68%) Bash
7 5 (1.20%) T-SQL
8 2 (0.48%) C#
8 2 (0.48%) Google Apps Script
Qualifications
1 91 (21.82%) Security Cleared
2 79 (18.94%) Degree
3 75 (17.99%) AWS Certification
4 66 (15.83%) SC Cleared
5 57 (13.67%) Microsoft Certification
6 50 (11.99%) MCSE
7 19 (4.56%) AWS Certified Solutions Architect
7 19 (4.56%) DV Cleared
8 12 (2.88%) ITIL Certification
9 9 (2.16%) BPSS Clearance
9 9 (2.16%) ITIL Foundation Certificate
10 8 (1.92%) Azure Certification
11 4 (0.96%) APMP
11 4 (0.96%) DBS Check
11 4 (0.96%) ISEB
11 4 (0.96%) PRINCE2 Practitioner
12 3 (0.72%) A+ Certification
12 3 (0.72%) CCNA
12 3 (0.72%) CCNP
12 3 (0.72%) Cisco Certification
Quality Assurance & Compliance
1 64 (15.35%) QA
2 30 (7.19%) SLA
3 5 (1.20%) GRC
4 4 (0.96%) COBIT
4 4 (0.96%) ISO/IEC 27001
5 3 (0.72%) PMO
6 2 (0.48%) Accessibility
6 2 (0.48%) Cyber Essentials
6 2 (0.48%) Cyber Essentials PLUS
6 2 (0.48%) Data Quality
7 1 (0.24%) Actionable Recommendations
System Software
1 18 (4.32%) Active Directory
2 6 (1.44%) VMware Infrastructure
3 3 (0.72%) Hyper-V
4 1 (0.24%) Docker
4 1 (0.24%) Oracle RAC
Systems Management
1 25 (6.00%) Microsoft Intune
2 13 (3.12%) CloudHub
3 7 (1.68%) Kubernetes
4 6 (1.44%) Ansible
4 6 (1.44%) Jamf Pro
5 5 (1.20%) Single Sign-On
5 5 (1.20%) ZABBIX
6 4 (0.96%) Autotask
6 4 (0.96%) Grafana
7 3 (0.72%) FortiGate
7 3 (0.72%) Norton AntiVirus
7 3 (0.72%) Prometheus
8 2 (0.48%) Packer
8 2 (0.48%) SCCM
9 1 (0.24%) AirWatch
9 1 (0.24%) Data Guard
9 1 (0.24%) Oracle Enterprise Manager
9 1 (0.24%) Oracle Flashback
9 1 (0.24%) Zipkin
Vendors
1 136 (32.61%) Microsoft
2 54 (12.95%) SAP
3 35 (8.39%) Oracle
4 29 (6.95%) Remedy
5 24 (5.76%) Apple
6 22 (5.28%) BMC
7 21 (5.04%) Adobe
8 18 (4.32%) Salesforce
9 15 (3.60%) MuleSoft
10 10 (2.40%) Google
11 9 (2.16%) VMware
12 7 (1.68%) Cisco
12 7 (1.68%) Splunk
13 5 (1.20%) Dynatrace
13 5 (1.20%) Freshdesk
14 4 (0.96%) Alteryx
14 4 (0.96%) SolarWinds
14 4 (0.96%) Workday
15 3 (0.72%) Bloomberg
15 3 (0.72%) Veeam