Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 9 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
9 Jun 2026
Same period 2025 Same period 2024
Rank 129 223 240
Rank change year-on-year +94 +17 -32
Permanent jobs citing ServiceNow 401 234 438
As % of all permanent jobs with remote/hybrid work options 2.06% 1.55% 1.29%
As % of the Vendors category 6.71% 3.25% 3.26%
Number of salaries quoted 224 200 388
10th Percentile £36,250 £34,850 £38,875
25th Percentile £46,584 £51,188 £51,250
Median annual salary (50th Percentile) £58,375 £69,500 £62,783
Median % change year-on-year -16.01% +10.70% +5.47%
75th Percentile £77,813 £86,250 £81,250
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,373 £60,000
% change year-on-year +12.23% +3.95% +3.45%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,972 7,193 13,433
As % of all permanent jobs with a WFH option 30.69% 47.65% 39.44%
Number of salaries quoted 4,006 3,839 9,819
10th Percentile £31,250 £29,750 £31,500
25th Percentile £42,500 £40,903 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £75,000 £71,236
90th Percentile £96,250 £95,000 £87,500
UK median annual salary £56,500 £55,000 £50,000
% change year-on-year +2.73% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 9 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (4.24%) SharePoint
2 8 (2.00%) Microsoft Exchange
3 7 (1.75%) Confluence
4 3 (0.75%) Anypoint
4 3 (0.75%) Mule
5 2 (0.50%) Apache Airflow
5 2 (0.50%) CMS
Applications
1 72 (17.96%) Microsoft Office
2 19 (4.74%) Microsoft Project
3 7 (1.75%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 25 (6.23%) Dynamics CRM
2 24 (5.99%) Cloudability
3 7 (1.75%) Remedy ITSM
4 6 (1.50%) Dynamics NAV
4 6 (1.50%) Magento
4 6 (1.50%) Shopify
5 4 (1.00%) SAP HR
5 4 (1.00%) SAP S/4HANA
6 2 (0.50%) Elite 3E
7 1 (0.25%) Dynamics AX
7 1 (0.25%) NetSuite
7 1 (0.25%) Salesforce CRM
7 1 (0.25%) SAP GRC
7 1 (0.25%) TIBCO iProcess
Cloud Services
1 112 (27.93%) Microsoft 365
2 103 (25.69%) AWS
3 81 (20.20%) Azure
4 24 (5.99%) GCP
5 23 (5.74%) Entra ID
6 17 (4.24%) SaaS
7 10 (2.49%) Dynamics 365
8 8 (2.00%) AWS Direct Connect
8 8 (2.00%) Virtual Private Cloud
9 7 (1.75%) GitHub
9 7 (1.75%) Power Platform
10 6 (1.50%) GitHub Actions
11 4 (1.00%) IaaS
11 4 (1.00%) Mimecast
11 4 (1.00%) PaaS
12 3 (0.75%) Datadog
12 3 (0.75%) OpenShift
12 3 (0.75%) Oracle Service Cloud
13 2 (0.50%) Miro
13 2 (0.50%) Prefect
Communications & Networking
1 19 (4.74%) VPN
2 16 (3.99%) TCP/IP
3 13 (3.24%) Wi-Fi
4 12 (2.99%) DNS
5 9 (2.24%) Broadband
5 9 (2.24%) DHCP
5 9 (2.24%) Firewall
5 9 (2.24%) WAN
6 8 (2.00%) BGP
6 8 (2.00%) Cisco ASA
6 8 (2.00%) Cisco ISE
6 8 (2.00%) IPsec
6 8 (2.00%) LAN
6 8 (2.00%) MPLS
6 8 (2.00%) NetScaler
6 8 (2.00%) NX-OS
6 8 (2.00%) OSPF
6 8 (2.00%) SD-WAN
6 8 (2.00%) VXLAN
6 8 (2.00%) WLAN
Database & Business Intelligence
1 18 (4.49%) SQL Server
2 6 (1.50%) Power BI
3 4 (1.00%) Db2
3 4 (1.00%) SQL Server Integration Services
3 4 (1.00%) SQL Server Reporting Services
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Database
4 1 (0.25%) Oracle Exadata
4 1 (0.25%) PostgreSQL
4 1 (0.25%) Relational Database
4 1 (0.25%) Tableau
Development Applications
1 51 (12.72%) JIRA
2 8 (2.00%) Git
3 6 (1.50%) Visual Studio Code
4 4 (1.00%) Selenium
5 3 (0.75%) Atlassian Bamboo
5 3 (0.75%) Bitbucket
6 2 (0.50%) Cypress.io
6 2 (0.50%) Rational Rhapsody
7 1 (0.25%) JMeter
7 1 (0.25%) Postman
General
1 171 (42.64%) Social Skills
2 47 (11.72%) Finance
2 47 (11.72%) French Language
3 39 (9.73%) Public Sector
4 34 (8.48%) Inclusion and Diversity
5 31 (7.73%) Analytical Skills
6 30 (7.48%) Law
7 20 (4.99%) Swedish Language
8 15 (3.74%) Banking
9 11 (2.74%) Legal
10 9 (2.24%) Games
10 9 (2.24%) Organisational Skills
11 6 (1.50%) Back Office
11 6 (1.50%) Manufacturing
12 4 (1.00%) German Language
12 4 (1.00%) Publishing
13 3 (0.75%) Financial Institution
14 2 (0.50%) International Banking
14 2 (0.50%) Presentation Skills
14 2 (0.50%) Telecoms
Job Titles
1 134 (33.42%) Analyst
2 77 (19.20%) Service Analyst
3 74 (18.45%) Service Desk Analyst
4 62 (15.46%) Senior
5 34 (8.48%) Developer
6 32 (7.98%) Consultant
7 31 (7.73%) IT Manager
7 31 (7.73%) Senior Analyst
8 29 (7.23%) Project Manager
9 27 (6.73%) ServiceNow Developer
9 27 (6.73%) Support Analyst
10 26 (6.48%) ServiceNow Consultant
11 22 (5.49%) Architect
12 21 (5.24%) Lead
13 19 (4.74%) ServiceNow Architect
13 19 (4.74%) ServiceNow Manager
14 18 (4.49%) IT Project Manager
15 15 (3.74%) Applications Support
15 15 (3.74%) Applications Support Analyst
16 14 (3.49%) Technical Consultant
Libraries, Frameworks & Software Standards
1 26 (6.48%) REST
2 23 (5.74%) SOAP
3 11 (2.74%) .NET
4 10 (2.49%) Middleware
4 10 (2.49%) Web Services
5 4 (1.00%) JWT
6 3 (0.75%) CSS
6 3 (0.75%) HTML
6 3 (0.75%) JDBC
6 3 (0.75%) LDAP
6 3 (0.75%) MUnit
6 3 (0.75%) OAuth
6 3 (0.75%) OAuth2
6 3 (0.75%) OpenTelemetry
6 3 (0.75%) RAML
6 3 (0.75%) SAML
7 2 (0.50%) Kafka
7 2 (0.50%) Playwright
7 2 (0.50%) RabbitMQ
8 1 (0.25%) SailPoint
Miscellaneous
1 29 (7.23%) CMDB
2 26 (6.48%) Enterprise Software
2 26 (6.48%) Onboarding
3 21 (5.24%) Driving Licence
4 17 (4.24%) Product Ownership
5 16 (3.99%) Management Information System
6 14 (3.49%) Data Centre
7 7 (1.75%) Cyber Threat
7 7 (1.75%) Cyberattack
7 7 (1.75%) Private Cloud
7 7 (1.75%) Public Cloud
8 5 (1.25%) Analytical Mindset
9 4 (1.00%) Legacy Applications
10 3 (0.75%) AI Agents
10 3 (0.75%) Legacy Systems
11 2 (0.50%) Data Structures
11 2 (0.50%) NHS
11 2 (0.50%) PMI
11 2 (0.50%) Self-Motivation
11 2 (0.50%) Social Media
Operating Systems
1 60 (14.96%) Windows
2 21 (5.24%) Windows 10
3 19 (4.74%) Linux
4 15 (3.74%) Windows Server
5 2 (0.50%) Android
5 2 (0.50%) Apple iOS
6 1 (0.25%) AIX
6 1 (0.25%) CentOS
6 1 (0.25%) Mac OS
6 1 (0.25%) Red Hat Enterprise Linux
6 1 (0.25%) Solaris
6 1 (0.25%) Ubuntu
6 1 (0.25%) Unix
Processes & Methodologies
1 215 (53.62%) ITSM
2 182 (45.39%) ITIL
3 89 (22.19%) Customer Service
4 86 (21.45%) Continuous Improvement
5 77 (19.20%) Service Management
6 75 (18.70%) Agile
6 75 (18.70%) Mentoring
7 69 (17.21%) Performance Metrics
7 69 (17.21%) Problem-Solving
8 62 (15.46%) Stakeholder Management
9 53 (13.22%) AI
10 52 (12.97%) Service Delivery
11 48 (11.97%) Stakeholder Engagement
12 40 (9.98%) DevOps
13 36 (8.98%) Cybersecurity
14 34 (8.48%) ERP
15 33 (8.23%) CRM
16 29 (7.23%) Change Management
17 28 (6.98%) Project Management
18 25 (6.23%) Waterfall
Programming Languages
1 29 (7.23%) SQL
2 19 (4.74%) PowerShell
3 15 (3.74%) JavaScript
3 15 (3.74%) Python
4 11 (2.74%) Java
5 8 (2.00%) C#
6 6 (1.50%) T-SQL
7 4 (1.00%) Bash
7 4 (1.00%) PL/SQL
7 4 (1.00%) VB.NET
8 3 (0.75%) DataWeave
9 2 (0.50%) TypeScript
Qualifications
1 96 (23.94%) Degree
2 89 (22.19%) AWS Certification
3 74 (18.45%) Microsoft Certification
4 68 (16.96%) MCSE
5 35 (8.73%) Security Cleared
6 24 (5.99%) AWS Certified Solutions Architect
7 15 (3.74%) SC Cleared
8 14 (3.49%) ITIL Certification
9 12 (2.99%) DV Cleared
10 8 (2.00%) Azure Certification
10 8 (2.00%) PMI Certification
11 6 (1.50%) PMP
12 5 (1.25%) BPSS Clearance
13 4 (1.00%) Microsoft Certified Professional
13 4 (1.00%) MOS
14 3 (0.75%) ITIL Foundation Certificate
15 2 (0.50%) A+ Certification
15 2 (0.50%) DBS Check
15 2 (0.50%) MCSA
16 1 (0.25%) Oracle Certification
Quality Assurance & Compliance
1 80 (19.95%) QA
2 10 (2.49%) Accessibility
2 10 (2.49%) SLA
3 4 (1.00%) GDPR
3 4 (1.00%) PMO
4 3 (0.75%) ISO/IEC 27001
5 2 (0.50%) Cyber Essentials
5 2 (0.50%) Data Quality
5 2 (0.50%) NIST
6 1 (0.25%) Actionable Recommendations
6 1 (0.25%) Cyber Essentials PLUS
6 1 (0.25%) GRC
6 1 (0.25%) Sarbanes-Oxley
6 1 (0.25%) WCAG
System Software
1 38 (9.48%) Active Directory
2 9 (2.24%) VMware Infrastructure
3 1 (0.25%) Docker
3 1 (0.25%) Hyper-V
3 1 (0.25%) Oracle RAC
3 1 (0.25%) vSphere
Systems Management
1 16 (3.99%) Microsoft Intune
1 16 (3.99%) SCCM
2 13 (3.24%) Ansible
3 10 (2.49%) Kubernetes
4 8 (2.00%) Terraform
5 7 (1.75%) Single Sign-On
6 6 (1.50%) Packer
7 3 (0.75%) CloudHub
7 3 (0.75%) Grafana
7 3 (0.75%) Norton AntiVirus
7 3 (0.75%) Prometheus
8 2 (0.50%) Argo
8 2 (0.50%) Autotask
8 2 (0.50%) Puppet
8 2 (0.50%) Salt
9 1 (0.25%) Data Guard
9 1 (0.25%) Forefront Identity Manager
9 1 (0.25%) Jamf Pro
9 1 (0.25%) Oracle Enterprise Manager
9 1 (0.25%) Oracle Flashback
Vendors
1 154 (38.40%) Microsoft
2 32 (7.98%) SAP
3 29 (7.23%) Apple
4 28 (6.98%) Oracle
5 25 (6.23%) Adobe
6 16 (3.99%) SolarWinds
7 15 (3.74%) Cisco
8 12 (2.99%) Dynatrace
9 11 (2.74%) VMware
10 9 (2.24%) BMC
10 9 (2.24%) Salesforce
10 9 (2.24%) Workday
11 8 (2.00%) CheckPoint
11 8 (2.00%) Citrix
11 8 (2.00%) Fortinet
11 8 (2.00%) Freshdesk
11 8 (2.00%) Meraki
12 7 (1.75%) ConnectWise
12 7 (1.75%) Remedy
12 7 (1.75%) Splunk