Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 23 October 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
23 Oct 2025
Same period 2024 Same period 2023
Rank 156 193 166
Rank change year-on-year +37 -27 +127
Permanent jobs citing ServiceNow 328 349 459
As % of all permanent jobs with remote/hybrid work options 2.01% 1.73% 2.00%
As % of the Vendors category 3.98% 4.74% 4.96%
Number of salaries quoted 177 250 393
10th Percentile £39,900 £31,700 £36,250
25th Percentile £50,000 £41,250 £48,750
Median annual salary (50th Percentile) £65,000 £59,430 £62,500
Median % change year-on-year +9.37% -4.91% +4.17%
75th Percentile £80,000 £76,250 £82,548
90th Percentile £87,500 £96,250 £97,500
UK median annual salary £65,000 £59,430 £57,500
% change year-on-year +9.37% +3.36% +4.55%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 8,241 7,362 9,249
As % of all permanent jobs with a WFH option 50.51% 36.45% 40.37%
Number of salaries quoted 3,633 4,372 7,549
10th Percentile £28,512 £32,500 £35,000
25th Percentile £37,500 £43,750 £45,000
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.35%
75th Percentile £75,000 £77,500 £77,500
90th Percentile £90,000 £93,750 £92,500
UK median annual salary £50,000 £57,500 £56,500
% change year-on-year -13.04% +1.77% +0.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 23 October 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (2.74%) Tomcat
1 9 (2.74%) WebSphere
1 9 (2.74%) WebSphere Application Server
2 8 (2.44%) SharePoint
3 6 (1.83%) IIS
4 1 (0.30%) Confluence
4 1 (0.30%) Oracle Workflow
Applications
1 93 (28.35%) Microsoft Office
2 21 (6.40%) Microsoft Excel
3 9 (2.74%) Microsoft PowerPoint
4 4 (1.22%) Chatbot
5 2 (0.61%) Microsoft Project
5 2 (0.61%) MS Visio
Business Applications
1 12 (3.66%) Remedy ITSM
2 8 (2.44%) Workday HCM
3 6 (1.83%) NetSuite
4 2 (0.61%) Dynamics CRM
4 2 (0.61%) Sage X3
5 1 (0.30%) assyst
5 1 (0.30%) Integrated Workplace Management System
5 1 (0.30%) Salesforce CRM
Cloud Services
1 93 (28.35%) Microsoft 365
2 89 (27.13%) AWS
3 25 (7.62%) Azure
4 15 (4.57%) SaaS
5 10 (3.05%) Azure DevOps
6 8 (2.44%) Azure Logic Apps
6 8 (2.44%) Boomi
7 6 (1.83%) Power Platform
8 5 (1.52%) Azure Cosmos DB
8 5 (1.52%) GitHub
9 4 (1.22%) Dynamics 365
10 3 (0.91%) PowerApps
11 2 (0.61%) Azure Data Factory
11 2 (0.61%) GitHub Actions
11 2 (0.61%) Intacct
11 2 (0.61%) Power Automate
12 1 (0.30%) Datadog
12 1 (0.30%) Entra ID
12 1 (0.30%) GCP
12 1 (0.30%) iPaaS
Communications & Networking
1 9 (2.74%) SSL
2 6 (1.83%) DHCP
2 6 (1.83%) DNS
2 6 (1.83%) TCP/IP
3 4 (1.22%) Broadband
3 4 (1.22%) SNMP
3 4 (1.22%) Wireless
4 3 (0.91%) VPN
5 1 (0.30%) Network Security
5 1 (0.30%) Remote Desktop
5 1 (0.30%) Skype
5 1 (0.30%) WebEx
Database & Business Intelligence
1 10 (3.05%) PostgreSQL
2 9 (2.74%) DB2
3 8 (2.44%) SQL Server
4 5 (1.52%) Metadata
4 5 (1.52%) MongoDB
5 4 (1.22%) Power BI
6 3 (0.91%) Relational Database
7 2 (0.61%) SQL Server Integration Services
7 2 (0.61%) SQL Server Reporting Services
8 1 (0.30%) Azure SQL Database
8 1 (0.30%) Data Lake
8 1 (0.30%) GIS
8 1 (0.30%) Tableau
Development Applications
1 20 (6.10%) JIRA
2 5 (1.52%) Git
General
1 189 (57.62%) Social Skills
2 81 (24.70%) French Language
3 76 (23.17%) Swedish Language
4 61 (18.60%) Finance
5 34 (10.37%) Banking
6 32 (9.76%) Law
7 26 (7.93%) Analytical Skills
8 21 (6.40%) Legal
8 21 (6.40%) Public Sector
9 9 (2.74%) Inclusion and Diversity
9 9 (2.74%) Investment Banking
10 8 (2.44%) Back Office
11 6 (1.83%) Games
12 5 (1.52%) Billing
12 5 (1.52%) Hungarian Language
13 4 (1.22%) Spanish Language
14 3 (0.91%) Advertising
14 3 (0.91%) Retail
14 3 (0.91%) Telecoms
15 2 (0.61%) Organisational Skills
Job Titles
1 95 (28.96%) Analyst
2 85 (25.91%) Service Analyst
3 84 (25.61%) Service Desk Analyst
4 59 (17.99%) Senior
5 50 (15.24%) Consultant
6 37 (11.28%) Developer
7 35 (10.67%) ServiceNow Developer
8 31 (9.45%) Technical Consultant
9 28 (8.54%) Senior Consultant
10 24 (7.32%) Senior Technical Consultant
11 18 (5.49%) ServiceNow Consultant
12 15 (4.57%) Architect
13 14 (4.27%) HR Advisor
14 13 (3.96%) Lead
14 13 (3.96%) ServiceNow Manager
15 12 (3.66%) Senior Developer
15 12 (3.66%) Senior ServiceNow Developer
16 11 (3.35%) Applications Support
17 10 (3.05%) HR Specialist
17 10 (3.05%) Software Manager
Libraries, Frameworks & Software Standards
1 20 (6.10%) REST
1 20 (6.10%) SOAP
2 16 (4.88%) XML
3 15 (4.57%) JSON
4 14 (4.27%) CSS
4 14 (4.27%) HTML
5 12 (3.66%) Web Services
6 10 (3.05%) LDAP
7 9 (2.74%) LAPP Stack
7 9 (2.74%) WebSphere MQ
8 8 (2.44%) SAML
9 5 (1.52%) YAML
10 2 (0.61%) AngularJS
10 2 (0.61%) Elastic Stack
11 1 (0.30%) .NET
11 1 (0.30%) .NET Core
11 1 (0.30%) EDI
11 1 (0.30%) OpenTelemetry
Miscellaneous
1 32 (9.76%) Onboarding
2 24 (7.32%) Management Information System
3 16 (4.88%) CMDB
4 15 (4.57%) Product Ownership
5 11 (3.35%) Linux Command Line
6 8 (2.44%) Operational Technology
7 6 (1.83%) Analytical Mindset
7 6 (1.83%) Hybrid Cloud
8 5 (1.52%) AI Agents
9 4 (1.22%) Blackberry
9 4 (1.22%) Foreign Exchange (FX)
10 3 (0.91%) Data Centre
10 3 (0.91%) Legacy Systems
10 3 (0.91%) Video\Live Streaming
11 2 (0.61%) Low-Code
11 2 (0.61%) Mobile App
11 2 (0.61%) Self-Motivation
12 1 (0.30%) Enterprise Software
12 1 (0.30%) IoT
12 1 (0.30%) Over-the-Top Content
Operating Systems
1 30 (9.15%) Windows
2 13 (3.96%) Linux
3 11 (3.35%) Red Hat Enterprise Linux
4 9 (2.74%) Unix
4 9 (2.74%) Windows Server
5 8 (2.44%) Windows 10
6 2 (0.61%) Android
6 2 (0.61%) Apple iOS
Processes & Methodologies
1 188 (57.32%) ITSM
2 186 (56.71%) ITIL
3 95 (28.96%) Customer Service
4 82 (25.00%) Performance Metrics
5 52 (15.85%) Problem-Solving
6 48 (14.63%) Continuous Improvement
7 37 (11.28%) Service Management
8 35 (10.67%) Roadmaps
9 34 (10.37%) Agile
10 33 (10.06%) Asset Management
10 33 (10.06%) Mentoring
10 33 (10.06%) Service Delivery
11 27 (8.23%) Change Management
12 26 (7.93%) Decision-Making
13 23 (7.01%) Problem Management
14 21 (6.40%) CRM
15 20 (6.10%) IT Asset Management
16 19 (5.79%) Coaching
16 19 (5.79%) Data Entry
17 18 (5.49%) Workflow
Programming Languages
1 39 (11.89%) JavaScript
2 19 (5.79%) Python
3 16 (4.88%) PowerShell
4 12 (3.66%) SQL
5 8 (2.44%) C#
6 2 (0.61%) Bash
6 2 (0.61%) Perl
7 1 (0.30%) VB.NET
Qualifications
1 113 (34.45%) Degree
2 85 (25.91%) AWS Certification
3 82 (25.00%) Microsoft Certification
4 76 (23.17%) MCSE
5 18 (5.49%) Security Cleared
6 17 (5.18%) ITIL Certification
7 8 (2.44%) SC Cleared
8 5 (1.52%) CIPD
8 5 (1.52%) Computer Science Degree
9 3 (0.91%) BPSS Clearance
9 3 (0.91%) ITIL Foundation Certificate
9 3 (0.91%) PRINCE2 Practitioner
10 2 (0.61%) DV Cleared
11 1 (0.30%) Azure Certification
11 1 (0.30%) CBAP
11 1 (0.30%) PMI Certification
11 1 (0.30%) PMP
11 1 (0.30%) SAFe Agilist
11 1 (0.30%) Six Sigma Green Belt
11 1 (0.30%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 85 (25.91%) QA
2 25 (7.62%) GDPR
3 16 (4.88%) SLA
4 8 (2.44%) ISO/IEC 27001
4 8 (2.44%) PMO
5 5 (1.52%) GRC
6 4 (1.22%) COBIT
6 4 (1.22%) ISO/IEC 20000
7 3 (0.91%) NCSC
7 3 (0.91%) Sarbanes-Oxley
8 2 (0.61%) NIST
8 2 (0.61%) SOC 2
9 1 (0.30%) Accessibility
9 1 (0.30%) Data Quality
9 1 (0.30%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.30%) NIST 800
System Software
1 12 (3.66%) Active Directory
2 1 (0.30%) Docker
Systems Management
1 9 (2.74%) Single Sign-On
2 6 (1.83%) SCCM
3 5 (1.52%) Kubernetes
4 2 (0.61%) AirWatch
4 2 (0.61%) Ansible
4 2 (0.61%) Microsoft Intune
4 2 (0.61%) Progress Chef
4 2 (0.61%) Puppet
4 2 (0.61%) SCOM
5 1 (0.30%) RSA Archer
Vendors
1 114 (34.76%) Microsoft
2 35 (10.67%) Workday
3 12 (3.66%) BMC
3 12 (3.66%) Remedy
4 11 (3.35%) Red Hat
5 9 (2.74%) IBM
6 8 (2.44%) MuleSoft
6 8 (2.44%) Snow
7 7 (2.13%) Dynatrace
7 7 (2.13%) Salesforce
8 6 (1.83%) Oracle
9 5 (1.52%) Citrix
10 4 (1.22%) Adobe
10 4 (1.22%) Freshdesk
10 4 (1.22%) Genesys
10 4 (1.22%) iManage
10 4 (1.22%) Intapp
11 3 (0.91%) Splunk
12 2 (0.61%) ArcSight
12 2 (0.61%) Samsung