Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 20 November 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
20 Nov 2025
Same period 2024 Same period 2023
Rank 126 173 184
Rank change year-on-year +47 +11 +75
Permanent jobs citing ServiceNow 348 363 416
As % of all permanent jobs with remote/hybrid work options 2.28% 1.85% 1.95%
As % of the Vendors category 4.94% 5.03% 4.78%
Number of salaries quoted 175 269 362
10th Percentile £38,700 £31,250 £35,000
25th Percentile £50,000 £41,250 £47,000
Median annual salary (50th Percentile) £65,000 £60,000 £65,000
Median % change year-on-year +8.33% -7.69% +8.33%
75th Percentile £79,375 £76,250 £87,500
90th Percentile £86,250 £94,250 £97,500
UK median annual salary £65,000 £59,430 £55,000
% change year-on-year +9.37% +8.05% +0.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,044 7,212 8,705
As % of all permanent jobs with a WFH option 46.06% 36.71% 40.88%
Number of salaries quoted 3,673 4,290 7,127
10th Percentile £29,250 £32,500 £33,250
25th Percentile £38,183 £43,750 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +3.45%
75th Percentile £75,000 £77,500 £76,250
90th Percentile £90,000 £95,000 £92,500
UK median annual salary £50,000 £57,500 £55,000
% change year-on-year -13.04% +4.55% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 20 November 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.87%) Tomcat
1 10 (2.87%) WebSphere
1 10 (2.87%) WebSphere Application Server
2 6 (1.72%) IIS
2 6 (1.72%) SharePoint
3 1 (0.29%) Confluence
3 1 (0.29%) Oracle Workflow
Applications
1 112 (32.18%) Microsoft Office
2 16 (4.60%) Microsoft Excel
3 6 (1.72%) Microsoft PowerPoint
4 4 (1.15%) Chatbot
5 2 (0.57%) Microsoft Project
5 2 (0.57%) MS Visio
Business Applications
1 15 (4.31%) Remedy ITSM
2 8 (2.30%) Workday HCM
3 4 (1.15%) NetSuite
4 2 (0.57%) Sage X3
5 1 (0.29%) assyst
5 1 (0.29%) Dynamics AX
5 1 (0.29%) Integrated Workplace Management System
5 1 (0.29%) Salesforce CRM
Cloud Services
1 112 (32.18%) Microsoft 365
2 109 (31.32%) AWS
3 29 (8.33%) Azure
4 16 (4.60%) SaaS
5 11 (3.16%) Azure DevOps
6 8 (2.30%) Azure Logic Apps
6 8 (2.30%) Boomi
7 5 (1.44%) Azure Cosmos DB
7 5 (1.44%) GitHub
7 5 (1.44%) Power Platform
8 4 (1.15%) Entra ID
9 3 (0.86%) Dynamics 365
10 2 (0.57%) Azure Data Factory
10 2 (0.57%) GitHub Actions
10 2 (0.57%) Intacct
11 1 (0.29%) Azure AKS
11 1 (0.29%) Azure Monitor
11 1 (0.29%) iPaaS
11 1 (0.29%) Microsoft Purview
11 1 (0.29%) PowerApps
Communications & Networking
1 10 (2.87%) SSL
2 7 (2.01%) DHCP
2 7 (2.01%) DNS
2 7 (2.01%) TCP/IP
3 4 (1.15%) SNMP
3 4 (1.15%) VPN
4 1 (0.29%) Broadband
4 1 (0.29%) Network Security
4 1 (0.29%) Remote Desktop
4 1 (0.29%) SAN
4 1 (0.29%) Skype
4 1 (0.29%) WebEx
4 1 (0.29%) Wireless
Database & Business Intelligence
1 11 (3.16%) PostgreSQL
2 10 (2.87%) DB2
3 6 (1.72%) SQL Server
4 5 (1.44%) Metadata
4 5 (1.44%) MongoDB
5 3 (0.86%) Relational Database
6 2 (0.57%) Power BI
7 1 (0.29%) Azure SQL Database
7 1 (0.29%) Data Lake
7 1 (0.29%) GIS
7 1 (0.29%) Tableau
Development Applications
1 21 (6.03%) JIRA
2 5 (1.44%) Git
General
1 213 (61.21%) Social Skills
2 102 (29.31%) French Language
3 95 (27.30%) Swedish Language
4 60 (17.24%) Finance
5 38 (10.92%) Banking
6 30 (8.62%) Law
7 25 (7.18%) Analytical Skills
8 24 (6.90%) Legal
9 17 (4.89%) Public Sector
10 10 (2.87%) Back Office
10 10 (2.87%) Investment Banking
11 9 (2.59%) Inclusion and Diversity
12 5 (1.44%) Hungarian Language
13 4 (1.15%) Spanish Language
14 3 (0.86%) Advertising
14 3 (0.86%) Billing
14 3 (0.86%) Games
14 3 (0.86%) Marketing
14 3 (0.86%) Retail
14 3 (0.86%) Telecoms
Job Titles
1 114 (32.76%) Analyst
2 103 (29.60%) Service Analyst
3 102 (29.31%) Service Desk Analyst
4 54 (15.52%) Senior
5 45 (12.93%) Consultant
6 36 (10.34%) Developer
6 36 (10.34%) ServiceNow Developer
7 30 (8.62%) Technical Consultant
8 27 (7.76%) Senior Consultant
9 24 (6.90%) Senior Technical Consultant
10 16 (4.60%) Architect
10 16 (4.60%) HR Advisor
11 15 (4.31%) ServiceNow Consultant
12 14 (4.02%) IT Manager
13 12 (3.45%) Applications Support
13 12 (3.45%) Senior Developer
13 12 (3.45%) Senior ServiceNow Developer
14 11 (3.16%) Infrastructure Support
15 10 (2.87%) Linux Support
15 10 (2.87%) Unix Support
Libraries, Frameworks & Software Standards
1 18 (5.17%) XML
2 17 (4.89%) CSS
2 17 (4.89%) HTML
2 17 (4.89%) JSON
2 17 (4.89%) REST
2 17 (4.89%) SOAP
3 11 (3.16%) LDAP
4 10 (2.87%) LAPP Stack
4 10 (2.87%) Web Services
4 10 (2.87%) WebSphere MQ
5 8 (2.30%) SAML
6 5 (1.44%) YAML
7 1 (0.29%) .NET
7 1 (0.29%) .NET Core
7 1 (0.29%) AngularJS
7 1 (0.29%) EDI
7 1 (0.29%) OpenTelemetry
Miscellaneous
1 32 (9.20%) Onboarding
2 17 (4.89%) CMDB
3 15 (4.31%) Management Information System
4 12 (3.45%) Linux Command Line
4 12 (3.45%) Product Ownership
5 8 (2.30%) Operational Technology
6 6 (1.72%) Analytical Mindset
6 6 (1.72%) Hybrid Cloud
7 5 (1.44%) AI Agents
8 3 (0.86%) Data Centre
8 3 (0.86%) Legacy Systems
9 2 (0.57%) Foreign Exchange (FX)
9 2 (0.57%) Low-Code
9 2 (0.57%) Mobile App
9 2 (0.57%) Self-Motivation
10 1 (0.29%) Blackberry
10 1 (0.29%) Enterprise Software
10 1 (0.29%) IoT
10 1 (0.29%) Over-the-Top Content
10 1 (0.29%) Security Posture
Operating Systems
1 31 (8.91%) Windows
2 12 (3.45%) Linux
3 10 (2.87%) Red Hat Enterprise Linux
3 10 (2.87%) Unix
3 10 (2.87%) Windows 10
4 8 (2.30%) Windows Server
5 3 (0.86%) Android
5 3 (0.86%) Apple iOS
6 1 (0.29%) Windows Server 2016
6 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 216 (62.07%) ITSM
2 210 (60.34%) ITIL
3 116 (33.33%) Customer Service
4 101 (29.02%) Performance Metrics
5 59 (16.95%) Problem-Solving
6 53 (15.23%) Continuous Improvement
7 41 (11.78%) Asset Management
8 37 (10.63%) Service Delivery
9 36 (10.34%) Service Management
10 31 (8.91%) Mentoring
11 28 (8.05%) Agile
12 27 (7.76%) Change Management
12 27 (7.76%) Decision-Making
13 26 (7.47%) Roadmaps
14 22 (6.32%) IT Asset Management
14 22 (6.32%) Problem Management
14 22 (6.32%) Stakeholder Management
15 21 (6.03%) CRM
15 21 (6.03%) Data Entry
16 20 (5.75%) Technical Leadership
Programming Languages
1 39 (11.21%) JavaScript
2 18 (5.17%) Python
3 14 (4.02%) PowerShell
4 11 (3.16%) SQL
5 6 (1.72%) C#
6 1 (0.29%) VB.NET
Qualifications
1 127 (36.49%) Degree
2 105 (30.17%) AWS Certification
3 99 (28.45%) Microsoft Certification
4 95 (27.30%) MCSE
5 16 (4.60%) Security Cleared
6 15 (4.31%) ITIL Certification
7 9 (2.59%) SC Cleared
8 5 (1.44%) CIPD
9 4 (1.15%) ITIL Foundation Certificate
10 3 (0.86%) BPSS Clearance
10 3 (0.86%) PRINCE2 Practitioner
11 2 (0.57%) Computer Science Degree
11 2 (0.57%) Postgraduate
12 1 (0.29%) Azure Certification
12 1 (0.29%) CBAP
12 1 (0.29%) PMI Certification
12 1 (0.29%) PMP
12 1 (0.29%) SAFe Agilist
12 1 (0.29%) Six Sigma Green Belt
12 1 (0.29%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 103 (29.60%) QA
2 27 (7.76%) GDPR
3 18 (5.17%) SLA
4 7 (2.01%) Data Quality
5 5 (1.44%) PMO
6 4 (1.15%) COBIT
6 4 (1.15%) ISO/IEC 20000
7 3 (0.86%) GRC
7 3 (0.86%) ISO/IEC 27001
7 3 (0.86%) NCSC
7 3 (0.86%) Sarbanes-Oxley
8 2 (0.57%) NIST
9 1 (0.29%) Accessibility
9 1 (0.29%) ISO/IEC 19770
9 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.29%) NIST 800
9 1 (0.29%) SOC 2
System Software
1 15 (4.31%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 9 (2.59%) Single Sign-On
2 7 (2.01%) SCCM
3 5 (1.44%) Kubernetes
3 5 (1.44%) Microsoft Intune
4 2 (0.57%) AirWatch
5 1 (0.29%) RSA Archer
Vendors
1 133 (38.22%) Microsoft
2 38 (10.92%) Workday
3 15 (4.31%) BMC
3 15 (4.31%) Remedy
4 10 (2.87%) IBM
4 10 (2.87%) Red Hat
5 8 (2.30%) MuleSoft
5 8 (2.30%) Snow
6 7 (2.01%) Dynatrace
6 7 (2.01%) Freshdesk
7 6 (1.72%) Oracle
7 6 (1.72%) Salesforce
8 5 (1.44%) Citrix
9 4 (1.15%) Genesys
10 3 (0.86%) SolarWinds
11 2 (0.57%) Apple
11 2 (0.57%) Sage
11 2 (0.57%) Samsung
12 1 (0.29%) Adobe
12 1 (0.29%) HP