Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 8 October 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
8 Oct 2026
Same period 2025 Same period 2024
Rank 151 166 205
Rank change year-on-year +15 +39 -30
Permanent jobs citing ServiceNow 424 308 354
As % of all permanent jobs with remote/hybrid work options 1.71% 1.83% 1.62%
As % of the Vendors category 5.51% 3.57% 4.23%
Number of salaries quoted 246 180 255
10th Percentile £36,250 £40,350 £36,052
25th Percentile £46,250 £50,000 £45,625
Median annual salary (50th Percentile) £66,538 £65,000 £60,918
Median % change year-on-year +2.37% +6.70% -2.53%
75th Percentile £80,000 £80,000 £76,250
90th Percentile £100,000 £87,875 £96,250
UK median annual salary £70,000 £64,000 £60,000
% change year-on-year +9.38% +6.67% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,692 8,621 8,370
As % of all permanent jobs with a WFH option 31.01% 51.33% 38.28%
Number of salaries quoted 5,407 3,690 4,632
10th Percentile £31,250 £28,500 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £58,000 £55,000 £58,800
Median % change year-on-year +5.45% -6.46% -2.00%
75th Percentile £77,500 £75,000 £77,500
90th Percentile £97,500 £90,000 £92,500
UK median annual salary £57,000 £50,000 £55,000
% change year-on-year +14.00% -9.09% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 8 October 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 15 (3.54%) SharePoint
2 13 (3.07%) Anypoint
2 13 (3.07%) Microsoft Exchange
2 13 (3.07%) Mule
3 5 (1.18%) Confluence
4 1 (0.24%) CMS
Applications
1 69 (16.27%) Microsoft Office
2 31 (7.31%) Microsoft Project
3 8 (1.89%) Microsoft Excel
4 3 (0.71%) Microsoft PowerPoint
5 2 (0.47%) MS Visio
5 2 (0.47%) Spreadsheet
6 1 (0.24%) Acrobat
Business Applications
1 29 (6.84%) Remedy ITSM
2 26 (6.13%) Dynamics CRM
3 19 (4.48%) Cloudability
4 4 (0.94%) SAP S/4HANA
5 2 (0.47%) Maximo
6 1 (0.24%) Magento
6 1 (0.24%) Salesforce CRM
6 1 (0.24%) SAP CAR
6 1 (0.24%) Workday HCM
Cloud Services
1 108 (25.47%) Microsoft 365
2 103 (24.29%) AWS
3 67 (15.80%) Azure
4 25 (5.90%) Entra ID
5 23 (5.42%) GCP
6 20 (4.72%) Power Platform
7 9 (2.12%) SaaS
8 6 (1.42%) Microsoft Copilot
9 5 (1.18%) Boomi
9 5 (1.18%) Google Workspace
10 4 (0.94%) OCI
10 4 (0.94%) Power Automate
10 4 (0.94%) SuccessFactors
11 3 (0.71%) Dynamics 365
11 3 (0.71%) OneDrive
11 3 (0.71%) OpenShift
12 2 (0.47%) GitHub
12 2 (0.47%) iPaaS
12 2 (0.47%) Lucidchart
12 2 (0.47%) PowerApps
Communications & Networking
1 19 (4.48%) TCP/IP
2 15 (3.54%) VPN
3 13 (3.07%) SSL
4 7 (1.65%) DHCP
4 7 (1.65%) DNS
4 7 (1.65%) VLAN
5 4 (0.94%) Broadband
5 4 (0.94%) Firewall
5 4 (0.94%) Wi-Fi
6 2 (0.47%) Ethernet
7 1 (0.24%) Wireless
Database & Business Intelligence
1 16 (3.77%) Power BI
2 8 (1.89%) SQL Server
3 6 (1.42%) GIS
4 5 (1.18%) Relational Database
5 2 (0.47%) BusinessObjects
5 2 (0.47%) MySQL
5 2 (0.47%) PostgreSQL
6 1 (0.24%) NoSQL
6 1 (0.24%) Oracle Exadata
Development Applications
1 56 (13.21%) JIRA
2 3 (0.71%) Atlassian Bamboo
2 3 (0.71%) Bitbucket
2 3 (0.71%) Git
3 2 (0.47%) Visual Studio Code
4 1 (0.24%) Jaeger
4 1 (0.24%) Jenkins
General
1 170 (40.09%) Social Skills
2 54 (12.74%) Finance
3 51 (12.03%) Public Sector
4 48 (11.32%) Swedish Language
5 44 (10.38%) Analytical Skills
6 40 (9.43%) Banking
7 38 (8.96%) Law
8 28 (6.60%) Inclusion and Diversity
9 18 (4.25%) Legal
10 15 (3.54%) French Language
10 15 (3.54%) Organisational Skills
11 6 (1.42%) Manufacturing
11 6 (1.42%) Telecoms
12 5 (1.18%) Welsh Language
13 4 (0.94%) Aerospace
13 4 (0.94%) Games
13 4 (0.94%) Retail
14 3 (0.71%) Documentation Skills
14 3 (0.71%) Korean Language
14 3 (0.71%) Publishing
Job Titles
1 118 (27.83%) Analyst
2 70 (16.51%) IT Manager
3 63 (14.86%) Service Analyst
4 61 (14.39%) Service Desk Analyst
5 58 (13.68%) Architect
5 58 (13.68%) Senior
6 53 (12.50%) ServiceNow Architect
7 51 (12.03%) Developer
8 33 (7.78%) Lead
9 32 (7.55%) Project Manager
10 30 (7.08%) ServiceNow Developer
11 26 (6.13%) Consultant
11 26 (6.13%) IT Project Manager
12 24 (5.66%) ServiceNow Consultant
13 21 (4.95%) Senior Analyst
13 21 (4.95%) ServiceNow Manager
13 21 (4.95%) Support Analyst
14 20 (4.72%) IT Analyst
14 20 (4.72%) Technical Architect
15 19 (4.48%) Service Manager
Libraries, Frameworks & Software Standards
1 17 (4.01%) REST
1 17 (4.01%) SOAP
2 14 (3.30%) OAuth
3 13 (3.07%) JWT
3 13 (3.07%) MUnit
3 13 (3.07%) OAuth2
3 13 (3.07%) RAML
4 10 (2.36%) Web Services
5 5 (1.18%) .NET
5 5 (1.18%) CSS
5 5 (1.18%) HTML
6 4 (0.94%) LDAP
7 3 (0.71%) Ajax
7 3 (0.71%) Middleware
8 2 (0.47%) Terraform
8 2 (0.47%) XML
9 1 (0.24%) AngularJS
9 1 (0.24%) Guice
9 1 (0.24%) RESTful
9 1 (0.24%) Spring Boot
Miscellaneous
1 41 (9.67%) Enterprise Software
2 40 (9.43%) CMDB
3 31 (7.31%) Driving Licence
4 22 (5.19%) Onboarding
5 20 (4.72%) Management Information System
6 15 (3.54%) Legacy Systems
7 9 (2.12%) Self-Motivation
8 7 (1.65%) Greenfield Project
9 6 (1.42%) Product Ownership
10 4 (0.94%) Cloud Native
10 4 (0.94%) Cyber Threat
10 4 (0.94%) Cyberattack
10 4 (0.94%) Data Centre
11 3 (0.71%) Virtual Team
12 2 (0.47%) Analytical Mindset
12 2 (0.47%) Fibre Optics
12 2 (0.47%) Low-Code
12 2 (0.47%) Private Cloud
12 2 (0.47%) Public Cloud
12 2 (0.47%) Reference Data
Operating Systems
1 43 (10.14%) Windows
2 14 (3.30%) Windows Server
3 12 (2.83%) Linux
4 7 (1.65%) Mac OS
5 5 (1.18%) Unix
5 5 (1.18%) Windows 10
6 2 (0.47%) Android
6 2 (0.47%) Apple iOS
7 1 (0.24%) AIX
7 1 (0.24%) Red Hat Enterprise Linux
7 1 (0.24%) Solaris
Processes & Methodologies
1 218 (51.42%) ITIL
2 216 (50.94%) ITSM
3 88 (20.75%) Customer Service
4 86 (20.28%) Continuous Improvement
5 85 (20.05%) Service Management
6 77 (18.16%) Stakeholder Management
7 71 (16.75%) Problem-Solving
8 70 (16.51%) Mentoring
9 68 (16.04%) Performance Metrics
10 59 (13.92%) Agile
11 57 (13.44%) AI
12 55 (12.97%) Stakeholder Engagement
13 44 (10.38%) Service Delivery
14 42 (9.91%) DevOps
15 41 (9.67%) Asset Management
16 38 (8.96%) Change Management
17 37 (8.73%) Root Cause Analysis
18 34 (8.02%) Cybersecurity
18 34 (8.02%) Project Management
19 33 (7.78%) ERP
Programming Languages
1 25 (5.90%) PowerShell
1 25 (5.90%) SQL
2 19 (4.48%) JavaScript
3 18 (4.25%) Python
4 13 (3.07%) DataWeave
5 11 (2.59%) Java
6 7 (1.65%) Bash
7 5 (1.18%) T-SQL
8 2 (0.47%) C#
8 2 (0.47%) Google Apps Script
Qualifications
1 91 (21.46%) Security Cleared
2 87 (20.52%) Degree
3 83 (19.58%) AWS Certification
4 67 (15.80%) Microsoft Certification
5 66 (15.57%) SC Cleared
6 60 (14.15%) MCSE
7 19 (4.48%) AWS Certified Solutions Architect
7 19 (4.48%) DV Cleared
8 12 (2.83%) ITIL Certification
9 9 (2.12%) BPSS Clearance
9 9 (2.12%) ITIL Foundation Certificate
10 6 (1.42%) Azure Certification
11 4 (0.94%) APMP
11 4 (0.94%) DBS Check
11 4 (0.94%) ISEB
11 4 (0.94%) PRINCE2 Practitioner
12 3 (0.71%) A+ Certification
12 3 (0.71%) CCNA
12 3 (0.71%) CCNP
12 3 (0.71%) Cisco Certification
Quality Assurance & Compliance
1 74 (17.45%) QA
2 30 (7.08%) SLA
3 5 (1.18%) GRC
4 4 (0.94%) COBIT
4 4 (0.94%) ISO/IEC 27001
5 3 (0.71%) PMO
6 2 (0.47%) Accessibility
6 2 (0.47%) Cyber Essentials
6 2 (0.47%) Cyber Essentials PLUS
6 2 (0.47%) Data Quality
7 1 (0.24%) Actionable Recommendations
System Software
1 18 (4.25%) Active Directory
2 6 (1.42%) VMware Infrastructure
3 3 (0.71%) Hyper-V
4 1 (0.24%) Docker
4 1 (0.24%) Oracle RAC
Systems Management
1 25 (5.90%) Microsoft Intune
2 13 (3.07%) CloudHub
3 7 (1.65%) Kubernetes
4 6 (1.42%) Ansible
4 6 (1.42%) Jamf Pro
5 5 (1.18%) Single Sign-On
5 5 (1.18%) ZABBIX
6 4 (0.94%) Autotask
6 4 (0.94%) Grafana
7 3 (0.71%) FortiGate
7 3 (0.71%) Norton AntiVirus
7 3 (0.71%) Prometheus
8 2 (0.47%) Packer
8 2 (0.47%) SCCM
9 1 (0.24%) AirWatch
9 1 (0.24%) Data Guard
9 1 (0.24%) Oracle Enterprise Manager
9 1 (0.24%) Oracle Flashback
9 1 (0.24%) Zipkin
Vendors
1 144 (33.96%) Microsoft
2 53 (12.50%) SAP
3 34 (8.02%) Oracle
4 29 (6.84%) Remedy
5 24 (5.66%) Apple
6 22 (5.19%) BMC
7 21 (4.95%) Adobe
8 18 (4.25%) Salesforce
9 15 (3.54%) MuleSoft
10 9 (2.12%) VMware
11 8 (1.89%) Google
12 7 (1.65%) Cisco
12 7 (1.65%) Splunk
13 5 (1.18%) Dynatrace
13 5 (1.18%) Freshdesk
14 4 (0.94%) Alteryx
14 4 (0.94%) SolarWinds
14 4 (0.94%) Workday
15 3 (0.71%) ConnectWise
15 3 (0.71%) Veeam