Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 20 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
20 Aug 2026
Same period 2025 Same period 2024
Rank 156 203 219
Rank change year-on-year +47 +16 -43
Permanent jobs citing ServiceNow 416 274 361
As % of all permanent jobs with remote/hybrid work options 1.81% 1.65% 1.46%
As % of the Vendors category 5.72% 3.42% 3.78%
Number of salaries quoted 239 205 305
10th Percentile £34,000 £39,600 £35,924
25th Percentile £48,500 £50,000 £43,750
Median annual salary (50th Percentile) £65,000 £65,000 £58,800
Median % change year-on-year - +10.54% -5.92%
75th Percentile £80,000 £77,500 £78,750
90th Percentile £95,500 £96,250 £91,250
UK median annual salary £70,000 £62,500 £58,700
% change year-on-year +12.00% +6.47% -1.39%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,279 8,010 9,557
As % of all permanent jobs with a WFH option 31.75% 48.37% 38.74%
Number of salaries quoted 5,187 3,981 6,163
10th Percentile £31,500 £28,750 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -4.17%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £92,500 £91,991
UK median annual salary £57,500 £51,500 £54,000
% change year-on-year +11.65% -4.63% -6.09%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 20 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.13%) Anypoint
1 13 (3.13%) Microsoft Exchange
1 13 (3.13%) Mule
2 12 (2.88%) SharePoint
3 7 (1.68%) Confluence
4 2 (0.48%) Apache Airflow
4 2 (0.48%) CMS
Applications
1 76 (18.27%) Microsoft Office
2 26 (6.25%) Microsoft Project
3 7 (1.68%) Microsoft Excel
4 3 (0.72%) Microsoft PowerPoint
5 2 (0.48%) MS Visio
6 1 (0.24%) Acrobat
Business Applications
1 28 (6.73%) Remedy ITSM
2 25 (6.01%) Dynamics CRM
3 24 (5.77%) Cloudability
4 4 (0.96%) SAP HR
5 3 (0.72%) SAP S/4HANA
6 1 (0.24%) Elite 3E
6 1 (0.24%) NetSuite
6 1 (0.24%) Salesforce CRM
Cloud Services
1 119 (28.61%) Microsoft 365
2 112 (26.92%) AWS
3 76 (18.27%) Azure
4 32 (7.69%) Entra ID
5 25 (6.01%) GCP
6 7 (1.68%) SaaS
7 6 (1.44%) GitHub
7 6 (1.44%) GitHub Actions
8 5 (1.20%) Power Platform
9 4 (0.96%) Dynamics 365
9 4 (0.96%) Google Workspace
9 4 (0.96%) IaaS
9 4 (0.96%) OpenShift
9 4 (0.96%) PaaS
10 2 (0.48%) Boomi
10 2 (0.48%) iPaaS
10 2 (0.48%) Lucidchart
10 2 (0.48%) Miro
10 2 (0.48%) OneDrive
10 2 (0.48%) Workato
Communications & Networking
1 21 (5.05%) TCP/IP
2 15 (3.61%) VPN
3 13 (3.13%) SSL
4 11 (2.64%) Broadband
5 10 (2.40%) DNS
6 9 (2.16%) DHCP
7 4 (0.96%) VLAN
7 4 (0.96%) Wi-Fi
8 2 (0.48%) Ethernet
9 1 (0.24%) Firewall
9 1 (0.24%) SMTP
9 1 (0.24%) WAN
9 1 (0.24%) Wireless
Database & Business Intelligence
1 15 (3.61%) SQL Server
2 4 (0.96%) Power BI
2 4 (0.96%) Relational Database
3 2 (0.48%) Db2
3 2 (0.48%) MySQL
3 2 (0.48%) SQL Server Integration Services
3 2 (0.48%) SQL Server Reporting Services
4 1 (0.24%) Oracle Database
4 1 (0.24%) Oracle Exadata
4 1 (0.24%) PostgreSQL
Development Applications
1 50 (12.02%) JIRA
2 6 (1.44%) Git
2 6 (1.44%) Visual Studio Code
3 4 (0.96%) Atlassian Bamboo
3 4 (0.96%) Bitbucket
4 1 (0.24%) Jaeger
4 1 (0.24%) Selenium
General
1 178 (42.79%) Social Skills
2 56 (13.46%) Finance
3 48 (11.54%) Swedish Language
4 41 (9.86%) Law
5 40 (9.62%) Public Sector
6 36 (8.65%) Analytical Skills
6 36 (8.65%) Banking
7 28 (6.73%) Inclusion and Diversity
8 20 (4.81%) French Language
9 17 (4.09%) Legal
10 14 (3.37%) Organisational Skills
11 11 (2.64%) Games
12 7 (1.68%) Manufacturing
13 5 (1.20%) Welsh Language
14 4 (0.96%) German Language
14 4 (0.96%) Publishing
14 4 (0.96%) Telecoms
15 3 (0.72%) Korean Language
15 3 (0.72%) Retail
16 2 (0.48%) Investment Banking
Job Titles
1 124 (29.81%) Analyst
2 71 (17.07%) Service Analyst
3 69 (16.59%) Service Desk Analyst
4 59 (14.18%) Senior
5 55 (13.22%) IT Manager
6 45 (10.82%) Developer
7 36 (8.65%) Architect
8 34 (8.17%) Lead
9 33 (7.93%) ServiceNow Architect
10 30 (7.21%) Project Manager
11 29 (6.97%) Consultant
12 27 (6.49%) ServiceNow Consultant
13 26 (6.25%) Senior Analyst
14 25 (6.01%) IT Project Manager
15 23 (5.53%) ServiceNow Developer
16 20 (4.81%) ServiceNow Manager
17 19 (4.57%) Support Analyst
18 16 (3.85%) IT Analyst
18 16 (3.85%) IT Support
19 15 (3.61%) Lead Developer
Libraries, Frameworks & Software Standards
1 18 (4.33%) REST
1 18 (4.33%) SOAP
2 13 (3.13%) JWT
2 13 (3.13%) MUnit
2 13 (3.13%) OAuth
2 13 (3.13%) OAuth2
2 13 (3.13%) RAML
3 12 (2.88%) Web Services
4 10 (2.40%) .NET
5 7 (1.68%) Terraform
6 6 (1.44%) CSS
6 6 (1.44%) HTML
7 4 (0.96%) LDAP
8 3 (0.72%) Ajax
9 2 (0.48%) Kafka
9 2 (0.48%) Middleware
9 2 (0.48%) RabbitMQ
10 1 (0.24%) AngularJS
10 1 (0.24%) SailPoint
10 1 (0.24%) XML
Miscellaneous
1 36 (8.65%) CMDB
2 34 (8.17%) Enterprise Software
3 31 (7.45%) Driving Licence
4 22 (5.29%) Onboarding
5 15 (3.61%) Legacy Systems
6 13 (3.13%) Management Information System
7 11 (2.64%) Cyber Threat
7 11 (2.64%) Cyberattack
8 10 (2.40%) Product Ownership
9 7 (1.68%) Private Cloud
9 7 (1.68%) Public Cloud
10 6 (1.44%) Self-Motivation
11 4 (0.96%) Greenfield Project
12 3 (0.72%) Analytical Mindset
13 2 (0.48%) AI Agents
13 2 (0.48%) Data Centre
13 2 (0.48%) Data Structures
13 2 (0.48%) Legacy Applications
14 1 (0.24%) Hybrid Cloud
14 1 (0.24%) Social Media
Operating Systems
1 55 (13.22%) Windows
2 22 (5.29%) Windows Server
3 20 (4.81%) Linux
4 8 (1.92%) Windows 10
5 7 (1.68%) Mac OS
6 5 (1.20%) Unix
7 1 (0.24%) AIX
7 1 (0.24%) Android
7 1 (0.24%) Apple iOS
7 1 (0.24%) CentOS
7 1 (0.24%) Red Hat Enterprise Linux
7 1 (0.24%) Solaris
7 1 (0.24%) Ubuntu
Processes & Methodologies
1 226 (54.33%) ITSM
2 219 (52.64%) ITIL
3 95 (22.84%) Customer Service
4 79 (18.99%) Problem-Solving
5 77 (18.51%) Continuous Improvement
6 75 (18.03%) Performance Metrics
7 74 (17.79%) Service Management
8 72 (17.31%) Mentoring
9 65 (15.63%) AI
10 64 (15.38%) Agile
11 61 (14.66%) Stakeholder Management
12 53 (12.74%) Stakeholder Engagement
13 46 (11.06%) DevOps
14 43 (10.34%) Cybersecurity
15 38 (9.13%) Service Delivery
16 33 (7.93%) ERP
17 32 (7.69%) Project Management
17 32 (7.69%) Roadmaps
18 30 (7.21%) Root Cause Analysis
19 28 (6.73%) Software Delivery
Programming Languages
1 32 (7.69%) SQL
2 31 (7.45%) PowerShell
3 23 (5.53%) Python
4 20 (4.81%) JavaScript
5 15 (3.61%) Java
6 13 (3.13%) DataWeave
7 8 (1.92%) Bash
8 6 (1.44%) C#
9 5 (1.20%) T-SQL
10 2 (0.48%) PL/SQL
10 2 (0.48%) VB.NET
11 1 (0.24%) Google Apps Script
Qualifications
1 95 (22.84%) Degree
2 93 (22.36%) AWS Certification
3 75 (18.03%) Microsoft Certification
4 68 (16.35%) MCSE
5 66 (15.87%) Security Cleared
6 39 (9.38%) SC Cleared
7 24 (5.77%) AWS Certified Solutions Architect
8 17 (4.09%) ITIL Certification
9 15 (3.61%) DV Cleared
10 9 (2.16%) BPSS Clearance
10 9 (2.16%) ITIL Foundation Certificate
11 8 (1.92%) Azure Certification
12 5 (1.20%) DBS Check
13 3 (0.72%) PMP
14 2 (0.48%) A+ Certification
14 2 (0.48%) MCSA
14 2 (0.48%) PMI Certification
15 1 (0.24%) Network+ Certification
15 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 84 (20.19%) QA
2 22 (5.29%) SLA
3 6 (1.44%) Accessibility
4 5 (1.20%) ISO/IEC 27001
5 3 (0.72%) Data Quality
6 2 (0.48%) COBIT
6 2 (0.48%) Cyber Essentials
6 2 (0.48%) GRC
6 2 (0.48%) NIST
6 2 (0.48%) PMO
7 1 (0.24%) Actionable Recommendations
7 1 (0.24%) Cyber Essentials PLUS
7 1 (0.24%) GDPR
System Software
1 31 (7.45%) Active Directory
2 11 (2.64%) VMware Infrastructure
3 3 (0.72%) Hyper-V
4 1 (0.24%) Oracle RAC
4 1 (0.24%) vSphere
Systems Management
1 27 (6.49%) Microsoft Intune
2 13 (3.13%) Ansible
2 13 (3.13%) CloudHub
3 12 (2.88%) Kubernetes
4 8 (1.92%) Single Sign-On
5 6 (1.44%) Packer
6 5 (1.20%) Jamf Pro
6 5 (1.20%) ZABBIX
7 4 (0.96%) Autotask
7 4 (0.96%) Grafana
7 4 (0.96%) Prometheus
7 4 (0.96%) SCCM
8 3 (0.72%) Norton AntiVirus
9 2 (0.48%) Argo
9 2 (0.48%) Puppet
9 2 (0.48%) Salt
10 1 (0.24%) Oracle Enterprise Manager
10 1 (0.24%) Oracle Flashback
10 1 (0.24%) vCenter Server
10 1 (0.24%) Zipkin
Vendors
1 162 (38.94%) Microsoft
2 49 (11.78%) SAP
3 33 (7.93%) Oracle
4 29 (6.97%) Apple
5 28 (6.73%) Remedy
6 25 (6.01%) Adobe
7 22 (5.29%) BMC
8 18 (4.33%) Salesforce
9 15 (3.61%) MuleSoft
10 14 (3.37%) VMware
11 8 (1.92%) Cisco
11 8 (1.92%) Freshdesk
12 7 (1.68%) Splunk
13 6 (1.44%) EMC
13 6 (1.44%) F5
13 6 (1.44%) Palo Alto
14 4 (0.96%) Google
14 4 (0.96%) JDA
14 4 (0.96%) Veeam
14 4 (0.96%) Workday