Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 24 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
24 Aug 2026
Same period 2025 Same period 2024
Rank 160 195 218
Rank change year-on-year +35 +23 -43
Permanent jobs citing ServiceNow 416 277 376
As % of all permanent jobs with remote/hybrid work options 1.80% 1.67% 1.52%
As % of the Vendors category 5.71% 3.44% 3.91%
Number of salaries quoted 241 205 304
10th Percentile £34,000 £40,650 £35,924
25th Percentile £47,500 £50,000 £43,750
Median annual salary (50th Percentile) £65,000 £65,000 £58,800
Median % change year-on-year - +10.54% -5.92%
75th Percentile £80,000 £77,500 £78,005
90th Percentile £97,500 £96,250 £91,250
UK median annual salary £70,000 £62,500 £58,700
% change year-on-year +12.00% +6.47% -1.39%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,290 8,060 9,607
As % of all permanent jobs with a WFH option 31.59% 48.56% 38.80%
Number of salaries quoted 5,200 4,016 6,080
10th Percentile £31,250 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -4.17%
75th Percentile £77,500 £74,258 £75,000
90th Percentile £97,506 £92,500 £91,991
UK median annual salary £57,500 £51,500 £54,750
% change year-on-year +11.65% -5.94% -4.78%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 24 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.13%) Anypoint
1 13 (3.13%) Microsoft Exchange
1 13 (3.13%) Mule
1 13 (3.13%) SharePoint
2 7 (1.68%) Confluence
3 2 (0.48%) Apache Airflow
3 2 (0.48%) CMS
Applications
1 76 (18.27%) Microsoft Office
2 26 (6.25%) Microsoft Project
3 7 (1.68%) Microsoft Excel
4 3 (0.72%) Microsoft PowerPoint
5 2 (0.48%) MS Visio
6 1 (0.24%) Acrobat
Business Applications
1 28 (6.73%) Remedy ITSM
2 25 (6.01%) Dynamics CRM
3 24 (5.77%) Cloudability
4 4 (0.96%) SAP HR
5 3 (0.72%) SAP S/4HANA
6 1 (0.24%) Elite 3E
6 1 (0.24%) NetSuite
6 1 (0.24%) Salesforce CRM
Cloud Services
1 120 (28.85%) Microsoft 365
2 112 (26.92%) AWS
3 76 (18.27%) Azure
4 33 (7.93%) Entra ID
5 25 (6.01%) GCP
6 9 (2.16%) SaaS
7 6 (1.44%) GitHub
7 6 (1.44%) GitHub Actions
8 5 (1.20%) Google Workspace
8 5 (1.20%) Power Platform
9 4 (0.96%) Dynamics 365
9 4 (0.96%) IaaS
9 4 (0.96%) OpenShift
9 4 (0.96%) PaaS
10 3 (0.72%) Boomi
11 2 (0.48%) iPaaS
11 2 (0.48%) Lucidchart
11 2 (0.48%) Miro
11 2 (0.48%) OneDrive
11 2 (0.48%) Prefect
Communications & Networking
1 21 (5.05%) TCP/IP
2 16 (3.85%) VPN
3 13 (3.13%) SSL
4 10 (2.40%) DNS
5 9 (2.16%) DHCP
6 8 (1.92%) Broadband
7 5 (1.20%) VLAN
8 4 (0.96%) Wi-Fi
9 2 (0.48%) Ethernet
10 1 (0.24%) Firewall
10 1 (0.24%) SMTP
10 1 (0.24%) WAN
10 1 (0.24%) Wireless
Database & Business Intelligence
1 15 (3.61%) SQL Server
2 4 (0.96%) Power BI
2 4 (0.96%) Relational Database
3 2 (0.48%) Db2
3 2 (0.48%) MySQL
3 2 (0.48%) SQL Server Integration Services
3 2 (0.48%) SQL Server Reporting Services
4 1 (0.24%) Oracle Database
4 1 (0.24%) Oracle Exadata
4 1 (0.24%) PostgreSQL
Development Applications
1 52 (12.50%) JIRA
2 6 (1.44%) Git
2 6 (1.44%) Visual Studio Code
3 4 (0.96%) Atlassian Bamboo
3 4 (0.96%) Bitbucket
4 1 (0.24%) Jaeger
4 1 (0.24%) Selenium
General
1 179 (43.03%) Social Skills
2 58 (13.94%) Finance
3 48 (11.54%) Swedish Language
4 40 (9.62%) Law
4 40 (9.62%) Public Sector
5 37 (8.89%) Analytical Skills
6 36 (8.65%) Banking
7 28 (6.73%) Inclusion and Diversity
8 20 (4.81%) French Language
9 18 (4.33%) Legal
10 15 (3.61%) Organisational Skills
11 8 (1.92%) Games
12 7 (1.68%) Manufacturing
13 5 (1.20%) Welsh Language
14 4 (0.96%) German Language
14 4 (0.96%) Publishing
14 4 (0.96%) Telecoms
15 3 (0.72%) Korean Language
15 3 (0.72%) Retail
16 2 (0.48%) Investment Banking
Job Titles
1 127 (30.53%) Analyst
2 71 (17.07%) Service Analyst
3 69 (16.59%) Service Desk Analyst
4 57 (13.70%) Senior
5 55 (13.22%) IT Manager
6 46 (11.06%) Developer
7 39 (9.38%) Architect
8 36 (8.65%) ServiceNow Architect
9 33 (7.93%) Lead
10 30 (7.21%) Project Manager
11 28 (6.73%) Consultant
12 26 (6.25%) Senior Analyst
12 26 (6.25%) ServiceNow Consultant
13 25 (6.01%) IT Project Manager
14 24 (5.77%) ServiceNow Developer
15 22 (5.29%) Support Analyst
16 20 (4.81%) ServiceNow Manager
17 17 (4.09%) IT Analyst
17 17 (4.09%) IT Support
18 15 (3.61%) Lead Developer
Libraries, Frameworks & Software Standards
1 17 (4.09%) REST
1 17 (4.09%) SOAP
2 13 (3.13%) JWT
2 13 (3.13%) MUnit
2 13 (3.13%) OAuth
2 13 (3.13%) OAuth2
2 13 (3.13%) RAML
3 12 (2.88%) Web Services
4 10 (2.40%) .NET
5 7 (1.68%) Terraform
6 6 (1.44%) CSS
6 6 (1.44%) HTML
7 4 (0.96%) LDAP
8 3 (0.72%) Ajax
9 2 (0.48%) Kafka
9 2 (0.48%) Middleware
9 2 (0.48%) RabbitMQ
10 1 (0.24%) JDBC
10 1 (0.24%) SailPoint
10 1 (0.24%) XML
Miscellaneous
1 36 (8.65%) CMDB
2 34 (8.17%) Enterprise Software
3 31 (7.45%) Driving Licence
4 23 (5.53%) Onboarding
5 15 (3.61%) Legacy Systems
6 14 (3.37%) Management Information System
7 9 (2.16%) Product Ownership
8 8 (1.92%) Cyber Threat
8 8 (1.92%) Cyberattack
9 7 (1.68%) Private Cloud
9 7 (1.68%) Public Cloud
10 6 (1.44%) Self-Motivation
11 4 (0.96%) Greenfield Project
12 3 (0.72%) Analytical Mindset
13 2 (0.48%) AI Agents
13 2 (0.48%) Data Centre
13 2 (0.48%) Data Structures
13 2 (0.48%) Legacy Applications
14 1 (0.24%) Hybrid Cloud
14 1 (0.24%) Security Operations Centre
Operating Systems
1 57 (13.70%) Windows
2 22 (5.29%) Windows Server
3 20 (4.81%) Linux
4 8 (1.92%) Windows 10
5 7 (1.68%) Mac OS
6 5 (1.20%) Unix
7 2 (0.48%) Android
7 2 (0.48%) Apple iOS
8 1 (0.24%) AIX
8 1 (0.24%) CentOS
8 1 (0.24%) Red Hat Enterprise Linux
8 1 (0.24%) Solaris
8 1 (0.24%) Ubuntu
Processes & Methodologies
1 226 (54.33%) ITSM
2 216 (51.92%) ITIL
3 96 (23.08%) Customer Service
4 77 (18.51%) Continuous Improvement
4 77 (18.51%) Problem-Solving
5 75 (18.03%) Performance Metrics
6 74 (17.79%) Service Management
7 69 (16.59%) Mentoring
8 64 (15.38%) Agile
9 63 (15.14%) AI
10 60 (14.42%) Stakeholder Management
11 54 (12.98%) Stakeholder Engagement
12 45 (10.82%) DevOps
13 39 (9.38%) Cybersecurity
14 37 (8.89%) Service Delivery
15 33 (7.93%) ERP
15 33 (7.93%) Roadmaps
16 32 (7.69%) Project Management
17 31 (7.45%) Root Cause Analysis
18 29 (6.97%) Asset Management
Programming Languages
1 32 (7.69%) PowerShell
1 32 (7.69%) SQL
2 23 (5.53%) Python
3 17 (4.09%) JavaScript
4 15 (3.61%) Java
5 13 (3.13%) DataWeave
6 8 (1.92%) Bash
7 6 (1.44%) C#
8 5 (1.20%) T-SQL
9 2 (0.48%) Google Apps Script
9 2 (0.48%) PL/SQL
9 2 (0.48%) VB.NET
Qualifications
1 95 (22.84%) Degree
2 93 (22.36%) AWS Certification
3 75 (18.03%) Microsoft Certification
4 68 (16.35%) MCSE
5 67 (16.11%) Security Cleared
6 41 (9.86%) SC Cleared
7 24 (5.77%) AWS Certified Solutions Architect
8 15 (3.61%) DV Cleared
8 15 (3.61%) ITIL Certification
9 9 (2.16%) BPSS Clearance
9 9 (2.16%) ITIL Foundation Certificate
10 8 (1.92%) Azure Certification
11 4 (0.96%) DBS Check
12 3 (0.72%) A+ Certification
12 3 (0.72%) PMP
13 2 (0.48%) MCSA
13 2 (0.48%) Network+ Certification
13 2 (0.48%) PMI Certification
14 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 84 (20.19%) QA
2 23 (5.53%) SLA
3 6 (1.44%) Accessibility
4 5 (1.20%) ISO/IEC 27001
5 3 (0.72%) Data Quality
6 2 (0.48%) COBIT
6 2 (0.48%) Cyber Essentials
6 2 (0.48%) GRC
6 2 (0.48%) NIST
6 2 (0.48%) PMO
7 1 (0.24%) Actionable Recommendations
7 1 (0.24%) Cyber Essentials PLUS
7 1 (0.24%) GDPR
System Software
1 32 (7.69%) Active Directory
2 11 (2.64%) VMware Infrastructure
3 3 (0.72%) Hyper-V
4 1 (0.24%) Oracle RAC
4 1 (0.24%) vSphere
Systems Management
1 27 (6.49%) Microsoft Intune
2 13 (3.13%) Ansible
2 13 (3.13%) CloudHub
3 12 (2.88%) Kubernetes
4 8 (1.92%) Single Sign-On
5 6 (1.44%) Jamf Pro
5 6 (1.44%) Packer
6 5 (1.20%) ZABBIX
7 4 (0.96%) Autotask
7 4 (0.96%) Grafana
7 4 (0.96%) Prometheus
7 4 (0.96%) SCCM
8 3 (0.72%) Norton AntiVirus
9 2 (0.48%) Argo
9 2 (0.48%) Puppet
9 2 (0.48%) Salt
10 1 (0.24%) Data Guard
10 1 (0.24%) Oracle Flashback
10 1 (0.24%) vCenter Server
10 1 (0.24%) Zipkin
Vendors
1 163 (39.18%) Microsoft
2 49 (11.78%) SAP
3 33 (7.93%) Oracle
4 29 (6.97%) Apple
5 28 (6.73%) Remedy
6 25 (6.01%) Adobe
7 22 (5.29%) BMC
8 18 (4.33%) Salesforce
9 15 (3.61%) MuleSoft
10 14 (3.37%) VMware
11 8 (1.92%) Cisco
11 8 (1.92%) Freshdesk
12 7 (1.68%) Splunk
13 6 (1.44%) EMC
13 6 (1.44%) F5
13 6 (1.44%) Palo Alto
14 5 (1.20%) Google
15 4 (0.96%) JDA
15 4 (0.96%) Veeam
15 4 (0.96%) Workday