Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 13 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
13 Jun 2026
Same period 2025 Same period 2024
Rank 126 225 247
Rank change year-on-year +99 +22 -44
Permanent jobs citing ServiceNow 405 227 436
As % of all permanent jobs with remote/hybrid work options 2.05% 1.49% 1.27%
As % of the Vendors category 6.65% 3.09% 3.23%
Number of salaries quoted 227 193 383
10th Percentile £34,000 £36,500 £37,000
25th Percentile £46,250 £51,250 £51,250
Median annual salary (50th Percentile) £57,500 £70,000 £62,783
Median % change year-on-year -17.86% +11.50% +5.47%
75th Percentile £78,750 £86,250 £81,250
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,500 £60,000
% change year-on-year +12.00% +4.17% +3.62%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,094 7,335 13,515
As % of all permanent jobs with a WFH option 30.86% 48.13% 39.29%
Number of salaries quoted 4,138 3,857 9,875
10th Percentile £31,250 £29,750 £31,520
25th Percentile £42,500 £40,903 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -8.33%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £96,250 £95,000 £87,500
UK median annual salary £57,000 £55,000 £50,000
% change year-on-year +3.64% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 13 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.44%) SharePoint
2 9 (2.22%) Microsoft Exchange
3 8 (1.98%) Confluence
4 3 (0.74%) Anypoint
4 3 (0.74%) Mule
5 2 (0.49%) Apache Airflow
5 2 (0.49%) CMS
Applications
1 72 (17.78%) Microsoft Office
2 22 (5.43%) Microsoft Project
3 7 (1.73%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 28 (6.91%) Dynamics CRM
2 24 (5.93%) Cloudability
3 8 (1.98%) Remedy ITSM
4 6 (1.48%) Dynamics NAV
4 6 (1.48%) Magento
4 6 (1.48%) Shopify
5 4 (0.99%) SAP HR
5 4 (0.99%) SAP S/4HANA
6 2 (0.49%) Elite 3E
7 1 (0.25%) Dynamics AX
7 1 (0.25%) NetSuite
7 1 (0.25%) Salesforce CRM
7 1 (0.25%) SAP GRC
7 1 (0.25%) TIBCO iProcess
Cloud Services
1 118 (29.14%) Microsoft 365
2 102 (25.19%) AWS
3 82 (20.25%) Azure
4 27 (6.67%) Entra ID
5 24 (5.93%) GCP
6 16 (3.95%) SaaS
7 10 (2.47%) Dynamics 365
8 7 (1.73%) AWS Direct Connect
8 7 (1.73%) GitHub
8 7 (1.73%) Virtual Private Cloud
9 6 (1.48%) GitHub Actions
9 6 (1.48%) Power Platform
10 4 (0.99%) IaaS
10 4 (0.99%) Mimecast
10 4 (0.99%) PaaS
11 3 (0.74%) Datadog
11 3 (0.74%) OpenShift
12 2 (0.49%) Azure DevOps
12 2 (0.49%) Miro
12 2 (0.49%) OneDrive
Communications & Networking
1 21 (5.19%) VPN
2 19 (4.69%) TCP/IP
3 13 (3.21%) DNS
3 13 (3.21%) Wi-Fi
4 10 (2.47%) DHCP
5 9 (2.22%) Broadband
6 8 (1.98%) Firewall
6 8 (1.98%) WAN
7 7 (1.73%) BGP
7 7 (1.73%) Cisco ASA
7 7 (1.73%) Cisco ISE
7 7 (1.73%) IPsec
7 7 (1.73%) LAN
7 7 (1.73%) MPLS
7 7 (1.73%) NetScaler
7 7 (1.73%) NX-OS
7 7 (1.73%) OSPF
7 7 (1.73%) SD-WAN
7 7 (1.73%) VXLAN
7 7 (1.73%) WLAN
Database & Business Intelligence
1 18 (4.44%) SQL Server
2 5 (1.23%) Power BI
3 4 (0.99%) Db2
3 4 (0.99%) SQL Server Integration Services
3 4 (0.99%) SQL Server Reporting Services
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Database
4 1 (0.25%) Oracle Exadata
4 1 (0.25%) PostgreSQL
4 1 (0.25%) Relational Database
Development Applications
1 51 (12.59%) JIRA
2 8 (1.98%) Git
3 6 (1.48%) Visual Studio Code
4 4 (0.99%) Selenium
5 3 (0.74%) Atlassian Bamboo
5 3 (0.74%) Bitbucket
6 2 (0.49%) Cypress.io
6 2 (0.49%) Rational Rhapsody
7 1 (0.25%) JMeter
7 1 (0.25%) Postman
General
1 170 (41.98%) Social Skills
2 49 (12.10%) Finance
3 47 (11.60%) French Language
4 42 (10.37%) Public Sector
5 34 (8.40%) Inclusion and Diversity
6 29 (7.16%) Analytical Skills
6 29 (7.16%) Law
7 20 (4.94%) Swedish Language
8 17 (4.20%) Banking
9 13 (3.21%) Legal
10 9 (2.22%) Organisational Skills
11 8 (1.98%) Games
12 6 (1.48%) Back Office
12 6 (1.48%) Manufacturing
13 4 (0.99%) German Language
13 4 (0.99%) Publishing
14 3 (0.74%) Financial Institution
15 2 (0.49%) International Banking
15 2 (0.49%) Telecoms
16 1 (0.25%) Marketing
Job Titles
1 132 (32.59%) Analyst
2 77 (19.01%) Service Analyst
3 74 (18.27%) Service Desk Analyst
4 62 (15.31%) Senior
5 36 (8.89%) Developer
6 33 (8.15%) Consultant
6 33 (8.15%) IT Manager
7 32 (7.90%) Project Manager
8 31 (7.65%) Senior Analyst
9 29 (7.16%) ServiceNow Developer
10 27 (6.67%) ServiceNow Consultant
11 24 (5.93%) Support Analyst
12 21 (5.19%) Architect
12 21 (5.19%) IT Project Manager
12 21 (5.19%) ServiceNow Manager
13 20 (4.94%) Lead
14 19 (4.69%) ServiceNow Architect
15 15 (3.70%) IT Analyst
15 15 (3.70%) Technical Consultant
16 14 (3.46%) Support Engineer
Libraries, Frameworks & Software Standards
1 28 (6.91%) REST
2 25 (6.17%) SOAP
3 11 (2.72%) .NET
3 11 (2.72%) Web Services
4 10 (2.47%) Middleware
5 4 (0.99%) JWT
6 3 (0.74%) CSS
6 3 (0.74%) HTML
6 3 (0.74%) JDBC
6 3 (0.74%) LDAP
6 3 (0.74%) MUnit
6 3 (0.74%) OAuth
6 3 (0.74%) OAuth2
6 3 (0.74%) OpenTelemetry
6 3 (0.74%) RAML
6 3 (0.74%) SAML
7 2 (0.49%) Kafka
7 2 (0.49%) Playwright
7 2 (0.49%) RabbitMQ
8 1 (0.25%) AngularJS
Miscellaneous
1 30 (7.41%) CMDB
2 29 (7.16%) Enterprise Software
3 27 (6.67%) Onboarding
4 25 (6.17%) Driving Licence
5 17 (4.20%) Product Ownership
6 15 (3.70%) Management Information System
7 13 (3.21%) Data Centre
8 7 (1.73%) Cyber Threat
8 7 (1.73%) Cyberattack
8 7 (1.73%) Private Cloud
8 7 (1.73%) Public Cloud
9 5 (1.23%) Analytical Mindset
10 4 (0.99%) Legacy Applications
11 3 (0.74%) AI Agents
11 3 (0.74%) Legacy Systems
12 2 (0.49%) Data Structures
12 2 (0.49%) NHS
12 2 (0.49%) PMI
12 2 (0.49%) Self-Motivation
12 2 (0.49%) Social Media
Operating Systems
1 62 (15.31%) Windows
2 19 (4.69%) Windows 10
3 18 (4.44%) Linux
3 18 (4.44%) Windows Server
4 2 (0.49%) Android
4 2 (0.49%) Apple iOS
4 2 (0.49%) Mac OS
5 1 (0.25%) AIX
5 1 (0.25%) CentOS
5 1 (0.25%) Red Hat Enterprise Linux
5 1 (0.25%) Solaris
5 1 (0.25%) Ubuntu
5 1 (0.25%) Unix
Processes & Methodologies
1 221 (54.57%) ITSM
2 188 (46.42%) ITIL
3 90 (22.22%) Customer Service
4 86 (21.23%) Continuous Improvement
5 76 (18.77%) Agile
6 75 (18.52%) Mentoring
7 74 (18.27%) Service Management
8 68 (16.79%) Performance Metrics
9 66 (16.30%) Problem-Solving
10 62 (15.31%) Stakeholder Management
11 55 (13.58%) AI
12 51 (12.59%) Service Delivery
12 51 (12.59%) Stakeholder Engagement
13 43 (10.62%) DevOps
14 37 (9.14%) ERP
15 36 (8.89%) CRM
15 36 (8.89%) Cybersecurity
16 29 (7.16%) Project Management
17 28 (6.91%) Waterfall
18 27 (6.67%) Change Management
Programming Languages
1 26 (6.42%) SQL
2 20 (4.94%) PowerShell
3 15 (3.70%) JavaScript
3 15 (3.70%) Python
4 11 (2.72%) Java
5 8 (1.98%) C#
6 6 (1.48%) T-SQL
7 4 (0.99%) Bash
7 4 (0.99%) PL/SQL
7 4 (0.99%) VB.NET
8 3 (0.74%) DataWeave
9 2 (0.49%) TypeScript
Qualifications
1 97 (23.95%) Degree
2 89 (21.98%) AWS Certification
3 74 (18.27%) Microsoft Certification
4 68 (16.79%) MCSE
5 39 (9.63%) Security Cleared
6 24 (5.93%) AWS Certified Solutions Architect
7 18 (4.44%) SC Cleared
8 13 (3.21%) DV Cleared
9 12 (2.96%) ITIL Certification
10 8 (1.98%) Azure Certification
10 8 (1.98%) BPSS Clearance
11 7 (1.73%) PMI Certification
12 5 (1.23%) PMP
13 4 (0.99%) Microsoft Certified Professional
13 4 (0.99%) MOS
14 2 (0.49%) A+ Certification
14 2 (0.49%) DBS Check
14 2 (0.49%) ITIL Foundation Certificate
14 2 (0.49%) MCSA
15 1 (0.25%) Oracle Certification
Quality Assurance & Compliance
1 81 (20.00%) QA
2 14 (3.46%) SLA
3 10 (2.47%) Accessibility
4 4 (0.99%) GDPR
4 4 (0.99%) PMO
5 3 (0.74%) ISO/IEC 27001
6 2 (0.49%) Cyber Essentials
6 2 (0.49%) Data Quality
6 2 (0.49%) NIST
7 1 (0.25%) Actionable Recommendations
7 1 (0.25%) Cyber Essentials PLUS
7 1 (0.25%) GRC
7 1 (0.25%) Sarbanes-Oxley
7 1 (0.25%) WCAG
System Software
1 38 (9.38%) Active Directory
2 10 (2.47%) VMware Infrastructure
3 2 (0.49%) Hyper-V
4 1 (0.25%) Docker
4 1 (0.25%) Oracle RAC
4 1 (0.25%) vSphere
Systems Management
1 20 (4.94%) Microsoft Intune
2 14 (3.46%) SCCM
3 13 (3.21%) Ansible
4 10 (2.47%) Kubernetes
5 8 (1.98%) Terraform
6 7 (1.73%) Single Sign-On
7 6 (1.48%) Packer
8 3 (0.74%) Autotask
8 3 (0.74%) CloudHub
8 3 (0.74%) Grafana
8 3 (0.74%) Norton AntiVirus
8 3 (0.74%) Prometheus
9 2 (0.49%) Argo
9 2 (0.49%) Puppet
9 2 (0.49%) Salt
10 1 (0.25%) Data Guard
10 1 (0.25%) Forefront Identity Manager
10 1 (0.25%) Jamf Pro
10 1 (0.25%) Oracle Enterprise Manager
10 1 (0.25%) Oracle Flashback
Vendors
1 160 (39.51%) Microsoft
2 35 (8.64%) SAP
3 31 (7.65%) Oracle
4 29 (7.16%) Apple
5 25 (6.17%) Adobe
6 14 (3.46%) Cisco
7 13 (3.21%) SolarWinds
8 12 (2.96%) VMware
9 11 (2.72%) Dynatrace
10 9 (2.22%) BMC
10 9 (2.22%) Salesforce
10 9 (2.22%) Workday
11 8 (1.98%) Citrix
11 8 (1.98%) ConnectWise
11 8 (1.98%) Freshdesk
11 8 (1.98%) Remedy
12 7 (1.73%) CheckPoint
12 7 (1.73%) Fortinet
12 7 (1.73%) Meraki
12 7 (1.73%) Splunk