Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 30 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
30 Sep 2026
Same period 2025 Same period 2024
Rank 148 166 216
Rank change year-on-year +18 +50 -45
Permanent jobs citing ServiceNow 439 309 353
As % of all permanent jobs with remote/hybrid work options 1.76% 1.84% 1.58%
As % of the Vendors category 5.64% 3.58% 4.08%
Number of salaries quoted 260 194 253
10th Percentile £36,250 £41,250 £35,986
25th Percentile £47,500 £50,625 £45,000
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -4.00%
75th Percentile £81,250 £80,000 £76,250
90th Percentile £100,000 £98,875 £96,250
UK median annual salary £70,000 £65,000 £58,800
% change year-on-year +7.69% +10.54% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,785 8,638 8,660
As % of all permanent jobs with a WFH option 31.21% 51.51% 38.71%
Number of salaries quoted 5,483 3,712 4,719
10th Percentile £31,250 £29,000 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,800
Median % change year-on-year +9.09% -6.46% -2.00%
75th Percentile £77,500 £75,000 £77,500
90th Percentile £100,000 £90,000 £92,500
UK median annual salary £57,500 £50,000 £55,000
% change year-on-year +15.00% -9.09% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 30 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.64%) SharePoint
2 13 (2.96%) Anypoint
2 13 (2.96%) Microsoft Exchange
2 13 (2.96%) Mule
3 5 (1.14%) Confluence
4 2 (0.46%) CMS
Applications
1 67 (15.26%) Microsoft Office
2 30 (6.83%) Microsoft Project
3 7 (1.59%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.46%) MS Visio
6 1 (0.23%) Acrobat
6 1 (0.23%) Spreadsheet
Business Applications
1 29 (6.61%) Remedy ITSM
2 25 (5.69%) Dynamics CRM
3 24 (5.47%) Cloudability
4 4 (0.91%) SAP S/4HANA
5 2 (0.46%) Maximo
6 1 (0.23%) Elite 3E
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP CAR
6 1 (0.23%) Workday HCM
Cloud Services
1 110 (25.06%) Microsoft 365
2 108 (24.60%) AWS
3 75 (17.08%) Azure
4 30 (6.83%) Entra ID
5 28 (6.38%) GCP
6 19 (4.33%) Power Platform
7 9 (2.05%) SaaS
8 6 (1.37%) Microsoft Copilot
9 5 (1.14%) Boomi
9 5 (1.14%) Dynamics 365
9 5 (1.14%) Google Workspace
10 4 (0.91%) OpenShift
10 4 (0.91%) Power Automate
10 4 (0.91%) SuccessFactors
11 3 (0.68%) OCI
11 3 (0.68%) OneDrive
12 2 (0.46%) Azure AI
12 2 (0.46%) GitHub
12 2 (0.46%) iPaaS
12 2 (0.46%) Lucidchart
Communications & Networking
1 19 (4.33%) TCP/IP
2 14 (3.19%) VPN
3 13 (2.96%) SSL
4 8 (1.82%) DNS
5 7 (1.59%) DHCP
5 7 (1.59%) VLAN
6 4 (0.91%) Broadband
6 4 (0.91%) Wi-Fi
7 3 (0.68%) Firewall
8 2 (0.46%) Ethernet
9 1 (0.23%) SMTP
9 1 (0.23%) WAN
9 1 (0.23%) Wireless
Database & Business Intelligence
1 15 (3.42%) Power BI
2 9 (2.05%) SQL Server
3 6 (1.37%) GIS
4 5 (1.14%) Relational Database
5 2 (0.46%) BusinessObjects
5 2 (0.46%) MySQL
5 2 (0.46%) PostgreSQL
6 1 (0.23%) NoSQL
6 1 (0.23%) Oracle Exadata
Development Applications
1 55 (12.53%) JIRA
2 4 (0.91%) Atlassian Bamboo
2 4 (0.91%) Bitbucket
3 3 (0.68%) Git
4 2 (0.46%) Visual Studio Code
5 1 (0.23%) Jaeger
5 1 (0.23%) Jenkins
General
1 169 (38.50%) Social Skills
2 62 (14.12%) Finance
3 52 (11.85%) Public Sector
4 48 (10.93%) Swedish Language
5 44 (10.02%) Analytical Skills
6 40 (9.11%) Law
7 39 (8.88%) Banking
8 32 (7.29%) Inclusion and Diversity
9 18 (4.10%) Legal
10 15 (3.42%) French Language
11 14 (3.19%) Organisational Skills
12 7 (1.59%) Manufacturing
12 7 (1.59%) Telecoms
13 5 (1.14%) Welsh Language
14 4 (0.91%) Games
14 4 (0.91%) Publishing
14 4 (0.91%) Retail
15 3 (0.68%) Aerospace
15 3 (0.68%) Documentation Skills
15 3 (0.68%) Korean Language
Job Titles
1 123 (28.02%) Analyst
2 69 (15.72%) IT Manager
3 65 (14.81%) Senior
4 63 (14.35%) Service Analyst
5 61 (13.90%) Service Desk Analyst
6 58 (13.21%) Architect
7 53 (12.07%) ServiceNow Architect
8 52 (11.85%) Developer
9 33 (7.52%) Project Manager
10 32 (7.29%) Lead
11 30 (6.83%) ServiceNow Developer
12 28 (6.38%) Consultant
13 26 (5.92%) Senior Analyst
13 26 (5.92%) ServiceNow Consultant
14 25 (5.69%) IT Project Manager
15 24 (5.47%) ServiceNow Manager
16 23 (5.24%) Technical Architect
17 22 (5.01%) Support Analyst
18 20 (4.56%) IT Analyst
18 20 (4.56%) Service Manager
Libraries, Frameworks & Software Standards
1 18 (4.10%) REST
1 18 (4.10%) SOAP
2 14 (3.19%) OAuth
3 13 (2.96%) JWT
3 13 (2.96%) MUnit
3 13 (2.96%) OAuth2
3 13 (2.96%) RAML
4 11 (2.51%) Web Services
5 7 (1.59%) .NET
6 5 (1.14%) CSS
6 5 (1.14%) HTML
7 4 (0.91%) LDAP
8 3 (0.68%) Ajax
8 3 (0.68%) Middleware
9 2 (0.46%) Terraform
9 2 (0.46%) XML
10 1 (0.23%) Hibernate
10 1 (0.23%) JDBC
10 1 (0.23%) OpenTelemetry
10 1 (0.23%) Spring
Miscellaneous
1 40 (9.11%) CMDB
1 40 (9.11%) Enterprise Software
2 30 (6.83%) Driving Licence
3 22 (5.01%) Onboarding
4 21 (4.78%) Management Information System
5 15 (3.42%) Legacy Systems
6 9 (2.05%) Self-Motivation
7 8 (1.82%) Product Ownership
8 6 (1.37%) Greenfield Project
9 4 (0.91%) Cloud Native
9 4 (0.91%) Cyber Threat
9 4 (0.91%) Cyberattack
9 4 (0.91%) Data Centre
10 3 (0.68%) Data Structures
10 3 (0.68%) Virtual Team
11 2 (0.46%) Analytical Mindset
11 2 (0.46%) Fibre Optics
11 2 (0.46%) Private Cloud
11 2 (0.46%) Public Cloud
11 2 (0.46%) Reference Data
Operating Systems
1 45 (10.25%) Windows
2 14 (3.19%) Linux
2 14 (3.19%) Windows Server
3 7 (1.59%) Mac OS
4 6 (1.37%) Windows 10
5 5 (1.14%) Unix
6 2 (0.46%) Android
6 2 (0.46%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 226 (51.48%) ITIL
1 226 (51.48%) ITSM
2 91 (20.73%) Service Management
3 89 (20.27%) Continuous Improvement
3 89 (20.27%) Customer Service
4 76 (17.31%) Mentoring
4 76 (17.31%) Stakeholder Management
5 74 (16.86%) Problem-Solving
6 68 (15.49%) Performance Metrics
7 65 (14.81%) Agile
8 62 (14.12%) AI
9 58 (13.21%) Stakeholder Engagement
10 43 (9.79%) Service Delivery
11 42 (9.57%) DevOps
12 39 (8.88%) Asset Management
12 39 (8.88%) Cybersecurity
13 38 (8.66%) Change Management
14 36 (8.20%) Root Cause Analysis
15 34 (7.74%) Project Management
16 33 (7.52%) ERP
Programming Languages
1 28 (6.38%) SQL
2 26 (5.92%) PowerShell
3 19 (4.33%) JavaScript
3 19 (4.33%) Python
4 13 (2.96%) DataWeave
4 13 (2.96%) Java
5 8 (1.82%) Bash
6 5 (1.14%) T-SQL
7 3 (0.68%) C#
8 2 (0.46%) Google Apps Script
Qualifications
1 93 (21.18%) Security Cleared
2 89 (20.27%) Degree
3 88 (20.05%) AWS Certification
4 70 (15.95%) Microsoft Certification
5 65 (14.81%) SC Cleared
6 60 (13.67%) MCSE
7 24 (5.47%) AWS Certified Solutions Architect
8 18 (4.10%) DV Cleared
9 13 (2.96%) ITIL Certification
10 9 (2.05%) BPSS Clearance
10 9 (2.05%) ITIL Foundation Certificate
11 7 (1.59%) Azure Certification
12 4 (0.91%) APMP
12 4 (0.91%) DBS Check
12 4 (0.91%) ISEB
12 4 (0.91%) PRINCE2 Practitioner
13 3 (0.68%) A+ Certification
13 3 (0.68%) Computer Science Degree
14 2 (0.46%) CIPD
14 2 (0.46%) PMP
Quality Assurance & Compliance
1 77 (17.54%) QA
2 29 (6.61%) SLA
3 5 (1.14%) GRC
3 5 (1.14%) ISO/IEC 27001
4 4 (0.91%) Data Quality
5 3 (0.68%) COBIT
5 3 (0.68%) Cyber Essentials
5 3 (0.68%) PMO
6 2 (0.46%) Accessibility
6 2 (0.46%) Cyber Essentials PLUS
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 22 (5.01%) Active Directory
2 7 (1.59%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Docker
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 26 (5.92%) Microsoft Intune
2 13 (2.96%) CloudHub
3 8 (1.82%) Kubernetes
4 7 (1.59%) Ansible
5 6 (1.37%) Jamf Pro
6 5 (1.14%) Grafana
6 5 (1.14%) Single Sign-On
6 5 (1.14%) ZABBIX
7 4 (0.91%) Autotask
7 4 (0.91%) Prometheus
8 3 (0.68%) Norton AntiVirus
9 2 (0.46%) FortiGate
9 2 (0.46%) Packer
9 2 (0.46%) SCCM
10 1 (0.23%) Data Guard
10 1 (0.23%) Oracle Enterprise Manager
10 1 (0.23%) Oracle Flashback
10 1 (0.23%) vCenter Server
10 1 (0.23%) Zipkin
Vendors
1 153 (34.85%) Microsoft
2 52 (11.85%) SAP
3 34 (7.74%) Oracle
4 29 (6.61%) Apple
4 29 (6.61%) Remedy
5 26 (5.92%) Adobe
6 22 (5.01%) BMC
7 18 (4.10%) Salesforce
8 15 (3.42%) MuleSoft
9 10 (2.28%) VMware
10 8 (1.82%) Google
10 8 (1.82%) Splunk
11 6 (1.37%) Cisco
11 6 (1.37%) Freshdesk
12 5 (1.14%) Dynatrace
13 4 (0.91%) Alteryx
13 4 (0.91%) Veeam
13 4 (0.91%) Workday
14 3 (0.68%) Bloomberg
14 3 (0.68%) SolarWinds