Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 16 December 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
16 Dec 2025
Same period 2024 Same period 2023
Rank 109 173 168
Rank change year-on-year +64 -5 +74
Permanent jobs citing ServiceNow 367 342 398
As % of all permanent jobs with remote/hybrid work options 2.39% 1.94% 2.00%
As % of the Vendors category 5.62% 5.07% 4.80%
Number of salaries quoted 182 265 342
10th Percentile £40,575 £31,250 £36,182
25th Percentile £50,000 £37,500 £50,000
Median annual salary (50th Percentile) £65,000 £59,430 £67,500
Median % change year-on-year +9.37% -11.96% +17.39%
75th Percentile £80,000 £76,250 £88,750
90th Percentile £87,375 £95,250 £97,500
UK median annual salary £65,000 £57,500 £57,500
% change year-on-year +13.04% - +4.55%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,531 6,743 8,298
As % of all permanent jobs with a WFH option 42.58% 38.31% 41.67%
Number of salaries quoted 3,482 4,090 6,737
10th Percentile £30,000 £32,750 £32,756
25th Percentile £38,750 £43,462 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.03%
75th Percentile £75,900 £77,500 £76,250
90th Percentile £90,000 £93,750 £92,500
UK median annual salary £50,000 £57,000 £55,000
% change year-on-year -12.28% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 16 December 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.72%) Tomcat
1 10 (2.72%) WebSphere
1 10 (2.72%) WebSphere Application Server
2 6 (1.63%) IIS
2 6 (1.63%) SharePoint
3 1 (0.27%) Confluence
Applications
1 118 (32.15%) Microsoft Office
2 15 (4.09%) Microsoft Excel
3 5 (1.36%) Microsoft PowerPoint
4 4 (1.09%) Chatbot
5 2 (0.54%) Microsoft Project
5 2 (0.54%) MS Visio
Business Applications
1 19 (5.18%) Remedy ITSM
2 8 (2.18%) Workday HCM
3 3 (0.82%) Dynamics CRM
3 3 (0.82%) Dynamics NAV
3 3 (0.82%) Magento
3 3 (0.82%) NetSuite
3 3 (0.82%) Shopify
4 2 (0.54%) Sage X3
5 1 (0.27%) assyst
5 1 (0.27%) Dynamics AX
5 1 (0.27%) Integrated Workplace Management System
5 1 (0.27%) Salesforce CRM
Cloud Services
1 120 (32.70%) AWS
1 120 (32.70%) Microsoft 365
2 30 (8.17%) Azure
3 16 (4.36%) SaaS
4 11 (3.00%) Azure DevOps
5 8 (2.18%) Azure Logic Apps
5 8 (2.18%) Boomi
6 6 (1.63%) Dynamics 365
6 6 (1.63%) Power Platform
7 5 (1.36%) Azure Cosmos DB
7 5 (1.36%) GitHub
8 4 (1.09%) Entra ID
9 3 (0.82%) Oracle Service Cloud
10 2 (0.54%) AWS Direct Connect
10 2 (0.54%) Datadog
10 2 (0.54%) GitHub Actions
10 2 (0.54%) Intacct
10 2 (0.54%) Virtual Private Cloud
11 1 (0.27%) Azure AKS
11 1 (0.27%) Azure Monitor
Communications & Networking
1 10 (2.72%) SSL
2 7 (1.91%) DHCP
2 7 (1.91%) DNS
2 7 (1.91%) TCP/IP
3 4 (1.09%) VPN
4 2 (0.54%) BGP
4 2 (0.54%) Cisco ASA
4 2 (0.54%) Cisco Firepower
4 2 (0.54%) Cisco ISE
4 2 (0.54%) Firewall
4 2 (0.54%) IPsec
4 2 (0.54%) LAN
4 2 (0.54%) MPLS
4 2 (0.54%) NetScaler
4 2 (0.54%) OSPF
4 2 (0.54%) SAN
4 2 (0.54%) SD-WAN
4 2 (0.54%) WAN
4 2 (0.54%) Wi-Fi
4 2 (0.54%) WLAN
Database & Business Intelligence
1 10 (2.72%) DB2
1 10 (2.72%) PostgreSQL
2 9 (2.45%) SQL Server
3 5 (1.36%) MongoDB
4 4 (1.09%) Power BI
5 3 (0.82%) Relational Database
5 3 (0.82%) Tableau
6 2 (0.54%) Metadata
7 1 (0.27%) GIS
Development Applications
1 27 (7.36%) JIRA
2 5 (1.36%) Git
General
1 238 (64.85%) Social Skills
2 114 (31.06%) French Language
3 95 (25.89%) Swedish Language
4 57 (15.53%) Finance
5 39 (10.63%) Banking
5 39 (10.63%) Law
6 26 (7.08%) Legal
7 22 (5.99%) Analytical Skills
8 17 (4.63%) Public Sector
9 10 (2.72%) Investment Banking
10 9 (2.45%) Back Office
11 5 (1.36%) Games
11 5 (1.36%) Hungarian Language
11 5 (1.36%) Inclusion and Diversity
12 4 (1.09%) Marketing
12 4 (1.09%) Spanish Language
13 3 (0.82%) Advertising
13 3 (0.82%) Billing
13 3 (0.82%) Presentation Skills
13 3 (0.82%) Retail
Job Titles
1 127 (34.60%) Analyst
2 112 (30.52%) Service Analyst
3 111 (30.25%) Service Desk Analyst
4 54 (14.71%) Senior
5 43 (11.72%) Consultant
6 37 (10.08%) Developer
6 37 (10.08%) ServiceNow Developer
7 29 (7.90%) Technical Consultant
8 27 (7.36%) Senior Consultant
9 24 (6.54%) Senior Technical Consultant
10 18 (4.90%) HR Advisor
10 18 (4.90%) IT Manager
11 16 (4.36%) Infrastructure Support
12 15 (4.09%) Applications Support
13 14 (3.81%) Architect
13 14 (3.81%) Lead
14 12 (3.27%) Senior Developer
14 12 (3.27%) Senior ServiceNow Developer
14 12 (3.27%) ServiceNow Consultant
15 10 (2.72%) Linux Support
Libraries, Frameworks & Software Standards
1 21 (5.72%) CSS
1 21 (5.72%) HTML
2 20 (5.45%) REST
2 20 (5.45%) SOAP
3 19 (5.18%) XML
4 18 (4.90%) JSON
5 11 (3.00%) LDAP
6 10 (2.72%) LAPP Stack
6 10 (2.72%) Web Services
6 10 (2.72%) WebSphere MQ
7 8 (2.18%) SAML
8 5 (1.36%) YAML
9 4 (1.09%) Middleware
10 2 (0.54%) OpenTelemetry
11 1 (0.27%) .NET
11 1 (0.27%) .NET Core
11 1 (0.27%) AngularJS
11 1 (0.27%) EDI
Miscellaneous
1 34 (9.26%) Onboarding
2 16 (4.36%) CMDB
3 15 (4.09%) Management Information System
4 13 (3.54%) Product Ownership
5 12 (3.27%) Linux Command Line
6 5 (1.36%) AI Agents
6 5 (1.36%) Analytical Mindset
7 4 (1.09%) Operational Technology
8 3 (0.82%) Data Centre
8 3 (0.82%) Virtual Team
9 2 (0.54%) Hybrid Cloud
9 2 (0.54%) Self-Motivation
10 1 (0.27%) Client/Server
10 1 (0.27%) Cyber Threat
10 1 (0.27%) Enterprise Software
10 1 (0.27%) IoT
10 1 (0.27%) Legacy Systems
10 1 (0.27%) Low-Code
10 1 (0.27%) Over-the-Top Content
10 1 (0.27%) PMI
Operating Systems
1 34 (9.26%) Windows
2 14 (3.81%) Windows 10
3 13 (3.54%) Linux
4 10 (2.72%) Red Hat Enterprise Linux
4 10 (2.72%) Unix
5 6 (1.63%) Windows Server
6 1 (0.27%) Android
6 1 (0.27%) Apple iOS
6 1 (0.27%) Windows Server 2016
6 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 236 (64.31%) ITSM
2 222 (60.49%) ITIL
3 129 (35.15%) Customer Service
4 108 (29.43%) Performance Metrics
5 62 (16.89%) Problem-Solving
6 54 (14.71%) Continuous Improvement
7 44 (11.99%) Asset Management
8 40 (10.90%) Service Delivery
9 39 (10.63%) Service Management
10 32 (8.72%) Change Management
11 31 (8.45%) Decision-Making
12 29 (7.90%) Mentoring
13 28 (7.63%) Agile
14 27 (7.36%) Problem Management
14 27 (7.36%) Stakeholder Management
15 25 (6.81%) Roadmaps
16 24 (6.54%) IT Asset Management
17 23 (6.27%) CRM
17 23 (6.27%) Data Entry
17 23 (6.27%) Technical Leadership
Programming Languages
1 40 (10.90%) JavaScript
2 18 (4.90%) Python
3 13 (3.54%) PowerShell
4 11 (3.00%) SQL
5 6 (1.63%) C#
6 3 (0.82%) T-SQL
7 1 (0.27%) VB.NET
Qualifications
1 133 (36.24%) Degree
2 115 (31.34%) AWS Certification
3 107 (29.16%) Microsoft Certification
4 105 (28.61%) MCSE
5 17 (4.63%) ITIL Certification
5 17 (4.63%) Security Cleared
6 11 (3.00%) SC Cleared
7 5 (1.36%) CIPD
7 5 (1.36%) ITIL Foundation Certificate
8 3 (0.82%) PMI Certification
8 3 (0.82%) PMP
9 2 (0.54%) Computer Science Degree
9 2 (0.54%) Postgraduate
10 1 (0.27%) BPSS Clearance
10 1 (0.27%) CBAP
10 1 (0.27%) HND
10 1 (0.27%) PRINCE2 Practitioner
10 1 (0.27%) SAFe Agilist
10 1 (0.27%) Six Sigma Green Belt
10 1 (0.27%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 111 (30.25%) QA
2 28 (7.63%) GDPR
3 18 (4.90%) SLA
4 7 (1.91%) Data Quality
5 2 (0.54%) GRC
5 2 (0.54%) ISO/IEC 19770
5 2 (0.54%) NIST
5 2 (0.54%) PMO
6 1 (0.27%) Accessibility
6 1 (0.27%) ISO/IEC 27001
6 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.27%) NCSC
6 1 (0.27%) NIST 800
6 1 (0.27%) SOC 2
System Software
1 14 (3.81%) Active Directory
2 1 (0.27%) Docker
Systems Management
1 12 (3.27%) SCCM
2 9 (2.45%) Single Sign-On
3 5 (1.36%) Kubernetes
4 3 (0.82%) Microsoft Intune
5 1 (0.27%) RSA Archer
Vendors
1 138 (37.60%) Microsoft
2 37 (10.08%) Workday
3 19 (5.18%) BMC
3 19 (5.18%) Remedy
4 10 (2.72%) Dynatrace
4 10 (2.72%) IBM
4 10 (2.72%) Red Hat
4 10 (2.72%) SolarWinds
5 8 (2.18%) MuleSoft
6 7 (1.91%) Freshdesk
7 6 (1.63%) Genesys
7 6 (1.63%) Salesforce
8 5 (1.36%) Citrix
9 3 (0.82%) ConnectWise
9 3 (0.82%) Snow
9 3 (0.82%) WooCommerce
10 2 (0.54%) AppDynamics
10 2 (0.54%) BigPanda
10 2 (0.54%) Splunk
10 2 (0.54%) Verint