Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 27 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
27 Aug 2026
Same period 2025 Same period 2024
Rank 154 184 223
Rank change year-on-year +30 +39 -43
Permanent jobs citing ServiceNow 419 275 383
As % of all permanent jobs with remote/hybrid work options 1.80% 1.66% 1.54%
As % of the Vendors category 5.74% 3.43% 3.97%
Number of salaries quoted 243 205 309
10th Percentile £34,300 £40,650 £35,924
25th Percentile £48,000 £50,000 £43,750
Median annual salary (50th Percentile) £65,000 £65,000 £58,800
Median % change year-on-year - +10.54% -5.92%
75th Percentile £80,000 £80,000 £78,005
90th Percentile £97,500 £96,250 £91,750
UK median annual salary £70,000 £62,500 £58,700
% change year-on-year +12.00% +6.47% -1.39%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,303 8,029 9,637
As % of all permanent jobs with a WFH option 31.42% 48.52% 38.82%
Number of salaries quoted 5,217 4,013 6,064
10th Percentile £31,250 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,750
Median annual salary (50th Percentile) £60,000 £55,000 £57,500
Median % change year-on-year +9.09% -4.35% -4.17%
75th Percentile £77,500 £75,000 £75,000
90th Percentile £97,500 £92,500 £91,991
UK median annual salary £57,500 £50,500 £55,000
% change year-on-year +13.86% -8.18% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 27 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.10%) Anypoint
1 13 (3.10%) Microsoft Exchange
1 13 (3.10%) Mule
1 13 (3.10%) SharePoint
2 7 (1.67%) Confluence
3 2 (0.48%) Apache Airflow
3 2 (0.48%) CMS
Applications
1 76 (18.14%) Microsoft Office
2 26 (6.21%) Microsoft Project
3 7 (1.67%) Microsoft Excel
4 3 (0.72%) Microsoft PowerPoint
5 2 (0.48%) MS Visio
6 1 (0.24%) Acrobat
Business Applications
1 28 (6.68%) Remedy ITSM
2 25 (5.97%) Dynamics CRM
3 24 (5.73%) Cloudability
4 4 (0.95%) SAP HR
5 3 (0.72%) SAP S/4HANA
6 1 (0.24%) Elite 3E
6 1 (0.24%) NetSuite
6 1 (0.24%) Salesforce CRM
Cloud Services
1 120 (28.64%) Microsoft 365
2 112 (26.73%) AWS
3 75 (17.90%) Azure
4 32 (7.64%) Entra ID
5 25 (5.97%) GCP
6 8 (1.91%) SaaS
7 6 (1.43%) GitHub
7 6 (1.43%) GitHub Actions
8 5 (1.19%) Google Workspace
8 5 (1.19%) Power Platform
9 4 (0.95%) Dynamics 365
9 4 (0.95%) OpenShift
10 3 (0.72%) Boomi
10 3 (0.72%) IaaS
10 3 (0.72%) PaaS
11 2 (0.48%) iPaaS
11 2 (0.48%) Lucidchart
11 2 (0.48%) Miro
11 2 (0.48%) OneDrive
11 2 (0.48%) Workato
Communications & Networking
1 21 (5.01%) TCP/IP
2 16 (3.82%) VPN
3 13 (3.10%) SSL
4 10 (2.39%) DNS
5 9 (2.15%) DHCP
6 8 (1.91%) Broadband
7 5 (1.19%) VLAN
8 4 (0.95%) Wi-Fi
9 2 (0.48%) Ethernet
10 1 (0.24%) Firewall
10 1 (0.24%) SMTP
10 1 (0.24%) WAN
10 1 (0.24%) Wireless
Database & Business Intelligence
1 14 (3.34%) SQL Server
2 4 (0.95%) Power BI
2 4 (0.95%) Relational Database
3 2 (0.48%) Db2
3 2 (0.48%) MySQL
3 2 (0.48%) SQL Server Integration Services
3 2 (0.48%) SQL Server Reporting Services
4 1 (0.24%) Oracle Database
4 1 (0.24%) Oracle Exadata
4 1 (0.24%) PostgreSQL
Development Applications
1 53 (12.65%) JIRA
2 6 (1.43%) Git
2 6 (1.43%) Visual Studio Code
3 4 (0.95%) Atlassian Bamboo
3 4 (0.95%) Bitbucket
4 1 (0.24%) Jaeger
4 1 (0.24%) Selenium
General
1 180 (42.96%) Social Skills
2 58 (13.84%) Finance
3 48 (11.46%) Swedish Language
4 41 (9.79%) Law
5 40 (9.55%) Public Sector
6 38 (9.07%) Analytical Skills
7 36 (8.59%) Banking
8 28 (6.68%) Inclusion and Diversity
9 20 (4.77%) French Language
10 18 (4.30%) Legal
11 15 (3.58%) Organisational Skills
12 8 (1.91%) Games
13 7 (1.67%) Manufacturing
14 5 (1.19%) Welsh Language
15 4 (0.95%) German Language
15 4 (0.95%) Publishing
15 4 (0.95%) Telecoms
16 3 (0.72%) Korean Language
16 3 (0.72%) Retail
17 2 (0.48%) Investment Banking
Job Titles
1 127 (30.31%) Analyst
2 71 (16.95%) Service Analyst
3 69 (16.47%) Service Desk Analyst
4 57 (13.60%) Senior
5 55 (13.13%) IT Manager
6 47 (11.22%) Developer
7 41 (9.79%) Architect
8 38 (9.07%) ServiceNow Architect
9 33 (7.88%) Lead
10 30 (7.16%) Project Manager
11 28 (6.68%) Consultant
12 26 (6.21%) Senior Analyst
12 26 (6.21%) ServiceNow Consultant
13 25 (5.97%) IT Project Manager
13 25 (5.97%) ServiceNow Developer
14 21 (5.01%) Support Analyst
15 20 (4.77%) ServiceNow Manager
16 17 (4.06%) IT Analyst
16 17 (4.06%) IT Support
17 16 (3.82%) Technical Architect
Libraries, Frameworks & Software Standards
1 17 (4.06%) REST
1 17 (4.06%) SOAP
2 13 (3.10%) JWT
2 13 (3.10%) MUnit
2 13 (3.10%) OAuth
2 13 (3.10%) OAuth2
2 13 (3.10%) RAML
3 12 (2.86%) Web Services
4 10 (2.39%) .NET
5 7 (1.67%) Terraform
6 6 (1.43%) CSS
6 6 (1.43%) HTML
7 4 (0.95%) LDAP
8 3 (0.72%) Ajax
9 2 (0.48%) Kafka
9 2 (0.48%) Middleware
9 2 (0.48%) RabbitMQ
10 1 (0.24%) AngularJS
10 1 (0.24%) OpenTelemetry
10 1 (0.24%) SailPoint
Miscellaneous
1 36 (8.59%) CMDB
2 34 (8.11%) Enterprise Software
3 31 (7.40%) Driving Licence
4 23 (5.49%) Onboarding
5 15 (3.58%) Legacy Systems
6 14 (3.34%) Management Information System
7 9 (2.15%) Product Ownership
8 8 (1.91%) Cyber Threat
8 8 (1.91%) Cyberattack
9 7 (1.67%) Private Cloud
9 7 (1.67%) Public Cloud
10 6 (1.43%) Self-Motivation
11 4 (0.95%) Greenfield Project
12 3 (0.72%) Analytical Mindset
13 2 (0.48%) AI Agents
13 2 (0.48%) Data Centre
13 2 (0.48%) Data Structures
13 2 (0.48%) Legacy Applications
14 1 (0.24%) Social Media
14 1 (0.24%) Video Conferencing
Operating Systems
1 56 (13.37%) Windows
2 21 (5.01%) Windows Server
3 20 (4.77%) Linux
4 8 (1.91%) Windows 10
5 7 (1.67%) Mac OS
6 5 (1.19%) Unix
7 2 (0.48%) Android
7 2 (0.48%) Apple iOS
8 1 (0.24%) AIX
8 1 (0.24%) CentOS
8 1 (0.24%) Red Hat Enterprise Linux
8 1 (0.24%) Solaris
8 1 (0.24%) Ubuntu
Processes & Methodologies
1 226 (53.94%) ITSM
2 216 (51.55%) ITIL
3 96 (22.91%) Customer Service
4 78 (18.62%) Problem-Solving
5 77 (18.38%) Continuous Improvement
6 75 (17.90%) Performance Metrics
7 73 (17.42%) Service Management
8 69 (16.47%) Mentoring
9 65 (15.51%) Agile
10 63 (15.04%) AI
11 60 (14.32%) Stakeholder Management
12 54 (12.89%) Stakeholder Engagement
13 45 (10.74%) DevOps
14 39 (9.31%) Cybersecurity
15 38 (9.07%) Service Delivery
16 33 (7.88%) ERP
16 33 (7.88%) Roadmaps
17 32 (7.64%) Project Management
18 31 (7.40%) Root Cause Analysis
19 29 (6.92%) Asset Management
Programming Languages
1 33 (7.88%) SQL
2 32 (7.64%) PowerShell
3 23 (5.49%) Python
4 18 (4.30%) JavaScript
5 15 (3.58%) Java
6 13 (3.10%) DataWeave
7 8 (1.91%) Bash
8 6 (1.43%) C#
9 5 (1.19%) T-SQL
10 2 (0.48%) Google Apps Script
10 2 (0.48%) PL/SQL
10 2 (0.48%) VB.NET
Qualifications
1 95 (22.67%) Degree
2 93 (22.20%) AWS Certification
3 75 (17.90%) Microsoft Certification
4 68 (16.23%) MCSE
4 68 (16.23%) Security Cleared
5 42 (10.02%) SC Cleared
6 24 (5.73%) AWS Certified Solutions Architect
7 15 (3.58%) DV Cleared
7 15 (3.58%) ITIL Certification
8 9 (2.15%) BPSS Clearance
8 9 (2.15%) ITIL Foundation Certificate
9 8 (1.91%) Azure Certification
10 4 (0.95%) DBS Check
11 3 (0.72%) A+ Certification
11 3 (0.72%) PMP
12 2 (0.48%) MCSA
12 2 (0.48%) Network+ Certification
12 2 (0.48%) PMI Certification
13 1 (0.24%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 84 (20.05%) QA
2 23 (5.49%) SLA
3 6 (1.43%) Accessibility
4 5 (1.19%) ISO/IEC 27001
5 3 (0.72%) Data Quality
6 2 (0.48%) COBIT
6 2 (0.48%) Cyber Essentials
6 2 (0.48%) GRC
6 2 (0.48%) NIST
6 2 (0.48%) PMO
7 1 (0.24%) Actionable Recommendations
7 1 (0.24%) Cyber Essentials PLUS
7 1 (0.24%) GDPR
System Software
1 31 (7.40%) Active Directory
2 11 (2.63%) VMware Infrastructure
3 3 (0.72%) Hyper-V
4 1 (0.24%) Oracle RAC
4 1 (0.24%) vSphere
Systems Management
1 27 (6.44%) Microsoft Intune
2 13 (3.10%) Ansible
2 13 (3.10%) CloudHub
3 12 (2.86%) Kubernetes
4 7 (1.67%) Single Sign-On
5 6 (1.43%) Jamf Pro
5 6 (1.43%) Packer
6 5 (1.19%) ZABBIX
7 4 (0.95%) Autotask
7 4 (0.95%) Grafana
7 4 (0.95%) Prometheus
7 4 (0.95%) SCCM
8 3 (0.72%) Norton AntiVirus
9 2 (0.48%) Argo
9 2 (0.48%) Puppet
9 2 (0.48%) Salt
10 1 (0.24%) Data Guard
10 1 (0.24%) Oracle Enterprise Manager
10 1 (0.24%) Oracle Flashback
10 1 (0.24%) vCenter Server
Vendors
1 162 (38.66%) Microsoft
2 49 (11.69%) SAP
3 33 (7.88%) Oracle
4 29 (6.92%) Apple
5 28 (6.68%) Remedy
6 25 (5.97%) Adobe
7 22 (5.25%) BMC
8 18 (4.30%) Salesforce
9 15 (3.58%) MuleSoft
10 14 (3.34%) VMware
11 8 (1.91%) Cisco
11 8 (1.91%) Freshdesk
12 7 (1.67%) Splunk
13 6 (1.43%) EMC
13 6 (1.43%) F5
13 6 (1.43%) Palo Alto
14 5 (1.19%) Google
15 4 (0.95%) JDA
15 4 (0.95%) Veeam
15 4 (0.95%) Workday