Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 27 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
27 Sep 2026
Same period 2025 Same period 2024
Rank 152 171 203
Rank change year-on-year +19 +32 -24
Permanent jobs citing ServiceNow 436 306 354
As % of all permanent jobs with remote/hybrid work options 1.76% 1.84% 1.56%
As % of the Vendors category 5.62% 3.67% 4.02%
Number of salaries quoted 259 195 256
10th Percentile £36,250 £41,250 £36,085
25th Percentile £47,500 £50,250 £45,000
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -7.69%
75th Percentile £81,250 £80,000 £76,689
90th Percentile £100,000 £98,500 £96,250
UK median annual salary £70,000 £65,000 £60,000
% change year-on-year +7.69% +8.33% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,755 8,348 8,804
As % of all permanent jobs with a WFH option 31.29% 50.31% 38.72%
Number of salaries quoted 5,476 3,773 4,828
10th Percentile £31,250 £29,000 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,700
Median % change year-on-year +9.09% -6.30% -2.17%
75th Percentile £78,000 £75,000 £77,500
90th Percentile £100,000 £90,600 £92,725
UK median annual salary £57,500 £50,000 £55,000
% change year-on-year +15.00% -9.09% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 27 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.67%) SharePoint
2 13 (2.98%) Anypoint
2 13 (2.98%) Microsoft Exchange
2 13 (2.98%) Mule
3 5 (1.15%) Confluence
4 2 (0.46%) CMS
Applications
1 67 (15.37%) Microsoft Office
2 30 (6.88%) Microsoft Project
3 7 (1.61%) Microsoft Excel
4 3 (0.69%) Microsoft PowerPoint
5 2 (0.46%) MS Visio
6 1 (0.23%) Acrobat
6 1 (0.23%) Spreadsheet
Business Applications
1 29 (6.65%) Remedy ITSM
2 25 (5.73%) Dynamics CRM
3 24 (5.50%) Cloudability
4 4 (0.92%) SAP S/4HANA
5 2 (0.46%) Maximo
6 1 (0.23%) Elite 3E
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP CAR
6 1 (0.23%) Workday HCM
Cloud Services
1 111 (25.46%) Microsoft 365
2 107 (24.54%) AWS
3 76 (17.43%) Azure
4 31 (7.11%) Entra ID
5 28 (6.42%) GCP
6 19 (4.36%) Power Platform
7 9 (2.06%) SaaS
8 6 (1.38%) Microsoft Copilot
9 5 (1.15%) Boomi
9 5 (1.15%) Dynamics 365
9 5 (1.15%) Google Workspace
10 4 (0.92%) OpenShift
10 4 (0.92%) Power Automate
10 4 (0.92%) SuccessFactors
11 3 (0.69%) OCI
11 3 (0.69%) OneDrive
12 2 (0.46%) GitHub
12 2 (0.46%) iPaaS
12 2 (0.46%) Lucidchart
12 2 (0.46%) PowerApps
Communications & Networking
1 20 (4.59%) TCP/IP
2 14 (3.21%) VPN
3 13 (2.98%) SSL
4 9 (2.06%) DNS
5 8 (1.83%) DHCP
6 7 (1.61%) VLAN
7 4 (0.92%) Broadband
7 4 (0.92%) Wi-Fi
8 3 (0.69%) Firewall
9 2 (0.46%) Ethernet
10 1 (0.23%) SMTP
10 1 (0.23%) WAN
10 1 (0.23%) Wireless
Database & Business Intelligence
1 15 (3.44%) Power BI
2 9 (2.06%) SQL Server
3 6 (1.38%) GIS
4 4 (0.92%) Relational Database
5 2 (0.46%) BusinessObjects
5 2 (0.46%) MySQL
6 1 (0.23%) Oracle Exadata
6 1 (0.23%) PostgreSQL
Development Applications
1 55 (12.61%) JIRA
2 4 (0.92%) Atlassian Bamboo
2 4 (0.92%) Bitbucket
3 2 (0.46%) Git
3 2 (0.46%) Visual Studio Code
4 1 (0.23%) Jaeger
General
1 168 (38.53%) Social Skills
2 62 (14.22%) Finance
3 52 (11.93%) Public Sector
4 48 (11.01%) Swedish Language
5 42 (9.63%) Analytical Skills
6 40 (9.17%) Law
7 38 (8.72%) Banking
8 31 (7.11%) Inclusion and Diversity
9 18 (4.13%) Legal
10 15 (3.44%) French Language
11 13 (2.98%) Organisational Skills
12 7 (1.61%) Manufacturing
12 7 (1.61%) Telecoms
13 5 (1.15%) Welsh Language
14 4 (0.92%) Games
14 4 (0.92%) Publishing
14 4 (0.92%) Retail
15 3 (0.69%) Aerospace
15 3 (0.69%) Documentation Skills
15 3 (0.69%) Korean Language
Job Titles
1 122 (27.98%) Analyst
2 68 (15.60%) IT Manager
3 65 (14.91%) Senior
4 63 (14.45%) Service Analyst
5 61 (13.99%) Service Desk Analyst
6 57 (13.07%) Architect
7 52 (11.93%) ServiceNow Architect
8 51 (11.70%) Developer
9 33 (7.57%) Project Manager
10 32 (7.34%) Lead
11 30 (6.88%) ServiceNow Developer
12 28 (6.42%) Consultant
13 26 (5.96%) Senior Analyst
13 26 (5.96%) ServiceNow Consultant
14 25 (5.73%) IT Project Manager
15 24 (5.50%) ServiceNow Manager
16 23 (5.28%) Technical Architect
17 21 (4.82%) Support Analyst
18 20 (4.59%) IT Analyst
18 20 (4.59%) Service Manager
Libraries, Frameworks & Software Standards
1 18 (4.13%) REST
1 18 (4.13%) SOAP
2 14 (3.21%) OAuth
3 13 (2.98%) JWT
3 13 (2.98%) MUnit
3 13 (2.98%) OAuth2
3 13 (2.98%) RAML
4 10 (2.29%) Web Services
5 7 (1.61%) .NET
6 5 (1.15%) CSS
6 5 (1.15%) HTML
7 4 (0.92%) LDAP
8 3 (0.69%) Ajax
8 3 (0.69%) Middleware
9 2 (0.46%) Terraform
10 1 (0.23%) AngularJS
10 1 (0.23%) JDBC
10 1 (0.23%) OpenTelemetry
10 1 (0.23%) XML
Miscellaneous
1 39 (8.94%) Enterprise Software
2 38 (8.72%) CMDB
3 30 (6.88%) Driving Licence
4 22 (5.05%) Onboarding
5 20 (4.59%) Management Information System
6 15 (3.44%) Legacy Systems
7 9 (2.06%) Self-Motivation
8 8 (1.83%) Product Ownership
9 5 (1.15%) Greenfield Project
10 4 (0.92%) Cloud Native
10 4 (0.92%) Cyber Threat
10 4 (0.92%) Cyberattack
10 4 (0.92%) Data Centre
11 3 (0.69%) Data Structures
11 3 (0.69%) Virtual Team
12 2 (0.46%) Analytical Mindset
12 2 (0.46%) Fibre Optics
12 2 (0.46%) Private Cloud
12 2 (0.46%) Public Cloud
12 2 (0.46%) Reference Data
Operating Systems
1 46 (10.55%) Windows
2 14 (3.21%) Linux
2 14 (3.21%) Windows Server
3 7 (1.61%) Mac OS
3 7 (1.61%) Windows 10
4 5 (1.15%) Unix
5 2 (0.46%) Android
5 2 (0.46%) Apple iOS
6 1 (0.23%) AIX
6 1 (0.23%) CentOS
6 1 (0.23%) Red Hat Enterprise Linux
6 1 (0.23%) Solaris
6 1 (0.23%) Ubuntu
Processes & Methodologies
1 224 (51.38%) ITSM
2 222 (50.92%) ITIL
3 89 (20.41%) Customer Service
3 89 (20.41%) Service Management
4 88 (20.18%) Continuous Improvement
5 76 (17.43%) Stakeholder Management
6 75 (17.20%) Mentoring
7 73 (16.74%) Problem-Solving
8 68 (15.60%) Performance Metrics
9 64 (14.68%) Agile
10 62 (14.22%) AI
11 57 (13.07%) Stakeholder Engagement
12 42 (9.63%) Service Delivery
13 41 (9.40%) DevOps
14 38 (8.72%) Change Management
14 38 (8.72%) Cybersecurity
15 37 (8.49%) Asset Management
16 35 (8.03%) Root Cause Analysis
17 34 (7.80%) Project Management
18 33 (7.57%) ERP
Programming Languages
1 28 (6.42%) SQL
2 26 (5.96%) PowerShell
3 18 (4.13%) JavaScript
3 18 (4.13%) Python
4 13 (2.98%) DataWeave
5 12 (2.75%) Java
6 8 (1.83%) Bash
7 5 (1.15%) T-SQL
8 3 (0.69%) C#
9 2 (0.46%) Google Apps Script
Qualifications
1 91 (20.87%) Security Cleared
2 88 (20.18%) AWS Certification
2 88 (20.18%) Degree
3 70 (16.06%) Microsoft Certification
4 63 (14.45%) SC Cleared
5 60 (13.76%) MCSE
6 24 (5.50%) AWS Certified Solutions Architect
7 18 (4.13%) DV Cleared
8 13 (2.98%) ITIL Certification
9 9 (2.06%) BPSS Clearance
9 9 (2.06%) ITIL Foundation Certificate
10 7 (1.61%) Azure Certification
11 4 (0.92%) APMP
11 4 (0.92%) DBS Check
11 4 (0.92%) ISEB
11 4 (0.92%) PRINCE2 Practitioner
12 3 (0.69%) A+ Certification
13 2 (0.46%) Cisco Certification
13 2 (0.46%) Network+ Certification
13 2 (0.46%) PMP
Quality Assurance & Compliance
1 77 (17.66%) QA
2 29 (6.65%) SLA
3 5 (1.15%) GRC
3 5 (1.15%) ISO/IEC 27001
4 4 (0.92%) Data Quality
5 3 (0.69%) COBIT
5 3 (0.69%) Cyber Essentials
5 3 (0.69%) PMO
6 2 (0.46%) Accessibility
6 2 (0.46%) Cyber Essentials PLUS
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 23 (5.28%) Active Directory
2 7 (1.61%) VMware Infrastructure
3 3 (0.69%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 27 (6.19%) Microsoft Intune
2 13 (2.98%) CloudHub
3 7 (1.61%) Kubernetes
4 6 (1.38%) Ansible
4 6 (1.38%) Jamf Pro
5 5 (1.15%) Single Sign-On
5 5 (1.15%) ZABBIX
6 4 (0.92%) Autotask
6 4 (0.92%) Grafana
6 4 (0.92%) Prometheus
7 3 (0.69%) Norton AntiVirus
8 2 (0.46%) FortiGate
8 2 (0.46%) Packer
8 2 (0.46%) SCCM
9 1 (0.23%) Data Guard
9 1 (0.23%) Oracle Enterprise Manager
9 1 (0.23%) Oracle Flashback
9 1 (0.23%) vCenter Server
9 1 (0.23%) Zipkin
Vendors
1 154 (35.32%) Microsoft
2 52 (11.93%) SAP
3 34 (7.80%) Oracle
4 29 (6.65%) Apple
4 29 (6.65%) Remedy
5 26 (5.96%) Adobe
6 22 (5.05%) BMC
7 18 (4.13%) Salesforce
8 15 (3.44%) MuleSoft
9 10 (2.29%) VMware
10 8 (1.83%) Google
10 8 (1.83%) Splunk
11 7 (1.61%) Freshdesk
12 6 (1.38%) Cisco
13 4 (0.92%) Alteryx
13 4 (0.92%) Dynatrace
13 4 (0.92%) Veeam
13 4 (0.92%) Workday
14 3 (0.69%) ConnectWise
14 3 (0.69%) Tenable