Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 5 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
5 Aug 2026
Same period 2025 Same period 2024
Rank 141 202 208
Rank change year-on-year +61 +6 -20
Permanent jobs citing ServiceNow 446 270 382
As % of all permanent jobs with remote/hybrid work options 1.99% 1.64% 1.51%
As % of the Vendors category 6.22% 3.45% 3.90%
Number of salaries quoted 255 212 334
10th Percentile £35,200 £37,525 £35,924
25th Percentile £46,696 £50,375 £45,000
Median annual salary (50th Percentile) £62,500 £65,000 £60,000
Median % change year-on-year -3.85% +8.33% -4.00%
75th Percentile £80,000 £76,250 £76,250
90th Percentile £95,000 £96,250 £88,750
UK median annual salary £68,500 £62,000 £58,800
% change year-on-year +10.48% +5.44% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,166 7,828 9,798
As % of all permanent jobs with a WFH option 31.95% 47.44% 38.75%
Number of salaries quoted 5,086 4,046 6,542
10th Percentile £32,500 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £56,504
Median % change year-on-year +9.09% -2.66% -5.83%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £93,778 £90,000
UK median annual salary £57,475 £52,500 £52,500
% change year-on-year +9.48% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 5 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (2.91%) Anypoint
1 13 (2.91%) Mule
1 13 (2.91%) SharePoint
2 11 (2.47%) Microsoft Exchange
3 6 (1.35%) Confluence
4 2 (0.45%) Apache Airflow
4 2 (0.45%) CMS
Applications
1 86 (19.28%) Microsoft Office
2 26 (5.83%) Microsoft Project
3 8 (1.79%) Microsoft Excel
4 4 (0.90%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 27 (6.05%) Remedy ITSM
2 26 (5.83%) Dynamics CRM
3 24 (5.38%) Cloudability
4 4 (0.90%) SAP HR
5 3 (0.67%) SAP S/4HANA
6 2 (0.45%) Dynamics NAV
6 2 (0.45%) Elite 3E
6 2 (0.45%) Magento
6 2 (0.45%) Shopify
7 1 (0.22%) NetSuite
7 1 (0.22%) Salesforce CRM
Cloud Services
1 130 (29.15%) Microsoft 365
2 124 (27.80%) AWS
3 82 (18.39%) Azure
4 31 (6.95%) Entra ID
5 25 (5.61%) GCP
6 10 (2.24%) SaaS
7 6 (1.35%) GitHub
7 6 (1.35%) GitHub Actions
8 5 (1.12%) Power Platform
9 4 (0.90%) Dynamics 365
9 4 (0.90%) IaaS
9 4 (0.90%) OpenShift
9 4 (0.90%) PaaS
10 3 (0.67%) Google Workspace
11 2 (0.45%) AWS Direct Connect
11 2 (0.45%) Datadog
11 2 (0.45%) Microsoft Copilot
11 2 (0.45%) Miro
11 2 (0.45%) OneDrive
11 2 (0.45%) Virtual Private Cloud
Communications & Networking
1 21 (4.71%) TCP/IP
2 17 (3.81%) VPN
3 16 (3.59%) SSL
4 11 (2.47%) Broadband
5 10 (2.24%) DNS
6 9 (2.02%) DHCP
7 6 (1.35%) Wi-Fi
8 4 (0.90%) VLAN
9 3 (0.67%) Firewall
9 3 (0.67%) WAN
10 2 (0.45%) BGP
10 2 (0.45%) Cisco ASA
10 2 (0.45%) Cisco ISE
10 2 (0.45%) Ethernet
10 2 (0.45%) IPsec
10 2 (0.45%) LAN
10 2 (0.45%) MPLS
10 2 (0.45%) NetScaler
10 2 (0.45%) OSPF
10 2 (0.45%) WLAN
Database & Business Intelligence
1 19 (4.26%) SQL Server
2 4 (0.90%) Db2
2 4 (0.90%) Power BI
2 4 (0.90%) SQL Server Integration Services
2 4 (0.90%) SQL Server Reporting Services
3 2 (0.45%) MySQL
4 1 (0.22%) Oracle Database
4 1 (0.22%) Oracle Exadata
4 1 (0.22%) PostgreSQL
4 1 (0.22%) Relational Database
Development Applications
1 49 (10.99%) JIRA
2 6 (1.35%) Git
2 6 (1.35%) Visual Studio Code
3 4 (0.90%) Atlassian Bamboo
3 4 (0.90%) Bitbucket
4 2 (0.45%) Selenium
5 1 (0.22%) Jaeger
General
1 189 (42.38%) Social Skills
2 66 (14.80%) Finance
3 51 (11.43%) Public Sector
4 48 (10.76%) Swedish Language
5 43 (9.64%) Law
6 34 (7.62%) Banking
7 33 (7.40%) Analytical Skills
8 31 (6.95%) Inclusion and Diversity
9 29 (6.50%) French Language
10 16 (3.59%) Legal
11 13 (2.91%) Organisational Skills
12 12 (2.69%) Games
13 5 (1.12%) Manufacturing
13 5 (1.12%) Welsh Language
14 4 (0.90%) German Language
14 4 (0.90%) Publishing
14 4 (0.90%) Telecoms
15 3 (0.67%) Korean Language
16 2 (0.45%) Back Office
16 2 (0.45%) Investment Banking
Job Titles
1 137 (30.72%) Analyst
2 81 (18.16%) Service Analyst
3 79 (17.71%) Service Desk Analyst
4 61 (13.68%) Senior
5 54 (12.11%) Developer
6 52 (11.66%) IT Manager
7 36 (8.07%) Lead
8 32 (7.17%) Consultant
8 32 (7.17%) ServiceNow Developer
9 31 (6.95%) Project Manager
10 30 (6.73%) Architect
11 29 (6.50%) ServiceNow Consultant
12 28 (6.28%) ServiceNow Architect
13 26 (5.83%) Senior Analyst
14 24 (5.38%) IT Project Manager
15 22 (4.93%) Support Analyst
16 21 (4.71%) ServiceNow Manager
17 16 (3.59%) IT Analyst
17 16 (3.59%) Technical Consultant
18 15 (3.36%) IT Support
Libraries, Frameworks & Software Standards
1 25 (5.61%) REST
2 22 (4.93%) SOAP
3 14 (3.14%) JWT
4 13 (2.91%) MUnit
4 13 (2.91%) OAuth
4 13 (2.91%) OAuth2
4 13 (2.91%) RAML
5 12 (2.69%) .NET
5 12 (2.69%) Web Services
6 4 (0.90%) JDBC
6 4 (0.90%) LDAP
6 4 (0.90%) Middleware
7 3 (0.67%) CSS
7 3 (0.67%) HTML
7 3 (0.67%) SAML
8 2 (0.45%) Kafka
8 2 (0.45%) OpenTelemetry
8 2 (0.45%) RabbitMQ
9 1 (0.22%) Oracle Fusion
9 1 (0.22%) SailPoint
Miscellaneous
1 34 (7.62%) Enterprise Software
2 33 (7.40%) CMDB
3 30 (6.73%) Driving Licence
4 21 (4.71%) Onboarding
5 15 (3.36%) Legacy Systems
5 15 (3.36%) Management Information System
6 11 (2.47%) Cyber Threat
6 11 (2.47%) Cyberattack
7 10 (2.24%) Product Ownership
8 7 (1.57%) Private Cloud
8 7 (1.57%) Public Cloud
9 6 (1.35%) Self-Motivation
10 5 (1.12%) Data Centre
11 4 (0.90%) Legacy Applications
12 3 (0.67%) AI Agents
12 3 (0.67%) Analytical Mindset
12 3 (0.67%) Greenfield Project
13 2 (0.45%) Data Structures
14 1 (0.22%) Social Media
14 1 (0.22%) Virtual Team
Operating Systems
1 57 (12.78%) Windows
2 22 (4.93%) Windows Server
3 20 (4.48%) Linux
4 10 (2.24%) Windows 10
5 5 (1.12%) Mac OS
5 5 (1.12%) Unix
6 1 (0.22%) AIX
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 243 (54.48%) ITSM
2 231 (51.79%) ITIL
3 106 (23.77%) Customer Service
4 84 (18.83%) Mentoring
4 84 (18.83%) Performance Metrics
5 81 (18.16%) Continuous Improvement
6 79 (17.71%) Problem-Solving
7 77 (17.26%) Service Management
8 75 (16.82%) Agile
9 67 (15.02%) AI
10 66 (14.80%) Stakeholder Management
11 49 (10.99%) DevOps
12 48 (10.76%) Stakeholder Engagement
13 44 (9.87%) Cybersecurity
14 42 (9.42%) Service Delivery
15 34 (7.62%) ERP
16 33 (7.40%) Project Management
16 33 (7.40%) Roadmaps
17 30 (6.73%) CI/CD
17 30 (6.73%) CRM
Programming Languages
1 36 (8.07%) SQL
2 30 (6.73%) PowerShell
3 24 (5.38%) Python
4 17 (3.81%) JavaScript
5 16 (3.59%) Java
6 13 (2.91%) DataWeave
7 8 (1.79%) Bash
7 8 (1.79%) C#
8 7 (1.57%) T-SQL
9 4 (0.90%) PL/SQL
9 4 (0.90%) VB.NET
Qualifications
1 105 (23.54%) Degree
2 102 (22.87%) AWS Certification
3 84 (18.83%) Microsoft Certification
4 77 (17.26%) MCSE
5 60 (13.45%) Security Cleared
6 36 (8.07%) SC Cleared
7 24 (5.38%) AWS Certified Solutions Architect
8 17 (3.81%) ITIL Certification
9 15 (3.36%) DV Cleared
10 10 (2.24%) BPSS Clearance
11 9 (2.02%) ITIL Foundation Certificate
12 8 (1.79%) Azure Certification
13 5 (1.12%) DBS Check
14 4 (0.90%) PMP
15 3 (0.67%) PMI Certification
16 2 (0.45%) A+ Certification
16 2 (0.45%) MCSA
17 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 94 (21.08%) QA
2 22 (4.93%) SLA
3 7 (1.57%) Accessibility
4 5 (1.12%) ISO/IEC 27001
5 3 (0.67%) Data Quality
6 2 (0.45%) COBIT
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) GRC
6 2 (0.45%) NIST
6 2 (0.45%) PMO
7 1 (0.22%) Actionable Recommendations
7 1 (0.22%) Cyber Essentials PLUS
7 1 (0.22%) GDPR
System Software
1 27 (6.05%) Active Directory
2 11 (2.47%) VMware Infrastructure
3 3 (0.67%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 25 (5.61%) Microsoft Intune
2 13 (2.91%) Ansible
2 13 (2.91%) CloudHub
3 12 (2.69%) Kubernetes
4 8 (1.79%) Single Sign-On
5 7 (1.57%) Terraform
6 6 (1.35%) Packer
6 6 (1.35%) SCCM
7 5 (1.12%) ZABBIX
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.67%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Jamf Pro
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
11 1 (0.22%) Data Guard
11 1 (0.22%) vCenter Server
11 1 (0.22%) Zipkin
Vendors
1 174 (39.01%) Microsoft
2 48 (10.76%) SAP
3 33 (7.40%) Oracle
4 29 (6.50%) Apple
5 27 (6.05%) Remedy
6 25 (5.61%) Adobe
7 21 (4.71%) BMC
8 18 (4.04%) Salesforce
9 15 (3.36%) MuleSoft
10 14 (3.14%) VMware
11 10 (2.24%) Cisco
12 8 (1.79%) Freshdesk
12 8 (1.79%) Splunk
13 6 (1.35%) EMC
13 6 (1.35%) F5
13 6 (1.35%) Palo Alto
14 5 (1.12%) ConnectWise
14 5 (1.12%) Dynatrace
14 5 (1.12%) Workday
15 4 (0.90%) Veeam