Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 21 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
21 Jul 2026
Same period 2025 Same period 2024
Rank 132 211 220
Rank change year-on-year +79 +9 -23
Permanent jobs citing ServiceNow 454 256 419
As % of all permanent jobs with remote/hybrid work options 2.10% 1.55% 1.44%
As % of the Vendors category 6.54% 3.25% 3.70%
Number of salaries quoted 261 206 369
10th Percentile £35,000 £35,000 £35,924
25th Percentile £46,696 £50,000 £46,250
Median annual salary (50th Percentile) £62,500 £65,000 £62,500
Median % change year-on-year -3.85% +4.00% -
75th Percentile £80,000 £77,500 £78,750
90th Percentile £95,000 £98,125 £88,750
UK median annual salary £70,000 £62,123 £60,000
% change year-on-year +12.68% +3.54% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,947 7,874 11,316
As % of all permanent jobs with a WFH option 32.16% 47.80% 38.83%
Number of salaries quoted 4,905 4,117 7,919
10th Percentile £32,500 £29,250 £31,725
25th Percentile £42,500 £39,500 £41,250
Median annual salary (50th Percentile) £60,000 £57,000 £55,000
Median % change year-on-year +5.26% +3.64% -8.33%
75th Percentile £77,500 £73,750 £72,500
90th Percentile £96,250 £93,778 £90,000
UK median annual salary £57,000 £54,000 £51,000
% change year-on-year +5.56% +5.88% -11.30%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 21 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (3.08%) SharePoint
2 11 (2.42%) Anypoint
2 11 (2.42%) Mule
3 10 (2.20%) Confluence
4 9 (1.98%) Microsoft Exchange
5 2 (0.44%) Apache Airflow
5 2 (0.44%) CMS
Applications
1 85 (18.72%) Microsoft Office
2 26 (5.73%) Microsoft Project
3 7 (1.54%) Microsoft Excel
4 3 (0.66%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 29 (6.39%) Dynamics CRM
2 24 (5.29%) Cloudability
3 23 (5.07%) Remedy ITSM
4 4 (0.88%) Dynamics NAV
4 4 (0.88%) Magento
4 4 (0.88%) SAP HR
4 4 (0.88%) SAP S/4HANA
4 4 (0.88%) Shopify
5 2 (0.44%) Elite 3E
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
Cloud Services
1 134 (29.52%) Microsoft 365
2 124 (27.31%) AWS
3 87 (19.16%) Azure
4 32 (7.05%) Entra ID
5 25 (5.51%) GCP
6 13 (2.86%) SaaS
7 7 (1.54%) Dynamics 365
7 7 (1.54%) GitHub
8 6 (1.32%) GitHub Actions
8 6 (1.32%) Power Platform
9 4 (0.88%) AWS Direct Connect
9 4 (0.88%) IaaS
9 4 (0.88%) OpenShift
9 4 (0.88%) PaaS
9 4 (0.88%) Virtual Private Cloud
10 3 (0.66%) Google Workspace
11 2 (0.44%) Datadog
11 2 (0.44%) Miro
11 2 (0.44%) OneDrive
11 2 (0.44%) Prefect
Communications & Networking
1 24 (5.29%) TCP/IP
2 22 (4.85%) VPN
3 14 (3.08%) DNS
3 14 (3.08%) SSL
4 11 (2.42%) Broadband
4 11 (2.42%) DHCP
5 10 (2.20%) Wi-Fi
6 5 (1.10%) Firewall
6 5 (1.10%) WAN
7 4 (0.88%) BGP
7 4 (0.88%) Cisco ASA
7 4 (0.88%) Cisco ISE
7 4 (0.88%) IPsec
7 4 (0.88%) LAN
7 4 (0.88%) MPLS
7 4 (0.88%) NetScaler
7 4 (0.88%) NX-OS
7 4 (0.88%) OSPF
7 4 (0.88%) VLAN
7 4 (0.88%) WLAN
Database & Business Intelligence
1 20 (4.41%) SQL Server
2 5 (1.10%) Power BI
3 4 (0.88%) Db2
3 4 (0.88%) SQL Server Integration Services
3 4 (0.88%) SQL Server Reporting Services
4 2 (0.44%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 52 (11.45%) JIRA
2 7 (1.54%) Git
3 6 (1.32%) Visual Studio Code
4 4 (0.88%) Atlassian Bamboo
4 4 (0.88%) Bitbucket
4 4 (0.88%) Selenium
5 2 (0.44%) Cypress.io
5 2 (0.44%) Rational Rhapsody
6 1 (0.22%) Jaeger
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 192 (42.29%) Social Skills
2 63 (13.88%) Finance
3 49 (10.79%) Public Sector
4 48 (10.57%) Swedish Language
5 41 (9.03%) Law
6 33 (7.27%) Analytical Skills
7 31 (6.83%) Inclusion and Diversity
8 29 (6.39%) Banking
8 29 (6.39%) French Language
9 15 (3.30%) Legal
10 12 (2.64%) Games
10 12 (2.64%) Organisational Skills
11 6 (1.32%) Manufacturing
12 4 (0.88%) Back Office
12 4 (0.88%) German Language
12 4 (0.88%) Publishing
12 4 (0.88%) Welsh Language
13 3 (0.66%) Korean Language
14 2 (0.44%) Investment Banking
14 2 (0.44%) Telecoms
Job Titles
1 141 (31.06%) Analyst
2 85 (18.72%) Service Analyst
3 82 (18.06%) Service Desk Analyst
4 61 (13.44%) Senior
5 50 (11.01%) Developer
6 47 (10.35%) IT Manager
7 34 (7.49%) Project Manager
8 33 (7.27%) Lead
9 31 (6.83%) Consultant
9 31 (6.83%) ServiceNow Developer
10 28 (6.17%) Architect
10 28 (6.17%) ServiceNow Consultant
11 26 (5.73%) ServiceNow Architect
12 25 (5.51%) Senior Analyst
12 25 (5.51%) ServiceNow Manager
13 24 (5.29%) IT Project Manager
14 23 (5.07%) Support Analyst
15 15 (3.30%) Technical Consultant
16 14 (3.08%) Support Engineer
17 13 (2.86%) Lead Developer
Libraries, Frameworks & Software Standards
1 27 (5.95%) REST
2 24 (5.29%) SOAP
3 12 (2.64%) .NET
3 12 (2.64%) JWT
3 12 (2.64%) Web Services
4 11 (2.42%) MUnit
4 11 (2.42%) OAuth
4 11 (2.42%) OAuth2
4 11 (2.42%) RAML
5 8 (1.76%) Middleware
6 3 (0.66%) HTML
6 3 (0.66%) JDBC
6 3 (0.66%) LDAP
6 3 (0.66%) SAML
7 2 (0.44%) CSS
7 2 (0.44%) Kafka
7 2 (0.44%) OpenTelemetry
7 2 (0.44%) Playwright
7 2 (0.44%) RabbitMQ
8 1 (0.22%) SailPoint
Miscellaneous
1 34 (7.49%) Enterprise Software
2 32 (7.05%) CMDB
3 28 (6.17%) Driving Licence
4 22 (4.85%) Onboarding
5 16 (3.52%) Management Information System
5 16 (3.52%) Product Ownership
6 13 (2.86%) Legacy Systems
7 11 (2.42%) Cyber Threat
7 11 (2.42%) Cyberattack
8 8 (1.76%) Data Centre
9 7 (1.54%) Private Cloud
9 7 (1.54%) Public Cloud
10 6 (1.32%) Self-Motivation
11 4 (0.88%) Legacy Applications
12 3 (0.66%) AI Agents
12 3 (0.66%) Analytical Mindset
13 2 (0.44%) Data Structures
13 2 (0.44%) NHS
14 1 (0.22%) Blackberry
14 1 (0.22%) Smartphone
Operating Systems
1 61 (13.44%) Windows
2 22 (4.85%) Windows Server
3 20 (4.41%) Linux
4 11 (2.42%) Windows 10
5 4 (0.88%) Mac OS
5 4 (0.88%) Unix
6 2 (0.44%) Android
6 2 (0.44%) Apple iOS
7 1 (0.22%) AIX
7 1 (0.22%) CentOS
7 1 (0.22%) Red Hat Enterprise Linux
7 1 (0.22%) Solaris
7 1 (0.22%) Ubuntu
Processes & Methodologies
1 251 (55.29%) ITSM
2 227 (50.00%) ITIL
3 101 (22.25%) Customer Service
4 85 (18.72%) Continuous Improvement
4 85 (18.72%) Mentoring
5 83 (18.28%) Performance Metrics
6 81 (17.84%) Agile
7 77 (16.96%) Service Management
8 76 (16.74%) Problem-Solving
9 69 (15.20%) Stakeholder Management
10 63 (13.88%) AI
11 50 (11.01%) DevOps
11 50 (11.01%) Stakeholder Engagement
12 42 (9.25%) Service Delivery
13 41 (9.03%) Cybersecurity
14 38 (8.37%) ERP
15 34 (7.49%) CRM
16 33 (7.27%) Project Management
17 31 (6.83%) Change Management
17 31 (6.83%) Waterfall
Programming Languages
1 35 (7.71%) SQL
2 28 (6.17%) PowerShell
3 23 (5.07%) Python
4 18 (3.96%) JavaScript
5 15 (3.30%) Java
6 11 (2.42%) DataWeave
7 8 (1.76%) Bash
7 8 (1.76%) C#
7 8 (1.76%) T-SQL
8 4 (0.88%) PL/SQL
8 4 (0.88%) VB.NET
9 2 (0.44%) TypeScript
Qualifications
1 109 (24.01%) Degree
2 102 (22.47%) AWS Certification
3 82 (18.06%) Microsoft Certification
4 77 (16.96%) MCSE
5 56 (12.33%) Security Cleared
6 34 (7.49%) SC Cleared
7 24 (5.29%) AWS Certified Solutions Architect
8 17 (3.74%) ITIL Certification
9 15 (3.30%) DV Cleared
10 10 (2.20%) BPSS Clearance
11 8 (1.76%) Azure Certification
12 6 (1.32%) PMI Certification
12 6 (1.32%) PMP
13 5 (1.10%) DBS Check
13 5 (1.10%) ITIL Foundation Certificate
14 2 (0.44%) A+ Certification
14 2 (0.44%) MCSA
15 1 (0.22%) ISTQB
15 1 (0.22%) Oracle Certification
15 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 98 (21.59%) QA
2 21 (4.63%) SLA
3 9 (1.98%) Accessibility
4 4 (0.88%) ISO/IEC 27001
4 4 (0.88%) PMO
5 2 (0.44%) Cyber Essentials
5 2 (0.44%) Data Quality
5 2 (0.44%) GRC
5 2 (0.44%) NIST
6 1 (0.22%) Actionable Recommendations
6 1 (0.22%) COBIT
6 1 (0.22%) Cyber Essentials PLUS
6 1 (0.22%) GDPR
6 1 (0.22%) Sarbanes-Oxley
6 1 (0.22%) WCAG
System Software
1 29 (6.39%) Active Directory
2 11 (2.42%) VMware Infrastructure
3 3 (0.66%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 26 (5.73%) Microsoft Intune
2 13 (2.86%) Ansible
3 12 (2.64%) Kubernetes
4 11 (2.42%) CloudHub
5 7 (1.54%) SCCM
5 7 (1.54%) Single Sign-On
5 7 (1.54%) Terraform
6 6 (1.32%) Packer
7 4 (0.88%) Autotask
7 4 (0.88%) Grafana
7 4 (0.88%) Prometheus
7 4 (0.88%) ZABBIX
8 3 (0.66%) Norton AntiVirus
9 2 (0.44%) Argo
9 2 (0.44%) Puppet
9 2 (0.44%) Salt
10 1 (0.22%) Data Guard
10 1 (0.22%) Jamf Pro
10 1 (0.22%) Oracle Enterprise Manager
10 1 (0.22%) Oracle Flashback
Vendors
1 180 (39.65%) Microsoft
2 47 (10.35%) SAP
3 35 (7.71%) Oracle
4 28 (6.17%) Apple
5 25 (5.51%) Adobe
6 23 (5.07%) Remedy
7 19 (4.19%) BMC
8 17 (3.74%) Salesforce
9 13 (2.86%) MuleSoft
9 13 (2.86%) VMware
10 11 (2.42%) Cisco
11 8 (1.76%) Freshdesk
12 7 (1.54%) ConnectWise
12 7 (1.54%) Dynatrace
12 7 (1.54%) SolarWinds
12 7 (1.54%) Splunk
13 6 (1.32%) EMC
13 6 (1.32%) F5
13 6 (1.32%) Palo Alto
13 6 (1.32%) Workday