Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 6 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
6 Aug 2026
Same period 2025 Same period 2024
Rank 144 198 214
Rank change year-on-year +54 +16 -29
Permanent jobs citing ServiceNow 445 273 381
As % of all permanent jobs with remote/hybrid work options 1.97% 1.66% 1.51%
As % of the Vendors category 6.18% 3.49% 3.89%
Number of salaries quoted 255 214 333
10th Percentile £35,200 £37,575 £35,924
25th Percentile £46,696 £50,125 £44,250
Median annual salary (50th Percentile) £62,500 £65,000 £60,000
Median % change year-on-year -3.85% +8.33% -4.00%
75th Percentile £80,000 £76,250 £76,250
90th Percentile £95,000 £96,250 £88,750
UK median annual salary £68,500 £62,000 £58,800
% change year-on-year +10.48% +5.44% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,204 7,820 9,782
As % of all permanent jobs with a WFH option 31.97% 47.45% 38.74%
Number of salaries quoted 5,110 4,038 6,537
10th Percentile £32,475 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £57,000
Median % change year-on-year +9.09% -3.51% -5.00%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £93,778 £90,000
UK median annual salary £57,000 £52,500 £52,500
% change year-on-year +8.57% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 6 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (2.92%) Anypoint
1 13 (2.92%) Mule
1 13 (2.92%) SharePoint
2 11 (2.47%) Microsoft Exchange
3 6 (1.35%) Confluence
4 2 (0.45%) Apache Airflow
4 2 (0.45%) CMS
Applications
1 86 (19.33%) Microsoft Office
2 26 (5.84%) Microsoft Project
3 8 (1.80%) Microsoft Excel
4 4 (0.90%) Microsoft PowerPoint
5 2 (0.45%) MS Visio
6 1 (0.22%) Acrobat
Business Applications
1 27 (6.07%) Remedy ITSM
2 26 (5.84%) Dynamics CRM
3 24 (5.39%) Cloudability
4 4 (0.90%) SAP HR
5 3 (0.67%) SAP S/4HANA
6 2 (0.45%) Dynamics NAV
6 2 (0.45%) Magento
6 2 (0.45%) Shopify
7 1 (0.22%) Elite 3E
7 1 (0.22%) NetSuite
7 1 (0.22%) Salesforce CRM
Cloud Services
1 129 (28.99%) Microsoft 365
2 124 (27.87%) AWS
3 83 (18.65%) Azure
4 31 (6.97%) Entra ID
5 25 (5.62%) GCP
6 10 (2.25%) SaaS
7 6 (1.35%) GitHub
7 6 (1.35%) GitHub Actions
8 5 (1.12%) Power Platform
9 4 (0.90%) Dynamics 365
9 4 (0.90%) IaaS
9 4 (0.90%) OpenShift
9 4 (0.90%) PaaS
10 3 (0.67%) Google Workspace
11 2 (0.45%) Boomi
11 2 (0.45%) Datadog
11 2 (0.45%) iPaaS
11 2 (0.45%) Lucidchart
11 2 (0.45%) OneDrive
11 2 (0.45%) Virtual Private Cloud
Communications & Networking
1 21 (4.72%) TCP/IP
2 17 (3.82%) VPN
3 16 (3.60%) SSL
4 11 (2.47%) Broadband
5 10 (2.25%) DNS
6 9 (2.02%) DHCP
7 6 (1.35%) Wi-Fi
8 4 (0.90%) VLAN
9 3 (0.67%) Firewall
9 3 (0.67%) WAN
10 2 (0.45%) BGP
10 2 (0.45%) Cisco ASA
10 2 (0.45%) Cisco ISE
10 2 (0.45%) Ethernet
10 2 (0.45%) IPsec
10 2 (0.45%) LAN
10 2 (0.45%) MPLS
10 2 (0.45%) NetScaler
10 2 (0.45%) OSPF
10 2 (0.45%) WLAN
Database & Business Intelligence
1 19 (4.27%) SQL Server
2 4 (0.90%) Db2
2 4 (0.90%) Power BI
2 4 (0.90%) SQL Server Integration Services
2 4 (0.90%) SQL Server Reporting Services
3 2 (0.45%) MySQL
4 1 (0.22%) Oracle Database
4 1 (0.22%) Oracle Exadata
4 1 (0.22%) PostgreSQL
4 1 (0.22%) Relational Database
Development Applications
1 49 (11.01%) JIRA
2 6 (1.35%) Git
2 6 (1.35%) Visual Studio Code
3 4 (0.90%) Atlassian Bamboo
3 4 (0.90%) Bitbucket
4 2 (0.45%) Selenium
5 1 (0.22%) Jaeger
General
1 190 (42.70%) Social Skills
2 65 (14.61%) Finance
3 51 (11.46%) Public Sector
4 48 (10.79%) Swedish Language
5 43 (9.66%) Law
6 34 (7.64%) Banking
7 33 (7.42%) Analytical Skills
8 31 (6.97%) Inclusion and Diversity
9 29 (6.52%) French Language
10 16 (3.60%) Legal
11 13 (2.92%) Organisational Skills
12 12 (2.70%) Games
13 5 (1.12%) Manufacturing
13 5 (1.12%) Welsh Language
14 4 (0.90%) German Language
14 4 (0.90%) Publishing
14 4 (0.90%) Telecoms
15 3 (0.67%) Korean Language
16 2 (0.45%) Back Office
16 2 (0.45%) Investment Banking
Job Titles
1 137 (30.79%) Analyst
2 81 (18.20%) Service Analyst
3 79 (17.75%) Service Desk Analyst
4 61 (13.71%) Senior
5 54 (12.13%) Developer
6 52 (11.69%) IT Manager
7 35 (7.87%) Lead
8 32 (7.19%) Consultant
8 32 (7.19%) ServiceNow Developer
9 31 (6.97%) Architect
9 31 (6.97%) Project Manager
10 29 (6.52%) ServiceNow Consultant
11 28 (6.29%) ServiceNow Architect
12 26 (5.84%) Senior Analyst
13 24 (5.39%) IT Project Manager
14 22 (4.94%) Support Analyst
15 21 (4.72%) ServiceNow Manager
16 16 (3.60%) IT Analyst
16 16 (3.60%) Technical Consultant
17 15 (3.37%) IT Support
Libraries, Frameworks & Software Standards
1 26 (5.84%) REST
2 23 (5.17%) SOAP
3 14 (3.15%) JWT
4 13 (2.92%) MUnit
4 13 (2.92%) OAuth
4 13 (2.92%) OAuth2
4 13 (2.92%) RAML
5 12 (2.70%) .NET
5 12 (2.70%) Web Services
6 4 (0.90%) JDBC
6 4 (0.90%) LDAP
6 4 (0.90%) Middleware
7 3 (0.67%) CSS
7 3 (0.67%) HTML
7 3 (0.67%) SAML
8 2 (0.45%) Kafka
8 2 (0.45%) OpenTelemetry
8 2 (0.45%) RabbitMQ
9 1 (0.22%) AngularJS
9 1 (0.22%) SailPoint
Miscellaneous
1 33 (7.42%) CMDB
1 33 (7.42%) Enterprise Software
2 30 (6.74%) Driving Licence
3 21 (4.72%) Onboarding
4 15 (3.37%) Legacy Systems
4 15 (3.37%) Management Information System
5 11 (2.47%) Cyber Threat
5 11 (2.47%) Cyberattack
6 10 (2.25%) Product Ownership
7 7 (1.57%) Private Cloud
7 7 (1.57%) Public Cloud
8 6 (1.35%) Self-Motivation
9 5 (1.12%) Data Centre
10 4 (0.90%) Legacy Applications
11 3 (0.67%) AI Agents
11 3 (0.67%) Analytical Mindset
11 3 (0.67%) Greenfield Project
12 2 (0.45%) Data Structures
13 1 (0.22%) Social Media
13 1 (0.22%) Virtual Team
Operating Systems
1 56 (12.58%) Windows
2 22 (4.94%) Windows Server
3 20 (4.49%) Linux
4 9 (2.02%) Windows 10
5 5 (1.12%) Mac OS
5 5 (1.12%) Unix
6 1 (0.22%) AIX
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 242 (54.38%) ITSM
2 230 (51.69%) ITIL
3 105 (23.60%) Customer Service
4 84 (18.88%) Performance Metrics
5 83 (18.65%) Mentoring
6 80 (17.98%) Continuous Improvement
7 79 (17.75%) Problem-Solving
8 76 (17.08%) Agile
8 76 (17.08%) Service Management
9 68 (15.28%) AI
10 65 (14.61%) Stakeholder Management
11 49 (11.01%) DevOps
12 48 (10.79%) Stakeholder Engagement
13 44 (9.89%) Cybersecurity
14 41 (9.21%) Service Delivery
15 34 (7.64%) ERP
16 33 (7.42%) Project Management
17 32 (7.19%) Roadmaps
18 30 (6.74%) CI/CD
18 30 (6.74%) Root Cause Analysis
Programming Languages
1 36 (8.09%) SQL
2 30 (6.74%) PowerShell
3 24 (5.39%) Python
4 17 (3.82%) JavaScript
5 16 (3.60%) Java
6 13 (2.92%) DataWeave
7 8 (1.80%) Bash
7 8 (1.80%) C#
8 7 (1.57%) T-SQL
9 4 (0.90%) PL/SQL
9 4 (0.90%) VB.NET
Qualifications
1 105 (23.60%) Degree
2 102 (22.92%) AWS Certification
3 84 (18.88%) Microsoft Certification
4 77 (17.30%) MCSE
5 59 (13.26%) Security Cleared
6 35 (7.87%) SC Cleared
7 24 (5.39%) AWS Certified Solutions Architect
8 17 (3.82%) ITIL Certification
9 15 (3.37%) DV Cleared
10 9 (2.02%) BPSS Clearance
10 9 (2.02%) ITIL Foundation Certificate
11 8 (1.80%) Azure Certification
12 5 (1.12%) DBS Check
13 4 (0.90%) PMP
14 3 (0.67%) PMI Certification
15 2 (0.45%) MCSA
16 1 (0.22%) A+ Certification
16 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 94 (21.12%) QA
2 22 (4.94%) SLA
3 7 (1.57%) Accessibility
4 5 (1.12%) ISO/IEC 27001
5 3 (0.67%) Data Quality
6 2 (0.45%) COBIT
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) GRC
6 2 (0.45%) NIST
6 2 (0.45%) PMO
7 1 (0.22%) Actionable Recommendations
7 1 (0.22%) Cyber Essentials PLUS
7 1 (0.22%) GDPR
System Software
1 26 (5.84%) Active Directory
2 11 (2.47%) VMware Infrastructure
3 3 (0.67%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 25 (5.62%) Microsoft Intune
2 13 (2.92%) Ansible
2 13 (2.92%) CloudHub
3 12 (2.70%) Kubernetes
4 8 (1.80%) Single Sign-On
5 7 (1.57%) Terraform
6 6 (1.35%) Packer
6 6 (1.35%) SCCM
7 5 (1.12%) ZABBIX
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.67%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Jamf Pro
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
11 1 (0.22%) Data Guard
11 1 (0.22%) vCenter Server
11 1 (0.22%) Zipkin
Vendors
1 174 (39.10%) Microsoft
2 49 (11.01%) SAP
3 32 (7.19%) Oracle
4 29 (6.52%) Apple
5 27 (6.07%) Remedy
6 25 (5.62%) Adobe
7 21 (4.72%) BMC
8 19 (4.27%) Salesforce
9 16 (3.60%) MuleSoft
10 14 (3.15%) VMware
11 10 (2.25%) Cisco
12 8 (1.80%) Freshdesk
12 8 (1.80%) Splunk
13 6 (1.35%) EMC
13 6 (1.35%) F5
13 6 (1.35%) Palo Alto
14 5 (1.12%) ConnectWise
14 5 (1.12%) Dynatrace
15 4 (0.90%) Veeam
15 4 (0.90%) Workday