Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 27 November 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
27 Nov 2025
Same period 2024 Same period 2023
Rank 125 178 165
Rank change year-on-year +53 -13 +82
Permanent jobs citing ServiceNow 344 363 416
As % of all permanent jobs with remote/hybrid work options 2.25% 1.82% 2.00%
As % of the Vendors category 5.00% 4.92% 4.88%
Number of salaries quoted 169 272 363
10th Percentile £38,900 £31,250 £35,000
25th Percentile £50,000 £40,938 £47,000
Median annual salary (50th Percentile) £65,000 £59,715 £65,000
Median % change year-on-year +8.85% -8.13% +10.64%
75th Percentile £80,000 £76,250 £87,500
90th Percentile £86,500 £96,000 £97,500
UK median annual salary £65,000 £57,713 £57,500
% change year-on-year +12.63% +0.37% +4.77%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,875 7,382 8,531
As % of all permanent jobs with a WFH option 44.92% 37.08% 40.95%
Number of salaries quoted 3,611 4,447 6,975
10th Percentile £29,600 £32,750 £32,750
25th Percentile £38,750 £43,750 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.35%
75th Percentile £75,900 £77,500 £76,250
90th Percentile £90,000 £93,778 £92,500
UK median annual salary £50,000 £57,000 £55,000
% change year-on-year -12.28% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 27 November 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.91%) Tomcat
1 10 (2.91%) WebSphere
1 10 (2.91%) WebSphere Application Server
2 6 (1.74%) IIS
2 6 (1.74%) SharePoint
3 1 (0.29%) Confluence
3 1 (0.29%) Oracle Workflow
Applications
1 111 (32.27%) Microsoft Office
2 15 (4.36%) Microsoft Excel
3 5 (1.45%) Microsoft PowerPoint
4 4 (1.16%) Chatbot
5 2 (0.58%) Microsoft Project
5 2 (0.58%) MS Visio
Business Applications
1 16 (4.65%) Remedy ITSM
2 8 (2.33%) Workday HCM
3 4 (1.16%) NetSuite
4 2 (0.58%) Sage X3
5 1 (0.29%) assyst
5 1 (0.29%) Dynamics AX
5 1 (0.29%) Integrated Workplace Management System
5 1 (0.29%) Salesforce CRM
Cloud Services
1 111 (32.27%) Microsoft 365
2 108 (31.40%) AWS
3 28 (8.14%) Azure
4 15 (4.36%) SaaS
5 11 (3.20%) Azure DevOps
6 8 (2.33%) Azure Logic Apps
6 8 (2.33%) Boomi
7 5 (1.45%) Azure Cosmos DB
7 5 (1.45%) GitHub
7 5 (1.45%) Power Platform
8 4 (1.16%) Entra ID
9 3 (0.87%) Dynamics 365
10 2 (0.58%) Azure Data Factory
10 2 (0.58%) GitHub Actions
10 2 (0.58%) Intacct
11 1 (0.29%) Azure AKS
11 1 (0.29%) Azure Monitor
11 1 (0.29%) Datadog
11 1 (0.29%) GCP
11 1 (0.29%) iPaaS
Communications & Networking
1 10 (2.91%) SSL
2 7 (2.03%) DHCP
2 7 (2.03%) DNS
2 7 (2.03%) TCP/IP
3 4 (1.16%) SNMP
4 3 (0.87%) VPN
5 2 (0.58%) SAN
6 1 (0.29%) Broadband
6 1 (0.29%) Network Security
6 1 (0.29%) Remote Desktop
6 1 (0.29%) Skype
6 1 (0.29%) WebEx
Database & Business Intelligence
1 11 (3.20%) PostgreSQL
2 10 (2.91%) DB2
3 6 (1.74%) SQL Server
4 5 (1.45%) MongoDB
5 4 (1.16%) Metadata
6 3 (0.87%) Relational Database
7 2 (0.58%) Power BI
8 1 (0.29%) Azure SQL Database
8 1 (0.29%) Data Lake
8 1 (0.29%) GIS
8 1 (0.29%) Tableau
Development Applications
1 21 (6.10%) JIRA
2 5 (1.45%) Git
General
1 213 (61.92%) Social Skills
2 102 (29.65%) French Language
3 95 (27.62%) Swedish Language
4 59 (17.15%) Finance
5 39 (11.34%) Banking
6 32 (9.30%) Law
7 25 (7.27%) Analytical Skills
8 24 (6.98%) Legal
9 17 (4.94%) Public Sector
10 10 (2.91%) Investment Banking
11 8 (2.33%) Back Office
12 5 (1.45%) Hungarian Language
12 5 (1.45%) Inclusion and Diversity
13 4 (1.16%) Marketing
13 4 (1.16%) Retail
13 4 (1.16%) Spanish Language
13 4 (1.16%) Telecoms
14 3 (0.87%) Advertising
14 3 (0.87%) Billing
14 3 (0.87%) Games
Job Titles
1 113 (32.85%) Analyst
2 102 (29.65%) Service Analyst
3 101 (29.36%) Service Desk Analyst
4 54 (15.70%) Senior
5 45 (13.08%) Consultant
6 36 (10.47%) Developer
6 36 (10.47%) ServiceNow Developer
7 30 (8.72%) Technical Consultant
8 27 (7.85%) Senior Consultant
9 24 (6.98%) Senior Technical Consultant
10 16 (4.65%) HR Advisor
11 15 (4.36%) Architect
11 15 (4.36%) ServiceNow Consultant
12 13 (3.78%) IT Manager
13 12 (3.49%) Applications Support
13 12 (3.49%) Senior Developer
13 12 (3.49%) Senior ServiceNow Developer
14 11 (3.20%) Infrastructure Support
15 10 (2.91%) Lead
15 10 (2.91%) Linux Support
Libraries, Frameworks & Software Standards
1 18 (5.23%) CSS
1 18 (5.23%) HTML
1 18 (5.23%) XML
2 17 (4.94%) JSON
2 17 (4.94%) REST
2 17 (4.94%) SOAP
3 11 (3.20%) LDAP
4 10 (2.91%) LAPP Stack
4 10 (2.91%) Web Services
4 10 (2.91%) WebSphere MQ
5 8 (2.33%) SAML
6 5 (1.45%) YAML
7 1 (0.29%) .NET
7 1 (0.29%) .NET Core
7 1 (0.29%) AngularJS
7 1 (0.29%) EDI
7 1 (0.29%) Middleware
7 1 (0.29%) OpenTelemetry
Miscellaneous
1 32 (9.30%) Onboarding
2 16 (4.65%) CMDB
3 15 (4.36%) Management Information System
4 12 (3.49%) Linux Command Line
4 12 (3.49%) Product Ownership
5 6 (1.74%) Analytical Mindset
5 6 (1.74%) Operational Technology
6 5 (1.45%) AI Agents
7 4 (1.16%) Hybrid Cloud
8 2 (0.58%) Data Centre
8 2 (0.58%) Foreign Exchange (FX)
8 2 (0.58%) Legacy Systems
8 2 (0.58%) Low-Code
8 2 (0.58%) Self-Motivation
9 1 (0.29%) Client/Server
9 1 (0.29%) Cyber Threat
9 1 (0.29%) PMI
9 1 (0.29%) Security Posture
9 1 (0.29%) Taxonomies
9 1 (0.29%) Virtual Team
Operating Systems
1 28 (8.14%) Windows
2 12 (3.49%) Linux
3 10 (2.91%) Red Hat Enterprise Linux
3 10 (2.91%) Unix
4 9 (2.62%) Windows 10
5 6 (1.74%) Windows Server
6 1 (0.29%) Android
6 1 (0.29%) Apple iOS
6 1 (0.29%) Windows Server 2016
6 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 216 (62.79%) ITSM
2 209 (60.76%) ITIL
3 117 (34.01%) Customer Service
4 101 (29.36%) Performance Metrics
5 60 (17.44%) Problem-Solving
6 53 (15.41%) Continuous Improvement
7 41 (11.92%) Asset Management
8 39 (11.34%) Service Delivery
9 37 (10.76%) Service Management
10 32 (9.30%) Mentoring
11 27 (7.85%) Agile
12 26 (7.56%) Change Management
12 26 (7.56%) Decision-Making
13 25 (7.27%) Roadmaps
14 23 (6.69%) Problem Management
15 22 (6.40%) IT Asset Management
16 21 (6.10%) CRM
16 21 (6.10%) Data Entry
16 21 (6.10%) Technical Leadership
17 20 (5.81%) Stakeholder Management
Programming Languages
1 39 (11.34%) JavaScript
2 18 (5.23%) Python
3 14 (4.07%) PowerShell
4 11 (3.20%) SQL
5 6 (1.74%) C#
6 1 (0.29%) VB.NET
Qualifications
1 126 (36.63%) Degree
2 105 (30.52%) AWS Certification
3 98 (28.49%) Microsoft Certification
4 95 (27.62%) MCSE
5 14 (4.07%) ITIL Certification
5 14 (4.07%) Security Cleared
6 9 (2.62%) SC Cleared
7 5 (1.45%) CIPD
8 4 (1.16%) ITIL Foundation Certificate
9 2 (0.58%) Computer Science Degree
9 2 (0.58%) Postgraduate
10 1 (0.29%) Azure Certification
10 1 (0.29%) CBAP
10 1 (0.29%) HND
10 1 (0.29%) PMI Certification
10 1 (0.29%) PMP
10 1 (0.29%) PRINCE2 Practitioner
10 1 (0.29%) SAFe Agilist
10 1 (0.29%) Six Sigma Green Belt
10 1 (0.29%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 101 (29.36%) QA
2 27 (7.85%) GDPR
3 18 (5.23%) SLA
4 8 (2.33%) Data Quality
5 4 (1.16%) COBIT
5 4 (1.16%) ISO/IEC 20000
5 4 (1.16%) PMO
6 3 (0.87%) GRC
6 3 (0.87%) Sarbanes-Oxley
7 2 (0.58%) ISO/IEC 27001
7 2 (0.58%) NCSC
7 2 (0.58%) NIST
8 1 (0.29%) Accessibility
8 1 (0.29%) ISO/IEC 19770
8 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
8 1 (0.29%) NIST 800
8 1 (0.29%) SOC 2
System Software
1 13 (3.78%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 9 (2.62%) Single Sign-On
2 7 (2.03%) SCCM
3 5 (1.45%) Kubernetes
4 3 (0.87%) Microsoft Intune
5 1 (0.29%) RSA Archer
Vendors
1 129 (37.50%) Microsoft
2 38 (11.05%) Workday
3 16 (4.65%) BMC
3 16 (4.65%) Remedy
4 10 (2.91%) IBM
4 10 (2.91%) Red Hat
5 8 (2.33%) MuleSoft
6 7 (2.03%) Dynatrace
6 7 (2.03%) Freshdesk
7 6 (1.74%) Salesforce
8 5 (1.45%) Citrix
8 5 (1.45%) Oracle
9 4 (1.16%) Genesys
9 4 (1.16%) Snow
10 3 (0.87%) SolarWinds
11 2 (0.58%) Sage
12 1 (0.29%) Bloomberg
12 1 (0.29%) HP
12 1 (0.29%) Reuters
12 1 (0.29%) SAP