Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 17 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
17 Sep 2026
Same period 2025 Same period 2024
Rank 146 172 218
Rank change year-on-year +26 +46 -47
Permanent jobs citing ServiceNow 441 298 353
As % of all permanent jobs with remote/hybrid work options 1.81% 1.83% 1.51%
As % of the Vendors category 5.76% 3.72% 3.93%
Number of salaries quoted 266 199 258
10th Percentile £36,250 £41,250 £37,500
25th Percentile £46,563 £50,250 £46,250
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -7.69%
75th Percentile £80,000 £80,000 £77,566
90th Percentile £100,000 £97,000 £96,250
UK median annual salary £70,000 £65,000 £58,800
% change year-on-year +7.69% +10.54% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,656 8,001 8,976
As % of all permanent jobs with a WFH option 31.50% 49.25% 38.46%
Number of salaries quoted 5,423 3,851 5,078
10th Percentile £31,250 £29,000 £32,675
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,060
Median % change year-on-year +9.09% -5.27% -3.23%
75th Percentile £77,500 £75,000 £77,250
90th Percentile £100,000 £90,000 £92,500
UK median annual salary £57,500 £51,500 £55,000
% change year-on-year +11.65% -6.36% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 17 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (3.85%) SharePoint
2 13 (2.95%) Anypoint
2 13 (2.95%) Microsoft Exchange
2 13 (2.95%) Mule
3 6 (1.36%) Confluence
4 2 (0.45%) Apache Airflow
4 2 (0.45%) CMS
Applications
1 67 (15.19%) Microsoft Office
2 32 (7.26%) Microsoft Project
3 7 (1.59%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.45%) MS Visio
6 1 (0.23%) Acrobat
6 1 (0.23%) Spreadsheet
Business Applications
1 28 (6.35%) Remedy ITSM
2 27 (6.12%) Dynamics CRM
3 24 (5.44%) Cloudability
4 4 (0.91%) SAP S/4HANA
5 1 (0.23%) Elite 3E
5 1 (0.23%) Magento
5 1 (0.23%) Maximo
5 1 (0.23%) NetSuite
5 1 (0.23%) Salesforce CRM
5 1 (0.23%) SAP CAR
5 1 (0.23%) SAP HR
5 1 (0.23%) Workday HCM
Cloud Services
1 115 (26.08%) Microsoft 365
2 107 (24.26%) AWS
3 78 (17.69%) Azure
4 33 (7.48%) Entra ID
5 28 (6.35%) GCP
6 17 (3.85%) Power Platform
7 10 (2.27%) SaaS
8 5 (1.13%) Boomi
8 5 (1.13%) Dynamics 365
8 5 (1.13%) Google Workspace
8 5 (1.13%) Microsoft Copilot
9 4 (0.91%) GitHub
9 4 (0.91%) GitHub Actions
9 4 (0.91%) OpenShift
10 3 (0.68%) OneDrive
10 3 (0.68%) Power Automate
10 3 (0.68%) SuccessFactors
11 2 (0.45%) Miro
11 2 (0.45%) PowerApps
11 2 (0.45%) Workato
Communications & Networking
1 21 (4.76%) TCP/IP
2 15 (3.40%) VPN
3 13 (2.95%) SSL
4 10 (2.27%) DNS
5 9 (2.04%) DHCP
6 7 (1.59%) VLAN
7 4 (0.91%) Broadband
7 4 (0.91%) Wi-Fi
8 2 (0.45%) Ethernet
8 2 (0.45%) Firewall
9 1 (0.23%) SMTP
9 1 (0.23%) WAN
9 1 (0.23%) Wireless
Database & Business Intelligence
1 14 (3.17%) Power BI
2 11 (2.49%) SQL Server
3 4 (0.91%) GIS
3 4 (0.91%) Relational Database
4 2 (0.45%) MySQL
5 1 (0.23%) BusinessObjects
5 1 (0.23%) Oracle Exadata
5 1 (0.23%) PostgreSQL
Development Applications
1 58 (13.15%) JIRA
2 4 (0.91%) Atlassian Bamboo
2 4 (0.91%) Bitbucket
2 4 (0.91%) Git
2 4 (0.91%) Visual Studio Code
3 1 (0.23%) Jaeger
3 1 (0.23%) Selenium
General
1 173 (39.23%) Social Skills
2 63 (14.29%) Finance
3 52 (11.79%) Public Sector
4 48 (10.88%) Swedish Language
5 43 (9.75%) Analytical Skills
6 40 (9.07%) Law
7 37 (8.39%) Banking
8 28 (6.35%) Inclusion and Diversity
9 18 (4.08%) Legal
10 15 (3.40%) French Language
11 14 (3.17%) Organisational Skills
12 8 (1.81%) Manufacturing
13 6 (1.36%) Telecoms
14 5 (1.13%) Welsh Language
15 4 (0.91%) Games
15 4 (0.91%) Publishing
15 4 (0.91%) Retail
16 3 (0.68%) Documentation Skills
16 3 (0.68%) Korean Language
17 2 (0.45%) Influencing Skills
Job Titles
1 124 (28.12%) Analyst
2 67 (15.19%) IT Manager
3 64 (14.51%) Senior
4 63 (14.29%) Service Analyst
5 61 (13.83%) Service Desk Analyst
6 55 (12.47%) Architect
7 52 (11.79%) Developer
8 50 (11.34%) ServiceNow Architect
9 35 (7.94%) Project Manager
10 33 (7.48%) Lead
11 30 (6.80%) ServiceNow Developer
12 28 (6.35%) Consultant
13 27 (6.12%) IT Project Manager
14 26 (5.90%) Senior Analyst
14 26 (5.90%) ServiceNow Consultant
15 23 (5.22%) ServiceNow Manager
15 23 (5.22%) Support Analyst
16 22 (4.99%) Technical Architect
17 20 (4.54%) IT Analyst
17 20 (4.54%) Service Manager
Libraries, Frameworks & Software Standards
1 18 (4.08%) REST
1 18 (4.08%) SOAP
2 14 (3.17%) OAuth
3 13 (2.95%) JWT
3 13 (2.95%) MUnit
3 13 (2.95%) OAuth2
3 13 (2.95%) RAML
4 11 (2.49%) Web Services
5 8 (1.81%) .NET
6 5 (1.13%) CSS
6 5 (1.13%) HTML
7 4 (0.91%) LDAP
7 4 (0.91%) Terraform
8 3 (0.68%) Ajax
8 3 (0.68%) Middleware
9 2 (0.45%) Kafka
9 2 (0.45%) RabbitMQ
10 1 (0.23%) AngularJS
10 1 (0.23%) JDBC
10 1 (0.23%) XML
Miscellaneous
1 40 (9.07%) Enterprise Software
2 37 (8.39%) CMDB
3 33 (7.48%) Driving Licence
4 23 (5.22%) Onboarding
5 19 (4.31%) Management Information System
6 15 (3.40%) Legacy Systems
7 9 (2.04%) Self-Motivation
8 8 (1.81%) Product Ownership
9 4 (0.91%) Cyber Threat
9 4 (0.91%) Cyberattack
9 4 (0.91%) Greenfield Project
9 4 (0.91%) Private Cloud
9 4 (0.91%) Public Cloud
10 3 (0.68%) Cloud Native
10 3 (0.68%) Data Structures
10 3 (0.68%) Virtual Team
11 2 (0.45%) AI Agents
11 2 (0.45%) Analytical Mindset
11 2 (0.45%) Data Centre
11 2 (0.45%) Low-Code
Operating Systems
1 52 (11.79%) Windows
2 17 (3.85%) Linux
2 17 (3.85%) Windows Server
3 9 (2.04%) Windows 10
4 7 (1.59%) Mac OS
5 5 (1.13%) Unix
6 2 (0.45%) Android
6 2 (0.45%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 225 (51.02%) ITSM
2 220 (49.89%) ITIL
3 92 (20.86%) Continuous Improvement
4 91 (20.63%) Customer Service
5 88 (19.95%) Service Management
6 78 (17.69%) Problem-Solving
7 76 (17.23%) Mentoring
7 76 (17.23%) Stakeholder Management
8 68 (15.42%) Agile
9 67 (15.19%) Performance Metrics
10 63 (14.29%) AI
11 57 (12.93%) Stakeholder Engagement
12 45 (10.20%) DevOps
13 41 (9.30%) Service Delivery
14 39 (8.84%) Change Management
15 38 (8.62%) Project Management
16 36 (8.16%) Cybersecurity
16 36 (8.16%) ERP
17 34 (7.71%) Asset Management
17 34 (7.71%) Root Cause Analysis
Programming Languages
1 30 (6.80%) SQL
2 28 (6.35%) PowerShell
3 20 (4.54%) Python
4 17 (3.85%) JavaScript
5 14 (3.17%) Java
6 13 (2.95%) DataWeave
7 8 (1.81%) Bash
8 5 (1.13%) T-SQL
9 4 (0.91%) C#
10 2 (0.45%) Google Apps Script
Qualifications
1 90 (20.41%) Degree
2 88 (19.95%) AWS Certification
3 87 (19.73%) Security Cleared
4 69 (15.65%) Microsoft Certification
5 60 (13.61%) MCSE
5 60 (13.61%) SC Cleared
6 24 (5.44%) AWS Certified Solutions Architect
7 16 (3.63%) DV Cleared
8 13 (2.95%) ITIL Certification
9 9 (2.04%) Azure Certification
9 9 (2.04%) BPSS Clearance
9 9 (2.04%) ITIL Foundation Certificate
10 4 (0.91%) APMP
10 4 (0.91%) DBS Check
10 4 (0.91%) ISEB
10 4 (0.91%) PRINCE2 Practitioner
11 3 (0.68%) A+ Certification
12 2 (0.45%) MCSA
12 2 (0.45%) Network+ Certification
12 2 (0.45%) PMP
Quality Assurance & Compliance
1 78 (17.69%) QA
2 28 (6.35%) SLA
3 5 (1.13%) GRC
3 5 (1.13%) ISO/IEC 27001
4 3 (0.68%) Accessibility
4 3 (0.68%) COBIT
4 3 (0.68%) Cyber Essentials
4 3 (0.68%) Data Quality
5 2 (0.45%) Cyber Essentials PLUS
5 2 (0.45%) PMO
6 1 (0.23%) Actionable Recommendations
6 1 (0.23%) GDPR
6 1 (0.23%) NIST
System Software
1 28 (6.35%) Active Directory
2 9 (2.04%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 28 (6.35%) Microsoft Intune
2 13 (2.95%) CloudHub
3 10 (2.27%) Ansible
4 9 (2.04%) Kubernetes
5 6 (1.36%) Jamf Pro
5 6 (1.36%) Single Sign-On
6 5 (1.13%) ZABBIX
7 4 (0.91%) Autotask
7 4 (0.91%) Grafana
7 4 (0.91%) Packer
7 4 (0.91%) Prometheus
8 3 (0.68%) Norton AntiVirus
8 3 (0.68%) SCCM
9 2 (0.45%) Argo
9 2 (0.45%) Puppet
9 2 (0.45%) Salt
10 1 (0.23%) Data Guard
10 1 (0.23%) FortiGate
10 1 (0.23%) Oracle Flashback
10 1 (0.23%) Zipkin
Vendors
1 159 (36.05%) Microsoft
2 54 (12.24%) SAP
3 36 (8.16%) Oracle
4 29 (6.58%) Apple
5 28 (6.35%) Remedy
6 26 (5.90%) Adobe
7 22 (4.99%) BMC
8 18 (4.08%) Salesforce
9 15 (3.40%) MuleSoft
10 12 (2.72%) VMware
11 8 (1.81%) Freshdesk
11 8 (1.81%) Google
12 7 (1.59%) Cisco
12 7 (1.59%) Splunk
13 4 (0.91%) EMC
13 4 (0.91%) F5
13 4 (0.91%) JDA
13 4 (0.91%) Palo Alto
13 4 (0.91%) Veeam
13 4 (0.91%) Workday