Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 17 September 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 171 218 170
Rank change year-on-year +47 -48 +157
Permanent jobs citing ServiceNow 298 353 484
As % of all permanent jobs with a WFH option 1.83% 1.51% 1.95%
As % of the Vendors category 3.73% 3.93% 4.90%
Number of salaries quoted 199 258 406
10th Percentile £41,250 £37,500 £38,039
25th Percentile £50,250 £46,250 £49,063
Median annual salary (50th Percentile) £65,000 £60,000 £65,000
Median % change year-on-year +8.33% -7.69% +13.04%
75th Percentile £80,000 £77,566 £85,000
90th Percentile £97,000 £96,250 £97,500
UK median annual salary £65,000 £58,800 £59,526
% change year-on-year +10.54% -1.22% +9.04%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,997 8,983 9,870
As % of all permanent jobs with a WFH option 49.24% 38.49% 39.73%
Number of salaries quoted 3,851 5,080 8,084
10th Percentile £29,000 £32,725 £35,000
25th Percentile £37,500 £42,500 £45,000
Median annual salary (50th Percentile) £55,000 £58,500 £60,000
Median % change year-on-year -5.98% -2.50% +4.35%
75th Percentile £75,000 £77,147 £77,500
90th Percentile £90,000 £92,500 £91,934
UK median annual salary £51,447 £55,000 £57,500
% change year-on-year -6.46% -4.35% +4.55%

ServiceNow
Trend for Jobs with a WFH Option

Job vacancies with remote working options citing ServiceNow as a proportion of all IT jobs advertised.

ServiceNow trend for jobs with Hybrid/Remote/WFH options

ServiceNow
Salary Trend for Jobs with Hybrid Work Options

Salary distribution trend for jobs with remote work options citing ServiceNow.

Salary distribution trend for jobs with remote work options citing ServiceNow

ServiceNow
Salary Histogram for Jobs with a WFH Option

Salary distribution for jobs with remote working options citing ServiceNow over the 6 months to 17 September 2025.

ServiceNow salary histogram for jobs with a WFH option

ServiceNow
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 10 (3.36%) SharePoint
2 6 (2.01%) IIS
3 5 (1.68%) Tomcat
3 5 (1.68%) WebSphere
3 5 (1.68%) WebSphere Application Server
4 1 (0.34%) Oracle Workflow
Applications
1 48 (16.11%) Microsoft Office
2 21 (7.05%) Microsoft Excel
3 10 (3.36%) Microsoft PowerPoint
4 4 (1.34%) Chatbot
5 1 (0.34%) MS Visio
Business Applications
1 8 (2.68%) Remedy ITSM
2 7 (2.35%) NetSuite
3 5 (1.68%) Dynamics CRM
3 5 (1.68%) Workday HCM
4 2 (0.67%) Sage X3
5 1 (0.34%) assyst
5 1 (0.34%) Integrated Workplace Management System
Cloud Services
1 47 (15.77%) Microsoft 365
2 40 (13.42%) AWS
3 19 (6.38%) Azure
4 12 (4.03%) SaaS
5 8 (2.68%) Power Platform
6 7 (2.35%) Azure DevOps
7 6 (2.01%) Dynamics 365
7 6 (2.01%) PowerApps
8 5 (1.68%) Azure Cosmos DB
8 5 (1.68%) Azure Logic Apps
8 5 (1.68%) Boomi
8 5 (1.68%) GitHub
8 5 (1.68%) Power Automate
9 2 (0.67%) Azure Data Factory
9 2 (0.67%) GitHub Actions
9 2 (0.67%) Intacct
10 1 (0.34%) Azure AKS
10 1 (0.34%) Azure Monitor
10 1 (0.34%) GCP
10 1 (0.34%) Microsoft Purview
Communications & Networking
1 7 (2.35%) DHCP
1 7 (2.35%) DNS
1 7 (2.35%) TCP/IP
2 6 (2.01%) SSL
3 5 (1.68%) VPN
3 5 (1.68%) Wireless
4 4 (1.34%) Broadband
4 4 (1.34%) SNMP
5 1 (0.34%) Firewall
5 1 (0.34%) Network Security
5 1 (0.34%) Remote Desktop
5 1 (0.34%) Skype
5 1 (0.34%) WebEx
Database & Business Intelligence
1 11 (3.69%) SQL Server
2 6 (2.01%) DB2
2 6 (2.01%) PostgreSQL
2 6 (2.01%) Power BI
2 6 (2.01%) SQL Server Integration Services
2 6 (2.01%) SQL Server Reporting Services
3 5 (1.68%) Metadata
3 5 (1.68%) MongoDB
4 3 (1.01%) Relational Database
5 1 (0.34%) Azure SQL Database
5 1 (0.34%) Data Lake
5 1 (0.34%) GIS
5 1 (0.34%) Tableau
Development Applications
1 18 (6.04%) JIRA
2 5 (1.68%) Git
3 1 (0.34%) Visual Studio
General
1 141 (47.32%) Social Skills
2 49 (16.44%) Finance
3 36 (12.08%) French Language
4 33 (11.07%) Law
5 31 (10.40%) Swedish Language
6 29 (9.73%) Analytical Skills
7 22 (7.38%) Banking
8 20 (6.71%) Legal
8 20 (6.71%) Public Sector
9 10 (3.36%) Inclusion and Diversity
10 8 (2.68%) Back Office
11 6 (2.01%) Billing
11 6 (2.01%) Games
12 5 (1.68%) Hungarian Language
12 5 (1.68%) Investment Banking
13 4 (1.34%) Spanish Language
14 3 (1.01%) Advertising
14 3 (1.01%) Organisational Skills
14 3 (1.01%) Retail
14 3 (1.01%) Telecoms
Job Titles
1 74 (24.83%) Senior
2 72 (24.16%) Consultant
3 50 (16.78%) Analyst
3 50 (16.78%) Technical Consultant
4 46 (15.44%) Senior Consultant
5 42 (14.09%) Senior Technical Consultant
6 40 (13.42%) Service Analyst
6 40 (13.42%) ServiceNow Consultant
7 39 (13.09%) Service Desk Analyst
8 36 (12.08%) Developer
9 31 (10.40%) ServiceNow Developer
10 23 (7.72%) Architect
11 18 (6.04%) Senior ServiceNow Consultant
12 16 (5.37%) Lead
12 16 (5.37%) ServiceNow Manager
13 15 (5.03%) ServiceNow Architect
14 14 (4.70%) HR Advisor
15 12 (4.03%) Senior Developer
15 12 (4.03%) Senior ServiceNow Developer
16 10 (3.36%) Service Manager
Libraries, Frameworks & Software Standards
1 20 (6.71%) HTML
2 19 (6.38%) REST
2 19 (6.38%) SOAP
3 17 (5.70%) XML
4 15 (5.03%) JSON
5 14 (4.70%) CSS
6 13 (4.36%) Web Services
7 10 (3.36%) AngularJS
8 6 (2.01%) LDAP
9 5 (1.68%) LAPP Stack
9 5 (1.68%) SAML
9 5 (1.68%) WebSphere MQ
9 5 (1.68%) YAML
10 2 (0.67%) .NET
10 2 (0.67%) Elastic Stack
11 1 (0.34%) .NET Core
11 1 (0.34%) .NET Framework
11 1 (0.34%) Ajax
11 1 (0.34%) ASP.NET
11 1 (0.34%) EDI
Miscellaneous
1 33 (11.07%) Onboarding
2 22 (7.38%) Management Information System
3 21 (7.05%) CMDB
4 12 (4.03%) Product Ownership
5 7 (2.35%) Linux Command Line
5 7 (2.35%) Operational Technology
6 6 (2.01%) Analytical Mindset
6 6 (2.01%) Foreign Exchange (FX)
6 6 (2.01%) Hybrid Cloud
7 5 (1.68%) AI Agents
7 5 (1.68%) Blackberry
8 3 (1.01%) Data Centre
8 3 (1.01%) Legacy Systems
8 3 (1.01%) Video\Live Streaming
9 2 (0.67%) Low-Code
9 2 (0.67%) Mobile App
9 2 (0.67%) Self-Motivation
10 1 (0.34%) Enterprise Software
10 1 (0.34%) IoT
10 1 (0.34%) Over-the-Top Content
Operating Systems
1 30 (10.07%) Windows
2 10 (3.36%) Linux
2 10 (3.36%) Windows Server
3 9 (3.02%) Windows 10
4 7 (2.35%) Red Hat Enterprise Linux
5 5 (1.68%) Unix
6 2 (0.67%) Android
6 2 (0.67%) Apple iOS
7 1 (0.34%) Mac OS
Processes & Methodologies
1 156 (52.35%) ITSM
2 133 (44.63%) ITIL
3 58 (19.46%) Problem-Solving
4 48 (16.11%) Customer Service
5 46 (15.44%) Continuous Improvement
6 42 (14.09%) Service Management
7 37 (12.42%) Performance Metrics
8 34 (11.41%) Roadmaps
9 33 (11.07%) Service Delivery
10 31 (10.40%) Agile
11 29 (9.73%) Mentoring
12 28 (9.40%) Decision-Making
13 25 (8.39%) Asset Management
14 23 (7.72%) Problem Management
15 22 (7.38%) CRM
16 21 (7.05%) Change Management
17 20 (6.71%) Stakeholder Management
18 19 (6.38%) Data Entry
18 19 (6.38%) Workflow
19 18 (6.04%) IT Asset Management
Programming Languages
1 43 (14.43%) JavaScript
2 17 (5.70%) PowerShell
3 16 (5.37%) SQL
4 12 (4.03%) C#
4 12 (4.03%) Python
5 2 (0.67%) Bash
5 2 (0.67%) Perl
5 2 (0.67%) VB.NET
6 1 (0.34%) PL/SQL
6 1 (0.34%) T-SQL
Qualifications
1 65 (21.81%) Degree
2 37 (12.42%) Microsoft Certification
3 36 (12.08%) AWS Certification
4 31 (10.40%) MCSE
5 27 (9.06%) Security Cleared
6 19 (6.38%) SC Cleared
7 17 (5.70%) ITIL Certification
8 5 (1.68%) CIPD
8 5 (1.68%) Computer Science Degree
9 3 (1.01%) BPSS Clearance
10 2 (0.67%) DV Cleared
10 2 (0.67%) PRINCE2 Practitioner
11 1 (0.34%) Azure Certification
11 1 (0.34%) HND
11 1 (0.34%) ITIL Foundation Certificate
11 1 (0.34%) Six Sigma Green Belt
11 1 (0.34%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 38 (12.75%) QA
2 21 (7.05%) GDPR
3 11 (3.69%) ISO/IEC 27001
3 11 (3.69%) SLA
4 7 (2.35%) PMO
5 4 (1.34%) COBIT
5 4 (1.34%) GRC
5 4 (1.34%) ISO/IEC 20000
6 3 (1.01%) NCSC
6 3 (1.01%) Sarbanes-Oxley
7 1 (0.34%) Accessibility
7 1 (0.34%) Data Quality
7 1 (0.34%) SOC 2
System Software
1 9 (3.02%) Active Directory
2 1 (0.34%) Docker
Systems Management
1 6 (2.01%) SCCM
2 5 (1.68%) Kubernetes
2 5 (1.68%) Single Sign-On
3 3 (1.01%) Microsoft Intune
4 2 (0.67%) AirWatch
4 2 (0.67%) Ansible
4 2 (0.67%) Progress Chef
4 2 (0.67%) Puppet
4 2 (0.67%) SCOM
5 1 (0.34%) HP UCMDB
Vendors
1 73 (24.50%) Microsoft
2 32 (10.74%) Workday
3 10 (3.36%) Snow
4 8 (2.68%) BMC
4 8 (2.68%) Remedy
5 7 (2.35%) Red Hat
5 7 (2.35%) Salesforce
6 6 (2.01%) Dynatrace
7 5 (1.68%) Adobe
7 5 (1.68%) Citrix
7 5 (1.68%) IBM
7 5 (1.68%) iManage
7 5 (1.68%) Intapp
7 5 (1.68%) MuleSoft
7 5 (1.68%) Oracle
8 4 (1.34%) Freshdesk
8 4 (1.34%) Genesys
9 2 (0.67%) ArcSight
9 2 (0.67%) Samsung
9 2 (0.67%) Splunk