Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 9 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
9 Jul 2026
Same period 2025 Same period 2024
Rank 129 219 234
Rank change year-on-year +90 +15 -31
Permanent jobs citing ServiceNow 457 247 431
As % of all permanent jobs with remote/hybrid work options 2.16% 1.51% 1.32%
As % of the Vendors category 6.64% 3.16% 3.40%
Number of salaries quoted 262 201 377
10th Percentile £34,000 £35,000 £35,924
25th Percentile £46,250 £50,000 £49,881
Median annual salary (50th Percentile) £60,000 £66,367 £62,783
Median % change year-on-year -9.59% +5.71% +4.64%
75th Percentile £80,000 £86,250 £80,000
90th Percentile £97,250 £100,000 £90,000
UK median annual salary £70,000 £60,000 £60,000
% change year-on-year +16.67% - +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,879 7,807 12,662
As % of all permanent jobs with a WFH option 32.45% 47.58% 38.86%
Number of salaries quoted 4,829 4,125 9,115
10th Percentile £32,500 £29,500 £31,250
25th Percentile £42,500 £40,000 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.99%
75th Percentile £77,500 £73,886 £72,000
90th Percentile £96,250 £95,000 £88,750
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 9 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (3.94%) SharePoint
2 10 (2.19%) Confluence
3 9 (1.97%) Microsoft Exchange
4 7 (1.53%) Anypoint
4 7 (1.53%) Mule
5 2 (0.44%) Apache Airflow
5 2 (0.44%) CMS
Applications
1 83 (18.16%) Microsoft Office
2 26 (5.69%) Microsoft Project
3 8 (1.75%) Microsoft Excel
4 3 (0.66%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) EngageOne
5 1 (0.22%) MS Visio
Business Applications
1 29 (6.35%) Dynamics CRM
2 24 (5.25%) Cloudability
3 20 (4.38%) Remedy ITSM
4 4 (0.88%) Dynamics NAV
4 4 (0.88%) Magento
4 4 (0.88%) SAP HR
4 4 (0.88%) SAP S/4HANA
4 4 (0.88%) Shopify
5 2 (0.44%) Elite 3E
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
6 1 (0.22%) TIBCO iProcess
Cloud Services
1 136 (29.76%) Microsoft 365
2 117 (25.60%) AWS
3 88 (19.26%) Azure
4 31 (6.78%) Entra ID
5 25 (5.47%) GCP
6 14 (3.06%) SaaS
7 7 (1.53%) Dynamics 365
7 7 (1.53%) GitHub
8 6 (1.31%) GitHub Actions
8 6 (1.31%) Power Platform
9 5 (1.09%) AWS Direct Connect
9 5 (1.09%) Virtual Private Cloud
10 4 (0.88%) IaaS
10 4 (0.88%) Mimecast
10 4 (0.88%) OpenShift
10 4 (0.88%) PaaS
11 3 (0.66%) Datadog
11 3 (0.66%) Google Workspace
12 2 (0.44%) Miro
12 2 (0.44%) OneDrive
Communications & Networking
1 23 (5.03%) TCP/IP
1 23 (5.03%) VPN
2 14 (3.06%) DNS
3 12 (2.63%) Broadband
3 12 (2.63%) Wi-Fi
4 11 (2.41%) DHCP
5 10 (2.19%) SSL
6 6 (1.31%) Firewall
6 6 (1.31%) WAN
7 5 (1.09%) BGP
7 5 (1.09%) Cisco ASA
7 5 (1.09%) Cisco ISE
7 5 (1.09%) IPsec
7 5 (1.09%) LAN
7 5 (1.09%) MPLS
7 5 (1.09%) NetScaler
7 5 (1.09%) NX-OS
7 5 (1.09%) OSPF
7 5 (1.09%) VXLAN
7 5 (1.09%) WLAN
Database & Business Intelligence
1 19 (4.16%) SQL Server
2 5 (1.09%) Power BI
3 4 (0.88%) Db2
3 4 (0.88%) SQL Server Integration Services
3 4 (0.88%) SQL Server Reporting Services
4 2 (0.44%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 55 (12.04%) JIRA
2 8 (1.75%) Git
3 6 (1.31%) Visual Studio Code
4 4 (0.88%) Atlassian Bamboo
4 4 (0.88%) Bitbucket
4 4 (0.88%) Selenium
5 2 (0.44%) Cypress.io
5 2 (0.44%) Rational Rhapsody
6 1 (0.22%) Jaeger
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 195 (42.67%) Social Skills
2 61 (13.35%) Finance
3 51 (11.16%) Public Sector
4 40 (8.75%) Swedish Language
5 37 (8.10%) Law
6 34 (7.44%) Analytical Skills
6 34 (7.44%) French Language
7 32 (7.00%) Inclusion and Diversity
8 26 (5.69%) Banking
9 15 (3.28%) Legal
10 12 (2.63%) Games
10 12 (2.63%) Organisational Skills
11 6 (1.31%) Manufacturing
12 4 (0.88%) Back Office
12 4 (0.88%) German Language
12 4 (0.88%) Publishing
13 3 (0.66%) Korean Language
14 2 (0.44%) Financial Institution
14 2 (0.44%) Telecoms
14 2 (0.44%) Welsh Language
Job Titles
1 144 (31.51%) Analyst
2 87 (19.04%) Service Analyst
3 84 (18.38%) Service Desk Analyst
4 65 (14.22%) Senior
5 44 (9.63%) Developer
5 44 (9.63%) IT Manager
6 34 (7.44%) Project Manager
7 33 (7.22%) Consultant
8 30 (6.56%) ServiceNow Developer
9 29 (6.35%) Lead
9 29 (6.35%) Senior Analyst
9 29 (6.35%) ServiceNow Consultant
10 27 (5.91%) Architect
11 25 (5.47%) ServiceNow Architect
11 25 (5.47%) ServiceNow Manager
12 24 (5.25%) IT Project Manager
12 24 (5.25%) Support Analyst
13 19 (4.16%) IT Analyst
14 16 (3.50%) Technical Consultant
15 15 (3.28%) Support Engineer
Libraries, Frameworks & Software Standards
1 27 (5.91%) REST
2 24 (5.25%) SOAP
3 12 (2.63%) .NET
3 12 (2.63%) Web Services
4 8 (1.75%) JWT
4 8 (1.75%) Middleware
5 7 (1.53%) MUnit
5 7 (1.53%) OAuth
5 7 (1.53%) OAuth2
5 7 (1.53%) RAML
6 3 (0.66%) HTML
6 3 (0.66%) JDBC
6 3 (0.66%) LDAP
6 3 (0.66%) OpenTelemetry
6 3 (0.66%) SAML
7 2 (0.44%) CSS
7 2 (0.44%) Kafka
7 2 (0.44%) Playwright
7 2 (0.44%) RabbitMQ
8 1 (0.22%) SailPoint
Miscellaneous
1 34 (7.44%) Enterprise Software
2 31 (6.78%) CMDB
3 29 (6.35%) Driving Licence
4 27 (5.91%) Onboarding
5 17 (3.72%) Product Ownership
6 16 (3.50%) Management Information System
7 11 (2.41%) Cyber Threat
7 11 (2.41%) Cyberattack
8 9 (1.97%) Data Centre
8 9 (1.97%) Legacy Systems
9 7 (1.53%) Private Cloud
9 7 (1.53%) Public Cloud
10 5 (1.09%) Self-Motivation
11 4 (0.88%) Analytical Mindset
11 4 (0.88%) Legacy Applications
12 3 (0.66%) AI Agents
13 2 (0.44%) Data Structures
13 2 (0.44%) NHS
14 1 (0.22%) Foreign Exchange (FX)
14 1 (0.22%) PMI
Operating Systems
1 67 (14.66%) Windows
2 21 (4.60%) Windows Server
3 20 (4.38%) Linux
4 17 (3.72%) Windows 10
5 4 (0.88%) Mac OS
6 3 (0.66%) Unix
7 2 (0.44%) Android
7 2 (0.44%) Apple iOS
8 1 (0.22%) AIX
8 1 (0.22%) CentOS
8 1 (0.22%) Red Hat Enterprise Linux
8 1 (0.22%) Solaris
8 1 (0.22%) Ubuntu
Processes & Methodologies
1 252 (55.14%) ITSM
2 228 (49.89%) ITIL
3 104 (22.76%) Customer Service
4 94 (20.57%) Continuous Improvement
5 86 (18.82%) Mentoring
6 84 (18.38%) Agile
7 81 (17.72%) Performance Metrics
8 79 (17.29%) Service Management
9 78 (17.07%) Problem-Solving
10 70 (15.32%) Stakeholder Management
11 64 (14.00%) AI
12 57 (12.47%) Stakeholder Engagement
13 53 (11.60%) Service Delivery
14 49 (10.72%) DevOps
15 41 (8.97%) Cybersecurity
16 38 (8.32%) ERP
17 34 (7.44%) CRM
18 33 (7.22%) Project Management
19 31 (6.78%) Waterfall
20 30 (6.56%) Change Management
Programming Languages
1 33 (7.22%) SQL
2 27 (5.91%) PowerShell
3 21 (4.60%) Python
4 18 (3.94%) JavaScript
5 14 (3.06%) Java
6 8 (1.75%) Bash
6 8 (1.75%) C#
7 7 (1.53%) DataWeave
7 7 (1.53%) T-SQL
8 4 (0.88%) PL/SQL
8 4 (0.88%) VB.NET
9 2 (0.44%) TypeScript
Qualifications
1 111 (24.29%) Degree
2 99 (21.66%) AWS Certification
3 83 (18.16%) Microsoft Certification
4 78 (17.07%) MCSE
5 51 (11.16%) Security Cleared
6 28 (6.13%) SC Cleared
7 24 (5.25%) AWS Certified Solutions Architect
8 17 (3.72%) ITIL Certification
9 15 (3.28%) DV Cleared
10 10 (2.19%) BPSS Clearance
11 8 (1.75%) Azure Certification
12 6 (1.31%) PMI Certification
12 6 (1.31%) PMP
13 5 (1.09%) DBS Check
13 5 (1.09%) ITIL Foundation Certificate
14 4 (0.88%) Microsoft Certified Professional
14 4 (0.88%) MOS
15 2 (0.44%) A+ Certification
15 2 (0.44%) MCSA
16 1 (0.22%) Oracle Certification
Quality Assurance & Compliance
1 95 (20.79%) QA
2 20 (4.38%) SLA
3 10 (2.19%) Accessibility
4 4 (0.88%) ISO/IEC 27001
4 4 (0.88%) PMO
5 2 (0.44%) Cyber Essentials
5 2 (0.44%) Data Quality
5 2 (0.44%) GRC
5 2 (0.44%) NIST
6 1 (0.22%) Actionable Recommendations
6 1 (0.22%) COBIT
6 1 (0.22%) Cyber Essentials PLUS
6 1 (0.22%) GDPR
6 1 (0.22%) Sarbanes-Oxley
6 1 (0.22%) WCAG
System Software
1 36 (7.88%) Active Directory
2 11 (2.41%) VMware Infrastructure
3 3 (0.66%) Hyper-V
4 1 (0.22%) Docker
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 25 (5.47%) Microsoft Intune
2 14 (3.06%) Ansible
3 12 (2.63%) Kubernetes
3 12 (2.63%) SCCM
4 8 (1.75%) Terraform
5 7 (1.53%) CloudHub
5 7 (1.53%) Single Sign-On
6 6 (1.31%) Packer
7 4 (0.88%) Autotask
7 4 (0.88%) Grafana
7 4 (0.88%) Prometheus
8 3 (0.66%) Norton AntiVirus
8 3 (0.66%) ZABBIX
9 2 (0.44%) Argo
9 2 (0.44%) Puppet
9 2 (0.44%) Salt
10 1 (0.22%) Jamf Pro
10 1 (0.22%) Oracle Flashback
10 1 (0.22%) vCenter Server
10 1 (0.22%) Zipkin
Vendors
1 178 (38.95%) Microsoft
2 43 (9.41%) SAP
3 35 (7.66%) Oracle
4 28 (6.13%) Apple
5 25 (5.47%) Adobe
6 20 (4.38%) Remedy
7 17 (3.72%) BMC
8 13 (2.84%) Salesforce
8 13 (2.84%) VMware
9 12 (2.63%) Cisco
10 9 (1.97%) Dynatrace
10 9 (1.97%) MuleSoft
10 9 (1.97%) SolarWinds
11 8 (1.75%) Citrix
11 8 (1.75%) Freshdesk
11 8 (1.75%) Splunk
12 7 (1.53%) ConnectWise
13 6 (1.31%) EMC
13 6 (1.31%) F5
13 6 (1.31%) Workday