Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 24 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
24 May 2026
Same period 2025 Same period 2024
Rank 119 216 246
Rank change year-on-year +97 +30 -35
Permanent jobs citing ServiceNow 394 232 423
As % of all permanent jobs with remote/hybrid work options 2.08% 1.59% 1.29%
As % of the Vendors category 6.80% 3.35% 3.20%
Number of salaries quoted 221 204 380
10th Percentile £41,250 £35,375 £40,000
25th Percentile £46,696 £50,313 £51,250
Median annual salary (50th Percentile) £60,000 £70,000 £62,783
Median % change year-on-year -14.29% +11.50% +5.47%
75th Percentile £77,500 £86,250 £83,116
90th Percentile £97,500 £100,000 £91,250
UK median annual salary £70,000 £62,000 £60,918
% change year-on-year +12.90% +1.78% +5.38%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,792 6,925 13,235
As % of all permanent jobs with a WFH option 30.61% 47.45% 40.47%
Number of salaries quoted 3,813 3,709 9,814
10th Percentile £32,000 £30,500 £31,560
25th Percentile £42,500 £41,250 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £96,050 £87,500
UK median annual salary £56,400 £55,000 £50,000
% change year-on-year +2.55% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 24 May 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (3.30%) SharePoint
2 7 (1.78%) Confluence
3 3 (0.76%) Microsoft Exchange
4 2 (0.51%) Anypoint
4 2 (0.51%) Apache Airflow
4 2 (0.51%) CMS
4 2 (0.51%) Mule
Applications
1 71 (18.02%) Microsoft Office
2 12 (3.05%) Microsoft Project
3 6 (1.52%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 24 (6.09%) Cloudability
2 21 (5.33%) Dynamics CRM
3 9 (2.28%) Dynamics NAV
3 9 (2.28%) Magento
3 9 (2.28%) Shopify
4 4 (1.02%) SAP HR
4 4 (1.02%) SAP S/4HANA
5 3 (0.76%) Remedy ITSM
6 2 (0.51%) Elite 3E
7 1 (0.25%) Dynamics AX
7 1 (0.25%) NetSuite
7 1 (0.25%) SAP GRC
7 1 (0.25%) TIBCO iProcess
Cloud Services
1 105 (26.65%) AWS
2 100 (25.38%) Microsoft 365
3 80 (20.30%) Azure
4 24 (6.09%) GCP
5 18 (4.57%) SaaS
6 17 (4.31%) Entra ID
7 13 (3.30%) Dynamics 365
8 9 (2.28%) AWS Direct Connect
8 9 (2.28%) Virtual Private Cloud
9 8 (2.03%) Power Platform
10 7 (1.78%) GitHub
11 6 (1.52%) GitHub Actions
12 4 (1.02%) IaaS
12 4 (1.02%) Mimecast
12 4 (1.02%) PaaS
13 3 (0.76%) Datadog
13 3 (0.76%) Oracle Service Cloud
14 2 (0.51%) Azure DevOps
14 2 (0.51%) Miro
14 2 (0.51%) Prefect
Communications & Networking
1 17 (4.31%) VPN
2 12 (3.05%) Wi-Fi
3 10 (2.54%) WAN
4 9 (2.28%) BGP
4 9 (2.28%) Broadband
4 9 (2.28%) Cisco ASA
4 9 (2.28%) Cisco Firepower
4 9 (2.28%) Cisco ISE
4 9 (2.28%) Firewall
4 9 (2.28%) IPsec
4 9 (2.28%) LAN
4 9 (2.28%) MPLS
4 9 (2.28%) NetScaler
4 9 (2.28%) NX-OS
4 9 (2.28%) OSPF
4 9 (2.28%) SD-WAN
4 9 (2.28%) VXLAN
4 9 (2.28%) WLAN
5 8 (2.03%) DNS
6 7 (1.78%) TCP/IP
Database & Business Intelligence
1 21 (5.33%) SQL Server
2 7 (1.78%) Power BI
3 4 (1.02%) DB2
3 4 (1.02%) SQL Server Integration Services
3 4 (1.02%) SQL Server Reporting Services
4 2 (0.51%) Tableau
5 1 (0.25%) MySQL
5 1 (0.25%) Oracle Database
5 1 (0.25%) Oracle Exadata
5 1 (0.25%) PostgreSQL
5 1 (0.25%) Relational Database
Development Applications
1 44 (11.17%) JIRA
2 8 (2.03%) Git
3 6 (1.52%) Visual Studio Code
4 4 (1.02%) Selenium
5 2 (0.51%) Atlassian Bamboo
5 2 (0.51%) Bitbucket
5 2 (0.51%) Cypress.io
5 2 (0.51%) Rational Rhapsody
6 1 (0.25%) JMeter
6 1 (0.25%) Postman
General
1 171 (43.40%) Social Skills
2 53 (13.45%) French Language
3 41 (10.41%) Finance
4 36 (9.14%) Law
4 36 (9.14%) Public Sector
5 34 (8.63%) Inclusion and Diversity
6 32 (8.12%) Analytical Skills
7 16 (4.06%) Swedish Language
8 11 (2.79%) Banking
9 10 (2.54%) Games
10 9 (2.28%) Back Office
11 8 (2.03%) Legal
12 7 (1.78%) Manufacturing
12 7 (1.78%) Organisational Skills
13 4 (1.02%) German Language
13 4 (1.02%) Publishing
14 3 (0.76%) Financial Institution
14 3 (0.76%) Presentation Skills
15 2 (0.51%) International Banking
16 1 (0.25%) Marketing
Job Titles
1 137 (34.77%) Analyst
2 77 (19.54%) Service Analyst
3 75 (19.04%) Service Desk Analyst
4 65 (16.50%) Senior
5 36 (9.14%) Developer
6 33 (8.38%) Consultant
6 33 (8.38%) Senior Analyst
7 30 (7.61%) ServiceNow Developer
8 29 (7.36%) Support Analyst
9 27 (6.85%) ServiceNow Consultant
10 24 (6.09%) IT Manager
11 22 (5.58%) Architect
11 22 (5.58%) Project Manager
12 20 (5.08%) Lead
13 19 (4.82%) ServiceNow Architect
14 16 (4.06%) Service Manager
15 15 (3.81%) Applications Support
15 15 (3.81%) Applications Support Analyst
15 15 (3.81%) ServiceNow Manager
16 14 (3.55%) Technical Consultant
Libraries, Frameworks & Software Standards
1 30 (7.61%) REST
2 27 (6.85%) SOAP
3 13 (3.30%) Middleware
4 10 (2.54%) .NET
5 9 (2.28%) Web Services
6 6 (1.52%) CSS
6 6 (1.52%) HTML
7 3 (0.76%) JDBC
7 3 (0.76%) JSON
7 3 (0.76%) JWT
7 3 (0.76%) LDAP
7 3 (0.76%) OpenTelemetry
7 3 (0.76%) SAML
8 2 (0.51%) AngularJS
8 2 (0.51%) Kafka
8 2 (0.51%) MUnit
8 2 (0.51%) OAuth2
8 2 (0.51%) Playwright
8 2 (0.51%) RabbitMQ
8 2 (0.51%) XML
Miscellaneous
1 29 (7.36%) CMDB
2 27 (6.85%) Onboarding
3 19 (4.82%) Enterprise Software
3 19 (4.82%) Management Information System
4 18 (4.57%) Product Ownership
5 15 (3.81%) Data Centre
6 13 (3.30%) Driving Licence
7 7 (1.78%) Cyber Threat
7 7 (1.78%) Cyberattack
7 7 (1.78%) Private Cloud
7 7 (1.78%) Public Cloud
8 5 (1.27%) Analytical Mindset
9 4 (1.02%) Legacy Applications
10 3 (0.76%) AI Agents
10 3 (0.76%) Virtual Team
11 2 (0.51%) Data Structures
11 2 (0.51%) Legacy Systems
11 2 (0.51%) NHS
11 2 (0.51%) PMI
11 2 (0.51%) Social Media
Operating Systems
1 52 (13.20%) Windows
2 23 (5.84%) Windows 10
3 18 (4.57%) Linux
4 11 (2.79%) Windows Server
5 2 (0.51%) Android
5 2 (0.51%) Apple iOS
6 1 (0.25%) AIX
6 1 (0.25%) CentOS
6 1 (0.25%) Red Hat Enterprise Linux
6 1 (0.25%) Solaris
6 1 (0.25%) Ubuntu
6 1 (0.25%) Unix
Processes & Methodologies
1 217 (55.08%) ITSM
2 180 (45.69%) ITIL
3 89 (22.59%) Continuous Improvement
4 88 (22.34%) Customer Service
5 78 (19.80%) Service Management
6 74 (18.78%) Mentoring
7 70 (17.77%) Problem-Solving
8 69 (17.51%) Performance Metrics
9 68 (17.26%) Agile
10 57 (14.47%) Stakeholder Management
11 53 (13.45%) Service Delivery
12 52 (13.20%) AI
13 41 (10.41%) Stakeholder Engagement
14 36 (9.14%) Cybersecurity
15 34 (8.63%) Change Management
16 33 (8.38%) DevOps
17 31 (7.87%) ERP
18 29 (7.36%) CRM
19 26 (6.60%) User Experience
20 25 (6.35%) Software Licensing
Programming Languages
1 31 (7.87%) SQL
2 18 (4.57%) JavaScript
3 14 (3.55%) PowerShell
4 13 (3.30%) Python
5 10 (2.54%) Java
6 9 (2.28%) T-SQL
7 8 (2.03%) C#
8 4 (1.02%) PL/SQL
8 4 (1.02%) VB.NET
9 3 (0.76%) Bash
10 2 (0.51%) DataWeave
10 2 (0.51%) TypeScript
Qualifications
1 94 (23.86%) Degree
2 89 (22.59%) AWS Certification
3 73 (18.53%) Microsoft Certification
4 69 (17.51%) MCSE
5 33 (8.38%) Security Cleared
6 24 (6.09%) AWS Certified Solutions Architect
7 14 (3.55%) ITIL Certification
8 12 (3.05%) DV Cleared
8 12 (3.05%) SC Cleared
9 9 (2.28%) PMI Certification
10 8 (2.03%) Azure Certification
11 7 (1.78%) PMP
12 4 (1.02%) Microsoft Certified Professional
12 4 (1.02%) MOS
13 2 (0.51%) DBS Check
13 2 (0.51%) ITIL Foundation Certificate
14 1 (0.25%) BPSS Clearance
14 1 (0.25%) ISTQB
14 1 (0.25%) Oracle Certification
14 1 (0.25%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 83 (21.07%) QA
2 10 (2.54%) Accessibility
3 5 (1.27%) GDPR
4 4 (1.02%) PMO
4 4 (1.02%) SLA
5 3 (0.76%) ISO/IEC 27001
6 2 (0.51%) Cyber Essentials
6 2 (0.51%) Data Quality
6 2 (0.51%) NIST
7 1 (0.25%) Actionable Recommendations
7 1 (0.25%) Cyber Essentials PLUS
7 1 (0.25%) GRC
7 1 (0.25%) ISO/IEC 19770
7 1 (0.25%) Sarbanes-Oxley
7 1 (0.25%) WCAG
System Software
1 36 (9.14%) Active Directory
2 8 (2.03%) VMware Infrastructure
3 1 (0.25%) Docker
3 1 (0.25%) Oracle RAC
3 1 (0.25%) vSphere
Systems Management
1 19 (4.82%) SCCM
2 12 (3.05%) Ansible
3 9 (2.28%) Kubernetes
4 8 (2.03%) Microsoft Intune
4 8 (2.03%) Terraform
5 6 (1.52%) Packer
5 6 (1.52%) Single Sign-On
6 2 (0.51%) Argo
6 2 (0.51%) CloudHub
6 2 (0.51%) Grafana
6 2 (0.51%) Prometheus
6 2 (0.51%) Puppet
6 2 (0.51%) Salt
7 1 (0.25%) Active Directory Federation Services
7 1 (0.25%) Data Guard
7 1 (0.25%) Forefront Identity Manager
7 1 (0.25%) Norton AntiVirus
7 1 (0.25%) Oracle Enterprise Manager
7 1 (0.25%) Oracle Flashback
7 1 (0.25%) vCenter Server
Vendors
1 145 (36.80%) Microsoft
2 26 (6.60%) Apple
3 25 (6.35%) Adobe
4 24 (6.09%) SAP
5 21 (5.33%) Oracle
6 20 (5.08%) SolarWinds
7 16 (4.06%) Cisco
8 13 (3.30%) Dynatrace
9 10 (2.54%) Workday
10 9 (2.28%) CheckPoint
10 9 (2.28%) ConnectWise
10 9 (2.28%) Fortinet
10 9 (2.28%) Meraki
10 9 (2.28%) WooCommerce
11 8 (2.03%) Citrix
11 8 (2.03%) VMware
12 7 (1.78%) Salesforce
13 6 (1.52%) BMC
13 6 (1.52%) EMC
13 6 (1.52%) Palo Alto