Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 17 July 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
17 Jul 2026
Same period 2025 Same period 2024
Rank 129 208 235
Rank change year-on-year +79 +27 -34
Permanent jobs citing ServiceNow 456 254 422
As % of all permanent jobs with remote/hybrid work options 2.13% 1.54% 1.37%
As % of the Vendors category 6.59% 3.23% 3.53%
Number of salaries quoted 260 204 369
10th Percentile £34,000 £35,000 £35,924
25th Percentile £46,696 £50,000 £48,800
Median annual salary (50th Percentile) £61,500 £65,000 £62,500
Median % change year-on-year -5.38% +4.00% -
75th Percentile £80,000 £83,063 £80,000
90th Percentile £95,250 £100,000 £89,000
UK median annual salary £70,000 £62,123 £60,000
% change year-on-year +12.68% +3.54% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,918 7,874 11,966
As % of all permanent jobs with a WFH option 32.30% 47.75% 38.88%
Number of salaries quoted 4,859 4,123 8,484
10th Percentile £32,450 £29,500 £31,250
25th Percentile £42,500 £40,000 £41,250
Median annual salary (50th Percentile) £60,000 £57,000 £55,000
Median % change year-on-year +5.26% +3.64% -8.33%
75th Percentile £77,500 £73,750 £72,500
90th Percentile £96,250 £95,000 £90,000
UK median annual salary £57,000 £55,000 £50,000
% change year-on-year +3.64% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 17 July 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.51%) SharePoint
2 10 (2.19%) Anypoint
2 10 (2.19%) Confluence
2 10 (2.19%) Mule
3 9 (1.97%) Microsoft Exchange
4 2 (0.44%) Apache Airflow
4 2 (0.44%) CMS
Applications
1 85 (18.64%) Microsoft Office
2 26 (5.70%) Microsoft Project
3 7 (1.54%) Microsoft Excel
4 3 (0.66%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 29 (6.36%) Dynamics CRM
2 24 (5.26%) Cloudability
3 21 (4.61%) Remedy ITSM
4 4 (0.88%) Dynamics NAV
4 4 (0.88%) Magento
4 4 (0.88%) SAP HR
4 4 (0.88%) SAP S/4HANA
4 4 (0.88%) Shopify
5 2 (0.44%) Elite 3E
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
6 1 (0.22%) SAP GRC
Cloud Services
1 137 (30.04%) Microsoft 365
2 123 (26.97%) AWS
3 88 (19.30%) Azure
4 32 (7.02%) Entra ID
5 25 (5.48%) GCP
6 13 (2.85%) SaaS
7 7 (1.54%) Dynamics 365
7 7 (1.54%) GitHub
8 6 (1.32%) GitHub Actions
8 6 (1.32%) Power Platform
9 4 (0.88%) AWS Direct Connect
9 4 (0.88%) IaaS
9 4 (0.88%) OpenShift
9 4 (0.88%) PaaS
9 4 (0.88%) Virtual Private Cloud
10 3 (0.66%) Google Workspace
11 2 (0.44%) Datadog
11 2 (0.44%) Mimecast
11 2 (0.44%) Miro
11 2 (0.44%) OneDrive
Communications & Networking
1 24 (5.26%) TCP/IP
2 22 (4.82%) VPN
3 14 (3.07%) DNS
4 13 (2.85%) SSL
5 12 (2.63%) Broadband
6 11 (2.41%) DHCP
6 11 (2.41%) Wi-Fi
7 5 (1.10%) Firewall
7 5 (1.10%) WAN
8 4 (0.88%) BGP
8 4 (0.88%) Cisco ISE
8 4 (0.88%) IPsec
8 4 (0.88%) LAN
8 4 (0.88%) MPLS
8 4 (0.88%) NetScaler
8 4 (0.88%) NX-OS
8 4 (0.88%) OSPF
8 4 (0.88%) VLAN
8 4 (0.88%) VXLAN
8 4 (0.88%) WLAN
Database & Business Intelligence
1 20 (4.39%) SQL Server
2 5 (1.10%) Power BI
3 4 (0.88%) Db2
3 4 (0.88%) SQL Server Integration Services
3 4 (0.88%) SQL Server Reporting Services
4 2 (0.44%) MySQL
5 1 (0.22%) Oracle Database
5 1 (0.22%) Oracle Exadata
5 1 (0.22%) PostgreSQL
5 1 (0.22%) Relational Database
Development Applications
1 54 (11.84%) JIRA
2 7 (1.54%) Git
3 6 (1.32%) Visual Studio Code
4 4 (0.88%) Atlassian Bamboo
4 4 (0.88%) Bitbucket
4 4 (0.88%) Selenium
5 2 (0.44%) Cypress.io
5 2 (0.44%) Rational Rhapsody
6 1 (0.22%) Jaeger
6 1 (0.22%) JMeter
6 1 (0.22%) Postman
General
1 193 (42.32%) Social Skills
2 61 (13.38%) Finance
3 49 (10.75%) Public Sector
4 48 (10.53%) Swedish Language
5 40 (8.77%) Law
6 33 (7.24%) Analytical Skills
7 32 (7.02%) Inclusion and Diversity
8 29 (6.36%) French Language
9 27 (5.92%) Banking
10 15 (3.29%) Legal
11 12 (2.63%) Games
11 12 (2.63%) Organisational Skills
12 6 (1.32%) Manufacturing
13 4 (0.88%) Back Office
13 4 (0.88%) German Language
13 4 (0.88%) Publishing
13 4 (0.88%) Welsh Language
14 3 (0.66%) Korean Language
15 2 (0.44%) Financial Institution
15 2 (0.44%) Telecoms
Job Titles
1 144 (31.58%) Analyst
2 87 (19.08%) Service Analyst
3 84 (18.42%) Service Desk Analyst
4 63 (13.82%) Senior
5 49 (10.75%) Developer
6 45 (9.87%) IT Manager
7 34 (7.46%) Project Manager
8 32 (7.02%) Lead
9 31 (6.80%) Consultant
9 31 (6.80%) ServiceNow Developer
10 28 (6.14%) Architect
10 28 (6.14%) ServiceNow Consultant
11 27 (5.92%) Senior Analyst
12 26 (5.70%) ServiceNow Architect
13 25 (5.48%) ServiceNow Manager
14 24 (5.26%) IT Project Manager
14 24 (5.26%) Support Analyst
15 16 (3.51%) IT Analyst
16 15 (3.29%) Technical Consultant
17 14 (3.07%) Support Engineer
Libraries, Frameworks & Software Standards
1 27 (5.92%) REST
2 24 (5.26%) SOAP
3 12 (2.63%) .NET
3 12 (2.63%) Web Services
4 11 (2.41%) JWT
5 10 (2.19%) MUnit
5 10 (2.19%) OAuth
5 10 (2.19%) OAuth2
5 10 (2.19%) RAML
6 8 (1.75%) Middleware
7 3 (0.66%) HTML
7 3 (0.66%) JDBC
7 3 (0.66%) LDAP
7 3 (0.66%) SAML
8 2 (0.44%) CSS
8 2 (0.44%) Kafka
8 2 (0.44%) OpenTelemetry
8 2 (0.44%) Playwright
8 2 (0.44%) RabbitMQ
9 1 (0.22%) SailPoint
Miscellaneous
1 34 (7.46%) Enterprise Software
2 32 (7.02%) CMDB
3 29 (6.36%) Driving Licence
4 24 (5.26%) Onboarding
5 16 (3.51%) Management Information System
5 16 (3.51%) Product Ownership
6 12 (2.63%) Legacy Systems
7 11 (2.41%) Cyber Threat
7 11 (2.41%) Cyberattack
8 8 (1.75%) Data Centre
9 7 (1.54%) Private Cloud
9 7 (1.54%) Public Cloud
10 6 (1.32%) Self-Motivation
11 4 (0.88%) Legacy Applications
12 3 (0.66%) AI Agents
12 3 (0.66%) Analytical Mindset
13 2 (0.44%) Data Structures
13 2 (0.44%) NHS
14 1 (0.22%) Foreign Exchange (FX)
14 1 (0.22%) PMI
Operating Systems
1 65 (14.25%) Windows
2 22 (4.82%) Windows Server
3 21 (4.61%) Linux
4 14 (3.07%) Windows 10
5 4 (0.88%) Mac OS
5 4 (0.88%) Unix
6 2 (0.44%) Android
6 2 (0.44%) Apple iOS
7 1 (0.22%) AIX
7 1 (0.22%) CentOS
7 1 (0.22%) Red Hat Enterprise Linux
7 1 (0.22%) Solaris
7 1 (0.22%) Ubuntu
Processes & Methodologies
1 252 (55.26%) ITSM
2 229 (50.22%) ITIL
3 105 (23.03%) Customer Service
4 89 (19.52%) Continuous Improvement
5 84 (18.42%) Mentoring
5 84 (18.42%) Performance Metrics
6 81 (17.76%) Agile
7 78 (17.11%) Problem-Solving
8 77 (16.89%) Service Management
9 69 (15.13%) Stakeholder Management
10 63 (13.82%) AI
11 51 (11.18%) Stakeholder Engagement
12 50 (10.96%) DevOps
13 45 (9.87%) Service Delivery
14 41 (8.99%) Cybersecurity
15 38 (8.33%) ERP
16 34 (7.46%) CRM
17 33 (7.24%) Project Management
18 31 (6.80%) Change Management
18 31 (6.80%) Waterfall
Programming Languages
1 35 (7.68%) SQL
2 28 (6.14%) PowerShell
3 23 (5.04%) Python
4 18 (3.95%) JavaScript
5 15 (3.29%) Java
6 10 (2.19%) DataWeave
7 8 (1.75%) Bash
7 8 (1.75%) C#
7 8 (1.75%) T-SQL
8 4 (0.88%) PL/SQL
8 4 (0.88%) VB.NET
9 2 (0.44%) TypeScript
Qualifications
1 112 (24.56%) Degree
2 102 (22.37%) AWS Certification
3 84 (18.42%) Microsoft Certification
4 79 (17.32%) MCSE
5 55 (12.06%) Security Cleared
6 33 (7.24%) SC Cleared
7 24 (5.26%) AWS Certified Solutions Architect
8 17 (3.73%) ITIL Certification
9 15 (3.29%) DV Cleared
10 10 (2.19%) BPSS Clearance
11 8 (1.75%) Azure Certification
12 6 (1.32%) ITIL Foundation Certificate
12 6 (1.32%) PMI Certification
12 6 (1.32%) PMP
13 5 (1.10%) DBS Check
14 2 (0.44%) A+ Certification
14 2 (0.44%) MCSA
14 2 (0.44%) Microsoft Certified Professional
14 2 (0.44%) MOS
15 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 98 (21.49%) QA
2 21 (4.61%) SLA
3 10 (2.19%) Accessibility
4 4 (0.88%) ISO/IEC 27001
4 4 (0.88%) PMO
5 2 (0.44%) Cyber Essentials
5 2 (0.44%) Data Quality
5 2 (0.44%) GRC
5 2 (0.44%) NIST
6 1 (0.22%) Actionable Recommendations
6 1 (0.22%) COBIT
6 1 (0.22%) Cyber Essentials PLUS
6 1 (0.22%) GDPR
6 1 (0.22%) Sarbanes-Oxley
6 1 (0.22%) WCAG
System Software
1 32 (7.02%) Active Directory
2 11 (2.41%) VMware Infrastructure
3 3 (0.66%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 26 (5.70%) Microsoft Intune
2 13 (2.85%) Ansible
3 12 (2.63%) Kubernetes
4 10 (2.19%) CloudHub
5 9 (1.97%) SCCM
6 7 (1.54%) Single Sign-On
6 7 (1.54%) Terraform
7 6 (1.32%) Packer
8 4 (0.88%) Autotask
8 4 (0.88%) Grafana
8 4 (0.88%) Prometheus
8 4 (0.88%) ZABBIX
9 3 (0.66%) Norton AntiVirus
10 2 (0.44%) Argo
10 2 (0.44%) Puppet
10 2 (0.44%) Salt
11 1 (0.22%) Jamf Pro
11 1 (0.22%) Oracle Flashback
11 1 (0.22%) vCenter Server
11 1 (0.22%) Zipkin
Vendors
1 181 (39.69%) Microsoft
2 46 (10.09%) SAP
3 35 (7.68%) Oracle
4 28 (6.14%) Apple
5 25 (5.48%) Adobe
6 21 (4.61%) Remedy
7 17 (3.73%) BMC
8 16 (3.51%) Salesforce
9 13 (2.85%) VMware
10 12 (2.63%) MuleSoft
11 11 (2.41%) Cisco
12 8 (1.75%) Freshdesk
13 7 (1.54%) ConnectWise
13 7 (1.54%) Dynatrace
13 7 (1.54%) SolarWinds
13 7 (1.54%) Splunk
14 6 (1.32%) Citrix
14 6 (1.32%) EMC
14 6 (1.32%) F5
14 6 (1.32%) Palo Alto