Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 4 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
4 Aug 2026
Same period 2025 Same period 2024
Rank 142 202 208
Rank change year-on-year +60 +6 -20
Permanent jobs citing ServiceNow 443 270 382
As % of all permanent jobs with remote/hybrid work options 1.99% 1.64% 1.51%
As % of the Vendors category 6.22% 3.45% 3.90%
Number of salaries quoted 252 212 334
10th Percentile £35,050 £37,525 £35,924
25th Percentile £46,696 £50,375 £45,000
Median annual salary (50th Percentile) £62,250 £65,000 £60,000
Median % change year-on-year -4.23% +8.33% -4.00%
75th Percentile £80,000 £76,250 £76,250
90th Percentile £95,000 £96,250 £88,750
UK median annual salary £69,250 £62,000 £58,800
% change year-on-year +11.69% +5.44% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,117 7,828 9,798
As % of all permanent jobs with a WFH option 31.95% 47.44% 38.75%
Number of salaries quoted 5,045 4,046 6,542
10th Percentile £32,500 £29,000 £32,500
25th Percentile £42,500 £37,500 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £56,504
Median % change year-on-year +9.09% -2.66% -5.83%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £93,778 £90,000
UK median annual salary £57,500 £52,500 £52,500
% change year-on-year +9.52% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 4 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 13 (2.93%) SharePoint
2 12 (2.71%) Anypoint
2 12 (2.71%) Mule
3 11 (2.48%) Microsoft Exchange
4 6 (1.35%) Confluence
5 2 (0.45%) Apache Airflow
5 2 (0.45%) CMS
Applications
1 86 (19.41%) Microsoft Office
2 26 (5.87%) Microsoft Project
3 8 (1.81%) Microsoft Excel
4 4 (0.90%) Microsoft PowerPoint
5 1 (0.23%) Acrobat
5 1 (0.23%) MS Visio
Business Applications
1 27 (6.09%) Remedy ITSM
2 26 (5.87%) Dynamics CRM
3 24 (5.42%) Cloudability
4 4 (0.90%) SAP HR
5 3 (0.68%) SAP S/4HANA
6 2 (0.45%) Dynamics NAV
6 2 (0.45%) Elite 3E
6 2 (0.45%) Magento
6 2 (0.45%) Shopify
7 1 (0.23%) NetSuite
7 1 (0.23%) Salesforce CRM
Cloud Services
1 130 (29.35%) Microsoft 365
2 123 (27.77%) AWS
3 81 (18.28%) Azure
4 31 (7.00%) Entra ID
5 25 (5.64%) GCP
6 10 (2.26%) SaaS
7 6 (1.35%) GitHub
7 6 (1.35%) GitHub Actions
8 5 (1.13%) Power Platform
9 4 (0.90%) Dynamics 365
9 4 (0.90%) IaaS
9 4 (0.90%) OpenShift
9 4 (0.90%) PaaS
10 3 (0.68%) Google Workspace
11 2 (0.45%) AWS Direct Connect
11 2 (0.45%) Datadog
11 2 (0.45%) Miro
11 2 (0.45%) OneDrive
11 2 (0.45%) Prefect
11 2 (0.45%) Virtual Private Cloud
Communications & Networking
1 21 (4.74%) TCP/IP
2 17 (3.84%) VPN
3 15 (3.39%) SSL
4 11 (2.48%) Broadband
5 10 (2.26%) DNS
6 9 (2.03%) DHCP
7 6 (1.35%) Wi-Fi
8 4 (0.90%) VLAN
9 3 (0.68%) Firewall
9 3 (0.68%) WAN
10 2 (0.45%) BGP
10 2 (0.45%) Cisco ASA
10 2 (0.45%) Cisco ISE
10 2 (0.45%) Ethernet
10 2 (0.45%) IPsec
10 2 (0.45%) LAN
10 2 (0.45%) MPLS
10 2 (0.45%) NetScaler
10 2 (0.45%) OSPF
10 2 (0.45%) WLAN
Database & Business Intelligence
1 19 (4.29%) SQL Server
2 4 (0.90%) Db2
2 4 (0.90%) Power BI
2 4 (0.90%) SQL Server Integration Services
2 4 (0.90%) SQL Server Reporting Services
3 2 (0.45%) MySQL
4 1 (0.23%) Oracle Database
4 1 (0.23%) Oracle Exadata
4 1 (0.23%) PostgreSQL
4 1 (0.23%) Relational Database
Development Applications
1 49 (11.06%) JIRA
2 6 (1.35%) Git
2 6 (1.35%) Visual Studio Code
3 4 (0.90%) Atlassian Bamboo
3 4 (0.90%) Bitbucket
4 2 (0.45%) Selenium
5 1 (0.23%) Jaeger
General
1 188 (42.44%) Social Skills
2 66 (14.90%) Finance
3 51 (11.51%) Public Sector
4 48 (10.84%) Swedish Language
5 41 (9.26%) Law
6 34 (7.67%) Banking
7 33 (7.45%) Analytical Skills
8 31 (7.00%) Inclusion and Diversity
9 29 (6.55%) French Language
10 16 (3.61%) Legal
11 13 (2.93%) Organisational Skills
12 12 (2.71%) Games
13 5 (1.13%) Manufacturing
13 5 (1.13%) Welsh Language
14 4 (0.90%) German Language
14 4 (0.90%) Publishing
14 4 (0.90%) Telecoms
15 3 (0.68%) Korean Language
16 2 (0.45%) Back Office
16 2 (0.45%) Investment Banking
Job Titles
1 137 (30.93%) Analyst
2 81 (18.28%) Service Analyst
3 79 (17.83%) Service Desk Analyst
4 61 (13.77%) Senior
5 53 (11.96%) Developer
6 52 (11.74%) IT Manager
7 35 (7.90%) Lead
8 32 (7.22%) ServiceNow Developer
9 31 (7.00%) Consultant
9 31 (7.00%) Project Manager
10 29 (6.55%) Architect
11 28 (6.32%) ServiceNow Consultant
12 27 (6.09%) ServiceNow Architect
13 26 (5.87%) Senior Analyst
14 24 (5.42%) IT Project Manager
15 22 (4.97%) Support Analyst
16 21 (4.74%) ServiceNow Manager
17 16 (3.61%) IT Analyst
18 15 (3.39%) IT Support
18 15 (3.39%) Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.64%) REST
2 22 (4.97%) SOAP
3 13 (2.93%) JWT
4 12 (2.71%) .NET
4 12 (2.71%) MUnit
4 12 (2.71%) OAuth
4 12 (2.71%) OAuth2
4 12 (2.71%) RAML
4 12 (2.71%) Web Services
5 4 (0.90%) JDBC
5 4 (0.90%) LDAP
5 4 (0.90%) Middleware
6 3 (0.68%) CSS
6 3 (0.68%) HTML
6 3 (0.68%) SAML
7 2 (0.45%) Kafka
7 2 (0.45%) OpenTelemetry
7 2 (0.45%) RabbitMQ
8 1 (0.23%) Oracle Fusion
8 1 (0.23%) SailPoint
Miscellaneous
1 34 (7.67%) Enterprise Software
2 33 (7.45%) CMDB
3 30 (6.77%) Driving Licence
4 21 (4.74%) Onboarding
5 15 (3.39%) Management Information System
6 14 (3.16%) Legacy Systems
7 11 (2.48%) Cyber Threat
7 11 (2.48%) Cyberattack
8 10 (2.26%) Product Ownership
9 7 (1.58%) Private Cloud
9 7 (1.58%) Public Cloud
10 6 (1.35%) Self-Motivation
11 5 (1.13%) Data Centre
12 4 (0.90%) Legacy Applications
13 3 (0.68%) AI Agents
13 3 (0.68%) Analytical Mindset
13 3 (0.68%) Greenfield Project
14 2 (0.45%) Data Structures
15 1 (0.23%) Social Media
15 1 (0.23%) Virtual Team
Operating Systems
1 57 (12.87%) Windows
2 22 (4.97%) Windows Server
3 20 (4.51%) Linux
4 10 (2.26%) Windows 10
5 5 (1.13%) Mac OS
5 5 (1.13%) Unix
6 1 (0.23%) AIX
6 1 (0.23%) CentOS
6 1 (0.23%) Red Hat Enterprise Linux
6 1 (0.23%) Solaris
6 1 (0.23%) Ubuntu
Processes & Methodologies
1 242 (54.63%) ITSM
2 231 (52.14%) ITIL
3 106 (23.93%) Customer Service
4 84 (18.96%) Performance Metrics
5 83 (18.74%) Mentoring
6 81 (18.28%) Continuous Improvement
7 79 (17.83%) Problem-Solving
8 77 (17.38%) Service Management
9 75 (16.93%) Agile
10 67 (15.12%) AI
11 65 (14.67%) Stakeholder Management
12 49 (11.06%) DevOps
13 48 (10.84%) Stakeholder Engagement
14 44 (9.93%) Cybersecurity
15 41 (9.26%) Service Delivery
16 34 (7.67%) ERP
17 33 (7.45%) Project Management
18 32 (7.22%) Roadmaps
19 30 (6.77%) CRM
20 29 (6.55%) Root Cause Analysis
Programming Languages
1 36 (8.13%) SQL
2 30 (6.77%) PowerShell
3 24 (5.42%) Python
4 17 (3.84%) JavaScript
5 16 (3.61%) Java
6 12 (2.71%) DataWeave
7 8 (1.81%) Bash
7 8 (1.81%) C#
8 7 (1.58%) T-SQL
9 4 (0.90%) PL/SQL
9 4 (0.90%) VB.NET
Qualifications
1 105 (23.70%) Degree
2 102 (23.02%) AWS Certification
3 84 (18.96%) Microsoft Certification
4 77 (17.38%) MCSE
5 57 (12.87%) Security Cleared
6 34 (7.67%) SC Cleared
7 24 (5.42%) AWS Certified Solutions Architect
8 17 (3.84%) ITIL Certification
9 15 (3.39%) DV Cleared
10 10 (2.26%) BPSS Clearance
11 9 (2.03%) ITIL Foundation Certificate
12 8 (1.81%) Azure Certification
13 5 (1.13%) DBS Check
14 4 (0.90%) PMP
15 3 (0.68%) PMI Certification
16 2 (0.45%) A+ Certification
16 2 (0.45%) MCSA
17 1 (0.23%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 94 (21.22%) QA
2 22 (4.97%) SLA
3 7 (1.58%) Accessibility
4 5 (1.13%) ISO/IEC 27001
5 3 (0.68%) Data Quality
6 2 (0.45%) COBIT
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) GRC
6 2 (0.45%) NIST
6 2 (0.45%) PMO
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
System Software
1 27 (6.09%) Active Directory
2 11 (2.48%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 25 (5.64%) Microsoft Intune
2 13 (2.93%) Ansible
3 12 (2.71%) CloudHub
3 12 (2.71%) Kubernetes
4 8 (1.81%) Single Sign-On
5 7 (1.58%) Terraform
6 6 (1.35%) Packer
6 6 (1.35%) SCCM
7 5 (1.13%) ZABBIX
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.68%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Jamf Pro
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
11 1 (0.23%) Data Guard
11 1 (0.23%) vCenter Server
11 1 (0.23%) Zipkin
Vendors
1 174 (39.28%) Microsoft
2 47 (10.61%) SAP
3 33 (7.45%) Oracle
4 29 (6.55%) Apple
5 27 (6.09%) Remedy
6 25 (5.64%) Adobe
7 21 (4.74%) BMC
8 17 (3.84%) Salesforce
9 14 (3.16%) MuleSoft
9 14 (3.16%) VMware
10 10 (2.26%) Cisco
11 8 (1.81%) Freshdesk
11 8 (1.81%) Splunk
12 6 (1.35%) EMC
12 6 (1.35%) F5
12 6 (1.35%) Palo Alto
13 5 (1.13%) ConnectWise
13 5 (1.13%) Dynatrace
13 5 (1.13%) Workday
14 4 (0.90%) Veeam