Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 15 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
15 Sep 2026
Same period 2025 Same period 2024
Rank 142 171 221
Rank change year-on-year +29 +50 -50
Permanent jobs citing ServiceNow 440 293 351
As % of all permanent jobs with remote/hybrid work options 1.84% 1.81% 1.51%
As % of the Vendors category 5.84% 3.68% 3.94%
Number of salaries quoted 259 195 258
10th Percentile £36,250 £41,250 £37,500
25th Percentile £47,500 £50,750 £46,250
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -7.69%
75th Percentile £80,000 £80,000 £77,566
90th Percentile £100,000 £96,250 £96,250
UK median annual salary £70,000 £65,000 £58,800
% change year-on-year +7.69% +10.54% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,537 7,961 8,913
As % of all permanent jobs with a WFH option 31.44% 49.18% 38.45%
Number of salaries quoted 5,362 3,815 5,098
10th Percentile £31,250 £29,000 £32,750
25th Percentile £42,000 £37,500 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,500
Median % change year-on-year +9.09% -5.98% -2.50%
75th Percentile £77,500 £75,000 £77,022
90th Percentile £100,000 £90,750 £92,500
UK median annual salary £57,500 £51,500 £55,000
% change year-on-year +11.65% -6.36% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 15 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.64%) SharePoint
2 13 (2.95%) Anypoint
2 13 (2.95%) Microsoft Exchange
2 13 (2.95%) Mule
3 6 (1.36%) Confluence
4 2 (0.45%) Apache Airflow
4 2 (0.45%) CMS
Applications
1 73 (16.59%) Microsoft Office
2 30 (6.82%) Microsoft Project
3 7 (1.59%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.45%) MS Visio
6 1 (0.23%) Acrobat
Business Applications
1 28 (6.36%) Remedy ITSM
2 26 (5.91%) Dynamics CRM
3 24 (5.45%) Cloudability
4 3 (0.68%) SAP S/4HANA
5 2 (0.45%) SAP HR
6 1 (0.23%) Elite 3E
6 1 (0.23%) Maximo
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) Workday HCM
Cloud Services
1 120 (27.27%) Microsoft 365
2 113 (25.68%) AWS
3 77 (17.50%) Azure
4 32 (7.27%) Entra ID
5 28 (6.36%) GCP
6 15 (3.41%) Power Platform
7 10 (2.27%) SaaS
8 5 (1.14%) Boomi
8 5 (1.14%) Dynamics 365
8 5 (1.14%) Google Workspace
8 5 (1.14%) Microsoft Copilot
9 4 (0.91%) GitHub
9 4 (0.91%) GitHub Actions
9 4 (0.91%) OpenShift
10 3 (0.68%) OneDrive
10 3 (0.68%) Power Automate
11 2 (0.45%) iPaaS
11 2 (0.45%) Miro
11 2 (0.45%) PowerApps
11 2 (0.45%) Workato
Communications & Networking
1 21 (4.77%) TCP/IP
2 15 (3.41%) VPN
3 13 (2.95%) SSL
4 10 (2.27%) DNS
5 9 (2.05%) DHCP
6 7 (1.59%) VLAN
7 4 (0.91%) Broadband
7 4 (0.91%) Wi-Fi
8 2 (0.45%) Ethernet
8 2 (0.45%) Firewall
9 1 (0.23%) SMTP
9 1 (0.23%) WAN
9 1 (0.23%) Wireless
Database & Business Intelligence
1 12 (2.73%) Power BI
2 11 (2.50%) SQL Server
3 4 (0.91%) Relational Database
4 3 (0.68%) GIS
5 2 (0.45%) MySQL
6 1 (0.23%) BusinessObjects
6 1 (0.23%) Oracle Exadata
6 1 (0.23%) PostgreSQL
Development Applications
1 56 (12.73%) JIRA
2 4 (0.91%) Atlassian Bamboo
2 4 (0.91%) Bitbucket
2 4 (0.91%) Git
2 4 (0.91%) Visual Studio Code
3 1 (0.23%) Jaeger
3 1 (0.23%) Selenium
General
1 178 (40.45%) Social Skills
2 62 (14.09%) Finance
3 50 (11.36%) Public Sector
4 48 (10.91%) Swedish Language
5 42 (9.55%) Analytical Skills
6 40 (9.09%) Law
7 37 (8.41%) Banking
8 28 (6.36%) Inclusion and Diversity
9 21 (4.77%) French Language
10 18 (4.09%) Legal
11 14 (3.18%) Organisational Skills
12 8 (1.82%) Manufacturing
13 6 (1.36%) Telecoms
14 5 (1.14%) Welsh Language
15 4 (0.91%) Games
15 4 (0.91%) Publishing
16 3 (0.68%) Documentation Skills
16 3 (0.68%) Korean Language
16 3 (0.68%) Retail
17 2 (0.45%) Influencing Skills
Job Titles
1 130 (29.55%) Analyst
2 69 (15.68%) Service Analyst
3 67 (15.23%) Service Desk Analyst
4 64 (14.55%) IT Manager
5 63 (14.32%) Senior
6 52 (11.82%) Architect
6 52 (11.82%) Developer
7 47 (10.68%) ServiceNow Architect
8 33 (7.50%) Lead
8 33 (7.50%) Project Manager
9 30 (6.82%) ServiceNow Developer
10 29 (6.59%) Consultant
11 27 (6.14%) ServiceNow Consultant
12 26 (5.91%) IT Project Manager
12 26 (5.91%) Senior Analyst
13 23 (5.23%) Support Analyst
14 22 (5.00%) ServiceNow Manager
15 21 (4.77%) Technical Architect
16 20 (4.55%) IT Analyst
17 17 (3.86%) Service Manager
Libraries, Frameworks & Software Standards
1 17 (3.86%) REST
1 17 (3.86%) SOAP
2 13 (2.95%) JWT
2 13 (2.95%) MUnit
2 13 (2.95%) OAuth
2 13 (2.95%) OAuth2
2 13 (2.95%) RAML
3 11 (2.50%) Web Services
4 8 (1.82%) .NET
5 5 (1.14%) CSS
5 5 (1.14%) HTML
6 4 (0.91%) LDAP
6 4 (0.91%) Terraform
7 3 (0.68%) Ajax
8 2 (0.45%) Kafka
8 2 (0.45%) Middleware
8 2 (0.45%) RabbitMQ
9 1 (0.23%) AngularJS
9 1 (0.23%) OpenTelemetry
9 1 (0.23%) XML
Miscellaneous
1 38 (8.64%) Enterprise Software
2 37 (8.41%) CMDB
3 32 (7.27%) Driving Licence
4 22 (5.00%) Onboarding
5 18 (4.09%) Management Information System
6 15 (3.41%) Legacy Systems
7 9 (2.05%) Self-Motivation
8 8 (1.82%) Product Ownership
9 4 (0.91%) Cyber Threat
9 4 (0.91%) Cyberattack
9 4 (0.91%) Greenfield Project
9 4 (0.91%) Private Cloud
9 4 (0.91%) Public Cloud
10 3 (0.68%) Cloud Native
10 3 (0.68%) Virtual Team
11 2 (0.45%) AI Agents
11 2 (0.45%) Analytical Mindset
11 2 (0.45%) Data Centre
11 2 (0.45%) Data Structures
11 2 (0.45%) Low-Code
Operating Systems
1 51 (11.59%) Windows
2 17 (3.86%) Linux
2 17 (3.86%) Windows Server
3 8 (1.82%) Windows 10
4 7 (1.59%) Mac OS
5 5 (1.14%) Unix
6 2 (0.45%) Android
6 2 (0.45%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 230 (52.27%) ITSM
2 224 (50.91%) ITIL
3 96 (21.82%) Customer Service
4 87 (19.77%) Continuous Improvement
5 86 (19.55%) Service Management
6 78 (17.73%) Problem-Solving
7 74 (16.82%) Mentoring
8 73 (16.59%) Performance Metrics
9 72 (16.36%) Stakeholder Management
10 67 (15.23%) Agile
11 63 (14.32%) AI
12 55 (12.50%) Stakeholder Engagement
13 44 (10.00%) DevOps
14 39 (8.86%) Service Delivery
15 36 (8.18%) Change Management
15 36 (8.18%) Project Management
16 35 (7.95%) Cybersecurity
17 34 (7.73%) Asset Management
17 34 (7.73%) ERP
18 33 (7.50%) Root Cause Analysis
Programming Languages
1 30 (6.82%) SQL
2 28 (6.36%) PowerShell
3 20 (4.55%) Python
4 17 (3.86%) JavaScript
5 14 (3.18%) Java
6 13 (2.95%) DataWeave
7 8 (1.82%) Bash
8 5 (1.14%) T-SQL
9 4 (0.91%) C#
10 2 (0.45%) Google Apps Script
Qualifications
1 95 (21.59%) Degree
2 94 (21.36%) AWS Certification
3 85 (19.32%) Security Cleared
4 75 (17.05%) Microsoft Certification
5 66 (15.00%) MCSE
6 58 (13.18%) SC Cleared
7 24 (5.45%) AWS Certified Solutions Architect
8 16 (3.64%) DV Cleared
9 13 (2.95%) ITIL Certification
10 9 (2.05%) Azure Certification
10 9 (2.05%) BPSS Clearance
10 9 (2.05%) ITIL Foundation Certificate
11 4 (0.91%) DBS Check
12 3 (0.68%) A+ Certification
12 3 (0.68%) APMP
12 3 (0.68%) ISEB
12 3 (0.68%) PRINCE2 Practitioner
13 2 (0.45%) MCSA
13 2 (0.45%) Network+ Certification
13 2 (0.45%) PMP
Quality Assurance & Compliance
1 83 (18.86%) QA
2 26 (5.91%) SLA
3 5 (1.14%) GRC
4 4 (0.91%) Accessibility
4 4 (0.91%) ISO/IEC 27001
5 3 (0.68%) COBIT
5 3 (0.68%) Data Quality
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) PMO
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 27 (6.14%) Active Directory
2 9 (2.05%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 27 (6.14%) Microsoft Intune
2 13 (2.95%) CloudHub
3 10 (2.27%) Ansible
4 9 (2.05%) Kubernetes
5 6 (1.36%) Jamf Pro
5 6 (1.36%) Single Sign-On
6 5 (1.14%) ZABBIX
7 4 (0.91%) Autotask
7 4 (0.91%) Grafana
7 4 (0.91%) Packer
7 4 (0.91%) Prometheus
8 3 (0.68%) Norton AntiVirus
8 3 (0.68%) SCCM
9 2 (0.45%) Argo
9 2 (0.45%) Puppet
9 2 (0.45%) Salt
10 1 (0.23%) FortiGate
10 1 (0.23%) Oracle Flashback
10 1 (0.23%) vCenter Server
10 1 (0.23%) Zipkin
Vendors
1 164 (37.27%) Microsoft
2 53 (12.05%) SAP
3 34 (7.73%) Oracle
4 29 (6.59%) Apple
5 28 (6.36%) Remedy
6 25 (5.68%) Adobe
7 22 (5.00%) BMC
8 18 (4.09%) Salesforce
9 15 (3.41%) MuleSoft
10 12 (2.73%) VMware
11 8 (1.82%) Freshdesk
11 8 (1.82%) Google
12 7 (1.59%) Cisco
12 7 (1.59%) Splunk
13 4 (0.91%) EMC
13 4 (0.91%) F5
13 4 (0.91%) JDA
13 4 (0.91%) Palo Alto
13 4 (0.91%) Veeam
13 4 (0.91%) Workday