Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 28 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
28 Jun 2026
Same period 2025 Same period 2024
Rank 125 235 244
Rank change year-on-year +110 +9 -37
Permanent jobs citing ServiceNow 438 222 440
As % of all permanent jobs with remote/hybrid work options 2.13% 1.41% 1.31%
As % of the Vendors category 6.71% 2.94% 3.36%
Number of salaries quoted 243 190 384
10th Percentile £34,000 £36,125 £35,924
25th Percentile £46,250 £50,625 £49,970
Median annual salary (50th Percentile) £60,000 £68,250 £62,783
Median % change year-on-year -12.09% +8.71% +5.47%
75th Percentile £80,000 £86,250 £81,000
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £60,000 £60,000
% change year-on-year +16.67% - +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,531 7,550 13,104
As % of all permanent jobs with a WFH option 31.78% 47.95% 39.06%
Number of salaries quoted 4,552 3,971 9,533
10th Percentile £32,000 £29,500 £31,250
25th Percentile £42,500 £40,500 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -7.60%
75th Percentile £77,500 £74,258 £71,250
90th Percentile £96,225 £95,000 £87,500
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 28 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 18 (4.11%) SharePoint
2 10 (2.28%) Confluence
3 9 (2.05%) Microsoft Exchange
4 6 (1.37%) Anypoint
4 6 (1.37%) Mule
5 2 (0.46%) Apache Airflow
5 2 (0.46%) CMS
Applications
1 83 (18.95%) Microsoft Office
2 23 (5.25%) Microsoft Project
3 9 (2.05%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 1 (0.23%) Acrobat
5 1 (0.23%) EngageOne
Business Applications
1 27 (6.16%) Dynamics CRM
2 24 (5.48%) Cloudability
3 14 (3.20%) Remedy ITSM
4 4 (0.91%) Dynamics NAV
4 4 (0.91%) Magento
4 4 (0.91%) SAP HR
4 4 (0.91%) SAP S/4HANA
4 4 (0.91%) Shopify
5 2 (0.46%) Elite 3E
6 1 (0.23%) Dynamics AX
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP GRC
6 1 (0.23%) TIBCO iProcess
Cloud Services
1 133 (30.37%) Microsoft 365
2 116 (26.48%) AWS
3 85 (19.41%) Azure
4 28 (6.39%) Entra ID
5 24 (5.48%) GCP
6 15 (3.42%) SaaS
7 8 (1.83%) Dynamics 365
8 7 (1.60%) GitHub
8 7 (1.60%) Power Platform
9 6 (1.37%) AWS Direct Connect
9 6 (1.37%) GitHub Actions
9 6 (1.37%) Virtual Private Cloud
10 4 (0.91%) IaaS
10 4 (0.91%) Mimecast
10 4 (0.91%) PaaS
11 3 (0.68%) Google Workspace
11 3 (0.68%) OpenShift
12 2 (0.46%) Azure DevOps
12 2 (0.46%) Datadog
12 2 (0.46%) OneDrive
Communications & Networking
1 24 (5.48%) VPN
2 20 (4.57%) TCP/IP
3 14 (3.20%) DNS
4 13 (2.97%) Wi-Fi
5 12 (2.74%) Broadband
6 11 (2.51%) DHCP
7 9 (2.05%) SSL
8 7 (1.60%) Firewall
8 7 (1.60%) WAN
9 6 (1.37%) BGP
9 6 (1.37%) Cisco ASA
9 6 (1.37%) Cisco Firepower
9 6 (1.37%) Cisco ISE
9 6 (1.37%) IPsec
9 6 (1.37%) MPLS
9 6 (1.37%) NetScaler
9 6 (1.37%) NX-OS
9 6 (1.37%) OSPF
9 6 (1.37%) SD-WAN
9 6 (1.37%) VXLAN
Database & Business Intelligence
1 17 (3.88%) SQL Server
2 5 (1.14%) Power BI
3 4 (0.91%) Db2
3 4 (0.91%) SQL Server Integration Services
3 4 (0.91%) SQL Server Reporting Services
4 1 (0.23%) MySQL
4 1 (0.23%) Oracle Database
4 1 (0.23%) Oracle Exadata
4 1 (0.23%) PostgreSQL
4 1 (0.23%) Relational Database
Development Applications
1 52 (11.87%) JIRA
2 8 (1.83%) Git
3 6 (1.37%) Visual Studio Code
4 4 (0.91%) Selenium
5 3 (0.68%) Atlassian Bamboo
5 3 (0.68%) Bitbucket
6 2 (0.46%) Cypress.io
6 2 (0.46%) Rational Rhapsody
7 1 (0.23%) JMeter
7 1 (0.23%) Postman
General
1 187 (42.69%) Social Skills
2 55 (12.56%) Finance
3 50 (11.42%) Public Sector
4 39 (8.90%) French Language
5 35 (7.99%) Swedish Language
6 33 (7.53%) Inclusion and Diversity
6 33 (7.53%) Law
7 32 (7.31%) Analytical Skills
8 23 (5.25%) Banking
9 15 (3.42%) Legal
10 12 (2.74%) Games
11 11 (2.51%) Organisational Skills
12 6 (1.37%) Manufacturing
13 4 (0.91%) Back Office
13 4 (0.91%) German Language
13 4 (0.91%) Publishing
14 3 (0.68%) Financial Institution
14 3 (0.68%) Korean Language
15 2 (0.46%) Investment Banking
15 2 (0.46%) Telecoms
Job Titles
1 142 (32.42%) Analyst
2 87 (19.86%) Service Analyst
3 84 (19.18%) Service Desk Analyst
4 65 (14.84%) Senior
5 41 (9.36%) Developer
6 38 (8.68%) IT Manager
7 34 (7.76%) Consultant
8 33 (7.53%) Project Manager
9 30 (6.85%) ServiceNow Developer
10 29 (6.62%) Senior Analyst
10 29 (6.62%) ServiceNow Consultant
11 25 (5.71%) Lead
11 25 (5.71%) ServiceNow Manager
12 22 (5.02%) IT Project Manager
12 22 (5.02%) Support Analyst
13 21 (4.79%) Architect
14 20 (4.57%) ServiceNow Architect
15 17 (3.88%) IT Analyst
16 16 (3.65%) Technical Consultant
17 15 (3.42%) Support Engineer
Libraries, Frameworks & Software Standards
1 28 (6.39%) REST
2 25 (5.71%) SOAP
3 12 (2.74%) Web Services
4 11 (2.51%) .NET
5 8 (1.83%) Middleware
6 7 (1.60%) JWT
7 6 (1.37%) MUnit
7 6 (1.37%) OAuth
7 6 (1.37%) OAuth2
7 6 (1.37%) RAML
8 3 (0.68%) CSS
8 3 (0.68%) HTML
8 3 (0.68%) JDBC
8 3 (0.68%) LDAP
8 3 (0.68%) SAML
9 2 (0.46%) Kafka
9 2 (0.46%) OpenTelemetry
9 2 (0.46%) Playwright
9 2 (0.46%) RabbitMQ
10 1 (0.23%) AngularJS
Miscellaneous
1 32 (7.31%) CMDB
2 31 (7.08%) Enterprise Software
3 27 (6.16%) Driving Licence
4 26 (5.94%) Onboarding
5 18 (4.11%) Product Ownership
6 16 (3.65%) Management Information System
7 11 (2.51%) Cyber Threat
7 11 (2.51%) Cyberattack
7 11 (2.51%) Data Centre
8 8 (1.83%) Legacy Systems
9 7 (1.60%) Private Cloud
9 7 (1.60%) Public Cloud
10 4 (0.91%) Analytical Mindset
10 4 (0.91%) Legacy Applications
11 3 (0.68%) AI Agents
12 2 (0.46%) Data Structures
12 2 (0.46%) NHS
12 2 (0.46%) PMI
12 2 (0.46%) Self-Motivation
13 1 (0.23%) Foreign Exchange (FX)
Operating Systems
1 64 (14.61%) Windows
2 20 (4.57%) Linux
3 18 (4.11%) Windows 10
3 18 (4.11%) Windows Server
4 4 (0.91%) Mac OS
5 3 (0.68%) Unix
6 2 (0.46%) Android
6 2 (0.46%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 240 (54.79%) ITSM
2 215 (49.09%) ITIL
3 101 (23.06%) Customer Service
4 89 (20.32%) Continuous Improvement
5 83 (18.95%) Mentoring
6 80 (18.26%) Agile
7 79 (18.04%) Performance Metrics
8 75 (17.12%) Service Management
9 72 (16.44%) Problem-Solving
10 64 (14.61%) Stakeholder Management
11 60 (13.70%) AI
12 54 (12.33%) Stakeholder Engagement
13 51 (11.64%) Service Delivery
14 46 (10.50%) DevOps
15 40 (9.13%) Cybersecurity
16 36 (8.22%) ERP
17 32 (7.31%) CRM
18 30 (6.85%) Project Management
19 29 (6.62%) Waterfall
20 28 (6.39%) Change Management
Programming Languages
1 29 (6.62%) SQL
2 22 (5.02%) PowerShell
3 19 (4.34%) JavaScript
4 17 (3.88%) Python
5 13 (2.97%) Java
6 8 (1.83%) C#
7 6 (1.37%) DataWeave
8 5 (1.14%) T-SQL
9 4 (0.91%) Bash
9 4 (0.91%) PL/SQL
9 4 (0.91%) VB.NET
10 2 (0.46%) TypeScript
Qualifications
1 110 (25.11%) Degree
2 99 (22.60%) AWS Certification
3 84 (19.18%) Microsoft Certification
4 78 (17.81%) MCSE
5 47 (10.73%) Security Cleared
6 24 (5.48%) AWS Certified Solutions Architect
6 24 (5.48%) SC Cleared
7 16 (3.65%) ITIL Certification
8 15 (3.42%) DV Cleared
9 9 (2.05%) BPSS Clearance
10 8 (1.83%) Azure Certification
11 7 (1.60%) PMI Certification
12 5 (1.14%) PMP
13 4 (0.91%) DBS Check
13 4 (0.91%) Microsoft Certified Professional
13 4 (0.91%) MOS
14 3 (0.68%) ITIL Foundation Certificate
15 2 (0.46%) A+ Certification
15 2 (0.46%) MCSA
16 1 (0.23%) Oracle Certification
Quality Assurance & Compliance
1 94 (21.46%) QA
2 17 (3.88%) SLA
3 10 (2.28%) Accessibility
4 4 (0.91%) PMO
5 3 (0.68%) ISO/IEC 27001
6 2 (0.46%) Cyber Essentials
6 2 (0.46%) Data Quality
6 2 (0.46%) GRC
6 2 (0.46%) NIST
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) COBIT
7 1 (0.23%) Cyber Essentials PLUS
7 1 (0.23%) GDPR
7 1 (0.23%) Sarbanes-Oxley
7 1 (0.23%) WCAG
System Software
1 37 (8.45%) Active Directory
2 11 (2.51%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Docker
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 22 (5.02%) Microsoft Intune
2 13 (2.97%) Ansible
2 13 (2.97%) SCCM
3 10 (2.28%) Kubernetes
4 8 (1.83%) Terraform
5 7 (1.60%) Single Sign-On
6 6 (1.37%) CloudHub
6 6 (1.37%) Packer
7 4 (0.91%) Autotask
8 3 (0.68%) Grafana
8 3 (0.68%) Norton AntiVirus
8 3 (0.68%) Prometheus
9 2 (0.46%) Argo
9 2 (0.46%) Puppet
9 2 (0.46%) Salt
10 1 (0.23%) Data Guard
10 1 (0.23%) Jamf Pro
10 1 (0.23%) Oracle Flashback
10 1 (0.23%) vCenter Server
10 1 (0.23%) ZABBIX
Vendors
1 175 (39.95%) Microsoft
2 39 (8.90%) SAP
3 32 (7.31%) Oracle
4 28 (6.39%) Apple
5 25 (5.71%) Adobe
6 14 (3.20%) Remedy
7 13 (2.97%) BMC
7 13 (2.97%) Cisco
7 13 (2.97%) VMware
8 12 (2.74%) Salesforce
9 11 (2.51%) SolarWinds
10 9 (2.05%) Dynatrace
11 8 (1.83%) Citrix
11 8 (1.83%) Freshdesk
12 7 (1.60%) ConnectWise
12 7 (1.60%) MuleSoft
13 6 (1.37%) F5
13 6 (1.37%) Palo Alto
13 6 (1.37%) Splunk
13 6 (1.37%) Workday