Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 13 October 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
13 Oct 2026
Same period 2025 Same period 2024
Rank 170 161 208
Rank change year-on-year -9 +47 -29
Permanent jobs citing ServiceNow 408 318 345
As % of all permanent jobs with remote/hybrid work options 1.63% 1.93% 1.62%
As % of the Vendors category 5.21% 3.79% 4.21%
Number of salaries quoted 245 176 248
10th Percentile £36,250 £39,750 £33,608
25th Percentile £46,250 £50,000 £41,250
Median annual salary (50th Percentile) £65,576 £65,000 £61,134
Median % change year-on-year +0.89% +6.32% -2.19%
75th Percentile £80,000 £80,000 £76,250
90th Percentile £100,000 £87,500 £96,250
UK median annual salary £70,000 £65,000 £60,000
% change year-on-year +7.69% +8.33% +3.45%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,827 8,385 8,186
As % of all permanent jobs with a WFH option 31.32% 50.83% 38.45%
Number of salaries quoted 5,473 3,650 4,490
10th Percentile £31,250 £28,500 £32,500
25th Percentile £41,250 £37,500 £42,500
Median annual salary (50th Percentile) £58,500 £55,000 £60,000
Median % change year-on-year +6.36% -8.33% -
75th Percentile £77,500 £75,000 £77,500
90th Percentile £97,500 £90,000 £93,750
UK median annual salary £56,400 £50,000 £57,000
% change year-on-year +12.80% -12.28% -0.87%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 13 October 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.92%) SharePoint
2 13 (3.19%) Anypoint
2 13 (3.19%) Microsoft Exchange
2 13 (3.19%) Mule
3 5 (1.23%) Confluence
4 1 (0.25%) CMS
Applications
1 49 (12.01%) Microsoft Office
2 32 (7.84%) Microsoft Project
3 8 (1.96%) Microsoft Excel
4 3 (0.74%) Microsoft PowerPoint
5 2 (0.49%) MS Visio
5 2 (0.49%) Spreadsheet
6 1 (0.25%) Acrobat
Business Applications
1 29 (7.11%) Remedy ITSM
2 27 (6.62%) Dynamics CRM
3 15 (3.68%) Cloudability
4 4 (0.98%) SAP S/4HANA
5 2 (0.49%) Maximo
6 1 (0.25%) Magento
6 1 (0.25%) Salesforce CRM
6 1 (0.25%) SAP CAR
6 1 (0.25%) Workday HCM
Cloud Services
1 90 (22.06%) Microsoft 365
2 86 (21.08%) AWS
3 69 (16.91%) Azure
4 25 (6.13%) Entra ID
5 24 (5.88%) GCP
6 20 (4.90%) Power Platform
7 10 (2.45%) SaaS
8 6 (1.47%) Microsoft Copilot
9 5 (1.23%) Boomi
9 5 (1.23%) Google Workspace
10 4 (0.98%) Power Automate
10 4 (0.98%) SuccessFactors
11 3 (0.74%) Dynamics 365
11 3 (0.74%) OCI
11 3 (0.74%) OneDrive
11 3 (0.74%) OpenShift
12 2 (0.49%) Azure AI
12 2 (0.49%) GitHub
12 2 (0.49%) iPaaS
12 2 (0.49%) Lucidchart
Communications & Networking
1 19 (4.66%) TCP/IP
2 15 (3.68%) VPN
3 13 (3.19%) SSL
4 7 (1.72%) DHCP
4 7 (1.72%) DNS
4 7 (1.72%) VLAN
5 4 (0.98%) Broadband
5 4 (0.98%) Firewall
5 4 (0.98%) Wi-Fi
6 2 (0.49%) Ethernet
7 1 (0.25%) Wireless
Database & Business Intelligence
1 16 (3.92%) Power BI
2 7 (1.72%) SQL Server
3 6 (1.47%) GIS
4 5 (1.23%) Relational Database
5 2 (0.49%) BusinessObjects
5 2 (0.49%) MySQL
6 1 (0.25%) NoSQL
6 1 (0.25%) PostgreSQL
Development Applications
1 59 (14.46%) JIRA
2 3 (0.74%) Atlassian Bamboo
2 3 (0.74%) Bitbucket
2 3 (0.74%) Git
3 2 (0.49%) Visual Studio Code
4 1 (0.25%) Jaeger
4 1 (0.25%) Jenkins
General
1 153 (37.50%) Social Skills
2 54 (13.24%) Finance
3 51 (12.50%) Public Sector
4 48 (11.76%) Analytical Skills
5 40 (9.80%) Swedish Language
6 39 (9.56%) Banking
7 38 (9.31%) Law
8 24 (5.88%) Inclusion and Diversity
9 18 (4.41%) Legal
10 16 (3.92%) Organisational Skills
11 8 (1.96%) French Language
12 6 (1.47%) Manufacturing
12 6 (1.47%) Telecoms
13 5 (1.23%) Welsh Language
14 4 (0.98%) Aerospace
14 4 (0.98%) Games
14 4 (0.98%) Retail
15 3 (0.74%) Documentation Skills
15 3 (0.74%) Korean Language
16 2 (0.49%) Influencing Skills
Job Titles
1 101 (24.75%) Analyst
2 71 (17.40%) IT Manager
3 57 (13.97%) Architect
4 53 (12.99%) Senior
5 52 (12.75%) ServiceNow Architect
6 51 (12.50%) Developer
7 44 (10.78%) Service Analyst
8 42 (10.29%) Service Desk Analyst
9 33 (8.09%) Lead
9 33 (8.09%) Project Manager
10 30 (7.35%) ServiceNow Developer
11 27 (6.62%) IT Project Manager
12 26 (6.37%) Consultant
12 26 (6.37%) IT Analyst
13 24 (5.88%) ServiceNow Consultant
14 21 (5.15%) Support Analyst
15 20 (4.90%) Service Manager
15 20 (4.90%) ServiceNow Manager
16 18 (4.41%) Technical Architect
17 17 (4.17%) Senior Analyst
Libraries, Frameworks & Software Standards
1 17 (4.17%) REST
1 17 (4.17%) SOAP
2 14 (3.43%) OAuth
3 13 (3.19%) JWT
3 13 (3.19%) MUnit
3 13 (3.19%) OAuth2
3 13 (3.19%) RAML
4 10 (2.45%) Web Services
5 5 (1.23%) .NET
5 5 (1.23%) CSS
5 5 (1.23%) HTML
6 4 (0.98%) LDAP
7 3 (0.74%) Ajax
7 3 (0.74%) Middleware
8 2 (0.49%) Terraform
8 2 (0.49%) XML
9 1 (0.25%) AngularJS
9 1 (0.25%) JDBC
9 1 (0.25%) OpenTelemetry
9 1 (0.25%) Spring Boot
Miscellaneous
1 43 (10.54%) Enterprise Software
2 39 (9.56%) CMDB
3 32 (7.84%) Driving Licence
4 22 (5.39%) Onboarding
5 19 (4.66%) Management Information System
6 15 (3.68%) Legacy Systems
7 13 (3.19%) Self-Motivation
8 7 (1.72%) Greenfield Project
9 4 (0.98%) Cloud Native
9 4 (0.98%) Cyber Threat
9 4 (0.98%) Cyberattack
9 4 (0.98%) Data Centre
9 4 (0.98%) Product Ownership
10 3 (0.74%) Virtual Team
11 2 (0.49%) Analytical Mindset
11 2 (0.49%) Fibre Optics
11 2 (0.49%) Low-Code
11 2 (0.49%) Private Cloud
11 2 (0.49%) Public Cloud
11 2 (0.49%) Reference Data
Operating Systems
1 42 (10.29%) Windows
2 14 (3.43%) Windows Server
3 11 (2.70%) Linux
4 7 (1.72%) macOS
5 5 (1.23%) Unix
5 5 (1.23%) Windows 10
6 2 (0.49%) Android
6 2 (0.49%) Apple iOS
Processes & Methodologies
1 205 (50.25%) ITIL
2 196 (48.04%) ITSM
3 92 (22.55%) Continuous Improvement
4 90 (22.06%) Service Management
5 84 (20.59%) Stakeholder Management
6 79 (19.36%) Problem-Solving
7 69 (16.91%) Customer Service
8 67 (16.42%) Mentoring
9 59 (14.46%) Agile
10 56 (13.73%) Stakeholder Engagement
11 54 (13.24%) AI
12 50 (12.25%) Service Delivery
13 49 (12.01%) Performance Metrics
14 45 (11.03%) Change Management
15 43 (10.54%) DevOps
16 42 (10.29%) Asset Management
17 37 (9.07%) Root Cause Analysis
18 35 (8.58%) Project Management
19 34 (8.33%) ERP
20 32 (7.84%) CRM
Programming Languages
1 24 (5.88%) PowerShell
2 23 (5.64%) SQL
3 19 (4.66%) JavaScript
4 17 (4.17%) Python
5 13 (3.19%) DataWeave
6 11 (2.70%) Java
7 6 (1.47%) Bash
8 5 (1.23%) T-SQL
9 2 (0.49%) C#
9 2 (0.49%) Google Apps Script
Qualifications
1 92 (22.55%) Security Cleared
2 72 (17.65%) Degree
3 67 (16.42%) SC Cleared
4 64 (15.69%) AWS Certification
5 47 (11.52%) Microsoft Certification
6 40 (9.80%) MCSE
7 19 (4.66%) DV Cleared
8 15 (3.68%) AWS Certified Solutions Architect
9 13 (3.19%) ITIL Certification
10 11 (2.70%) Azure Certification
11 10 (2.45%) ITIL Foundation Certificate
12 9 (2.21%) BPSS Clearance
13 4 (0.98%) APMP
13 4 (0.98%) DBS Check
13 4 (0.98%) ISEB
13 4 (0.98%) PRINCE2 Practitioner
14 3 (0.74%) A+ Certification
14 3 (0.74%) CCNA
14 3 (0.74%) CCNP
14 3 (0.74%) Cisco Certification
Quality Assurance & Compliance
1 54 (13.24%) QA
2 32 (7.84%) SLA
3 5 (1.23%) GRC
4 4 (0.98%) COBIT
4 4 (0.98%) ISO/IEC 27001
5 3 (0.74%) PMO
6 2 (0.49%) Accessibility
6 2 (0.49%) Cyber Essentials
6 2 (0.49%) Cyber Essentials PLUS
6 2 (0.49%) Data Quality
7 1 (0.25%) Actionable Recommendations
System Software
1 18 (4.41%) Active Directory
2 6 (1.47%) VMware Infrastructure
3 3 (0.74%) Hyper-V
4 1 (0.25%) Docker
Systems Management
1 25 (6.13%) Microsoft Intune
2 13 (3.19%) CloudHub
3 7 (1.72%) Kubernetes
4 6 (1.47%) Ansible
4 6 (1.47%) Jamf Pro
5 5 (1.23%) Single Sign-On
5 5 (1.23%) ZABBIX
6 4 (0.98%) Autotask
6 4 (0.98%) Grafana
7 3 (0.74%) FortiGate
7 3 (0.74%) Norton AntiVirus
7 3 (0.74%) Prometheus
8 2 (0.49%) Packer
8 2 (0.49%) SCCM
9 1 (0.25%) AirWatch
9 1 (0.25%) Zipkin
Vendors
1 126 (30.88%) Microsoft
2 54 (13.24%) SAP
3 34 (8.33%) Oracle
4 30 (7.35%) Remedy
5 22 (5.39%) BMC
6 20 (4.90%) Apple
7 18 (4.41%) Salesforce
8 17 (4.17%) Adobe
9 15 (3.68%) MuleSoft
10 13 (3.19%) Google
11 9 (2.21%) VMware
12 7 (1.72%) Cisco
12 7 (1.72%) Splunk
13 5 (1.23%) Freshdesk
14 4 (0.98%) Alteryx
14 4 (0.98%) Dynatrace
14 4 (0.98%) SolarWinds
14 4 (0.98%) Workday
15 3 (0.74%) Bloomberg
15 3 (0.74%) Veeam