Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 18 June 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
18 Jun 2026
Same period 2025 Same period 2024
Rank 127 220 256
Rank change year-on-year +93 +36 -55
Permanent jobs citing ServiceNow 407 228 439
As % of all permanent jobs with remote/hybrid work options 2.03% 1.48% 1.27%
As % of the Vendors category 6.57% 3.06% 3.25%
Number of salaries quoted 227 194 382
10th Percentile £33,400 £36,625 £35,957
25th Percentile £46,250 £51,250 £51,250
Median annual salary (50th Percentile) £57,500 £70,000 £62,783
Median % change year-on-year -17.86% +11.50% +5.47%
75th Percentile £78,750 £86,250 £81,188
90th Percentile £95,000 £100,000 £90,000
UK median annual salary £70,000 £62,500 £60,000
% change year-on-year +12.00% +4.17% +3.79%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,194 7,443 13,510
As % of all permanent jobs with a WFH option 30.95% 48.30% 38.99%
Number of salaries quoted 4,226 3,890 9,853
10th Percentile £31,250 £29,750 £31,250
25th Percentile £42,500 £40,875 £41,250
Median annual salary (50th Percentile) £60,000 £57,500 £55,000
Median % change year-on-year +4.35% +4.55% -8.33%
75th Percentile £77,500 £75,000 £70,250
90th Percentile £96,250 £95,000 £87,500
UK median annual salary £57,239 £55,000 £50,000
% change year-on-year +4.07% +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 18 June 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 17 (4.18%) SharePoint
2 8 (1.97%) Confluence
2 8 (1.97%) Microsoft Exchange
3 3 (0.74%) Anypoint
3 3 (0.74%) Mule
4 2 (0.49%) Apache Airflow
4 2 (0.49%) CMS
Applications
1 70 (17.20%) Microsoft Office
2 22 (5.41%) Microsoft Project
3 7 (1.72%) Microsoft Excel
4 1 (0.25%) Acrobat
4 1 (0.25%) EngageOne
4 1 (0.25%) Microsoft PowerPoint
Business Applications
1 27 (6.63%) Dynamics CRM
2 24 (5.90%) Cloudability
3 11 (2.70%) Remedy ITSM
4 5 (1.23%) Dynamics NAV
4 5 (1.23%) Magento
4 5 (1.23%) Shopify
5 4 (0.98%) SAP HR
5 4 (0.98%) SAP S/4HANA
6 2 (0.49%) Elite 3E
7 1 (0.25%) Dynamics AX
7 1 (0.25%) NetSuite
7 1 (0.25%) Salesforce CRM
7 1 (0.25%) SAP GRC
7 1 (0.25%) TIBCO iProcess
Cloud Services
1 118 (28.99%) Microsoft 365
2 101 (24.82%) AWS
3 82 (20.15%) Azure
4 27 (6.63%) Entra ID
5 24 (5.90%) GCP
6 16 (3.93%) SaaS
7 9 (2.21%) Dynamics 365
8 7 (1.72%) AWS Direct Connect
8 7 (1.72%) GitHub
8 7 (1.72%) Virtual Private Cloud
9 6 (1.47%) GitHub Actions
9 6 (1.47%) Power Platform
10 4 (0.98%) IaaS
10 4 (0.98%) Mimecast
10 4 (0.98%) PaaS
11 3 (0.74%) OpenShift
12 2 (0.49%) Azure DevOps
12 2 (0.49%) Datadog
12 2 (0.49%) Miro
12 2 (0.49%) Prefect
Communications & Networking
1 22 (5.41%) VPN
2 20 (4.91%) TCP/IP
3 14 (3.44%) Wi-Fi
4 13 (3.19%) Broadband
4 13 (3.19%) DNS
5 10 (2.46%) DHCP
6 8 (1.97%) Firewall
6 8 (1.97%) WAN
7 7 (1.72%) BGP
7 7 (1.72%) Cisco ASA
7 7 (1.72%) Cisco ISE
7 7 (1.72%) IPsec
7 7 (1.72%) LAN
7 7 (1.72%) MPLS
7 7 (1.72%) NetScaler
7 7 (1.72%) NX-OS
7 7 (1.72%) OSPF
7 7 (1.72%) SD-WAN
7 7 (1.72%) VXLAN
7 7 (1.72%) WLAN
Database & Business Intelligence
1 17 (4.18%) SQL Server
2 5 (1.23%) Power BI
3 4 (0.98%) Db2
3 4 (0.98%) SQL Server Integration Services
3 4 (0.98%) SQL Server Reporting Services
4 1 (0.25%) MySQL
4 1 (0.25%) Oracle Database
4 1 (0.25%) Oracle Exadata
4 1 (0.25%) PostgreSQL
4 1 (0.25%) Relational Database
Development Applications
1 50 (12.29%) JIRA
2 8 (1.97%) Git
3 6 (1.47%) Visual Studio Code
4 4 (0.98%) Selenium
5 3 (0.74%) Atlassian Bamboo
5 3 (0.74%) Bitbucket
6 2 (0.49%) Cypress.io
6 2 (0.49%) Rational Rhapsody
7 1 (0.25%) JMeter
7 1 (0.25%) Postman
General
1 167 (41.03%) Social Skills
2 51 (12.53%) Finance
3 43 (10.57%) Public Sector
4 39 (9.58%) French Language
5 34 (8.35%) Inclusion and Diversity
6 29 (7.13%) Analytical Skills
6 29 (7.13%) Law
7 24 (5.90%) Swedish Language
8 19 (4.67%) Banking
9 12 (2.95%) Games
10 11 (2.70%) Legal
11 9 (2.21%) Organisational Skills
12 6 (1.47%) Manufacturing
13 5 (1.23%) Back Office
14 4 (0.98%) German Language
14 4 (0.98%) Publishing
15 3 (0.74%) Financial Institution
16 2 (0.49%) International Banking
16 2 (0.49%) Telecoms
17 1 (0.25%) Marketing
Job Titles
1 130 (31.94%) Analyst
2 76 (18.67%) Service Analyst
3 73 (17.94%) Service Desk Analyst
4 63 (15.48%) Senior
5 37 (9.09%) Developer
6 35 (8.60%) IT Manager
7 32 (7.86%) Consultant
7 32 (7.86%) Project Manager
8 30 (7.37%) Senior Analyst
8 30 (7.37%) ServiceNow Developer
9 27 (6.63%) ServiceNow Consultant
10 23 (5.65%) Support Analyst
11 22 (5.41%) ServiceNow Manager
12 21 (5.16%) Architect
12 21 (5.16%) IT Project Manager
12 21 (5.16%) Lead
13 20 (4.91%) ServiceNow Architect
14 15 (3.69%) IT Analyst
14 15 (3.69%) Support Engineer
15 14 (3.44%) Technical Consultant
Libraries, Frameworks & Software Standards
1 27 (6.63%) REST
2 24 (5.90%) SOAP
3 12 (2.95%) Web Services
4 11 (2.70%) .NET
5 9 (2.21%) Middleware
6 4 (0.98%) JWT
7 3 (0.74%) CSS
7 3 (0.74%) HTML
7 3 (0.74%) JDBC
7 3 (0.74%) LDAP
7 3 (0.74%) MUnit
7 3 (0.74%) OAuth
7 3 (0.74%) OAuth2
7 3 (0.74%) RAML
7 3 (0.74%) SAML
8 2 (0.49%) Kafka
8 2 (0.49%) OpenTelemetry
8 2 (0.49%) Playwright
8 2 (0.49%) RabbitMQ
9 1 (0.25%) SailPoint
Miscellaneous
1 30 (7.37%) CMDB
2 29 (7.13%) Enterprise Software
3 25 (6.14%) Driving Licence
4 24 (5.90%) Onboarding
5 17 (4.18%) Product Ownership
6 15 (3.69%) Management Information System
7 12 (2.95%) Data Centre
8 11 (2.70%) Cyber Threat
8 11 (2.70%) Cyberattack
9 7 (1.72%) Private Cloud
9 7 (1.72%) Public Cloud
10 5 (1.23%) Analytical Mindset
11 4 (0.98%) Legacy Applications
12 3 (0.74%) AI Agents
12 3 (0.74%) Legacy Systems
13 2 (0.49%) Data Structures
13 2 (0.49%) NHS
13 2 (0.49%) PMI
13 2 (0.49%) Self-Motivation
13 2 (0.49%) Social Media
Operating Systems
1 62 (15.23%) Windows
2 18 (4.42%) Linux
2 18 (4.42%) Windows 10
2 18 (4.42%) Windows Server
3 2 (0.49%) Android
3 2 (0.49%) Apple iOS
3 2 (0.49%) Mac OS
4 1 (0.25%) AIX
4 1 (0.25%) CentOS
4 1 (0.25%) Red Hat Enterprise Linux
4 1 (0.25%) Solaris
4 1 (0.25%) Ubuntu
4 1 (0.25%) Unix
Processes & Methodologies
1 220 (54.05%) ITSM
2 193 (47.42%) ITIL
3 90 (22.11%) Customer Service
4 82 (20.15%) Continuous Improvement
5 80 (19.66%) Mentoring
6 76 (18.67%) Agile
7 73 (17.94%) Service Management
8 67 (16.46%) Performance Metrics
9 66 (16.22%) Problem-Solving
10 61 (14.99%) Stakeholder Management
11 55 (13.51%) AI
12 51 (12.53%) Stakeholder Engagement
13 50 (12.29%) Service Delivery
14 43 (10.57%) DevOps
15 40 (9.83%) Cybersecurity
16 36 (8.85%) ERP
17 32 (7.86%) CRM
18 29 (7.13%) Project Management
19 28 (6.88%) Waterfall
20 27 (6.63%) Change Management
Programming Languages
1 25 (6.14%) SQL
2 19 (4.67%) JavaScript
2 19 (4.67%) PowerShell
3 15 (3.69%) Python
4 11 (2.70%) Java
5 8 (1.97%) C#
6 5 (1.23%) T-SQL
7 4 (0.98%) Bash
7 4 (0.98%) PL/SQL
7 4 (0.98%) VB.NET
8 3 (0.74%) DataWeave
9 2 (0.49%) TypeScript
Qualifications
1 96 (23.59%) Degree
2 88 (21.62%) AWS Certification
3 73 (17.94%) Microsoft Certification
4 67 (16.46%) MCSE
5 40 (9.83%) Security Cleared
6 24 (5.90%) AWS Certified Solutions Architect
7 19 (4.67%) SC Cleared
8 16 (3.93%) ITIL Certification
9 13 (3.19%) DV Cleared
10 9 (2.21%) BPSS Clearance
11 8 (1.97%) Azure Certification
12 7 (1.72%) PMI Certification
13 5 (1.23%) PMP
14 4 (0.98%) Microsoft Certified Professional
14 4 (0.98%) MOS
15 2 (0.49%) A+ Certification
15 2 (0.49%) DBS Check
15 2 (0.49%) ITIL Foundation Certificate
15 2 (0.49%) MCSA
16 1 (0.25%) Oracle Certification
Quality Assurance & Compliance
1 80 (19.66%) QA
2 16 (3.93%) SLA
3 10 (2.46%) Accessibility
4 4 (0.98%) PMO
5 3 (0.74%) ISO/IEC 27001
6 2 (0.49%) Cyber Essentials
6 2 (0.49%) Data Quality
6 2 (0.49%) NIST
7 1 (0.25%) Actionable Recommendations
7 1 (0.25%) Cyber Essentials PLUS
7 1 (0.25%) GDPR
7 1 (0.25%) GRC
7 1 (0.25%) Sarbanes-Oxley
7 1 (0.25%) WCAG
System Software
1 37 (9.09%) Active Directory
2 10 (2.46%) VMware Infrastructure
3 2 (0.49%) Hyper-V
4 1 (0.25%) Docker
4 1 (0.25%) Oracle RAC
4 1 (0.25%) vSphere
Systems Management
1 21 (5.16%) Microsoft Intune
2 13 (3.19%) Ansible
2 13 (3.19%) SCCM
3 10 (2.46%) Kubernetes
4 8 (1.97%) Terraform
5 7 (1.72%) Single Sign-On
6 6 (1.47%) Packer
7 4 (0.98%) Autotask
8 3 (0.74%) CloudHub
8 3 (0.74%) Grafana
8 3 (0.74%) Norton AntiVirus
8 3 (0.74%) Prometheus
9 2 (0.49%) Argo
9 2 (0.49%) Puppet
9 2 (0.49%) Salt
10 1 (0.25%) Data Guard
10 1 (0.25%) Jamf Pro
10 1 (0.25%) Oracle Enterprise Manager
10 1 (0.25%) Oracle Flashback
10 1 (0.25%) vCenter Server
Vendors
1 159 (39.07%) Microsoft
2 35 (8.60%) SAP
3 31 (7.62%) Oracle
4 29 (7.13%) Apple
5 25 (6.14%) Adobe
6 14 (3.44%) Cisco
7 12 (2.95%) SolarWinds
7 12 (2.95%) VMware
8 11 (2.70%) BMC
8 11 (2.70%) Remedy
9 10 (2.46%) Dynatrace
10 9 (2.21%) Salesforce
11 8 (1.97%) Citrix
11 8 (1.97%) ConnectWise
11 8 (1.97%) Freshdesk
12 7 (1.72%) CheckPoint
12 7 (1.72%) Fortinet
12 7 (1.72%) Meraki
13 6 (1.47%) Palo Alto
13 6 (1.47%) Workday