Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 11 December 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
11 Dec 2025
Same period 2024 Same period 2023
Rank 123 177 162
Rank change year-on-year +54 -15 +85
Permanent jobs citing ServiceNow 346 350 416
As % of all permanent jobs with remote/hybrid work options 2.26% 1.86% 2.02%
As % of the Vendors category 5.17% 4.94% 4.90%
Number of salaries quoted 172 262 361
10th Percentile £40,050 £31,250 £35,000
25th Percentile £50,000 £37,973 £48,500
Median annual salary (50th Percentile) £65,000 £59,430 £65,000
Median % change year-on-year +9.37% -8.57% +13.04%
75th Percentile £80,000 £76,250 £87,500
90th Percentile £86,000 £96,000 £97,500
UK median annual salary £65,000 £57,500 £57,500
% change year-on-year +13.04% - +4.55%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,698 7,080 8,485
As % of all permanent jobs with a WFH option 43.79% 37.65% 41.15%
Number of salaries quoted 3,480 4,292 6,931
10th Percentile £29,750 £32,500 £32,750
25th Percentile £38,750 £43,487 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - +4.03%
75th Percentile £75,900 £77,500 £76,500
90th Percentile £90,000 £93,750 £92,500
UK median annual salary £50,000 £57,000 £55,000
% change year-on-year -12.28% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 11 December 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.89%) Tomcat
1 10 (2.89%) WebSphere
1 10 (2.89%) WebSphere Application Server
2 6 (1.73%) IIS
2 6 (1.73%) SharePoint
3 1 (0.29%) Confluence
Applications
1 108 (31.21%) Microsoft Office
2 15 (4.34%) Microsoft Excel
3 5 (1.45%) Microsoft PowerPoint
4 4 (1.16%) Chatbot
5 2 (0.58%) Microsoft Project
5 2 (0.58%) MS Visio
Business Applications
1 17 (4.91%) Remedy ITSM
2 8 (2.31%) Workday HCM
3 3 (0.87%) NetSuite
4 2 (0.58%) Dynamics CRM
4 2 (0.58%) Dynamics NAV
4 2 (0.58%) Magento
4 2 (0.58%) Sage X3
4 2 (0.58%) Shopify
5 1 (0.29%) assyst
5 1 (0.29%) Dynamics AX
5 1 (0.29%) Integrated Workplace Management System
5 1 (0.29%) Salesforce CRM
Cloud Services
1 110 (31.79%) AWS
1 110 (31.79%) Microsoft 365
2 30 (8.67%) Azure
3 15 (4.34%) SaaS
4 11 (3.18%) Azure DevOps
5 8 (2.31%) Azure Logic Apps
5 8 (2.31%) Boomi
6 5 (1.45%) Azure Cosmos DB
6 5 (1.45%) Dynamics 365
6 5 (1.45%) GitHub
6 5 (1.45%) Power Platform
7 4 (1.16%) Entra ID
8 2 (0.58%) GitHub Actions
8 2 (0.58%) Intacct
9 1 (0.29%) AWS Direct Connect
9 1 (0.29%) Azure AKS
9 1 (0.29%) Azure Monitor
9 1 (0.29%) Datadog
9 1 (0.29%) PowerApps
9 1 (0.29%) Virtual Private Cloud
Communications & Networking
1 10 (2.89%) SSL
2 7 (2.02%) DHCP
2 7 (2.02%) DNS
2 7 (2.02%) TCP/IP
3 4 (1.16%) VPN
4 2 (0.58%) SAN
4 2 (0.58%) SNMP
5 1 (0.29%) BGP
5 1 (0.29%) Cisco ASA
5 1 (0.29%) Cisco ISE
5 1 (0.29%) Firewall
5 1 (0.29%) IPsec
5 1 (0.29%) MPLS
5 1 (0.29%) NetScaler
5 1 (0.29%) Network Security
5 1 (0.29%) NX-OS
5 1 (0.29%) OSPF
5 1 (0.29%) Skype
5 1 (0.29%) WebEx
5 1 (0.29%) Wi-Fi
Database & Business Intelligence
1 10 (2.89%) DB2
1 10 (2.89%) PostgreSQL
2 8 (2.31%) SQL Server
3 5 (1.45%) MongoDB
4 3 (0.87%) Metadata
4 3 (0.87%) Power BI
4 3 (0.87%) Relational Database
5 2 (0.58%) Tableau
6 1 (0.29%) GIS
Development Applications
1 22 (6.36%) JIRA
2 5 (1.45%) Git
General
1 218 (63.01%) Social Skills
2 102 (29.48%) French Language
3 95 (27.46%) Swedish Language
4 57 (16.47%) Finance
5 38 (10.98%) Banking
6 37 (10.69%) Law
7 24 (6.94%) Legal
8 21 (6.07%) Analytical Skills
9 17 (4.91%) Public Sector
10 10 (2.89%) Back Office
10 10 (2.89%) Investment Banking
11 5 (1.45%) Hungarian Language
11 5 (1.45%) Inclusion and Diversity
12 4 (1.16%) Games
12 4 (1.16%) Marketing
12 4 (1.16%) Spanish Language
13 3 (0.87%) Advertising
13 3 (0.87%) Billing
13 3 (0.87%) Retail
14 2 (0.58%) Telecoms
Job Titles
1 113 (32.66%) Analyst
2 102 (29.48%) Service Analyst
3 101 (29.19%) Service Desk Analyst
4 54 (15.61%) Senior
5 43 (12.43%) Consultant
6 37 (10.69%) Developer
6 37 (10.69%) ServiceNow Developer
7 29 (8.38%) Technical Consultant
8 27 (7.80%) Senior Consultant
9 24 (6.94%) Senior Technical Consultant
10 16 (4.62%) Architect
10 16 (4.62%) HR Advisor
11 15 (4.34%) IT Manager
12 14 (4.05%) Infrastructure Support
13 13 (3.76%) ServiceNow Consultant
14 12 (3.47%) Applications Support
14 12 (3.47%) Lead
14 12 (3.47%) Senior Developer
14 12 (3.47%) Senior ServiceNow Developer
15 10 (2.89%) Unix Support
Libraries, Frameworks & Software Standards
1 21 (6.07%) CSS
1 21 (6.07%) HTML
2 19 (5.49%) REST
2 19 (5.49%) SOAP
2 19 (5.49%) XML
3 18 (5.20%) JSON
4 11 (3.18%) LDAP
5 10 (2.89%) LAPP Stack
5 10 (2.89%) Web Services
5 10 (2.89%) WebSphere MQ
6 8 (2.31%) SAML
7 5 (1.45%) YAML
8 3 (0.87%) Middleware
9 1 (0.29%) .NET
9 1 (0.29%) .NET Core
9 1 (0.29%) AngularJS
9 1 (0.29%) EDI
9 1 (0.29%) OpenTelemetry
Miscellaneous
1 32 (9.25%) Onboarding
2 16 (4.62%) CMDB
3 14 (4.05%) Management Information System
4 12 (3.47%) Linux Command Line
4 12 (3.47%) Product Ownership
5 6 (1.73%) Operational Technology
6 5 (1.45%) AI Agents
6 5 (1.45%) Analytical Mindset
7 4 (1.16%) Hybrid Cloud
8 3 (0.87%) Data Centre
9 2 (0.58%) Legacy Systems
9 2 (0.58%) Self-Motivation
9 2 (0.58%) Virtual Team
10 1 (0.29%) Cyber Threat
10 1 (0.29%) Enterprise Software
10 1 (0.29%) IoT
10 1 (0.29%) Low-Code
10 1 (0.29%) Over-the-Top Content
10 1 (0.29%) Security Posture
10 1 (0.29%) Taxonomies
Operating Systems
1 31 (8.96%) Windows
2 12 (3.47%) Linux
2 12 (3.47%) Windows 10
3 10 (2.89%) Red Hat Enterprise Linux
3 10 (2.89%) Unix
4 6 (1.73%) Windows Server
5 1 (0.29%) Android
5 1 (0.29%) Apple iOS
5 1 (0.29%) Windows Server 2016
5 1 (0.29%) Windows Server 2019
Processes & Methodologies
1 223 (64.45%) ITSM
2 208 (60.12%) ITIL
3 117 (33.82%) Customer Service
4 99 (28.61%) Performance Metrics
5 56 (16.18%) Problem-Solving
6 50 (14.45%) Continuous Improvement
7 43 (12.43%) Asset Management
8 37 (10.69%) Service Delivery
9 36 (10.40%) Service Management
10 30 (8.67%) Mentoring
11 28 (8.09%) Change Management
12 27 (7.80%) Agile
12 27 (7.80%) Decision-Making
13 25 (7.23%) Problem Management
13 25 (7.23%) Roadmaps
14 23 (6.65%) IT Asset Management
14 23 (6.65%) Stakeholder Management
14 23 (6.65%) Technical Leadership
15 21 (6.07%) CRM
15 21 (6.07%) Data Entry
Programming Languages
1 40 (11.56%) JavaScript
2 18 (5.20%) Python
3 13 (3.76%) PowerShell
4 9 (2.60%) SQL
5 6 (1.73%) C#
6 2 (0.58%) T-SQL
7 1 (0.29%) VB.NET
Qualifications
1 123 (35.55%) Degree
2 105 (30.35%) AWS Certification
3 97 (28.03%) Microsoft Certification
4 95 (27.46%) MCSE
5 17 (4.91%) Security Cleared
6 15 (4.34%) ITIL Certification
7 11 (3.18%) SC Cleared
8 5 (1.45%) CIPD
9 4 (1.16%) ITIL Foundation Certificate
10 2 (0.58%) Computer Science Degree
10 2 (0.58%) PMI Certification
10 2 (0.58%) PMP
10 2 (0.58%) Postgraduate
11 1 (0.29%) BPSS Clearance
11 1 (0.29%) CBAP
11 1 (0.29%) HND
11 1 (0.29%) PRINCE2 Practitioner
11 1 (0.29%) SAFe Agilist
11 1 (0.29%) Six Sigma Green Belt
11 1 (0.29%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 101 (29.19%) QA
2 26 (7.51%) GDPR
3 18 (5.20%) SLA
4 7 (2.02%) Data Quality
5 2 (0.58%) COBIT
5 2 (0.58%) GRC
5 2 (0.58%) ISO/IEC 20000
5 2 (0.58%) ISO/IEC 27001
5 2 (0.58%) NCSC
5 2 (0.58%) NIST
5 2 (0.58%) PMO
6 1 (0.29%) Accessibility
6 1 (0.29%) ISO/IEC 19770
6 1 (0.29%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.29%) NIST 800
6 1 (0.29%) Sarbanes-Oxley
6 1 (0.29%) SOC 2
System Software
1 14 (4.05%) Active Directory
2 1 (0.29%) Docker
Systems Management
1 10 (2.89%) SCCM
2 9 (2.60%) Single Sign-On
3 5 (1.45%) Kubernetes
4 3 (0.87%) Microsoft Intune
5 1 (0.29%) RSA Archer
Vendors
1 127 (36.71%) Microsoft
2 36 (10.40%) Workday
3 17 (4.91%) BMC
3 17 (4.91%) Remedy
4 10 (2.89%) IBM
4 10 (2.89%) Red Hat
5 8 (2.31%) Dynatrace
5 8 (2.31%) MuleSoft
6 7 (2.02%) Freshdesk
6 7 (2.02%) SolarWinds
7 6 (1.73%) Salesforce
8 5 (1.45%) Citrix
8 5 (1.45%) Genesys
9 3 (0.87%) Oracle
10 2 (0.58%) ConnectWise
10 2 (0.58%) Sage
10 2 (0.58%) Snow
10 2 (0.58%) WooCommerce
11 1 (0.29%) BigPanda
11 1 (0.29%) Planon