Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 23 September 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
23 Sep 2026
Same period 2025 Same period 2024
Rank 151 167 202
Rank change year-on-year +16 +35 -24
Permanent jobs citing ServiceNow 442 305 349
As % of all permanent jobs with remote/hybrid work options 1.80% 1.89% 1.55%
As % of the Vendors category 5.72% 3.82% 4.04%
Number of salaries quoted 265 196 253
10th Percentile £36,333 £41,250 £37,500
25th Percentile £47,500 £50,000 £46,250
Median annual salary (50th Percentile) £67,500 £65,000 £60,000
Median % change year-on-year +3.85% +8.33% -7.69%
75th Percentile £81,250 £80,000 £78,005
90th Percentile £100,000 £98,125 £96,250
UK median annual salary £70,000 £65,000 £60,000
% change year-on-year +7.69% +8.33% +0.80%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,733 7,976 8,647
As % of all permanent jobs with a WFH option 31.44% 49.36% 38.35%
Number of salaries quoted 5,473 3,778 4,868
10th Percentile £31,250 £29,000 £32,750
25th Percentile £41,250 £37,558 £42,500
Median annual salary (50th Percentile) £60,000 £55,000 £58,725
Median % change year-on-year +9.09% -6.34% -2.13%
75th Percentile £77,500 £75,000 £77,500
90th Percentile £100,000 £90,225 £92,500
UK median annual salary £57,500 £51,500 £55,000
% change year-on-year +11.65% -6.36% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 23 September 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 16 (3.62%) SharePoint
2 13 (2.94%) Anypoint
2 13 (2.94%) Microsoft Exchange
2 13 (2.94%) Mule
3 5 (1.13%) Confluence
4 2 (0.45%) CMS
5 1 (0.23%) Apache Airflow
Applications
1 67 (15.16%) Microsoft Office
2 31 (7.01%) Microsoft Project
3 7 (1.58%) Microsoft Excel
4 3 (0.68%) Microsoft PowerPoint
5 2 (0.45%) MS Visio
6 1 (0.23%) Acrobat
6 1 (0.23%) Spreadsheet
Business Applications
1 28 (6.33%) Remedy ITSM
2 26 (5.88%) Dynamics CRM
3 24 (5.43%) Cloudability
4 4 (0.90%) SAP S/4HANA
5 2 (0.45%) Maximo
6 1 (0.23%) Elite 3E
6 1 (0.23%) Magento
6 1 (0.23%) NetSuite
6 1 (0.23%) Salesforce CRM
6 1 (0.23%) SAP CAR
6 1 (0.23%) Workday HCM
Cloud Services
1 111 (25.11%) Microsoft 365
2 107 (24.21%) AWS
3 77 (17.42%) Azure
4 31 (7.01%) Entra ID
5 28 (6.33%) GCP
6 19 (4.30%) Power Platform
7 9 (2.04%) SaaS
8 6 (1.36%) Microsoft Copilot
9 5 (1.13%) Boomi
9 5 (1.13%) Dynamics 365
9 5 (1.13%) Google Workspace
10 4 (0.90%) GitHub
10 4 (0.90%) GitHub Actions
10 4 (0.90%) OpenShift
10 4 (0.90%) Power Automate
10 4 (0.90%) SuccessFactors
11 3 (0.68%) OneDrive
12 2 (0.45%) Azure Monitor
12 2 (0.45%) iPaaS
12 2 (0.45%) Lucidchart
Communications & Networking
1 20 (4.52%) TCP/IP
2 14 (3.17%) VPN
3 13 (2.94%) SSL
4 9 (2.04%) DNS
5 8 (1.81%) DHCP
6 7 (1.58%) VLAN
7 4 (0.90%) Broadband
7 4 (0.90%) Wi-Fi
8 2 (0.45%) Ethernet
8 2 (0.45%) Firewall
9 1 (0.23%) SMTP
9 1 (0.23%) WAN
9 1 (0.23%) Wireless
Database & Business Intelligence
1 15 (3.39%) Power BI
2 10 (2.26%) SQL Server
3 6 (1.36%) GIS
4 4 (0.90%) Relational Database
5 2 (0.45%) BusinessObjects
5 2 (0.45%) MySQL
6 1 (0.23%) Oracle Exadata
6 1 (0.23%) PostgreSQL
Development Applications
1 56 (12.67%) JIRA
2 4 (0.90%) Atlassian Bamboo
2 4 (0.90%) Bitbucket
2 4 (0.90%) Git
2 4 (0.90%) Visual Studio Code
3 1 (0.23%) Jaeger
General
1 170 (38.46%) Social Skills
2 64 (14.48%) Finance
3 52 (11.76%) Public Sector
4 48 (10.86%) Swedish Language
5 44 (9.95%) Analytical Skills
6 41 (9.28%) Law
7 38 (8.60%) Banking
8 29 (6.56%) Inclusion and Diversity
9 18 (4.07%) Legal
10 15 (3.39%) French Language
10 15 (3.39%) Organisational Skills
11 8 (1.81%) Manufacturing
12 7 (1.58%) Telecoms
13 5 (1.13%) Welsh Language
14 4 (0.90%) Games
14 4 (0.90%) Publishing
14 4 (0.90%) Retail
15 3 (0.68%) Documentation Skills
15 3 (0.68%) Korean Language
16 2 (0.45%) Influencing Skills
Job Titles
1 123 (27.83%) Analyst
2 69 (15.61%) IT Manager
3 64 (14.48%) Senior
4 63 (14.25%) Service Analyst
5 61 (13.80%) Service Desk Analyst
6 57 (12.90%) Architect
7 52 (11.76%) Developer
7 52 (11.76%) ServiceNow Architect
8 34 (7.69%) Project Manager
9 32 (7.24%) Lead
10 30 (6.79%) ServiceNow Developer
11 29 (6.56%) Consultant
12 27 (6.11%) ServiceNow Consultant
13 26 (5.88%) IT Project Manager
13 26 (5.88%) Senior Analyst
14 24 (5.43%) ServiceNow Manager
15 23 (5.20%) Technical Architect
16 22 (4.98%) Support Analyst
17 21 (4.75%) Service Manager
18 20 (4.52%) IT Analyst
Libraries, Frameworks & Software Standards
1 18 (4.07%) REST
1 18 (4.07%) SOAP
2 14 (3.17%) OAuth
3 13 (2.94%) JWT
3 13 (2.94%) MUnit
3 13 (2.94%) OAuth2
3 13 (2.94%) RAML
4 11 (2.49%) Web Services
5 8 (1.81%) .NET
6 5 (1.13%) CSS
6 5 (1.13%) HTML
7 4 (0.90%) LDAP
7 4 (0.90%) Terraform
8 3 (0.68%) Ajax
8 3 (0.68%) Middleware
9 1 (0.23%) AngularJS
9 1 (0.23%) JDBC
9 1 (0.23%) Kafka
9 1 (0.23%) RabbitMQ
9 1 (0.23%) XML
Miscellaneous
1 40 (9.05%) CMDB
1 40 (9.05%) Enterprise Software
2 31 (7.01%) Driving Licence
3 23 (5.20%) Onboarding
4 21 (4.75%) Management Information System
5 15 (3.39%) Legacy Systems
6 9 (2.04%) Self-Motivation
7 8 (1.81%) Product Ownership
8 5 (1.13%) Greenfield Project
9 4 (0.90%) Cloud Native
9 4 (0.90%) Cyber Threat
9 4 (0.90%) Cyberattack
9 4 (0.90%) Private Cloud
9 4 (0.90%) Public Cloud
10 3 (0.68%) Data Structures
10 3 (0.68%) Virtual Team
11 2 (0.45%) Analytical Mindset
11 2 (0.45%) Data Centre
11 2 (0.45%) Low-Code
11 2 (0.45%) Reference Data
Operating Systems
1 48 (10.86%) Windows
2 17 (3.85%) Linux
3 16 (3.62%) Windows Server
4 7 (1.58%) Mac OS
4 7 (1.58%) Windows 10
5 5 (1.13%) Unix
6 2 (0.45%) Android
6 2 (0.45%) Apple iOS
7 1 (0.23%) AIX
7 1 (0.23%) CentOS
7 1 (0.23%) Red Hat Enterprise Linux
7 1 (0.23%) Solaris
7 1 (0.23%) Ubuntu
Processes & Methodologies
1 225 (50.90%) ITSM
2 224 (50.68%) ITIL
3 90 (20.36%) Continuous Improvement
3 90 (20.36%) Service Management
4 89 (20.14%) Customer Service
5 78 (17.65%) Mentoring
5 78 (17.65%) Stakeholder Management
6 77 (17.42%) Problem-Solving
7 68 (15.38%) Performance Metrics
8 66 (14.93%) Agile
9 64 (14.48%) AI
10 58 (13.12%) Stakeholder Engagement
11 44 (9.95%) Service Delivery
12 43 (9.73%) DevOps
13 39 (8.82%) Change Management
14 38 (8.60%) Cybersecurity
15 37 (8.37%) Asset Management
16 36 (8.14%) Project Management
17 35 (7.92%) ERP
17 35 (7.92%) Root Cause Analysis
Programming Languages
1 30 (6.79%) SQL
2 28 (6.33%) PowerShell
3 20 (4.52%) Python
4 18 (4.07%) JavaScript
5 13 (2.94%) DataWeave
5 13 (2.94%) Java
6 8 (1.81%) Bash
7 5 (1.13%) T-SQL
8 4 (0.90%) C#
9 2 (0.45%) Google Apps Script
Qualifications
1 90 (20.36%) Degree
2 89 (20.14%) Security Cleared
3 88 (19.91%) AWS Certification
4 70 (15.84%) Microsoft Certification
5 62 (14.03%) SC Cleared
6 60 (13.57%) MCSE
7 24 (5.43%) AWS Certified Solutions Architect
8 16 (3.62%) DV Cleared
9 13 (2.94%) ITIL Certification
10 9 (2.04%) Azure Certification
10 9 (2.04%) BPSS Clearance
10 9 (2.04%) ITIL Foundation Certificate
11 4 (0.90%) APMP
11 4 (0.90%) DBS Check
11 4 (0.90%) ISEB
11 4 (0.90%) PRINCE2 Practitioner
12 3 (0.68%) A+ Certification
13 2 (0.45%) CIPD
13 2 (0.45%) MCSA
13 2 (0.45%) PMP
Quality Assurance & Compliance
1 77 (17.42%) QA
2 29 (6.56%) SLA
3 5 (1.13%) GRC
3 5 (1.13%) ISO/IEC 27001
4 4 (0.90%) Data Quality
5 3 (0.68%) COBIT
5 3 (0.68%) Cyber Essentials
5 3 (0.68%) PMO
6 2 (0.45%) Accessibility
6 2 (0.45%) Cyber Essentials PLUS
7 1 (0.23%) Actionable Recommendations
7 1 (0.23%) GDPR
7 1 (0.23%) NIST
System Software
1 25 (5.66%) Active Directory
2 9 (2.04%) VMware Infrastructure
3 3 (0.68%) Hyper-V
4 1 (0.23%) Oracle RAC
4 1 (0.23%) vSphere
Systems Management
1 27 (6.11%) Microsoft Intune
2 13 (2.94%) CloudHub
3 9 (2.04%) Ansible
3 9 (2.04%) Kubernetes
4 6 (1.36%) Jamf Pro
5 5 (1.13%) Single Sign-On
5 5 (1.13%) ZABBIX
6 4 (0.90%) Autotask
6 4 (0.90%) Grafana
6 4 (0.90%) Packer
6 4 (0.90%) Prometheus
7 3 (0.68%) Norton AntiVirus
8 2 (0.45%) SCCM
9 1 (0.23%) Data Guard
9 1 (0.23%) Oracle Enterprise Manager
9 1 (0.23%) Oracle Flashback
9 1 (0.23%) Puppet
9 1 (0.23%) Salt
9 1 (0.23%) vCenter Server
9 1 (0.23%) Zipkin
Vendors
1 156 (35.29%) Microsoft
2 53 (11.99%) SAP
3 36 (8.14%) Oracle
4 29 (6.56%) Apple
5 28 (6.33%) Remedy
6 26 (5.88%) Adobe
7 22 (4.98%) BMC
8 18 (4.07%) Salesforce
9 15 (3.39%) MuleSoft
10 12 (2.71%) VMware
11 8 (1.81%) Google
11 8 (1.81%) Splunk
12 7 (1.58%) Cisco
12 7 (1.58%) Freshdesk
13 4 (0.90%) Dynatrace
13 4 (0.90%) EMC
13 4 (0.90%) F5
13 4 (0.90%) JDA
13 4 (0.90%) Palo Alto
13 4 (0.90%) Workday