Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 21 April 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
21 Apr 2026
Same period 2025 Same period 2024
Rank 124 170 233
Rank change year-on-year +46 +63 -12
Permanent jobs citing ServiceNow 367 265 424
As % of all permanent jobs with remote/hybrid work options 2.05% 1.99% 1.31%
As % of the Vendors category 6.62% 4.65% 3.17%
Number of salaries quoted 203 244 383
10th Percentile £38,500 £31,250 £35,924
25th Percentile £45,625 £43,290 £51,250
Median annual salary (50th Percentile) £55,000 £67,500 £62,783
Median % change year-on-year -18.52% +7.51% +8.60%
75th Percentile £77,500 £86,250 £85,000
90th Percentile £97,500 £96,250 £91,000
UK median annual salary £65,000 £60,000 £60,918
% change year-on-year +8.33% -1.51% +5.94%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,542 5,694 13,391
As % of all permanent jobs with a WFH option 31.03% 42.67% 41.39%
Number of salaries quoted 3,540 3,872 10,064
10th Percentile £31,250 £31,250 £31,250
25th Percentile £42,000 £43,280 £41,250
Median annual salary (50th Percentile) £60,000 £60,000 £55,000
Median % change year-on-year - +9.09% -7.60%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £95,000 £87,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 21 April 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (3.27%) SharePoint
2 7 (1.91%) Confluence
3 2 (0.54%) Apache Airflow
3 2 (0.54%) Microsoft Exchange
4 1 (0.27%) CMS
4 1 (0.27%) Tomcat
4 1 (0.27%) WebSphere
4 1 (0.27%) WebSphere Application Server
Applications
1 80 (21.80%) Microsoft Office
2 5 (1.36%) Microsoft Project
3 4 (1.09%) Microsoft Excel
4 1 (0.27%) EngageOne
4 1 (0.27%) Microsoft PowerPoint
Business Applications
1 14 (3.81%) Dynamics CRM
2 12 (3.27%) Cloudability
3 9 (2.45%) Dynamics NAV
3 9 (2.45%) Magento
3 9 (2.45%) Shopify
4 8 (2.18%) Remedy ITSM
5 4 (1.09%) SAP HR
6 2 (0.54%) Dynamics AX
6 2 (0.54%) Elite 3E
7 1 (0.27%) NetSuite
7 1 (0.27%) SAP GRC
7 1 (0.27%) SAP S/4HANA
7 1 (0.27%) TIBCO iProcess
Cloud Services
1 112 (30.52%) Microsoft 365
2 103 (28.07%) AWS
3 68 (18.53%) Azure
4 21 (5.72%) SaaS
5 19 (5.18%) Entra ID
6 15 (4.09%) Dynamics 365
7 12 (3.27%) GCP
8 9 (2.45%) AWS Direct Connect
8 9 (2.45%) Virtual Private Cloud
9 6 (1.63%) Power Platform
10 5 (1.36%) GitHub
11 4 (1.09%) Azure DevOps
11 4 (1.09%) GitHub Actions
11 4 (1.09%) IaaS
11 4 (1.09%) Mimecast
11 4 (1.09%) PaaS
12 3 (0.82%) Datadog
12 3 (0.82%) Oracle Service Cloud
13 2 (0.54%) Prefect
14 1 (0.27%) OCI
Communications & Networking
1 17 (4.63%) VPN
2 12 (3.27%) Wi-Fi
3 11 (3.00%) DNS
4 10 (2.72%) TCP/IP
4 10 (2.72%) WAN
5 9 (2.45%) BGP
5 9 (2.45%) Broadband
5 9 (2.45%) Cisco ASA
5 9 (2.45%) Cisco Firepower
5 9 (2.45%) Cisco ISE
5 9 (2.45%) Firewall
5 9 (2.45%) IPsec
5 9 (2.45%) LAN
5 9 (2.45%) MPLS
5 9 (2.45%) NetScaler
5 9 (2.45%) NX-OS
5 9 (2.45%) OSPF
5 9 (2.45%) SD-WAN
5 9 (2.45%) VXLAN
5 9 (2.45%) WLAN
Database & Business Intelligence
1 19 (5.18%) SQL Server
2 5 (1.36%) DB2
3 4 (1.09%) Power BI
3 4 (1.09%) SQL Server Integration Services
3 4 (1.09%) SQL Server Reporting Services
4 2 (0.54%) PostgreSQL
4 2 (0.54%) Tableau
5 1 (0.27%) Oracle Database
5 1 (0.27%) Oracle Exadata
5 1 (0.27%) Relational Database
Development Applications
1 36 (9.81%) JIRA
2 6 (1.63%) Git
3 4 (1.09%) Selenium
3 4 (1.09%) Visual Studio Code
4 2 (0.54%) Cypress.io
4 2 (0.54%) Rational Rhapsody
5 1 (0.27%) Atlassian Bamboo
5 1 (0.27%) Bitbucket
5 1 (0.27%) JMeter
5 1 (0.27%) Postman
General
1 191 (52.04%) Social Skills
2 74 (20.16%) French Language
3 45 (12.26%) Finance
4 33 (8.99%) Law
5 28 (7.63%) Analytical Skills
6 27 (7.36%) Swedish Language
7 24 (6.54%) Inclusion and Diversity
8 20 (5.45%) Public Sector
9 15 (4.09%) Banking
10 11 (3.00%) Back Office
11 10 (2.72%) Games
12 9 (2.45%) Legal
13 6 (1.63%) Manufacturing
14 5 (1.36%) Organisational Skills
15 4 (1.09%) German Language
15 4 (1.09%) Marketing
16 3 (0.82%) Financial Institution
16 3 (0.82%) Presentation Skills
17 2 (0.54%) International Banking
17 2 (0.54%) Publishing
Job Titles
1 135 (36.78%) Analyst
2 87 (23.71%) Service Analyst
3 85 (23.16%) Service Desk Analyst
4 40 (10.90%) Senior
5 28 (7.63%) Developer
5 28 (7.63%) Support Analyst
6 26 (7.08%) ServiceNow Developer
7 22 (5.99%) Senior Analyst
8 21 (5.72%) Consultant
8 21 (5.72%) IT Manager
9 18 (4.90%) Architect
10 16 (4.36%) Applications Support
11 15 (4.09%) Applications Support Analyst
11 15 (4.09%) Lead
11 15 (4.09%) ServiceNow Architect
11 15 (4.09%) ServiceNow Consultant
12 14 (3.81%) Infrastructure Manager
12 14 (3.81%) Project Manager
12 14 (3.81%) Service Manager
13 13 (3.54%) Infrastructure Support
Libraries, Frameworks & Software Standards
1 23 (6.27%) REST
2 20 (5.45%) SOAP
3 14 (3.81%) Middleware
4 10 (2.72%) CSS
4 10 (2.72%) HTML
5 7 (1.91%) .NET
5 7 (1.91%) JSON
5 7 (1.91%) Web Services
6 6 (1.63%) XML
7 4 (1.09%) LDAP
8 3 (0.82%) JDBC
8 3 (0.82%) OpenTelemetry
8 3 (0.82%) SAML
9 2 (0.54%) AngularJS
9 2 (0.54%) Kafka
9 2 (0.54%) Playwright
9 2 (0.54%) RabbitMQ
10 1 (0.27%) JWT
10 1 (0.27%) LAPP Stack
10 1 (0.27%) SailPoint
Miscellaneous
1 27 (7.36%) Onboarding
2 18 (4.90%) Management Information System
3 17 (4.63%) Product Ownership
4 16 (4.36%) CMDB
5 15 (4.09%) Data Centre
6 10 (2.72%) Enterprise Software
7 7 (1.91%) Cyber Threat
7 7 (1.91%) Cyberattack
8 6 (1.63%) Driving Licence
9 5 (1.36%) Private Cloud
9 5 (1.36%) Public Cloud
10 4 (1.09%) Legacy Applications
11 3 (0.82%) AI Agents
11 3 (0.82%) Analytical Mindset
11 3 (0.82%) Virtual Team
12 2 (0.54%) Data Structures
12 2 (0.54%) NHS
12 2 (0.54%) PMI
12 2 (0.54%) Self-Motivation
12 2 (0.54%) Social Media
Operating Systems
1 54 (14.71%) Windows
2 27 (7.36%) Windows 10
3 15 (4.09%) Linux
4 10 (2.72%) Windows Server
5 3 (0.82%) Android
5 3 (0.82%) Apple iOS
6 2 (0.54%) Red Hat Enterprise Linux
6 2 (0.54%) Unix
7 1 (0.27%) AIX
7 1 (0.27%) CentOS
7 1 (0.27%) Solaris
7 1 (0.27%) Ubuntu
7 1 (0.27%) Windows Server 2016
7 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 222 (60.49%) ITSM
2 193 (52.59%) ITIL
3 103 (28.07%) Customer Service
4 80 (21.80%) Performance Metrics
5 79 (21.53%) Continuous Improvement
6 75 (20.44%) Service Management
7 68 (18.53%) Problem-Solving
8 55 (14.99%) Mentoring
8 55 (14.99%) Service Delivery
9 52 (14.17%) Agile
10 48 (13.08%) Stakeholder Management
11 32 (8.72%) Change Management
12 28 (7.63%) AI
13 25 (6.81%) DevOps
13 25 (6.81%) Stakeholder Engagement
13 25 (6.81%) User Experience
14 24 (6.54%) CRM
14 24 (6.54%) Cybersecurity
15 23 (6.27%) Decision-Making
16 21 (5.72%) ERP
Programming Languages
1 28 (7.63%) SQL
2 22 (5.99%) JavaScript
3 10 (2.72%) PowerShell
3 10 (2.72%) Python
4 9 (2.45%) T-SQL
5 7 (1.91%) Java
6 6 (1.63%) C#
7 4 (1.09%) PL/SQL
7 4 (1.09%) VB.NET
8 2 (0.54%) Bash
8 2 (0.54%) TypeScript
Qualifications
1 103 (28.07%) Degree
2 89 (24.25%) AWS Certification
3 85 (23.16%) Microsoft Certification
4 80 (21.80%) MCSE
5 15 (4.09%) Security Cleared
6 14 (3.81%) ITIL Certification
7 12 (3.27%) AWS Certified Solutions Architect
8 9 (2.45%) PMI Certification
9 8 (2.18%) SC Cleared
10 7 (1.91%) PMP
11 6 (1.63%) Azure Certification
12 4 (1.09%) Microsoft Certified Professional
12 4 (1.09%) MOS
13 3 (0.82%) ITIL Foundation Certificate
14 1 (0.27%) BPSS Clearance
14 1 (0.27%) DBS Check
14 1 (0.27%) ISTQB
14 1 (0.27%) Oracle Certification
14 1 (0.27%) Postgraduate
14 1 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 87 (23.71%) QA
2 9 (2.45%) Data Quality
3 8 (2.18%) Accessibility
4 7 (1.91%) GDPR
5 5 (1.36%) SLA
6 3 (0.82%) ISO/IEC 27001
6 3 (0.82%) PMO
7 2 (0.54%) Cyber Essentials
7 2 (0.54%) ISO/IEC 19770
7 2 (0.54%) NIST
8 1 (0.27%) Cyber Essentials PLUS
8 1 (0.27%) GRC
8 1 (0.27%) Sarbanes-Oxley
8 1 (0.27%) WCAG
System Software
1 36 (9.81%) Active Directory
2 5 (1.36%) VMware Infrastructure
3 1 (0.27%) Docker
3 1 (0.27%) Oracle RAC
3 1 (0.27%) vSphere
Systems Management
1 20 (5.45%) SCCM
2 10 (2.72%) Microsoft Intune
3 9 (2.45%) Ansible
4 6 (1.63%) Kubernetes
4 6 (1.63%) Single Sign-On
4 6 (1.63%) Terraform
5 4 (1.09%) Packer
6 2 (0.54%) Argo
6 2 (0.54%) Puppet
6 2 (0.54%) Salt
7 1 (0.27%) Active Directory Federation Services
7 1 (0.27%) Data Guard
7 1 (0.27%) Forefront Identity Manager
7 1 (0.27%) Grafana
7 1 (0.27%) Oracle Enterprise Manager
7 1 (0.27%) Oracle Flashback
7 1 (0.27%) Prometheus
7 1 (0.27%) vCenter Server
Vendors
1 142 (38.69%) Microsoft
2 21 (5.72%) SolarWinds
3 13 (3.54%) Apple
3 13 (3.54%) Cisco
3 13 (3.54%) Dynatrace
3 13 (3.54%) Workday
4 12 (3.27%) Adobe
4 12 (3.27%) SAP
5 11 (3.00%) Oracle
6 9 (2.45%) BMC
6 9 (2.45%) CheckPoint
6 9 (2.45%) ConnectWise
6 9 (2.45%) Fortinet
6 9 (2.45%) Meraki
6 9 (2.45%) WooCommerce
7 8 (2.18%) Citrix
7 8 (2.18%) Freshdesk
7 8 (2.18%) Remedy
8 6 (1.63%) Salesforce
9 5 (1.36%) VMware