Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 10 May 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
10 May 2026
Same period 2025 Same period 2024
Rank 130 195 245
Rank change year-on-year +65 +50 -36
Permanent jobs citing ServiceNow 372 259 416
As % of all permanent jobs with remote/hybrid work options 2.02% 1.79% 1.28%
As % of the Vendors category 6.56% 4.12% 3.12%
Number of salaries quoted 208 231 375
10th Percentile £38,839 £32,500 £40,395
25th Percentile £46,250 £46,625 £51,250
Median annual salary (50th Percentile) £55,000 £69,000 £62,783
Median % change year-on-year -20.29% +9.90% +8.60%
75th Percentile £77,500 £86,875 £84,982
90th Percentile £95,750 £96,250 £91,250
UK median annual salary £65,000 £60,000 £60,918
% change year-on-year +8.33% -1.51% +5.38%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 5,675 6,293 13,343
As % of all permanent jobs with a WFH option 30.80% 43.51% 41.04%
Number of salaries quoted 3,710 3,913 9,949
10th Percentile £31,475 £31,250 £31,500
25th Percentile £42,500 £42,500 £41,250
Median annual salary (50th Percentile) £60,000 £58,500 £55,000
Median % change year-on-year +2.56% +6.36% -6.78%
75th Percentile £77,500 £75,000 £71,250
90th Percentile £95,000 £95,000 £87,500
UK median annual salary £55,000 £55,000 £50,000
% change year-on-year - +10.00% -13.04%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 10 May 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 12 (3.23%) SharePoint
2 7 (1.88%) Confluence
3 2 (0.54%) Apache Airflow
3 2 (0.54%) CMS
3 2 (0.54%) Microsoft Exchange
Applications
1 65 (17.47%) Microsoft Office
2 10 (2.69%) Microsoft Project
3 4 (1.08%) Microsoft Excel
4 1 (0.27%) Acrobat
4 1 (0.27%) EngageOne
4 1 (0.27%) Microsoft PowerPoint
Business Applications
1 23 (6.18%) Cloudability
2 19 (5.11%) Dynamics CRM
3 9 (2.42%) Dynamics NAV
3 9 (2.42%) Magento
3 9 (2.42%) Shopify
4 5 (1.34%) Remedy ITSM
5 4 (1.08%) SAP HR
5 4 (1.08%) SAP S/4HANA
6 2 (0.54%) Dynamics AX
6 2 (0.54%) Elite 3E
7 1 (0.27%) NetSuite
7 1 (0.27%) SAP GRC
7 1 (0.27%) TIBCO iProcess
Cloud Services
1 98 (26.34%) AWS
2 96 (25.81%) Microsoft 365
3 78 (20.97%) Azure
4 23 (6.18%) GCP
5 19 (5.11%) SaaS
6 17 (4.57%) Entra ID
7 14 (3.76%) Dynamics 365
8 9 (2.42%) AWS Direct Connect
8 9 (2.42%) Virtual Private Cloud
9 7 (1.88%) GitHub
10 6 (1.61%) GitHub Actions
10 6 (1.61%) Power Platform
11 4 (1.08%) IaaS
11 4 (1.08%) Mimecast
11 4 (1.08%) PaaS
12 3 (0.81%) Azure DevOps
12 3 (0.81%) Datadog
12 3 (0.81%) Oracle Service Cloud
13 2 (0.54%) Prefect
14 1 (0.27%) Azure Cosmos DB
Communications & Networking
1 18 (4.84%) VPN
2 12 (3.23%) Wi-Fi
3 10 (2.69%) WAN
4 9 (2.42%) BGP
4 9 (2.42%) Broadband
4 9 (2.42%) Cisco ASA
4 9 (2.42%) Cisco Firepower
4 9 (2.42%) Cisco ISE
4 9 (2.42%) DNS
4 9 (2.42%) Firewall
4 9 (2.42%) IPsec
4 9 (2.42%) LAN
4 9 (2.42%) MPLS
4 9 (2.42%) NetScaler
4 9 (2.42%) NX-OS
4 9 (2.42%) OSPF
4 9 (2.42%) SD-WAN
4 9 (2.42%) VXLAN
4 9 (2.42%) WLAN
5 8 (2.15%) TCP/IP
Database & Business Intelligence
1 21 (5.65%) SQL Server
2 4 (1.08%) DB2
2 4 (1.08%) Power BI
2 4 (1.08%) SQL Server Integration Services
2 4 (1.08%) SQL Server Reporting Services
3 2 (0.54%) Tableau
4 1 (0.27%) Oracle Database
4 1 (0.27%) Oracle Exadata
4 1 (0.27%) PostgreSQL
4 1 (0.27%) Relational Database
Development Applications
1 43 (11.56%) JIRA
2 8 (2.15%) Git
3 6 (1.61%) Visual Studio Code
4 4 (1.08%) Selenium
5 2 (0.54%) Cypress.io
5 2 (0.54%) Rational Rhapsody
6 1 (0.27%) Atlassian Bamboo
6 1 (0.27%) Bitbucket
6 1 (0.27%) JMeter
6 1 (0.27%) Postman
General
1 170 (45.70%) Social Skills
2 57 (15.32%) French Language
3 41 (11.02%) Finance
4 35 (9.41%) Inclusion and Diversity
5 34 (9.14%) Law
6 29 (7.80%) Analytical Skills
7 25 (6.72%) Public Sector
8 12 (3.23%) Banking
8 12 (3.23%) Swedish Language
9 11 (2.96%) Back Office
10 10 (2.69%) Games
11 7 (1.88%) Legal
11 7 (1.88%) Manufacturing
11 7 (1.88%) Organisational Skills
12 4 (1.08%) German Language
12 4 (1.08%) Marketing
13 3 (0.81%) Financial Institution
13 3 (0.81%) Presentation Skills
13 3 (0.81%) Publishing
14 2 (0.54%) Telecoms
Job Titles
1 133 (35.75%) Analyst
2 73 (19.62%) Service Analyst
3 71 (19.09%) Service Desk Analyst
4 53 (14.25%) Senior
5 32 (8.60%) Senior Analyst
6 29 (7.80%) Support Analyst
7 28 (7.53%) Developer
8 26 (6.99%) Consultant
9 24 (6.45%) IT Manager
9 24 (6.45%) ServiceNow Developer
10 20 (5.38%) Architect
10 20 (5.38%) ServiceNow Consultant
11 19 (5.11%) Project Manager
12 17 (4.57%) ServiceNow Architect
13 15 (4.03%) Applications Support
13 15 (4.03%) Applications Support Analyst
13 15 (4.03%) Lead
14 14 (3.76%) Infrastructure Manager
14 14 (3.76%) Service Manager
15 13 (3.49%) Technical Architect
Libraries, Frameworks & Software Standards
1 25 (6.72%) REST
2 22 (5.91%) SOAP
3 14 (3.76%) Middleware
4 9 (2.42%) .NET
4 9 (2.42%) Web Services
5 8 (2.15%) CSS
5 8 (2.15%) HTML
6 5 (1.34%) JSON
7 4 (1.08%) XML
8 3 (0.81%) JDBC
8 3 (0.81%) LDAP
8 3 (0.81%) OpenTelemetry
8 3 (0.81%) SAML
9 2 (0.54%) AngularJS
9 2 (0.54%) Kafka
9 2 (0.54%) Playwright
9 2 (0.54%) RabbitMQ
10 1 (0.27%) JSP
10 1 (0.27%) Oracle Fusion
10 1 (0.27%) SailPoint
Miscellaneous
1 26 (6.99%) Onboarding
2 20 (5.38%) CMDB
3 19 (5.11%) Management Information System
4 17 (4.57%) Product Ownership
5 16 (4.30%) Enterprise Software
6 15 (4.03%) Data Centre
7 11 (2.96%) Driving Licence
8 7 (1.88%) Cyber Threat
8 7 (1.88%) Cyberattack
8 7 (1.88%) Private Cloud
8 7 (1.88%) Public Cloud
9 4 (1.08%) Legacy Applications
10 3 (0.81%) AI Agents
10 3 (0.81%) Analytical Mindset
10 3 (0.81%) Virtual Team
11 2 (0.54%) Data Structures
11 2 (0.54%) NHS
11 2 (0.54%) PMI
11 2 (0.54%) Self-Motivation
11 2 (0.54%) Social Media
Operating Systems
1 54 (14.52%) Windows
2 26 (6.99%) Windows 10
3 18 (4.84%) Linux
4 12 (3.23%) Windows Server
5 3 (0.81%) Android
5 3 (0.81%) Apple iOS
6 1 (0.27%) AIX
6 1 (0.27%) CentOS
6 1 (0.27%) Red Hat Enterprise Linux
6 1 (0.27%) Solaris
6 1 (0.27%) Ubuntu
6 1 (0.27%) Unix
6 1 (0.27%) Windows Server 2016
6 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 209 (56.18%) ITSM
2 175 (47.04%) ITIL
3 85 (22.85%) Customer Service
4 83 (22.31%) Continuous Improvement
5 73 (19.62%) Service Management
6 70 (18.82%) Problem-Solving
7 69 (18.55%) Mentoring
8 65 (17.47%) Performance Metrics
9 63 (16.94%) Agile
10 55 (14.78%) Stakeholder Management
11 52 (13.98%) Service Delivery
12 43 (11.56%) AI
13 35 (9.41%) Cybersecurity
14 34 (9.14%) Change Management
14 34 (9.14%) DevOps
14 34 (9.14%) Stakeholder Engagement
15 30 (8.06%) ERP
16 27 (7.26%) CRM
17 25 (6.72%) User Experience
18 24 (6.45%) Software Licensing
Programming Languages
1 31 (8.33%) SQL
2 20 (5.38%) JavaScript
3 13 (3.49%) PowerShell
4 12 (3.23%) Python
5 9 (2.42%) Java
5 9 (2.42%) T-SQL
6 8 (2.15%) C#
7 4 (1.08%) PL/SQL
7 4 (1.08%) VB.NET
8 2 (0.54%) Bash
8 2 (0.54%) TypeScript
Qualifications
1 90 (24.19%) Degree
2 84 (22.58%) AWS Certification
3 70 (18.82%) Microsoft Certification
4 65 (17.47%) MCSE
5 23 (6.18%) AWS Certified Solutions Architect
6 22 (5.91%) Security Cleared
7 13 (3.49%) ITIL Certification
8 9 (2.42%) PMI Certification
8 9 (2.42%) SC Cleared
9 8 (2.15%) Azure Certification
10 7 (1.88%) PMP
11 5 (1.34%) DV Cleared
12 4 (1.08%) Microsoft Certified Professional
12 4 (1.08%) MOS
13 2 (0.54%) ITIL Foundation Certificate
14 1 (0.27%) BPSS Clearance
14 1 (0.27%) DBS Check
14 1 (0.27%) ISTQB
14 1 (0.27%) Postgraduate
14 1 (0.27%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 76 (20.43%) QA
2 8 (2.15%) Accessibility
3 6 (1.61%) Data Quality
4 5 (1.34%) GDPR
5 4 (1.08%) SLA
6 3 (0.81%) ISO/IEC 27001
6 3 (0.81%) PMO
7 2 (0.54%) Cyber Essentials
7 2 (0.54%) NIST
8 1 (0.27%) Cyber Essentials PLUS
8 1 (0.27%) GRC
8 1 (0.27%) ISO/IEC 19770
8 1 (0.27%) Sarbanes-Oxley
8 1 (0.27%) WCAG
System Software
1 36 (9.68%) Active Directory
2 7 (1.88%) VMware Infrastructure
3 1 (0.27%) Docker
3 1 (0.27%) Oracle RAC
3 1 (0.27%) vSphere
Systems Management
1 20 (5.38%) SCCM
2 11 (2.96%) Ansible
3 8 (2.15%) Kubernetes
3 8 (2.15%) Microsoft Intune
3 8 (2.15%) Terraform
4 6 (1.61%) Packer
4 6 (1.61%) Single Sign-On
5 2 (0.54%) Argo
5 2 (0.54%) Puppet
5 2 (0.54%) Salt
6 1 (0.27%) Active Directory Federation Services
6 1 (0.27%) Data Guard
6 1 (0.27%) Forefront Identity Manager
6 1 (0.27%) Grafana
6 1 (0.27%) Oracle Enterprise Manager
6 1 (0.27%) Oracle Flashback
6 1 (0.27%) Prometheus
6 1 (0.27%) vCenter Server
Vendors
1 138 (37.10%) Microsoft
2 24 (6.45%) Adobe
2 24 (6.45%) Apple
3 21 (5.65%) SolarWinds
4 20 (5.38%) SAP
5 18 (4.84%) Oracle
6 16 (4.30%) Cisco
7 13 (3.49%) Dynatrace
8 10 (2.69%) Workday
9 9 (2.42%) CheckPoint
9 9 (2.42%) ConnectWise
9 9 (2.42%) Fortinet
9 9 (2.42%) Meraki
9 9 (2.42%) WooCommerce
10 8 (2.15%) Citrix
11 7 (1.88%) VMware
12 6 (1.61%) BMC
12 6 (1.61%) EMC
12 6 (1.61%) F5
12 6 (1.61%) Salesforce