Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 28 January 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
28 Jan 2026
Same period 2025 Same period 2024
Rank 118 170 226
Rank change year-on-year +52 +56 -11
Permanent jobs citing ServiceNow 353 330 355
As % of all permanent jobs with remote/hybrid work options 2.25% 2.03% 1.38%
As % of the Vendors category 5.71% 5.22% 3.36%
Number of salaries quoted 169 252 299
10th Percentile £38,887 £31,250 £33,685
25th Percentile £45,000 £41,250 £50,000
Median annual salary (50th Percentile) £62,500 £62,500 £65,000
Median % change year-on-year - -3.85% +12.44%
75th Percentile £80,000 £80,000 £87,500
90th Percentile £92,500 £96,250 £96,250
UK median annual salary £65,000 £58,000 £57,500
% change year-on-year +12.07% +0.87% -

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,185 6,323 10,567
As % of all permanent jobs with a WFH option 39.38% 38.80% 41.06%
Number of salaries quoted 3,246 3,656 8,690
10th Percentile £30,000 £32,750 £32,417
25th Percentile £39,392 £45,000 £42,000
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -8.33%
75th Percentile £76,250 £77,250 £72,500
90th Percentile £90,000 £93,778 £91,934
UK median annual salary £52,500 £57,500 £52,500
% change year-on-year -8.70% +9.52% -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 28 January 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.83%) Tomcat
1 10 (2.83%) WebSphere
1 10 (2.83%) WebSphere Application Server
2 7 (1.98%) SharePoint
3 6 (1.70%) IIS
4 3 (0.85%) Confluence
5 1 (0.28%) Microsoft Exchange
Applications
1 120 (33.99%) Microsoft Office
2 7 (1.98%) Microsoft Excel
3 3 (0.85%) Chatbot
4 2 (0.57%) Microsoft Project
4 2 (0.57%) MS Visio
5 1 (0.28%) EngageOne
Business Applications
1 19 (5.38%) Remedy ITSM
2 8 (2.27%) Workday HCM
3 6 (1.70%) Dynamics CRM
3 6 (1.70%) Dynamics NAV
3 6 (1.70%) Magento
3 6 (1.70%) Shopify
4 3 (0.85%) NetSuite
5 2 (0.57%) Dynamics AX
5 2 (0.57%) Sage X3
6 1 (0.28%) assyst
6 1 (0.28%) Integrated Workplace Management System
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) TIBCO iProcess
Cloud Services
1 134 (37.96%) AWS
1 134 (37.96%) Microsoft 365
2 41 (11.61%) Azure
3 20 (5.67%) SaaS
4 12 (3.40%) Azure DevOps
5 10 (2.83%) Dynamics 365
6 8 (2.27%) Azure Logic Apps
6 8 (2.27%) Boomi
7 7 (1.98%) Entra ID
7 7 (1.98%) Power Platform
8 6 (1.70%) AWS Direct Connect
8 6 (1.70%) Virtual Private Cloud
9 5 (1.42%) Azure Cosmos DB
9 5 (1.42%) GitHub
10 4 (1.13%) Mimecast
11 3 (0.85%) Datadog
11 3 (0.85%) Oracle Service Cloud
12 2 (0.57%) GitHub Actions
12 2 (0.57%) Intacct
13 1 (0.28%) ShareGate
Communications & Networking
1 10 (2.83%) SSL
2 9 (2.55%) VPN
3 8 (2.27%) Wi-Fi
4 6 (1.70%) BGP
4 6 (1.70%) Cisco ASA
4 6 (1.70%) Cisco Firepower
4 6 (1.70%) Cisco ISE
4 6 (1.70%) Firewall
4 6 (1.70%) IPsec
4 6 (1.70%) LAN
4 6 (1.70%) MPLS
4 6 (1.70%) NetScaler
4 6 (1.70%) NX-OS
4 6 (1.70%) OSPF
4 6 (1.70%) SD-WAN
4 6 (1.70%) VXLAN
4 6 (1.70%) WAN
4 6 (1.70%) WLAN
5 5 (1.42%) DNS
5 5 (1.42%) TCP/IP
Database & Business Intelligence
1 12 (3.40%) SQL Server
2 10 (2.83%) DB2
2 10 (2.83%) PostgreSQL
3 5 (1.42%) MongoDB
4 4 (1.13%) Power BI
5 3 (0.85%) Relational Database
6 2 (0.57%) Tableau
7 1 (0.28%) GIS
Development Applications
1 38 (10.76%) JIRA
2 6 (1.70%) Git
3 1 (0.28%) Rational Rhapsody
General
1 230 (65.16%) Social Skills
2 121 (34.28%) French Language
3 95 (26.91%) Swedish Language
4 51 (14.45%) Finance
5 38 (10.76%) Banking
6 31 (8.78%) Law
7 21 (5.95%) Public Sector
8 20 (5.67%) Analytical Skills
9 10 (2.83%) Investment Banking
10 9 (2.55%) Back Office
10 9 (2.55%) Legal
11 8 (2.27%) Inclusion and Diversity
12 4 (1.13%) Marketing
13 3 (0.85%) Advertising
13 3 (0.85%) Billing
13 3 (0.85%) Manufacturing
13 3 (0.85%) Presentation Skills
13 3 (0.85%) Retail
14 2 (0.57%) Games
14 2 (0.57%) Influencing Skills
Job Titles
1 144 (40.79%) Analyst
2 125 (35.41%) Service Analyst
3 123 (34.84%) Service Desk Analyst
4 34 (9.63%) Senior
5 27 (7.65%) Developer
5 27 (7.65%) ServiceNow Developer
6 24 (6.80%) Consultant
7 20 (5.67%) Infrastructure Support
8 18 (5.10%) IT Manager
9 16 (4.53%) Applications Support
9 16 (4.53%) Lead
10 14 (3.97%) Architect
10 14 (3.97%) Technical Consultant
11 12 (3.40%) Support Analyst
11 12 (3.40%) Support Manager
12 11 (3.12%) Infrastructure Manager
12 11 (3.12%) Senior Consultant
13 10 (2.83%) Linux Support
13 10 (2.83%) Software Manager
13 10 (2.83%) Unix Support
Libraries, Frameworks & Software Standards
1 25 (7.08%) REST
1 25 (7.08%) SOAP
2 16 (4.53%) CSS
2 16 (4.53%) HTML
3 13 (3.68%) JSON
3 13 (3.68%) XML
4 11 (3.12%) LDAP
5 10 (2.83%) LAPP Stack
5 10 (2.83%) Web Services
5 10 (2.83%) WebSphere MQ
6 8 (2.27%) Middleware
6 8 (2.27%) SAML
7 5 (1.42%) YAML
8 3 (0.85%) OpenTelemetry
9 2 (0.57%) AngularJS
10 1 (0.28%) .NET
10 1 (0.28%) .NET Core
10 1 (0.28%) EDI
Miscellaneous
1 20 (5.67%) Management Information System
2 18 (5.10%) Onboarding
3 17 (4.82%) Product Ownership
4 15 (4.25%) CMDB
5 12 (3.40%) Linux Command Line
6 8 (2.27%) Data Centre
7 4 (1.13%) AI Agents
8 3 (0.85%) Virtual Team
9 2 (0.57%) Analytical Mindset
9 2 (0.57%) Enterprise Software
9 2 (0.57%) Operational Technology
9 2 (0.57%) PMI
9 2 (0.57%) Self-Motivation
9 2 (0.57%) Social Media
10 1 (0.28%) Client/Server
10 1 (0.28%) Driving Licence
10 1 (0.28%) Low-Code
10 1 (0.28%) NHS
10 1 (0.28%) Security Posture
10 1 (0.28%) Taxonomies
Operating Systems
1 42 (11.90%) Windows
2 19 (5.38%) Windows 10
3 16 (4.53%) Linux
4 11 (3.12%) Unix
5 10 (2.83%) Red Hat Enterprise Linux
6 7 (1.98%) Windows Server
7 2 (0.57%) Android
7 2 (0.57%) Apple iOS
8 1 (0.28%) Windows Server 2016
8 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 244 (69.12%) ITSM
2 234 (66.29%) ITIL
3 141 (39.94%) Customer Service
4 120 (33.99%) Performance Metrics
5 52 (14.73%) Continuous Improvement
6 49 (13.88%) Problem-Solving
7 46 (13.03%) Service Management
8 45 (12.75%) Asset Management
9 40 (11.33%) Agile
9 40 (11.33%) Service Delivery
10 36 (10.20%) Change Management
11 33 (9.35%) Mentoring
12 29 (8.22%) Stakeholder Management
13 28 (7.93%) Roadmaps
14 26 (7.37%) Problem Management
15 23 (6.52%) IT Asset Management
16 20 (5.67%) Decision-Making
17 17 (4.82%) DevOps
17 17 (4.82%) Technical Leadership
17 17 (4.82%) User Experience
Programming Languages
1 36 (10.20%) JavaScript
2 18 (5.10%) Python
3 16 (4.53%) SQL
4 14 (3.97%) PowerShell
5 6 (1.70%) C#
5 6 (1.70%) T-SQL
6 1 (0.28%) Java
6 1 (0.28%) VB.NET
Qualifications
1 140 (39.66%) Degree
2 125 (35.41%) AWS Certification
3 122 (34.56%) Microsoft Certification
4 119 (33.71%) MCSE
5 19 (5.38%) Security Cleared
6 15 (4.25%) ITIL Certification
7 12 (3.40%) SC Cleared
8 6 (1.70%) ITIL Foundation Certificate
8 6 (1.70%) PMI Certification
9 5 (1.42%) PMP
10 4 (1.13%) MCP
10 4 (1.13%) MOS
11 2 (0.57%) Computer Science Degree
11 2 (0.57%) Postgraduate
12 1 (0.28%) BPSS Clearance
12 1 (0.28%) CBAP
12 1 (0.28%) HND
12 1 (0.28%) Oracle Certification
12 1 (0.28%) PRINCE2 Certification
12 1 (0.28%) SAFe Agilist
Quality Assurance & Compliance
1 122 (34.56%) QA
2 16 (4.53%) GDPR
2 16 (4.53%) SLA
3 7 (1.98%) Data Quality
4 4 (1.13%) PMO
5 2 (0.57%) Accessibility
5 2 (0.57%) GRC
5 2 (0.57%) ISO/IEC 19770
5 2 (0.57%) NIST
6 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.28%) NIST 800
6 1 (0.28%) SOC 2
System Software
1 20 (5.67%) Active Directory
2 2 (0.57%) Docker
Systems Management
1 14 (3.97%) SCCM
2 9 (2.55%) Single Sign-On
3 5 (1.42%) Kubernetes
4 4 (1.13%) Microsoft Intune
5 1 (0.28%) Active Directory Federation Services
5 1 (0.28%) Ansible
5 1 (0.28%) Forefront Identity Manager
5 1 (0.28%) RSA Archer
5 1 (0.28%) Terraform
Vendors
1 144 (40.79%) Microsoft
2 19 (5.38%) BMC
2 19 (5.38%) Remedy
3 16 (4.53%) SolarWinds
3 16 (4.53%) Workday
4 15 (4.25%) Dynatrace
5 10 (2.83%) IBM
5 10 (2.83%) Red Hat
6 8 (2.27%) MuleSoft
7 7 (1.98%) Salesforce
8 6 (1.70%) CheckPoint
8 6 (1.70%) Cisco
8 6 (1.70%) ConnectWise
8 6 (1.70%) Fortinet
8 6 (1.70%) Meraki
8 6 (1.70%) WooCommerce
9 5 (1.42%) Freshdesk
9 5 (1.42%) Genesys
10 4 (1.13%) Citrix
11 3 (0.85%) HP