Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 12 February 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
12 Feb 2026
Same period 2025 Same period 2024
Rank 117 157 222
Rank change year-on-year +40 +65 -10
Permanent jobs citing ServiceNow 363 330 388
As % of all permanent jobs with remote/hybrid work options 2.23% 2.10% 1.41%
As % of the Vendors category 5.77% 5.31% 3.45%
Number of salaries quoted 173 260 330
10th Percentile £33,450 £31,250 £37,500
25th Percentile £43,375 £41,250 £50,000
Median annual salary (50th Percentile) £55,000 £62,500 £65,000
Median % change year-on-year -12.00% -3.85% +12.44%
75th Percentile £80,000 £80,000 £87,500
90th Percentile £94,750 £96,250 £95,170
UK median annual salary £65,000 £59,000 £59,500
% change year-on-year +10.17% -0.84% +3.48%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,290 6,209 11,249
As % of all permanent jobs with a WFH option 38.62% 39.46% 40.93%
Number of salaries quoted 3,285 3,668 9,292
10th Percentile £30,500 £32,750 £32,000
25th Percentile £40,000 £45,000 £41,250
Median annual salary (50th Percentile) £57,500 £60,000 £55,000
Median % change year-on-year -4.17% +9.09% -7.60%
75th Percentile £75,900 £76,250 £72,433
90th Percentile £90,000 £93,778 £89,000
UK median annual salary £52,500 £57,500 £51,000
% change year-on-year -8.70% +12.75% -11.30%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 12 February 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 9 (2.48%) SharePoint
2 8 (2.20%) Tomcat
2 8 (2.20%) WebSphere
2 8 (2.20%) WebSphere Application Server
3 5 (1.38%) Confluence
4 3 (0.83%) IIS
5 2 (0.55%) Microsoft Exchange
Applications
1 125 (34.44%) Microsoft Office
2 8 (2.20%) Microsoft Excel
3 2 (0.55%) Microsoft Project
3 2 (0.55%) MS Visio
4 1 (0.28%) Chatbot
4 1 (0.28%) EngageOne
4 1 (0.28%) Microsoft PowerPoint
Business Applications
1 17 (4.68%) Remedy ITSM
2 9 (2.48%) Dynamics CRM
3 8 (2.20%) Dynamics NAV
3 8 (2.20%) Magento
3 8 (2.20%) Shopify
3 8 (2.20%) Workday HCM
4 3 (0.83%) NetSuite
5 2 (0.55%) Dynamics AX
5 2 (0.55%) Sage X3
6 1 (0.28%) assyst
6 1 (0.28%) Elite 3E
6 1 (0.28%) Integrated Workplace Management System
6 1 (0.28%) Salesforce CRM
6 1 (0.28%) SAP GRC
6 1 (0.28%) SAP S/4HANA
6 1 (0.28%) TIBCO iProcess
Cloud Services
1 144 (39.67%) Microsoft 365
2 139 (38.29%) AWS
3 45 (12.40%) Azure
4 24 (6.61%) SaaS
5 13 (3.58%) Dynamics 365
6 11 (3.03%) Azure DevOps
7 9 (2.48%) Entra ID
8 8 (2.20%) AWS Direct Connect
8 8 (2.20%) Azure Logic Apps
8 8 (2.20%) Boomi
8 8 (2.20%) Power Platform
8 8 (2.20%) Virtual Private Cloud
9 4 (1.10%) Datadog
9 4 (1.10%) GitHub
9 4 (1.10%) Mimecast
10 3 (0.83%) Azure Cosmos DB
10 3 (0.83%) Oracle Service Cloud
11 2 (0.55%) Intacct
12 1 (0.28%) OneDrive
12 1 (0.28%) SuccessFactors
Communications & Networking
1 14 (3.86%) VPN
2 11 (3.03%) Wi-Fi
3 8 (2.20%) BGP
3 8 (2.20%) Cisco ASA
3 8 (2.20%) Cisco Firepower
3 8 (2.20%) Cisco ISE
3 8 (2.20%) Firewall
3 8 (2.20%) IPsec
3 8 (2.20%) LAN
3 8 (2.20%) MPLS
3 8 (2.20%) NetScaler
3 8 (2.20%) NX-OS
3 8 (2.20%) OSPF
3 8 (2.20%) SD-WAN
3 8 (2.20%) SSL
3 8 (2.20%) VXLAN
3 8 (2.20%) WAN
3 8 (2.20%) WLAN
4 7 (1.93%) DNS
4 7 (1.93%) TCP/IP
Database & Business Intelligence
1 12 (3.31%) SQL Server
2 8 (2.20%) DB2
2 8 (2.20%) PostgreSQL
3 5 (1.38%) Power BI
4 3 (0.83%) MongoDB
5 2 (0.55%) Tableau
6 1 (0.28%) GIS
6 1 (0.28%) Relational Database
Development Applications
1 42 (11.57%) JIRA
2 5 (1.38%) Git
3 2 (0.55%) Cypress.io
3 2 (0.55%) Rational Rhapsody
3 2 (0.55%) Selenium
4 1 (0.28%) JMeter
4 1 (0.28%) Postman
General
1 235 (64.74%) Social Skills
2 125 (34.44%) French Language
3 95 (26.17%) Swedish Language
4 51 (14.05%) Finance
5 33 (9.09%) Banking
6 29 (7.99%) Law
7 24 (6.61%) Public Sector
8 21 (5.79%) Analytical Skills
9 11 (3.03%) Back Office
10 10 (2.75%) Legal
11 8 (2.20%) Investment Banking
12 7 (1.93%) Inclusion and Diversity
13 5 (1.38%) Marketing
14 4 (1.10%) Presentation Skills
15 3 (0.83%) Advertising
15 3 (0.83%) Billing
15 3 (0.83%) Games
15 3 (0.83%) Manufacturing
16 2 (0.55%) Financial Institution
16 2 (0.55%) Retail
Job Titles
1 155 (42.70%) Analyst
2 131 (36.09%) Service Analyst
3 129 (35.54%) Service Desk Analyst
4 28 (7.71%) Senior
5 26 (7.16%) Developer
5 26 (7.16%) ServiceNow Developer
6 19 (5.23%) Infrastructure Support
7 18 (4.96%) Consultant
8 17 (4.68%) IT Manager
9 16 (4.41%) Applications Support
9 16 (4.41%) Architect
9 16 (4.41%) Lead
10 15 (4.13%) Support Analyst
11 13 (3.58%) Infrastructure Manager
12 12 (3.31%) IT Analyst
12 12 (3.31%) ServiceNow Architect
12 12 (3.31%) Support Manager
13 11 (3.03%) Infrastructure Support Manager
14 10 (2.75%) Senior Analyst
14 10 (2.75%) Service Manager
Libraries, Frameworks & Software Standards
1 23 (6.34%) REST
1 23 (6.34%) SOAP
2 12 (3.31%) CSS
2 12 (3.31%) HTML
3 11 (3.03%) Middleware
4 10 (2.75%) JSON
4 10 (2.75%) Web Services
5 9 (2.48%) LDAP
5 9 (2.48%) XML
6 8 (2.20%) LAPP Stack
6 8 (2.20%) SAML
6 8 (2.20%) WebSphere MQ
7 4 (1.10%) OpenTelemetry
8 3 (0.83%) YAML
9 2 (0.55%) AngularJS
9 2 (0.55%) EDI
9 2 (0.55%) Playwright
10 1 (0.28%) EDIFACT
10 1 (0.28%) Oracle Fusion
Miscellaneous
1 21 (5.79%) Product Ownership
2 20 (5.51%) Management Information System
2 20 (5.51%) Onboarding
3 14 (3.86%) CMDB
4 12 (3.31%) Data Centre
5 9 (2.48%) Linux Command Line
6 3 (0.83%) AI Agents
6 3 (0.83%) Enterprise Software
6 3 (0.83%) PMI
6 3 (0.83%) Virtual Team
7 2 (0.55%) Analytical Mindset
7 2 (0.55%) NHS
7 2 (0.55%) Self-Motivation
7 2 (0.55%) Social Media
8 1 (0.28%) Digital Signage
8 1 (0.28%) FMCG
8 1 (0.28%) IoT
8 1 (0.28%) Low-Code
8 1 (0.28%) Taxonomies
8 1 (0.28%) TRADACOMS
Operating Systems
1 42 (11.57%) Windows
2 21 (5.79%) Windows 10
3 14 (3.86%) Linux
4 9 (2.48%) Unix
5 8 (2.20%) Red Hat Enterprise Linux
6 5 (1.38%) Windows Server
7 3 (0.83%) Android
7 3 (0.83%) Apple iOS
8 1 (0.28%) Windows Server 2016
8 1 (0.28%) Windows Server 2019
Processes & Methodologies
1 244 (67.22%) ITSM
2 236 (65.01%) ITIL
3 144 (39.67%) Customer Service
4 124 (34.16%) Performance Metrics
5 58 (15.98%) Continuous Improvement
6 51 (14.05%) Service Management
7 50 (13.77%) Problem-Solving
8 44 (12.12%) Agile
9 43 (11.85%) Service Delivery
10 41 (11.29%) Asset Management
11 37 (10.19%) Mentoring
12 35 (9.64%) Change Management
12 35 (9.64%) Stakeholder Management
13 26 (7.16%) Roadmaps
14 23 (6.34%) Coaching
14 23 (6.34%) Problem Management
15 21 (5.79%) User Experience
16 19 (5.23%) CRM
16 19 (5.23%) Decision-Making
16 19 (5.23%) IT Asset Management
Programming Languages
1 31 (8.54%) JavaScript
2 16 (4.41%) Python
3 15 (4.13%) SQL
4 12 (3.31%) PowerShell
5 8 (2.20%) T-SQL
6 3 (0.83%) C#
7 2 (0.55%) TypeScript
8 1 (0.28%) Java
Qualifications
1 144 (39.67%) Degree
2 127 (34.99%) AWS Certification
3 126 (34.71%) Microsoft Certification
4 123 (33.88%) MCSE
5 18 (4.96%) Security Cleared
6 12 (3.31%) ITIL Certification
7 11 (3.03%) SC Cleared
8 7 (1.93%) PMI Certification
9 6 (1.65%) ITIL Foundation Certificate
10 5 (1.38%) PMP
11 4 (1.10%) Microsoft Certified Professional
11 4 (1.10%) MOS
12 2 (0.55%) BPSS Clearance
12 2 (0.55%) Postgraduate
13 1 (0.28%) A+ Certification
13 1 (0.28%) Computer Science Degree
13 1 (0.28%) HND
13 1 (0.28%) Oracle Certification
13 1 (0.28%) PRINCE2 Certification
13 1 (0.28%) SAFe Agilist
Quality Assurance & Compliance
1 128 (35.26%) QA
2 15 (4.13%) GDPR
3 14 (3.86%) SLA
4 7 (1.93%) Data Quality
5 5 (1.38%) PMO
6 4 (1.10%) Accessibility
7 3 (0.83%) GRC
8 2 (0.55%) ISO/IEC 19770
8 2 (0.55%) NIST
9 1 (0.28%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
9 1 (0.28%) NIST 800
9 1 (0.28%) Sarbanes-Oxley
9 1 (0.28%) SOC 2
9 1 (0.28%) WCAG
System Software
1 22 (6.06%) Active Directory
2 1 (0.28%) Docker
Systems Management
1 16 (4.41%) SCCM
2 9 (2.48%) Single Sign-On
3 5 (1.38%) Microsoft Intune
4 3 (0.83%) Kubernetes
5 1 (0.28%) Active Directory Federation Services
5 1 (0.28%) Ansible
5 1 (0.28%) Forefront Identity Manager
5 1 (0.28%) RSA Archer
5 1 (0.28%) Terraform
Vendors
1 156 (42.98%) Microsoft
2 19 (5.23%) SolarWinds
3 18 (4.96%) BMC
4 17 (4.68%) Remedy
4 17 (4.68%) Workday
5 15 (4.13%) Dynatrace
6 8 (2.20%) CheckPoint
6 8 (2.20%) Cisco
6 8 (2.20%) ConnectWise
6 8 (2.20%) Fortinet
6 8 (2.20%) IBM
6 8 (2.20%) Meraki
6 8 (2.20%) MuleSoft
6 8 (2.20%) Red Hat
6 8 (2.20%) Salesforce
6 8 (2.20%) WooCommerce
7 5 (1.38%) Citrix
7 5 (1.38%) Freshdesk
8 4 (1.10%) BigPanda
8 4 (1.10%) Oracle