Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 25 December 2025, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
25 Dec 2025
Same period 2024 Same period 2023
Rank 102 162 168
Rank change year-on-year +60 +6 +70
Permanent jobs citing ServiceNow 367 344 389
As % of all permanent jobs with remote/hybrid work options 2.40% 1.99% 1.95%
As % of the Vendors category 5.75% 5.14% 4.71%
Number of salaries quoted 178 268 331
10th Percentile £41,025 £31,250 £36,174
25th Percentile £50,000 £37,500 £50,000
Median annual salary (50th Percentile) £65,000 £59,430 £67,500
Median % change year-on-year +9.37% -11.96% +16.76%
75th Percentile £80,000 £76,250 £88,750
90th Percentile £87,500 £96,250 £97,500
UK median annual salary £65,000 £57,500 £57,500
% change year-on-year +13.04% - +2.68%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 6,382 6,699 8,261
As % of all permanent jobs with a WFH option 41.68% 38.77% 41.32%
Number of salaries quoted 3,383 4,038 6,675
10th Percentile £30,000 £32,500 £33,000
25th Percentile £38,750 £43,750 £43,000
Median annual salary (50th Percentile) £55,200 £60,000 £59,556
Median % change year-on-year -8.00% +0.75% +1.80%
75th Percentile £76,250 £77,500 £76,250
90th Percentile £90,000 £93,250 £92,500
UK median annual salary £50,200 £57,000 £55,000
% change year-on-year -11.93% +3.64% -4.35%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 25 December 2025.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 10 (2.72%) Tomcat
1 10 (2.72%) WebSphere
1 10 (2.72%) WebSphere Application Server
2 7 (1.91%) SharePoint
3 6 (1.63%) IIS
4 1 (0.27%) Confluence
4 1 (0.27%) Microsoft Exchange
Applications
1 119 (32.43%) Microsoft Office
2 15 (4.09%) Microsoft Excel
3 5 (1.36%) Microsoft PowerPoint
4 4 (1.09%) Chatbot
5 2 (0.54%) Microsoft Project
5 2 (0.54%) MS Visio
Business Applications
1 19 (5.18%) Remedy ITSM
2 8 (2.18%) Workday HCM
3 5 (1.36%) Dynamics CRM
3 5 (1.36%) Dynamics NAV
3 5 (1.36%) Magento
3 5 (1.36%) Shopify
4 3 (0.82%) NetSuite
5 2 (0.54%) Sage X3
6 1 (0.27%) assyst
6 1 (0.27%) Dynamics AX
6 1 (0.27%) Integrated Workplace Management System
6 1 (0.27%) Salesforce CRM
Cloud Services
1 120 (32.70%) AWS
1 120 (32.70%) Microsoft 365
2 31 (8.45%) Azure
3 16 (4.36%) SaaS
4 11 (3.00%) Azure DevOps
5 8 (2.18%) Azure Logic Apps
5 8 (2.18%) Boomi
5 8 (2.18%) Dynamics 365
6 6 (1.63%) Power Platform
7 5 (1.36%) Azure Cosmos DB
7 5 (1.36%) Entra ID
7 5 (1.36%) GitHub
8 3 (0.82%) AWS Direct Connect
8 3 (0.82%) Oracle Service Cloud
8 3 (0.82%) Virtual Private Cloud
9 2 (0.54%) Datadog
9 2 (0.54%) GitHub Actions
9 2 (0.54%) Intacct
10 1 (0.27%) Azure Monitor
10 1 (0.27%) OneDrive
Communications & Networking
1 10 (2.72%) SSL
2 6 (1.63%) DHCP
2 6 (1.63%) DNS
2 6 (1.63%) TCP/IP
3 4 (1.09%) VPN
4 3 (0.82%) BGP
4 3 (0.82%) Cisco ASA
4 3 (0.82%) Cisco Firepower
4 3 (0.82%) Cisco ISE
4 3 (0.82%) Firewall
4 3 (0.82%) IPsec
4 3 (0.82%) LAN
4 3 (0.82%) MPLS
4 3 (0.82%) NetScaler
4 3 (0.82%) OSPF
4 3 (0.82%) SD-WAN
4 3 (0.82%) VXLAN
4 3 (0.82%) WAN
4 3 (0.82%) Wi-Fi
4 3 (0.82%) WLAN
Database & Business Intelligence
1 11 (3.00%) SQL Server
2 10 (2.72%) DB2
2 10 (2.72%) PostgreSQL
3 5 (1.36%) MongoDB
4 4 (1.09%) Power BI
5 3 (0.82%) Relational Database
5 3 (0.82%) Tableau
6 1 (0.27%) GIS
6 1 (0.27%) Metadata
Development Applications
1 29 (7.90%) JIRA
2 5 (1.36%) Git
General
1 237 (64.58%) Social Skills
2 116 (31.61%) French Language
3 95 (25.89%) Swedish Language
4 56 (15.26%) Finance
5 39 (10.63%) Banking
6 37 (10.08%) Law
7 28 (7.63%) Legal
8 23 (6.27%) Analytical Skills
9 17 (4.63%) Public Sector
10 10 (2.72%) Investment Banking
11 9 (2.45%) Back Office
12 6 (1.63%) Inclusion and Diversity
13 5 (1.36%) Hungarian Language
14 4 (1.09%) Games
14 4 (1.09%) Marketing
14 4 (1.09%) Spanish Language
15 3 (0.82%) Advertising
15 3 (0.82%) Billing
15 3 (0.82%) Presentation Skills
15 3 (0.82%) Retail
Job Titles
1 128 (34.88%) Analyst
2 111 (30.25%) Service Analyst
3 110 (29.97%) Service Desk Analyst
4 56 (15.26%) Senior
5 41 (11.17%) Consultant
6 37 (10.08%) Developer
6 37 (10.08%) ServiceNow Developer
7 29 (7.90%) Technical Consultant
8 27 (7.36%) Senior Consultant
9 24 (6.54%) Senior Technical Consultant
10 20 (5.45%) HR Advisor
11 18 (4.90%) IT Manager
12 17 (4.63%) Infrastructure Support
13 15 (4.09%) Applications Support
14 13 (3.54%) Architect
14 13 (3.54%) Lead
15 12 (3.27%) Senior Developer
15 12 (3.27%) Senior ServiceNow Developer
16 10 (2.72%) Linux Support
16 10 (2.72%) Unix Support
Libraries, Frameworks & Software Standards
1 22 (5.99%) REST
1 22 (5.99%) SOAP
2 19 (5.18%) CSS
2 19 (5.18%) HTML
3 17 (4.63%) XML
4 16 (4.36%) JSON
5 11 (3.00%) LDAP
6 10 (2.72%) LAPP Stack
6 10 (2.72%) Web Services
6 10 (2.72%) WebSphere MQ
7 8 (2.18%) SAML
8 6 (1.63%) Middleware
9 5 (1.36%) YAML
10 2 (0.54%) OpenTelemetry
11 1 (0.27%) .NET
11 1 (0.27%) .NET Core
11 1 (0.27%) AngularJS
11 1 (0.27%) EDI
Miscellaneous
1 36 (9.81%) Onboarding
2 16 (4.36%) Management Information System
3 15 (4.09%) CMDB
4 13 (3.54%) Product Ownership
5 12 (3.27%) Linux Command Line
6 6 (1.63%) Analytical Mindset
7 5 (1.36%) AI Agents
8 4 (1.09%) Data Centre
9 3 (0.82%) Virtual Team
10 2 (0.54%) Operational Technology
10 2 (0.54%) Self-Motivation
11 1 (0.27%) Cyber Threat
11 1 (0.27%) Enterprise Software
11 1 (0.27%) IoT
11 1 (0.27%) Low-Code
11 1 (0.27%) Over-the-Top Content
11 1 (0.27%) PMI
11 1 (0.27%) Security Posture
11 1 (0.27%) Social Media
11 1 (0.27%) Taxonomies
Operating Systems
1 36 (9.81%) Windows
2 14 (3.81%) Windows 10
3 13 (3.54%) Linux
4 10 (2.72%) Red Hat Enterprise Linux
4 10 (2.72%) Unix
5 7 (1.91%) Windows Server
6 1 (0.27%) Android
6 1 (0.27%) Apple iOS
6 1 (0.27%) Windows Server 2016
6 1 (0.27%) Windows Server 2019
Processes & Methodologies
1 234 (63.76%) ITSM
2 218 (59.40%) ITIL
3 128 (34.88%) Customer Service
4 108 (29.43%) Performance Metrics
5 63 (17.17%) Problem-Solving
6 56 (15.26%) Continuous Improvement
7 44 (11.99%) Asset Management
8 41 (11.17%) Service Management
9 40 (10.90%) Service Delivery
10 33 (8.99%) Change Management
10 33 (8.99%) Decision-Making
11 29 (7.90%) Mentoring
12 27 (7.36%) Agile
12 27 (7.36%) CRM
12 27 (7.36%) Stakeholder Management
13 25 (6.81%) Data Entry
13 25 (6.81%) Problem Management
14 24 (6.54%) IT Asset Management
14 24 (6.54%) Roadmaps
15 21 (5.72%) Technical Leadership
Programming Languages
1 38 (10.35%) JavaScript
2 18 (4.90%) Python
3 14 (3.81%) PowerShell
4 13 (3.54%) SQL
5 6 (1.63%) C#
6 5 (1.36%) T-SQL
7 1 (0.27%) VB.NET
Qualifications
1 134 (36.51%) Degree
2 115 (31.34%) AWS Certification
3 107 (29.16%) Microsoft Certification
4 105 (28.61%) MCSE
5 17 (4.63%) ITIL Certification
6 16 (4.36%) Security Cleared
7 10 (2.72%) SC Cleared
8 5 (1.36%) CIPD
8 5 (1.36%) ITIL Foundation Certificate
9 3 (0.82%) PMI Certification
9 3 (0.82%) PMP
10 2 (0.54%) Computer Science Degree
10 2 (0.54%) Postgraduate
11 1 (0.27%) BPSS Clearance
11 1 (0.27%) CBAP
11 1 (0.27%) HND
11 1 (0.27%) PRINCE2 Practitioner
11 1 (0.27%) SAFe Agilist
11 1 (0.27%) Six Sigma Green Belt
11 1 (0.27%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 111 (30.25%) QA
2 30 (8.17%) GDPR
3 17 (4.63%) SLA
4 7 (1.91%) Data Quality
5 2 (0.54%) GRC
5 2 (0.54%) ISO/IEC 19770
5 2 (0.54%) NIST
5 2 (0.54%) PMO
6 1 (0.27%) Accessibility
6 1 (0.27%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
6 1 (0.27%) NIST 800
6 1 (0.27%) SOC 2
System Software
1 14 (3.81%) Active Directory
2 1 (0.27%) Docker
Systems Management
1 12 (3.27%) SCCM
2 9 (2.45%) Single Sign-On
3 5 (1.36%) Kubernetes
4 3 (0.82%) Microsoft Intune
5 1 (0.27%) Active Directory Federation Services
5 1 (0.27%) Forefront Identity Manager
5 1 (0.27%) RSA Archer
Vendors
1 140 (38.15%) Microsoft
2 39 (10.63%) Workday
3 19 (5.18%) BMC
3 19 (5.18%) Remedy
4 11 (3.00%) Dynatrace
4 11 (3.00%) SolarWinds
5 10 (2.72%) IBM
5 10 (2.72%) Red Hat
6 8 (2.18%) MuleSoft
7 6 (1.63%) Freshdesk
7 6 (1.63%) Genesys
7 6 (1.63%) Salesforce
8 5 (1.36%) ConnectWise
8 5 (1.36%) WooCommerce
9 4 (1.09%) Citrix
10 3 (0.82%) CheckPoint
10 3 (0.82%) Cisco
10 3 (0.82%) Fortinet
10 3 (0.82%) Meraki
10 3 (0.82%) Snow