Hybrid/Remote ServiceNow Job Trends

ServiceNow
UK > Work from Home

The table below provides summary statistics for permanent remote or hybrid work requiring knowledge or experience of ServiceNow products and/or services. It includes a benchmarking guide to the annual salaries offered in vacancies that cited ServiceNow over the 6 months leading up to 3 August 2026, comparing them to the same period in the previous two years.

The figures below represent the IT labour market in general and are not representative of salaries within ServiceNow.

6 months to
3 Aug 2026
Same period 2025 Same period 2024
Rank 138 199 220
Rank change year-on-year +61 +21 -32
Permanent jobs citing ServiceNow 445 273 378
As % of all permanent jobs with remote/hybrid work options 2.00% 1.64% 1.50%
As % of the Vendors category 6.24% 3.46% 3.88%
Number of salaries quoted 254 215 334
10th Percentile £35,150 £36,750 £35,924
25th Percentile £46,696 £50,250 £45,000
Median annual salary (50th Percentile) £61,500 £65,000 £60,000
Median % change year-on-year -5.38% +8.33% -4.00%
75th Percentile £80,000 £76,875 £76,250
90th Percentile £95,000 £96,250 £88,750
UK median annual salary £70,000 £61,500 £58,800
% change year-on-year +13.82% +4.59% -1.22%

All Vendors
Work from Home

ServiceNow falls under the Vendor Products and Services category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies with a remote or hybrid options requiring knowledge or experience of all vendor products and services.

Permanent vacancies with a requirement for knowledge or experience of vendor products and services 7,135 7,886 9,754
As % of all permanent jobs with a WFH option 31.99% 47.49% 38.77%
Number of salaries quoted 5,057 4,099 6,547
10th Percentile £32,500 £29,000 £32,500
25th Percentile £42,500 £38,154 £41,250
Median annual salary (50th Percentile) £60,000 £55,000 £56,525
Median % change year-on-year +9.09% -2.70% -5.79%
75th Percentile £77,500 £73,750 £75,000
90th Percentile £97,500 £93,778 £90,000
UK median annual salary £57,500 £52,500 £52,500
% change year-on-year +9.52% - -8.70%

ServiceNow
Job Vacancy Trend for Remote/Hybrid Jobs

Historical trend showing the proportion of permanent IT job postings citing ServiceNow and offering remote or hybrid work options relative to all permanent IT jobs advertised.

ServiceNow job vacancy trend for remote/hybrid jobs

ServiceNow
Salary Trend for Remote/Hybrid Jobs

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow.

Salary distribution trend for jobs with remote/hybrid work options citing ServiceNow

ServiceNow
Salary Histogram for Remote/Hybrid Jobs

Salary distribution for jobs with remote/hybrid work options citing ServiceNow over the 6 months to 3 August 2026.

ServiceNow salary histogram for jobs with remote/hybrid work options

ServiceNow
Co-Occurring Skills & Capabilities in Remote/Hybrid Jobs by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 14 (3.15%) SharePoint
2 12 (2.70%) Anypoint
2 12 (2.70%) Mule
3 11 (2.47%) Microsoft Exchange
4 6 (1.35%) Confluence
5 2 (0.45%) Apache Airflow
5 2 (0.45%) CMS
Applications
1 86 (19.33%) Microsoft Office
2 26 (5.84%) Microsoft Project
3 8 (1.80%) Microsoft Excel
4 4 (0.90%) Microsoft PowerPoint
5 1 (0.22%) Acrobat
5 1 (0.22%) MS Visio
Business Applications
1 26 (5.84%) Dynamics CRM
1 26 (5.84%) Remedy ITSM
2 24 (5.39%) Cloudability
3 4 (0.90%) SAP HR
4 3 (0.67%) SAP S/4HANA
5 2 (0.45%) Dynamics NAV
5 2 (0.45%) Elite 3E
5 2 (0.45%) Magento
5 2 (0.45%) Shopify
6 1 (0.22%) NetSuite
6 1 (0.22%) Salesforce CRM
Cloud Services
1 131 (29.44%) Microsoft 365
2 123 (27.64%) AWS
3 82 (18.43%) Azure
4 32 (7.19%) Entra ID
5 25 (5.62%) GCP
6 10 (2.25%) SaaS
7 6 (1.35%) GitHub
7 6 (1.35%) GitHub Actions
8 5 (1.12%) Power Platform
9 4 (0.90%) Dynamics 365
9 4 (0.90%) IaaS
9 4 (0.90%) OpenShift
9 4 (0.90%) PaaS
10 3 (0.67%) Google Workspace
11 2 (0.45%) AWS Direct Connect
11 2 (0.45%) Datadog
11 2 (0.45%) Miro
11 2 (0.45%) OneDrive
11 2 (0.45%) Prefect
11 2 (0.45%) Virtual Private Cloud
Communications & Networking
1 22 (4.94%) TCP/IP
2 18 (4.04%) VPN
3 15 (3.37%) SSL
4 11 (2.47%) Broadband
4 11 (2.47%) DNS
5 10 (2.25%) DHCP
6 7 (1.57%) Wi-Fi
7 4 (0.90%) VLAN
8 3 (0.67%) Firewall
8 3 (0.67%) WAN
9 2 (0.45%) BGP
9 2 (0.45%) Cisco ASA
9 2 (0.45%) Cisco ISE
9 2 (0.45%) Ethernet
9 2 (0.45%) IPsec
9 2 (0.45%) LAN
9 2 (0.45%) MPLS
9 2 (0.45%) NetScaler
9 2 (0.45%) OSPF
9 2 (0.45%) WLAN
Database & Business Intelligence
1 19 (4.27%) SQL Server
2 4 (0.90%) Db2
2 4 (0.90%) Power BI
2 4 (0.90%) SQL Server Integration Services
2 4 (0.90%) SQL Server Reporting Services
3 2 (0.45%) MySQL
4 1 (0.22%) Oracle Database
4 1 (0.22%) Oracle Exadata
4 1 (0.22%) PostgreSQL
4 1 (0.22%) Relational Database
Development Applications
1 49 (11.01%) JIRA
2 6 (1.35%) Git
2 6 (1.35%) Visual Studio Code
3 4 (0.90%) Atlassian Bamboo
3 4 (0.90%) Bitbucket
4 3 (0.67%) Selenium
5 1 (0.22%) Cypress.io
5 1 (0.22%) Jaeger
General
1 187 (42.02%) Social Skills
2 65 (14.61%) Finance
3 51 (11.46%) Public Sector
4 48 (10.79%) Swedish Language
5 42 (9.44%) Law
6 32 (7.19%) Analytical Skills
6 32 (7.19%) Banking
7 31 (6.97%) Inclusion and Diversity
8 29 (6.52%) French Language
9 17 (3.82%) Legal
10 13 (2.92%) Organisational Skills
11 12 (2.70%) Games
12 5 (1.12%) Manufacturing
12 5 (1.12%) Welsh Language
13 4 (0.90%) German Language
13 4 (0.90%) Publishing
13 4 (0.90%) Telecoms
14 3 (0.67%) Korean Language
15 2 (0.45%) Back Office
15 2 (0.45%) Investment Banking
Job Titles
1 138 (31.01%) Analyst
2 82 (18.43%) Service Analyst
3 80 (17.98%) Service Desk Analyst
4 61 (13.71%) Senior
5 53 (11.91%) Developer
6 51 (11.46%) IT Manager
7 35 (7.87%) Lead
8 32 (7.19%) ServiceNow Developer
9 31 (6.97%) Consultant
9 31 (6.97%) Project Manager
10 30 (6.74%) Architect
11 28 (6.29%) ServiceNow Architect
11 28 (6.29%) ServiceNow Consultant
12 26 (5.84%) Senior Analyst
13 24 (5.39%) IT Project Manager
14 22 (4.94%) Support Analyst
15 21 (4.72%) ServiceNow Manager
16 16 (3.60%) IT Analyst
17 15 (3.37%) IT Support
17 15 (3.37%) Support Engineer
Libraries, Frameworks & Software Standards
1 25 (5.62%) REST
2 22 (4.94%) SOAP
3 13 (2.92%) JWT
3 13 (2.92%) Web Services
4 12 (2.70%) .NET
4 12 (2.70%) MUnit
4 12 (2.70%) OAuth
4 12 (2.70%) OAuth2
4 12 (2.70%) RAML
5 4 (0.90%) JDBC
5 4 (0.90%) LDAP
5 4 (0.90%) Middleware
6 3 (0.67%) CSS
6 3 (0.67%) HTML
6 3 (0.67%) SAML
7 2 (0.45%) Kafka
7 2 (0.45%) OpenTelemetry
7 2 (0.45%) RabbitMQ
8 1 (0.22%) Oracle Fusion
8 1 (0.22%) Playwright
Miscellaneous
1 34 (7.64%) CMDB
2 33 (7.42%) Enterprise Software
3 30 (6.74%) Driving Licence
4 21 (4.72%) Onboarding
5 15 (3.37%) Management Information System
6 14 (3.15%) Legacy Systems
7 11 (2.47%) Cyber Threat
7 11 (2.47%) Cyberattack
7 11 (2.47%) Product Ownership
8 7 (1.57%) Private Cloud
8 7 (1.57%) Public Cloud
9 6 (1.35%) Self-Motivation
10 5 (1.12%) Data Centre
11 4 (0.90%) Legacy Applications
12 3 (0.67%) AI Agents
12 3 (0.67%) Analytical Mindset
12 3 (0.67%) Greenfield Project
13 2 (0.45%) Data Structures
14 1 (0.22%) Hybrid Cloud
14 1 (0.22%) Virtual Team
Operating Systems
1 58 (13.03%) Windows
2 22 (4.94%) Windows Server
3 20 (4.49%) Linux
4 10 (2.25%) Windows 10
5 5 (1.12%) Mac OS
5 5 (1.12%) Unix
6 1 (0.22%) AIX
6 1 (0.22%) Android
6 1 (0.22%) Apple iOS
6 1 (0.22%) CentOS
6 1 (0.22%) Red Hat Enterprise Linux
6 1 (0.22%) Solaris
6 1 (0.22%) Ubuntu
Processes & Methodologies
1 244 (54.83%) ITSM
2 230 (51.69%) ITIL
3 106 (23.82%) Customer Service
4 84 (18.88%) Performance Metrics
5 83 (18.65%) Mentoring
6 82 (18.43%) Continuous Improvement
7 80 (17.98%) Problem-Solving
8 77 (17.30%) Service Management
9 75 (16.85%) Agile
10 67 (15.06%) AI
11 66 (14.83%) Stakeholder Management
12 49 (11.01%) DevOps
13 48 (10.79%) Stakeholder Engagement
14 44 (9.89%) Cybersecurity
15 41 (9.21%) Service Delivery
16 34 (7.64%) ERP
17 33 (7.42%) Project Management
17 33 (7.42%) Roadmaps
18 30 (6.74%) CRM
19 29 (6.52%) CI/CD
Programming Languages
1 35 (7.87%) SQL
2 30 (6.74%) PowerShell
3 24 (5.39%) Python
4 18 (4.04%) JavaScript
5 16 (3.60%) Java
6 12 (2.70%) DataWeave
7 8 (1.80%) Bash
7 8 (1.80%) C#
8 7 (1.57%) T-SQL
9 4 (0.90%) PL/SQL
9 4 (0.90%) VB.NET
10 1 (0.22%) TypeScript
Qualifications
1 105 (23.60%) Degree
2 102 (22.92%) AWS Certification
3 84 (18.88%) Microsoft Certification
4 77 (17.30%) MCSE
5 57 (12.81%) Security Cleared
6 34 (7.64%) SC Cleared
7 24 (5.39%) AWS Certified Solutions Architect
8 17 (3.82%) ITIL Certification
9 15 (3.37%) DV Cleared
10 10 (2.25%) BPSS Clearance
11 9 (2.02%) ITIL Foundation Certificate
12 8 (1.80%) Azure Certification
13 5 (1.12%) DBS Check
14 4 (0.90%) PMP
15 3 (0.67%) PMI Certification
16 2 (0.45%) A+ Certification
16 2 (0.45%) MCSA
17 1 (0.22%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 95 (21.35%) QA
2 22 (4.94%) SLA
3 7 (1.57%) Accessibility
4 5 (1.12%) ISO/IEC 27001
5 3 (0.67%) Data Quality
6 2 (0.45%) COBIT
6 2 (0.45%) Cyber Essentials
6 2 (0.45%) GRC
6 2 (0.45%) NIST
6 2 (0.45%) PMO
7 1 (0.22%) Actionable Recommendations
7 1 (0.22%) Cyber Essentials PLUS
7 1 (0.22%) GDPR
System Software
1 28 (6.29%) Active Directory
2 11 (2.47%) VMware Infrastructure
3 3 (0.67%) Hyper-V
4 1 (0.22%) Oracle RAC
4 1 (0.22%) vSphere
Systems Management
1 26 (5.84%) Microsoft Intune
2 13 (2.92%) Ansible
3 12 (2.70%) CloudHub
3 12 (2.70%) Kubernetes
4 8 (1.80%) Single Sign-On
5 7 (1.57%) Terraform
6 6 (1.35%) Packer
6 6 (1.35%) SCCM
7 5 (1.12%) ZABBIX
8 4 (0.90%) Autotask
8 4 (0.90%) Grafana
8 4 (0.90%) Prometheus
9 3 (0.67%) Norton AntiVirus
10 2 (0.45%) Argo
10 2 (0.45%) Jamf Pro
10 2 (0.45%) Puppet
10 2 (0.45%) Salt
11 1 (0.22%) Data Guard
11 1 (0.22%) Oracle Flashback
11 1 (0.22%) Zipkin
Vendors
1 175 (39.33%) Microsoft
2 47 (10.56%) SAP
3 33 (7.42%) Oracle
4 29 (6.52%) Apple
5 26 (5.84%) Remedy
6 25 (5.62%) Adobe
7 20 (4.49%) BMC
8 17 (3.82%) Salesforce
9 14 (3.15%) MuleSoft
9 14 (3.15%) VMware
10 10 (2.25%) Cisco
11 8 (1.80%) Freshdesk
11 8 (1.80%) Splunk
12 6 (1.35%) EMC
12 6 (1.35%) F5
12 6 (1.35%) Palo Alto
13 5 (1.12%) ConnectWise
13 5 (1.12%) Dynatrace
13 5 (1.12%) Workday
14 4 (0.90%) SolarWinds