Customer Support Assistant
- Hiring Organisation
- The Maine Group
- Location
- Hampstead, London, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £28,000 - £32,000 per annum
enquiries via phone, email, and app-based support Diagnosing issues related to products, systems, and customer portals Logging, managing, and updating cases through a CRM/ticketing platform Working closely with technical and field service teams to resolve customer issues Monitoring device data and dashboards to identify faults or trends … communication Detail-oriented with strong problem-solving skills Proactive, organised, and able to manage multiple cases at once Preferred (but not required): Experience with CRM systems Knowledge of technical systems or technologies relevant to the role What We Offer Salary of £28,000 to £32,000 depending on experience Full ...