functions within our organization, operating as a key member of the senior leadership team and reporting directly to the Chief Compliance Officer. The role combines oversight of enterprise risk management with strategic leadership of our assurance activities, serving as a critical second line of defense partner to the business. The Snr Manager, Risk and Compliance will drive the maturation … of our risk management capabilities while preparing for and executing the integration of the Assurance function. This leader will be responsible for developing and implementing an integrated risk and assurance framework that scales with our growing organization and meets regulatory expectations. Key job responsibilities • Lead and develop a team of risk professionals (currently 5 members) and prepare for the … integration and leadership of the Assurance function, creating a unified and effective second line organization. • Design and implement a comprehensive risk management framework, including risk assessment methodologies, control testing approaches, and reporting mechanisms that align with industry standards and regulatory requirements. • Provide strategic direction on risk and assurance matters to senior leadership, including regular reporting on risk profile, control More ❯
functions within our organization, operating as a key member of the senior leadership team and reporting directly to the Chief Compliance Officer. The role combines oversight of enterprise risk management with strategic leadership of our assurance activities, serving as a critical second line of defense partner to the business. The Snr Manager, Risk and Compliance will drive the maturation … of our risk management capabilities while preparing for and executing the integration of the Assurance function. This leader will be responsible for developing and implementing an integrated risk and assurance framework that scales with our growing organization and meets regulatory expectations. Key job responsibilities • Lead and develop a team of risk professionals (currently 5 members) and prepare for the … integration and leadership of the Assurance function, creating a unified and effective second line organization. • Design and implement a comprehensive risk management framework, including risk assessment methodologies, control testing approaches, and reporting mechanisms that align with industry standards and regulatory requirements. • Provide strategic direction on risk and assurance matters to senior leadership, including regular reporting on risk profile, control More ❯
systems evolve and building aircraft on the system as the company moves platforms in and out of service. This is a key role that requires an element of project management as the company continue to look for better ways to operate on Aerotrac. The selected applicant will also be key to building their team to support the work of … Authority (MAA) European Union Aviation Safety Agency (EASA) Other relevant regulators as required. Operate strictly within approved regulatory frameworks and defined privileges. Safety & Quality Assurance Support the Company Safety Management System (SMS) by identifying and reporting any conditions that may compromise flight safety or personnel wellbeing. Ensure adherence to international standards, including: ISO 9001 - Quality Management ISO … Environmental Management ISO 45001 - Occupational Health & Safety ISO 27001 - Information Security Maintain and apply up-to-date risk assessments for all Aerotrac-related tasks. Promote and enforce safe systems of work across all support and training activities. Establish and lead the Aerotrac Support & Training function within Draken Europe, developing processes for company-wide integration. Build a centre of excellence More ❯
meet required Service Levels. Technical design work in the general Computing Infrastructure (physical and virtual) to implement high quality support and continuous improvement Insurance activities that support pro-active management, monitoring and optimisation of the insurance application infrastructure. Extensive working with third parties Working knowledge of Linux. Developing such skills as are necessary to support new technologies Personal workload … management in support of ITIL Incident and Problem Management, through use of ticketing systems. Adherence to ITIL ChangeManagement processes. Good technical authoring and procedure writing skills. Flexible working hours, with frequent need to work additional hours at short notice. Inclusion on the teams 24x7 service support rota Required Skills/Attributes: Extensive IT industry experience … SQL server. Strong customer facing verbal and written communication skills Motivated by efficient use of technology to solve business problems Lateral thinking and problem solving ability Good personal workload management and ability to work to deadlines 'Completer finisher' with a high attention to detail Positive attitude and enthusiasm for personal improvement If you believe you have the right experience More ❯
The work will involve closely liaising with cross-functional teams to ensure that all project deliverables meet business expectations and business goals. The ideal candidate will have strong project management experience, excellent problem-solving skills, and a proven track record of delivering complex projects successfully in related applications and platforms. You will be working as part of a team … are organized and in conformance with timeline and deliverables requirements Develop and maintain project plans, tracking overall progress and achievement of milestones Report project risks and outcomes to appropriate management channels, and escalate issues according to project communication plan Support the functions of the PMO and in the coordination and control of changemanagement processes and procedures … to the responsibilities listed above, the job holder may be required to perform other duties as assigned from time to time by their manager or a senior leader. Relationship Management: Primary point of contact for project delivery throughout the project lifecycle, ensuring clear and consistent communication. Build strong relationships with stakeholders to ensure satisfaction and understanding of the business More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Owen Reed
and to play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will manage a team of 2 HRIS Analysts and … oversee the day to day management of our current HRIS platform, SelectHR and reviewing our HR technology needs for the future. You will be responsible for ensuring SelectHR remains supported, focusing on system builds, applying patches/releases, data flows, security, reporting and analytics. This role combines your technical excellence, HRIS system and business knowledge, helping to ensure our … and signed off by the relevant business teams Manage all SelectHR environments ensuring Test/UAT environments are regularly refreshed Manage and coordinate global and regional systems projects, leading changemanagement and training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery More ❯
and to play a pivotal role in reviewing our HR technology platform. The successful candidate will be responsible for identifying and rolling out improvements, overseeing the delivery of regular management reporting requirements and working with HR colleagues to ensure data is accurate. Working as part of the HR function, you will manage a team of 2 HRIS Analysts and … oversee the day to day management of our current HRIS platform, SelectHR and reviewing our HR technology needs for the future. You will be responsible for ensuring SelectHR remains supported, focusing on system builds, applying patches/releases, data flows, security, reporting and analytics. This role combines your technical excellence, HRIS system and business knowledge, helping to ensure our … and signed off by the relevant business teams Manage all SelectHR environments ensuring Test/UAT environments are regularly refreshed Manage and coordinate global and regional systems projects, leading changemanagement and training activities as necessary Allocate HRIS resources to plan and manage high intensity annual processes, such as appraisals and salary reviews Monitor and enhance service delivery More ❯
The ITSM Service Manager will be responsible for collaborating with various team leads to understand their processes and define the workflows needed to be configured in the IT Service Management (ITSM) system. This role requires strong communication skills, a deep understanding of ITSM, and the ability to drive process improvements across the organization Key Responsibilities: Collaboration: Meet regularly with … training and support to team members on new workflows and ITSM processes. Reporting: Generate and analyze reports to monitor the effectiveness of workflows and identify areas for improvement. Stakeholder Management: Build and maintain strong relationships with key stakeholders to ensure alignment and successful implementation of workflows. Problem Solving: Address and resolve any issues related to workflow configuration and ITSM … processes. Vendor Management: Manage relationships with ITSM vendors and ensure that issues escalated to them are resolved promptly and effectively ("voice of the customer"). ChangeManagement: Ensure new ITSM functionality are deployed with stakeholders awareness and concerns raised are proactively addressed. Consistency and Global Standards: Ensure that processes are consistent and standardized across the organization globally. More ❯
future duties and responsibilities You'll work closely with leadership to drive service excellence by sustaining and enhancing a bespoke LAN environment. Your focus on continuous improvement and effective changemanagement will ensure that critical network services are delivered reliably, meeting the evolving needs of our clients. Key Responsibilities: • Introduce and manage SLAs and KPIs on behalf of … against agreed SLAs and KPIs. • Lead or consult on continuous service improvement initiatives. • Facilitate collaboration among contract and client colleagues to optimise service delivery. • Oversee obsolescence, licence, and configuration management activities. • Advise leadership on service design, implementation, and the management of an ITSM model suited to departmental needs. Required qualifications to be successful in this role • IT Service … Management (ITSM) qualification (minimum foundation level) and experience using ITSM tools (e.g., HELIX). • Project management qualification (minimum foundation level) and practical experience (agile or waterfall). • Proven experience drafting and managing SLAs and service reporting using tools such as PowerPoint, Excel, and Visio. • Demonstrated ability in managing continuous service improvement processes. • Strong collaborative skills with experience in More ❯
chemical treatment systems, pumps, motors, VFD's, and building automation systems. Key job responsibilities Cover gaps in a 24 x 7 rotating shift roster. Responsible for the on-site management of contractors, sub-contractors and vendors, ensuring that all work performed, is in accordance with established practices, procedures & local legislation. Establish performance benchmarks, conduct analyses & prepare reports on all … aspects of the critical facility infrastructure operations & maintenance. Generate ChangeManagement requests & Incident Management tickets for events that DCEO are responsible to manage. Work with DC managers (IT) and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability, sustainability and efficiency. Establish documentation relevant to business & facility operations. Responsible for the installation … of the racks and the provision of power/cooling within it's constraints. Review the management of both routine maintenance and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc. Assist in the design, implementation, commissioning and build out More ❯
PMO lead London Contract - inside IR35 2 days a week in London We are looking for a PMO to join our Transformation and Change team. If you are organised, enjoy solving problems, the satisfaction of owning the delivery of projects from start to finish and building strong teams and relationships this could be a great fit for you. As … a PMO within Transformation and Change you could make a significant impact by contributing towards the success of clients, helping them to effectively and efficiently manage transformation and change initiatives in a fast-paced and ever-evolving industry. Responsibilities include · Day to day management and central point of contact for the project organisation and delivery · Own and … escalate risks/issues/lessons learnt · Support and challenge the project team to ensure best practice processes are followed and desired project outcome is achieved · Undertake other Transformation & Change lifecycle roles/responsibilities as required Skills and Experience · 10 years+ in changemanagement roles (e.g. PM, BA, PMO) · 5 years+ in PM roles · Good understanding of More ❯
Central London, London, England, United Kingdom Hybrid / WFH Options
The MDU
legacy policy administration platform with a scalable, future-ready solution. While the role will initially be dedicated to Synthesis, the successful candidate is expected to contribute to future enterprise change and digital delivery initiatives. The role suits a fast-learning, highly personable analyst with a strong focus on agile software delivery, stakeholder engagement, wireframing capabilities, and experience defining and … and support test planning to ensure quality outcomes and traceability against user stories• Track progress and surface risks, blockers, and delivery issues in stand-ups and status meetings• Support change initiatives through targeted communications and user enablement, including demos or training sessions Programme Contribution • Define epics, user stories, and acceptance criteria aligned to the programme’s solution scope and … business objectives• Support the end-to-end solution lifecycle across business operations, digital systems, and service workflows Delivery Alignment & Backlog Management • Manage backlog in Azure DevOps, ensuring readiness for sprint planning, development, and testing (Jira experience advantageous for those new to ADO)• Collaborate directly with business stakeholders and development teams to refine backlog items and ensure clarity, feasibility, and More ❯
City of London, London, United Kingdom Hybrid / WFH Options
Russell & Bromley
align with our long-term strategy. From running discovery workshops to documenting to-be processes, you’ll act as the key bridge between business teams and technical delivery — ensuring change is thoughtful, joined-up, and adds measurable value. Key Responsibilities Work with stakeholders to understand existing business processes and identify opportunities for improvement Facilitate workshops to test ideas, validate … Translate business needs into detailed, well-documented requirements and process maps Evaluate solutions and recommend options aligned to our strategic priorities Help define and measure the business benefits of change initiatives Communicate clearly and adaptively across technical and non-technical audiences Manage stakeholder expectations on scope, timelines and deliverables Support the design and implementation of new business processes Promote … successful outcomes About You Strong communicator with natural curiosity and an analytical mindset. Comfortable navigating ambiguity, you’ll bring clarity and direction to complex challenges and help teams deliver change with confidence. 1–3 years' experience in a Business Analyst, project or technical delivery role Experience across full project lifecycle and using core BA techniques Ability to document processes More ❯
align with our long-term strategy. From running discovery workshops to documenting to-be processes, you’ll act as the key bridge between business teams and technical delivery — ensuring change is thoughtful, joined-up, and adds measurable value. Key Responsibilities Work with stakeholders to understand existing business processes and identify opportunities for improvement Facilitate workshops to test ideas, validate … Translate business needs into detailed, well-documented requirements and process maps Evaluate solutions and recommend options aligned to our strategic priorities Help define and measure the business benefits of change initiatives Communicate clearly and adaptively across technical and non-technical audiences Manage stakeholder expectations on scope, timelines and deliverables Support the design and implementation of new business processes Promote … successful outcomes About You Strong communicator with natural curiosity and an analytical mindset. Comfortable navigating ambiguity, you’ll bring clarity and direction to complex challenges and help teams deliver change with confidence. 1–3 years' experience in a Business Analyst, project or technical delivery role Experience across full project lifecycle and using core BA techniques Ability to document processes More ❯
our digital & data strategy, joining us on our journey and developing yourself along the way. An opportunity has arisen to join a dynamic, cross functional team and make meaningful change within the Bupa Care Services as an Application IT Service Owner, for a predominantly SaaS environment. We are looking for experienced IT professionals with a strong background in Application … Service Management, Service Optimisation, Resilience and Continuous Improvement practises to join our growing Technology team. How you’ll help us make health happen: Gather feedback on service performance and establish improvement plans. Support onboarding and introduction of new products and services. Collaborate with Care Systems Support and Service Desk for seamless end-to-end service. Act as a conduit … and escalation point for incident and security management. Manage the Configuration Management Database (CMDB) and ensure application/infrastructure interdependencies are understood. Perform daily tasks to keep applications running effectively. Manage obsolescence and maintain relevant registers. Ensure security and compliance of technology products with Enterprise Policy. Lead incident response, communicate with stakeholders, and conduct root cause analysis. Identify and More ❯
Our client, an IT Services Provider specialising in software and managed services is looking for an organised Change & Project Coordinator to join their PMO team in Gateshead and support the delivery of key change initiatives across the organisation. This role, situated within the Project Management Office (PMO), encompasses managing changes across software products, business processes, tools, and … technologies. What you will be doing: You will ensure that all change initiatives are effectively assessed, documented, and transitioned into projects when necessary, coordinating their handover to Project Managers (PMs) and ensuring all relevant stakeholders are informed of project commencement. This role involves monitoring Project Managers' workloads, managing project-related risks, and providing support to Project Managers as needed. … Other duties include: Co-ordinating all activities necessary to control, track, and audit changes across the organisation, including software, processes, and tools. Managing change requests and facilitating approvals. Workload reporting. Facilitating the conversion of approved change requests into projects. Ensuring all relevant stakeholders are provided with necessary documentation. Monitoring and reporting on Project Managers' workload distribution and providing More ❯
Gateshead, Tyne and Wear, Tyne & Wear, United Kingdom
CBSbutler Holdings Limited trading as CBSbutler
Our client, an IT Services Provider specialising in software and managed services is looking for an organised Change & Project Coordinator to join their PMO team in Gateshead and support the delivery of key change initiatives across the organisation. This role, situated within the Project Management Office (PMO), encompasses managing changes across software products, business processes, tools, and … technologies. What you will be doing: You will ensure that all change initiatives are effectively assessed, documented, and transitioned into projects when necessary, coordinating their handover to Project Managers (PMs) and ensuring all relevant stakeholders are informed of project commencement. This role involves monitoring Project Managers' workloads, managing project-related risks, and providing support to Project Managers as needed. … Other duties include: Co-ordinating all activities necessary to control, track, and audit changes across the organisation, including software, processes, and tools. Managing change requests and facilitating approvals. Workload reporting. Facilitating the conversion of approved change requests into projects. Ensuring all relevant stakeholders are provided with necessary documentation. Monitoring and reporting on Project Managers' workload distribution and providing More ❯
you to become an integral member of TNS' global network support function. You will be part of an operations support team providing first line support, partner escalation and incident management across the TNS network. You will be responsible for the monitoring and support of our global payments network - and should be geared to the role of upkeeping high availability … you to become an integral member of TNS' global network support function. You will be part of an operations support team providing first line support, partner escalation and incident management across the TNS network. You will be responsible for the monitoring and support of our global payments network - and should be geared to the role of upkeeping high availability … meet service availability SLAs. Working on a shift rota ( 12-hour day/night shifts ) providing24 x 7 x 365 operational support, you will be responsible for: Monitoring and management of the Global TNS Payments network. Responsible for monitoring the health of network connectivity and performance and logging of all service incidents in the incident management system Monitoring More ❯
to investment managers and financial institutions and is authorised and regulated by the Financial Conduct Authority in the United Kingdom. The client's service offering encompasses the full asset management life cycle, including a portfolio management system, risk analysis, operations (trade processing, fund accounting, and treasury services), compliance support, and investor relations services. The customer employs over … problem-solving or escalation Skills Must have Minimum 5 years' experience in IT Technical skills including VDI administration & troubleshooting, Active Directory administration (including GPO), understanding of control principles (Release, ChangeManagement, etc.), and familiarity with best practice methodologies such as ITIL Proficiency with Microsoft Office Suite 2016/2019/365 Understanding of build and client distribution architectures … skills Self-starter attitude, well-organized, energetic, enthusiastic, and capable of working in a busy team Awareness of the role of IT in business Nice to have ITIL Service Management Foundation University Degree or equivalent PowerShell scripting or other scripting languages Experience with VMWare Horizon, Exchange 2016 user administration, SCCM 2012+ (including application/package and software update creation More ❯
large-scale program and creating a world-class high-performance organization. The Process Improvement Senior Manager is responsible for driving efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits) by developing process standardization strategy & leading process improvements in accordance with methodologies such as, but not limited to, the process deep dive lifecycle, RCA, Lean 6Sigma as … tools to deliver cost improvement and process standardization through automation, digitalization, and process discipline. Key Responsibilities • Operational excellence to drive efficiency improvements within the assigned process domain (Payroll, Time Management or Benefits). • In collaboration with business leaders develop and execute a data driven approach to continuous improvement utilizing impactful measures and dashboarding that unlock ongoing operational efficiency • Provide … operational performance. • Support delivery of organizational capability and effectiveness plan in line with digital transformation strategy and identify digitalization and automation opportunities within supported business unit. • Project/Program Management and leadership of strategic process improvement and automation initiatives to drive cost improvement. • Develop and Lead process standardization • work across different business, functions, and regions to understand end-to More ❯
to have 15-20 years of experience in managing Data related projects, including at least 2 large transformation projects. The candidate should have a deep awareness of the data management life cycle, exceptional project management skills, and a solid grasp of benefits management are essential for effectively managing and executing large/complex data-centric programs. Experience … marts to cloud platforms Building platforms/applications that rely on the consolidation of disparate types of data from multiple source systems that need harmonization across dimension Data lifecycle management projects Key Responsibilities: Lead the delivery of complex data transformation initiatives, engaging directly with business leadership. Manage programme governance, stakeholder communication, risk management, and delivery oversight. Translate business … and benefits realisation . Act as the critical bridge between business teams and delivery squads (technical teams are adjacent but not within your remit). Champion best practices in changemanagement and data adoption within the insurance context. Experience is Databricks, Power BI, DevOps More ❯
E3. - including; electrical topology, wiring schematics and 2D manufacturing drawing processes and standards. * Proven ability to develop and deliver technical instruction to E3 users. * Thorough understanding of product data management and changemanagement within Windchill or similar. * The ability to design cable assemblies based upon electrical constraints such as current, screening, signal types, volt drop, EMC and More ❯
Managing Consultant level) and have the skills and experience to help shape the practice whilst also focusing on growing the pipeline. Candidates need to have strong commercial and people management skills as you'll be working towards sales targets and KPI's. What you'll be doing Contributing to the growth of the Dynamics 35 community, working towards an … leaders, including C-suite level Required certifications Holds the relevant Microsoft Certifications (Azure, Copilot, Dynamics 365, and Power Platform) Professional degree in Computer Science, Engineering, Finance, or Business Delivery Management Certifications such as Scrum, Agile, ChangeManagement, or Project Management. UK government security clearance (BPSS or SC) currently held or eligible Modis International Ltd acts as an More ❯
Managing Consultant level) and have the skills and experience to help shape the practice whilst also focusing on growing the pipeline. Candidates need to have strong commercial and people management skills as you'll be working towards sales targets and KPI's. What you'll be doing Contributing to the growth of the Dynamics 35 community, working towards an … leaders, including C-suite level Required certifications Holds the relevant Microsoft Certifications (Azure, Copilot, Dynamics 365, and Power Platform) Professional degree in Computer Science, Engineering, Finance, or Business Delivery Management Certifications such as Scrum, Agile, ChangeManagement, or Project Management. UK government security clearance (BPSS or SC) currently held or eligible Modis International Ltd acts as an More ❯
career in Business Analysis with Vantage Point Global, supporting one of the world's leading global banks. We hire for Business Analyst roles throughout the year for large-scale change and transformation programmes. Whether you're starting your career or have up to 4 years of experience in business analysis, operations change, or financial services delivery, we'd … These are UK-based roles with a mix of remote, hybrid, and office-based opportunities depending on the assignment. What you'll do: As a Business Analyst working within change and transformation , you'll play a key role in: Identifying and analysing business problems and improvement opportunities Developing detailed business requirements and user stories Collaborating with stakeholders to ensure … solutions meet real business needs Supporting business case development, feasibility studies and operational design Tracking project delivery and contributing to reporting, risk, and governance Supporting process redesign, operational change, and embedding of solutions Working closely with changemanagement teams to ensure successful adoption You'll gain exposure to key banking functions, internal operations, and regulated environments - all More ❯