London, England, United Kingdom Hybrid / WFH Options
Anglepoint
Sales Manager, you will: Develop and execute a comprehensive business development strategy aligned with company goals Identify and pursue new business opportunities in target markets, including lead generation and client acquisition Develop & qualify inbound & outbound leads provided by SDR team Build and maintain strong relationships with key clients, partners, and industry stakeholders Lead negotiations, proposals, and contract development with … prospective clients Collaborate with internal teams (marketing, product, legal, finance) to ensure successful clientonboarding and project delivery Analyse market trends, competitor activity, and customer needs to inform strategy Attend industry events, conferences, and networking opportunities to promote the company and build relationships Meet or exceed quarterly and annual sales targets and KPIs Provide mentorship and guidance … services, including program strategy development, technology selection, & implementation, to the Forbes Global 2000. Working at Anglepoint At Anglepoint, we are a group of talented individuals that are passionate about client success. We work on challenging problems that have a real impact every day. We take pride in our work and hold ourselves to the highest standards. Anglepoint celebrates diversity More ❯
Router technology and financial messaging protocols (FIX, SWIFT, etc.) into existing financial infrastructure Troubleshoot functional or technical issues experienced and reported by customers Manage and support the various onboarding tasks performed by customers and partners, for example to review, guide, and support customers in integration troubleshooting and conducting certification testing Help in release management events, which includes customer … communication, collaboration, and documentation skills Experience with supporting a mixed operational model which includes SAS/managed services vs. on-prem model for B2B mid-sized to large global client organizations Support infrastructure using Linux/Kubernetes based implementations, with basic understanding of devops concepts a must Understanding how to support a distributed infrastructure that involves complex technical workflows … that are accessible and initiated via varying and numerous API calls, and that connect to client/vendor heterogenous technologies Experience in various manual testing of API (e.g., Postman) and troubleshooting analysis tools (Grafana) Be able to write scripts in languages such as nodejs, python, etc. is an advantage Understanding the world of bitcoin, blockchains, and financial trading platforms More ❯
London, England, United Kingdom Hybrid / WFH Options
Verisk
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Job Description Manager, Consulting and Client Services - Catastrophe Modelling Location: London/Hybrid Company: Verisk - Extreme Event Solutions (formerly AIR Worldwide) Are you a passionate problem-solver with a drive to make an impact in the world of catastrophe … working with clients, delivering cutting-edge solutions, and leading strategic projects? If so, Verisk's Extreme Event Solutions is looking for you! We're seeking a Manager, Consulting and Client Services - Catastrophe Modelling to join our dynamic London-based team. In this senior role, you'll work with leading insurers and reinsurers across the globe, applying your technical, analytical … and project management skills to elevate the client experience and advance the adoption of Verisk's innovative solutions. You'll collaborate closely with our software development and product teams-and you may also contribute to pioneering research and model development initiatives. This is your opportunity to take the lead in a role that combines client impact, technical excellence More ❯
months each year in Shenzhen , leading the local engineering team What You'll Be Doing Developing and maintaining Java-based backend services for the B2C lending lifecycle-from onboarding new customers and assessing affordability to loan disbursement and repayment Participating in the entire SDLC, collaborating on solution design, reviewing code, building tests, and coordinating deployments Owning a part More ❯
. The EMEA FIX Team are responsible for implementing and supporting electronic trading of multiple asset classes for buy-side clients across the Charles River Network (CRN). Responsibilities Client Satisfaction: Ensuring the service delivers against Service Definitions and Client expectation, works to de-escalate any issues, find workable, timely solutions to client issues. Ensuring availability of … Charles River FIX Network to clients. Onboarding of client to the Charles River FIX Network Maintaining Business as Usual connectivity and service levels Managing the on boarding and Support teams Mentor Team and manage staff development and performance. At as a point of reference/SME for CRD Network Service internally and externally. Management Reporting/Metrics. … in a distributed team structure. Exposure to xml-based application component configuration. Appreciation and understanding of a structured ITIL incident, problem and request environment. Prior experience working closely with client services and sales structures. Familiarity with Service Now (SNOW) support workflows. Familiarity with Salesforce CRM system. Qualifications Degree level education or alternative third level technical qualification. 10+ years of More ❯
Job Summary Job Description What is the opportunity? The Production & Risk Service group is looking for a seasoned Application Support Analyst for our client (CRM, CLM, CSI, Client First), Banking, Data Analytics (Equities Research) and Digital Channels platforms. We support fast-paced global businesses with evolving needs and requirements. Your ability to take ownership of our production estate … in a fast pace environment Excellent verbal and written communication skills Strong interpersonal skills and self-starter attitude Bachelors of Science degree or equivalent Nice-to-have Experiences with Clientonboarding or relationship management systems like SalesForce, Fenergo. What is in it for you? We thrive on the challenge to be our best - progressive thinking to keep … Batch Scheduling, Capital Markets, CI/CD, Cloud Applications, Containerization, Control-M Workload Automation, Customer Service, Cyberduck, Databricks Platform, Digital Technology, Einstein AI, Enterprise Application, Fast-Paced Environments, Fenergo Client Lifecycle Management Solution, Generative AI, IT Monitoring, ITRS Geneos, Kubernetes, Linux, Microsoft SQL Database, Microsoft SQL Server, Microsoft Windows {+ 18 more} Additional Job Details Address: 100 BISHOPSGATE:LONDON More ❯
London, England, United Kingdom Hybrid / WFH Options
ID5.io
inclusion, and global collaboration. About This Role The Senior Solutions Consultant plays a critical role in supporting our Sales and Account Management teams. This position involves assisting with new clientonboarding, integration processes, and providing technical support to existing clients working with ID5’s services. Our clients range from small, local publishers to billion-dollar global tech More ❯
London, England, United Kingdom Hybrid / WFH Options
ID5.io
inclusion, and global collaboration. About This Role The Senior Solutions Consultant plays a critical role in supporting our Sales and Account Management teams. This position involves assisting with new clientonboarding, integration processes, and providing technical support to existing clients working with ID5’s services. Our clients range from small, local publishers to billion-dollar global tech More ❯
Saas Solutions Manager Keywords: SaaS Product - implementation/clientonboarding CRM - e.g. Salesforce/HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage/Qube/IRIS Technical, Business and/or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking … a Solutions Manager to lead clientonboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with … multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement. Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You'll help address challenges presented by clients as well as come More ❯
South East London, London, United Kingdom Hybrid / WFH Options
Context
Saas Solutions Manager Keywords: SaaS Product - implementation/clientonboarding CRM - e.g. Salesforce/HubSpot BI Tooling - e.g. Tableau or Power BI Finance Systems - e.g. Sage/Qube/IRIS Technical, Business and/or Data Analysis Established PropTech SaaS business in the process of revolutionising residential real estate management for agents and property managers are seeking … a Solutions Manager to lead clientonboarding, drive platform implementation and enhance their cutting-edge property management solution. The organisation are part of a group-structured business (real estate investment management company with >£3bn Assets Under Management), located in Central London. They are in the final stages of deploying their property management solution to the market with … multiple listed entities expressing significant interest. Excellent time to join with considerable scope for advancement. Your role will be to lead assist implementation and onboarding of new clients into the platform, working with the team in familiarisation, training, and support for all systems involved in implementations. You'll help address challenges presented by clients as well as come More ❯
A global wealth management SaaS platform is seeking a visionaryChief Technology Officer (CTO)to lead its global technology function. The company offers a multi-product platform designed to transform client lifecycle workflows, onboarding, and relationship management within regulated financial institutions. This is a high-impact executive position for a hands-on technology leader with proven experience scaling …/Private Banking preferred). • Strong technical depth in software architecture, public cloud infrastructure (e.g., Azure, AWS), and modern DevOps practices. • Experience with platforms serving B2B clients, ideally involving clientonboarding, workflow automation, or CRM functionality. • Familiarity with compliance requirements relevant to financial institutions (e.g., data privacy, auditability, risk controls). • A collaborative leadership style, with a … Senior Vice President of Sales - Analytics London, England, United Kingdom 1 week ago Liquidity & ALM, International Treasury, Vice President London, England, United Kingdom 1 month ago Private Wealth, International Client Solutions, Vice President/Principal London, England, United Kingdom 1 week ago Aladdin Client Experience – Client Success Specialist, Vice President Assistant Vice President, Global HR Solutions Process More ❯
Responsibilities Whilst no two days will be the same, the types of activities that the Service Delivery Manager will be involved in include: Own the Service Transition for onboarding of new customers and of new services for existing customers Successfully deliver customers’ Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) Maintain and lead Service Reviews with customers More ❯
aligned processes for escalation and management of incidents. Participate in an On-Call Rota for out-of-hours incident response. System Maintenance & Monitoring Perform regular system health checks on client infrastructure, including servers, networks, and backups. Implement preventive maintenance plans and updates to minimise downtime. Proactively monitor system alerts and mitigate risks. Project Support Assist with IT infrastructure projects … such as server upgrades, cloud migrations, and network improvements. Support the on boarding of new clients, including hardware and software configuration. Client Management & Communication Maintain clear and professional communication with clients regarding ticket progress and resolutions. Ensure a high standard of customer satisfaction through quality service delivery. Documentation & Knowledge Sharing Maintain and update technical documentation, SOPs, and knowledge base More ❯
This role will serve as an architect and technical leader role, responsible for refining and executing the IT vision, from market data aggregation and distribution, market making execution & hedging, client negotiation and order management. Hands-on experience in ultra low latency and high availability applications is required. Summary of Key Purposes of the Role: We are rebuilding our low … latency Foreign ExchangeCash platform covering client connectivity, negotiation, price construction and streaming, trade execution and booking. You will be the senior technologist who shapes the architecture, leads hands on delivery, and mentors a multi-disciplinary squad. The ideal candidate has already delivered FX Trading platforms for Tier 1 banks (eg FX Cash & Derivatives) or leading vendors, and can balance … Forex trading and banking Responsibilities: Architecture & Design • Define the target micro service/event driven architecture (latency budget, throughput, HA & DR, observability). • Own protocol & data model standards for client to venue and internal flows (eg FIX 4.4/5.0, REST/gRPC, protobuf, JSON) Hands on Engineering • Lead development of price engine, negotiation logic and execution gateways in More ❯
London, England, United Kingdom Hybrid / WFH Options
NVOY Technologies
IT support and infrastructure while enhancing security and operational efficiency. Headquartered in Farringdon London, our team embraces flexible and hybrid working as a core part of our culture and client offering. Role Overview We are seeking a driven and customer-focused Customer Success Manager (CSM) to join our growing team. You’ll play a vital role in onboarding … at the heart of our service delivery, collaborating closely with both technical and sales teams to drive value and satisfaction across your portfolio. Key responsibilities include: Own the onboarding experience for new clients, working closely with sales and technical teams to ensure a smooth handover and successful go-live. Manage a portfolio of 20 to … customer accounts, developing trusted relationships with key stakeholders and decision-makers. Identify business goals and technology gaps across accounts, proactively recommending value-add and solutions upsells to support client growth. Expand stakeholder engagement across accounts using CRM, customer satisfaction tools and data insights. Collaborate with internal teams to understand customer needs, challenges, and service improvement opportunities. Deliver on growth More ❯
South East London, England, United Kingdom Hybrid / WFH Options
NVOY Technologies
IT support and infrastructure while enhancing security and operational efficiency. Headquartered in Farringdon London, our team embraces flexible and hybrid working as a core part of our culture and client offering. Role Overview We are seeking a driven and customer-focused Customer Success Manager (CSM) to join our growing team. You’ll play a vital role in onboarding … at the heart of our service delivery, collaborating closely with both technical and sales teams to drive value and satisfaction across your portfolio. Key responsibilities include: Own the onboarding experience for new clients, working closely with sales and technical teams to ensure a smooth handover and successful go-live. Manage a portfolio of 20 to … customer accounts, developing trusted relationships with key stakeholders and decision-makers. Identify business goals and technology gaps across accounts, proactively recommending value-add and solutions upsells to support client growth. Expand stakeholder engagement across accounts using CRM, customer satisfaction tools and data insights. Collaborate with internal teams to understand customer needs, challenges, and service improvement opportunities. Deliver on growth More ❯
london, south east england, united kingdom Hybrid / WFH Options
NVOY Technologies
IT support and infrastructure while enhancing security and operational efficiency. Headquartered in Farringdon London, our team embraces flexible and hybrid working as a core part of our culture and client offering. Role Overview We are seeking a driven and customer-focused Customer Success Manager (CSM) to join our growing team. You’ll play a vital role in onboarding … at the heart of our service delivery, collaborating closely with both technical and sales teams to drive value and satisfaction across your portfolio. Key responsibilities include: Own the onboarding experience for new clients, working closely with sales and technical teams to ensure a smooth handover and successful go-live. Manage a portfolio of 20 to … customer accounts, developing trusted relationships with key stakeholders and decision-makers. Identify business goals and technology gaps across accounts, proactively recommending value-add and solutions upsells to support client growth. Expand stakeholder engagement across accounts using CRM, customer satisfaction tools and data insights. Collaborate with internal teams to understand customer needs, challenges, and service improvement opportunities. Deliver on growth More ❯
slough, south east england, united kingdom Hybrid / WFH Options
NVOY Technologies
IT support and infrastructure while enhancing security and operational efficiency. Headquartered in Farringdon London, our team embraces flexible and hybrid working as a core part of our culture and client offering. Role Overview We are seeking a driven and customer-focused Customer Success Manager (CSM) to join our growing team. You’ll play a vital role in onboarding … at the heart of our service delivery, collaborating closely with both technical and sales teams to drive value and satisfaction across your portfolio. Key responsibilities include: Own the onboarding experience for new clients, working closely with sales and technical teams to ensure a smooth handover and successful go-live. Manage a portfolio of 20 to … customer accounts, developing trusted relationships with key stakeholders and decision-makers. Identify business goals and technology gaps across accounts, proactively recommending value-add and solutions upsells to support client growth. Expand stakeholder engagement across accounts using CRM, customer satisfaction tools and data insights. Collaborate with internal teams to understand customer needs, challenges, and service improvement opportunities. Deliver on growth More ❯
East London, London, United Kingdom Hybrid / WFH Options
Flexicruit Limited
Client Success Manager Location: London Remote - Hybrid (Visit to the offices twice a month) Salary: £60,000/Depending on experience Kamro is partnering with a cutting-edge legal scale-up that is transforming the delivery of legal services. With a strong focus on legal technology, flexibility, and practical, real-world solutions, this is a unique opportunity to join … a progressive company reshaping the future of transactional law. Our client is seeking a Client Success Manager to lead and manage relationships with new and existing clients engaged with their legal technology solutions. Reporting to the COO, you will be responsible for managing the full client lifecycle, from onboarding and training to ongoing relationship management … and feedback integration. Support for product lifecycle initiatives, feedback gathering and alignment of product capabilities with client needs is also expected. The successful candidate will possess a strong understanding of client engagement, exceptional communication skills, and the ability to collaborate cross-functionally to ensure high levels of client satisfaction and product adoption. The team is small, so More ❯
London, England, United Kingdom Hybrid / WFH Options
Kamro Ltd
a strong focus on legal technology, flexibility, and practical, real-world solutions, this is a unique opportunity to join a progressive company reshaping the future of transactional law. Our client is seeking a Client Success Manager to lead and manage relationships with new and existing clients engaged with their legal technology solutions. Reporting to the COO, you will … be responsible for managing the full client lifecycle, from onboarding and training to ongoing relationship management and feedback integration. Support for product lifecycle initiatives, feedback gathering and alignment of product capabilities with client needs is also expected. The successful candidate will possess a strong understanding of client engagement, exceptional communication skills, and the ability to … collaborate cross-functionally to ensure high levels of client satisfaction and product adoption. The team is small, so you will be working closely with Product, Engineering, and Legal teams, maintaining a strong feedback loop between clients and internal stakeholders to support continuous product improvement and client satisfaction. Key Responsibilities Client success management Act as the main point More ❯
London, England, United Kingdom Hybrid / WFH Options
Invision360
value-driven, by providing exceptional customer service to ensure continued engagement, feedback, satisfaction, and retention. The ultimate goal would be to progress to a CS Manager. Key Responsibilities CustomerOnboarding: Help with the onboarding process for new customers, including fast account setup and team training to ensure a smooth transition to using our solutions, and maximise … in Business, Marketing, Communications, Psychology or a related field is desired (but not essential). Experience: Previous experience in a customer-facing role Experience in customer relationship management, customeronboarding, customer engagement, and/or project management Experience in any/all phases of technical or project design, development, user and acceptance testing, implementation, and training. Experience analysing More ❯
Senior Manager, Global Client Compliance Join to apply for the Senior Manager, Global Client Compliance role at WPP Media Senior Manager, Global Client Compliance 2 days ago Be among the first 25 applicants Join to apply for the Senior Manager, Global Client Compliance role at WPP Media About WPP Media: A Leading WPP Media Brand WPP … to create limitless opportunities for growth. For more information, visit wppmedia.com Role Summary and Impact This role offers an exciting opportunity to be involved in a highly experienced Global Client Compliance team emanating from a variety of disciplines. Managing commercial audit across WPP Media’s global agencies is fundamental to the role. However, additionally, a key focus is on … for agency and clients alike, implementing media focused process and procedures and associated systems. As a Senior Manager, you will help to: ensure contract compliance across the portfolio, protect client profitability and to manage client satisfaction. You will be heavily involved in "contract application" and negotiating contractual findings. Success in the compliance arena has a tangible impact on More ❯
freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you About the Role: Reporting to the Client Solutioning Manager we are seeking an Implementation Execution Lead to manage the successful deployment of our investor onboarding. This role will be responsible for overseeing the end-to-end … implementation process, ensuring seamless integration with client systems, and driving operational efficiency. The ideal candidate will have a background in transfer agency operations, investor onboarding and software implementation, with the ability to coordinate cross-functional teams and manage client expectations. Key Responsibilities: Client Implementation & Execution Lead the full lifecycle implementation of investor onboarding software within client operations, ensuring timely and successful go-lives. Act as the primary project lead, managing and coordinating with internal Tocan Teams all phases from requirements gathering to configuration, testing, deployment, and post-go-live support. A hands-on role that will require ownership and execution of implementation project tasks including business and system analysis, specifications More ❯
100k - £136k per annum About the role The Client Services team at Zero Hash acts as the customer's trusted advisor and partner, building and growing an ongoing healthy relationship with each customer. Team members are responsible for scoping out new opportunities, onboarding new business, managing customer relationships and upsells, customer experience, facilitating daily operations, and performing … product roadmap planning Requirements 5+ years of experience in B2B SaaS as a technical account manager/technical project management/technical program management/technological consulting, specifically within client integrations with a software solution. Professional experience at a SaaS fintech company (e.g. banking-as-a-service, brokerage-as a service, payment-as-a-service business) Strong project management … enterprise customer teams at various levels of technical and non-technical depth Ability to clearly articulate technical topics to a non-technical audience Strategic thinker and ability to analyze client needs to drive additional value Collaborate with the relationship management team by identifying and driving cross-selling opportunities Becoming familiar with our offerings and staying apprised of the marketplace More ❯
London, England, United Kingdom Hybrid / WFH Options
ITR Partners
up to 70%. Position Overview: As the Technical Account Manager (TAM) Team Lead, you will guide a team dedicated to delivering exceptional technical account management, particularly in onboarding new customers. Your leadership will ensure strong customer relationships, effective resolution of technical issues related to observability, and data-driven operational excellence. This role requires … deep technical knowledge in logging, monitoring, and observability tools, along with robust leadership skills. Key Responsibilities: Leadership & Team Development: Mentor and manage a team of TAMs, focusing on customeronboarding and long-term success. Develop and track KPIs related to the onboarding experience and customer satisfaction. Provide technical guidance and promote collaboration on observability tools and … driven or SaaS environment. MBA or relevant leadership experience. This role is located in London and is a hybrid position (2 days per week in the office) . My client are not offering sponsorship for this role and therefore you must have a valid right to work in the UK If you think this role sounds like what you More ❯