476 to 500 of 1,066 Incident Management Jobs in England

influential skills to make gradual steps toward a future Head of IT position. The successful candidate will combine strong technical capability with excellent stakeholder management skills, bringing structure, security discipline, and strategic direction to an IT environment that is already functional but continuing to mature. The role will inherit … broader operational standards such as ISO9001. Implement and maintain security controls aligned with recognised frameworks (e.g. ISO27001, Cyber Essentials Plus, NIST). Lead vulnerability management, patching, endpoint protection, SIEM, and threat monitoring activities. Manage identity and access controls, MFA, privileged access, and conditional access policies. Lead incident response ...

modern engineering and traditional ITSM/ITIL practices Establish SLIs, SLOs, and Error Budgets Shape observability strategies using metrics, logs, and traces Design incident response models and post-incident learning loops Reduce toil through automation and engineering excellence Deliver SRE capability assessments and roadmaps Act as a trusted … Looking For Extensive experience in SRE, cloud operations, or DevOps Proven consulting or advisory background Experience with AWS, Azure, or GCP Strong observability and incident management expertise Ability to obtain UK SC clearance Modis International Ltd acts as an employment agency for permanent recruitment and an employment business ...

Docker, and support the operation of services hosted on AWS cloud infrastructure. Write and maintain operational scripts (primarily Python) to automate routine tasks, support incident investigations and improve team efficiency. Collaborate with software developers to identify recurring operational issues and feed findings back into the development process to improve … application resilience. Maintain clear and up-to-date operational documentation including runbooks, deployment guides and incident post-mortems. Provide written and verbal progress updates on open incidents, deployments and operational improvements to the SAS group and wider stakeholders. Support on-call and out-of-hours incident response ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Analyst, Product Manager, Managed Security Services, SEO teams, Product teams and Platform Engineering teams, this role owns the design, implementation and operation of traffic management and content protection controls. The role is responsible for ensuring Springer Nature can maximise discoverability while protecting content, platform performance and future business models. … content extraction and abusive traffic. Own the lifecycle of traffic protection controls including design, testing, deployment, tuning, validation and retirement. Implement rate-limiting, bot-management and traffic-shaping strategies aligned to business objectives and platform requirements. Ensure protection controls are effective without negatively impacting legitimate discoverability, accessibility or customer ...

Role This hands-on position sits within a cyber advisory practice, focusing on reactive digital forensics and incident response. Day to day, the role involves managing medium to large incident response cases, supporting clients in building internal IR capabilities, contributing to runbooks and playbooks, and developing internal tooling … processes, and team training when not engaged on active cases. Skills & Experience Candidates require a strong technical background in digital forensics and incident response, with proven incident management experience. The role demands eligibility for SC or DV security clearance. Opportunities exist to obtain recognised security certifications ...

dependencies, and critical path. Lead cutover planning : detailed runbooks, rehearsal plans, roles/responsibilities, communications, checkpoints, and contingency/rollback. Coordinate release and change management activities (CAB submissions, implementation approvals, change records, stakeholder signoffs). Drive environment and operational readiness : capacity, access, monitoring, scheduling/batch windows, support model … validation steps, reconciliation, and operational controls. Orchestrate dress rehearsals/mock cutovers , capture lessons learned and harden runbooks. Lead implementation governance : readiness reviews, RAID management, decision logs, and executive reporting. Coordinate hyper care/post-go-live : incident triage, defect backlog prioritisation, stabilisation metrics, and handover to BAU. ...

engaging with business users to quickly understand and document requirements and processes, enabling efficient delivery of positive change. An understanding of good practice change management and experience supporting and delivering successful projects is essential. Main Duties and Responsibilities Provide first, second, and third‐line application support, administration, and maintenance … within a Finance function. Strong Finance and Accounting knowledge. Experience supporting data migrations, system upgrades, or significant change programmes. Understanding and practical application of Incident Management and Resolution (ITIL principles). Proven history of supporting successful development projects. Experience facilitating solutions to business issues. Experience working with complex ...

collaborative technology consultancy. Acting as the central hub for support requests, the Service Desk Team Leader will coordinate ticket flow, client updates, escalations and incident handling against SLAs. The Service Desk Team Leader also supports team performance through coaching, reviews, absence management and process improvement, helping maintain responsive … Schedule engineer calls and coordinate support activity as required Frontline Support: Step in to take calls and provide immediate assistance when engineers are unavailable Incident Management: Log, track and coordinate incidents in line with established processes, maintaining communication with relevant parties Reporting and Improvement: Produce reports on ticket ...

team in London on a contract basis. The successful candidate will develop practical ServiceNow solutions that address security requirements, helping enterprise organizations strengthen vulnerability management, speed up remediation and build greater cyber resilience. Responsibilities Implement and configure ServiceNow Vulnerability Response and Security Incident Response, including VR groups, remediation … CMDB data. Connect vulnerability scanners, such as Tenable Nessus, and patching tools, including Tanium, Ansible and Microsoft Intune/MCM, with ServiceNow. Turn vulnerability management priorities into effective platform rules, automated workflows and clear remediation targets. Enable rapid patching of newly disclosed vulnerabilities and improve remediation timelines across legacy ...

role that owns the hard ones: you will lead the investigation of complex platform issues, own escalated cases through to resolution, run incident coordination and post-incident review, and turn root cause into permanent fixes. The problems are challenging but rewarding, and we look forward to hearing from … teams covering the Cboe Data Vantage suite. The role requires working in several UK public holidays, with time off in lieu. Responsibilities Investigation and incident ownership Leading the investigation of complex platform issues through log analysis, data validation, API and FIX behaviour analysis, and SQL and UNIX based diagnostics. ...

Oceania, and East Asia.. The group has over 150,000 employees, offering services including commercial banking, trust banking, securities, credit cards, consumer finance, asset management, and leasing. As one of the top financial groups globally with a vison to be the world's most trusted, we want to attract … more information - mufgemea.com. IT Security department covers cyber security strategy maintenance and tactical planning and operations to provide IT Security protection, governance, risk management and reporting. This includes promoting Head Office Information Security Standards and Procedures (ISSP) requirements and local security requirements. The department supports and monitors security solutions ...

EKS.Strong DevOps background with experience designing, maintaining, and optimizing CI/CD pipelines (GitLab preferred).Demonstrated experience in automating build, test, deployment, and release management processes.Solid understanding of Site Reliability Engineering (SRE) principles, including observability, monitoring, resilience, availability, incident management, and operational support.Strong troubleshooting and production support ...

identify security threats and keep critical financial data secure. This role offers hands-on exposure to cyber security operations, security monitoring tools, and incident management processes. Your Day-to-Day Responsibilities Security Monitoring Monitor security alerts and system activity. Identify unusual behaviour and escalate potential threats. Assist with … security incidents. Threat Detection Review logs and security reports. Help identify vulnerabilities and potential risks. Support security testing and compliance activities. Security Operations Maintain incident records and documentation. Support cyber awareness initiatives across the business. Assist in implementing security controls and best practices. What Success Looks Like After joining ...

identify security threats and keep critical financial data secure. This role offers hands-on exposure to cyber security operations, security monitoring tools, and incident management processes. Your Day-to-Day Responsibilities Security Monitoring Monitor security alerts and system activity. Identify unusual behaviour and escalate potential threats. Assist with … security incidents. Threat Detection Review logs and security reports. Help identify vulnerabilities and potential risks. Support security testing and compliance activities. Security Operations Maintain incident records and documentation. Support cyber awareness initiatives across the business. Assist in implementing security controls and best practices. What Success Looks Like After joining ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What youll bring Experience leading teams within a Service Desk, National ...

best technology, manage assets and refresh systems. With 24/7 national operations, we keep things running smoothly, while operating comprehensive network or service management repair and maintenance to keep everything running operationally. Want to come and be a part of it? We're looking for a proactive … teams, customers, and stakeholders to maintain service excellence. Alongside operational leadership, you'll play a key role in developing your team through coaching, performance management, wellbeing support, and creating an inclusive environment where colleagues feel empowered to succeed. What you'll bring Experience leading teams within a Service Desk ...

will act as a senior technical escalation point within our support team, working closely with Helpdesk Engineers, Field Engineers, Project Engineers, and Technical Management to resolve advanced technical issues, support customer infrastructure, and contribute to ongoing service improvements. This role combines remote support, project work, and occasional on-site … endpoint infrastructure Take ownership of complex technical problems through to resolution, coordinating with internal teams and third-party suppliers where required Participate in major incident management, providing technical expertise and supporting rapid service restoration Provide technical input into projects, migrations, upgrades and new technology deployments Identify opportunities ...

Application Support Engineer to support and maintain enterprise applications built using ASP.NET MVC, .NET 10 and SQL Server. The role will involve production support, incident resolution, defect analysis, minor enhancements, and coordination with development and infrastructure teams. The successful candidate should have strong experience supporting legacy web applications … fixes, and configuration changes. Support REST-based integrations and troubleshoot API-related issues. Collaborate with development, database, infrastructure, and business teams. Participate in incident, problem, and change-management related meetings and processes. Prepare technical documentation, knowledge articles and support procedures. Participate in on-call or shift-based support ...

identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, elevate concerns with capacity and velocity where necessary. Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to elevate and follow through with stakeholder informing when necessary Voice … Product Lead (PL). Technical Expertise Required In order to successfully perform in this role, the candidate will need a firm grasp of product management best practices and strong working knowledge of: Product development and management systems, with a strong, proven ability to operate using Agile development methodologies. ...

identify trends in team velocity, providing early warnings and performance feedback to the Product Lead, escalating concerns with capacity and velocity where necessary. Incident Response & Escalation: Monitor and oversee incident management, proactively driving engineering teams to escalation and follow through with stakeholder informing when necessary. Voice … Product Lead (PL). Technical Expertise Required In order to successfully perform in this role, the candidate will need a firm grasp of product management best practices and strong working knowledge of: Product development and management systems, with a strong, proven ability to operate using Agile development methodologies. ...

with Cyber Security, Service Operations, Application Support, and Cloud teams to deliver resilient and secure technology solutions that support business objectives. Key Responsibilities Infrastructure Management Design, deploy, and maintain enterprise infrastructure solutions. Administer physical and virtual server environments. Manage infrastructure performance, availability, capacity, and lifecycle activities. Implement and maintain … manage infrastructure-as-code and automation solutions where applicable. Security & Compliance Ensure infrastructure complies with security policies and regulatory requirements. Support identity and access management controls. Work with Cyber Security teams to remediate vulnerabilities and risks. Maintain secure configurations across infrastructure platforms. Participate in audit and compliance activities. Monitoring ...

resolution working closely with the People Services and Oracle HCM teams to prioritise systems enhancements driven by continuous improvement activity or systems issues. Daily management of the incident management queue addressing incidents through to a successful resolution ensuring timely responses within service levels to customer requests. Support … basic Oracle EBS. Experience Working with large data populations and sensitive people data. Ability to manage own workload and conflicting priorities. Strong stakeholder management and customer service skills. Strong skills in reporting and manipulation of data. What’s in it for you? Competitive salary 25 days annual leave with ...

platform, collaborate across teams to promote standardization and resiliency, and participate in on-call rotations. You'll be a key voice in observability, change management, and service scalability, providing guidance during complex technical decisions and high impact events. iManage is experiencing explosive growth in its flagship cloud product. … orchestration, observability, and disaster readiness into our products. Participating in production support and on-call rotations, providing senior-level guidance during critical events. Leading incident management and post-incident retrospectives, and coaching teams in these practices. iM Qualified Because I Have... Experience writing design documents, postmortems ...

technological partner for the core business operations of its clients worldwide. It stands at the forefront of key sectors including Transport, Defence, Air Traffic Management and Space, alongside advanced Information Technology services delivered through Minsait, and cutting-edge capabilities in Sovereign AI, Cybersecurity, and Cyberdefence via IndraMind. The company … global benchmark in innovative transportation and mobility solutions. It is recognised as one of the world's top three companies in public transportation management systems. Indra's technology supports the daily journeys of over 78 million people, helping to reduce more than 10 million tonnes of CO2 emissions annually ...