576 to 600 of 1,067 Incident Management Jobs in England

ecosystem. It includes software-as-a-service capabilities across the entire payments value chain, such as account-to-account processing, FX, SWIFT connectivity, fraud management and card processing infrastructure. It enables financial institutions, non-bank financial institutions (NBFIs) and payment service providers (PSPs) to operate, scale and evolve their … implementing REST APIs (Required) Experience working in Agile/Scrum environments (Required) Experience conducting code reviews and mentoring team members (Required) Experience with incident management and performance optimization (Required) Experience integrating AI-assisted development tools into daily workflows (Preferred) Experience building or integrating AI/ML capabilities into ...

Full time: Mon – Fri 0900-1700 Reporting to: Head of Customer Support & Monitoring About us: GroupNexus is an established, leading operator in the parking management sector. We are innovative, industry leading and a forward-thinking company that has an exceptional culture with strong values and a hunger for growth. … bottom of the issue. This position includes performing 1st and 2nd level troubleshooting, manual alert analysis and resolving issues. Key Objectives & Responsibilities: Daily management of support tickets Daily Checks Compiling reports/ad-hoc reports Resolving tickets to SLA On-site equipment sign-off Ability to coordinate across teams ...

configuration, administration, maintenance, monitoring, and modernization of storage platforms supporting IBM z/OS environments. The successful candidate will oversee all aspects of storage management, including disk and tape storage, backup and recovery, disaster recovery, storage capacity planning, replication technologies, and storage software lifecycle management. The role also involves … aspects of mainframe disk and storage administration, including installation, removal, upgrades, updates, provisioning, restoration, and ongoing support. Perform daily operational activities, including health checks, incident management, monitoring, and issue resolution. Plan and implement storage capacity expansions and infrastructure changes. Configure, administer, and maintain storage resources supporting databases, VSAM ...

quality solutions. Responsibilities Contribute to the design and implementation of cloud infrastructure solutions within established architectural guidelines Respond to and assist in diagnosing system management alerts and operational exceptions, escalating where appropriate Apply and advocate infrastructure best practices within the team Contribute to scripts, automation, and Infrastructure as Code … development Participate in change management processes, ensuring changes are properly documented, tested, and executed Collaborate closely with development, support, and platform teams Assist in daily support of assigned systems and products through proactive monitoring and early detection of issues Configure, troubleshoot, and maintain cloud infrastructure components across multiple environments ...

increase operational efficiency and reduce manual intervention. Evaluate system designs and architectures for reliability, performance, security, and efficiency, ensuring best practices are followed. Lead incident response efforts and conduct deep-dive root cause analysis to implement long-term, innovative technical solutions. Develop and maintain comprehensive runbooks and procedures … incident response and operational tasks. Collaborate with cross-functional teams to review and provide feedback on technical designs, ensuring alignment with SRE principles. Participate in on-call rotations and handle critical incidents with confidence and expertise. Continuously improve documentation for systems and services, contributing to a knowledge-sharing culture ...

contact to ensure client issues are addressed effectively and that our processes and quality standards are consistently applied. You’ll also support senior management in account growth, post-deployment success, and the transition from onboarding to business-as-usual support. The role involves collaboration with Product, Engineering, and Sales … Manage the seamless transition of customers from the Onboarding Team to Support, including effective handover of configuration knowledge and documentation. Oversee ticket triage and incident management, ensuring issues are handled within SLA and coordinated across Product and Engineering teams. Maintain and evolve support standards, processes, and documentation ...

Everything you see on screen or at an event comes via our passionate and dedicated people. Whether its engineering, broadcast, legal, logistics, security, event management, commercial, media rights, marketing, or communications there is always a talented team working to maximise the potential of the sport. Role Overview … supporting business requirements, when ad hoc requests are made Troubleshooting and resolving data issues from a helpdesk and ensuring these are managed though our incident management processes Performing security tests and ensure system integrity to maintain a secure IT operating environment for the business Produce root cause analysis ...

This is an excellent opportunity for a hands-on technical professional to take day-to-day ownership of UK technical operations, spanning technical support, incident investigation, UAT and QA, release quality, vendor liaison and client-facing technical queries. You’ll work independently while collaborating closely with customer experience, engineering … product and project-management teams across the UK and US. The Opportunity As Technical Operations Specialist, you’ll be the primary technical escalation point for the UK operation, investigating issues, diagnosing root causes and ensuring technical queries are resolved before they become wider business problems. You’ll also take ...

business‐critical changes, setting the standard for quality, performance, and maintainability. Provide hands‐on expertise in Java‐based systems, including concurrency, performance tuning, memory management, and API design. Non‐Functional Ownership & System Performance Take a leading role in defining, implementing, and validating non‐functional requirements, including system latency, throughput … scalability, and reliability. Drive solutions for cloud scaling and capacity management, ensuring the platform performs predictably under variable and peak loads. Provide deep expertise in working with large databases and data stores, including performance optimisation, data access patterns, and operational scaling. Problem Solving & Technical Decision Support Solve the most ...

Headquartered in Leeds and part of the global Simpro Group network, our platform connects jobs, people, and performance across plumbing, HVAC, fire & security, facilities management, electrical contracting, and more. Trusted by over 2,200 high-growth businesses, we've processed billions in invoiced work and scheduled tens of millions … bridging legacy monoliths (.NET 4.6.2, WebForms, jQuery) with modern architecture (C# .NET 8, Micro-frontends, Microservices on AWS EKS).* Full-Stack Platform Management: Ability to lead diverse development streams across Web (React, WebForms), Mobile (iOS/Swift, Android/Kotlin, Kotlin Multiplatform), and Backend systems.* Cloud & DevOps Leadership ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best-practice support and incident management Build, lead and develop a high-performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … security, and compliance standards across all enterprise applications What experience you need to be the successful Enterprise Applications Manager: Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

application lifecycle, including selection, implementation, upgrades, optimisation, and retirement Ensure reliability, availability, and performance of critical systems, driving best-practice support and incident management Build, lead and develop a high-performing team of application specialists, fostering innovation and collaboration Partner with business units, IT service lines and external … security, and compliance standards across all enterprise applications What experience you need to be the successful Enterprise Applications Manager: Proven experience in senior applications management or IT leadership roles Strong technical knowledge across enterprise ecosystems such as ERP, PLM, BI, SaaS platforms, integration technologies, Atlassian tools, Microsoft 365, SharePoint ...

shape and drive how the firm builds and operates reliable, observable, secure, and cost-efficient systems on AWS. Working closely with development, platform, and incident management teams, you will define reliability in measurable terms and build the tooling and processes to achieve it, improving platform speed, stability … chaos engineering experiments to strengthen resilience and recovery. Automate operational processes to reduce manual intervention and toil across the stack. Support major incident response, root-cause analysis, and continual improvement actions. Collaborate cross-functionally to raise standards for stability, security, performance, and compliance. Required skills & experience 3+ years' experience ...

Databricks Platform Engineering*** Hands-on implementation and troubleshooting of Azure Databricks* Databricks Serverless configuration and workload optimisation* Databricks SQL and Delta Lake development* Cluster management, compute policies, autoscaling, and workload monitoring**Data Engineering*** Strong Python, PySpark, and SQL development skills* Design and build ingestion and transformation pipelines* Full … reconciliation, and error handling**Integration Development*** REST API integration experience* Integration with databases, SaaS applications, cloud storage, and enterprise systems* Secure authentication and credential management**Azure Platform Services*** Azure Identity and Access Management* Azure Networking and Private Endpoints* Azure Security and Key Vault* Azure Monitoring and Operational Support ...

Databricks Platform Engineering*** Hands-on implementation and troubleshooting of Azure Databricks* Databricks Serverless configuration and workload optimisation* Databricks SQL and Delta Lake development* Cluster management, compute policies, autoscaling, and workload monitoring**Data Engineering*** Strong Python, PySpark, and SQL development skills* Design and build ingestion and transformation pipelines* Full … reconciliation, and error handling**Integration Development*** REST API integration experience* Integration with databases, SaaS applications, cloud storage, and enterprise systems* Secure authentication and credential management**Azure Platform Services*** Azure Identity and Access Management* Azure Networking and Private Endpoints* Azure Security and Key Vault* Azure Monitoring and Operational Support ...

Overview** The Microsoft 365 Architect at Finastra is a senior, hands-on engineering and operations role responsible for the design and day-to-day management of the global Microsoft 365 environment. This role combines strategic platform architecture with practical administration and L3/L4 support, ensuring services are secure … Establish tenant-wide policies for data protection, retention, and regulatory compliance.* Platform Administration & Monitoring: Administer and troubleshoot M365 services to ensure performance and availability.* Incident Management & Escalation: Act as SME and escalation point for complex issues, performing root cause analysis.* Migrations & Projects: Lead tenant-to-tenant migrations ...

experience in production/application support, preferably in logistics, transportation, or supply chain environments.Technical Skills* Familiarity with enterprise systems such as TMS (Transportation Management Systems), WMS (Warehouse Management Systems), ERP, or similar platforms.* TMW Suite TMS knowledge a plus.* Knowledge of SQL including tables, data queries, stored procedures … views, and SSRS tools.* Strong knowledge of incident management tools (Freshworks, Jira, or equivalent).Soft Skills* Strong problem-solving skills with the ability to prioritize and shift priorities quickly.* Excellent communication and collaboration with technical and non-technical stakeholders.* Detail-oriented with strong documentation and organizational skills.* Ability ...

capability.This will include:• AI Platform Strategy & Architecture: Assess, define and evolve enterprise AI platform architectures, covering LLM and agentic frameworks, AI gateways, model lifecycle management, data platforms, MLOps/LLMOps foundations and integration patterns. Support clients in evaluating build, buy and hybrid approaches aligned to business needs, risk appetite … operational requirements.• AI Platform Engineering & LLMOps: Design and implement scalable AI platform capabilities including model deployment pipelines, prompt and model management, evaluation frameworks, AI observability, platform automation and operational guardrails. Enable reliable and repeatable delivery of AI services from experimentation through to production.• Reliability Engineering & SRE: Establish SRE practices ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...

Continuous Deployment (CD) Infrastructure as Code (IaC) Containerisation with Docker Container Orchestration Cloud Computing Fundamentals Cloud Platforms (AWS, Microsoft Azure and Google Cloud) Configuration Management Monitoring and Logging Security Best Practices (DevSecOps) Networking Fundamentals Automation and Scripting Incident Management and Reliability Engineering Practical Experience You will work ...