376 to 400 of 784 Performance Metrics Jobs in England

by implementing your vision and strategies in a growing, dynamic environment. Key Responsibilities: Lead, coach and develop a team of support specialists, establishing clear performance metrics and career paths Design and implement support processes, tools and workflows to improve efficiency and customer satisfaction Analyse support data to identify … service improvements Partner with Product, Tech, Customer Solutions, Sales and other departments to advocate for customer needs and drive solutions Establish and monitor key performance indicators for the Support team Develop comprehensive training programs for new and existing team members Manage resource planning to ensure appropriate coverage across different … channels (and time zones) Regular reporting to senior leadership on support metrics, goals, and strategic initiatives Qualifications 5+ years of experience managing customer support teams, preferably in SaaS or technology environments Proven track record of building and scaling efficient support organisations Strong understanding of support metrics and how More ❯

driving operational improvements, this could be the perfect opportunity for you. What You’ll Be Doing: ✅ Overseeing the Product & Service Desk teams , ensuring optimal performance and team wellbeing ✅ Leading the delivery and development of SaaS product roadmaps, ensuring alignment with business strategy ✅ Managing service desk operations, including incident resolution … and change requests ✅ Driving data-led decision-making by refining operational metrics, KPIs, and processes to enhance service delivery ✅ Identifying operational risks and implementing strategies to mitigate them ✅ Introducing and embedding improvements in response to business needs and regulatory changes ✅ Building strong relationships with key stakeholders, including clients, commercial … manage and motivate teams, driving efficiency and customer satisfaction 🔹 Experience in SaaS product delivery, with a customer-first approach 🔹 Strong analytical skills to track performance metrics and implement improvements 🔹 Excellent stakeholder management and relationship-building skills What’s in it for You? ✨ Competitive salary ✨ Remote Working options/ More ❯

profitable growth. You will be joining a team of six, within our wider Brand department. The successful candidates will be responsible for improving the performance of our direct response paid social ads by harnessing the power of social native trends, channel-specific design and customer and performance insights … a little too much) - a social native who deeply understands organic trends and is eager to bring this expertise to the world of social performance! This is a full time, permanent position. You will have a hybrid working arrangement, with one-two days per week expected on site in … preferences and behaviours, using this data to further inform new angles, key messages or concepts to test on our platforms. Review experiment results and performance data with Paid Social Manager to identify new opportunities and areas for development/iteration. Work within the wider creative team - sharing creative opportunities More ❯

Manage third-party IT service providers and MSPs to ensure service excellence. Oversee IT procurement, licensing, and contract management. Monitor and report on IT performance, uptime, and service levels. Business Engagement & Strategic IT Alignment Collaborate with business leaders to align IT strategy with company goals. Drive user adoption and … training programs for new systems and technologies. Provide insights and reporting to support data-driven decision-making. Key Performance Indicators (KPIs): IT services meet defined performance metrics and support daily operations reliably. Infrastructure is stable and aligned with business needs, with high uptime and availability. Systems remain More ❯

teams (sales, technical, marketing, etc.) to gather information and resources Ensure compliance with all bid requirements and deadlines Manage the bid budget and monitor performance against KPIs Proposal Development: Oversee the development of compelling and winning proposals, for direct sales and channel partners Ensure proposals are well-structured, clear …/Partner Engagement: Maintain strong relationships with key clients and stakeholders Attend bid presentations and client meeting Provide post-bid follow-up and support Performance Monitoring and Reporting: Track and analyze bid performance metrics Identify areas for improvement in the bid process Prepare reports and presentations on … bid performance Candidate Requirements Experience 3+ years of experience in direct SaaS sales or channel management, with a proven track record of growing direct sales channels at enterprise level A deep understanding of the sales process, ideally within a niche industry to demonstrate an ability to apply sales techniques More ❯

is an exciting opportunity for someone with experience in digital marketing and e-commerce, looking to take ownership of website management, product merchandising, and performance marketing within a fast-paced, creative business. What You'll Be Doing Working closely with the Head of Marketing, you'll manage the day … to-day performance of e-commerce websites and contribute to strategies that improve customer experience, drive traffic, and boost sales. Key Responsibilities for E-Commerce Executive Website & E-Commerce Management Maintain and merchandise product listings, categories, and content Optimise website performance and user experience across desktop and mobile … Display, Retargeting) Contribute to SEO strategy and on-site content optimisation Maintain product feeds for key platforms including Google Shopping and social media Analyse performance metrics using Google Analytics Assist with content creation and digital storytelling What We're Looking For Solid experience in e-commerce and digital More ❯

Microsoft and Meta and a variety of social platforms and receive thorough training to expand into additional channels. Account Optimisation: Identify trends, analyse key metrics, and make adjustments to keep accounts performing at their best. Client Collaboration: Build and maintain strong relationships with clients, providing updates and exploring growth … opportunities. Strategic Development: Drive innovation within accounts and contribute to new client ideas and opportunities. Reporting & Analysis: Track and report on performance metrics, translating insights into actionable improvements. What We're Looking For Strong analytical and numerical skills with a strategic, problem-solving mindset. Proactive, inquisitive, and eager More ❯

a key leadership role, responsible for managing a small team of Promotions Coordinators while also being hands-on in campaign execution, product selection, and performance analysis. You’ll drive the creation and optimisation of promotional gifting catalogues for a wide range of clients, overseeing everything from concept development to … promotional content, check product data for accuracy, and provide guidance to team members on best practices. You’ll stay close to inventory, pricing, and performance metrics while also helping refine processes to keep things running efficiently. By day’s end, you might be finalising reports for a recently … date Review and enhance campaign themes, offering creative input and guidance Monitor campaign timelines and ensure projects are delivered on schedule Oversee post-promotion performance analysis and the development of KPI reports Act as a key escalation point for catalogue-related challenges Identify and implement process improvements that streamline More ❯

a key leadership role, responsible for managing a small team of Promotions Coordinators while also being hands-on in campaign execution, product selection, and performance analysis. You’ll drive the creation and optimisation of promotional gifting catalogues for a wide range of clients, overseeing everything from concept development to … promotional content, check product data for accuracy, and provide guidance to team members on best practices. You’ll stay close to inventory, pricing, and performance metrics while also helping refine processes to keep things running efficiently. By day’s end, you might be finalising reports for a recently … date Review and enhance campaign themes, offering creative input and guidance Monitor campaign timelines and ensure projects are delivered on schedule Oversee post-promotion performance analysis and the development of KPI reports Act as a key escalation point for catalogue-related challenges Identify and implement process improvements that streamline More ❯

and grow a panel of introducers, brokers, and intermediary partners across your region. Prepare and maintain tailored account management plans to drive engagement and performance from each intermediary. Act as the face of the business at industry events, trade shows, and broker meetings. Proactively support the development of lending … in line with regulatory standards. Support the wider sales and underwriting team to ensure smooth operational delivery and excellent service. Maintain and report on performance metrics, ensuring clear accountability and continual improvement. What You ll Need to Succeed: Proven experience in a sales or account management role within … Familiarity with regulatory frameworks and conduct risk in the lending space. What s on Offer: Salary: £45,000 - £65,000 basic (depending on experience) Performance-related bonus Hybrid working (office in Kent + national travel as needed) Career progression in a high-growth, dynamic business Supportive and collaborative working More ❯

Service Management processes, CMDB, Service Introduction, Lean Six Sigma, Business Continuity, and Disaster Recovery processes. Empower our associates with the right tools, frameworks, methodologies, metrics, and governance so they can take decisive action, maximize value, and make a meaningful impact on our customers - focusing on technical debt reduction, business … with organizational goals. Drive adoption of ITSM processes and measure their efficiency and effectiveness. Provide strategic recommendations based on data and insights from ITSM performance metrics. Oversee the design, implementation, maintenance, and continuous improvement of the CMDB, ensuring alignment with business needs. Evaluate and enhance CMDB performance and … overall Service Introduction process, integrating Project Management practices and ensuring seamless transitions from projects to operations-focusing on cost, quality, and time. Publish periodic performance metrics to GDO stakeholders. What can you expect from Mars? Work with over 140,000 diverse and talented associates, guided by the Five More ❯

objectives Present and articulate complex concepts to cross-functional executive audiences Drive process improvements; enable streamlining to achieve operational efficiencies, benchmarking, and development of performance metrics Support processes to gather tax requirements, assess them for completeness, and translate them for technical teams, stakeholders, and sponsors who will address … right planning, project management, development of solutions/product capabilities, policy influencing and playbook. BASIC QUALIFICATIONS Experience defining program requirements and using data and metrics to determine improvements Experience owning program strategy, end to end delivery, and communicating results to senior leadership Experience in program or project management Experience … QUALIFICATIONS Experience managing accounting/finance process improvement and/or technology projects with aggressive schedules Experience leading process improvements Experience using data and metrics to determine and drive improvements Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. More ❯

an Incentives & Data Analyst at Reuters, you will: Data Analytics & Decision Support: Leverage data visualization tools (like Power BI and Tableau) to transform sales performance metrics into actionable insights, driving strategic decisions for senior management. Design, develop, and maintain comprehensive reporting tools and dashboards that equip Sales and … opportunities for growth, and improve overall business outcomes (examples of analyses include sales participation, white space, and pipeline health) Analyse and interpret the business performance and make recommendations for improvement concerning policy, resource allocation, and operations/processes. Commissions & Incentives: Assist in implementing and improving sales compensation plans across More ❯

own high-impact paid search campaigns and drive real growth? We're working with a well-established client on an exciting opportunity for a performance-driven Ecommerce PPC Executive to join their growing digital marketing team. This is your chance to take the reins on Google Ads campaigns and … media campaigns, working with a high level of autonomy across Google Ads platforms to deliver results that matter: Take full ownership of Search, Shopping & Performance Max campaigns Continuously refine structure, targeting and bidding to maximise ROI Optimise product feeds in Google Merchant Centre with precision Use keyword research and … competitor insights to stay one step ahead Track and interpret performance metrics (CPC, CTR, CVR, ROAS etc.) to make strategic decisions Set up and manage conversion tracking using Tag Manager, GA, and related tools Collaborate with SEO, content, and development teams to align goals Stay current with Google More ❯

own high-impact paid search campaigns and drive real growth? We're working with a well-established client on an exciting opportunity for a performance-driven Ecommerce PPC Executive to join their growing digital marketing team. This is your chance to take the reins on Google Ads campaigns and … media campaigns, working with a high level of autonomy across Google Ads platforms to deliver results that matter: Take full ownership of Search, Shopping & Performance Max campaigns Continuously refine structure, targeting and bidding to maximise ROI Optimise product feeds in Google Merchant Centre with precision Use keyword research and … competitor insights to stay one step ahead Track and interpret performance metrics (CPC, CTR, CVR, ROAS etc.) to make strategic decisions Set up and manage conversion tracking using Tag Manager, GA, and related tools Collaborate with SEO, content, and development teams to align goals Stay current with Google More ❯

Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship and Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship, and other career-advancing … person will possess 12+ years of experience in account management experience in working with enterprise accounts in the large Banking space. Consistently exceeded key performance metrics with a good knowledge of the domain is key to success. Demonstrated ability to engage and influence C-level Banking executives across More ❯

signage, mobile ordering, and automated F&B distribution ✔️ Work cross-functionally to ensure digital product delivery aligns with commercial, operational, and customer goals ✔️ Monitor performance metrics, analyse usage data, and continuously iterate on features to improve outcomes ✔️ Manage the successful rollout and adoption of new tools across sites … product briefs , define user needs, and work with tech and development teams 🔹 Strong analytical mindset—comfortable working with data to inform decisions and track performance 🔹 Knowledge of web and mobile platforms, apps, CMS, POS, and CRM systems 🔹 Commercially aware with a strong understanding of how digital tools impact customer More ❯

signage, mobile ordering, and automated F&B distribution ✔️ Work cross-functionally to ensure digital product delivery aligns with commercial, operational, and customer goals ✔️ Monitor performance metrics, analyse usage data, and continuously iterate on features to improve outcomes ✔️ Manage the successful rollout and adoption of new tools across sites … product briefs , define user needs, and work with tech and development teams 🔹 Strong analytical mindset—comfortable working with data to inform decisions and track performance 🔹 Knowledge of web and mobile platforms, apps, CMS, POS, and CRM systems 🔹 Commercially aware with a strong understanding of how digital tools impact customer More ❯

ranging from leading UK and global charities and UN bodies, to global brands and their CSR programmes. You will know how to drive strong performance metrics for clients, whilst thinking holistically about the brand and how these metrics contribute to wider conversation about marketing budgets and long … if you're someone who is equally strategic, creative, and analytical. Switching seamlessly from a client presentation to writing an insightful analysis of campaign performance, and rolling up your sleeves to launch advertising campaigns in new platforms are no big deal for you. You're used to spending most … KPIs to accomplish a wide range of client objectives including direct response (lead gen and fundraising), awareness, persuasion, and advocacy. Analyse ongoing and historical performance data to identify opportunities for improvement, make strategic recommendations, and generate reporting and insights to drive optimisation. Have a strong POV on measurement, attribution More ❯

proposals and strategies Represent the agency at networking events, trade shows, and industry functions Maintain accurate sales records and CRM data Provide regular sales performance reports and insights Contribute to strategic business planning and agency growth Required Skills & Experience Minimum 3 years' experience in a digital marketing sales or … driver's license and access to own vehicle Highly motivated by revenue targets and growth Preferred Skills Experience with CRM systems Knowledge of marketing performance metrics and analytics Project management and cross-functional coordination experience Professional certifications in digital marketing or sales (e.g. Google Ads, HubSpot) Degree in More ❯

and implementing process improvements. This includes the development and adoption of best practices across Agile, Scrum, and "Wagile" methodologies. Monitoring production efficiency through key metrics and refining workflows will be essential to maintaining a high-performing development environment. You will also contribute heavily to the strategic roadmap. Working closely … make the required adjustments. On top of strategic communication and thorough documentation, you will prepare and deliver strategic reports that offer clear insights into performance metrics and resource utilisation. Resource and capacity management will be a constant focus; monitoring team workloads to maintain balance, avoid bottlenecks, and forecast More ❯

supporting to evaluate competitor vehicle attribute analysis against the current land scape of powertrain systems majorly focusing on hybrid and electric vehicles for efficiency, performance and systems landscape. Your responsibilities: Perform Benchmarking analysis for Powertrain systems and maintain databases (A2MAC1) up to date with the latest attribute metrics … Your Profile Essential skills/knowledge/experience: Understanding of physics behind vehicle efficiency, cycle energy demand, electric range/Fuel economy/CO2, performance metrics for BEV/Hybrids Knowledge of whole vehicle engineering knowledge and cross functional experience Previous experience of benchmarking of competitor vehicles and More ❯

the roadmap. Minimize Engineering Disruptions through proactive issue detection, improved documentation, and tighter roadmap alignment. Drive Product Quality by owning benchmarking efforts, monitoring key performance metrics, and influencing quality-focused improvements. Elevate Product Awareness by tracking industry trends and helping develop innovative workflows that align with customer needs. … zones Preferred (Bonus) Skills Hands-on experience with tools like PagerDuty, OpsGenie, ServiceNow, CloudWatch, Chronosphere, or similar Understanding of SLA/SLO implementation and performance tracking Exposure to incident management frameworks, automated remediation, and runbook automation Background in DevOps or SRE culture and tooling Prior people leadership or mentorship More ❯

the roadmap. Minimize Engineering Disruptions through proactive issue detection, improved documentation, and tighter roadmap alignment. Drive Product Quality by owning benchmarking efforts, monitoring key performance metrics, and influencing quality-focused improvements. Elevate Product Awareness by tracking industry trends and helping develop innovative workflows that align with customer needs. … zones Preferred (Bonus) Skills Hands-on experience with tools like PagerDuty, OpsGenie, ServiceNow, CloudWatch, Chronosphere, or similar Understanding of SLA/SLO implementation and performance tracking Exposure to incident management frameworks, automated remediation, and runbook automation Background in DevOps or SRE culture and tooling Prior people leadership or mentorship More ❯

about identifying solutions to complex business problems. You possess proven analytical skills and are able to develop data led recommendations. You work to maximize performance and drive campaign renewal and incremental revenue opportunities. This is a client-facing role that will require you to have proven presentation and sales … that result in revenue outcomes or increased customer satisfaction. Advocate for customers internally, and utilize internal resources, to drive customer success. Educate advertisers on performance metrics, category trends/approaches, and consumer insights using existing and/or customized insights. BASIC QUALIFICATIONS Relevant experience in a client facing More ❯