301 to 325 of 399 SLA Jobs in England

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

Clearance essential (current/active) The opportunity Lead a high-performing field services team delivering exceptional end-user IT services for a major public sector customer. You'll drive SLA attainment, service improvement, and a consistently excellent user experience while coaching a team of 5-7 engineers and collaborating closely with service managers and operational stakeholders. What you'll do … with clarity -maintain high team engagement and alignment with objectives. Conduct regular 1:1s and attend management meetings to track performance and unblock delivery. How success will be measured SLA performance and right-first-time outcomes Team utilisation and productivity User satisfaction (CSAT/NPS) and complaint reduction Team engagement & morale Vendor warranty credits achieved for device repairs Key relationships … Resource Group (TRG) Customer stakeholders and end users What you'll bring Proven leadership of on-site/field/end-user IT services teams with measurable KPI/SLA delivery. Strong service management mindset and organisational skills; calm under pressure. Solid understanding of end-user IT services and support operations. Excellent customer service and stakeholder management skills. Familiarity with More ❯

of the job Fully understand and advocate the use of ITIL principles such as Change Management, Incident Management, Demand Management, Problem Management, Service Catalogue Management, and Service Level Agreement (SLA) Management, in line with local policies and procedures. Demonstrate a good understanding of reporting tools such as SCCM and SQL, using them for system monitoring, issue tracking, and Windows operating More ❯

e.g., Maximo) accurately and promptly. Maintain plant rooms in a safe, clean, and tidy condition at all times. Support site management with supervising engineers, subcontractors, and ensuring KPI/SLA compliance. Monitor environmental conditions via BMS systems, maintaining optimum building performance. Promote a strong health & safety culture, completing risk assessments and reporting near misses. Experience & Skills Fully qualified Electrician (C More ❯

corrective actions to ensure minimal disruption to the operation Develop and maintain up time on automation equipment, maintain to the daily, weekly and monthly schedules FLASH report managed within SLA What you need to succeed at GXO: City & Guilds/NVQ Level 3 mechanical engineering & 18th Edition Electrical Previous experience within a similar environment, working with warehouse automation solutions including More ❯

PPE requirements. Supervise and Monitor Subcontractors. Keep computer based PPM systems up to date. Operate Permit To Work System where needed. Follow compliance in accordance with KPI's and SLA's. Requirements: Former experience in a Building Services Critical environment, Data Centre specifically. City & Guilds qualification Level 3 Electrical or Mechanical/Electrical Apprentice Experience. Multi Skilled Experience with Mechanical More ❯

PPE requirements. Supervise and Monitor Subcontractors. Keep computer based PPM systems up to date. Operate Permit To Work System where needed. Follow compliance in accordance with KPI's and SLA's. Requirements: Former experience in a Building Services Critical environment, Data Centre specifically. City & Guilds qualification Level 3 Electrical or Mechanical/Electrical Apprentice Experience. Multi Skilled Experience with Mechanical More ❯

following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA s. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good More ❯

following test and repair procedures. Ensuring customers equipment is fully refurbished and configured to high standards prior to restocking. Ensuring all outbound orders are completed in line with agreed SLA's. Deployment of selected customer images via SCCM or USB after machines are repaired/refurbished. Updating calls regularly with clear and concise detail on our call management system. Good More ❯

years This Field Operations Manager jobs role/Director of Operations jobs role would suit a senior Ops Manager or Operations Director who has managed field operations - driving SLA, mobilisation etc You will need some sort of engineering background/understanding - it's more electrical/software/interfacing a piece of hardware into a client solution (so some sort More ❯

Requirements: Understand and analyse vulnerability data before they becomes overdue Organize and create work packages for teams for resolution Ensure fixes begin within SLA to prevent delays Help prioritize overdue and upcoming vulnerabilities effectively. Collaborate across teams to streamline technical remediation efforts." Understanding of vulnerability assessment and remediation processes Ability to triage and create meaningful work packages for remediation of More ❯

ASAP Note: Candidate should be immediately available Understand and analyse vulnerability data before they becomes overdue Organize and create work packages for teams for resolution Ensure fixes begin within SLA to prevent delays Help prioritize overdue and upcoming vulnerabilities effectively. Collaborate across teams to streamline technical remediation efforts." Understanding of vulnerability assessment and remediation processes Ability to triage and create More ❯

ASAP Note: Candidate should be immediately available Understand and analyse vulnerability data before they becomes overdue Organize and create work packages for teams for resolution Ensure fixes begin within SLA to prevent delays Help prioritize overdue and upcoming vulnerabilities effectively. Collaborate across teams to streamline technical remediation efforts." Understanding of vulnerability assessment and remediation processes Ability to triage and create More ❯

ASAP Note: Candidate should be immediately available Understand and analyse vulnerability data before they becomes overdue Organize and create work packages for teams for resolution Ensure fixes begin within SLA to prevent delays Help prioritize overdue and upcoming vulnerabilities effectively. Collaborate across teams to streamline technical remediation efforts." Understanding of vulnerability assessment and remediation processes Ability to triage and create More ❯

ASAP Note: Candidate should be immediately available Understand and analyse vulnerability data before they becomes overdue Organize and create work packages for teams for resolution Ensure fixes begin within SLA to prevent delays Help prioritize overdue and upcoming vulnerabilities effectively. Collaborate across teams to streamline technical remediation efforts." Understanding of vulnerability assessment and remediation processes Ability to triage and create More ❯

and will be working your way towards becoming a confident Recruitment Business Partner in the future in the Tech and Cyber industry. Some of your tasks will include: Ensure SLA timeframes are met when responding to queries in the Early careers mailbox. Plan and run assessment centres and all logistics involved (room bookings, timetable management, pre-event invites and communications More ❯

and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯

and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯

and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯

and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯

and time-sensitive incident response Ideally experienced within the UK cyber insurance market (policy and claims exposure a bonus) Outstanding communicator, credible with clients, colleagues, and counterparties Familiar with SLA-driven work and high standards of compliance and reporting Apply to start the conversation today. More ❯

In return for your hard work, you will receive a competitive salary of c£24,500 alongside great internal progression opportunities! Liaise with internal and external parties ensuring full SLA is adhered Ensuring the communication between all parties is clear and concise Handle all emails and phone calls from internal and external clients Project reporting and ensuring specification is adhered More ❯