1,126 to 1,150 of 1,335 Service Delivery Jobs in England

processes, developing teams, and driving operational excellence? We are seeking an ambitious Commercial Office Manager to lead our busy B2B office function, overseeing customer service, order processing, and day-to-day office operations. This is a key leadership role within the business and offers the opportunity to make … systems and business processes. Key Responsibilities Lead, motivate, coach, and develop the office team to achieve high levels of performance and engagement. Oversee customer service and order processing activities, ensuring accuracy, efficiency, and service excellence. Develop, implement, and maintain Standard Operating Procedures (SOPs) across key business processes. Identify ...

implementation, and operational process development. What you will be doingLog, manage, and resolve incidents, requests, and support queries in line with agreed processes and service levels. Investigate application and user issues, carry out initial analysis, and either resolve or escalate where needed. Monitor live services and help ensure systems … running effectively within agreed service targets. Support problem management and change activity by following defined procedures and maintaining accurate support records. Assist with testing, system checks, and release support activities to help maintain service stability. Produce and update support documentation, user guidance, and operational records to support ...

property portfolio. Due to increased demand within the Facilities Maintenance & Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders. Your new role As Assistant Asset Technician - Helpdesk, you will play … responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users. This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service, and helping colleagues deliver their best work. You'll ideally have: Experience in account management, customer service, or a client-facing role. Previous experience ...

supporting your wellbeing, professional development, and work-life balance. 33 days annual leave (including bank holidays), increasing by one day per year of service up to 40 days. Access to on-demand IT courses, practice tests and virtual labs. Access to Bupa Employee Assistance Programme … customer-focused professional who enjoys building strong client relationships while supporting and motivating others. You'll be confident managing multiple priorities, providing excellent service, and helping colleagues deliver their best work. You'll ideally have: Experience in account management, customer service, or a client-facing role. Previous experience ...

change projects across the United Kingdom and Europe. The UK team is part of the wider Global Operations PMO, supporting structured and consistent project delivery across the region. The team works with business leaders, operational teams, clients, suppliers, and other stakeholders to deliver organizational and process change successfully. This … clients, third parties, and business and operational teams to understand their requirements, establish effective working relationships, and implement appropriate management processes for project and service delivery. Define project objectives and success measures, creating and executing realistic project plans, resource schedules, cost models, and financial reports that provide clear direction ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsUses enterprise ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilitiesDevelop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutionsIdentify ...

Professional Services Consultant Remote – UK £60,000 – £70,000 VIQU have partnered with a managed service provider, who are looking to recruit a Professional Services Consultant to join their growing Projects and Professional Services team. The successful Professional Services Consultant will take technical ownership of customer projects, designing … protection, backup and disaster recovery solutions across both SMB and enterprise environments. This is a senior, customer-facing technical role requiring strong Professional Services delivery experience, with responsibility for taking solutions from design through to implementation and handover. Key Responsibilities of the Professional Services Consultant: Lead the technical delivery ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

dynamic environment. As a Lead Technical Program Manager within the Commercial & Investment Bank's Markets technology team, you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices, and theories … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

projects, fostering growth and innovation in a dynamic environment. As a Lead Technical Program Manager in Payments - Liquidity Program, you will drive the successful delivery of complex technology projects and programs focused on Data analytics, reference data , reporting that will help reaching business goals across the firm. Leveraging your … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

innovation in a dynamic environment. As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

innovation in a dynamic environment. As a Lead Technical Program Manager in [Insert LOB and/or Sub LOB], you will drive the successful delivery of complex technology projects and programs that will help reaching business goals across the firm. Leveraging your deep knowledge of technical principles, practices … subject matter expert, you will contribute to the development of operational plans and risk management strategies, ensuring the highest quality and professionalism in service delivery. Job responsibilities Develop and execute comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions ...

clients by coordinating across Sales, Legal, Relationship Management, and Product & Technology to align client needs with BNY's commercial strategy and drive successful service outcomes. Help strengthen client confidence and retention by monitoring inquiries, resolving non-routine issues, and escalating critical matters appropriately to minimize disruption and maintain service … guidance on BNY products and services, and support informed client decision-making. Generate actionable insights from client interactions by identifying trends, recurring themes, and service gaps, helping the team improve delivery, address pain points proactively, and increase client satisfaction. To be successful in this role, we're seeking ...

part of it? What will you be doing? The Scheduling & Permitting Lead ensures accurate, efficient and compliant scheduling across all workloads, managing risks, maintaining service continuity and supporting KPI delivery. The role optimises resources, minimises disruption and enables safe, right-first-time performance while providing guidance to colleagues … work priorities with operational capacity and right-first-time delivery. Allocate and adjust resources effectively to maximise productivity, respond to demand changes and minimise service disruption. Manage in-day issues and exceptions proactively to maintain operational continuity and performance. Ensure all scheduling and permitting activity complies with regulatory, contractual ...

traditional financial systems audits. We provide assurance and insight across governance, risk management, major projects, digital services, information governance, transformation programmes, fraud prevention and service delivery. About the roleAs a Principal Auditor, you will lead complex and high-profile audit reviews across a diverse range of services while helping … decision-making. Alongside leading audits, you will contribute to the development of our audit approaches, champion the use of technology and data analytics, support service improvement initiatives and help ensure we continue to deliver a professional, modern and value-adding Internal Audit service. What makes this role different ...

technical specialist and helping drive successful outcomes. Reviewing and approving high-risk technical changes. Identifying and implementing automation opportunities to improve efficiency and service delivery. Leading technical projects and supporting the onboarding of new customers. Monitoring Microsoft's roadmap and identifying opportunities to introduce new capabilities and services … clients. Acting as a trusted advisor to customers, providing thought leadership and strategic guidance. Contributing to service design improvements, change proposals and roadmap development. Resolving complex and sensitive technical tickets while ensuring SLA and KPI compliance. This role is ideal for someone who understands the broader Modern Workplace ecosystem ...

planning, cost control and value optimisation. Monitoring operational performance through KPIs, data analysis and reporting. Identifying opportunities to increase productivity, reduce costs and improve service delivery. Leading transformation and change initiatives to improve efficiency, scalability and resilience. Building strong relationships with employees, clients, suppliers and external partners. Keeping operational … safety management and regulatory compliance. Experience implementing plans and translating strategy into practical action. A track record of improving operational performance, efficiency, productivity or service delivery. Experience managing budgets, controlling costs and identifying value opportunities. Confidence using KPIs and management information to support decision-making. Strong leadership and people ...

looking for a Cyber Security Manager to act as the trusted operational partner for enterprise customers using managed cyber security services. You’ll own service governance, customer success, continual improvement and major incident coordination, helping customers strengthen their security posture while ensuring exceptional service delivery. This … highly visible role that combines cyber security expertise, customer engagement and service leadership across SOC, SIEM, MDR, threat intelligence and incident response services. What You’ll Be Doing Act as the primary customer contact for managed cyber security services. Lead service reviews, governance meetings and operational forums with ...

with our Flexibility Works policy. About this opportunity We're looking for an experienced and visionary Transformation Director to shape the future of customer service across Business & Commercial Banking (BCB). This is a high-impact leadership role with responsibility for a large-scale service transformation platform spanning … customer servicing, relationship management, lending journeys and operational support capabilities. You'll lead the delivery of strategic change across business, operations and technology teams, helping create simpler, faster and more intelligent experiences for customers and colleagues. As the banking industry evolves, you'll play a pivotal role in defining ...

practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

clear focus on executing strategic priorities. With change central to its future direction, this organisation is investing in the leadership, portfolio discipline and delivery capability required to translate strategy into measurable business value. The successful candidate will work within an environment where senior stakeholders recognise the importance of well … change agenda, ensuring strategic initiatives are selected, sequenced and delivered with appropriate control. Based in Leeds, the role will connect executive priorities with practical delivery across business and technology functions, creating a transparent view of capacity, dependencies, risks, investment and expected benefits. Success will involve making change easier ...

building a community of designers and researchers to support the public sector's growing demand for a design-led approach to digital transformation service delivery. A Senior Content Designer is an experienced practitioner who works on a complex or large-scale service, with minimal support. They work autonomously … influencing and mentoring others to design user-centred content to a high standard. They work on a multidisciplinary delivery team to design content that's informed by their experience, best practice and evidence, and meets the client's objectives as well as user needs.They are visible contributors ...